★ 1

Source: Google

★ 5

I came into this gym for the first time yesterday and was greeted by the sweetest , most friendly staff ! I came from planet fitness so I was slightly intimidated when I signed up online but coming in person , everyone made me feel so comfortable . I was told about the trainer and how there was a promo going on so I signed up and met with him today . Christian was absolutely amazing ! He did a body scan with a machine they have and we went over my goals and discussed dieting and exercise . He showed me some work outs to help me and had me do them . He was very patient and supportive . Christian made me feel safe and comfortable while also motivating me and I think that’s a huge deal when it comes to looking for a trainer . Christian taught me so much in a short time and the way he was very detailed with everything was truly amazing . I have looked up videos and still not been able to find info all together like the way that he taught me today . Highly recommend training with him ! Thank you all so much for making me feel happy and motivated again . I know that I made the right choice switching to this gym!

Source: Google

★ 1

Pretty bad experience. Had me waiting for 2 hours for the head manager to be able to cancel membership. At the end he never came back from his break. Then a new receptionist came and told us we could cancel online. We didn’t the other guy tell us that from The beginning instead of making us wait for 2 hours. Also I really doubt he gets a 2 hour break just because he’s the general manager

Source: Google

★ 5

My personal trainer is Joanna Guzman is wonderful. She has taken me from total no muscul to actual muscular & I feel so much safer & strong. she keeps adding pounds & it makes me feel good!

Source: Google

★ 5

Worked out with Christian (manager) yesterday and got absolutely cooked, he is really knowledgeable and will guide you through it. Really kind people and nice facility

Source: Google

★ 4

I dont come into this location as much as I used to, but that's not to say anything bad. Its on the smaller side but for the most part they maintain their equipment. They dont have alot out of service at the same time. Its pretty good and that's considered I've gone to the one in long beach in bixby, cerritos, Norwalk, and garden grove. Parking can suck, and sometime people hog machines but otherwise I do recommend. I do go regularly for yoga now with Ed he specifically is so good and can say his dialogue during yoga always has me thinking and leaving more positively.

Source: Google

★ 5

I just got set up on my membership today with Edgar the manager and honestly explained everything so clearly and he set me up with a training session to learn more about the equipment! He hooked it up with a few guest passes too so I can invite my family and friends to try out the gym too. Thanks Edgar😁

Source: Google

★ 1

Charged my bank twice had to dispute the charges from my Credit Union and now they will not be allowed to charge my account anymore I will pay and leave a credit on the account

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Worst customer service ever. If you want to cancel after 3 days, they ll take your money and not refund anything. The manager wasn’t helpful and didn’t want to give me his supervisors name/ email.

Source: Google

★ 1

This people when you want to cancel no one can help you , I spoke with the new manager Edgar he said my membership is canceled but what a big surprise the charge again ,I called to the gym and they said Edgar is not here maybe Monday and your membership still active I was like what? But no one can do anything if the manager is not there 😡

Source: Google

★ 5

Can't wait to get my fatt tail back in the gym

Source: Google

★ 5

Source: Google

★ 5

Good yoga class with JR

Source: Google

★ 5

Me encanta!

Source: Google

★ 1

Good luck cancelling your membership. I have called, emailed and gone into this location twice and nobody will cancel my membership because apparently only (1) general manager has the ability to cancel but won't respond to email requests. I have reported this place to the BBB, and FTC. My boyfriend has been trying to cancel for 3 months and they keep charging him. This place is unbelievable.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

Crunch is pretty solid. Fitness 19 shut down all of a sudden. So Crunch was the next option. My only complaint with Crunch is that it always seem warm inside.

Source: Google

★ 5

Alejandro and the rest of the staff have been amazing since day 1 of stepping foot in this gym and continue to do so. A good location for sure. Highly recommend !

