★ 3

Your lack of response to my suggestion/ request forces me to drop at least one star from rating. I have heard people there say that ‘management ignores complaints-suggestions-requests’. NOT a good reputation for a membership/customer based operation.

Clean. Great front desk staff.
Noisy - i understand the weights side, but not the loud members and unnecessary TV sound, which i am sure no one listens to. There are a few members who carry on phone conversations for 30+ minutes - very irritating.

SUGGESTION/ REQUEST
a: Post/ ‘try to enforce’ brief phone calls.
b: turn off screen sound.
c: cycle channels on the screens; maybe as frequently as every 1-2-3-4-24-48 hours > whatever works for you.

Source: Google

★ 1

Wow today they told people to leave by 2pm which makes sense for Thanksgiving. My dad was there and got to his locker at 1:52pm to grab his stuff and leave. They cut his lock with bolt cutters! He was going to be out before the deadline they provided but they still chose to damage personal property. Really insane. This combined with the fact that he’s been robbed there before is discouraging

Source: Google

★ 5

This review is specifically regarding my experience with Elena (Personal Trainer). I've had several sessions with her, and she's superb. Right from the first session, I felt comfortable and at ease. Elena is great at her craft, and understands fully your needs and goals, after a few questions. and will systematically help you to execute it. She's a great listener and communicator, which I found to be a bonus and tremendously helpful. Besides the exercises she implemented, I appreciated her taking the time to show me how each equipment/machines worked. She's extremely thorough, knowledgeable, and fun to work with.

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★ 5

Elena is my favorite trainer. Sessions are fun and dynamic. Makes you look forward to the next session.

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★ 5

Elena is the most magnificent trainer. I owe her so much for her keeping me motivated

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★ 4

Date: 11/12/2025

🏆 Employee Recognition – Mountain View 24 Hour Fitness
I want to recognize three outstanding employees at the Mountain View 24 Hour Fitness (550 Showers Dr.) for their dedication, professionalism, and care for members.

Leticia & Miguel – Janitorial Team
Leticia and Miguel consistently keep the Mountain View club clean, healthy, and welcoming — especially in high-use areas like the pool, sauna, steam room, jacuzzi, and weight floor. They maintain locker rooms, showers, restrooms, and hand-wash stations with great attention to detail. Even when members leave clutter after grooming, Miguel (men’s locker room) and Leticia (women’s locker room) ensure everything is spotless. Their work keeps the facility fresh and comfortable for everyone.

Eric – Equipment & Facilities Lead
Eric stands out for his focus, consistency, and proactive approach. He ensures that all gym, pool, and tech equipment — from cardio and weight machines to the sauna, steam, and jacuzzi systems — operate smoothly. When something needs fixing, Eric acts immediately. His responsiveness and precision remind me of a fast, efficient version of ChatGPT!

Mohammad

Source: Google

★ 3

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★ 4

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★ 5

Manny behind the front desk was super helpful and made everything easy for me when it came to questions I had about my membership and the 24 Hour app. Super friendly dude! The gym as a whole was also much cleaner than many other 24s I’ve been to throughout the entirety of NorCal. No issues at all with machines out of order or barely working.

Source: Google

★ 5

Alina was great !!

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★ 5

Alina was great at the front desk. She’s been very helpful. She did even gave us a tour.

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★ 5

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★ 5

love zumba

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★ 5

Brandon was amazing super profesional and very knowledged

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★ 5

Alina was great.

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★ 5

SUPER CLEAN AND NICE!

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★ 5

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★ 4

It's great that it's open 24 hours a day and has a lot of equipment, including power racks.
The smallest plate is 5lb, so it is difficult to gradually do progressive overload.
There is no safety on the bench press stand, so those who want to seriously work on bench press should find another gym or hope that this facility will install bench press stands with safety features.

Added on 9/3/2025
I found some 2.5lb plates, thanks!

Source: Google

★ 5

Daniel is a great fitness coach at Mt View. Having a personal coach helps me to discipline with work-out regularly.

