★ 5

I've been going here for years and enjoy the staff. Jessica is a standout employee and very welcoming.

Source: Google

★ 5

Jessica is amazing, makes the best shakes, and always helps when towels are low, which these clubs desperately need. It's always out of towels.

Source: Google

★ 5

Great little gym! Clean and organized! Jessica is awesome, always smiling and welcoming. The rest of the crew is also top tier and always useful.

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★ 5

Jessica is my homegirl love her personality there. Isaac is my bro as well cause he also gives me pointers on how to be a suoer hero lol. JESSICA helps me on protein advice a nd how to push thru and reach my goals

Source: Google

★ 5

This gym location is always top tier. It has always been clean and nice folded towels and nice employees that make you feel very welcoming. I have been greeted so many times by Jessica which is one of the employees there at the gym. She is always in a good mood and she is always making sure you got everything you need. 10/10 best gym.

Source: Google

★ 5

Mountainside Fitness at Chase Field is hands-down one of the best gyms in the Valley, and the early-morning crew deserves special recognition. I’m in the gym at sunrise most days, and the consistency, professionalism, and energy from the staff—especially Jessica and Carlos—sets the tone for a great start to every workout.

Jessica is always upbeat, welcoming, and genuinely helpful. She remembers members by name, keeps the floor running smoothly, and creates an environment where people actually want to show up early. Carlos is just as outstanding—professional, friendly, and always making sure the gym is clean, organized, and ready to go for that first wave of morning lifters. Their work ethic and attitude make a huge difference in the overall experience.

The facility itself is clean, well-maintained, and has everything you need—great equipment variety, spotless locker rooms, and all the recovery options. But what truly elevates this location is the team that keeps it operating at a high level. The view is amazing and parking is convenient for downtown.

If you’re looking for a gym with a positive culture, great amenities, and staff who actually care, the Chase Field Mountainside Fitness is unmatched. Huge thanks to Jessica and Carlos for making every morning feel like the perfect place to get after it. Highly recommend!

Source: Google

★ 5

Jessica was extremely helpful with parking and all the club amenities!

Source: Google

★ 5

Great gym and very friendly staff

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★ 5

Awesome gym, not crowded, Joe was super helpful

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★ 5

Its a small gym and doesn't get too busy. Staff is nice, Joe is very welcoming and makes it a pleasure to come in!

Source: Google

★ 5

I’ve been going to this gym for 2 years. The gym isn’t the largest but for the most part it has everything I need. Especially since it’s in the heart of downtown Phx. The staff is very nice attentive and the gym is very clean. Shout out to Joe he’s a great front desk worker!

Source: Google

★ 5

Joe’s amazing

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★ 5

Joe was the best! Love this gym

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★ 5

Great gym, Joe is very helpful!

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★ 5

Joe and Ryan are super cool! They always go out of their way for me. This place is a hidden gem. I love coming.here.

Source: Google

★ 5

I’ve been training at this gym for two years now. The equipment is well-maintained, and the entire space is consistently clean and organized, which makes such a difference in the overall experience.

Joe and the rest of the team are always friendly, polite, and ready to help with anything you need.

Source: Google

★ 5

Night crew is the best! Geena, Joe, Ryan, Isaac. 💪🏻💪🏻Recommend this location. Everyone is friendly and super clean.

Source: Google

★ 5

Joe and Geena are the absolute best but doesn’t compare to my guys Ryan and Kolby like the cheese. Be sure to check this location out.

Source: Google

★ 5

Isaac and Lance are the reason I enjoy coming to this gym. They’re professional, approachable, and always willing to help with anything. Great staff!

Source: Google

★ 5

Absolutely love this gym! Out of every location, this one stays fully stocked, and the staff is always so friendly. Isaac and Lance seriously make the whole place feel way more welcoming. It gives that private–gym vibe in the best way. 10/10 recommend if you want a spot that actually feels good to be in.

Source: Google

★ 5

i am very happy i get to come to this location it is always clean and organized. Isaac and Lance are welcoming and friendly

Source: Google

★ 5

Isaac and lance helped me out they were great! Great gym and customer service!

Source: Google

★ 5

I just want to give a huge shout-out to Lance and Isaac at MountainSide Fitness. Every time I come in, they bring the best energy. They’re professional, super welcoming, and always willing to help with anything whether it’s spotting, answering questions, or giving tips on form. You can tell they really care about the members and the gym environment.Lance and Isaac make the place feel like home and definitely take the experience to another level. If you’re thinking about joining, these two are a big reason why you should.

Source: Google

★ 5

Shoutout to Lance and Isaac for being cool people and good staff. Been coming here for a while . Only place I workout at !

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★ 5

✨Isaac and Lance✨

Source: Google

★ 5

Isaac and lance are very helpful and truly recommend coming and signing up ! Best location in town! It’s always clean and hardly packed for ones that like to have sets in and have a calm work out💪🏻

Source: Google

★ 5

Oddly, such a convenient place for a gym. 5 stars Always get a good workout here. Thanks, Isaac You too, make you guys make the best smoothies.

Source: Google

★ 5

I’ve been coming here for 3 years and Lance and Isaac by far have been the most welcoming staff I’ve encountered. The facility is always clean and well maintained 10/10.

Source: Google

★ 5

Great gym, clean, well-kept, and never too packed, which I really like. They could have more equipment, to be honest, but overall it’s a solid place to work out. The front desk staff and membership team are super friendly and very transparent about pricing and fees. They take the time to explain everything clearly. Shoutout to Isaac and Lance — always on point.

Source: Google

★ 5

Went in the gym and for the first time in my gym days, this has to be the cleanest gym I’ve seen
Employees Issac and lance were killing it, I’d say
Thought I’d give a review on it 10/10 going back

Source: Google

★ 5

I have been going to Mountainside fitness at Chase Field for one year. As a result, I have lost 7 inches around my waist and have gained a lot of strength. I especially would like to shout out Isaac and Lance for their incredible service.

