★ 5

We just joined the Auburn Racket Club & love it! Especially the water aerobics classes taught by
Lana!!

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★ 5

I used to belong to the racquet club 10-15 years ago. A couple months back I saw this new water aerobics teacher, Chris Aust being introduced on their FB page. His story touched me and inspired me to rejoin. I love the fact that 3 days a week his classes start at 7 am which is perfect for my schedule. Thank you Chris for serving in the Air Force, the serious injuries you've sustained, and the success you've found doing water aerobics. You bring your disciplined style everytime, you hold us accountable, and you give us the best cardio workout for me. #Thankyou

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★ 5

I've been a member for about 3 months now and I absolutely love it there. I like the spin and weights class especially. The Zumba is really good too and the pools are lovely. I wish I would have joined a long time ago.

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★ 5

Been a member here for over 2 years and love this place. The training, staff, and atmosphere is amazing. I have never felt so much at home with a gym and the continued upgrading of equipment and services is amazing. I will always be a member here and getting my training from Desmond

Thank you ARC for everything you do

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★ 5

Highly recommend auburn raquet club. I know I will never find another gym like it. The babysitting program is spectacular and I have felt comfortable taking both my kids in there since they were 2 months old. Cheri is the best and has an amazing program, as well as picking very reliable people to watch our kids. At this point they feel like family, they know my kids so well and take such good care of them.
The workout space is everything you need and more, especially now with all the new equipment. Even their landscaping is gorgeous. They have beautiful flowers everywhere, definitely a relaxing place to be.
They also have chiropractor/massage/spa inside. If you have kids you know it’s not easy to get that time to do that stuff. I use the chiropractor and massage therapists regularly, so much easier while my kids are in babysitting.
I’m beyond grateful to have this gym. It’s one of a kind and worth the money and more. They have perfected every aspect of it and I recommend it to all my friends and anyone who asks.

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★ 5

I've been a member here for ~15 years straight. I have played tennis and pickleball, used the sauna, hot tub, gone swimming, and taken some group classes. I mostly use the gym now for the best personal training around with Desi (fitness director) and holding me accountable for my health. I will keep coming back to stay fit and healthy! The newly renovated snack bar is a nice touch too.

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★ 5

My son has had a great time at the Sports 'N Splash summer camp this year! He likes the swimming time most of all but also enjoys the games and playing outdoors. He always comes home happy and tired. The camp is well staffed, and I appreciate the flexibility to sign him up for the day or a couple weeks at a time.

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★ 5

I’ve been a member of this club for a couple of years now, and it’s truly been a great experience. The front desk staff always greet me with a smile and are incredibly helpful and welcoming.
What really stands out to me is the childcare programming—especially the summer camp. My child absolutely loves it and looks forward to going every time. The staff are engaging, caring, and always keep a close eye on the kids. They offer a variety of fun activities, including swimming, which my child especially enjoys.
The club overall has a very comfortable, inclusive atmosphere. I see people of all ages enjoying the facilities, and it really feels like a community.

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★ 5

This gym has been life changing for our family. Specifically, the childcare. They genuinely care for the kids, and my daughter asks to go! I’m able to get a much needed break, to workout, or just relax by the pool, knowing my daughter is in good hands. Our quality of life is better because of this gym.

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★ 5

I know that this gym can seem a bit pricey but the day care program here makes it worth EVERY last cent! We get two free hours of day care every day included in our membership and the best part is that my child truly enjoys coming! Cheri has cultivated such an amazing program and treats every family that comes in like one of her own. The babysitting staff are so sweet and attentive and you can tell they really enjoy their job and being there. I really cannot say enough about this program but if you are a parent and looking for a family friendly gym you can go to where you know your child will be taken care of, this gym is that and even more!

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★ 5

Amazing gym! Has everything you need and more!

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★ 1

The prices are pretty outrageous for what you get. I was a member for a while. I had to stop my membership for a few months for personal reasons, Only to find out that when I wanted to come back I had to pay for the initiation fee all over again. Their outdated gym equipment doesn't grant the high price of the initiation fee.
Their staff could also be a little bit friendlier. I sent emails and left voicemail for over a month before I got a call back. It's sad that this is really the only gym in Auburn.

