★ 5

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★ 5

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★ 5

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★ 5

Awesome environment, staff and members are so..... friendly.

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★ 5

Love your competitive volleyball program for kids!

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★ 5

All the staff members are helpful and friendly, our son loves doing sports there, and we’ve met lifelong friends at the Y!

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★ 5

The staff is very helpful and I appreciate their help with joining.

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★ 5

Great location with a nice pool, and Sue at the front desk was so friendly and informative!

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★ 5

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★ 5

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★ 5

So grateful!

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★ 5

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★ 5

Ross Farnsworth East Valley YMCA has been awesome! Their staff is friendly and knowledgeable and their programs have been great.

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★ 5

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★ 4

Front desk is m mostly helpful people

Nice facility

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★ 5

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★ 5

Very welcoming and knowledgeable instructors. Class participants are very warm and encouraging.

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★ 5

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★ 3

My son likes the YMCA the staff is very friendly I am not happy with the pricing I was charged $370 on march 25th for my son to start and then another $370 on the April 1st when I called I was informed they would have Heidi reach out to me she never did I emailed her she never responded once I came to pick my son up about 3days later I asked are you Heidi to a woman she said yes I said I emailed you and called trying to get an understanding why I was charged 370 again and my son just started she went to her email like she didn’t know I emailed her or if I was trying to reach her then said well we don’t pro rate anything which was very upsetting because if you would have said that when I spoke to you on the phone prior to getting him enrolled I would have waited for him to start it’s just very upsetting I don’t plan to keep my son there after May it’s way too expensive especially being a Mesa resident and for 1 child I feel very much so scammed out of my money to pay $740 and my son has only went there for a few days is insane

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★ 5

This YMCA has been a blessing to our family. My daughter has really enjoyed playing on the high school volleyball teams. We would definitely recommend this location.

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★ 5

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★ 4

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★ 5

Katrina Blouin

Associate's are very helpful and friendly. The gym is very clean and there are many different types of exercise equipment to fit everyone's fitness abilities. There are also many exercise classes to attend for all types of people.

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★ 5

I love playing volleyball here!

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★ 5

I like the environment, the quality of people who work out there, the lack of loud music and videos, that the equipment is in good repair. It's not overcrowded and you can get on the machines. I really enjoy working out at the Y.

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★ 5

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★ 5

The Older Adult Circuit class is awesome! You work every muscle group and get plenty of interaction with other seniors. If you’re having trouble getting motivated, come join us!

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★ 5

Missing out all these years! I have 2 kids and this was everything we've been missing all these years for our family! Great gym, fitness classes, pool to cool off in summer, parent night out, endless classes for kids, childcare, youth sports, awesome staff and more at such a great price! Everything you need to support your family's happiness and fitness! 😊👍

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★ 5

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★ 1

Haven't been a fan of this place since I was sat down by the director Heidi and lectured that my daughter talks about God too much and it is offending one of the Atheist parents - who hates Christians and is also a volleyball coach there at the YMCA. Does the "C" in YMCA still stand for Christian? No, I don't think so.

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★ 1

The management of this YMCA sent staff members to our complex promising water aerobics instruction in our pool, saying it would not cost residents if we joined using Silver Sneakers. Then weeks later they notified our complex that they would need to pay for two lifeguards ($100. per class) plus $50. per class for the instructor.
Obviously leaders and staff are not communicating. I am very disappointed in this Y and its deception. I have withdrawn my membership.

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★ 5

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★ 5

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★ 5

We really enjoyed visiting the East Valley YMCA today! It looks like an excellent clean updated facility. My daughter played on the volleyball team here for her first game with the team and the parents turn out was awesome! Please allow me this opportunity to brag some pictures of my daughter, number one Jersey

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★ 5

I actually didn't visit it I was right by it for a special event Saturday for 🧠 injuries and etc. It looked like a beautiful place though, are you the owner?

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The YMCA is great for place for families of the East Valley. I grew up playing youth sports at the YMCA in Illinois and excited that my kids have the opportunity to do the same here in Arizona.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very welcoming atmosphere and all the staff are friendly and helpful.

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★ 1

Gym is ok. DO not recommend the sports program. There are others that are similar priced or lower that actually hold to their values and allow an uplifting fun environment for kids. Save your money and time and invest elsewhere.

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★ 5

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★ 5

Friendly staff, nice and clean facility with pool, and beautiful location. Just note, it's closed on Sundays. Two EV charging stations available.

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★ 4

Everything is great, except for how dirty the basketball courts are. Just a simple, clean wet mop broom will solve the problem once a day.

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★ 5

They work amazing with my son and he has the best time there. They also offer the sports that my son is interested in as well as swim lessons which is an added bonus! I would definitely recommend this YMCA for sure.

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★ 5

Great gym especially for families.

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★ 5

Love this YMCA! The employees are so kind and I love the childcare option. My kids always love going to hang out with Sammy and Elody.

