★ 1

The OM(Dominque) is disrespectful and may seem to be helpful but she could not care less about anything you have to say. Your issues and complaints matter! Go over the managers head and contact the DOM or someone who will actually make a change. The men’s room was not cleaned for at least three days before someone did something besides take out the trashes. Machines are consistently dusty and the floors do not get mopped often enough. There’s random trash that I’ve seen for multiple days not be taken care of. Plenty of machines are broken every day. It’s a disappointment to see the members money be taken to pay some higher ups bonus instead of maintain a facility people use all the time. La Fitness is a terrible company. Spend your money on another gym that cares about YOU and your safety!

Source: Google

★ 5

I have been going to this gym since it opened, and I love it.
The machines are kept up, and the gym is cleaned regularly.
The staff is great, and we recently had our granddaughter in the child care for a few months, and the girls there did a wonderful job.
I love the atmosphere here, as I am older, and there is a wide age range here. I can also go to MSF, but feel out of place, and the atmosphere there seems snobbish.

Source: Google

★ 5

Great environment and has the luxury things like saunas, pool, etc

Source: Google

★ 1

This place is disgusting. They constantly run out of sanitizing wipes to wipe down equipment, the floors have the same stains from weeks ago, dust bunnies in between the machines, bathrooms consistently running out of toilet paper and paper towels. My son went to the kids club in a brand new pair of white tennis shoes when I picked him up after 1 hour the suede part was black from dirt. There was dried blood on the wall by the water fill station that wasn't cleaned up for over a week. I do classes almost every day and the fitness room never gets wiped down. The same spots are still on the floor from months ago. As a gym you should never ever run out of sanitizing wipes to wipe down equipment, and definitely not on a regular basis. So if you still decide to come here because it's the closest gym to your home just beware and when you get home leave your shoes at the door, take your clothes off, and shower immediately.

I see more employees sitting at their desks then I do workers wiping down anything. Each employee should spend 15 minutes an hour wiping down equipment or sweeping something, especially for as many people that come through this gym. I remember the old manager at the LA Fitness on Power Road telling my husband that fixing small things like the missing shower curtain wasn't a big deal because "LA Fitness is the Walmart of gyms. They don't care about the quality they know the clients will just keep coming." That place is now a slide park. It will be nice to have a slide park here in San Tan Valley.

Source: Google

★ 5

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★ 5

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★ 5

This place is hardly ever crowded, always feels clean, has some good courses and things to work with. Us older people do the water aerobics at 9 a.m. two mornings a week which proves a good benefit! Easy peasy, nice and pleasey

Source: Google

★ 4

This is a clean, modern club. It's easier to come on Friday evenings and all day Saturday to get the quickest workouts.

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★ 5

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★ 4

I’ve been utilizing one of their trainers (Kat- San Tan Valley location) for over 6 months now and have definitely benefited from her advanced skill level and her cheering me on is appreciated. Kat is always friendly & professional. The facility is clean and tidy.

Source: Google

★ 4

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★ 1

There hasnt been any sanitary supplies since August 29th ( today is September 2nd)The equipment has a fowl order from all the sweat. This facility is too busy not to have cleaning supplies. They must have cut the budget in cleaning supplies since they raised the price of membership. EOS doesn't sound so bad. I will have to make the change if the cleaning does not improve.
The showers need some attention, but I'm not sure how often they get cleaned. Equipment has lots of dust and plenty of dust bunnies everywhere.

Source: Google

★ 4

I reversed my Liver Fibrosis in just 3 months from F2 to F0-F1 through diet and exercise.

I'm a small Asian and I rarely drink alcohol, I don't smoke, I garden, I cooked my own foods, I move a lot and I don't sit to watch tv, but I magically got this liver disease! I went to mainstream doctors and professionals and told them I suspect I have gut issues that caused this liver disease then I went to GI clinic so I can have gut mapping but I was told that I needed liver biosy. Okay..? Right away? Without testing other things?

So I did not go back, instead, I read about health and nutrition and listened to functional / holistic doctors who ate good at preventative measures. I fasted, changed my diet, took supplements that I know can help me, and I started hiring Todd of LA Fitness for body building. 3 months later, my F2 fibrosis went down to F0-F1. And this was in 2024. I am writing this now in 2025. I feel good now. My liver is healing. My body heals itself with proper nutrition, healthy lifestyle, and avoiding foods and things all around with chemicals. The foods here in USA are just almost all junk. The high fructose corn syrup are placed everywhere--your ketchup, your barbecue sauce, your supplements, your starbucks drinks, chocolates, etc. and it's killing your liver, giving you and your children fatty liver disease, diabetes, etc.

I like this gym because it has more machines compared to closest gyms to me although LA Fitness is almost half hour from me.

Todd, the LA Fitness Trainer is good and professional. He makes sure that I am able to utilize my time well. He's a very good instructor. With him, I feel more comfortable going to the gym and I became familiarized with the machines. I learned a lot with proper movements and posture. There were times that I was late because I am a Mom of a young child and life is so busy, but he's very patient with me. I will recommend to others his service. Todd is professional, understanding, respectful, and strong. I was in a hesitant training with a man at first that I wanted to replace him with female trainer but I am glad I stick with him.