Source: Google

★ 3

Some equipment need maintenance but its a good gym staff is always kind and good vibes hope you guys can read this have a good day ...👌

Source: Google

★ 5

Amazing staff and environment

Source: Google

★ 5

The gym is clean, and has awesome staff. They’re friendly, helpful, and on top of their equipment. They have trainers available every day of the week, and have people cleaning the gym every day. I love this place, and recommend it to everyone

Source: Google

★ 5

The gym is well Maintained. Shoutout to the Cleaning Crew Jose and Angel. They work hard to keep the gym clean. Staff is super friendly and they are quick to assist when I need help with a machine. Love the environment and highly recommend this gym to everyone

Source: Google

★ 5

Source: Google

★ 2

Deven tener en cuenta que sus promociones son engańosas no te dan la informacion del totalque tendras que pagar en el tracurso de un año . Esto es lo que tendras que pagar .
Incripcion
Mes
Y anul
Cada uno con diferente costo .

Source: Google

★ 5

Source: Google

★ 5

Crunch is cool. Been a member for years Was also a personal trainer there back in 2014. It's a pretty simple gym, cool staff. And it gets the job done. Oh .. The price is very reasonable as well.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Have been coming to this location since june2024 and there's definitely been a great improvement. Always clean and if something is dirty, just mention it to the front desk and they're always on it. Never had an issue with a machine not being fixed within 48 hours. Staff is always nice on any question or concern you might have. Definitely recommend giving this location a try again if you haven't come in a hot minute.

Source: Google

★ 5

Enjoy working out here ! Professional and friendly staff !

Source: Google

★ 5

Like the amount of equipment and classes available at this location.

Source: Google

★ 4

Source: Google

★ 1

The quality of this gym has gone so down hill it is literally disgusting. The bathrooms are filthy and the gym floor is an absolute mess. I understand that custodians do not show up until around 6am but does that mean if you go earlier than that you are subject to work out and use the restroom in filth? The platforms are so bad. If you want to deadlift, good luck getting the bar to not roll around on such messed up platforms. Someone can really hurt themselves that way. Mind you these are the same platforms that were outside in the brutal heat, rain and cold all during the pandemic. No touch ups or anything. And the prices still get raised? 50 dollars “maintenance” fee yearly? Maintenance on what? Everything is messed up and broken all the time. I’m surprised the gym still even has members.

Source: Google

★ 1

Terrible spot. Workers didn't know what they were doing. They lied to me on multiple occasions. Not even worth a visit. I'm still dealing with management just to get the money back that they stole

Source: Google

★ 5

Source: Google

★ 5

It's pretty cool gym and I like it

Source: Google

★ 5

Source: Google

★ 1

Worst gym ever

Source: Google

★ 5

I opened a crunch membership about a month ago and I am pleased with my experience so far. I am fairly new to the gym so I appreciated the General Manager being very helpful and knowledgeable about everything.

Source: Google

★ 3

Only 24 hrs a few days a week, opens late on Saturday and Sunday, the staff is actually pretty cool, but equipment, cleanness ,and gym hours need to improve

Source: Google

★ 5

Came in to crunch and I was in dire need of assistance since I am out of state, I asked the worker in the front named Fabian to with a middle part and asked him if he knew how to fix my alternator, he stepped up with no hesitation and had my car running in 30 mins. Sending love from Texas, Crunch fitness is the best 🤙🏼

Source: Google

★ 5

If you need anything in the gym go to Alejandro or Daniel! Love the community and culture that surrounds this gym. Had a great workout and met some good people!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I've been trying to cancel my membership but they make it impossible. I moved more than an hour away and have tried going on weekends to cancel. But, they say you have to do it in person and with a manager present. Problem is, their manager's hours are Monday through Friday 9 am to 6 pm. How irresponsible is it to not have any managers present on weekends? I work Monday through Friday and I'd never be able to make those hours. I've tried emailing both the manager and the regional owner and have gotten no response. I was also misled by whomever opened my membership(I don't recall the name). They said I would only pay 25 a month. But, I've been charged 28.99 plus random 50 dollar charges multiple times a year! Stay away from this gym. All the bad rap of gyms being impossible to leave and their sales people screwing you over are well earned here.

Source: Google

★ 4

Love being there to work out !!! Love the hours that it opens and closes too!