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★ 5

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★ 5

When I joined the gym, I had no idea my fitness journey would change so dramatically — all thanks to Josh. The very day after I signed up, he met me early in the morning and perfectly accommodated my crazy schedule, and from that very first
session, I knew I was in expert hands.
Josh, who is half my age, has wisdom well beyond his years. He knows supplements, nutrition, and training like a pro and always shares practical tips I can actually use. What amazed me most is how he notices the smallest things — even the tiniest tweak, like shifting my fingers slightly, completely changes the way a movement feels and works. He always kept an eye on form and safety while challenging me just enough to keep me improving.
I’m a cardio girl and running is my thing. The gym, not so much! It felt good when Josh would always ask me how my race was over the weekend!
He’s incredibly flexible and reachable, always happy to reschedule if life — or a doctor’s appointment — got in the way. And during every single 50-minute session, I never once looked at the clock — not once. He moved me seamlessly from one activity to another and dare I say… training with Josh was actually fun!

I’ve never stuck with a personal trainer before, but Josh made it different. After 18 sessions, my DEXA scan showed the proof: intentional weight loss, fat gone, and muscle gained. That was exactly our goal. Even my doctor said, “Whatever you’re doing, keep it up.” And I can feel the difference in everyday life — from easier grocery hauls to an energy I haven’t felt in years.

The biggest miracle? My 76-year-old husband, who never saw a need for a trainer saw my enthusiasm, signed up with Josh, and now enjoys training with him too. Josh isn’t just a trainer; he’s a game-changer — knowledgeable, motivating, and genuinely invested in his clients’ success.

Source: Google

★ 5

24 Hour Fitness, Mountain View, is very big and accommodating. It has an assortment of gym equipments. There is something for everyone!

The group classes (limit of 40 clients) are great and are free to all clients, except for the Modus classes (limit of 16 clients) where clients pay a little extra to attend.

There is one yoga class that is very popular among clients because of its triple thread (Sunday, late morning, and excellent instructions).

The demand for this Sunday morning yoga class is more than double its class limit. This demand has been going on for more than four years (way before I joined this gym).

It breaks my heart whenever I see clients turn away from attending this yoga class.

Therefore, it will make more business sense for the gym management to create a second yoga class after the first class to meet clients’ demands.

The yoga coach, Eme, has agreed to taking on the second class. Thank you for your beautiful gym and beautiful hearts!

Source: Google

★ 5

In the past, I worked with trainers whose workouts left me injured and in physical therapy. After a few surgeries this past year, my goal has been to rebuild strength loss weight, and return to a healthier level of fitness.
Sandra has been awesome. She is knowledgeable, careful, and creates balanced workouts that start with stretching, use the right number of reps, and target specific areas without causing strain. I fully trust her to guide me safely while I recover and get stronger.
She’s clearly in high demand, which just shows how good she is. I feel very fortunate to be working with her here at 24 Hour Fitness Mountain View.

Source: Google

★ 5

The staff at this 24 hour fitness have always been so polite and helpful to me. The gym gets busy, but that is to be expected. Try the group classes! I joined Ruby’s full body and Wyatt’s lower body classes and I always leave feeling like I’ve had a way better workout than I could manage on my own at the gym. Would highly recommend!

Source: Google

★ 1

8:30pm and 4 paper towel stations don’t have paper towels. The only paper towel station by the treadmills has paper towels, but it is out of cleaning solution. Make it make sense. Come here if you want to boost your immune system.

Source: Google

★ 1

Update Sep 2025

Gym is still an absolute wreck. Weights everywhere, front desk people don’t even look up
When you walk win. Trash on the floor, bathrooms disgusting, poor gym etiquette from gym members.

Change the management here, this place needs a serious culture shift. 24 hr in Walnut Creek is much much much better send your team there to take notes. Shoot just go hang out at city sports club, see what they do. They hire someone to walk around and make sure the gym is clean. The front desk people acknowledge you. The weights are put away.

It’s open early on weekends! Lmao. That’s the best part. A lot of the gym equipment seating and rests are torn and dilapidated. City sport club is a cleaner/nicer gym.

Updated 23 Dec 2023
The gym was a mess at 6am today. I think if gym staff would actually clean up and walk around simple gym rules like racking your weights would be followed. It felt filthy in there

Source: Google

★ 5

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★ 5

I love this place. WOW!

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★ 5

Nena’s the goat

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★ 5

Awesome service from Nena! Love her energy will definitely be coming back!

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★ 5

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★ 5

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★ 5

Yummy food

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★ 5

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★ 5

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★ 5

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★ 5

great gym!

