★ 1

Angel at the front desk is rude and unprofessional.

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★ 2

Place is perpetually dirty ie the pool area, bathroom, showers, hot tub, sauna! Not all facilities fault however! People here never pick up after themselves wear shoes, jeans and underwear in aquatic facilities, street shoes in sauna!!! Some don’t shower prior to taking the plunge, Yuk!

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★ 3

Love thos gym but I've noticed how dirty and gross its looking. The vents by the leg machines are very fuzzy with dust. The ladies bathroom is the same way. They used to clean the machines but by the looks of them they don't. I think they need to upgrade a few newer machines. And add a redlight therapy machine too!

Source: Google

★ 2

There’s a Big issue with cleanliness here everything smells bad everything looks dirty. Spray bottles do not work for cleaning equipment. Santana looks like it has never been cleaned and restrooms are in bad condition hygienically it is not ideal. I just started my membership and this is the only one in my area, very disappointed, highly disappointed.

Source: Google

★ 1

I honestly HATE this gym. If I wasn’t under contract I would leave. There are 2 positive exceptions like the AWESOME yoga instructor (love her flow-it’s similar to Pilates) and one friendly gentleman at the front desk I haven’t seen a while.
Lately, I feel like it’s a new person whenever I go and I go almost every day.-IDK if it’s a high employee turnover?
This gym is FILTHY and unkept. (For example, saw the same crusty blueberry for like 3 days straight in women’s locker room sink)
The equipment is sketchy and most of the time the front desk is UNHELPFUL. Money mongering and unaccountable gym. Part of the contract in the beginning that you sign, if you read it, states they are not liable for injuries whether or not it IS their fault.-For example the faulty equipment that ACTUALLY caused me a trip to the HOSPITAL- Careful with the power racks DO NOT trust the clicking. Make sure it clicks TWICE and press on it to triple check. -
ADDITIONALLY billing help is IMPOSSIBLE. I’ve been referred to corporate that refers me to my “home gym” that’s already unhelpful.
I get that it’s a cheap gym and you get what you pay for. But this is the worst gym I’ve ever been too and it’s unfortunate I’m bound by contract. I will be switching ASAP. I’ve been a consistent gym go-er for at least 15 years now and RARELY leave reviews, especially negative ones, but I really hate this gym. I’ve used anytime fitness, legends, crunch, chuze, and other 24 hour locations. THIS IS THE WORST GYM I’VE EVER BEEN TO!
DO NOT TIE YOURSELF TO THIS ORGANIZATION- RUN! lol

-IN RESPONSE the replied comment. I have reached out to no resolve, or reply for that matter. Got me acting like a Karen 💀

Source: Google

★ 5

I love 24hr fitness! It has always been my gym over the years, this location is pretty decent and the staff is great! I love attending the U-Jam class by Karley, she’s always so upbeat and motivational! The only thing I’m looking the most forward to is for the massage chairs to come in, that’s going to be a huge help!

Source: Google

★ 1

If I could give 0 stars I would. This place is dirty all around restroom, sauna, steam room, equipment. I’ve seen the lady that cleans the restrooms sitting down on the benches In the ladies room on her phone. Smh get it together hire more people to help keep the gym clean.

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★ 3

I think they need to focus on keeping the gym clean. Majority of the time the bathrooms are dirty, there’s no paper towels in the dispensers on the floor, machines are broken and dirty. I asked the front desk to replace a paper towel machine and they said yes right away. I was in the gym for an hour and it wasn’t replaced.

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★ 5

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★ 5

Angel, Daniel, Eden Josh and Bella so far have been extremely professional and so helpful at the front desk. Susan aka miss Susie and Mr. Doug are always doing a great job keeping everything clean and tidy which we really appreciate 🙏 Thank you all for loving what you do and keeping this establishment running 🫶

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★ 5

I called the Apple Valley location to get some support with my account. Josue was extremely supportive and very patient with all the questions I asked. He did not try to rush me off the phone his customer service was exceptional. This is why I really like coming to this location aside from the gym being clean and really well equipped the staff is great. Thank you !

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★ 1

Didn’t go to the gym for about a year and they just keep charging me.