Source: Google

★ 5

Good gym and Joe, Isaac, and Lance are the goat at the Mountainside Chase Field location💯

Source: Google

★ 5

Lance and Isaac are always super friendly and helpful!

Source: Google

★ 5

Thanks Issac Lance and Kolby for running a wonderful gym experience at mountain side chase field!

Source: Google

★ 5

I’ve been going to Mountainside Fitness at Chase field for a little over two years, and I honestly can’t imagine working out anywhere else. The place is always clean — the equipment, the locker rooms, everything—and it really makes a difference when you’re there almost every day.

The vibe is supportive and welcoming, not intimidating like some gyms can be. The equipment is really nice and well taken care of, and there’s always enough variety to keep workouts interesting.

I also want to give a big shoutout to General Manager Gina for keeping everything fresh and the wonderful staff, specifically Isaac and Lance, for being so welcoming. They’ve been so friendly and encouraging since day one, and they always make you feel like part of the community.

If you’re looking for a clean, positive, and well-equipped gym, Mountainside Fitness — Chase Field is the place to be.

Source: Google

★ 5

Clean gym, in a great area. In the heart of downtown Phoenix attached to Chase Field.

The staff here have always been helpful; especially Joe. He has always been courteous, professional, and is eager to help customers.

I have multiple gym memberships through my insurance. Mountainside fitness downtown is a favorite. Not the largest facility, but has everything you need for a great workout. It is never overcrowded here!

Source: Google

★ 5

Came to this gym for years now and Joe has always been chill and always keeps it clean!

Source: Google

★ 5

Been here for 3 years. Perfect gym if you’re downtown. Conveniently located, has all the equipment needed for a good lift, and great members. Staff is also very nice (shout out to Joe who works check-in!). Definitely recommend.

Source: Google

★ 5

Great service, staff is friendly especially Joe and never too crowded!

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★ 5

​"☆☆☆☆☆
This is hands-down the best gym experience I've ever had. The facility is immaculately clean, and the equipment is modern and always working. A huge shoutout to Joe, Gina (manager), and Ryan —they are welcoming, it really makes a difference. The atmosphere is positive and motivating, and helpful not intimidating at all. I highly recommend Chase Field's MSF to anyone, beginner or expert!"

This is my favorite gym to get a good short or longer work out in.

Source: Google

★ 1

Personal trainers are like high school mean girls

Source: Google

★ 5

This has been my favorite mountainside gym to go to in the Valley. Definitely a gem being in chase field. I can assure the staff takes excellent care of the facilities and I’d like to highlight Joe and Lance for their kindness and hard work every time go in, not to mention the rest of the staff whom are all very nice and wonderful people. 10/10 would recommend to a friend.

Source: Google

★ 5

Been coming for over a year and still the best gym around. Staff is friendly and always willing to help. Everything is clean and they have by far the best smelling locker rooms around. Joe at the front desk is the man and the GM Geena is doing a great job!

Source: Google

★ 5

Never that busy, staff is great. Joe is the man

Source: Google

★ 5

Love this Mountainside! It’s my home gym now that I live in downtown Phoenix and shoutout to all of the staff, especially Joe! Best Mountainside in town 😎

Source: Google

★ 4

Great facility ...informative staff, super clean bathrooms w/ showers

Source: Google

★ 1

My husband and I signed up for a free trial because we were considering joining this gym. After driving 25 minutes through traffic, we were met with one of the most unprofessional and downright disrespectful experiences I’ve ever had at a fitness facility.

The woman at the front desk a middle-aged staff member did not greet us, did not acknowledge us, and instead carried on a loud personal gossip session while we stood directly in front of her. The gym was practically empty, yet she made us wait and barely gave us the courtesy of eye contact. When she finally did, it was with a rude, dismissive attitude and looks that made it very clear we weren’t welcome there.

It was so disrespectful that my husband and I walked out immediately without even using the free trial. That’s how bad it was. If this is how potential members are treated on day one, I can only imagine how paying members must feel.

For a gym that charges over $200+ a month, this level of treatment is absolutely unacceptable. First impressions matter, and this was by far the worst I have ever experienced at any gym. Management needs to seriously reconsider who they place at the front desk, because this one employee has already cost them two new memberships. Staff like her are the reason people walk away.

I truly hope leadership takes this seriously, because no customer should ever be treated this way.

Source: Google

★ 1

If it was possible to leave zero stars, I would. I tried to cancel for numerous reasons, one being that the steam room was always broken and the staff was a little off putting sometimes, and equipment constantly broken.

When I tried to cancel a month in advance, they told me I would have to pay them over 100$. I refused to do so. They have now sent me a bill for almost a $1000 they had sent to collections. I’m sorry not but sorry. Absolutely not. Glad I didn’t give this money hungry company any more money than I already.

Mind you, I paid my membership on time and was a model customer, as most of us are at the gym. But this is how they feel when they lose customers due to bad facility upkeep.

Source: Google

★ 5

This place is great. It’s secluded, and has everything I need. Only issue is parking and finding equipment when it’s packed during the week, and on event days it’s a little taxing trying to get to. I love doing body weight workouts here though because there is a big room upstairs with smaller weights and it’s not nearly as crowded as downstairs. Great little place - I’ve been coming for years off and on. Much less crowded than few other locations I rotate through the week though - just smaller. The people are great, and don’t bother you while working out. I’m not a fan of over-friendly customer service, and this location serves its purpose. You get a hi when you come in, any assistance is met with a nice and warm interaction, and you get a bye when you leave. Truly makes the experience worth it.