Only thing I don't like though is the Kids Club! It's not friendly to a single mom who homeschool. We do our classes in the morning, and I am busy with house chires, gardening and other stuff during the day while my daughter does her classes, so I can have time in the afternoon like 12 noon to 3 but the Kids club is close from 12 to 4p.m.! Plus I do intermittent fasting and don't eat until 11 a.m., so it's difficult for me to go to this gym with my young daughter. I left my 10 year old one time at the visitor's lounge (I was just almost behind her by the dumbells) while she's reading a book and I was finishing more sets of workout and I was told by the frontdesk that I can't do that. Upsetting for me.

Also, their sauna is set to an exttemely hot temperature! I was told it's set that way and can't lower it. Crazy, I can hardly touch the door handle. So hot.

Also, afternoon like 4 above gets crazy there. One time, a couple were using 2 machines at the same time although there were times they're not using the cable machine. It's like they don't wanna share it. They left their bags there while they're still using the other machine and then they'll go back to cable machine after like 20 mins. I could've used and done my 3 sets of workout there during those unused time.

Source: Google

★ 1

Horrible experience with membership - I was lied to when signing up about having 30 days to cancel and receive a refund. Their policy is 3 days but the membership employee lied about it multiple times (I wanted confirmation) before I signed up. He also wouldn’t give me a guest pass that I had asked for twice because I wanted to try it out before signing up. I contacted corporate and they would not even respond to me. I then called the location and was told the membership supervisor would contact me. That was 2 weeks ago and I have not heard anything. I would not recommend this location or company to anyone

Source: Google

★ 5

Great place to be!! The staff is very helpful

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★ 5

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★ 5

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★ 5

Clean and courteous staff

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★ 5

All good

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★ 4

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★ 5

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★ 5

I have been going to the gym and working out with Todd for about 10 months. He has helped me totally change my life for the better. The gym is nice and clean with a lot to offer. If you want a trainer who will help you learn anything about fitness, ask for Todd! Very nice and super professional

Source: Google

★ 1

I recently joined this gym, and it seemed okay until my interaction with Brianna today. Last week, a staff member told me it was fine to bring my 12-year-old nephew. So today, I brought him with me. As we were leaving, I noticed what looked like throw up in the water fountain – I even took a drink from it before I realized! I went to tell Brianna, who was at the front desk. Instead of acknowledging my concern about the throw up, she immediately asked my nephew's age and said he wasn't allowed. I explained that I had received different information last week and that he wouldn't be back. Despite this, Brianna continued to discuss with other staff that he wasn't supposed to be there. We were clearly given incorrect information initially. What's frustrating is that Brianna wasn't even at the front desk when we arrived; if she had been doing her job, she could have informed me of the policy then, and I wouldn't have unknowingly drank from a potentially contaminated fountain.

Source: Google

★ 5

Today was my second training day with Grady. It was and has been an awesome experience! I like that he is patient with me and that he is very knowledgeable of how I can get a better workout. 🏋️‍♂️
I am sure I will get what I need to have a healthier and stronger body through his training.
I’m very appreciative of him and enjoy learning how to correctly use the equipment. Thanks, Grady!

Source: Google

★ 5

I've been going here for three years now and lost just over 90lbs. There is a lot of equipment available and the facilities are always clean. Staff are always friendly and ready to assist if you have any questions. I almost never have to wait for what I want to use and I love using the spare rooms to do yoga and workout in front of full length mirrors, it makes it really easy to watch your form if you workout alone.

Source: Google

★ 5

Source: Google

★ 4

On Monday We had Mary S. as a sub for total body class. She was really good, even tho we got a bit confused on her workout. It was a good workout. I would like to see her do the class as we do not currently have a regular instructor. I know the class will be so much better once we get a instructor for the class. I'm not sure why we can not get instructors for the classes, but maybe the corporate office needs to up their pay ? There will be more gyms opening in the area so I hope we can keep our instructors. I like going to this gym, everyone is so nice and it is not overly crowded.

Source: Google

★ 5

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★ 5

Please bring Mary S back for body works! She was a sub today but would like to see her on a permanent schedule. Great workout!!

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★ 5

Today's instructor Mary S was outstanding!! Please come back.. Bodyworks YES!!

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★ 5

Love Mary for fitness class..she's phenomenal..she subbed today..we want her

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★ 3

Someone keeps cranking up the dry sauna temp. It's usually 220 degrees as soon as you walk in. Very uncomfortable. Recently heard from someone there. They have seen someone get on his back and crawl under unit to mess with settings. Anyway to keep setting set at normal temp?

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★ 5

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★ 5

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★ 5

Great location

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★ 5

Excelente. Me inscribí y diariamente vamos 3 familiares.

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★ 5

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★ 5

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★ 1

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★ 2

Got a guest pass, checked in no problem with their male employee (after weird questioning from their manager I recalled he had dark curly hair). He was great and to the point understood I was there to work out and not to answer bullshit questions. Came back in a few days later was asked a ridiculous amount of questions my the manager and told the person who provided me the guest pass didn’t have the authority to do so. Finally checked in all was well wait I need to show me ID. Complete waste of time in my busy morning before work. If you value your time I would not join this gym, having my boyfriend cancel his membership because we would like to go tigether without having to register multiple times and time wasted. I don’t want to answer 100 questions about my goals I don’t want to sit in your office or go on a tour. I am here to work out. Facilities are okay and front desk staff is cool.