Source: Google

★ 1

Bad bad realy bad costomer service very unprofessional i went twice to cancel my membership twice and the manager wasnt available i had to go out of town i told them to cancel my membership and they wont do that .i dont know what was i expecting the gym its self is wack . definitely wouldn't recommend this gym even if going as a member pass if they would have zero star rating i would definitely use it they dont even deserve one star im surprised they have 3

Source: Google

★ 5

Source: Google

★ 5

the young man who works the morning shift cleans excellent good job Angel

Source: Google

★ 1

Absolute worst customer service I’ve ever experienced, Casey or Kasey however you spell her name said she was the manager, complete lack of customer service. Speaks to customers in a very rude and rash manner. Makes easy transactions, very difficult. This franchise should invest in hiring better reps, for their
brand.

Source: Google

★ 5

Source: Google

★ 1

I recently had a frustrating experience with Crunch Fitness in Lakewood. I needed to cancel my membership, and Casey, the manager, informed me over the phone that I had to come in person, show my ID, and sign a form. I ended up driving hours just to do this. When I arrived, Casey wasn't even there! To make matters worse, I found out I didn't need to sign a form or show my ID at all.

The entire trip was a complete waste of time. Casey was very rude on the phone, and this level of unprofessionalism and misinformation is unacceptable. I am extremely disappointed with how this situation was handled. I would not recommend this location to anyone.

Source: Google

★ 1

Manager is not it… they don’t care about anything

Source: Google

★ 1

This gym sucks with the staff the people that goes there and all the equipment specially the music they play I don’t recommend this gym at all they want my spouse to get her own membership so what’s the point of having a membership that I can bring a guest if they want my guest to get they own worst service ever specially with the supposedly manager Cassie or whatever her name is Lakewood gym should be shut down or get new management zero stars I rather go to Norwalk crunch fitness better service and also staff is very friendly they should learn from them

Source: Google

★ 1

Terrible, teen-with-bad-taste, music played 24/7. Someone needs to yank the playlist. Everyone's wearing headphones with the volume maxed out to drown out the gym's playlist.

Source: Google

★ 1

Making everyone share the same towel to wipe down their sweaty machines is just nasty

Source: Google

★ 3

I have been going to this gym for the past two months. The gym has a good environment and friendly staff. The only issue is the cleaning wipes for the machines. They are constantly out of wipes and replace them with a rag and bottle to spray. The problem with this is everyone is using the same towels and I don’t feel it is sanitary as well as you have to wait for the cleaning supplies if someone else is using them. If the cleaning wipes were available more this gym would be 5 stars.

Source: Google

★ 2

Boom box way to loud and broken machines that don’t get fixed for weeks

Source: Google

★ 1

“You have to pay an extra month to cancel if not we will take you to court and we will win” that’s what the manager Kasee said.
I tried to cancel my membership and Kasee acted rude and upset. Idk why she had an attitude when she only works there. Terrible management by her. I got an email by Crunch saying I only had to pay $9.99 but she said I had to pay $19.98

Source: Google

★ 4

Source: Google

★ 1

DON’T SIGN UP CRUNCH FITNESS LAKEWOOD
Signing up for Crunch Fitness Lakewood was such a nightmare to me!
I already canceled my membership subscription in December last year with their very rude attitude, especially their manager Casey who really should be fired, so unprofessional and rude. However, RIGHT NOW! They are still charging me 20 bucks club fees every single month……
such a vampire trying to take all your money

And they never answer my email to fix the problem!!!!!

Source: Google

★ 4

Source: Google

★ 1

Canceled my membership 3 months ago and was given a receipt. Haven’t been charged until this month and now they’re claiming I never canceled and are forcing me to come in person to correct their shady mistake. When I originally canceled they tried to talk me out of it which as a business to argue with your customer is crazy. They should have in their system that I haven’t paid in 3 months, and that I canceled. This is completely their fault or “mistake” this is extremely shady business practice and I definitely will be reporting them for refusing to refund the money they fraudulently charged without my consent. I have all the documentation to show I canceled. If a company can’t keep proper records they shouldn’t be in business. This situation was handled so poorly and horrible customer service