Source: Google

★ 5

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★ 5

he was helpful

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★ 1

UPDATE:
6/7/2025
- Sheila Burgess is by far the worst unprofessional snarky attitude
operational manager I’ve ever came across!
- my account was supposed to be on hold and they continue to charge me ! she tried to lie and say you had to fill out the form every month. She was surprised I had a copy of the form. I said I have it right here. It doesn’t say anything that you have to do this but on a month-to-month basis.
- since she called today about my message to corporate .
I called her out on overcharging me every month as well! It’s her fault the price wasn’t right she created my membership ! Also never got a free month when signed up! How have I spent $263.27 for only 4 months??? That’s a hundred dollars more!!!!!!!!
Charged me randomly $23 she never fixed that issue either.
-she been fraudulently charging my car for a card that no longer exist. I’ve been trying to update my card for the last three months she wouldn’t allow me to to be honest. I think she was charging my account when I asked her to update my card and then be like oh everything’s good.
-She was gladly to say that Moe no longer worked there, but he dominates the reviews That was the worst mistake they’ve ever made for that location!!!!
-I’m gonna do everything in my power to make sure she gets reprimanded for running that location like it’s a madhouse and overcharging me and taking people’s money!!!!!

Just here to shout out Mo! He’s most definitely needs a huge raise or promotion to operational manager / supervisor of the whole facility! Also shout out to Isiah and the evening crew for always holding it down! Big kudos 💕

Source: Google

★ 5

I have been a gym rat for close to 50 years and hence know what a great gym is. Always clean, great amenities, best steam room I have found in Phoenix and a really friendly and supportive staff. Highly recommend if your looking for a gym that isn't a meat head market but a place to get a great workout. Kudos to the folks that run it. Mac knows...

Source: Google

★ 5

Love this gym!!!
For anybody that is close to downtown this is one of those kinds of gyms that feels like it’s private, but it’s part of the mountainside gym network.
It’s smaller in size without Group fitness classes. But the place is super clean. The equipment looks brand new! The Staff is always extremely helpful and friendly. No RBF’s here. They just help you out and make sure that you’re taking care of. The parking lot is small, but I’ve never had an issue finding parking.
This gym has the outside workout turfed space, the massage chairs, 2 separated mirrored workout rooms. It has everything you need to get a really good workout.

Source: Google

★ 5

This gym is excellent! Very clean, great selection of equipment and amenities, and friendly and helpful staff. Mo was amazing! Highly recommend.

Source: Google

★ 5

We were in town for the weekend and needed a place close to the hotel to work out. Mo was very helpful and accommodating by making sure we were able to get a day pass and gave us a tour of the facility. The gym was very clean and the amenities were great! Shout out to Mo for taking care of us!

Source: Google

★ 1

They manager and the stuff are rude to color people. Don’t go to the gym. The equipment is bad anyways

Source: Google

★ 5

I usually go to this location and the one in Avondale. I most definitely enjoy coming to this location although the one in Avondale has all the new bells and whistles. The gym is kept very tidy which reflects highly on the manager. The locker room is kept clean and always smells nice. The ambiance is very lax, isn’t as full as the other gyms and the gym etiquette is like no other. This gym maintains its own identity and doesn’t feel like a commercial gym such as EOS, VASA and esporta.

Source: Google

★ 5

Upon registering online for a five-day pass, I encountered initial difficulties locating the entrance to the facility. Fortunately, Jessica adeptly guided me to the front reception, where she, along with Cheryl, provided a comprehensive tour of the gymnasium. Jessica meticulously detailed the available amenities and showcased the recently installed equipment. Subsequent to my workout, I procured a post-exercise smoothie, which she generously augmented at no additional cost, owing to an overabundance of the beverage. Impressed by the affability of both Jessica and Cheryl, I elected to enroll as a member. During the application process, I conveyed my appreciation to Tristan from the Carefree location, who assured me that he would note their contributions to my account. However, upon discovering this morning that this had not been formally executed, I submit this review to formally acknowledge their exceptional service and express my desire for their deserved recognition. Thank you for your attention to this matter.

Source: Google

★ 5

Best mountainside ever! Thanks Moe!

Source: Google

★ 5

Mo at the front desk is amazing! So helpful and welcoming. The staff is all great and friendly and the gym is nice and clean / also not too crowded which i love. 10/10 recommend!

Source: Google

★ 5

awesome service and not as busy as other gyms!

Source: Google

★ 1

Source: Google

★ 1

This location does a very bad job at communicating when certain amenities are unavailable. I have been a member here for a number of years and regularly use the accelerate cycle room. today, when I came in to work out, the cycle studio looks like it is being repainted? since there’s no sign or anything I have no idea when it will be available again (if ever?) This latest incident honestly killed the vibe for my whole work out. a prior time recently the women’s showers were out. furthermore, there are rarely sufficient towels in the women’s locker room. I am particularly pissed about the cycling studio and lack of communication bc the cycling studio is the primary reason I am a member here. This is not the cheapest membership and considering the cost, one would expect marginally better availability and/or communication.

Source: Google

★ 5

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★ 5

Kieran was a great help and assisted with recommendations on protein drinks.

Source: Google

★ 5

Mo was extremely helpful and gave us a tour of a wonderful facility. There was even an outdoor area!

Source: Google

★ 5

So clean !!!

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★ 5

Even though the location is a little out of the way, it's worth it going to the location as it is a little less busy than other locations. Giving you more space and personal time to focus on your workouts.

Source: Google

★ 3

I went in to see if they might have a coffee or smoothie. They had a smoothie but the general manager S definitely didn’t want to serve me on sight….and was very condescending immediately. I let the older lady know same and probably shouldn’t have even bought the protein bar but I did need something else to help tide me over for the funeral service I was to attend down the street.

The younger person seemed to have been raised with manners so I was happy to feel that the rising generation is better equipped to meet with diversity.

Convenient downtown location.

Source: Google

★ 1

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★ 5

This place is nice it don’t got lotta people .