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★ 5

Love the lap pool

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★ 5

The pool, classes, and kids club are all so great! Our whole family is so happy we joined.

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★ 5

Great facility in Auburn with pools, tennis courts, gym, spin room and so much more

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★ 5

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★ 5

I've grown to love this place over the years. Its an older facility but they constantly add new things like an infrared sauna. I swim 5 days a week so i have gotten to know the staff. They have very little turnover so you know they treat their employees well.
Just like any health club if you use the facilities it's well worth the money. Call them and take a tour if your not a member. you won't be disappointed.

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★ 5

I have been a member of this club for the past 7 years . It’s an older facility, but they constantly make upgrades. Every year they add on amenities. The staff is professional and engaging. Their programs are excellent. I’m there every week swimming 🏊‍♂️. If you use the facilities on a monthly basis it’s well worth the $$$

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★ 5

Great facility. Equipment. Pools. Staff. An awesome place for all.

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★ 5

Great gym! Lots of different rooms and workout options! Never gets crowded.

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★ 4

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★ 5

Best gym in auburn by a long shot. Love the daycare, swimming, and racquet ball.

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★ 5

Very clean and friendly. Friendly. Professional staff that are very friendly and knowledgeable love this place.

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★ 5

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★ 3

Was a member years ago and didn't think twice about rejoining when we moved back to the area. Some things haven't changed (ie: dated locker rooms) but have heard facility upgrades are planned that might address some of those concerns. Looking forward to playing more tennis and getting back in shape.

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★ 5

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★ 5

Seriously the gold standard of gyms! This really is a great gym... Lots of classes, lots of equipment, tons of amenities, pools, hot tubs, infrared sauna, smoothie bar, it just really is the best of the best as far as I'm concerned. Buuut, with that being said, I also have to share that this gym is also extremely expensive. A single membership per month is around $103-$110 from what I understand. I think it's cheaper for the whole family and if you're a student, but not entirely sure. So all in all, this gym is expensive but also fantastic! I guess you get what you pay for! 🤗🩷

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★ 1

All I want to know is how much it cost just for the water aerobics only , ( the pool usage only …) and I cannot get a straight answer 👎 the front desk are saying that they have no idea of how much it cost, really????? I don’t believe a word they say ! They want you to submit you to waste your time talking with a membership recruiter who will try to sell you a bunch of extra that you don’t really want ….you have to leave your name and infos …when somebody could just answer yes it’s $500 a month or it’s 50 $ a month … I like Cacfit because they are very straightforward there’s no “beating around the bush like this” or “shady receptionist “who pretend not to know how much does it cost at the gym?!?! give me a break !!!I wish they had a pool though, at Cacfit that’s the problem…

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★ 2

I had a membership for over a decade but left my membership to my family members in the area when I left for military obligations. When I came back, I was constantly hounded about my membership status. Little did I know, they took my name off my own membership. So I wasn't a member any longer. I put up with the expensive fees and lack of equipment because it was good enough. I'm now disappointed I stayed with this facility for so long. This is not a gym. It's a golf club without the golf. Save your money and time and find an actual gym that encourages holistic health.

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★ 5

Best workout Gym in Auburn!
Has everything you need and the Best class instructors. Has endless options for all ages. Super friendly staff.

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★ 5

I love the people, the classes, and the atmosphere here. Nothing but good experiences. My kiddo loves the kids club.

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★ 1

This gym has nice amenities. But, is not worth the price you pay and the contract bind you are in. It's not simple as just canceling you must jump through hoops to cancel membership. This gym makes at least $3.6 million annually from member fees and has outdated workout equipment to show for it.. seems like they care only about their racquet members, who mind you, pay extra on top of their ridiculous fees. But, sadly they are the only gym in the area that have such amenities and there for, take advantage of the members. Do not recommend

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★ 5

Just became a member and so far I am very pleased! They have amazing amenities and even childcare. I joined mainly for the pools and I am very happy with my experience. Would recommend!