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★ 5

New manager Eli is the best ! 😎

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★ 3

The gym is really good, but there are a few staff that are very rude and are very cocky. The main white male staff member named josh sees me and my family come very often, we have been coming for just over a year. Just a few months ago he was telling me and my fiancé that we can not come in because the name was wrong on my account, after legally changing it. Then i come in to sign the release form to come in for the night for free and he said that he will not let me in again after that night. NO explanation, just rude. Him and the new male night shift staff were talking and giving dirty looks. The gym is normally a place I can go and feel comfortable but now I feel judged and criticized because of a payment issue. I have current resolved the payment issue and I am still getting dirty looks from both staff members. I have tried contacting the manager and corporate to try and resolve the animosity but I get put on hold for over an hour and the call disconnects.

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★ 4

I love the aqua zumba class. Francine is so enthusiastic and keeps us all focused on our work out. She really is amazing and makes the class such fun. Also like the feeling of camaraderie with all the class members. Wish the pool was cleaner.

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★ 5

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★ 1

Extremely overcrowded, good luck if you are trying to be consistent. Too many people hogging machines.

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★ 1

Rude staffs.

One of the workers made me cry :' (

Not an autistic-friendly place :' (

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★ 5

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★ 4

I’ve been a member forever, which makes it sad to see that their response time for fixing equipment and or pool, jacuzzi and steamroom has not improved over the years. Today I called the front desk and was shocked how unfriendly and abrupt the lady was. Maybe she was mad working a holiday?

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★ 1

Men locker and sauna room are so dirty look like no one ever clean it.

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★ 5

Jocelyn very friendly and helpful

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★ 5

Such a great environment to workout in and absolutely love the workers!!! Especially joceyln , she always has a smile on her face :)

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★ 5

Wishes was AMAZING! She is very thorough and explains the workouts in a way that makes sense for people who don’t work out often. She is also a nutritionist, so my husband and I will be taking advantage of her expertise. If you’re looking for a personal trainer, I highly recommend Wishes!!

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★ 5

Jocelyn the best team member of 24h! Lovely, professional, approachable and always helpful!

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★ 5

Jocelyn is very friendly and helpful she makes me want to come in every day

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★ 5

Jocelyn is the best. Best 24 hour around.

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★ 3

I think 3 stars are generous. The women’s locker rooms are generally dirty and the showers I don’t think ever really get cleaned.
I only go for the pool which is now closed due to a lack of maintenance. So we will see if I revise this to a 1 star.

Source: Google

★ 4

Overall, 24 Hour Fitness is a good gym. I had been a member here for a number of years. I do like the fact they the pool and hot tub and steam room and sauna. Nice additions for a gym. Good selection of machines. I know I had an issue with a not properly functioning machine. I told a staff member which machine. Came in the next few times and no fix to the machine. Made me feel like the staff wasn't listening. Wish there were more cleaning stations to encourage people to wipe down machines. Not many, and a lot of times, they were empty. Wish I saw team members walking around more often checking or cleaning. Other gyms I have seen are much better at this and cleaning stations.

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★ 5

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★ 5

Was a great time exercising amongst others serious about fitness.

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★ 5

Brianna was an excellent help and was able to get my partner the best deal … I appreciate her!

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★ 5

Brianna, demomstrated excellent customer service. She listened to what my health needs were and provided a helpful in solution. I would recommemd getting a membership at the Apple Valley location.
Their equipment is up to date and the facility is very clean.

Source: Google

★ 3

The 24h shirtless policy must not apply at this gym. Also why does it take so long to replace broken padding on the equipment. It’s been months and I still see the same machines have the padding damaged.

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★ 5

Breanna was very polite and professional.

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★ 5

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★ 1

I was going to call the health department but I thought I would talk to your company first I am a disabled member I can only use the pool area I was there the other day I went into the steam room it disgustingly smelled of mold I looked at the tiles and some of them have gross black mold then when I went to the women's locker room to shower the disabled persons shower wasn't working no water would come out and I started getting very sick from the mold I was breathing in from the steam room so I had to choose one of the smaller showers and it was physically very difficult for me to use and all the shower walls have some amount of black mold in them I was completely beyond disgusted by the whole mold condition in the pool area I pay money to go there and relax my mussels and help with stress but unfortunately I wasn't able to do that I truly feel that the 24hr company could remodel the pool area to make it cleaner and peaceful for it's paying members your company needs to put in newer showers like a insert instead of the rotted mold infested outdated tile showers and in the steam room because I'm sure I'm not the only customer that feels this way so for the health and safety of the members please consider doing a much needed remodel thank you

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★ 5

Beautiful

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★ 4

I wish there were more cleaning stations.

I've enjoyed everything else about the gym. There is a lot to do here, and all kinds of people working out to be healthier.

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★ 5

Brianna at the front desk is amazing and helped me get set up as a new member! Highly recommend!

