Planet Fitness

Gilbert, 858 S Greenfield Rd, Gilbert, AZ 85296 | โ˜… 4.6 (610 Review)

๐Ÿ“ž +1 602-904-5060

Activity

Gym Fitness center Spa Tanning salon

About the Club

At Planet Fitness, we believe Weโ€™re All Strong On This Planetโ„ข. No two members are the same โ€“ their goals, routines, and reasons for working out are different โ€“ but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zoneยฎ. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Photos

 Planet Fitness
 Planet Fitness
 Planet Fitness
 Planet Fitness
 Planet Fitness
 Planet Fitness

Leave a Review

Reviews

Courtney Conrad

โ˜… 5

Source: Google

Kevin Church

โ˜… 5

Very clean gym and a nice staff.

Source: Google

Cathy Pedersen

โ˜… 5

Love the staff, always so helpful, red light therapy, tanning , hydro massage and when I travel , I get the same helpful staff at any location with use of all the same amenities! Thank you, Planet Fitness!

Source: Google

Bradford Smith

โ˜… 4

The gym seems to be older than the other Planet Fitness locations. One of the bathroom stalls was broken and the door could not be closed. You can see a dirt caked up in the stall. The equipment is older; no timer or counter and the weights appear to be different on the Smith machines than other places. However, the equipment is in better condition than other places.

Source: Google

alexandra m

โ˜… 5

I love this gym. Can we please get a hack squat machine!

Source: Google

Tyson Cliff

โ˜… 5

I go to PF gyms all over the country. I had a minor issues at this one with my Black card/membership. The staff member on duty resolved it with a great amount of determination. Excellent staff. Clean facility.

Source: Google

Donnie Watkins

โ˜… 5

Source: Google

Joshua Valencia

โ˜… 5

Source: Google

Tabatha Queen

โ˜… 5

The staff is helpful and friendly. I appreciate that they don't seem to judge me when I only come in for the tanning and hydro massage therapy.

Source: Google

James Harding

โ˜… 5

Source: Google

Trisha Hughes

โ˜… 5

Very clean environment, friendly staff, and never feels too busy.

Source: Google

Marcus Crenshaw

โ˜… 5

Source: Google

Julie Orrick

โ˜… 5

Source: Google

Elizabeth Contreras

โ˜… 5

Love love love this location!

Source: Google

Chance Moore

โ˜… 5

Shhh! Don't tell anyone this is the best planet fitness in the East Valley.

Source: Google

Nick Disney

โ˜… 5

Equipment is clean and everything works, the staff is incredibly friendly and the hours I want to go they're never seems to be a large crowd, which is everything I could ask for in a gym especially for this price.

Edit: changing my 5 star review due to weeks of air conditioning problems....in July. This is gross, uncomfortable, and a bit unsafe. I feel sorry for the wonderful staff who have to work in such conditions. No excuses. This should have been handled far better.

Source: Google

Aaron Todd

โ˜… 5

Source: Google

Chad Penkert

โ˜… 5

Great gym with a kind staff

Source: Google

Aye Zee

โ˜… 1

Fugn trash! Froze my account only for them to still charge me!!!! Then I had to pay for a cancellation fee on top of that smh never again!!!

Source: Google

Felix Tew

โ˜… 5

Excellent Gym!! Great equipment! Wonderful and helpful staff!! Very Clean facility!!!!

Source: Google

Danielle Bright

โ˜… 5

Great club with lots of amenities for black card members. Clean gym

Source: Google

MR. SMITH

โ˜… 5

Clean facility. Good atmosphere. Professional employees, & good equipment.

Source: Google

Jamie Leasure

โ˜… 5

Everyone who works here is super friendly and helpful. Stan is the friendliest person ever, he puts a huge smile on my face every time I walk in!

Source: Google

Henry Lizano

โ˜… 5

Source: Google

Valerie H.

โ˜… 5

The general manager, Magaly takes pride in keeping the place clean, and encourages all staff members to be friendly. She sets great example in cleaning the equipments on hands and knees at all times. A great leader indeed. As a result, the place is always clean and in good shape, and it's a clean and pleasant place to work out.

