★ 1

My experience at Dothan Athletic Club has been extremely frustrating and disappointing. The way the staff handled my situation showed a serious lack of professionalism and consistency. Policies were enforced selectively, and I was given information that turned out to be incorrect, incomplete, or simply not explained at all. It felt like certain employees—especially maintenance—acted with an attitude that was dismissive and disrespectful instead of trying to help.

What bothered me most was how differently I was treated compared to other members. The communication was unclear, the attitude was unprofessional, and the customer service was far below what anyone should expect from a business that charges for membership. I left feeling disrespected, singled out, and completely dissatisfied with how things were handled.

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★ 5

Snelly’s Pilates classes are amazing! I have definitely seen progress and Snelly is always so encouraging! I have plantar fasciitis, hip pain and low back pain, now since I have started his Pilates classes I have zero pain.. It’s such a great feeling to wake up without pain everyday! I highly recommend Snelly’s Pilates class and/or his private training sessions. He has helped me so much ❤️ - Traci Jones

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★ 5

I have been to practically every gym in town and DAC is hands down the best gym in Dothan. We have the best members, personal trainers and group class instructors and we are like a big family who keep each other accountable and disciplined.

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★ 1

This place is a joke!!! I signed up for 24 hour access along with the access of the steam room. These two privileges were breached months into my contract. I continued to pay because I was in contract, I asked the owner about the steam room and his reply was, do you have $5,000 to repair the steam room? My contract was up in April and I called to get instructions and to make sure I would not be charged for following month. I was told I was set. A month later I was billed again. I called back to get understanding and never got a phone call back. I was then billed again a second month before I was told to come fill out a cancellation form. I came by a filled it out and was given a speech about a new gym coming to Dothan. Why not to join them and why I should stay a member. The manner of how they treated my situation was completely unprofessional! I wouldn't refer anybody to this place. I understand that I'm just a small number to this business and If I my business doesn't matter, why is it so hard for them to not refund my two months of membership. I ask everyone to think twice about joining this gym, because the manner that business is conducted there is highly questionable.

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★ 1

It's okay at best seen a worker set a alarm off tonight due to a man pushing through a set.that is enough for me I'll drop my membership tomorrow and go to a real gym.it was okay before that

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★ 1

Absolutely stupid. Trust the reviews of this place! I called twice to make sure about the daycare for my kids while I worked out. They said that yes I could bring my kids and there wouldn't be a problem. I drove 25 minutes with all four of my kids just to be told I should have read the daycare pamphlet and that they couldn't take my kids because they are only allowed to take 4 kids. They literally have your kids in a damn closet! I literally have never been here! And was only buying a day pass to see if I like the gym anyways! They don't tell you a damn thing at all! DO NOT GO HERE!!!

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★ 5

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★ 5

Amazing machines that you don't really see anywhere else. I really really want to like this gym to the fullest but I just can't with these weekend opening and closing hours. Good range of dumbbell weight going up to 125lbs. Amazing that they have pre-bottled pre-workout in there fridge so you can take on the go. They offer a variety of protein or energy snacks up front. Staff cleans everyday and is kind. Upstairs is a good cardio section and most of everything is pretty up to part.
I've been going here ever since I was put into one of their babysitting or daycare rooms. I love that this use to be a Gold's Gym and it's history is quite the story as well. Very recommended 🙌

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★ 5

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★ 3

Wish is was open 24/7, it is a great private gym.

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★ 5

It gets the job done

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★ 5

Great gym. Not to crowded and able to get on the equipment you want.

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★ 5

Great gym - they offer day passes which are worth the stars alone.

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★ 4

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★ 5

I love this gym! It has all of the old school equipment you need and friendly members as well! I HIGHLY recommend this gym to anyone who is just trying to get a good workout in!!

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★ 5

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★ 4

I really like this gym. However, the music is ALWAYS way too loud and they play heavy metal music most of the time. My ears feel assaulted as I'm trying to work out. Many times I can't even hear what my trainer is saying because it is so loud! Please turn it down and don't play so much "dark and depressing" music.

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★ 1

The gym overall is great but if your forced to move after signing up you have to pay 5 months worth or be stuck paying for a whole year regardless that you don’t live in the state anymore

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★ 5

I have been going here for almost twenty years now. Best gym in dothan

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★ 5

Best gym in the area with great staff and better equipment.