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★ 1

Automatic renewal my membership without my permission. The store can not refound. I have to call my bank to replace my credit card and stop that transaction. very bad experience.

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★ 1

Uhh GROSS. I travel all over the country using 24 wherever I can. Every time I come back home to Apple valley location i always feel so embarrassed. Majority of 24 hrs are very clean and equipment is well maintained. Now there’s more equipment with an out of service sign, broken or missing cycle pedals, paper towel never replenished to wipe off equipment. Recumbent bike seats, the foam is a joke, women’s restroom is nasty like it hasn’t been cleaned in days, out of service stalls, dirty floors, hair everywhere. Where is our money going? Certainly not to the upkeep of our facility. Take some pride people. MANAGEMENT. GET. IT. TOGETHER. Get OFF your sorry butts and start making improvements! Or corporate get someone in charge who will!

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★ 5

Gretchen is a absolutely a amazing trainer.

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★ 4

I come in late at night with my sister and we usually have a good experience but recently some creepy guy came up to us and wouldn’t leave us alone. He made us very uncomfortable but luckily the guy at the front desk saw what was going on and kicked him out. I don’t know the front desk guys name but I want to thank him for keeping us safe!

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★ 5

Just getting back into working out. Joey at the front desk was very kind and welcoming. I really felt comfortable as soon as I walked in which kept me motivated. Look forward to continuing my weight loss journey

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★ 5

Sunny helped me sign up today and she was literally sunny. She was very enthusiastic and passionate about her job. She answered all my questions with assurance. Make her CEO at this point.

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★ 5

Sunny was amazing she made the sign up process fast and easy. Highly recommended great facility

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★ 1

I work out at this gym and I’m considering going somewhere else because it’s extremely dirty! I never see anyone cleaning… I will be calling corporate tomorrow and I will voice my opinion to the manager as well, hopefully it improves!!!! It sucks tho because I paid for my membership is full.. I wonder if I can get a refund?????

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★ 5

Sunny H was awesome, I had the best experience at 24 Fitness and she helped figure out how to log in. Definitely will come back. ✋🙂‍↕️

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★ 5

Sunny H was very helpful and provided us with wonderful information about the company

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★ 4

Staff is super nice. ONLY reason not giving 5 stars is because it's always packed and full. Only when I go at really late at night or at 3am is when everything is mostly available. We need a new 24hr fitness up here 🙏

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★ 5

Sunny, help me out with my membership she got me all set up. Thank you Sonny. Appreciate you. You’re awesome.

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★ 5

Sunny was very amazing and very helpful

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★ 5

Sunny at 24 Hour Fitness Apple valley was incredibly helpful and so nice! She went out of her way to make sure I had everything I needed and made the whole experience welcoming and easy. You can tell she truly cares — such a pleasure to interact with! She needs a raise

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★ 5

Sunny was amazing with helping me get my membership!

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★ 5

Best gym in the high desert

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★ 5

Sunny helped me out and gave me the best deal on my 24 hour fitness membership. And she is awesome

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★ 5

Joshua D very caring and respectful

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★ 5

Great experience Josh D makes it such a welcoming environment every time.

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★ 5

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★ 5

Joshua D is always friendly and welcoming

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★ 5

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★ 5

Joshua D. Is awesome, really nice and friendly. We love 24! Been a member for over 20 years and now my kids go. Wouldn’t go anywhere else.

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★ 5

Joshua D is always there to provide our at the door service check in with maximum efficiency. He's an excellent worker

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★ 4

Pretty good gym for pricing, employees like Joshua D. behind the counter are chill too

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★ 5

Joshua D always there to help

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★ 5

Good Service Josh D

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★ 5

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★ 5

Joshua D great service always greats us on my way in and way great personality

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★ 5

Beautiful amazing by josh D

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★ 5

Been going here for 2 years, this is the best gym in the high desert. The equipment is top notch, people are friendly, and the staff provide quality service, especially my boy Joshua D. Cannot recommend 24 hour fitness enough.

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★ 5

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★ 5

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★ 5

Joshua did a fantastic job!

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★ 5

Staff is friendly and approachable.

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★ 5

amazing service!!!

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★ 5

Yulia is the best yoga instructor I’ve ever had ♥️

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★ 5

Josh F, is a hard worker appreciate his patience with service and helping with membership options and being very informative on updates with the gym!

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★ 5

Josh F is always very helpful and friendly!

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★ 5

Came in Josh D and Josh F are so great! They do a great job

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★ 5

Joshua is a very helpful employee always friendly and welcoming !