Source: Google

Harris Bartlett

โ˜… 5

Friendly staff. Clean locker rooms. And all the equipment works. Great place.

Source: Google

John Patrick

โ˜… 5

This PF is CLEAN. The staff does an amazing job making people feel welcome. Best PF location Iโ€™ve been to.

Source: Google

Zane Howie

โ˜… 5

Source: Google

Tom Lisowski

โ˜… 5

Source: Google

Wyatt Wade

โ˜… 5

Always clean, friendly employees, large variety of machines.

Source: Google

Chad C

โ˜… 5

Clean gym, friendly staff, and very chill atmosphere.

Source: Google

Debbie Lovell

โ˜… 5

Source: Google

Omar Henry

โ˜… 5

Rob was very polite and professional with handling my issue with addressing bad hygiene in the men's locker room bathroom, as far as fixing a soap dispenser and replacing a dirty old shower liner in a shower I always use. Now I am satisfied...

Source: Google

J โ€œJโ€ Lee

โ˜… 5

These guys are the best here and have a great shower too

Source: Google

Kathy Civalier

โ˜… 5

Machines are in working order and the gym is very clean

Source: Google

Robert Maggianetti

โ˜… 5

Convenient location, friendly staff, clean facility and plenty of modern equipment. Great place to workout!

Source: Google

Edward Lesaca

โ˜… 5

Great place to get a workout. The equipment is clean and well maintained. Nobody bugs you or judges you. You can go in there and do your thing. The staff is always friendly and welcoming. If your budget allows it, upgrade to the Black Card because you get to use the massage and relaxation area, you can bring a friend unlimited times, you get to go to any PF location, and you also get discounts and perks with other businesses.

Source: Google

Mary Goulian

โ˜… 5

Source: Google

Raymond Hon

โ˜… 4

I would give them a 5 star rating if not for PF taking the 24/7 clubs away, but it is what it is. With that said, it is still one of the best ran, equipped, and fairly priced national gym chains out there. Every location that I have been to nationwide has been great, I would not hesitate to recommend anyone looking to join a gym to gett fit.

Source: Google

JoAnna Crockett

โ˜… 5

Source: Google

ps4 master9000

โ˜… 5

Source: Google

Sheng Peng

โ˜… 5

Source: Google

Kirk Weisler

โ˜… 5

I like the obvious positive culture of the PF location i most frequent. It's obvious that the leadership sets the tone and that the staff have all bought into and contribute to the positive vibe/culture. I am greeted by name by each of them... Manager Stan, and team members Sebastian, Juan, Cat, Nico, Rob, Alexi, Deondra, Drew (the trainer), Nik and Angie. Their willingness to be personal and professional - really set's a tone for how I walk in and I feel contributes to my overall fitness. Physical fitness is connected to mental and emotional fitness. And as you elevate one, it impacts and elevates the others. Every gym might rightfully claim they help with the physical fitness and they do. But if the culture of the gym also helps to nurture and support the emotional and mental aspects of their guests... that, I believe, accelerates and elevates the whole persons well being. I love this team, I love Planet Fitness. :)

Kirk

Source: Google

Shannon Silva

โ˜… 5

Sebastian was fantastic today! I havenโ€™t been to this location before and am coming back after a knee replacement. I was a little nervous, but he was wonderful! He made sure I knew where the various machines/equipment were etc. The facility had great AC and was very clean. After my workout I asked if he could show me the room with the Hydrabed, relaxation things. I had never used those at my other location. He took me in to the area and explained the benefits/differences of the machines and helped me get set up! This will for sure be my gym of choice when Iโ€™m in the PHX area! Many thanks!!!

Source: Google

Brian Pitterle

โ˜… 5

The staff is welcoming, they help my teenager feel comfortable coming in here.

Source: Google

George Herold

โ˜… 5

Source: Google

Maddy b

โ˜… 5

Source: Google

Expert handyman And remodeling

โ˜… 5

Source: Google

Angie Torres

โ˜… 5

Friendly staff, brand new equipment (they recently updated all their workout machines). I rarely have any issues waiting on machines I want to work out on. Not too busy.