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★ 1

poor management

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★ 5

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★ 5

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★ 5

Love this gym! very friendly staff, plenty of free weights, spa like locker rooms and always clean.

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★ 5

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★ 5

Great staff & great old school gym feel. Somewhere you can actually train at, unlike crunch.

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★ 5

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★ 5

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★ 1

If you have children and are looking for a gym who offers childcare DO NOT SIGN UP.
This gym is taking advantage of me as a single full time working mom.
Back when I was pregnant and clearly showing I went to Dothan Athletic Club looking for a gym membership who offered daycare. I clearly told the staff member that’s what I was looking for and deciding from them or Crunch based on daycares services. Dothan athletic club said they did offer daycare and even told me the days/times the daycare was opened. I Signed up immediately and was so excited and even worked out during my pregnancy when i could. Fast forward to when I had my baby I called to verify what time they were opened for daycare they then FINALLY tell me that they don’t allow babies until they are TEN MONTHS old… my baby is now 5 months and I haven’t been able to use the gym because again I’m a full time working mom and I have no support system In Dothan who can care for my baby while I workout and I can’t use my regular daycare because I use up all my hours for work since I work full time. They first lied to me and said they offer daycare to anyone then they say only until 10 months because the people who take care of the kids are kids themselves and don’t have certifications??? Like excuse me what??? I haven’t paid for my membership because I have been trying to cancel with them since November asking for an explanation. They keep telling me they will call me and never do, Now they refuse to cancel my membership and have racked me up with late fees and are making me pay that or $150 to cancel even though I was lied to… I obviously can’t afford to keep doing this because I decided to get a membership where I can actually take my baby..I’m so overwhelmed and feel like they took advantage of me just get a sale… and even if they offered childcare for the 10 months old they just let anyone take care of your baby who ISNT CPR certified. Horrible experience…

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★ 5

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★ 4

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★ 5

Excellent staff. Welcoming. Never too busy. Great, comfortable crowd.

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★ 5

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★ 5

All the necessary equipment to get a good workout. Great environment and a lot of knowledgeable people working out here. Not over crowded like some other gyms.

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★ 5

Been here for a solid 11 years since I was 19. THE BEST GYM in the world. From the staff to the regulars. Always friendly and always positive vibes!

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★ 5

If you guys were 24/7 you would be the best gym in town 😆 best equipped so far.

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★ 5

I left a franchise gym just to come here. The Assistant Manager, Alicia, is the truth and she is one of the reasons I changed to Dothan Athletic Club. I love her personality and she is a TRUE leader. Rico is another great employee and personal trainer. I wish him well on his career path in fitness. He, definitely, has what it takes to succeed as a fitness model and trainer. The gym, overall, is amazing, especially the free weights and sauna 😁 I’m more inspired to come here than any other gym. Not packed and plenty of machines to use. I would like to see this place with more marketing and promotions. It’s worth the switch. I HIGHLY RECOMMEND THIS PLACE.

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★ 5

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★ 5

Great place to workout, I have been a member here for 10 years and have loved it!

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★ 5

Always friendly service along with respectful members. Never too busy at any time. Would 100% recommend!

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★ 5

Great gym and holy cow the restrooms!!! The owner definitely put some $$$ into making the women's locker room so beautiful and private. I absolutely adore this place. I transferred over from Crunch about a month ago and it's never crowded nor are you having to wait and WAIT for machines to become available because kids want to use it as a hangout. This is my first time trying a local gym and while yes it is more expensive, you certainly get what you pay for and I'm definitely one happy DAC member!

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★ 5

Great experience at spinn class

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★ 5

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★ 5

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★ 5

Great staff, good classes and I like how it is not crowded like other gyms in Dothan.

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★ 5

This gym absolutely rocks! Get ripped fast and be pushed by a family oriented group of people! Ask for morgan or alyssa.

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★ 5

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★ 5

I've been working out here for about 2 years now and I have to say this place feels like home! The people who work out here are fantastic and the staff are always positive. They have all the free weights, cardio and lifting machines you could ask for. And they have a sauna! There's quite a few options to choose from in the wiregrass area, but I promise once you try this place out, this will be your home too. Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The gym is well equipped and clean. Staff is always friendly. Equipment never overcrowded. Great place to workout.💪🏼

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★ 2

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★ 5

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★ 5

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★ 5

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★ 3

So I am trying to decide which gym I want to start back to in Dothan. COVID has really made a mess of working out and I suspended my membership at Planet Fitness, until things got better as far as pertaining to the COVID crisis.

