Activity
Gym Fitness center Indoor cycling Indoor swimming pool Personal trainer Sauna Training center Yoga studioAbout the Club
Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day.
Photos
Leave a Review
Reviews
Pat Villa
★ 5
I just want to give Jerry 5 stars, he was beyond helpful and gave me so good advice about prices and had a great tour around the gym!
Source: Google
Felix Lopez
★ 5
Very informative and made signing up very fast and easy' Jerry is a great manager!
Source: Google
M R
★ 5
I had such a great experience at 24 Hour Fitness today. While I was putting on my AirPods, one slipped out of my hand and went underneath a treadmill. I went to the front desk, and Michael immediately offered to help, no hesitation at all.
He came over, looked for the AirPod with me, spotted it under the treadmill, and reassured me right away that he’d get it. He grabbed a tool, went above and beyond, and quickly retrieved it. His attitude was kind, calm, and incredibly helpful.
What impressed me even more is that it was his first day of work, and you would have never known it. He was fast, efficient, and genuinely cared about helping. You just don’t see customer service like that anymore.
Michael is truly an asset to the company, and I’m so grateful for his help today. Highly recommend this location!
Source: Google
Joanne Hinojosa
★ 5
Jerry, the manager, was very kind and helpful in showing us around and during sign up. I am looking forward to restarting my fitness journey at this gym.
Source: Google
Martin H
★ 5
Jerry was very friendly and knowledgeable. He was eager to assist and kindly apologized for some trash on the floor while showing us around.
Source: Google
Emily Henkel
★ 5
The assistant Jerry was a great help very informative & helpful in explaining everything & helping us choose a plan & show us all the benefits of the gym great service
Source: Google
Selena Pulido
★ 5
Jerry was very helpful and informative. Thank you Jerry!!!
Source: Google
Steven Huynh
★ 5
Jerry is a really good manager and was helpful with the registration.
Source: Google
Cameron Cairns
★ 5
Jerry helped me out today with adding a guest pass. He was very helpful and had great customer service.
Source: Google
Aiden Valencia
★ 2
really dirty,. tape on old machines, go to another location.
Source: Google
Juan Cervantes
★ 5
Jerry was very patient and informative. Give that man a raise👍🏽
Source: Google
Duran
★ 5
Jerry is the man!! Very friendly and helpful. Saved me some money 👌
Source: Google
David Willis
★ 3
Staff is nice. You really need to clean out the homeless in locker room. Same guy everyday with several extension cords running through locker room. This morning he was sleeping in the sauna. Signs are clear but not being enforced. He stsrted yelling in locker room for no reason. Just please enforce for safety.
Source: Google
Santy Grego
★ 5
Source: Google
Debra Flowers
★ 5
I'm soooo pleased with this club! It exceeds my expectations. Thank you Jerry for making my sign up process painless. The club is clean and the pool/spa area is immaculate.
Source: Google
briana vasquez
★ 5
Great person, very helpful and understanding Jerry is amazing
Source: Google
Jose Quevedo
★ 5
Allen brito was amazing ! Best guy to sign up with hands down ! Definitely recommending him to anyone.
Source: Google
John Cook
★ 5
Sara was both cheerful and informative
Source: Google
Miguel Valdez
★ 5
Jerry the manager is very friendly and made singing up easy ad fast, thank you jerry
Source: Google
Alberto Hermosillo
★ 5
I was looking for a new gym to join since mine was closing down and I was able to get helped by Jerry. He helped me tour the place and made me feel very welcomed. Couldn't ask for a better first impression. I'm excited to begin my fitness journey.
Source: Google
Manny Vasquez
★ 5
Signing up was a great experience, Jerry was helpful and super friendly. I recommend coming in and looking for him to get the best experience possible 💯💯
Source: Google
AndriuV
★ 5
Came in today to sign up and Jerry was absolutely the best ! He was very patient with me and helped me choose the best plan for my fitness goal.
Source: Google
omar pacheco
★ 5
Love the environment here at 24 hour fitness staff was really welcoming and thanks to Jerry I was able to start my fitness journey
Source: Google
yosemite Cála
★ 5
Came in today to sign up with Jerry he was so nice to my husband and I. I appreciate how he explained to us about all the promos they had going on. He was very kind and friendly.
Source: Google
Jeremie Hernandez
★ 5
Troy was super nice and got me checked in right away. Great customer service. All around a good dude.