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★ 5

Great location

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★ 5

Great customer service! Thank you

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★ 5

The equipment is a bit older but overall it’s great. Not too many people go there so you can use all the equipment in a timely manner and the staff is super helpful and kind. I love using the steam room as well it’s super helpful for my skin. The locker rooms are very nice as well.

Source: Google

★ 5

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★ 5

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★ 1

Awful service. They did not let me cancel my membership even if I told them I had moved to California and couldn’t physically come in. They charged me multiple times and wouldn’t give me a refund. Their service is horrible.

Source: Google

★ 1

I had inquired about a visitor pass to try them out. I went with another place, but 3 months later they are still calling and texting and emailing hard! Ugh!

Source: Google

★ 5

This location is the best in the valley always clean, super friendly staff, top notch equipment. What more could you ask for!

Source: Google

★ 5

Had an amazing first time experience at mountain side! I will definitely be back everytime I come into the area.

Source: Google

★ 1

It’s expensive for LIMITED hours to go in a day . Currently out side , they open at 4:30AM yet I’ve been out here WAITING for 30min for someone to show up to open & no one has its currently 5:02 rn . PPL HAVE TO WORK EARLY IN THE MORNING & dont have any other time to go in the day . DONT COME HERE!

Source: Google

★ 2

Manager is rude and unwelcoming. My friend and I were doing the free trial and came in to use it one day and were told it was already over. How the trial works wasn’t made clear by her staff when we signed up, but that’s despite the point. It seemed as if the manager was trying to make us feel stupid for not knowing the trial was over and was simply nasty. Then had the guts to ask us if we wanted to sign up. No thanks! We ended up signing up at the Eos downtown and are loving it (This gym was nice and never too busy but had limited parking and was going to be twice what I pay at Eos. I get more at Eos and it’s cheaper, but if you want a less populated gym that’s what you’d be paying for here)

Source: Google

★ 1

Very dismissive and rude front desk manager, have not encountered this at other locations.

Source: Google

★ 4

The stadium currently known as Chase Field, formerly Bank One Ballpark (BOB) and likely to undergo further name changes in the future, has been a central hub for sports and entertainment in Phoenix for many years. This iconic venue has hosted countless memorable moments, from exhilarating baseball games to lively concerts.

As the home of the Arizona Diamondbacks, Chase Field offers a dynamic atmosphere for baseball enthusiasts, featuring modern amenities and a fan-friendly design. The stadium’s retractable roof ensures that games are comfortable regardless of the weather, making it a versatile venue for both daytime and evening events.

In addition to its role as a premier baseball destination, Chase Field has also been the site of various concerts, drawing top musical acts and offering a vibrant setting for live performances. The venue’s spacious seating, excellent sightlines, and state-of-the-art facilities contribute to a high-quality experience for attendees.

The surrounding area complements the stadium's offerings with a variety of dining and entertainment options, making it easy to turn a visit to Chase Field into a full outing. Whether you're cheering on the Diamondbacks or enjoying a concert, the stadium continues to be a cornerstone of entertainment in Phoenix, cherished for its ability to deliver memorable experiences year after year.

Source: Google

★ 2

The same ol' Gotcha! corporate gym mentality. I told them I'd be in town for a few weeks, they said month-to-month was $48.50. I said I just need one month, paid, and within a two weeks they ping me with another charge. I explained what happened and then they said it's all in the pages and pages of documents you have to sign so they feel free to screw you over.

Just be honest. Don't try to trick people to joining. I'm a volunteer and I don't get paid for what I do and so I like to think people are honest and good, but operations like this make me reconsider.

As for the gym: so-so. Gym culture is pretty bad. The staff is all young and cheap labour and largely apathetic. High turnover. The equipment is mid-range. Hoist is a nice concept but in practice has extremely limited range and so it's basically impossible to get a full stretch of the muscle on those machines.

Places are generally clean and pleasantly designed.

I'd have more of a positive feeling about these gyms if I didn't feel like corporate daddy wasn there behind you waiing to screw over their customers. It's a shame these places kicked out the small owner gyms. Better culture, more community... that's all fading now. [sigh]

Source: Google

★ 5

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★ 1

In the past few days, I've experienced a lack of respect, which is concerning. I decided to visit a new location, the downtown Chase branch. Upon entering, I was not greeted, even though I had my son with me. As I walked in search of the daycare, an employee stopped me abruptly, treating me as though I was out of place or a homeless woman , to inform me that there was no daycare available. She explained that there were only three employees and no one to watch children. I was unaware that only certain locations offer daycare services. Consequently, I now have to go out of my way to find another location. ( this was 11:30ish 7/11/24 a female employee )

Source: Google

★ 2

The gym itself is great. Not the most expansive set of equipment but they do what they can with the space. The gentlemen that work there are very friendly, helpful, and welcoming. The general manager (I believe her name is Sheila) clearly does not enjoy working here. I’ve only been a member for two weeks now, and I’ve already had multiple rude interactions with her. She’s curt, unwelcoming, and gives off an air of annoyance whenever I have approached her. The first couple times it happened, I assumed she may have just been having a rough day. Now, however, I’m noticing that this seems to be her regular demeanor.

Source: Google

★ 5

Super convenient, open spaces between equipment and efficient staff (Joe, Jackson, and Sheila! Work out 2-4 days a week using a variety of equipment and machines.

Highly recommend this faculty to whoever wants good ambiance, and safe work out environment.

Provided a couple of Precor pictures

Source: Google

★ 1

Front desk lady thinks she’s a prison warden or something. Runs the whole place like club members are her prisoners.. DONT GO HERE

Source: Google

★ 2

I use to love this location. I felt most of the others are overcrowded and it is hard to get equipment. At downtown I could always get equipment and it was less crowded but lately the parking situation has been horrendous. there are limited spaces and lately you have to wait until one opens up and people are done working out to even park. In the past they would open up parking in the back when this occurred. Today there were 4 cars waiting which was likely going to take 20-30 minutes wait just to park. I called the front desk to let them know hey there is no more parking can you open up some and was told this is all they have. Now that this is a regular occurrence and can no longer park to get to workout there is no purpose to keep a membership.