Source: Google

★ 5

I have been working with master certified trainer Grady M, He is truly the best and I am thankful San Tan Valley LA Fitness has him , I used to go to the gym and use all the equipment, now I am working on my balance, chest, legs, back, shoulders, core, biceps, triceps, individually and I know I am truly working my muscles, I feel better because of Grady M, I have watched him working with other clients and he takes an interest that every one does the exercises correctly, he makes my day every day , Ron R

Source: Google

★ 5

This club is amazing! More than just your average gym. It has all the classes and perks of a large fitness club, without being too busy. The professional staff are always friendly and willing to help with any questions or concerns. I just love being able to come in after work, get my workout done, and get home. I never have to wait for equipment like I had to at previous clubs in the area. All in all…it feels nice to be a member of an exclusive fitness club, without having to pay exclusive prices.

Source: Google

★ 5

Am a snowbird who patronizes the LA Fitness in San Tan Valley during our winter stays locally.

This is our 2nd winter being a member and this is a great facility in all aspects. The roominess, amenities, equipment options, cleanliness, staff, Trainers, and even the consideration of fellow members are all top notch.

For me the workout equipment aligns very well with what I am used to back home so it is very easy to adaot my morning workout routine here. Most of the machines I work out on have at least 2 options so maintaining the flow of my routine is easy. My wife really enjoys the pool and yoga/zumba classes.

Highly recommend giving LA Fitness in San Tan Valley a try if you are considering joining.

Source: Google

★ 3

Reason for the 3 stars is because the hours sucks and allways a trick from the staff about the prices of the plans becareful if you are going to sing in the will try to confuse you with the numbers ask all kinds of questions before you sign anything .

Source: Google

★ 1

Horrible experience I didn't know trainers can kick you off work out equipment for clients as I was told after I started my work out . I guess trainer clients are more important than a public clients . Unsure what equipment to use now per trainers can just boot you if they have a client.

Source: Google

★ 5

Love ir! Awesome Management! Always clean!

Source: Google

★ 5

I have been working out at this LA Fitness for a few months. It has been a great experience so far. I have worked with Zach and Mike for personal training. They have been a huge help making me more comfortable and confident using the gym on my own.

Source: Google

★ 5

I have been coming to the San Tan Valley LA Fitness location for 4 or 5 years now. I loved Aqua Fitness but decided to work with a trainer about 6 months ago. I've been working with Kat (Katrina) and she has helped me greatly. She has helped me with balance, strength, weight control, and muscle building. I have a chronic illness and training is not always easy. She's very understanding when I am having a bad day, pushes, but not more than I can handle. I am definitely getting stronger and, quite frankly, am really loving my new routine! Yay, Kat! Michael, who signed me up for training, has been easy to work with as well. Denise L

Source: Google

★ 5

This LA Fitness location at Ironwood in SanTan, is now run with excellence! Not too crowded, clean, equipment in great condition and staff is very friendly and helpful. Anyone who goes to visit this club or who is thinking about signing up for a membership, I highly recommend working with the Sales manager Ehrick B. He is the BEST!

Source: Google

★ 5

I love this LA Fitness! The facility is clean and the staff is very friendly. My kids love playing in the Kids Klub. The master trainer, Mike, is extremely knowledgeable and relatable, and he has helped me feel comfortable getting back in to the gym after taking a long break. He is always willing to answer any questions I have. All of the trainers give positive vibes in this club. I would recommend this location to all of my family and friends! Well done LA Fitness San Tan Valley!

Source: Google

★ 5

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★ 5

Honestly, it's been great here so far. Started before the new year, and I like the hours, the availability of equipment when I go, and I've been working with Zach on personal fitness goals. It's been great to have him tailor exercises to my particular goals and challenging me just enough, plus there's great flexibility with scheduling. Highly recommend it!

Source: Google

★ 5

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★ 5

Plenty of parking, great trainer and calm quiet environment. Very pleasant.

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★ 5

Visited recently and really liked the atmosphere, everyone seems nice and the facility is clean and well kept. Will be back.

Source: Google

★ 5

Clean and friendly environment. Not too busy. Love it here.

Source: Google

★ 5

Clean, great community, great staff in the kids club, my son really enjoys the staff. Very welcoming environment. Glad we have a safe gym, so close to home.

Source: Google

★ 5

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★ 5

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★ 5

great gym with great staff. always clean and the staff is friendly and helpful, would highly recommend this gym to anyone new to the area!

Source: Google

★ 5

Enjoyed my workout at LA Fitness. Facility clean & friendly

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★ 5

This is a great place to get swoll.

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★ 4

This gym is clean and convenient to where I live. Plenty of cardio equipment but lacks weight equipment. They should offer duplicates of the same equipment since some users sit forever on machines and scroll their phones. Other than that it's a good place to get a good workout.