Source: Google
Lehi
★ 5
Source: Google
Emika Bui
★ 5
Source: Google
Brandon Alexander
★ 5
Source: Google
Claudia Lopez
★ 5
Nice gym Sara provided excellent service and gave me a great discount.
Source: Google
Anamarie Villalobos
★ 5
jerry was extremely helpful when i came to set up a gym membership. He explained everything they provided and also showed me around.
Source: Google
Dez Perez
★ 5
Jerry was very helpful and understanding and explained everything very well and made me fell welcome, and showed me around.
Source: Google
Jose.E Ramirez
★ 5
Source: Google
Gina Santana
★ 5
This 24 hr gym in SB is one of my favorite locations. Its not overcrowded the layout is the best compared to many others and the classes and instructors are great in SB too . I just wished 24hrs overall brought more varieties of classes like EOS gym. Such as booty classes, yoga, pirates, Hitt interval trainings, bootcamp etc.
Source: Google
Juan Luna
★ 5
Jerry sales manager is very nice and informative and made me feel welcome when signing me up, thank you Jerry!
Source: Google
Mario Navarrete
★ 5
They where really polite and really helping thank you Sara and Devin you guys are the best!!!!!!!
Source: Google
Lisa M
★ 5
My husband and I never had a personal trainer before so we didn't really know what to expect, however, our first session went very well. Franco was very knowledgeable and great with teaching us the proper work out techniques! He was also great with adjusting as needed to your pace while also encouraging you to challenge yourself. He's awesome!
Source: Google
Ramiro Santos
★ 5
The staff here are super friendly and helpful, always greeting you with a smile and willing to assist if you need anything. The atmosphere is very motivating and welcoming. Definitely my go to spot!
Source: Google
Jose DEL bosque
★ 5
Source: Google
Trust The Process
★ 5
Yo Great Experience Recommend yall go with Christine she’s very informative and has a great personality She helped my boy get a great deal!!!
Source: Google
Lajuan Strayhon
★ 5
Shout out to Christine for getting me right
Source: Google
Cambria Vallaire
★ 4
Had a great workout at this location. I have to commend the pool area and the woman cleaning the entire surface area of the walls and using the pool-vacuum to scrub the floors of the lap-pool! (She got every inch of the 25 yards!) she was also spraying down + disinfecting the entire steam-room! She was literally deep cleaning everything!!! I was so impressed by her work that I caught myself watching her every next move! I’ve never seen someone work so hard and take such good care of any building. She said her name was “MEMORY”. Thank you for keeping our amenities clean and safe, M! We love a healthy environment 🥹
Source: Google
kim steven dasco
★ 5
Jerry helped me out so much. Been going to 24 for over 15 years and best service I’ve ever got! Thank you!
Source: Google
Jarv LS
★ 5
Source: Google
Tony Gonzales
★ 5
Jerry has been the most helpful and friendliest person and has answered all my questions. I am very happy with his service
Source: Google
Aaliyah
★ 5
Jerry was very friendly, very patient! Helped me get everything set up, very professional.
Source: Google
Estefany Bernardino
★ 5
Jerry hooked it up!! Thanks Jerry! Very helpful! Gym clean!! Pool clean!!
Source: Google
Everlin Estrada Gonz
★ 5
Hola mi nombre es Everlin hoy por la tarde me atendió Raúl muy amable y servicial gracias por sus servicios
Source: Google
Ebony Howard
★ 5
Jerry the manager is the best and the West
Source: Google
Jesus Lagunas
★ 5
My experience at the gym is great because it is quiet, you can focus on what you are doing and the atmosphere is soft.
Source: Google
Israel Rivera
★ 5
Great gym to come at night. Beatriz has a great positive attitude
Source: Google
Ashley Gonzalez
★ 5
Allen is such a great person & trainer !
Source: Google
Jaebion Barnes
★ 5
Best gym always willing to work with you
Source: Google
miguel mares
★ 5
My experience at this establishment was upper most perfection, the associates were TOP NOTCH with the customer service, I have never more welcomed, the gentlemen that helped me went by the name Jerry, he made the process of upgrading my membership very simple and fast couldn't have asked for a better associate to help me. I highly recommend going to this establishment if you want to get into the gym.
Source: Google
Jordon lloyd
★ 5
Jerry was a great help, definitely coming again
Source: Google
love tatted
★ 5
Jerry was very helpful with signing up in the gym for my first time. Loved the customer service.
Source: Google
Myisha McSwine
★ 5
Jerry was great!!!