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★ 5

Great gym and great staff!

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★ 5

Nena is the best

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★ 5

it was awesome!

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★ 5

Good gym

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★ 5

Relatively clean, newly renovated, many machines

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★ 5

Great gym machines need to be fixed more often please new machines the one I want arch machine please .Special deals on the yearly membership please .The AC cooler in here please and thank you kindly..

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★ 5

This review is for Friday night Zumba with Taka. The class is super enjoyable and the energy in the room is amazing. You can tell that Taka enjoys what he does and his energy makes you smile. I had a lot of fun while getting a great workout in.

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★ 5

Awesome people very helpful and keeping everything organized 👍 👌 🙂.

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★ 5

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★ 5

Great gym good work outs

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★ 5

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★ 5

Well maintained. Good staff.

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★ 5

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★ 5

Working with Sandra has been an absolute game-changer for my fitness journey. From day one, she made me feel supported, motivated, and confident in my abilities. My personal trainer, Sandra, has a true talent for meeting you exactly where you are while pushing you just enough to achieve results you didn’t think were possible.
Her workouts are challenging but never repetitive—she keeps things fresh so it’s always engaging. What I appreciate most is how personalized her approach is. She takes the time to understand my goals, lifestyle, and limitations, and then creates a workout plan that’s realistic yet incredibly effective.
Beyond her expertise in fitness, Sandra brings such positive energy to every session. Even on tough days, she has a way of motivating me without pressure, making me feel strong and encouraged to keep going. I’ve seen real improvements not just in my strength and endurance, but also in my overall confidence and mindset.
If you’re looking for a trainer who truly cares about your progress, knows her stuff, and makes working out something you actually look forward to, Sandra is the one. I can’t recommend her highly enough!

Source: Google

★ 5

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★ 5

10/10

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★ 5

BEST GYM EVER

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★ 5

Robbie is great!

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★ 5

good ambience and and great community

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★ 5

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★ 4

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★ 5

Proud member and always satisfied

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★ 5

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★ 1

Disappointed since there have been multiple occasions where people are cutting their hair in the men’s bathroom and is left there with no one cleaning it. In addition, this gym does not support/offer the 3 day free trial requiring potential customers to pay a minimum pass for $20 or something. Overall, there are better 24 hr gyms in the area that are more sanitary and honor the trial pass.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best 24 in the area!

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★ 5

Great gym. The pool is great.

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★ 5

Definitely a step above the other 24hrs ive been to. Clean, newer weights, friendly gym goers in my experience.

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★ 5

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★ 5

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★ 5

Staff is very nice and friendly

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★ 5

Best 24hrs gym around . Pool is clean and warm . And Equipment is in very good condition compared to other 24hrs gyms. At the front desk Alina was very helpful explaining how the pool reservations work.

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★ 5

Alina was very friendly and nice at front desk and was able to translate

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★ 5

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★ 5

Friendly staff 😊

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★ 5

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★ 5

Great gym the front desk people are amazing!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Es un lugar muy agradable, con equipos completos para hacer las rutinas de ejercicio, espacios amplios y buenas actividades complementarias. El personal es muy amable y dispuesto siempre para ayudar en cualquier requerimiento, especialmente Alina de recepcion, el equipo de entrenadores es muy capacitado

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★ 5

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★ 5

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★ 5

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★ 5

Great

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★ 5

Amazing gym for the cost. High roi

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★ 5

Best gym in the area!

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★ 5

One of the best Gym

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★ 5

I come often love this gym

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★ 5

Beautiful gym

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★ 5

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★ 5

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★ 5

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★ 5

Awesome gym!!

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★ 5

Great gym and the staff are always attentive

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★ 5

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★ 5

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★ 5

Best gym ever!

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★ 5

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★ 5

Would love more a/c circulation, would love re-racking weights to be enforced, would love a culture of learning and expecting to work in with sets and machines/benches

Would love the private training room to be utilized by All, increasing the bench quantity -flat and incline dumbbell capability. And live hammer strength equip.

Source: Google

★ 5

Best gym in the area with the most space

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★ 5

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★ 5

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★ 5

I like the 24 Fitness in Mountain View. It has up date state of the art equipment, a quiet, safe community, and pools and steam rooms that help with all aspects of fitness and mental health.