Source: Google

★ 5

Great facility! All the staff is friendly and helpful and the personal trainers are great, not crazy busy like other gyms and I never have to wait for equipment they also keep it really clean and if I have any concerns they handle them very quickly

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★ 5

Personal training department is awesome!! Todd is great at knowing where to push and different ways to work those muscles!
Cheri

Source: Google

★ 1

Advised La Fitness wanted to cancel membership. Was emailed from corporate saying you have to mail in request. Go into this gym to request cancellation since nothing came about snail mail. Was advised can't cancel no manager. Was able to get another store manager to cancel. Still charged for services never rendered. Place is a scam!!!!! Tell you one thing and do the other. Warning everyone!!!!!!

Source: Google

★ 1

Been going here for a month now, sauna has been broken the entire time, wifi doesn't work, none of the scales work, and the equipment here is lack luster, one of the worst LA fitness I've been too

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★ 5

Grady is a no bull trainer. I've been training with this guy one a week for over a year, and every single time, he still finds a way to challenge me and help me become a better person. I 100% recommend him to anyone looking to become the best that they can be.

Source: Google

★ 5

I have loved my experience here at LA Fitness and is 100% worth the drive. I've been working with my personal trainer, Grady, for about 7 months now and I'm so glad to have met him! He pushes you to do your best and be your best. I truly believe whether you've been lifting for years or are just beginning your fitness journey, Grady is someone you will learn so much from.

Source: Google

★ 5

My name is Rebecca Rosenberg. My mom and I have been too many gyms but never have really thought about getting a trainer. When I went into the gym to sign up for a membership, that’s what I planned on doing just signing up for a membership but after my initial consultation with Mike, I was sold I figured why not let’s try getting a trainer! Our normal routine is just to go in work out on the machines like we know what we’re doing for about 40 minutes and then leave. Although working out has been very great for my mental health without a trainer, my mom and I would never really see any results physically after working out which also motivated me to try a trainer. So we did it. We signed up we go together on Friday our trainers name is Todd. My mom and I work out together and he is very good about giving us different exercise exercises, weights and different routines I would say my most favorite thing is that he pushes us so we can see and feel a difference but he doesn’t put his main focus on reps. Most trainers focus on a number of reps to get done with each exercise and he is very good about listening to our bodies and seeing what our bodies are doing to give him the indication on when to start the next exercise. I also like that, he logs everything into a book that we can access whenever we go into the gym. He is even going to sit down with us and talk to us about different meal plans and educate us on calories and protein and how that affects our body. If you have never signed up for a trainer because you think it’s too much money or because you think you’re not accountable, I strongly encourage you to try it. I feel like it makes you more accountable to go in if you struggle going in on a regular basis. It also educates you on your body and how weights work with your body. The thing I have most enjoyed learning about is strength training. It is amazing to me how much you can do physically to improve your health With your own body weight and there equipment. Our gym is very close by and it is very clean. The staff is friendly when you walk in and if you ever have questions or concerns, they are very good at getting back to you or answering you to the best of their ability. I don’t think you will be disappointed with LA Fitness in San Tan Valley, Arizona. Treat yourself now go sign up.

Source: Google

★ 5

I have been training here at the San Tan Valley LA Fitness with Master Trainer Grady M. He has been good to me. I am now vry comfortable using the equipment in the gym and my training is going very well. He encourages me a lot to visit the gym many times in the week so I can achieve my goals. He has been a wonderful trainer for me. Thank you Grady.

Lawrence.

Source: Google

★ 5

LA Fitness is very clean; there are always people sanitizing the equipment throughout the day. Grady is an awesome trainer! He really makes me work and I can see/feel the results. He is very knowledgeable and I am learning a lot from him.

Source: Google

★ 5

Grady has done great things to thus old body and very patient with me . I give him 5 stars

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★ 5

I’ve been coming to this gym on and off since they opened, I have always enjoyed coming here. I recently got signed up for some personal training session after my wife got signed up with Erich and Mike. My wife and I got paired with Todd for our training sessions, and occasionally Mike helps us out.
Their training sessions are awesome, and are just the push I need in my training. We got our kids set up with the Kids Klub and they love the girls in there.

Source: Google

★ 5

Training with Grady M. Has been worth every minute of my time with him. He has background experience as a physical therapist assistant and completely knows how to strengthen your muscles without doing harm to any limitations you may have. I highly recommend Grady as your trainer. The facility is always clean. Staff is polite. Heated pool and dry sauna are awesome.

Source: Google

★ 5

I joined this club due to its proximity to my home and the route I drive the most. I wanted kids care and personal training. I didn’t want to go a huge gym. This location is a smaller one of their gyms, so there’s not multiple of many machines, so you may have to wait for one during peak times. My daughter (8) was dreading going to kids club, thinking it was only for “babies”, but she changed her tune the very first time she went. She loves the girls that are in there and the kids are now her friends and she dreads leaving.
Madi at the front desk is always so sweet and helpful with any questions or concerns. Erich is informative on all things memberships/enrolling. Head trainer Mike is very kind and informative with anything personal training. He took the {lots of} time to answer all my questions and concerns regarding training sessions and got me setup on the perfect plan for me. My trainer, Master Trainer Todd, is knowledgeable and helps teach me and push me with my goals and workouts. And I like that they have a locked training room, which is only for trainers and their clients. I know a lot of people are self-conscious or just want privacy while exercising, and that is perfect. Just wish there were more TRX bands available out on the gym floor. Overall a great gym.