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★ 5

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★ 5

The guy at the front was very helpful!

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★ 5

guy upfront was helpful

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★ 5

Great gym and great staff. I love all the new equipment!!

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★ 5

The Staff is super friendly and is always willing to answer questions. The gym is always clean and stocked up on the materials to wipe down the equipment 💪🏽

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★ 5

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★ 1

My mom signed up for training, apparently the trainer left to the military never let her know. She is getting billed for a training she hasn’t even gotten and doesn’t even have a new trainer until she asked for one. She wanted to cancel her sessions and they told her they could not cancel in person she had to cancel through a number. She calls the number, it’s a busy number. We call 24 hour again and they said no she must come inside. Make it make sense. Then we call and the girl is so rude, horrible customer service. Don’t recommend

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★ 5

Sade McDonal’s U-Jam class is always so much fun! It doesn’t even feel like a workout. It’s a dance party!!! Thanks so much for everything you do

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★ 2

No woman’s area to wk out. The Sauna is small & stinky always dirty needs remodeling

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★ 5

Sade McDonal and Kai-Niambi D'Espyne are great instructors. Absolutely wonderful!!

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★ 5

Kai-Niambi D'Espyne and Sade McDonald's are really great instructors. They class is fun and a great workout.

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★ 5

Sade McDonald is wonderful

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★ 5

I ended up paying for two memberships and Josh A was nice and helpful and fixed it 👍

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★ 5

Sunny appreciate the help. Thank you

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★ 5

Kai-Niambi D'Espyne is a U-Jam Fitness instructor here at 24 Hour Fitness Apple Valley. I really enjoy taking her class. She makes me feel good about myself and gives me a reason to wake up and come to the gym. Her energy is contagious. Thank you Kai for providing a safe fun place for me to workout.

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★ 5

Great service and friendly environment

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★ 5

I love it so good

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★ 5

Melanie is so energetic at 24 hour fitness. She greets me with great energy and every experience I have is amazing !! Shout out to her! 5 stars!

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★ 5

Mel is the most amazing person! Makes you feel so welcomed! You won’t even need pre work out! 10 out of 10

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★ 1

I had a very disappointing experience today. The front receptionist was extremely rude and unprofessional. When I asked a question, she put her hand up to stop me mid-sentence—completely unacceptable behavior for someone in customer service. I was already having issues with the check-in process, and instead of offering any help, she seemed uninterested and dismissive. Overall, my experience was horrible, and I would not recommend this place based on how poorly I was treated.

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★ 5

I was impressed with Melissa this past weekend. She was very attentive at the main entrance. She greeted everybody and was very respectful. She was very gracious and polite,thank you for hiring such professional and dedicated personnel!

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★ 5

Josh is always friendly, informative, and extremely helpful

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★ 5

Amazing customer service! They helped me out a lot when it came to my Active and Fit account and what I needed to get from it.

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★ 5

Bre and Jocelyn were excellent. They make my gym experience smooth

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★ 5

Joselin is always so welcoming

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★ 5

Sarah J. Has been a fantastic help with getting signed up when I was having the worst time! Definitely recommend!! <3

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★ 5

Ms. Karley is amazing. Super friendly and uplifting person and gets you extremely motivated to work your body work.

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★ 5

Good gym

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★ 5

Super helpful!

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★ 5

Very helpful!

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★ 5

Bri is awesome and was super helpful. 10/10

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★ 5

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★ 5

I’ve been to a couple of gyms but none compare to the great energizing environment 24 brings. Cameron and Jocelyn are extremely friendly and welcoming they keep the gym organized clean and a place to come back

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★ 5

Jordan, Brie, Joshua,Mike and Brent were all fantastic and I completely enjoyed my first day including my first Aqua Zumba class with Francine!

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★ 5

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★ 5

To me 24 HOUR FITNESS APPLE VALLEY is the best workout training facility in the history of-desert. Manager / crew member Sara is very knowledgeable professional and personal staff there is. Her positive attitude and energy not only has a positive influence on the members as well as the staff. I have know Sara for many years and where ever she has been employed, she has left the organization better than where it was before she left

Donald Garrison jr SGT ( retired) US ARMY SPECIAL OPERATIONS ( Airborne)

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★ 5

Sarah & Jocelyn are the best. Glad to have them here. Thank you for all the hard work ladies.