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★ 1

I am here in auburn for a two days wedding venue touring trying ti get a feel for the town. We had a great experience last night getting pizza but when I went for a nice short workout at this gym. I was looked at and talked to very very rudely! There were threee people at the front desk but the woman working was rude, she wouldn’t help at all. I will never go back there and it left a horrible taste in my mouth. She shouldn’t work there

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★ 5

My first time. Very nice

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★ 1

Staff was not trained to sign me up for a day pass and turned me away.

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★ 5

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★ 5

I've been a long time member (over 12 years) and have just gotten around to posting a review. This place is excellent. It is a rare day when equipment isn't available due to maintenance. Plenty of equipment (cardio esp) and tons of free weights. I don't use the classes personally but hear from other members that they like them. I use the fitness facilities(cardio, weights, cable machines etc), pool and sauna. All of these areas are clean and well maintained and the pool area has seen a lot of renovation and improvement. The staff is polite, king and keep the place very clean. For what I spend monthly vs what I get, it's not cheap but I can see the value of a place like this...

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★ 1

They often flood surrounding properties because of "broken landscape irrigation" resulting in thousands of gallons being wasted, and creating a pest nuisance. Not a civic or environmentally sound business.

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★ 2

Wi-Fi never works or is slower than 56k dial up.

Most of the gym equipment needs a serious update as it’s over 20 years old.

Get rid of all the freemotion machines they are worthless

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★ 5

My husband and I just signed up last week, finally! So glad we did. The gym equipment is in really good condition and it’s well spaced so it doesn’t feel crowded. The atmosphere is so welcoming too! I am 6 months pregnant and the group Pilates class I took was challenging, but I felt sooo comfortable to modify while still making it challenging. The pool area is great because there’s a kids play area with a kids pool, hot tub, lap pools, and plenty of lay-out areas. Really excited about getting some sun out there after workouts.

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★ 5

I recently joined the gym after a Covid hiatus. The gym is clean and they take pride in the facility. It has everything for all ages. It’s the best gym in Auburn, hands-down.

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★ 1

Don’t even bother Business here

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★ 5

Love this place I come here everyday.

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★ 5

Great facility with huge variety of equipment, pools, and sport courts. Top notch personal trainers.

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★ 5

I love the staff there. I've worked with the trainers for years. They are knowledgeable and supportive. If you are wanting to learn about physical fitness, looking to loose weight, want to get stronger, or simply need encouragement and support, I highly recommend them.

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★ 5

I love all the different activities this gym has to offer and the pools are amazing! There is something for everyone here. They are always striving to improve the facilities as well. So glad Auburn has such a great club!

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★ 5

Love this gym! Have been a member for the past 2 years. I really appreciate all they do for kids from childcare during workouts, parents night out and holiday activities for kids. The group class are amazing with yoga, Zumba, Pilates and more. During the summer my family spends hours at the pool and the kids get their swim lessons. Great place all around!

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★ 5

Not only do I absolutely LOVE the club and the many new friends I've made including awesome moms, but I would give 100 stars alone to Cheri and the kids club/daycare program which is worth EVERY PENNY!!! The kids care staff are incredible and I adore them all. Huge shout out to Cheri and her team for giving our son the best care ever!!!

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★ 5

The best gym in Auburn hands down. So family friendly. All the members are awesome and so considerate. The staff is phenomenal especially in the kids care. Highly recommend

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★ 5

Super friendly staff, with positive attitudes towards comprehensive health for their members. Pools are great and not too crowded, and they're building a new sauna facility. Spin, cardio and weight rooms are top notch. Altogether, a great offering from some fun people.

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★ 5

Great place! Great management and beautiful facility! 😍

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★ 5

I love the environment and people!

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★ 1

There are very real reasons this gym has a low review. But unfortunately it has services others do not offer in Auburn, namely a pool, hot tub, tennis and racquetball. Having been a member for over 5 years I feel the biggest problem is the leadership and management. They are unresponsive, and poor communicators when you do interact with them. The regular ataff are fine; nice and friendly. Time and again I reach out to management on requests or concerns and NEVER have they been responded to or addressed. Obviously you'll see this is an ongoing issue from the other reviews. Why on Earth something isn't done about this by the owner continues to baffle me. Why not strive to be excellent in what you do in our small community? Why not show that you care about your members? We are all there to increase the quality of our life and yet it doesn't feel like they care. Other problems stemming from poor leadership are lack of cleanliness. The pool, restrooms, and equipment are smelly and dirty. There is inadequate ventilation in the various workout rooms. There is more I could say but no one cares anyway. Good luck.