Source: Google

★ 5

LA fitness is always a very clean and nice facility. I go every morning at 5 AM and it is relatively empty at that time. I do wish they had more machines and more of a variety of classes that they offer . However, my five star rating goes to my personal trainer Grady! I have been working out with him for over a year and I have learned so much about my workouts in the gym, but also about resiliency in my training. Having Grady at LA fitness Has enhanced my experience being at this specific location. Shout out to Grady for being the best personal trainer ever! I was in a car accident a few years back and I was super scared to get back in the gym and Grady has helped me overcome a fear of a lot of things in the gym regarding to my previous injury. If you are having questions about wanting to have a personal trainer, I highly recommend Grady as the one that will help you accomplish all of your fitness goals in and out of the gym! Thank you LA for having Grady!

Source: Google

★ 5

I’ve been doing personal Training with Grady. He has helped me so much with my other fitness goals.

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★ 5

Grady works with our individual needs so effectively. Would recommend him to anyone.

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★ 5

Been coming almost a year. Training with Grady. Love that he pushes but also sees your limitations. Never had a problem at this gym. Always have equipment to use. Sure you may have to wait for a machine once in a while. But nothing crazy.

Source: Google

★ 5

I love this gym. It’s always clean and never overly crowded. Mike and Todd are trainers here and are very helpful and patient while helping you attain your fitness goals. I’ve used trainers at other gyms that were just not consistent or efficient while training. Not only that, but other gyms have a huge turn over rate with their trainers, so having one for the long term was just impossible. All the trainers at this gym are professional and well qualified and have all been here for years. I highly recommend talking to Mike about their training program and trying it out.

Source: Google

★ 5

Grady is the best. He works well with me. Makes me stretch.

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★ 5

Been coming here off and on since 2019. I enjoy it fully that Maddy is the OM, she makes the place comfortable and inviting. I enjoy Ehrick’s kindness; there is no one who works harder than him for the members. Thank you LAF for putting people who care about the community in charge!

Source: Google

★ 1

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★ 5

My husband and I have been members for a little over a year now. We see Master Trainer Grady Macklin. He is the ABSOLUTE best!!! I can't recommend him enough. He has changed our lives in so many positive ways. When we first started, he took the time to learn about us and what we were wanting on our fitness journey. Honestly, I was really scared and nervous. I have never been an athlete and never really worked out at a gym before. Grady passed no judgement and in fact quite the opposite. He has become my biggest cheerleader. He celebrates my wins and pushes me harder and further than I ever imagined I could go. I feel better than I have in my entire life! Not only is he an amazing trainer but an amazing human being. Early on in our journey I had texted him asked about diet and the best things that promote muscle growth. Rather than waiting until our next session or shooting a canned text back he actually called me and spent about an hour with me on the phone mapping out diet and things to drink before and after workouts. He has changed our lives so much that we can't imagine doing life without him!

Source: Google

★ 3

I love this gym in the summer but it’s 5:11 in the morning 37 degrees outside and they have all 8 huge fans on. Everyone in here is bundled up. No one knows how to turn off the fans the workers aren’t helpful since they are mostly new kids. It’s been this way since it’s been open. There has to be a way to turn off 6 of the huge fans and just leave two running they had it that way last year. It’s too cold inside!!!

Source: Google

★ 4

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★ 1

That random pool will be closed
The men’s locker room is usually dirty. I accept it because that’s just what I expect out of LA Fitness anymore, but why not keep the pool open it at random

You create an app to tell us about the classes, but don’t post. The pool is closed on the app. Is it a hard process the employees and management not smart enough to do such a task?

Source: Google

★ 5

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★ 5

I love L.A fitness, the managers are the best, and the ladies working in the kids klub are very attentive and caring.

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★ 5

I love LA. I love the kids club and how friendly and caring the workers. The managers are great and always helpful. Everybody is caring and kind, they help with any questions and the gym itself is great.

Source: Google

★ 5

Clean environment and has pleasant staff as well. Great place to visit!!

Source: Google

★ 5

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★ 1

I got a free week at the gym and our first day we where told our week long card was only wanna last 2 days because it ends every Thursday and it was Tuesday (didn't say that on the card) then was damaged near harassed about getting a member ship and being called every single day. Thye call me and my boyfriend every single day each. It's ridiculous yeah the gym is cool but damn that made us not even want to get a membership there the people where nice yeah but that was a horrible way to try to sell us on getting a membership telling us out week long trial was only gonna be 2 day. That seemed like a scam can't imagine what payment would be like

Source: Google

★ 3

It’s has the stuff I need to get my workout done, but it’s still missing some important machines. The biggest reason for three stars is the hours. The hours suck! They need to open sooner on the weekend. It’s so frustrating. I want to go before my kids wake up, but it doesn’t open until 8am on a Saturday. Why?? What’s the point? Other than that, it’s never very busy. It’s spaced out nicely, and it doesn’t have all the meatheads like some of the other places. I feel really comfortable there most of the time.

Source: Google

★ 5

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★ 5

I just wanna come on here and say something positive about management here at LA Fitness in Queen Creek. I met Maddie and explained to her something that needed repair in the sauna, and she was so receptive and nice and just welcoming my suggestion. There aren’t too many people out there that display that type of kindness as far as customer service.