Source: Google

WhatAnAmazing UserName

โ˜… 1

No soap in the showers???

Source: Google

Cathy Maiorano

โ˜… 5

I feel very comfortable at the Queen Creek planet! Staff are friendly and helpful. Love the black card room!!

Source: Google

Nicholas French

โ˜… 4

Source: Google

Scott P.

โ˜… 5

Source: Google

Frances Musgrove

โ˜… 5

I do a lot of traveling and use several planet fitness locations. I am most comfortable at the Greenfield location. Stan is a great manager and you can tell he treats his employees well because they're all very friendly and helpful. You can tell they want to be there, it's not just a job. Thank you all!

Source: Google

Curt Raney

โ˜… 5

Source: Google

Barbara Bullion

โ˜… 5

Planet fitness has all the up-to-date equipment I need to get a great workout and keep myself in shape. They are also one of the cleanest gyms Iโ€™ve ever belonged to.

Source: Google

Holly Pawlikowski

โ˜… 5

Very welcoming gym. Friendly staff and very clean facilities. Love working out here! Probably the most consistent Iโ€™ve been working out in years because itโ€™s fun to workout here.

Source: Google

Robert gonzales

โ˜… 5

Source: Google

Steven Dolan

โ˜… 5

Source: Google

Kate O

โ˜… 2

I'm on a quest to try as many PF locations as I can, and I can safely say that this location is my least favorite PF location in the valley. Like, I'd go out of my way to NOT go here, which is sad because it's small and I generally prefer smaller locations (forces the layouts so make sense!). It's uncomfortably warm and no real air circulation happening. The layout is actually really weird and I actually felt pretty uncomfortable here. Way too many people (crowd meter showed 1 bar) and mirrors so these sweaty dudes just stare at you really no matter where you are. The bathrooms are pretty hidden and tucked closely to a bank of cardio machines so you KNOW they know how long you've been in there and they're questioning it! haha The rest of the machines aren't really grouped together in a way that makes sense to me. Again, I felt pretty stared at so maybe I was just preoccupied with getting out of there so I didn't take the time to think about it. All in all, it's a no from me. Also AZ Ave/202 is another no. Just no. Broken machines, duct tape, peeling seating surfaces...

Source: Google

Mike

โ˜… 5

Sebastian at the front desk is incredible! He was super helpful in getting my membership transferred over from the black card to standard , and processed a refund for me without having to reach out multiple times! Exceptional customer service all across the board! Sebastian is the reason I chose this location as my home club going forward! Thanks again for your help!

Source: Google

Kristin Balazentis

โ˜… 5

Great gym! Always clean and everyone is friendly.

Source: Google

Sonny De Castro

โ˜… 5

Great place to go workout.

Source: Google

tia nelson

โ˜… 3

This is my home gym, and closest to my house, but I go to the one at power/Ray because this location doesn't have the big fans over ANY of the cardio equipment, just the weights side. It's hot as heck outside, I don't need to sweat that much when I use the treadmill or elliptical. Power/Ray has big fans over EVERYTHING!

Lmk if you install fans over the cardio and I'll come back, because I like the layout there better. But my desire to avoid heatstroke wins.

Source: Google

Valeriy Kostritsa

โ˜… 5

Source: Google

Icela

โ˜… 5

The staff is very friendly, I LOVE the updated equipment, and I absolutely love and make use of the military veteran parking spot. Wish you had a speed bag though but not a deal breaker at all. I love this place regardless.

Source: Google

Shakira Polynice

โ˜… 5

Source: Google

karen szewczyk

โ˜… 5

Source: Google

Dillon Oergel

โ˜… 5

Planet fitness is great, but this location is CURRENTLY CLOSED FOR RENOVATIONS.

Source: Google

Jennifer Jones

โ˜… 4

Source: Google

Freddie Reyes

โ˜… 5

This place has all the machines you need to work on yr body and plus they have small 4-6 oz of free water in case you forgot yr beverage at home.