I see that the club responded to this review and there is no reply feature. Here is my reply--- offering to help now is a farce. After 5+ years of ignoring me and many other cuatomers, your offer is WAY too late. You run a horrible business. IF YOU CARED, you would have responded to numerous verbal requests, notes, comment cards, and emails as they occurred. Poor excuse for competent and caring leadership and management.

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★ 5

If there were 6 stars, I would give them 6. I never review anything but couldn’t understand why this place would have anything less than 5 stars. Great gym, great staff, nice location and views, amazing child care, awesome pool deck, great capacity, workout space, and equipment. This is the most worthwhile money I spend month after month.

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★ 2

Good Gym, good classes and the pool.
Read you contract careful. If you want to cancel or put membership on hold they will extend your contract to the month of hold. The hold fee is ridiculously high, for not using Gym for couple of month. Cancellation policy has all kids of hidden strings attached.
They requires proof of reason for cancellation even AFTER contact is over??!! No trust to members, not respect.
They raising dues every month and trying to squeeze every penny from you if you want to cancel contract. Not worst it!

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★ 5

Auburn Raquet and Fitness is my healing sanctuary. The pools, jacuzzis and sauna are wonderful. The staff is very supportive and the clientele is a positive friendly crowd. I am blessed to have a local gym to enjoy. Simone Julian

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★ 1

These guys can’t even call a new potential customer back. Front desk is given limited information about the club and really can’t do much for besides answer the phone after 2-3 phone calls back to back. Otherwise you get put on terminal hold.

Covid has affected a lot of businesses and they’re all running short on employees and especially those with any know how and that really give a care about their jobs or the customers they’re supposed be taking care of.

Will be going another club.

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★ 5

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★ 5

Great gym with so many different services available. I especially enjoy the multiple pools for lap swimming. Staff here are always friendly. Locker rooms are very clean and have everything you need. Very easy to find an available locker. Lots of exercise machines in their various rooms

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★ 2

I think they need at add chlorine to the pools. Everytime my daughter comes home, she smells like mold. :/

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★ 5

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★ 1

We wanted to get a membership for the pool to train for upcoming events.

The front desk said we could sign a waiver to use the pool & meet with membership after since they weren’t available.

Two women (who call themselves managers) came out to the pool deck and aggressively (with facial expressions that looked like they were ready to brawl- extremely rude/aggressive management) told us we needed to get out of the pool mid workout & sign up for a membership. I asked if we could finish our workout & was told no, that it’s a liability issue. When I pointed out we signed a waiver I was told that’s to walk around the club, but it’s the same waiver I would have signed if I came as a guest with a member.

I’ve signed your waiver.
I’m mid swim workout & now I need to get out of the pool & sign up for a membership.

I’m going to sit freezing & wet signing docs to get back into the pool? The whole encounter was mind blowing. I have multiple gym memberships & am always treated with incredible kindness at them. Unfortunately, they don’t have a pool.

I prefer to give my business & money where people are treated with kindness. If you are the same I would recommend going down the hill as many reviews have already stated.

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★ 1

Rude uninterested front desk --- too busy talking to coworker to bother with new folks; have checked 3 times over the past 8 years and bad initial experience every time. Overpriced, new money rudeness, and sales hungry and some of the worst customer service. No thank you.

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★ 5

The trainers really know their stuff. Been going 8 yrs and never een sowed to push over my safe limits

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★ 3

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★ 5

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★ 5

Thank You to the Amazing Wonderful Kimmy in Accounting...Thank You to Wonderful Season in New Accounts..Thank you to the Wonderful Front Desks People who have a very sincere Greeting every morning 😇 Thank You also for the Jacuzzis.

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★ 5

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★ 5

Best pools and club in the area.

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★ 5

AMAZING! Super nice staff who I’ve become pretty good friends with nearly all of them. Super clean equipment along with locker rooms. Very very kind and professional staff as well as fellow members. They have everything, too, from pools, to classes, to squat racks, to smoothie bars (pre covid), massages, and way more. LOVE IT!! Great place and family friendly.