Source: Google

★ 5

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★ 5

After signing up for silver sneakers with medicare my husband and I contacted LA Fitness. We were greeted by the MASTER trainer Mike A. and pleasantly surprised by the amount of workout equipment available for clients. We learned alot whilst being physically assessed by Mike A. He is a pleasure to work with and very helpful and knowledgeable. We look forward to working with him in the future. Thank you LA FITNESS and thank you Mike A.

Source: Google

★ 5

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★ 4

I have been a member with LA Fitness for many years and just moved here from California and was a little concerned about some of the reviews that mentioned how dirty the place was. But upon my first visit I was very relieved to find out how clean everything was. Definitely going back again.

Source: Google

★ 3

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★ 4

Staff is friendly, equipment in working condition. After 4pm gets a little cramped but that's not the end of the world

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★ 5

No pressure place to just work out. Nice and clean and great pool.

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★ 1

Fix your marketing. Throwing a rolled up piece of paper in a rubber band into the middle of our yard is NOT good marketing. It's literally littering and being that we live in an HOA it looks like garbage in our yard.

Source: Google

★ 5

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★ 4

Abby in the Kidz Zone is amazing! Our 17-month old daughter can have separation anxiety there while my wife and I do our workouts.

This morning, per usual, she started crying when we checked her and her older brother in. However Abby picked her up, showed her some toys, and that helped calm her down until we came back for both her and her brother.

Thanks so much Abby! Even though it doesn’t seem much, it helps us not worry to leave the gym before finishing our exercises.

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★ 2

Pros:
-Cold air conditioning

Cons:
-Consistently disgusting bathrooms
-Cramped strength equipment
-Poor WiFi
-Poor cell signal (not necessarily the gyms fault)

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★ 5

Best kept secret in QC/STV. I’m here at 6:30a and literally no one here. Equipment is great. Cancelling EoS membership today.

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★ 5

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★ 5

Its a cool place. The staff are always nice!

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★ 5

My visits are 9:30 to 10:30am four times a week, the gym is clean, uncrowded and people are friendly. Good job!

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★ 5

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★ 2

Terrible wifi connection. Been that way for years and no changes. Cell service is slow as well. Gym is always clean.

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★ 5

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★ 2

The Bathrooms were Nasty! Oh & the WiFi is HORRIBLE! It's to small of a LA Fitness to accommodate the area it's located in.

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★ 4

Older equipment but it's generally never that crowded when I go, which is a plus.

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★ 4

My experience at LA fitness has been great! Christy has helped me a alot Especially with questions in general. My personal trainer Ron is patient and kind and gives 100 percent thanks guys

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★ 1

This gym is consistently dirty. There is a cleaning staff, however they do a lot of walking around to look busy, but don't clean the aerobics room. Hair balls and "dust bunnies" float all over. The mat area in the main gym is dusty every time I need to use it. If I want a clean place to stretch, I have to clean it myself. Also the lockers need cleaning. One cannot call this gym a health club. It's a sloppy gym. Plus, for the past three weeks the hot water has been out. The front desk simply puts up a sign "Sorry for the inconvenience" and the corporate office doesn't care. One reason I go to this gym is for the pool. But I don't like taking cold showers, so I won't be going back until they actually fix it. When will that be? There was a gas leak a few weeks ago, so why isn't this club a priority for the corporate office?

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★ 1

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★ 5

Always clean, friendly staff, decent group class options. Bathrooms are clean. Never too too busy but never dead. Swimming pool, jacuzzi, dry sauna, basketball court. Spin room and cardio room. Studio for dance and yoga too.

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★ 5

This LA Fitness is a nice one to go to. It's very clean and the people are helpful and friendly. Unfortunately, it gets pretty busy and you have to wait a bit for some of the machines. Ò

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★ 5

I love this place for fun!

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★ 4

Very nice gym

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★ 5

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★ 5

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★ 1

Diego has terrible front desk service.

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★ 1

Diego has terrible guest service experience.

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★ 3

If you invest in personal training, be careful who your trainer is. Many of them are not qualified to be trainers. During my 1 year investment, I had 3 different trainers. When my second trainer left LA Fitness, I was assigned to Kat. I only give the place 3 stars because of her!!! My last 3 months with Kat was amazing; she knew her stuff and educated me on correct posture and even did frequent measurements to hold me accountable. In the 3 months I was with Kat, I saw more definition and toning than I had in the 9 months I was with the other 2 trainers (who I later found were NOT even MASTER TRAINERS but working towards becoming master trainers). Again, if you invest in personal training.... demand to be assigned to Kat. If you're paying for a master trainer, she is one and you deserve one!!!

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★ 5

I sure miss this place to bike, and do my workout from A rehabilitation home in elithworth. I wanna be there to run. One of these days I want to do a punching bag session. I miss the weights and the biker equipment. Joshua Smalls

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★ 1

The location in San tan valley had an employee that was caught taking video of customers in the family bathroom. No notification was sent to advise customers that this situation happened. When my husband and I canceled our membership due to this and asked why they did not address this, they ignored our request for information.

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★ 5

Clean, friendly gym.

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★ 5

Lov the atmosphere here

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★ 4

I think that this club offer a good location and staff have been friendly. Broken equipment doesn't stay broken for very long and never too busy to be inefficient.