Source: Google
Randi Kasongo
★ 5
Jerry is awesome! Thanks for helping me out and encouraging my fitness journey!
Source: Google
Jose Jimenez
★ 5
Jerry has always been helpful and helps me with whatever questions I have for him. Appreciate all the staff and this gym I call home
Source: Google
Abraham A (Moby)
★ 1
I don’t have a problem with the gym itself, but the locker rooms have been consistently dirty I go in the AM and I have found. Human feces in the bathroom, used diapers, overflowing trashcans, ants, and lockers that remain locked no matter what day I go in. Please fix the basics this is unacceptable and unsanitary.
Source: Google
Peter Chavez
★ 1
Source: Google
Jose Rojas
★ 5
Very nice and affordable place
Source: Google
Andria Guillen
★ 5
Jerry from the San Bernardino 24 hours fitness was great and went above and beyond with his customer service
Source: Google
Pegan Jean
★ 1
24 hour gym that isn’t 24 hour… what else do you have to know😭
Source: Google
Pablo Martinez
★ 1
I really enjoyed going to this gym, but someone without my knowledge added themselves onto my membership and I was charged for them. When I brought it to the managers attention she refused to resolve the situation or even issue a refund. Be careful they’ll do anything to get you through the door but when an issue arises they won’t help you.
Source: Google
Samantha Delgado
★ 5
Clean gym with plenty of amenities and helpful staff. Sara provided us with all of the information we needed to get started and get excited!
Source: Google
Francisco Rivera
★ 1
You have a female manager there that will take the side of the employee very rude individual instead of a paying customer that is trying to address the problem and the concern so at the end of wasted time you might as well don’t even bother because the individual and the manager, they’re both rude and don’t want to acknowledge their rude behavior
Source: Google
Moses Duran
★ 5
Really good gym and the young ladies at the front are super helpful, shout-out to Beatriz and Dixie :)
Source: Google
Estefania Ibarra
★ 5
Jerry the manager is a great guy very honest and respectful and helpful I know him since my previous gym chuze
Source: Google
Jason Allen
★ 5
Allen was so amazing best employee
Source: Google
Tonia Shaheed
★ 5
I do my swim workout at this facility. I also use another 24 hour fitness that is closer. However I prefer this one because the women's locker room and showers are kept clean and free of trash. The staff is also very welcoming and professional.
Source: Google
Jeff
★ 5
Dude Sara is awesome! I love how clean the gym is!
Source: Google
Shan Shan Reed
★ 5
Awesome service friendly ppl looking forward
Source: Google
alyssa salas
★ 5
Jerry is a really good manager ! Helped me out so much would 100% recommend !!
Source: Google
Eriel Duenez
★ 5
Great location and great service Thank you Beatriz for being very helpful.
Source: Google
Angelica Pineda
★ 5
Beatriz was very helpful. You can always depend on great customer service and a warm welcome 🙏
Source: Google
A
★ 5
Good gym. Clean. Not too busy. Staff is courteous. No complaints
Source: Google
Rpjx Youtube
★ 5
Jerry consistently goes above and beyond to create a positive gym experience. He’s friendly, professional, and always ready to help with advice or encouragement. His presence makes 24 Hour Fitness a place you actually want to show up to.
Source: Google
Ernesto Hernandez
★ 5
Jerry very great service. Explained things well and made it quick simple and easy.
Source: Google
Alex Brown
★ 5
Source: Google
Paul Sidney
★ 5
Jerry was very knowledgeable and helpful
Source: Google
_.josue6._
★ 5
Source: Google
Jovanny Beltran
★ 5
Source: Google
Cessely Luceus
★ 5
Great introduction, they answered all my questions. So far so good.
Shout out to Jerry, the manager!
Source: Google
Chanelle Murillo
★ 5
For Chan….24 hour fitness employee. Great customer service. Always there when you need her. Does her best to keep the place clean and nice. Always does her best to figure a problem out and helps when needed.
Source: Google
Eric Dahlstrom
★ 5
Amazing customer service, clean locker rooms and helpful team.
Source: Google
Matthew Burak
★ 5
Memory just started at 24, but her pride of ownership was obvious, Devin has been consistent, he has been here since i joined, definitely management material
Source: Google
Daniel Alvarado
★ 5
Almost changed gyms but thanks to Jerry I am a satisfied customer
Source: Google
John Garcia
★ 5
Jarry sales and service manager was extremely helpful and considerate to my exact situation. Sarra Parr was at the front desk and made sure I did not have to wait long. Excellent service and great location.