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★ 1

Steam room always out of service , restrooms are always dirty , sauna overcrowded , rude people everywhere

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★ 4

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★ 5

Love the equipment here very neat lots to do definitely coming back

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★ 5

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★ 5

Great gym and customer service especially there employee (sunny) she very kind and made me felt comfortable and welcome and handled everything perfectly and answered every question and concerns I had with no problem I recommend this location to anyone 😊…..

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★ 5

Sunny was professional 💪💯😎

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★ 5

Hello 👋🏾 Everyone my name is Lonzoe A Now Again. New Member 😁 At the Forever Great Fun 24Hour Fitness Club . This Amazing Beautiful Spirit Miss Sunny Gave Great Outstanding Customer service yesterday.. leaving satisfy... Such A Sweet heart. Why eat Cookies ..just have her around.lol 😃🎉🌹👋🏾🎷❤️

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★ 5

Sunny was able to get memberships for my whole family, she was very helpful and polite. 5 Stars.

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★ 5

Sunny was very helpful to get my membership started!

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★ 5

Sunny H was very helpful and quick with getting me my membership.

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★ 5

Sunny H was very helpful for myself and my friend that was getting a membership.

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★ 5

Sunny H was really respectful and nice good customer service

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★ 3

Gym is okay, they currently putting in new machines. Staff is friendly. I give it only 3 because place is over crowded hard to find a machine to workout on. Happy ever any free weights available either. Also people bringing in there dogs. Some are puppies running up on you while your lifting. Almost dropped my weights on one of them. Hurt myself avoiding this dog while lifting. And this is almost every day.

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★ 5

I just recently signed up for a membership and was having issues setting up my account on the 24hr Go app. Sunny H was awesome and so helpful in assisting me with the technical difficulties I was running into. Top notch customer service! Thank you! If you’re having issues with the 24hr Go app, ask for Sunny H, she’s the app wizard!

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★ 5

Nice clean gym great staff. Getting way too crowded. 24 hour fitness needs to step it up build another gym on the west side of the High Desert or the GYM that operates up here will eventually compete with them down the hill.

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★ 4

I’d say it’s a pretty good gym, small but had many machines that can get you a good workout, staff is friendly and honestly a great gym to come too

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★ 4

They are awesome. Clean, and they just installed new machines.

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★ 4

Excellent strong water pressure in the showers but they need to not work with the same construction company… whoever installed the shower hook in the shower stall put it where the water hits it yet there’s a glass panel where they should have put the hook. The glass panel is there for a reason and now it’s not really serving a purpose other than having a dry place to put your toiletries that will get wet anyway…

Also the soap box is right where you elbows go when you’re washing your hair making the large space feel cramped. They should have put it across like most 24hr fitness locations.

Whoever installed the stuff in the showers really doesn’t think things through.

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★ 5

I enjoy the classes offered here. There are a variety of machines to accommodate any type of workout you are looking for.

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★ 1

It's one of the worst gyms. Sanitation is horrible, always smells, and you can never find any help besides the small chatty group of coworkers at the back that never help anyone besides people they know.

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★ 5

I only go for the pickleball although they offer a good selection of classes. We have limited times for pickleball. I really wish someone would build some dedicated courts for all of us.

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★ 2

I hate to say this about 24hr fitness, maybe it’s just this location, don’t know what’s going on. They urgently need attention to maintenance and housekeeping. Equipment & other things broken down takes too long to get repaired if they ever do. Cleanliness is the worst! Everything is dirty equipment, floors, walls, locker area, restrooms, pool area, sauna, steam room, etc. Everything is horrible, never ever seen nobody mopping the lockers, restrooms, sauna, steam room or pool area floors or cleaning anything, it’s disgusting, as soon as you walk thru the doors it’s smells like feet!! Disappointing! Time to find a new gym. 🤦🏻‍♂️

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★ 5

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★ 1

wild. the sauna and steam rules say don’t pour anything on the equipment some guy pipes a bottle of unknown liquid drinks up the whole room, can’t breathe, could be allergic, walk up to the front desk and the young guy says “what do you want me to do about it”
going to the better bossiness burro complaint. management is ok with someone being potentially poisoned in the steam room. wouldn’t even go talk to the guy

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★ 1

People are causing a disturbance while people are working out making people feel uncomfortable! While I only had a membership here 3 weeks

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★ 4

24-hour fitness is a great place to facilitate both mental and physical health. There are free weight areas and exercise machines that guide you through the process. The staff are more than willing to demonstrate how each of the stations works. There are numerous cardio machines from bikes to steppers, and there are aerobic classes for all age groups. In addition you can play Pickleball early in the morning. 24-hour fitness has a suana, steam room, large pool, and locker rooms. They have multiple plans to suit every budget. Check out COSTCO for membership deals. You can ask your medical insurance provider if they pay for gym membership.