Source: Google

★ 5

I want to start by saying thank you to the staff and management for making this facility one of the best in town, I have noticed a big difference from two weeks ago, the gym is clean, plenty of towels in the man shower room, most employees are very nice and I see some changes on the way the facility is running, thank you to the general manager for making a difference on the way she is managing the facility I can really say that I am very grateful and happy to be part of this facility again thank you, great job Sheila
Keep up the good work.

Source: Google

★ 1

Unbelievable that they close at 9p on Fridays and Saturdays and worst they close at 3p on Sundays. Dtphx is a huge service working market. Closing that early on the weekend doesn't work for us. EOS just a couple of blocks away is open late on the weekends which is a far better option.

Source: Google

★ 3

Good gym but the electronic pop music that they blast over your headphones gets really obnoxious. No music would be better than blasting the most annoying possible pop songs to workout to.

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★ 1

HORRIBLE LOCATION, STAFF IS ALWAYS INCONSISTENT, THIS GYM DECIDED TO RENOVATE AND GET NEW EQUIPMENT SOON AS 4 NEW GYMS OPEN UP NEAR THE DOWNTOWN AREA , THE DBACKS SCHEDULE WILL MAKE IT HARD TO TRAIN FOR 6 MONTHS OUT THE YEAR SAVE YOUR TIME AND MONEY AMD GO ELSE WHERE NEAR BY YOU TAKE MY WORD FOR IT !!!!

Source: Google

★ 5

Great time at the family really enjoyed watching the Yankees and the Diamondbacks play. The field is beautiful the access to all the levels is easy to get to we really did enjoy every angle and every seat in the place.

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★ 4

Need to find the back entrance to the parking lot during baseball games, Otherwise a really nice gym.

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★ 5

Great staff! Always very clean, good music, and Nicholas makes the best smoothies!!

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★ 5

Best gym downtown in my opinion! Smaller but has everything you need and more. Never super busy and always clean!

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★ 5

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★ 5

WE LOVE MOUNTAINSIDE FITNESS!!!

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★ 5

I love working out at this gym! The fact that I’m working out at the Chase Field motivates me a lot, plus the people who work there they’re all really nice, specially Nicholas! The gym is clean, has pretty good machines and a great view from the cardio area facing downtown.

Source: Google

★ 5

Nice and clean feels comfortable than other gyms

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★ 5

Goood experience!

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★ 5

I joined this gym a few months ago and I am so glad that I did. The morning crew is AMAZING!! Calvin is always positive and has great energy, Roxy is always upbeat and even noticed it was my birthday which started my day off amazing! Paige is also fantastic and always greets you with a smile. I highly recommend this gym.

Source: Google

★ 5

Always the friendliest staff and clean equipment! The locker room is always nice too!

Source: Google

★ 1

My friend and I visited this location for the second time yesterday, and we were rudely greeted by the elderly woman working the front desk. I informed the woman that my friend had received a free five day guest pass after visiting the gym with me the day before. As I was explaining this to her, she continued to speak over me. She cut me off to say that if my friend wants to use her FREE pass we would need to sit down right then and there to discuss pricing to figure out how “serious” she is about joining the gym. Mind you we had just had this conversation with the kind gentleman who had previously helped us on our first visit.

I decided to have my friend use one of my guest passes to avoid further interaction with this rude employee. I really hope that she is not the manager of this location because I, myself, have worked in sales management and would never allow nor treat guests with this kind of attitude. Get it together or find a job that you enjoy.

Source: Google

★ 5

Great establishment

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★ 5

Travis was such a help today!

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★ 5

Such a nice gym with a good customer service. Especially Calvin; he’s super friendly and helpful.

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★ 5

This gym is really smooth. Is hidden in the cut where a lot of people don’t know about it so it won’t get too busy.
Tayler is really cool, she made my smoothie with good suggestions. Anytime I want a smoothie, I’m asking for her!!

Source: Google

★ 5

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★ 5

Calvin and Roxsi, morning crew period - is awesome! Glad I found this gym, and love how welcoming and helpful they are.

If your gym folks don't miss you when you're lazy, then you don't have this crew! 😁

Source: Google

★ 5

I’m not a morning person, but getting a greeting by Calvin before the sun is up always ALWAYS sets my day on the right foot! He’s made those early bird workouts start off great and his energy is infectious!

Source: Google

★ 5

Been a member of this gym for years. Best gym in the area. Oh, and I’ve been to the other gyms. Tried several out downtown before coming to mountainside. Should’ve come here first!

Source: Google

★ 5

I regularly choose this mountain side over the others because it’s convenient & all the staff are so chill & friendly! Taylor & Rocky are always so welcoming, super sweet girls! Also I love that Rocky always remembers my smoothie order

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★ 5

The gym was very clean. Such an upgrade from the other gyms in the area. Taylor was such a big help as it was my first time at this particular location. Highly recommend

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★ 5

All new equipment, incredibly clean and Taylor was incredible with her help and made a delicious protein shake to close out my lift for the day.

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★ 5

It is easily the cleanest, most well maintained Mountainside in the valley. Sheila the GM and the morning crew of Calvin and Paige are fabulous.

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★ 5

The best fitness center in Dtphx! The staff is exceptional; Rocky, Joe, Albert, and Jackson.
Located inside of the Dbacks stadium, Chase Field, it offers a unique experience. The facility is well kept up and very clean. Trainers are the best - they ask questions!!!! and personalize workouts.
Two free hours of parking in front of the fitness center or right off the light rail.
I do physical therapy at the center and they have all the equipment needed.
New staff member "Chicago Joe" is absolutely a great addition. Rocky, Joe, and Jackson make this gym awesome

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★ 4

Tiene daycare?