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★ 4

Clean facility, friendly staff, hours are not great.

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★ 5

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★ 5

The atmosphere at the YMCA is a great place for kids to connect. My daughter is on her fourth season of basketball and all of the coaches have been great at building a team experience for her. I will continue to enroll her in sports here.

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★ 1

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★ 5

Our family loves this YMCA! We have been participating in the after school program and summer camps for 6 years now.The directors of all the programs are amazing and treat us like family. I highly recommend this location!

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★ 1

I'm getting absolutely frustrated with this gym. I have a membership where I can go to any Y in the valley and this particular gym is always changing something Causing it to be inconvenient for others. Zumba is at 0800 on Tuesdays and Thursdays and they have changed the kids hours two to three times this year alone. What is the point of having a gym gym membership here if we can't go because they don't provide daycare during hours customers need? They don't communicate these changes until you get there which leaves you w no plan ahead for the change.smh gas is too expensive to be driving and told you no longer have someone to watch your kid while you workout. The only reason I attend this location is for Mari. Otherwise it's trash and so is the customer service

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★ 1

Saw a daycare staff being rude to a disabled child while dropping off ours… don’t sign up if you plan on using daycare.

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★ 3

H bc

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★ 5

I love this place because it's well managed, maintained, and the activities! Plus they have great military rates for the retired military family! Boom 💥 this is a great place for a peaceful swim too!!!

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★ 5

Ross Farnsworth is a great location. Friendly staff, clean facilities, and with what you get, reasonable prices. Highly recommend it!

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★ 5

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★ 4

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★ 5

We have had an awesome experience at this YMCA, the facility is clean and the staff is friendly and helpful, our kids enjoy going to the childcare and we have loved the preschool age classes and swimming lessons they offer. Would definitely recommend!

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★ 1

The service are terrible

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★ 5

I am from out of state and my membership was not ringing up. The gal at the front desk was awesome and found me in the system and explained what may have happened in a way that I am able to go to my other YMCA and get it fixed - meanwhile allowing me to attend. Great customer service that was greatly appreciated.

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★ 3

We came for the free safety swim lessons they offered. I found the parent tot class to be really fun for my 15 month old and informative for me - Kylee is really knowledgeable and friendly. The desk staff are hit or miss- Roberta is awesome! Pretty expensive joining and membership, so I decided not to join after our free lessons were up. Minus another star for their website frequently being down.

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★ 1

Thanks to all of you who posted reviews. What's going on at this facility????? I'm in town visiting and wanted to go to a local Y. I looked at thier hours and the reviews and thought, "Really, are you kidding"? I want a response from the owner. Why have you not responded to the posted complaints???? Do you not care???? Not responding makes you look even worse.

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★ 1

I signed my family up here for $50 initiation fee plus $85/month. Within one week I realized this facility would not meet my needs. The free weight area is very small and lacks several pieces of equipment that are very customary to most gyms. In addition, the equipment they do have, including dumbbells, there is only one of. Which means if someone is using a pair of dumbbells or bench press, you have to wait. Not a huge deal by itself, but frustrating when considering the limited equipment. Also, a few of the dumbbells have gripping that is loose so it's uncomfortable to grip, and a couple sets of dumbbells are have considerably different handles, just another weird thing that makes it feel like a low quality setup. Lastly, when I asked to cancel after only one week, not asking for a refund of the $135 I already paid, but simply asking not to be charged another $85 the following month since I was only one week in, I was told I had to discuss my request with the manager, who apparently only works 10-5, which is when I'm already at work. After calls and voicemails over a two day period, I finally hear back via email and am told I need to fill out a form they have at the facility... also would have been nice to had been told when I asked on site. Ultimately, this manager decided to waive that 30 day clause for me, but the entire process and communication was just very cold and not at all what I would expect from an organization like the YMCA. I still believe I. The organization, but definitely would not recommend anyone support this particular location until the management is changed, process is updated, and better customer service techniques are included in their training materials and expectations of employees.

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★ 1

The night staff is rude, the kids club was closed early, we had to wait for someone to come back. The front desk guy ignored me for the longest time hoping I would leave I’m guessing. The teen room was stinky and had nothing for the teens to really do. It was just mostly a semi empty room. The workout area upstairs has no flow and is over crowded with big equipment but even then seems to be lacking some essential things. The kids care didn’t have any real activities other than occasional crafts. Over all I would not recommend getting a membership here. It is not kept or cleaned well. And pretty much sucks witch is a huge disappointment because it’s such a nice and big building. The website pictures are very misleading.

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★ 3

Not a lot of classes, pool hours aren't great, and not open year around. Staff is rarely available for fitness training info, and many are just not very friendly.

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★ 5

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★ 5

Love this gym. The staff is awesome and really get to know you. Courtney and Jack are awesome there and make me wanna come daily. I have had some issues in the past with upper management but have stayed because these 2 make me feel like a million bucks. Try this place out you won’t be disappointed!