Source: Google

★ 2

I had a 3 day pass to use the gym but when I got there. The guy at the counter turned it down. He said I needed to have an ID with an address from here which I think is bs because I've gone to other gyms and they don't ask for that. They just want to know you're of age and that's it. I do have an account but it's frozen because I was going to the gym in school. I simply wanted to come back for a weekend and have a good workout but your customer service there isn't really that great. Wouldn't even offer me other deals or suggestions. Give me his job I'll gladly help people.

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★ 5

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★ 5

Very friendly and work with you so you get the full value of your membership

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★ 1

Three weeks ago i mentioned to staff on day shift that i noticed that there is a lot of non members coming into the gym without a membership and that Horace is the only staff that i noticed who makes sure that the only members are coming in. They assured me they would take action and prevent this from happening on the late shift. On 11/18/2024 i was a victim along with others who had our locks cut and our belongings stolen. I immediately brought it to the staff members attentioned he told me that the others at the front desk at the time also reported their belongings were taken. I then seen a transient person who wasn't a member come out from the bathroom. I asked the staff why did he let him go in the locker room and use the bathroom without supervision. He replied he is just using the bathroom and that he went in two times to check on him. The following morning i spoke to the manager who didn't seem a bit concerned. I asked him did he look at the cameras. He said he just arrived about 15 minutes prior to me coming in. I was told from another staff member that the manager comes in at 830am and at this time it was about 10:30 am. I asked if he has time to review the cameras. He told me he isn't going to review the cameras until the police arrive. At this time i told him i want to cancel my membership and i feel unsafe knowing that 24 hour fitness manager doesn't seem to even care. I called him later that night around 4 pm and asked if he reviewed it or if the sheriffs had come in yet. He told me no again and that he could check the cameras but he won't until the police arrive. I asked why won't you look at the cameras. He told me I supposed I could look but i am busy. If us member aren't important enough for them to at least write down the members or review the cameras. I am just trying to bring awareness to others. Don't bring your belongings in. BECAUSE ACCORDING TO 24 HOUR FITNESS MANAGER. THEY AREN'T RESPONSIBLE EVEN THOUGH THEY TEND TO LET ANYONE IN DURING THE LATE HOURS.

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★ 5

My experience with 24 hour Fitness in Apple Valley was very pleasant. Frankie is the Personal Trainer assigned to me and he was very pleasant and accommodating. He adapted every exercise and reps to match my current abilities. He was very patient and encouraging which I appreciated.

Source: Google

★ 2

I’ve seen it all here and Eastvale location. From excess dust, mold, non-working sinks, no seat covers for weeks, excess hair on the floors, trash, ect. If I see obvious trash near my working area, I don’t mind, I pick it up but I have to agree with the lack of cleanliness. No matter what time of the day/night it is, I have not seen them vacuum/mop the floor nor in the lockers. The staff is okay, somewhat decent but management sucks. I’ve had odd interactions with the manager there, Cameron. Nothing against him but he seems to play favoritism with guests surrounding rules and principles. One example, I recently asked about children coming to the gym and I was told children under 12 are not allowed at the gym but I see children under 12 frequently, usually at night and I happened to call in the daytime over the phone.
It’s great that they recently installed more machines but the cleaning doesn’t take place. Even the ceilings are filthy. The sink in the ladies room doesn’t work and there is the appearance of mold below the sink. There was a time where there were no toilet seat covers for about 2 weeks and when asked they said their order was behind. That’s understandable but this is a commercial gym. I’m debating if I should just cancel and go to a less commercial gym.
One good thing I will add is that most of the “regulars” I see are down to earth people and always say hello, so that is a positive aspect from the gym community there 💪

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★ 5

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★ 5

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★ 5

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★ 5

Friendly staff, clean facilities, busy at times, replacing old equipment with new.

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★ 5

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★ 2

I love all the new equipment but have to agree with a previous post about the cleanliness. The gym floor is hit or miss, usually miss. The paper towels are often empty and the spray bottles broken. The mens room is some order of disgusting everytime I go in. And its not normal busy day dirty. It's clearly urine that has been on the floor long enough to dry and build up to a horid smell. I'm seriously considering finding another gym to go to.

Source: Google

★ 5

Source: Google

★ 5

Me and my husband had our first training session with Joshua it was awesome.