I am having to rely on ratings and feedback and after trying to decide between PF, DAC, or Crunch the past reviews have made it difficult to decide. It appears that DAC involves a lot of Red Tape to join or leave their club and is rather expensive, however they do have more amenities, but would I use them and would it be worth the hassle as others have listed below. On the other hand Crunch is very affordable, but crowded and everyone is on top of you from what their reviews state. I have been a long time member at PF and the Enterprise location has been my home gym since it opened. I enjoyed my time their and the staff where very nice and I absolutely recommend that location. The Dothan location has not lived up to the Enterprise standards.

However, I live in Dothan and that’s not a option for me at the moment. So I am relying on reviews and feedback, before signing another contract. I have three stars based on reviews for this gym to narrow my decision down.

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★ 1

So just a word of caution to anyone joining this gym- when you sign the contract if your payment doesn’t go though for any reason then they send your information to a collection agency. I had a fraudulent charge on my credit card and had to get a new one so then my payments didn’t go through at DAC and instead of calling me to update the payment, they sent it to a collection agency which tripled the price I owed DAC and hit my credit score. Absolutely awful and the people that worked at DAC didn’t care and said their system is set up to send member’s info to the collection agency as opposed to updating payment. This gym does not care about its members at all. I moved to Crunch and it’s much cleaner and there’s no fee to leave the gym and I doubt they’ll forward members to a collection agency instead of simply making a phone call first.

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★ 5

Always the best!

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★ 5

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★ 5

Great staff, trainers, equipment in good working order, and as clean as a gym can be! Ladies' locker room is very nice and well-equipped.

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★ 5

Its not crowded

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★ 5

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★ 4

Lots of equipment. Pretty huge compared to what it looks like on the outside. Nice locker rooms.

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★ 5

Good company, nice place to hang out while getting into shape

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★ 1

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★ 5

Great ownership. Awesome power and free weights much better gains for serious trainers. . I went to PF once and got.fat and lost all my muscle., but am back home at DAC for good.

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★ 4

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★ 5

One of the large and popular gyms in Dothan, AL. There is everything one could ask for in a gym except a pool. There a ton of cardio machines, free weights, two weight rooms, exercise room, etc. I went there as a guest with a friend and was pretty impressed to note that a small town such as Dothan has a great gym like this.
I am going to become a member soon and start enjoying the facility and getting healthier.

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★ 1

When I signed up for the membership I ask the employee about the military clause. They stated no problem we are military friendly once you get orders just come back and cancel no problem. However I came in completed the form and now owner is saying he has no military clause . I have to pay fee for breaking my contract and serving my country. Horrible business not military friendly at all .All Military members do not use this location find a different gym !!

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★ 5

I am new to the area and Steve let me drop in for a workout to check out the gym. He was very welcoming and didn't harass me with a sales pitch. He let me do my thing and when I was done, I approached him about monthly rates and whatnot. The gym itself is a gem. There are not many gyms like this anymore. It has a big open area with plenty of newer pieces of equipment and cardio machines, but my favorite is the free weight area which is separate and appeals to people that like the "old school" feel. There is nothing like the sound of clanging iron plates. The changing areas are surprisingly updated and have both a steam room and suana. I only wish that they had a platform for Olympic lifting.

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★ 5

Great classes with awesome instructors !!

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★ 5

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★ 1

This by far is the worst business I have ever encountered. I went in and canceled my membership in April, paid my last month for May. I was waived all of my cancellation fees because they never had me sign the back of the contract stating their fees. I received written confirmation from their manager stating it was cancelled. They have sent me to collections. After calling multiple times and EVEN GOING IN with their cancellation document and receiving an apology from the manager himself stating he will take care if it, THEY STILL HAVE NOT. I now will be sending two emails with attached documents and I’m pretty upset with how they handle business. Worst gym ever and even worse customer service.

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★ 4

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★ 2

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★ 5

Best gym in Dothan I switch from Firehouse to come here

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★ 5

Nice variety of free weights and machines, several different classes, tanning beds, showers, sauna and childcare. What more could you want? Very nice place.

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★ 4

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★ 5

My favorite work out spot....well equipt

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★ 2

Awkward location of bus. Site

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★ 5

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★ 5

Variety of equipments for any body parts you want to work on. Just perfect for me.