Source: Google

bryan schnee

โ˜… 5

Source: Google

Tyler

โ˜… 4

Generally a clean and nice place to go and doesn't get too busy, plenty of machines for everybody to be able to use.

Source: Google

Cassandra Crofts

โ˜… 5

Signing up with quick and easy. Staff is friendly. I have been every day for the past week with no issues or concerns. The facility is always clean and I always feel welcome.

Source: Google

J P

โ˜… 5

Always a great place to work out.

Source: Google

Savannah Lally

โ˜… 5

Blow away by the incredible customer service at this location! The entire staff, including the managers, are incredibly welcoming and helpful. The facility is very clean and the equipment is in great shape. We are visiting from out of town for my father-in-laws pancreatic cancer surgery and wish this was our home planet fitness. Overall, phenomenal experience.

Source: Google

Mike Russell

โ˜… 5

It's very clean and staff is always friendly no matter what time of day/night you go.

Source: Google

Duncan Heermans

โ˜… 5

So fun and has a great atmosphere.

Source: Google

Michele Robbins

โ˜… 4

Source: Google

Denise McLaughlin

โ˜… 5

Facilities are always spotless. Ladies Room is always clean. Staff are constantly wiping down equipment. Cheerful front desk staff always greet me when I check in and wish me a good day when I leave. Lots of equipment choices. Free training which I plan to take advantage of in the future. TVs always on and working. Reliable WIFI.

Source: Google

Paul O'Brien

โ˜… 5

Stan is the Bomb ๐Ÿ‘๐Ÿ‘

Source: Google

Sharon F

โ˜… 4

Love it. I feel comfortable when I go to Warner/Greenfield location.

Source: Google

Terry Ybay

โ˜… 5

Can't complain. Sure, PF doesn't have all the bells and whistles (i.e. sauna, steam room, Jacuzzi, swimming pool, basketball court, etc.) like some of these others gyms, but if you're looking for a nice gym with membership that's priced just right, then this gym is the place to go. Why spend hard earned cash on a fancy gym that you don't even use half of all the other "niceties" they have? Not to mention having to put up with rude meatheads and divas that prance around acting like they own the gym.
If you're just looking for a place to work out, PF has good, functional equipment, massage chairs, friendly staff, it's clean, and you even get "Perks Discounts" for quality products.

Source: Google

Buddy Buckles

โ˜… 5

Source: Google

Bert Dozark

โ˜… 5

Truly a โ€œno judgementโ€ place.
Staff greet me with a friendly smile every visit. The facility is clean and bright and the machines are clean and easy to use. I can go anytime I want want to go there. More than once if I choose to. Thereโ€™s no better place to get fit in my opinion. ( Iโ€™m 83)

Source: Google

GrizzyC N

โ˜… 5

Source: Google

L Chen

โ˜… 4

Source: Google

Brad Gaston

โ˜… 5

Source: Google

Sheri Tucker

โ˜… 5

Source: Google

justin

โ˜… 5

Source: Google

Rhonda Sigsworth

โ˜… 5

Source: Google

Shanace Rodriguez

โ˜… 5

Source: Google

Ryan Konesky

โ˜… 5

Idk who the older gentleman with the longer hair is, but his customer service is what you'd expect from a 5-star hotel. Very proactive, accommodating, and able to anticipate needs. I don't write positive reviews unless I had an outstanding experience. This guy ensures that. That's all. :)

Source: Google

ArrowheadFred

โ˜… 5

Iโ€™m a Black Card member and stopped in for a quick workout. Very nice facility. I would definitely be back again when Iโ€™m in the area.

Source: Google

Peter Hillgren

โ˜… 5

This location is the best of the best. Other locations should aim to have as good of customer service as this location

Source: Google

octavia c

โ˜… 5

Clean. Great customer service and atmosphere.

Source: Google

Paul Garcia

โ˜… 5

Source: Google

Corey Marshall

โ˜… 5

The greenfield and Warner location is my favorite. The staff are really cool and friendly. The gym is always clean. Other gym members are really friendly as well. I highly recommend this location.