Source: Google

★ 4

Fairly good gym with excellent amenities. Aside from minor things such as having only few cleaning stations for equipment around the gym, I recommend this gym. They have a variety of machines and free weights. Not to mention a lap pool, sauna, steam room, various studios available. For the price ask, it is a worthwhile deal to stay in shape.

Source: Google

★ 5

They recently got some new treadmills yet!!!!! Five star all the way!!!

Source: Google

★ 1

No matter the time of the day this place is always dirty. Overpriced membership, yearly maintenance fee and can’t keep the place at least a bit clean. No seat covers bloody floor. They respond but it’s been like this the two years since I moved out here seems like they don’t really care. I’ve been to many facilities Orange, Anaheim, Fullerton, Santa Ana, Buena Park, Ontario, corona San Francisco etc. and this is by far the worst.

Source: Google

★ 1

I joined 24 due to heath resons. I am trying to keep up the physical therapy I've learned. It is sad the staff and the other guess here don't care or take pride in taking care of this gym. The Sanitation is not there. I see few sraff members cleaning. However, I never see staff cleaning the Workout equipment. You can see other people sweat drops on equipment. Half the Cleaning stations either have empty bottles or broken bottles or no paper towels. I have had to start taking my own spray bottle. I see use dirty paper towels left all over the floor and staff members never come around to pick them up. Also, helf the Weight machines have no weight on them. It's been all rubbed off so you don't know how much weight you're Lifting, so you'll never know how to improve. My dr also told me to swim.
The last time I was there a man started blowing in nose. That is so Unhygienic. I was a guess a Planet fitness the last 3 weekends with boyfriend. I see people cleaning wiping down equipment. Also They have multiple cleaning stations. Fully stocked and functioning bottles. I'm contemplating canceling 24 and opening one with Planet fitness. At planet fitness there is also some to welcome you in. There staff at 24 very rarely at the front desk, just anybody can walk in. I will be making a decision here in the next month to Stay or cancel.

Source: Google

★ 5

Great place to work out .
Great, clean environment thanks to Doug .
He is always wiping and sweeping around the gym.
Today I asked for his name due to me recognizing his hard working attitude.
I love cleanness 💙and a great safe atmosphere.

Source: Google

★ 5

Susie is one of the cleaning ladies at 24 hour Fitness she keeps the gym very clean and is very friendly to all that comes in wish there was more workers like her

Source: Google

★ 4

They have a woman working there, whose name is Susie. Other I always know when she’s there cause the bathrooms are clean and stocked. floors are mopped water fountains, clean there’s something on the floor as she bends down and picks it up and nobody else does She’s very friendly very sweet and does a very good job.

Source: Google

★ 5

Source: Google

★ 5

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★ 5

Source: Google

★ 4

Joined Gym, been going daily.
. its not bad. ac always blowing cold..
depends what time you go you will get a full house

early mornings are full of elders/ super seniors.
they tend to take long Rests on every machine.
if you go after 230pm you get the school kids showing up.
after 4 you get everyone whos getting off work.

summer/Holiday is packed

gym could but cleaner.
alot of dust, hair under machines, racks etc.

equipment needs to be oiled , greesed, maintained. some equipment missing bolts, handles etc.

the Kids center/daycare is not in use./Available

i suggest putting All Cardio Equpiment in the kids center and purchasing more equipment. such as more pec decs. , leg press , hack squat , leg extension, . Hammer strength shrug machine.
more Hip abductors,adductors. hip thrust machine.. the ladies loves these and you guys only have one of each .

Good job to owner for buying some new equipment .

sauna and steam room deep clean, degreese.
windows cleaned.

biggest thing about this Gym community.

alot of the Users do Not Know How To Use the Equipment properly, they do not use proper form. they do not respect or take care of the equipment along with not reracking weights.
leaving dumbells everywhere, barbells loaded .
angeled legpress with 12 plates on it.

ALOT OF EGO LIFTING. alot...
along with the some Ladies looking to be validation/Attention distracting a workout to chat.

but what do you expect From the HighDesert

Happy lifting 💪💪👍

Source: Google

★ 5

Source: Google

★ 5

I just wanna give Sunny a huge shout out! She gave me and bestfriend a great deal for our membership! Thank you so much girly!! 🫶🏻

Source: Google

★ 2

The cardio machines are always dusty. If equipment is broken, it takes forever to get repaired. Time to time no toilet paper in the restrooms. There's 4 stations for sanitation and sometimes 2 of the 4 don't have the cleaning solution. They raised the price, 2 dollars. Hopefully, we'll see some improvements🤞🏼

Source: Google

★ 1

Source: Google

★ 2

Once the only pool in a gym, it was a wonderful place. Any problems with classes using room was solved.
Now some men are & ma ag blowing noses, spitting mucous & washing it in the pool. Infectious waste is dangerous. Upon talking with manager, Sahara Johnson, I waste told it was ok
& corporate couldn't do any thing. It is now a health department matter unless
Cameras r installed as in other gym pools in this area. Sad to see such low standards

Source: Google

★ 1

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★ 4

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★ 1

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★ 5

Awesome place to come and play pickleball. I knew a few people who have memberships here just to play pickleball. It is also a pretty well equipped gym for getting a good workout in as well.