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★ 5

Excellent machines, weights and it’s very clean.

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★ 5

Great gym to workout

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★ 5

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★ 5

really nice staff and always super tidy

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★ 5

Ruby is an excellent instructor. Had a great class with her this morning. And I hear she’s gonna be starting a mobility class soon. Can’t wait.

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★ 5

Have been using the facility since a year now!! It’s amazing and the staff are amazing.

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★ 5

Great class , challenging and well run

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★ 5

Ruby is very knowledgeable. She plans workouts according to my level and needs. Example I play pickleball and she recommends training activities appropriately.

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★ 5

Our first day experience was amazing because of nena she is very friendly and took the time to explain and walk me around. Very satisfied with her customer service

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★ 5

Nena was great

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★ 5

nena is amazing she’s so funny and sweet

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★ 5

Gym is amazing and filled with amazing people

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★ 5

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★ 5

Clean space, nice workers, great experiences

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★ 5

Uno de los mejores a los que e asistido

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★ 5

Good staff, good environment, a lot of machines one of the best gyms in the Bay Area.⭐️⭐️⭐️⭐️⭐️

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★ 5

Alina at the front desk was great

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★ 5

the place is great! it’s clean and lots of space

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★ 5

Nena is was super friendly!

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★ 5

It’s a very good gym, very clean fully equipped

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★ 5

Alina is so nice and patient . I like how big this gym is. I never have to wait when I come in to use equipment even when busy.

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★ 5

I love coming to Professor Taka's class on Fridays. I like his energy, his pedagogy, and his way of teaching. The place is nice.

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★ 5

Nena and alina are the goats

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★ 5

I look forward to Takahiro’s Zumba class every Friday. It is so much fun! It is a great way to start the weekend!

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★ 5

Nena was super helpful and friendly! Love this place

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★ 5

Nena is amazing, 10/10

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★ 5

love the gym, perfect amount of machines

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★ 5

very good place

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★ 5

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★ 5

Love the Zumba lessons at 24 fitness! They are a must to attend if you want to take all the stress out and just dance and have fun!!! 🥳

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★ 5

Nena is awesome

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★ 5

Nena and ena are wonderful people!

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★ 5

Nena is the sweetest! She makes sure to greet me everytime I come in. Whenever I need something she’s always there to help!

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★ 5

nena shes the best so nice!!!!!

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★ 5

NENA IS THE BEST!!!!!!!!

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★ 5

I really like coming to this gym due to all the equipment they have, recommend this place for sure

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★ 5

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★ 5

Great experience so far with the space and training

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★ 5

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★ 5

Great gym. Well located

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★ 5

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★ 5

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★ 5

My go to gym local has what I need

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★ 5

Awesome gym love to come here everyday!

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★ 5

Love the Senior Fit class we need another one! Ena and Brandon are amazing!

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★ 5

Ena and Brandon are amazing!

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★ 5

She is perfect

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★ 5

She is perfect👍

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★ 5

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★ 5

Every time I come in, I always leave feeling great. Awesome staff, great atmosphere and energy!! Nights are the best here!

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★ 5

Love the new remodel

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★ 5

Love the new equipment, very clean

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★ 5

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★ 5

Best gym ever!

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★ 5

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★ 5

Great instructor

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★ 5

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★ 5

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★ 5

Great gym, everything i need

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★ 5

Get my workouts here on the regular! Great atmosphere & staff.

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★ 5

Awesome gym but needs kickboxing and mma bags!
You know there 2 superstars named Nena and Liz they do an awesome job!

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★ 5

Great gym! Nice and clean and friendly staff!

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★ 5

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★ 5

Rated 5 stars under the promise of better equipment

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★ 5

Always clean

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★ 5

Great staff, clean equipment, safe and then overall good environment

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★ 5

Shoutout Tommy. GM of the year!!

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★ 5

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★ 4

I just joined a couple days ago. Sign up with Brandon was easy and efficient. The overall staff seems nice albeit somewhat disinterested. For the price, it seems like a good, basic gym. Nothing fancy. Large. The place seems very popular.