Source: Google

David M

โ˜… 5

Plenty of workout options and equipment. I really like the options to stretch! The whole place is clean including the workout areas and the men's room. The staff is always pleasant and helpful! Well done.

Source: Google

Kelly Mckenzie

โ˜… 5

Source: Google

Jana Lyn Porter

โ˜… 5

Great staff, friendly environment, enjoyed my workout fully!

Source: Google

J P

โ˜… 3

Source: Google

Britney Payne

โ˜… 5

Source: Google

Karen Thomas

โ˜… 5

Great place to workout. Not intimidating at all. Love the choices of workout areas in their gym

Source: Google

Scott Yergensen

โ˜… 5

Just started going to this gym recently. Great location a couple of minutes from home. Never busy later in the evening. Easy to get on euipment. Friendly staff and clean.

My only wish is that they would add one of the giant fans above the bay of treadmills. While the gym is a comfortable temperature, a little more airflow would be nice on that side.

Overall, I highly recommend this location.

Source: Google

Ahjshd Ushshd

โ˜… 1

Gym stated will be closed Friday from 5am to Saturday 5am, meanwhile it is now a full day later Sunday at 11am and the gym is STILL CLOSED. No update whatsoever anywhere and their two points of contact are by phone which they state a basic closed message and their Facebook which they havenโ€™t updated in 3 years. We need to have more than an update then the basic โ€œcheck back later for an updateโ€ major inconvenience with no courtesy update or eta being a full day late on an estimate is insane.

Source: Google

Pam Schmeling

โ˜… 1

Gyms closed today randomly, thought you could go to any planet fitness to work out. Apparently I donโ€™t pay enough money to do that since I was denied access at Power Rd .

Source: Google

kaitlyn winstead

โ˜… 1

Absolutely disappointed I brought my 2 year old daughter with me cause Iโ€™m a single mother went to workout and she was in a stroller strapped in watching her video and they wouldnโ€™t allow me on the floor (I understand safety thing) but if you wonโ€™t allow children build a child center so is single mothers can workout

Source: Google

Deontra Jones

โ˜… 5

Source: Google

Mrs Anderson

โ˜… 5

The staff is fantastic, always friendly, kind and professional. The club is clean and there are plenty of machines that are always in working order. The total body machines and massage chairs are a bonus. I've been a member for years and would definitely recommend PF.
The only thing missing is the fun decorations you used to have up.when I walked in. It looks so blah now. Bring back the happy decor!

Source: Google

Wendy Gochanour

โ˜… 5

Super friendly staff, easy to get on equipment and clean!

Source: Google

K

โ˜… 5

This place is awesome!! Well beyond the value of what you pay monthly! The staff are super friendly, the facility is always clean, and members respect each other's space. Well done!

Source: Google

Nubia Mercado

โ˜… 5

Source: Google

Shannon Hanken

โ˜… 5

Easy, comfortable place that is friendly and clean.

Source: Google

Steve Brown

โ˜… 5

All of the equipment you need. Clean, well-maintained facility. Friendly and responsive staff.

Source: Google

Stephanie Eads

โ˜… 5

I chose Planet Fitness because it's a couple minutes from my house. So happy that I did. The gym has so much equipment and everything is really clean. I am new to working out but definitely feels like a no judgement zone. A good mix of people, all different ages and sizes. The highlight of my day.

Source: Google

Tom Feely Sr.

โ˜… 5

Source: Google

John Zullo

โ˜… 5

Source: Google

Dean Wood

โ˜… 5

Great variety and quantity of machines. Friendly personnel.

Source: Google

Mandy James

โ˜… 5

Source: Google

stacey sicz

โ˜… 5

I switched to this location the staff here is amazing. And the GM here must really be on it the gym is well maintained and the staff is great. The Chandler location is a mile from me but I avoid it now it has gone down hill ever since the GM has started she has lost all of her good staff and that gym is not maintained. But this location and the Val Vista location are great. Rhonda at the val Vista location is amazing along with the other staff there. It's unfortunate that Chandler is so bad now I joined when it first opened.

Source: Google

Desiree Guarin

โ˜… 5

Source: Google

Leo Wojo

โ˜… 5

Very nice planet fitness. Nicer than the one back in Texas.