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★ 5

Great location, great staff, shoutout to Joe was awesome very helpful throughout my visit.

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★ 4

Just moved downtown and had this membership from Tempe Town Lake location. Calvin and Paige are the highlight of my mornings when they’re on staff! Knocked out one star though because the locker rooms need serious upgrades and the gym chose to add an outdoor area instead of update their old carpet and tiling in the regularly smelly bathroom.

Source: Google

★ 5

I work out 4-5 times a week here and love calling this place my gym! It’s a bit smaller than their other locations but it’s never too busy to feel cramped. The machines and locker room are clean and maintained. Also, the staff are welcoming and helpful.

Special shout out to Calvin! He’s always so upbeat, even super early in the morning, and resourceful if I have any questions!

Source: Google

★ 5

Love coming down here, and Calvin is our favorite part of the morning !

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★ 5

Love going to this gym! Calvin’s energy is just amazing. He welcomes us every morning with a smile and positivity. You guys are lucky to have him! Thanks Calvin!

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★ 5

I love coming to this gym. The equipment is modern and well kept. The staff are very friendly and helpful.

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★ 5

The entire staff if great, Calvin is awesome! Clean gym, not crowded in the mornings.

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★ 5

Great staff, Calvin has been very helpful

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★ 5

Calvin’s energy in the morning is contagious. Love this location!

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★ 5

This is definitely my preferred gym. It's very clean, and the staff is always friendly. Especially Calvin, he's there every morning with smile. I travel out of my way to go this gym, since I'm working from home!

Source: Google

★ 5

Love this mountainside location. Always stocked with towels and clean. Calvin does an especially great job always making me feel welcomed and consistently making sure things around the gym are stocked up and a great gym experience for people here.

Source: Google

★ 5

I came to the chase field location to vet the vibes and environment and it is by far the best location, believe it or not but it’s hard to find a gym that has staff that is quick to introduce you and give a tour. But Calvin at the chase field location didn’t hesitate ,even at 4:30am, he made sure I knew where everything was and directed me to designated the parking lot. Did I mention it was the best location?

Source: Google

★ 5

Joe is so friendly and greets us with a smile! He’s hard working and has a great positive attitude!

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★ 5

Been working out for a while here, love the atmosphere, Joe in particular is awesome!

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★ 5

I decided to review a few other comments before I wrote this one, and noticed that several people placed bad reviews on a somewhat bad billing experience they've received without allowing management their due diligence. Let me see if I can redirect the negativity here.

I was a member here last year, took a break and forgot to cancel, only to realize upon return that I'd accumulated a bill for unused gym time.
I wasn't upset I know how this is supposed to go; they're a business and need to make money, but to my astonishment they reactivated my account and only charged me for my last month and the current - the same price to sign up for a new membership, thus saving a customer.

Great points about this place:

First: This is a perfect size gym ( you don't need to be Olympic to be awesome) and has all the RIGHT equipment needed to get a decent workout in, weather power lifting, cardio, and just general maintenance of health.

Second: This location isn't over populated, allowing you to maximize your workout time, and the equipment is wiped down (seen employees wiping down during downtime). Any broken equipment is fixed ASAP (usually within a few days - only seen this happen twice).

Third: Conveniently located with (2) parking areas next to the stadium.

Unlike EOS ( which is the polar opposite of what was described above; and is completely corporate; all about nothing but the bottom line)

Mountainside cares about their customers, if you have a bad experience, please don't be petty and take it online, let them re-earn your trust and money; it's quite literally their job, and they excel at it.

Source: Google

★ 5

Chase field mountainside is the best and most welcoming gym I’ve been to! Sheila is awesome and has a wonderful staff, everyone is so nice, locker rooms and equipment are always in great shape, 11/10 would recommend

Source: Google

★ 1

I have been going to this gym for about a year now. Probably wasted a lot of money just using YMCA equipment.
Paid $55 a month for nothing.
Got a new membership at EOS spending half the price for more perks.
Very rude management and employees. No communication at all with staff.

Source: Google

★ 5

Great workout environment - no complaints at all. Calvin at the front desk is awesome and sets a nice upbeat tone

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★ 5

Great environment, always relaxed and able to get a good workout in anytime I'm there. Shout-out to Calvin for bringing a great vibe when everyone is walking up during the day

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★ 5

Been going to this gym for a few years now. Great staff, management and has everything you need for beginners or advanced lifters

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★ 5

Mountainside Fitness at Chase Field offers an exceptional gym experience that stands out as one of the best I've encountered. The deliberate and considerate approach taken by the leadership and design team is evident in every aspect of the facility. From the well-thought-out layout to the thoughtful provision of smoothie options and healthy snacks, the attention to detail is remarkable. The trainers, Jack and Johnny, bring expertise and support that significantly enhance the fitness journey. The unique setup of cardio equipment facing the outdoors at Chase and Tempe locations adds a refreshing touch to workouts, providing a motivating environment. The visual inspiration and well-maintained lockers further contribute to a positive experience. Mountainside Fitness has been instrumental in propelling me forward on my health journey, and I can't recommend it enough. While parking was occasionally a challenge, the on-site downtown parking at the Chase location was well-managed, showcasing their commitment to providing a holistic and convenient fitness experience.

Source: Google

★ 5

I’ve been a member at this location for 4+ years and the manager is a sweetheart! She’s friendly welcoming professional and always makes being a manager her priority which includes the cleanliness of the gym and tending to the members. She’s one of the main reasons I stay with Mountainside; primarily this specific location. The staff always greets you on the way in & out. I recommend Mountainside. I always promote supporting local!