Source: Google
Minerva Echevarrieta
★ 5
Jerry help me he was awesome, answer all my questions and concerns,
Source: Google
rissarae3
★ 5
Came in a group and signed up with Jerry. Very polite, and fast signing us up and walked us through the service tiers. Felt no pressure at all. Can’t wait to start my fitness journey
Source: Google
Armando Llanas
★ 5
Best Place To Workout !!! Kind and very helpful staff!
Source: Google
pamela archie
★ 5
Source: Google
Anthony Melgoza
★ 5
Solid Gym! The staff is very friendly. Beatriz at the front desk always helpful.
Source: Google
Paul Mejia
★ 5
First time at this San Bernardino location. Jerry, informed me that my membership didn’t include entrance at different city locations. Jerry straightened everything thing out. He upgraded my membership so now I can travel to different city’s along Southern California and use the 24 hour fitness facilities.
Source: Google
Hector Gomez
★ 5
Source: Google
Sharyne Martinez
★ 5
Jerry was the best 👌 super helpful and friendly answering all of my questions and super patient.. Took the time to explain all of the different perks and amenities the gym offers... THANK YOU JERRY!!!
Source: Google
DANIEL FOTHERGILL
★ 5
Sara is the best if there is any issues she Handles it and is super respectful and professional
Source: Google
JJjafe
★ 5
This 24 is the one I enjoy working out the most, it’s clean most of the time and the workers are pretty nice !
Source: Google
JUSTEN BROWN (The Escrow Guy)
★ 5
What a nice gym👌🏼! Passing thru the area for some work and wanted to get a good workout in. Easy access from freeway and the staff was incredibly helpful. Saw that I was not from the area and told me about it the place. It was very clean and weights in order. ☝🏻 thing I really liked was there was multiple pieces of the same machines. Easy to keep the flow going. Highly recommend this place and make sure to pick up a pre-workout or protein drink before, during or after 🙌🏻.
Source: Google
Brandi Mc
★ 5
Source: Google
Jeremiah Caballero
★ 5
Source: Google
Jose RG
★ 5
Source: Google
Gregory Taylor
★ 3
Needs updating and equipment needs fixing or replacement
Source: Google
Alan Melgoza-Calderon
★ 2
I've been coming to this 24 hour for 2 years and it's been my safe haven and favorite location. The amenities are great and I have always enjoyed my time here. However, during my last visit someone had broken into my locker, misplaced my bag-back , and stole my money. Staff were helpful and were even able to find my bag in the end. Although the staff were attentive, the experience did make me think twice about returning here.
I also noticed someone sleeping on the benches in the locker room and unattended belongings blocking the sink area in the restrooms.
I get that we're in San Bernardino and we don't have the best reputation for safety. However, I still think we deserve to feel secure while inside especially considering we are paying for a membership. I hope this location succeeds and improves their surveillance, but for now I'll need to find another location.
Source: Google
Flex Detailing
★ 5
I have been coming here for a while now. Staff have always been very nice and welcoming. Never struggled finding machines. Very convenient
Source: Google
Ray
★ 2
This location sucks, they removed the water bottle spicket, the locker rooms are horrific and it should be called 12 hour fitness. 24hr fitness is ashamed of this location
Source: Google
Onassis Arroyo
★ 4
It's a great place to work out. The front desk staff is one of the best in the business, Christine, Natalie, Devin, they make you feel welcome and eager to help when the need arises. Thank you guys!
Why 4 stars? The cleaning of the gym floor, bathrooms, etc. needs improvement.
Source: Google
Chris Dodge
★ 5
Jerry was super informational and was really great when it came to helping me decide what membership I was looking for. Overall, great guy and 100% recommend.
Source: Google
E Razco
★ 5
Beatrice is very helpful she answered all of my questions in a fast and professional manner The gym is very clean people restpect others here And all of the equipment is clean and up to date
Source: Google
Matthew Reyes
★ 5
I love this facility. Weights are always working, the air conditioning is always cold. I come here everyday and the staff is incredibly nice and helpful. The front desk is always good to me. Beatriz always has a positive attitude and this is what keeps me coming back to the facility. Thank you guys for always being so kind.
Source: Google
Mario Mejia
★ 5
Beatriz & Dixie are great host and make the whole gym environment very enjoyable and uplifting.