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★ 4

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★ 5

Dr. Rick the chiropractor is amazing along with Meegan the massage therapist

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★ 1

After having an interaction with the GM I was told I was she decides who is a member at AFRC and my membership would be canceled. That woman is insane. Most insane interaction I ever had at a gym. Join at your own risk.

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★ 5

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★ 1

Stopped by to look at pools. Young brunette genius male wouldnt allow me to carry my 14# cockapoo with me. Hypoallergenic. UNREASONABLE. Lost another fanily. Didnt apoear clean either. And i readabout greed of mgmt. ill pass. I prefer to deal with reasonable folks and clean facilities. Your loss

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★ 5

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★ 2

The club is a bit cleaner than it was before. Its actually at the spot where it should have been prior to the Pandemic. But not Covid friendly at all in my honest opinion. Still really dirty, never see anyone cleaning anything.
But, three young idiots sit at the front desk for hours chatting. I would have two of them cleaning all day.

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★ 5

Pool was beautiful 😍

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★ 1

Had an issue at AFRC and found the new GM totally unhinged and 100% unprofessional. Tried to talk to the owner and the owner said the GM felt threatened. After that I interaction I quit and joined Johnson's Ranch and have never been happier.

Other than 2 lap pools the place is trash. Oh btw the two lap pools and spas always have issues.

Members at AFRC told me owner is the problem and didnt want to believe the crazy stuff they told me, but yes it is 100% true.

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★ 5

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★ 1

I agree with others that this club is only interested in profit over the health of their members during the pandemic. They mocked me when I complained about them breaking the law and opening when unsafe to do so, and then they terminated my membership. They are only a less than a mediocre gym except for the pools. All else is comparatively substandard compared the other clubs I am a member of. I’m 68 years old and in good shape but I’ll let them take the $150 they refused to refund for future months dues as opposed to becoming infected. Don’t join this club! It’s a loser!

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★ 5

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★ 5

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★ 5

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★ 4

Overall, a nice place. Nothing fancy but nice and well kept nonetheless. Good people and clientele and a very easy going staff who do a great job but without taking their job too seriously thus are pleasant to be around. More consistent and publicly accessible pricing would be appreciated versus their top secret, negotiate and learn afterwards that others pay 20% more/ less for 1-2 years.

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★ 5

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★ 5

Great place!

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★ 5

Let me first say that I don’t usually write reviews however I feel like they deserve one. I joined the Club a few weeks ago and have been impressed with the facilities and staff. They’ve answered all my questions, and have been extremely helpful. Very clean...equipment is spotless. Pools have been well maintained along with outdoor amenities and grounds. Kids Club was great also, my son was willing to go back, so plus, plus! People are friendly as well...literally walking down the hallway and couple people said hi. Had a couple good conversations out by the pool.
Anyway, so much to say, I’ve joined a few gyms in my lifetime and this one is A+
I have no affiliation whatsoever. Just a girl who thinks the Auburn Racquet Club has a little something extra to offer!

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★ 5

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★ 5

My family and I really love the racquet club!! There is something for everyone in the family and we love making memories on the pool deck in the Summer.

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★ 1

Refuses to pause membership even though the club is CLOSED indefinitely. The management is looking out for themselves over their customers. I understand the need to keep the lights on but being unwilling to work with your loyal customers during a global pandemic is downright unacceptable.

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★ 1

Do not give them your business. I fell on hard times (perm disabled) and couldn't pay my fees so I asked for the 20 dollar a month hold which is outlined in the contract. I was told to "allow my card to decline" so they could put me on the 20 dollar plan retroactively. My card was never charged so I called in and was told the accountant was on lunch. Called again a few weeks later and was told everything was set up. Then recently I got called by a collections agency saying I owe them way more money than 20 dollars a month for a few months. I never once received a phone call from the club asking for money or trying to fix the problem before this. They just auto sent it to collections. I called them after I received the call from collections and was told the accountant was on vacation and that they would look into it and call me back. They did not call me back. Now my credit is reporting that they are still trying to collect even though their employee said I was doing the right thing. Honestly I think they are against disabled people because this all happened right when I was declared permanently disabled. Screw this place!