Source: Google

★ 5

Best gym experience I have ever had. I really got the sense that the leadership and design team was very thoughtful in the creation of each location. Loved the trainers of Jack and Johnny, the option to grab a smoothie or other healthy snack on my way in or out and how especially at the Chase and Tempe location the cardio equipment faces the outdoors! There is also visual inspiration and encouragement, and great lockers. My experience with Mountainside has truly helped me forward in my health journey. Can’t recommend enough!! Only once (amidst many trips) to the Chase location did I not find parking. I had expected it to be harder and their parking lot onsite downtown made it genuinely great for parking (see—they’ve thought of it all!)

Source: Google

★ 5

Very clean gym and location is awesome.

Sheila the GM Is awesome

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★ 1

Mountainside fitness Is open fitness is not very considerate to someone in need. Yeah we were my car was down in the parking lot and my can would not start told them to give me some time toget car going but they wouldn’t give me any time They said we have within two hours or they were going to have a car towed and we’re trying to get it fixed and calling everybody we can and they still wouldn’t give us any more time here. so they get a non-considerate, and not very friendly to situation . I would not use this gym any more time for them being non-friendly . The gym the Mountainside fitness gym is in Phoenix Arizona will never go there again thank you

Source: Google

★ 5

Mountain said is the best gym in az by far bathrooms always smell good and great service from jay

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★ 5

I was in last week and some very nice young man, James was very nice and gave me so much good information. After his professional I have decided to join this gym.

thank you James

Source: Google

★ 1

Place super creepy, super discriminating towards my being as if I’m not a member.James is pretty unwelcoming. He excused me of being negative without saying anything to him. I simply ignored him. For his behavior. He told me if I don’t like his smoothie I can go someplace else. I continue to ignore him, and respond with head nods. They was litterly stalking me the whole time i was in bathroom. If I’m a mute, how is they able to say I’m negative. I speak with body language.

Source: Google

★ 1

Great gym cool that’s it’s inside dbacks stadium. Randall is awesome too great service! Very helpful. Update. The manager that works mornings is beyond rude. I came in about a week ago to put my account on hold. She basically called me a liar and had attitude from the second I called. Will not be going back to this location and seriously considering never coming back to mountainside.

Source: Google

★ 5

I’ve been incorporating fitness into my life for well over 15 years, over that period I have seen a number of gyms. With that said I can truly say that Mountainside Fitness Chase Field stands out among the rest providing clean high quality equipment that will accommodate all fitness levels ranging from beginner to advanced, great staff specifically Randall, Will, and Rocky and solid gym members. It’s everything you need and more to get in a good lift/gym sesh all while being located in the heart of downtown Phoenix!

Source: Google

★ 5

Great staff & always approachable! James and Randall are always helpful.

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★ 5

Randall was awesome! Love this place, great vibes.

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★ 5

I love to come to this gym. It’s always super clean and the staff is super nice! Randall is amazing and always makes the best protein shakes!

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★ 5

I’ve been going to this gym since my freshman year. The equipment and facilities are top notch.

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★ 5

Team downtown does an excellent job!

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★ 5

Best gym in the city!

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★ 5

Great gym! Plenty of equipment, staff is always friendly and welcoming.

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★ 5

Great gym, so much space and equipment, helpful friendly staff!

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★ 5

Good gym with lots of equipment!

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★ 5

Love the experience, working with a personal trainer is great and has helped me get my feet wet. Favorite feature would have to be hitting the steam room after my workouts, and being able to grab a protein shake afterwords. Everyone I’ve interacted with at this gym has been very helpful and friendly. Y’all rock 🤘

Source: Google

★ 5

CLEAN gym, well kept, quickly repaired. Clean restroom, locker room, sauna & showers. FRIENDLY, ATTENTIVE, kind and knowledgeable staff. Definitely my fav gym and location

Source: Google

★ 5

Good gym

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★ 5

Each experience I have at Mountainside Fitness is amazing and the staff here are very friendly and welcoming. Randall and Rocky specifically. Thank you Mountainside Fitness

Source: Google

★ 5

I like this Mountainside because it's right in the mix. Fun to go DT and get the vibe from a game while you're at the gym. Like the staff too, shout out to James and Randall (and to Will who I learned had moved to another MS recently). I personally think it goes a long way to get a greeting on the way in and and "thanks for coming in" on the way out. Good mix of equipment, dumbbells go up to 120 I believe. It can get pretty busy at times but I rarely find myself waiting for a machine.

Source: Google

★ 5

Been working out with mountainside for a couple years and recently moved downtown . James helped me upgrade to the premium package to take advantage of the monthly unlimited massage chairs. Thanks

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★ 5

The gym is very clean and the machines are always in excellent condition. Also I never have to wait very long for machines are a bench. I recommend!

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★ 5

Great gym and great staff!!

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★ 5

Mountainside downtown is one of my favorite locations. The staff is great and operating hours are reasonable. I highly recommend this location while living in or visiting the downtown area!

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★ 5

Close to home, really clean, and the staff are really super helpful and nice!

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★ 5

Excellent fitness center; best fitness center in downtown Phoenix: clean, quiet, and more than equipment. James and Randall are 1st rate representatives of mountainside fitness. Class act!!

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★ 5

Hardly ever crowded, clean, friendly staff

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★ 5

The gym is well maintained. The location is also a plus. The staff is very kind and helpful. Randell was very helpful getting my gym membership activated and answered all my questions.

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★ 5

Great place to work out and James is great!

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★ 5

Very nice gym with everything you could need - one worker in particular named Randall is the GOAT could’ve swore his name was Michael Jordan…. But you get the point. GREAT PLACE

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★ 4

I went in to sign up my son. I had decided to go to a gym closer to home. But Will a shift manager was really nice so now my son and I go to Mountainside fitness together.with my oldest son Erik. Three of us go together.
The reason I was going to go elsewhere was because of the walk through I received of the gym was given to me by a lady named Sheila. She walked me to the second little desk and pointed out all the areas. Told me the cardio is upstairs and the locker rooms were to my left.
We didn't step on the gym floor. That's not a way to show someone who's looking to get started.
I came back not saying anything to Will, to see if all the employees were the same and clearly there not.