Source: Google

Jason Furbay

โ˜… 5

Source: Google

Sherylyn Rasmussen

โ˜… 5

I tend to go later in the evening and itโ€™s never busy, which is amazing because I hate having to wait for a bench or a machine. The gym is always really clean and the staff is really welcoming and friendly.

Source: Google

Kris C.

โ˜… 5

Source: Google

Bo

โ˜… 5

Awesome planet fitness. Keep it up!

Source: Google

Mike Pfenning

โ˜… 5

One of the nicest PFs I've been to, (I've been to around 30). Cool skylights gave great lighting in a lot of the space! Well maintained and great staff!

Source: Google

Brittany Kells

โ˜… 5

I really like planet fitness- good price, its clean, not crowded and has enough equipment for a great workout. Tons of cardio machines. Staff is helpful and friendly. I also like the crowd meter on the app.

Source: Google

Chris Henderson

โ˜… 5

Love this location

Source: Google

Justin Jensen

โ˜… 5

Source: Google

Dale Baker

โ˜… 5

Source: Google

Joe Dwyer

โ˜… 5

Everything I need for a workout is there at the gym. Equipment is clean and in good working order. Staff is professional and friendly. Other members are focused on their woolrkout. I always get a good workout. Thanks!

Source: Google

Rosemary Gantz

โ˜… 5

Friendly staff and awesome facility!!

Source: Google

Michael Crawford II

โ˜… 5

Staff is cool and facilities are clean.

Source: Google

Kristi Graham

โ˜… 5

I had so many questions when I first started at Planet Fitness. The staff was so helpful and patient with me. It truly is a judgment free zone!

Source: Google

Kobo

โ˜… 5

Great employees, love them. They are very nice and open. Everyone can feel welcome there.

Source: Google

Raising Code Blog

โ˜… 4

Overall nice place 4 stars because some days the morning crew doesn't speak and lacks any quality of customer service. What a way to start your day!
If you come in the evening

Source: Google

Sharon

โ˜… 5

I started going here with a friend using his day pass. The club has a lot of equipment and it is very clean and everyone is friendly & respectful. I love that they have a free personal trainer! I also love the upbeat music and the total vibe of the place. I will be joining!

Source: Google

Greg Marsh

โ˜… 5

Always clean, always welcoming, and always friendly. Plenty of equipment to complete a variety of workouts from cardio, strength training, and recovery. You have to try this place!

Source: Google

Jill Massara

โ˜… 5

Awesome experience

Source: Google

Wanda Keitt

โ˜… 5

I can go on and on about this location. I literally drive out of my way to work out here. All the staff is amazing and the gym is ALWAYS clean. Seriously this location is ran by an great group of folks!!!

Source: Google

Valerie Lozano

โ˜… 5

Clean, friendly staff and comfortable place to work out in.

Source: Google

Brandon Follette

โ˜… 5

Clean and well-maintained, do not have to worry about machines not working when I want to workout.

Source: Google

celia clair

โ˜… 5

Source: Google

Dawn White

โ˜… 5

Source: Google

Andrew

โ˜… 5

Source: Google

William Weiss

โ˜… 4

Closed on Thanksgiving.

Source: Google

Chad Hutchins

โ˜… 5

Big fan of this gym... staff is always friendly. Gym is always clean. Never overly crowded. Best part for me is I can ride my bicycle up the canal trail (Williams Field to Warner), which runs directly behind the building... so good place to get a pre or post workout outdoor run or walk too. Has everything I need to keep in shape and healthy.
Personal trainers available as well... haven't personally used, but service is available for folks that need.

Source: Google

Jo Beth Enger

โ˜… 5

Source: Google

William Adamaitis

โ˜… 5

Source: Google

Jessica Richards

โ˜… 5

Very clean and staff is super helpful and very friendly.

Source: Google

Nina Botelli

โ˜… 5

great yes

Source: Google

John

โ˜… 5

Check in is a breeze. The locker rooms are always clean. The TV are well placed in front of the treadmills.