Source: Google
angel carrillo
★ 5
Really good gym
Source: Google
alejandra zuniga
★ 5
Very good customer service and really easy to sign up. Thank you natalie and Devon for your help.
Source: Google
Joshua Goodloe
★ 5
I'm someone who likes to get to the gym nice and early. Its always nice to be greeted with such big smiles and the energy to match. Christine & Natalie never disappoint. Nothing but positive vibes.
Source: Google
paulie1541
★ 5
A famous business author once said "team engagement can increase business profits by 22 percent" (Dale Carnegie). Natalie and Christine are the epitome of positive client engagement. They welcome members with a fun and positive atmosphere that wins client loyalty. Given enough time with positive reinforcement and encouragement of posting client results on social media it can potentially increase business profits up to 22 percent. This was an idea that both Natalie and Christine expressed to me, they are creative entrepreneurs that are actively trying to help the company. If they were given a team to share their ideas and implement it in the facility it will inevitably lead to profits. Thank you very much Female Zorro.
Source: Google
eastsoccer2
★ 1
Checking out the gym before moving to the area, wanted to get a guest pass to try it before I committed to signing up. After being sent an online guest pass to try the gym, drove all the way there to then be denied entrance for some tiny print hidden away on a page not even related to the guest pass where you have to be “local” (drivers license in the city) if they will let you in.
Shady business hiding details so people wouldn’t see them and waste their time, hoping you would pay at the door so you didn’t waste your time getting all the way there.
Shady business hiding details, wouldn’t go to any 24 hour fitness in the country after this experience. Very scummy and disrespectful of customers time. Wouldn’t have made effort to get here if I wasn’t lied to that I would be able to try the place out.
Source: Google
David G
★ 5
Never a dull moment. Good employees, good people and great equipment.
Source: Google
Anthony Cordero
★ 5
My experience here at 24 Hour Fitness in SB has always been great! I love the staff there too, like Christine and Natalie and the managers Susan Jerry. All have always made me feel at home and motivated everytime I come to the gym. and l've always appreciated that 💯
Source: Google
Sergio Valenzuela
★ 5
Natalie is very welcoming and very informative when I came into the gym asking for details about the memberships. It was truly a great experience.
Source: Google
Maria Schilling
★ 1
I come here everyday hoping I can hoop I come and trade in for a basketball and there flat they don’t take responsibility into pumping their basketballs absolutely ridiculous
Source: Google
Marco Ascencio
★ 5
Just want to give a big shoutout to Christine! She’s always super helpful, positive, and motivating when me and other people are there 💪🏼
Source: Google
Misael Quevedo
★ 5
The staff is always on point very helpful, when I walk in Christine always greets me and always helps me with any questions that I have. It’s a really clean and well maintained gym I strongly recommend this gym 👌
Source: Google
Lorenzo Soto
★ 4
I truly appreciate Natalie’s and Christine’s kindness and welcoming attitude. I truly feel at home every time I check into the club.
Source: Google
Jose P. Diaz
★ 4
My experience with Christine is she's very helpful and attentive and seems to be very cheerful
Source: Google
Desiray
★ 5
Natalie is always super nice whenever I come into the gym. She greets everyone warmly, creates a welcoming atmosphere, and makes the gym experience so much better. She’s encouraging, professional, and genuinely cares about the people around her!
Source: Google
AndyNJoy Siregar
★ 5
Christine and Natalie are super awesome and they’re both very friendly, I’ll give them both a thousand of thumbs up 👍👍👍👍👍👍❤️❤️🙏
Source: Google
BRAD
★ 5
Sara the Manager at the San Bernardino 24 hour fitness is always professional, kind and helpful. If you need help with anything ask Sara she’s the best.
Source: Google
Mario Ruiz
★ 5
Source: Google
Ethan Suarez
★ 5
Had an awesome experience. Jerry the service manager helped me get a new membership and was a great help. Gym is spacious and clean.
Source: Google
Johnny G
★ 5
I was greeted by Chanell at the door. She was very helpful and polite with my purchase and in answering my questions about certain equipment.
Source: Google
Shrey Saretha
★ 5
Source: Google
Angela Rivera
★ 5
Sara and Jerry were extremely helpful and very welcoming! Excited to start taking the group classes.
Source: Google
Mark Ivezaj
★ 5
Friendly staff and plenty of machines available one of the cleanest 24s I’ve been to!