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★ 5

Staff is always friendly and make sure the facility is clean

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★ 5

I go to LA fitness for aqua fit, and I also go to Zumba in la fitness, I enjoy it very much

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★ 5

I really enjoy this gym for the environment and awesome employees especially Taylor she is cool and helpful

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★ 1

Don’t waste your time and money. They tell you one thing and after your 7 day trial the prices change. It should have been a sign but I joined anyway. After only using the gym 3 times they told me certain amenities would not be available even though they used them as a selling point to get me to join. These are just sleazy car salesmen with the old bait and switch. Plus it’s nothing special, they make it look good with a whole ton of equipment that is completely unnecessary. Beware, they are only worried about selling memberships and leave you hanging once the paper is signed.

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★ 5

Clean!

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★ 3

Over priced for what you get. But atleast the staff is friendly and the equipment is maintained.

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★ 5

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★ 1

No accessible paper towels anymore. Water fountains have never been cold only room temperature and they refuse to fix any of it!!

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★ 5

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★ 5

I love this LA Fitness, they make cleanliness a priority and all the employees are very kind and eager to help. The women in the kids play area are great with the kiddos, which is a priority for me. We spend a lot of our time at the gym, and I'm happy that my kids feel happy and safe there while I go work out. I've been going to this location for a while now and have definitely enjoyed my experience.

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★ 5

Kind staff, clean, new.

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★ 5

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★ 5

It was amazing love it

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★ 4

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★ 3

We really appreciated the free one week pass while on vacation here. The staff was great here! They have a place to drop off the kids, they have a small pool as well. We liked the indoor full basketball court the best. There was a lot of selection on the cardio side if you're into that. The weight machines were diverse, but we found them mostly awkward to use. The free weights are odd, there are better ones we've used that feel more natural in your hands. Altogether a better than average experience.

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★ 5

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★ 5

I joined LA fitness this past January and have been working with a master trainer, Kat, once a week. She has been a life saver for me. One word to describe her is amazing. Kat is so patient, kind, and knowledgeable at helping me with nutrition, weight and strength training, and weight loss. I have learned so much about what workouts I need to do each week, but also what I need to be eating each week. I have also learned how to do a healthy cleanse. She motivated me to try Zumba by getting me off the treadmill and being by my side for my first Zumba class. I loved it and do it twice a week now for my cardio exercise. Not only is she my master trainer-coach but also becoming a friend to me which we have fun and joke and laugh during my training session. I know she does not realize how much I needed her to get myself back into shape and also for me to feel confident in the gym. If it wasn't for her, I would be a gym mess! Kat is definitely a God send to me, and I feel blessed that I was lucky to get her as my master coach/trainer. Did I also say I am now able to wear a bathing suit this summer with confidence? I am!

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★ 1

By far the worst gym in Arizona…they could care less about the members or any of the simple requests we have…cannot wait to cancel my membership and go somewhere that actually values their customers. Oh, and the gym is absolutely filthy, don’t know if they have ever cleaned the equipment.

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★ 5

the best

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★ 5

My favorite gym! So close from my house. Love the classes,specially bodyworks with Hilda. She is the best!

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★ 5

It's a wonderful place to workout

Honestly my safe place.

the employees are very respectful and kind.

If you're looking for a good affordable gym membership LA fitness is the place to go!!!

Also lots of great activities as well including a swimming pool.

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★ 5

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★ 5

Super awesome gym. Tons of plates, people put weight back and everything you need

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★ 4

A little small compared to other locations, so it tends to feel a little crowded at times.

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★ 5

Great facility. Grady, the master Trainer is great, patient and explains things well.

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★ 3

Weight machines are falling apart

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★ 4

This is one of the better LA Fitness. The interior was very clean, and outside there's plenty of parking. This gym did not seem too busy..
The hot tub seemed clean; although I did see some blue stains along the side of it, I'm assuming it's from the chlorine. The jets were strong which are a huge plus; it's great for releasing muscle pain. The pool looked clean too, but I wasn't too much of a fan of the metal drainage side pools...
As for the other workout equipment, everything was nicely spaced apart and was updated and clean. The locker rooms were well-maintained in spite of being a bit smaller than other gyms. I like how they had vanity mirrors and hair dryers in front; it gave a cozy feel.

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★ 3

As an avid gym goer… I only give this place 3 stars because Ashia is the one consistent person who keeps the place clean and operational. She alone as the operations manager gets 5 stars for how hard she works. The rest of the staff is pretty much useless sitting behind their desks. Otherwise this gym would be a 1 star.

There are 3 personal trainers that do a great job of selling garbage training to people who don’t know any better. I’ve seen these “certified” trainers bring people closer to injury than results.

The music selection is terrible. It would be better to just have it turned off.

Although there is a selection of machines and free weight, there are still limitations. Dumbells only go to 100# and there is only 1 squat rack, and then another squat station. These get taken up quick.

EOS in the area opens in a month or so… wonder what will happen once it does…

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★ 4

Clean and bright.