Source: Google

Renee Roebuck

โ˜… 5

Source: Google

marc barthel

โ˜… 5

Club is always clean and the staff is friendly.

Source: Google

Brianna Whitman

โ˜… 1

Came here just now to hopefully sign up after doing a day pass. The old lady with the frizzy dark curly hair was so rude and stood leaned against the back counter with attitude on an iPad as I had questions about how to go about doing the day pass. She was so rude I just turned around and walked out. Not worth it! Do better.

Source: Google

susan yeomans

โ˜… 5

I never thought I would feel comfortable or enjoy going to a gym. Planet Fitness changed my mind. The staff are super friendly, knowledgeable, and helpful. I'm 73 and look forward to my workouts 3x a week, and feel great afterwards. I definitely recommend Greenfield Lakes in Gilbert!

Source: Google

J

โ˜… 2

Biased towards not liking planet as a whole but theyโ€™re always nice

Source: Google

kat

โ˜… 2

I love Planet Fitness and this particular gym. I tried canceling my to have auto payments stop because I got covid in January 2022. Then after six weeks of isolation, I ended up with โ€œlong covidโ€ and was quite sick until May. I called to cancel in the midst of my misery but no, I was told I have to come into the club! I wasnโ€™t able to do this and let the payments continue to be withdrawn out of my account because I simply didnโ€™t know if I could manage getting to the facility. I then had to move across town to south Phoenix, far, far away from my โ€œhome clubโ€ because of a family emergency and havenโ€™t been in the gym since. My payments are still being taken out of my account. Thatโ€™s a lot of money in the last eight months!!! Iโ€™m planning to leave the country in October and decided to finally try canceling again. I called my home gym tonight and the guy who answered the phone could only say โ€œI canโ€™tโ€ then I asked what CAN you do? This poor guy didnโ€™t seemed trained to even answer my simplest questions which were few. *Please train your people customer service for over the phone!* I pressed him further as to what I CAN do and he said to send an email to โ€œthe clubโ€. I said Iโ€™d prefer to send it to a manager, not โ€œthe clubโ€. He said I had to provide a photo of my ID and an email stating I wanted to cancel and to send it to โ€œthe clubโ€ email address. Well, Iโ€™m not convinced. Especially after Googling how to cancel Planet Fitness and saw Iโ€™m supposed to send a certified letter to the home office!? I wish this could be simple but it hasnโ€™t been. I donโ€™t have a clue what to do and Iโ€™m NOT sending a photo of my identification to โ€œthe clubโ€ until I understand what exactly needs to happen next.

Source: Google

Mj Labut

โ˜… 5

Source: Google

Kellie Walker

โ˜… 5

Source: Google

Martina Sholiton

โ˜… 5

Clean, friendly staff and the message beds are the BEST!

Great start to a 3am schedule

Source: Google

Natasha Thompson

โ˜… 5

Source: Google

Monique

โ˜… 5

Love the hydromassage bed after my workout. Its definately a plus to have with the blackcard membership

Source: Google

Josh Vasquez

โ˜… 5

Great staff and always clean. Tanning beds are nice.There are stand up and lay down beds for tanning. Max 9 mins for tanning. If you need a base tan or just a little color. I use it as a HACK to trick my mind. I just dress for the gym and ONLY go to tan. I end up working out just a little and some days that grows to longer workouts.

Source: Google

Tom Ritch

โ˜… 5

Lots of high quality, clean new strength and cardio equipment plus hydro-massage beds.

Source: Google

Georgia

โ˜… 5

Outstanding staff and service. I had issues canceling my MN membership as I recently moved to Az. The lead was so helpful, keeping contact, and calling to check on the status. She was able to cancel my membership while the MN planet fitness told me there were no other options. Thank you so much!

Source: Google

April Renee Smith

โ˜… 5

Source: Google

morgan

โ˜… 5

Source: Google

Karen Tornese

โ˜… 5

Source: Google

Lucy Saiz

โ˜… 5

Source: Google

Purple Potato

โ˜… 5

Source: Google

Dallin Willden

โ˜… 5

Great gym, not too busy and well-maintained!