Source: Google
JLZmojo (JLZmojo)
★ 5
Source: Google
Ariana Veliz
★ 5
Fantastic service. Always clean. Machines are up to maintenance!
Source: Google
Matthew Sihombing
★ 5
Just signed up today with the manager Jerry at the San Bernardino location. He was very helpful and informative on all the amenities available as well as finding a membership package that worked best with me. He also did it in a very timely matter, as I was able to get my membership taken care of and get to work on time after. Also appreciate that he was able to fit me in for a visit on a short notice. Very happy with my overall experience. Thanks Jerry 🙏🏽
Source: Google
Earth_Eyez 88
★ 1
Horrible customer service.
Horrible staff, unfortunately
Source: Google
Jay Nichols
★ 5
Excellent place for working out
Source: Google
Derek Presti
★ 5
Staff is amazing and thank you Jerry!
He expedited a new sign up after I had to cancel a stolen card. Spacious location with all the amenities you could ask for!
Source: Google
Adriana Parra
★ 1
I was a guest at this location recently, I have never been to a more dirty gym than this one. At 5 AM there shouldn’t not be huge trash bags at the entrance if the restroom cleaning supplies left in the locker room area, calcium/ soot build up in the shower floor corners, floors visibly soiled. It’s an outbreak hazard waiting to happen. For the members that already pay a high amount should also include an employee that covers the cleaning. This place needs a team for a deep clean to get the place sanitized and start on a baseline expectation. Followed by a better custodian that actually appreciates there job to maintain and not have to do the deep cleans as often….so disappointing and embarrassing.
Source: Google
Pablo Gomez
★ 5
Sarah and Jerry was awesome very helpful ask for them!😃
Source: Google
J. Ethan Turner
★ 5
I had a great experience with Jerry here at 24 Hour. From the moment I walked in, he was professional, and genuinely interested in helping me with what I needed.
He wasn’t pushy at all—just informative and honest, which I really appreciated. He took the time to show me around, answered all my questions clearly, and helped me understand what I’d be getting from the membership.
You can tell he actually cares about members and wants them to succeed. I felt like I was being guided, not sold to. That made a big difference.
If you’re thinking about joining this gym, ask for Jerry. Solid guy and a great rep for the gym.
Source: Google
Michael Johnson
★ 5
The staff and manager are always pleasant and professional. i’m always greeted at check-in and acknowledged on my way out. I had an administrative issue recently with my membership, not caused by any issues on site at this location and the manager handled it quickly and efficiently. I also appreciate how well the facility is maintained—especially during allergy season, when regular dusting makes a big difference. Overall, a clean, welcoming environment that’s well-managed.
Source: Google
Ty Lane
★ 5
Jerry was very accommodating during my sign up process. Looking forward to seeing what this 24 has to offer!
Source: Google
Taylor Kelley
★ 5
Sara was extremely helpful and friendly. Easily one of the best 24 hour fitness I’ve been to. Thank you for your help! The location is very clean inside also!
Source: Google
Peter Walker
★ 1
Please be cautious with the woman who is actually the general manager of that store. If you're new, she may come across as incredibly kind, unlike anyone you've met before. However, the moment you encounter any issues, her true personality will show.
Do not accept any “free” passes or offers, because they’re not truly free. Avoid putting your credit card into their system; it’s much safer to use cash, or you may end up regretting it.
I’ll continue to update this review over time, but for now, I just wanted to give everyone a warning. Be careful, or better yet, choose another location. The management at this one has been deeply disappointing. Thank!
Source: Google
Hermann Le Patriote
★ 1
Hello dear all. I recently visited a fitness store while staying with my aunt in San Bernardino, and unfortunately, I had a very disappointing experience. The manager was extremely rude to my boyfriend and me, simply because we were laughing and singing a little. On top of that, the facility was dirty, and many weights were missing. I was hoping to enjoy trying out a new location, but this visit left a really bad impression. Thankfully, I don’t live in the area and won’t be returning, but I wanted to share how unpleasant the experience was...
Source: Google
Lonnie Epps
★ 1
Showers always dirty and have mold in them. On 6/22 they were closed until 745. Had to go to Rialto for my workout!
Source: Google
r pat
★ 1
Time and time again they are never open on time. Frustrating when they already condense their hours and can’t even get that right. Avoid this gym .