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★ 1

Ross Farnsworth is a great facility if you are single, elderly or can work around their crazy hours. I tried using their childwatch facility but the kids that worked for them have no experience with children. They want to sit on chairs and engage their coworkers not the children. The cardio area half the machines are out of service. The weight area is unattended so people abuse the equipment due to lack of instruction on use. One young man there is incredible, his name is Steve. He is the best person in that facility. He will be the only person we miss. I truly hope he goes far in life. Avoid this facility at all cost. There are too many options here to settle for meridiocracy.

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★ 3

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★ 3

Wish the basketball court had more space to sit and enjoy the game

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★ 4

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★ 5

They have a great swim lesson program over there and the instructors are friendly and helpful.

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★ 5

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★ 3

Nothing wrong with the gym except it only has one benchpress bench and is much too hot. It is at least 5 degrees hotter than the other ymca's in the valley. It isn't just the second floor either. Not sure if their thermostat doesn't work, someone in management is too cheap, or the front doors let in too much hot air.

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★ 2

Nice clean facility; however the pool hours are awful! Group fitness Classes' hours aren't much better. Nothing offered during the day in summer really unless you have little ones.

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★ 5

Work out, play, swim, and great staff

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★ 5

Clean family friendly workout environment

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★ 3

It's a gym with equipment. Front desk is super nice and helpful, but it's still a gym that is expensive.

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★ 5

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★ 5

I visit this Y when I visit Mesa. Good workouts and wonderful layout. Mn visitor.

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★ 4

Nice gym and friendly staff.

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★ 5

Friendly staff plenty of equipment

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★ 5

Nice clean facility

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★ 5

If you are a MPS employee you can get a discount! And it is an awesome gym for people that don't like gyms.

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★ 5

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★ 1

This club is a rip off they took $85 from us after we had signed up and wanted to cancel the next day because when we got home found out the kids club did not fit our needs.

One of there employees even claimed to be the manager and later we found out he was not but gave us a refund slip.

A couple days later we get contacted from the membership manager Angela with a huge email with legal jargon stating she won't honor what her employees signed. Obviously some operations issues that need to be addressed. WATCH OUT!!!

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★ 5

I've been going there for like 5 years and I love it! Very clean and friendly staff! Lots of equipment! Worth the cost!

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★ 5

Clean and affordable community gym!

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★ 3

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★ 5

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★ 1

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★ 2

Awesome gym with great staff!!! Just to many people sometimes can't use any machines

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★ 5

Friendly staff amazing facility

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★ 4

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★ 1

Group classes are poorly scheduled and frequently interrupted by the following class.
The place is dirty and front desk help often rude and unfriendly.

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★ 5

Everything.

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★ 2

I joined so that my children could get swim lessons ($160 for 8 semi-private lessons for 2 kids) and access to the pool ($70 monthly membership fee). For the second year in a row, I have had difficulty getting a competent instructor. I was billed for the lessons in April. Times have been scheduled and the instructor doesn't show up. The first two lessons in May were no shows by the instructor. I have attempted to speak with management regarding the issue. The Director of Aquatics, Lee Miller, did not return my phone calls. I had to go to the facility to speak with him (June 1). Once I explained the issue, he told me he would get approval from his supervisor and that a credit would be applied to my credit card. By the end of July, still no refund. I called on July 28, August 6 and August 10 and got voicemail. No one has returned my calls. Customer services is horrific.

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★ 5

I love it!

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★ 2

Nice people and nice gym, but I've gone twice on Sundays within posted hours and it was closed. You also can't use the pool on Sunday because it's closed. Pretty frustrating experience if you want to use the facility on the weekend.

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★ 5

Has everything you need. If you know what you're doing and don't want to be overwhelmed with a lot of other people or crowds, this place has what you need; machine weights, free weights, cardio machines, heated outdoor pool, clean locker rooms, showers…… what more can you ask for

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★ 2

March 31,2014..men's bathroom not maintained.

Today February 28th, 2014 they did not open on time as they only have one person open and if that one person is late oh well. 1st gym that I've seen that can't organize themselves enough to open on time.

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★ 2

Mostly a waste of time! Even though I'm only paying $13/mo with my Medicare plan I've seen better places advertised for just $10/mo. I started going there to lose weight but there doesn't seem to be any way to do that. I got a tour of the place initially but since then I've just been on my own and not sure what to do. I tried going through all the workout machines and I can do more reps now than when I started but it just makes me hungry so I've actually gained weight since I started going there! It has what looks like new, modern equipment but the pool seems to be closed most of the time when I'd like to use it like in the afternoons. The hot tub has always been broken and I've never seen a time when the rock climbing wall was ever open. On the plus side it's neat and clean and not too crowded but that might be because there really isn't much there to do that's of any value. I stopped going because it's a ways to drive and mostly a waste of time.

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