Source: Google

★ 1

I am stuck in LA for 2 months plus work extending several months. So not a resident but here for awhile. Staff was rude. I signed up for a free day pass to check this place out. What do you mean it is not free because I am not a resident of Cali. It says nothing about it on the sign up. I need to be a within 7 miles. Say what. I live in Redondo. Closest is Long Beach and Lakewood? Is this a joke. Instead I was charged 22 dollars for 1 day. Scam. I will take myself to LA fitness. At least they are more accommodating. Girl at the desk worried about her job. Let me sign the guest pass waiver. Hold my ID. So much for trying out a gym to see if I like it. Lost a member. Bye.

Source: Google

★ 1

The place is dirty. The manager has a bad attitude. Machines are always broken. The bathrooms are nasty.But the manager got upset with me on Thursday 3/21/24 stating all machines are working, these pictures are from 3/23/24. So she said I have to pay more after being a member for over 7 years and have seen the quality go down not even a 24 hour club anymore the urinal has been broken over 3 weeks not worth 300 dollars a year

Source: Google

★ 5

Source: Google

★ 5

Chris is the best. Very helpful makes everything easier.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

This Gym is sketchy . DO NOT SIGN UP HERE . All the managers are under 23 and they don’t tell you about the hidden fees when signing up and canceling.. I only sign for temporary membership while I was in town for 4 weeks. Worst gym and experience ever ..

The place is kept nasty and no one cleans at this gym.

Source: Google

★ 1

They literally let homeless people inside the gym to take showers where they don't even bother to cover themselves so some. I brought up the issue to the manager and it seems he already knows about it but doesn't care. They charge 84.99 yearly but monthly 34.99?
, so ridiculous. I tried cancelling with them and their late cancel is 15 and then they charge me another 10 dollars while charging me monthly and still charging me despite already cancelling with them. Don't become a member here if you don't want your money stolen from you.

Source: Google

★ 1

I am utterly disappointed at the cancellation process. I have been an active and loyal member at this location for over a year. I just recently lost my job and unable to continue my membership. Management is unable to cancel memberships and I was told to speak to their third party billing company. The third party billing company tells me I can only cancel with management. There is a disconnect somewhere and in the meantime I continue to accrue past due payments and late fees. This does not make sense. No one can assist me. This is not the proper way to treat good standing patrons and long time supporters of the community. Very poor customer service standards and extremely dissatisfied with the communication and handling of procedures.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Was told I Had to cancel in person despite living nowhere near Lakewood, told me to email management . I did and no reply, I tried to cancel a month ago and have been charged $50+ despite following their orders.

Source: Google

★ 3

Source: Google

★ 1

Casey the manager should absolutely be fired. She was so rude and because of her I plan on never ever returning here because she gave me a horrible experience. She was very racist towards me and my friend, it was easily seen by others around us as well. Horrible attitude, very unclassy!!!

Source: Google

★ 1

I could've sworn this gym is 24 hours Monday through Friday, showed up Thursday at 4 am and they were closed! Listen up management, it's not the client's fault you all don't know how to do your job and schedule people accordingly. Also, as MANAGEMENT it's YOUR job to come in and cover a shift if an employee can't make it in. The District Manager needs to get this place under control, this isn't the first time. On top of the horrible scheduling by management, one associate left an elderly man in the restroom ALL NIGHT LONG after they closed for the night. shame on you crunch!! Stop hiring kids and do your job!!!

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

They just want money from membership of people. They manipulate people to join and charge credit card even after canceling.

Source: Google

★ 1

Kelsey is a bad manager, very rude

Source: Google

★ 1

They send out fake invoices and say you owe money, even if you've only been there ONE TIME visiting and belonged to another crunch. They are calling me , emailing and texting me all day trying to trick me into giving them money..pathetic attempt for money grab.