Source: Google
Natalie Villegas
★ 1
Manager was very rude and very unprofessional. I’ve been a member with them for over five years and they put money out of my account every month as I reside in Lake arrowhead California. I drove all the way down the mountain to come work out and my bill is 10 days past due, and they wouldn’t allow me to work out 10 days. Normally if it’s past due, they would just tell me go ahead for one time this Manager had no exceptions and didn’t even try to be reasonable. I understand I need to pay my bill which I will right now. But I’m literally driving to another 24 hour fitness because that’s how rude she was
Source: Google
Autumn January
★ 1
The new Manager Sara decided she wanted to tell me there isn’t recording allowed in the gym and she had the right to pick on me!
Came into address me as if I was the problem after a gym bro decides he was to verbal harass me
Mind you I have all of this recorded
After 5-6 years of recoding in this gym I have never been told I couldn’t unless in the bathroom
Reached out to corporate no response
I posted the footage for a week and no response from corporate which lets me know that my business was never valued so Im restart my fitness journey else where
Thanks Sarah for reminding why I should never invest in a company who pays their employees pick on their members!
Worked for 24hour Futness and was treated like trash and remained a member to be treated like trash!
Thanks forever!!!!!!!!!!!!!!
Source: Google
Elise Lewis
★ 5
Great experience. Manager Jamie was great to work with.
Source: Google
Tony Bruce
★ 5
Great Gym!!! And Devon is knowledgeable, kind and has a great smile.
Source: Google
belinda luna
★ 5
Jerry was super helpful with signing me up with 24hrs buddy program. Saved me a ton on my membership! Thanks!!!!
Update : Connor was so helpful to help me add a buddy to my membership as well. Thanks guys!
Source: Google
gerald johnson
★ 5
Why isn't 24 Hour Fitness 24 hours 7 days? COVID is long over
Source: Google
Richard p
★ 1
Another dump of a 24 hour fitness, supplies not stocked, cushions all ripped and weights all over the floor while staff play on their phones at the desk
Source: Google
Joseph Agundez
★ 5
Sara pare has great Great costumers service very satisfied with her service.
Source: Google
Jose Navarro
★ 5
Sara parr made my day Signing up was very easy and she has great customer service! Definitely will be back because of her.
Source: Google
Kenneth Dela Cruz
★ 5
Jerry helped me out.
Source: Google
Leo Bravo
★ 5
Shout out to Jerry for helping me with my new gym membership! Great help and cool dude👍🏼 come by and get your membership
Source: Google
Alphonso Jimenez
★ 5
i just got a gym membership and it was a very easy and smooth process. Jerry helped me out a lot making sure i knew what i was paying for and was very helpful.
Source: Google
Fred M
★ 5
Sara parr and jamie were super helpful along the whole process great people!
Source: Google
Matthew Menchaca
★ 5
Source: Google
Michael Lorenzana
★ 5
Source: Google
Godfather
★ 1
Needs a lot attention when it comes to cleaning crew staying on top of every area throughout the GYM, renovating 24-hour
Source: Google
Rosa Castaneda
★ 5
Seriously!! Thankyou @Jerry!!! For your amazing customer service!!!... you have noooo idea how much you helped us🥹💯💯💯🙂↕️
Source: Google
R Velasquez
★ 5
Source: Google
itsjosue_
★ 5
Source: Google
NO NAME
★ 5
Source: Google
Jose G O Torres
★ 2
Por el personal les daría 5 estrellas pero por seguridad no creo darles más de dos estrellas. Observé que entró una persona de la calle y abrió 3 casilleros estaban llenos de cosas hasta una extensión tenía conectada cargando tabletas y celulares se lo informe al que estaba atendiendo y solo me dijo solo entran a bañarse no te preocupes 😨😅
Source: Google
Summer Jade
★ 5
Jerry is a nice manager, the gym is clean. Jerry provided good customer service answering all of my questions as well as helping me set up my gym membership.
Source: Google
Charles Adams
★ 5
When in the area my wife and I come to this gym. The staff and management are super cool and the gym is clean as well. They have some good machines too. Great place to work out 👌
Source: Google
Kevin Olague
★ 1
Any punching bags we can actually use ??? Other gyms have a punching for everyone ??how is it 24hrs when it's not even open 24hrs !!!!!
Source: Google
Lidia Carlos
★ 5
Jerry is the best so helpful incredibly nice. I have never left more Comfortable at any other location.
Source: Google
Alina Carlos
★ 5
Jerry was the best worker in all 24 hour fitness’s that I have been to and he was super helpful and in my opinion I had the best experience and had no trouble with misunderstanding.