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★ 5

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★ 5

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★ 5

wow, don't understand the negative reviews I'm reading here! I was a member of this club awhile ago (briefly, but had to move out of the area) and loved it. Membership guy (I think his name was Luke) really nice and engaging, and mostly what I loved were the multiple great swimming pools, since I mainly swim laps. Would join again if I lived here.

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★ 5

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★ 1

Extremely rude management!

Constantly nagged by these people, and I'm not even a member!
Get over yourselves, and stop yelling at people.

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★ 3

Overall a decent gym and the best option for multiple amenities in Auburn...pools, tennis, volleyball, racquetball, pilates, yoga, massage, hot tub, sauna, the list goes on and on. Minus one star for not having an organized volleyball activity. Their beautiful sand volleyball court was half the reason I joined in the first place. I'd inquired at the front desk about it, they took my number, and then I never received any follow-up. And minus one more star because I know they gave someone else a better deal on their membership than the one I received. It's tough enough to go work out in public...now the club is picking favorites? I'd rather join a gym that treats everyone equally. A member for 2 years and now discontinuing.

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★ 1

I went into the gym to inquire about joining. The front desk refused to answer any membership questions. They said I would have to talk to the membership sales person for pricing. That sent up a red flag for me. In my experience, any place that won't tell you up front what it costs to join is being deceptive. I've read every review about this gym because I did want to join but I found A LOT of comments from people with the same red flag feeling as me. They couldn't get anyone to tell them what the membership cost and those that were members complained of shady fees being charged. Check Yelp too. If the girl at the desk had just said "it costs X for an individual" I would have probably joined. Every gym I've ever joined that insisted on me making an appointment with a sales rep has screwed me in some way. Someone please tell me why the price is a secret!

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★ 5

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★ 5

Staff is friendly and helpful, classes and instructors are great, hours, location, and facility very nice. I've belonged to various clubs/gyms in different cities...this one is among the best.

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★ 5

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★ 1

This club is one of the worst gyms I've been to. The kids club is never open when you actually need it. The snack bar is open only at odd times. The construction is ongoing. Over a year and it's not even close to being open. If there was a calfit up here this place would be blown away. On top of all that over 170$ a month for 2 people. Outrageous expensive. Don't waste your time here.

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★ 5

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★ 5

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★ 4

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★ 5

This is the place to go if you need day care or a snack from the snack bar or if you want to loose weight or swim in a pool or you can join the shark swim team! If you want/need ANYTHING they have it!

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★ 5

I love the pool!!!!!!
This is the best gym... Ever.

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★ 4

Very helpful. Great

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★ 1

Membership Rep. Luke is cold, rude and impersonal. I requested information and pricing for a membership he flipped open a binder to the pricing and then said "So do you want to sign up?" I said "Let me think about it" he said "Think about it" nothing more. No thank you for coming in, if I can answer any questions for you please let me know, or even goodbye. I let myself out of his office. His rude, impersonal behavior is a telling sign of what membership would be like. He made my mind up for me before I ever left the club.

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★ 1

Don't EVER try to get OUT of your contract due to a LEGITIMATE medical condition.....they have NO MERCY and will ding you a great amount financially. I am very upset and disappointed that they are so rigid and unwilling to work with us to get out of our bind - piling medical bills don't allow us to pay the amounts they are demanding. FAIL!!!!!!!!!!!

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★ 5

My family of three have been at the club for nearly 3 years. It is very family friendly and we have enjoyed our experience. Nice facilities and nice staff. We hate to say goodbye, but we are moving out of the area.

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★ 5

Top of the line.

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★ 5

Completely disagree with the first reviewer. Whenever equipment is broken, a sign is put on the equipment saying what's wrong with it and when it is expected to be fixed. The facility is state of the art & immaculate since the remodel...the best club in the foothills.

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★ 2

They are too busy to show potentially new members around without an appointment. I can't imagine that works very well. It surely didn't for me. Too snobby for me to want to give them my money every month.

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★ 4

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★ 5

I've been a member for several years. I love my personal trainer. They just remodeled the place as well.

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