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★ 5

Great equipment

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★ 5

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★ 5

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★ 5

Very clean, organized and the equipment is superb. I enjoy the yoga classes as well. Staff are very nice😊😊

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★ 5

Great place to work out

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★ 1

Tyler Montgomery can’t read the very large “No Soliciting” sign in our doorway where he decided to drop off some flier about LA Fitness riddled with low quality images that look like Willy Wonka’s factory, a Spice Girl on what might be a seahorse, go karts, a mushroom house with a hollowed out log that I assume a family of frogs live in, and a zoomed in photo of the inside of a toaster oven.

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★ 5

A few days ago I went into the facility and greeted by the Operations Manager Ashia. She was amazing you can really tell she’s here to help you out. As she was speaking with me she greeted everyone by their name. You can tell she actually cares about the facility she runs as well as the people here. The front desk staff is super friendly and the gym is very clean. I even saw her wiping down the equipment with the janitorial staff. I feel much better that la fitness finally has a manager who cares.

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★ 5

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★ 5

Always nice n clean..

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★ 5

Super clean great staff. John signed me up he was super helpful!

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★ 5

Recently went through a workout with one of the trainers, Kendra. She was extremely friendly and answered all of the questions that I had. She catered the workout to my personal goals. I will definitely be booking more sessions with her!

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★ 5

Very clean and nice atmosphere 👍

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★ 3

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★ 3

Nice staff, great equipment...overall great great gym. EXCEPT for the dozens of lounging teens holding up equipment.

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★ 1

DO NOT SIGN UP FOR THIS GYM. Had nothing but problems getting my account started, always had issues checking in, the girls who run the desk are NOT nice and act inconvenienced if you ask for anything. Asked to speak to a supervisor to try and resolve account issues on three separate occasions and wait times were 20-45 min waits. At which point its like "I gotta go to work, I don't even have time to workout now". Gym is packed, and members are not always very nice either. Overall just very expensive and not a fun or welcoming space. I'd rather be at Planet Fitness, my previous gym. Such a waste of money and now I'm locked into a contract. DONT SIGN UP WITH THIS GYM AND GET LOCKED INTO A CONTRACT WITH THEM.

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★ 5

I've been working out with Kat now for five weeks, she has helped me better than physical therapy since the accident in 2019. I'm feeling better and enjoying working with her. She has a great personality and knows her business. Thank you Kat.

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★ 4

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★ 5

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★ 3

The jacuzzi is always closed for repairs. You would think they would eventually fix it, but months later it's still broken.

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★ 5

Today was our second day of going and we met with Kendra, and I tell ya what I haven't had that good of a workout in ages. the gym is clean and there is plenty of equipment so you are not waiting for machines. I can't wait to get my sexy back lol

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★ 4

The hot tub was working

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★ 4

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★ 1

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★ 5

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★ 5

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★ 4

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★ 1

Too hot in gym!!!

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★ 1

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★ 5

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★ 4

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★ 5

This place is a great gym! What makes it especially wonderful is Kat, the personal trainer. I honestly was never interested in going to the gym. Previous trainers at this location did nothing to keep me coming back. Things are different with Kat. She really cares about her clients and wants them to be the best that they can be. I originally was only scheduled for once a week, but now I train 3 times a week with Kat. I'm sure I wouldn't continue to be this dedicated if Kat was not my trainer.

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★ 5

love this gym!!

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★ 5

HIGHLY RECOMMEND this Gym!! I am new to “Gym Life.” Very clean and friendly staff! I work with a personal trainer as well (Kat) she is phenomenal!!! I have only been working out for nearly a month and firstly bought 4 sessions a month, I have already increased my monthly sessions because I love working with Kat and the drive and confidence I feel after our sessions!!! Definitely join the gym and if you can- get a trainer (Kat is the best! I may be bias 🤣) !

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★ 5

I joined LA Fitness in March of this year and knew I needed help getting back on track.
I originally was supposed to work with another trainer, but after my first two sessions and he was a no-show, I was introduced to Kat. What a blessing in disguise!
I have been working with her for 2 months and the results are amazing. Not only with weight loss, but also inches and body fat.
What impresses me the most about Kat is her passion for her clients. Every workout is tailored towards me and my limitations. I recently had spine surgery and she immediately knew how to adjust the exercises for me. She also pushes me to do my best and is constantly encouraging me to keep going.
Had it not been for Kat, I would not have the results I have today. I still have a way to go and I know Kat will be there cheering me on to accomplish my goals.
Along with her knowledge of training, she also has a wealth of knowledge about nutrition and has incorporated this with my work out plan.
I am so grateful I was introduced to Kat and that I am learning so much from her.

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★ 5

Kat is a real asset to LA Fitness and a real mentor to me. She is the best personal trainer I’ve ever had! Kat is the type of trainer who recognizes the type of motivation the client needs and then provides them with a personalized plan that keeps them engaged and coming back for more. I’ve only been seeing Kat for a short period of time, but I’m already seeing positive results and changes in my life - not only physically but mentally as well. If you’re looking for a personal trainer, choose Kat.

Also has the best Zumba instructor! You have to take Carly’s class! She has so much energy and radiates positivity! It’s impossible to leave her class without a huge smile on your face, and calories and sweat flying off your body.

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★ 5

Gym is very clean. The only disappointing thing is that it doesn't have the shake drink shop.

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★ 5

Great place, wish it would open up earlier in the am both during the week and weekends

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