Source: Google

★ 3

Started coming to this gym 4/8 two weeks ago.
still coming. the gym is clean.

not alot of equipment, some Equipment broken also Always Packed. seems like three people to one machine. mostly people Hanging Out,talking and sitting on equipment on their phones. . Local watering Hole.

if you are trying to Get In And out quick. this is not the Place. you will be waiting .

Source: Google

★ 1

Se nota que estamos en el desierto la mayoría de máquinas no sirven el cuarto de spin lo tiene exclusivo para los entrenadores cuál es punto de uno pagar y tener prohibido usar ese cuarto el steam apesta la verdad les falta mucho para poder ser un gym bueno

Source: Google

★ 5

Source: Google

★ 1

Be careful going to this gym constant fist fights in the basketball court saw one happen on Tuesday night save your money & go to another gym

Source: Google

★ 4

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★ 1

They changed the basketball court to pickleball on all of my off days after I already paid for full year… inconvenient!!! I will be looking into a refund

Source: Google

★ 2

Been a member for 25 years.They used to be on top of things.Now equipment is down for ever it seems like.I used to work Facilities at a big local gym and it doesnt take this long to get parts and repair.Also the Spin dryer in Men's RR been down forever and now its removed.Why not order parts and fix? I did.No problem when i did Facilities at gym

Source: Google

★ 5

Source: Google

★ 5

I love 24 hour. Fitness is absolutely life-changing 66 years old and I feel strong and fit

Source: Google

★ 5

Source: Google

★ 5

I have a good initial feeling about getting a membership. The staff was very helpful. We are seniors and Susan Hill get us set up quickly on the Android app for everyday usage within the gym. Now you should take a bit of what I say with grain of salt because I haven't had enough experience in using 24-hour fitness but my initial impressions were extremely good. I look forward to using the facilities probably at least four times a week.

Source: Google

★ 5

Source: Google

★ 3

I pay for 24 hour fitness specifically for the pool and spa. The spa has been out of service for forever now. Getting a little frustrating.

Source: Google

★ 1

Spa is not working around 2month
So uncomfortable

Source: Google

★ 2

24 hours fitness in apple valley ca
This place is very dirty.
There is no soap in the shower ròom. They never clean shower and lockers area.
Locker area is alway dirty and wet.
The maneger never available to talk too and others don't care.

Source: Google

★ 5

To the young man with great energy...who greeted me both days this weekend on the late shift (11pm Feb 2nd and 3rd) thank you for for making me feel welcomed and boosting my energy. The second day he came out of nowhere to greet me and tell me to have an amazing workout... It's been a while since I have gotten this type of good energy at night and I have stayed away because of it..a simple greeting can make a big difference....so I usually find 24hour places that celebrate me, not tolerate me..... However thank you to this man for making me feel welcomed and happy to be in my home gym again. I appreciate your energy and I hope your bosses notice your work ethic and how it makes a difference.

Source: Google

★ 2

Machines stay out of service for weeks sometimes months.

Source: Google

★ 5

It’s really good gym I really enjoying this gym Apple Valley 24 hour fitness. It’s a best gym in the US. Customer service front dusk is really friendly. Sell representative. She’s really friendly. I really enjoying go to this gym best place ever I recognize everyone go to 24 hour fitness gym. Thank you for the best support.

Source: Google

★ 1

No pool

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★ 4

Great gym been here for going on 2 years. The only thing I don't like is that lately when I come in late like I usually do the sauna temp is turned down which sucks for for people who can only come in late at night. Besides that 24hour is a great gym.

Source: Google

★ 5

The usual 24 Hour Fitness!! I came at 8:00 am and not very busy. I was able to get to the weights I wanted. Pool is too hot for real lap swimming.

Source: Google

★ 1

If you want to be able to actually work out go somewhere else. Way too busy no matter what day/time you come.

Source: Google