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★ 5

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★ 5

Love that club and the environment

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★ 5

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★ 5

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★ 1

I cancelled my membership over a month ago, but my account is still being charged. Management has yet to call me back and I have been calling everyday. They are somehow always conviently in meetings. Girl at the front desk was texting on her phone the entire time giggling while I was trying to ask questions. Horrible customer service!!!

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★ 5

Great, clean facility! I've been working out here for several years. There's free weights, machines, tread mills, classes, etc. Not that crowded and friendly staff.

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★ 4

This is a REAL gym - no Planet Fitness mess! Great employees and members! The only thing that bothers me is that it’s a bit cramped. There’s too much equipment for the space which makes you feel like you’re working out in someone’s lap sometimes.

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★ 4

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★ 5

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★ 3

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★ 4

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★ 4

Great gym

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★ 4

Great equipment and staff. Forward thinking owner. Men's locker room is small.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

great staff! Just wish they had new equipment, lighter barbells for training and others to help make training easier. And if there's a class, good luck finding a place to stretch.

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★ 5

Best gym in Dothan. It's the cleanest, has the most equipment, staff is excellent. If you're in the market for a membership, don't even waste your time checking other clubs.

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★ 1

The staff is pretty nice but I will never again sign up. They want me to pay $900. I've only attended this gym one time

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★ 5

It has what exercise enthusiasts need.

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★ 5

Good vibe and great childcare.

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★ 5

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★ 5

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★ 4

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★ 5

Tons of equipment as well as sauna showers and tanning booth

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★ 4

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★ 5

Great equipment and the staff was super friendly.

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★ 5

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★ 3

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★ 4

Offers just about everything you can ask for in a gym

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★ 4

Lots of Equipment friendly staff

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★ 2

Service is great but they will take you money out your account when they don't suppose too.

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★ 1

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★ 5

I normally work out about 5 to 5 times a week! I find Max fitness to be a great gym and a good price. The have lots of equipment and even some of the more unique machines I like.

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★ 2

The biggest complaint I have is they say they are 24 hours, well yeah, during the week, but not on the weekend. I understand people need time off, but don't say you're 24 hours if you're really not. I like to workout after work, and I get off late at times, but how can I workout if yiu close at 9 on Friday, this is not a 24 hour gym. Just saying....

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★ 3

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★ 5

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★ 5

Reliable management. Good gym. Completely different place than it used to be. I'd recommend to anyone.

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★ 5

I've been a memeber at Max for 8 months now and have been treated like family. I'm greeted with a warm welcome each and every time I walk in. The training staff is always available to answer any questions I have which is a huge plus for me. Not only is Max a place of salvation to me but has become my home away from home.

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★ 5

The best gym by far in dothan it's got everything you need to get in shape !! Plus amazing employees an friendly customers. Max fitness is my 2nd home ! I'd recommend this gym to anyone!!!

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★ 1

This gym has the worst customer service I have ever seen. My contract with them ended in February and they still charged my account again in March. When I called them the manager trye got extremely rude with me and said I needed to come down and cancel my account. I'm sorry but I thought when a contract says expires in February that meant my account was cancelled. He called me a liar and hung up the phone on me. Very rude and unprofessional do not attend this gym

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★ 1

I cancelled Max Fitness 2 years ago, and had a balance of 0 dollars. Today I get a letter from collections saying I owe $17.16. I called the Better Business and filed a formal complaint. This company has very bad business practices.

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★ 5

Love this gym... My favorite place to "booty build."

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★ 5

I have been at this gym for over 3 years and love it. The staff and personal trainers in particular have always been extremely nice and helpful. A big deal for me is they have a standing calf raise machine (which I have found no other gym to have). As long as I'm in or around the Dothan area, this will always be my gym I call home!!

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★ 5

The best fitness club in town. Great for those just starting out and for those who have been working out for years. All kinds of classes for the ladies and for the men.

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★ 5

A clean and non-intimidating place to workout, this has become my favorite gym. The group classes are great and the staff is super nice and knowledgeable, always willing to answer my fitness questions.

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★ 5

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★ 1

So one of their personal trainers lied about the billing procedures, multiple times. I don't want to go into a whole lot of detail on the internet, but just know that if you sign up with then you are subjecting yourself to lies and what could be fraud

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★ 1

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