Source: Google
Jamie Villatoro
★ 5
Source: Google
Matthew Gozal
★ 5
Source: Google
Kevin S
★ 5
Very courteous staff. Overall great gym experience because of it.
Source: Google
1111 Events and Co
★ 5
Only 24 hour fitness I’ve witness have an active team member cleaning the machines during my workout.
Team members were welcoming and approachable for all needs, equipments were organized and machines were cleaned and functioning. And Kudos to Jerry E who signed me up for the membership l.
Source: Google
5.3_vortec_max Cheyenne
★ 1
Well, just be careful at this place. They can steal your backpack or your towels and they won’t do shit about it and you can’t even see the cameras cause the managers are never there so I suggest you look for a membership somewhere else too expensive to be uncomfortable and unsafe and not be able to work out comfortable
Source: Google
Vanessa Ramirez
★ 5
Devon helped me out through the process and was very kind the whole way ! I started off trying it out and I loved it thanks to him :) Also thank you to Sara Paur as well we connected so well
Source: Google
Braulio Hernandez
★ 5
I come play basketball ball here, its a game changer if your looking to evolve your skills , lots of great people , Serious b ball runs management is super dope , reallyy clean , and it’s next to great restaurant if you want a meal after the workout
Source: Google
Dexter McDaniel
★ 5
Great club very clean and the GM Sara Parr is amazing and hands on.
Source: Google
Jason Espino
★ 5
Manager Sara Parr was very welcoming
Source: Google
Khemphone Thornton
★ 5
Great place to workout if you don’t like a crowded gym, staff is always so nice and welcoming when we come in.
Source: Google
Bruno Cazares
★ 1
Muy sucio, poca higiene, en especial los baños es deprimente ver unas instalaciones asi, no lo recomiendo para nada, siempre esta solo y ya entiendo porque
Source: Google
Ian Wong
★ 5
The water heater is hot now
Source: Google
Vera Free
★ 1
Be aware that the free pass is NOT free. Once the manager assume that you wouldn’t sign in for a membership they would charge you $30 per day. Sales managers would treat you like a number that’s their main downfall. I wouldn’t come back and wouldn’t sign in.
The general manager on the other hand is nice and professional. Hopefully , she can change the dynamic of the way the managers are handing business at this location.
Source: Google
Alexandro Garcia
★ 2
The gym is not kept clean or maintained to appropriate levels. There is always something either broken or extremely dirty inside the gym, when possible I would prefer to drive to the Redlands or Fontana locations.
Source: Google
Maria Portocarrero
★ 5
Excelente atención y muy buen ejercicio. Gracias 🙌🦋🎀🤗
Source: Google
B Fields
★ 3
No day pass option, but they have a 3-day pass for 30$. Some steep 24hr or CA pricing. Decent gym that's not overly crowded.
Source: Google
Carlo
★ 1
This place is nasty, I can’t do more workouts in this gym site. Like for real, do people really have to say this gym is dirty? I am never coming back over here, sad but true!
Source: Google
Sybil
★ 5
He was very informative and easy to work with
Source: Google
Gio Silva
★ 1
I’ve been disappointed with the cleanliness of the men's locker room and showers at this location. It often looks dirty, and it’s unclear how frequently they’re cleaned. As someone who needs to head back to work afterward, this is not an ideal experience. I may start just driving to the Redlands location if this issue isn’t addressed soon.!
Source: Google
Johnny S
★ 2
The gym overall is good.
However, the gym isn't 24hrs, when it's time to open on weekends or Monday mornings the people have to deal with late employees. Like a culture of laziness.
When you bring it up to the managers, which they get rotated very often, there's not much to do as "it isn't their problem". No sense of pride or ownership on the employees, seems they're there for a good time not a long time.
Wish it was different, but sadly it isn't.
Source: Google
Eric Villalobos
★ 5
Source: Google
Ezequiel Hernandez
★ 5
Source: Google
Jose Luis Garcia
★ 4
Source: Google
Koriine B
★ 1
I've been working out here for almost two years and have always enjoyed my experience. Unfortunately, during my recent visit, I started feeling unwell and had to leave early. However, I was disappointed to learn that Jerry asked my +1 to leave as well, which was unexpected and unnecessary.
Source: Google
Andy Lara
★ 3
Only getting 3 stars because it was leg day and all the leg equipment was pretty bad, definitely not a gym for leg days, although all the other equipment was pretty good. But like I said they only have like 5 machines for legs
Source: Google