Source: Google

★ 5

For the price, equipment, and size of the facility, this 24 hour Fitness location is unbeatable. I signed up recently and it was easy and straightforward. While they did offer personal training, there was no high pressures sales tactics to sign up for a membership or do personal training, which is way too common at different gyms. For that alone, I give this place 5 stars. They don't waste your time with sales but provide a lot of options so you can make your own decision.

Facility is clean and it has everything like olympic weight racks, pool and multiple options for machines. It is always pretty busy, so that's the only downside.

Source: Google

★ 5

atención al cliente maravilloso la señorita joselyn muy amable y accesible recomiendo para cualquier duda tengas en el gym pasar con joselyn 💕💕💕💕

Source: Google

★ 5

We need another senior fit chair class.

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★ 5

We need another chair senior fit class.

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★ 5

We need another senior fit chair class.

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★ 4

Sonjia is great! She’s really good at teaching yoga, Pilates, and chair yoga. Unfortunately, everyone else thinks she’s great too. So it’s very difficult to get into her classes when they’re almost always full. chair class is always full by an ungodly hour in the morning, so y here are LOTS OF PEOPLE who would like to do it, but cannot, because it’s full by 7 AM in the morning two days before. WE NEED ANOTHER SENIOR FIT/CHAIR CLASS.

Source: Google

★ 4

Studio is never clean before classes.
We need more Pilates and yoga classes.

Source: Google

★ 5

Alina does a great job!

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★ 5

Mountain View 24 Fitness is my favorite club in the Bay Area!! It is clean, there is a lot of great equipment, and they have the best trainers who care about their clients. I’ve been working with Daniel B. and I 100% recommend him to everyone. I’m a professional dancer and athlete, and his high level of advanced kinesiology and athletic performance principals have improved my abilities and kept me injury free. If you are looking for a trainer definitely sign up with Daniel B. to get help at any level of fitness. Also, this location fixes equipment quickly and is responsive to its members. ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

I love all the updates from the remodel. I’m updating my review to say thanks for repairing the sound system in the studio - such a great improvement. More attention is still needed in the studio to keep it clean. The floor and mirrors need more regular cleaning.

The classes at this gym (body pump, RPM and yoga) are very popular and there is not enough supply of classes to meet the demand from the member community. As you explore ways to improve the customer experience please explore adding more of these classes. The classes are over crowded, you have to sign up for a spot before 7am 2 days in advance to get a reservation and there is a lot of bad energy created from lack of availability. If the current instructors can’t add more classes please try to add more instructors. Thanks for your consideration.

Source: Google

★ 5

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★ 5

I highly recommend Master Trainer Paolo Scaffeta in Mountain View. He is extremely knowledgeable and supportive, he designed a workout for me that has helped me get stronger and more functional in my daily life without getting injured. He coached me though out the pandemic and through my outside 50 lb weight loss program. He’s the best!

Source: Google

★ 5

thank for Alina for the clear sign up process

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★ 5

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★ 5

Big space, lots of capacity. Alina was great!

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★ 5

Nice experience signing up the gym

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★ 5

Great gym with amazing equipment! Love the remodel.

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★ 5

Veronica is a fantastic Zumba instructor!

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★ 1

This 24hr Fitness is bad. Today there was yelling in yoga class. The teacher Eme is very best, so her classes get full. It was too full and there aren’t enough yoga classes!

We need more yoga from Eme.

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★ 2

Cheapest option in the area. But don’t expect too much. Classes are overcrowded and they don’t enforce sign up list.

They expect users and underpaid instructor to deal with loud people who refuses to leave.

Instructors are great mostly because they do it out of the goodness of their hearts.

They had a decent remodeling , but did not expand classrooms or added more classes

Source: Google

★ 5

estoy muy contento de pertenecer a este gm siempre está limpio
su personal muy atentos
sobre todo ERIKA ...su buena actitud y su buena vibra hacen la diferencia.....
ella me ayuda mucho en actualizar la app
thank you. (( ERIKA ))

Source: Google

★ 5

Nena is so welcoming!

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★ 5

I love the classes at this facility. The bodypump classes in particular are top, great teachers that care about the music. I have visited many other facilities and this MV 24 h fitness is by far my favorite.

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★ 5

Alina was quite efficient and took care of all the work in a zip.

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★ 5

Alina is very nice

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★ 5

Nena is super cool. 😎 She always will to help the elderly and the physically diagnosed.

Source: Google