Source: Google

JAMIE FRENCH

โ˜… 5

Source: Google

Victoria Ballinger

โ˜… 5

I just love that I can go to a gym put my headphones in and not have to be worried about what other people think of me. I am a bigger girl, and am working on my health journey, and itโ€™s nice to be at a no judgement place! Friendly staff, helpful staff, and over all a good environment to be at. This is definitely the longest I have ever kept a gym member ship for, and that makes me happy

Source: Google

Edward Lesaca

โ˜… 5

Cost effective, clean, well maintained, friendly, comfortable environment are words that just begin to describe why Planet Fitness is awesome. I can go in there and do my thing, without having to worry about being sold something, or compete with people who lives their entire lives at the gym.

Source: Google

Christopher Araujo

โ˜… 5

Source: Google

Ashley Farren

โ˜… 1

My work out experience was overall great! But I got a very uncomfortable vibe from one of the workers Teniel, he seems completely two faced and gives off a very creepy and disturbing facade. I truly donโ€™t appreciate being being checked out while Iโ€™m trying to work out and better myself, he really need to get his wandering eye checked out. Itโ€™s sad to say that such a well established gym like Planet Fitness hired an individual such as him.

Source: Google

Srikar Potharaju

โ˜… 5

Source: Google

Andrew Medellin

โ˜… 4

Source: Google

playthecardz

โ˜… 5

A nice clean gym.

Source: Google

Felicia James

โ˜… 5

Source: Google

Terry Ybay

โ˜… 5

I've been going to this location for about 3 years now. Although there's been a turnover in staffing, I still get the same high quality customer/member service and they have maintained high standards of neatness and cleanliness. Nice, spacious parking as well.

Source: Google

Sharon Smithes

โ˜… 5

Source: Google

Myles Tytula

โ˜… 5

Source: Google

Barbara Townsend

โ˜… 5

Source: Google

Steven P. Mittelstadt

โ˜… 5

Source: Google

J M

โ˜… 5

Source: Google

Erica Parsons

โ˜… 5

Source: Google

Lawrence Rinaldo

โ˜… 5

Now that they FINALLY OPENED they are great freindly staff all new equipment

Source: Google

Julia Bowman

โ˜… 5

Source: Google

Mark Levin

โ˜… 4

Great pool

Source: Google

Joshua Buchanan

โ˜… 3

Awesome gym, very friendly staff and always clean. After lifting for a few years changing it up and trying crossfit. Called to cancel over the phone and they started it. Then got a call back from them saying actually they couldn't cancel and that they had to make me come in to try and settle balances, which I had none since everything was auto withdrawn from account. Great gym while your there but they play the car sales game trying to make sure you don't leave and make it a very difficult process to cancel.

Source: Google

Abby Firek

โ˜… 5

Source: Google

Shawn Kinney

โ˜… 5

Source: Google

Natedogmetal

โ˜… 5

Love this facility, Sheri is always a pleasure to see in the morning! This site is always clean and never really busy early in the morning!

Source: Google

Jim Dale

โ˜… 1

I will remove this review and put it on the location opening on March 18. I cannot believe that I got a flyer about this place and the phone number doesnโ€™t work and the hours Monday through Friday 10 AM to 7 PM and Saturday and Sunday 9 AM to 3 PM are utterly ridiculous. I would never join a gym that has limited hours such as this. Also the company should inform their staff of any advertising that goes out at the nearest location which is up the street on Greenfield as they have no clue as to whatโ€™s going on with this. So I received this brochure and has not done anything for me except disappoint me at the lack of what is offered on this.

Source: Google

Lilly Gutierrez

โ˜… 5

This is my home gym iv been a member since they open early 2017/2018 I forgot. I have my moments where I go often and sometimes stop. Since I am headed back again I decided to write on it. The one is very new very clean and big. The workers are so awesome especially a guy name Anderson or Henderson he has been there just as long and works hard and greats my brother and I with his girlfriend when we use to go. Iโ€™m very excited to go back

Source: Google

andy chaffin

โ˜… 5

Source: Google