Source: Google

★ 2

Location is great. Doesn’t get too crowded, but it is small. However, parking is a mess. Especially any game day. The security outside in the parking is extremely rude. They come up and yell at you asking what you are doing which I find discriminatory either my size or my race maybe both. You have to be switching parking stickers. I must agree with previous reviews: staff isn’t real nice either. If you reply to my review, don’t ask me to contact customer service unless I get a monthly discount.

Source: Google

★ 3

Pros: clean gym, nice locker rooms, doesn’t get too terribly crowded, lots of cardio equipment if that’s your thing, with nice big windows at the front and a ~slight~ view of Chase Field.

Cons (unfortunately I found a lot more): small gym with limited equipment if you’re planning to lift weights, limited parking, gym feels a little outdated specifically regarding the equipment and overall vibes of the place, very limited personal trainer options… lastly, purely based off of my experiences at other MF locations, I noticed the staff here aren’t as friendly and outgoing as the ones at other locations…

Really wanted to like this place but I made my switch to a different location after 7 months. I really appreciated the friendly staff who are there and just doing their best 🙂

Source: Google

★ 5

I’m giving a 5 stars because the rest of the crew don’t deserve a 4 but one bad apple can messes up the whole team, very clean and organized gym great people as well except this lady in the morning, I lost my credit card and the bill was due and the payment did not went though of course so this lady first ask me what’s your name?? I give my name and she said well I don’t see your name here, so I said we’ll look it up with my phone number and when she looked up she said oh your are not Jonathan ….. you are Jonathan ……. So I said well miss here is my ID and she looked at me very mean, then she very loud said oh and you are due I said well here is my credit card just update my payment and charge me my monthly fee gave my card and told me I’m not asking you for it yet!!! Bottom line if she can’t provide good costumer service she needs to go, she doesn’t seem enjoying being there

Source: Google

★ 2

The gym is pretty small, and unfortunately, the space it not utilized well. There are only 2 squat racks, and one of them hosts the only deadlifting platform in the gym. There are two large rooms for barre and spin that are almost never in use. If they added some racks into the spin room and fixed the landmine post it would do wonders for the place. I currently wouldn't recommend coming here for stregth training until they get more equipment.

Source: Google

★ 5

Sigam no insta: @viagemvailembrancafica. Phoenix/Estados Unidos - 2020 - O Chase Field é um estádio de beisebol localizado em Phoenix, Arizona, nos Estados Unidos. É a casa do time Arizona Diamondbacks da Major League Baseball. O que torna o Chase Field interessante é o seu teto retrátil, que permite que jogos sejam realizados independentemente das condições climáticas. Além disso, o estádio possui uma piscina no campo externo, onde os fãs podem assistir aos jogos de uma perspectiva única. É uma combinação única de tecnologia e entretenimento esportivo.

Source: Google

★ 5

Great service and clean facility, the staff is awesome.

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★ 5

Great Gym. Even better manager. Sheila is always so helpful! Highly recommend.

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★ 5

Awesome actually a really good gym very nice bathrooms too

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★ 5

Perfect Gym in the heart of downtown Phoenix. Plenty of equipment and never too crowded! Massage chairs a huge plus!

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★ 5

Always super clean, plenty of towels to use during one's workout as well as for showering, cardio and yoga studio upstairs, weights and spin room on first floor. GM Sheila is always available and helpful!

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★ 4

I've been a Mountainside member for several years, and I've visited several locations. The one at Chase Field fits my needs, but be warned; it's small, and doesn't have many of the features of the other locations. No classes, no childcare, etc. It's a great gym for locals downtown if you're looking to lift weights or do some cardio. But some of the equipment is old and limited.

Source: Google

★ 2

AGM could read a situation a little better. I had finished my workout (with shoes). After showering and getting dressed I walked out of the locker room with my backpack, jacket and had changed into flip flops I walked over to the rower to check if I had left my shaker bottle. The AGM was staring at me the whole way. She instructed Oscar to approach me about having flip flops on. Told them I was leaving and was just looking for my shaker bottle. Oscar was nice, but the AGM was super rude and could have had some awareness.

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★ 1

Bad location. Tiny gym, you’re blocked off from seeing the baseball field, and there’s only about 20 parking spaces in the parking lot. Next closest parking is $15.

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★ 5

I like this location it’s quite hardly ever busy and clean🔥🔥🔥

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★ 1

Can't even answer 1/1 caller?

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★ 5

Hands down best gym to get a pump!

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★ 2

Extremely rude stuff

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★ 5

This is the cleanest gym I’ve ever been too. From Alabama to Ohio to Oregon and now AZ…it’s at the top!

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★ 1

Tried to come in for a membership later in the day and wasn’t greeted by an employee other members were scanning in and staring looking like I was about to rob the place I even called and it went to the front desk and no one came up to answer so I left its too expensive for poor customer service glad I dodged that bullet it looks nice overall and wasn’t busy

Source: Google

★ 5

Wonderful location, clean equipment & locker room, free parking for Mountainside guest. Friendly staff, John greeted my at the door & made me a terrific protein shake, the security guard Dwayne is also very friendly and professional! Thanks guys!

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★ 5

Great gym. Pretty quiet despite the location. Staff is great. Facility is clean.

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★ 5

Sheila and Jon do such a good job maintaining this gym. Every time I come in, I come in with the gym equipment ready and feel very welcomed by the staff.

Source: Google

★ 5

I was very impressed with how clean the gym was. The staff was welcoming and friendly. Great place to workout!

Source: Google