Source: Google

★ 5

nice

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Friendly vibes enthusiastic personnel

Source: Google

★ 1

DO NOT SIGN UP TO CRUNCH. They are sketchy and will steal your money. Years ago I cancelled MY subscription and upgraded so I could bring in guest. I ended up canceling and was still charged for years because they simply opened two accounts for me instead of upgrading me so when I cancelled my account I still had a second one active. Crunch of course does not want to take responsibility so I will be speaking with my bank to see how to get this money back. If I have to sue I will. It’s not even about the money at this point just the principle of it. My friend has had a similar experience with crunch.

Source: Google

★ 4

Friendly staff just wish they have more classes

Source: Google

★ 5

One of the oldest cruches in this area. Wish they was 24 hrs every night, however make sure you know the schedule, I still make the mistake and show up on days they close early. Mon_ Thursday 24 hrs only.

Source: Google

★ 4

Source: Google

★ 1

I live overseas and when I come back, I need a place to work out for one month. So I signed up here, explaining the situation, and their employee said, no problem you can come back before the month ends and cancel. Which I did. Later I'm told there's a 30 day cancellation notification period and so I'd have to pay for a second month.

So what the employee told me was wrong but the manager, Kasee, took no responsibility for not having trained their employee well. Or possibly he's well-trained and was trained to lie. Either scenario is ludicrous.

Not to mention that they won't receive any future business when I return semi annually.

Looking out beyond the next month, they lose out on my future business and they've created a lose/lose situation for both of us.

Source: Google

★ 3

It's a decent gym, but the equipment is really old and hasn't been updated in many years

Source: Google

★ 5

Always friendly.
Always clean.
Gets crowded so choose your workout times wisely

Source: Google

★ 5

Source: Google

★ 5

Honestly this gym has everything I'm so glad I got a membership except one thing I Want my Free Shirt 🥶🤣

Source: Google

★ 1

This gym is not honest was charge me more than 2 years and when I talk to the manager told me you should to make cancelation after they take my money and I didn't go there from 2 years ago

Source: Google

★ 1

I've signed up twice. First time, classes were always full. Staff harassed me to sign with a trainer. Cancelation was difficult. Second time, employee lied and told me no annual fee and no contract. I was charged an annual fee and was told I had to pay monthly for my contract. After explaining my situation to a manager I was able to cancel. Prior to this, no one wanted to help me out.

Source: Google

★ 4

Friendly staff and management.

Also this particular club has some of the unorthodox equipment I have not found in other Crunch fitness Centers. Including a variety of CrossFit equipment.

The one downfall is the absence of a decline abb bench.

Source: Google

★ 1

Fix your hours listed on Google. It says it closes at 12, closed at 10:17

Source: Google

★ 2

Didn’t have high hopes to begin with since it’s open 24 hours.. but it’s insane how so many machines are broken. Not just a slight issue, but full on chunks are missing from a variety of them. Mostly all of the Hoist machines are missing their weight charts which defeats the purpose of tracking your workout if you do that. A fair amount of machines that are available are also broken. Such as the entire cushion you’re weighing your body down on wobbles to a point where you’re fighting to stay on while operating the machine. And unfortunately the air fresheners in the locker room make the room smell like kitty litter. I thought my home gym had some issues, but thankfully they fix their machines right away. This location really needs some help. Two stars because at least the guy at the front was kind. Otherwise it would be one star.

Source: Google

★ 4

Staff always says hello and goodbye and the machines aren’t always broken like the location on Long Beach blvd and your allowed to use all their facilities like the dance room. I don’t go as often as I’d like but I’m in every month a couple times and it’s always good.

Source: Google

★ 2

Source: Google

★ 1

Tried to cancel membership after sustaining an injury. Emailed twice and spoke to a mansger twice. They have tried to charge my card 4 diff times since my cancellation and each time it's at a higher increment. No way I'll ever work out there even after it heals.

Source: Google

★ 5

Great place with a no judgement zone!!!
Staff are all wonderful! Glad we’re members here!👍🏽👍🏽

Source: Google

★ 5

We stormed in ready to sue, we left with 2 memberships. Ed Laisuwan does an impeccable job as a District Manager . He is an incredible human being, this man help my tear eyed emotional mother from loosing it because she thought she was going to have to pay for her entire membership given she had just signed up and with only a month was to quit due to a lack of time. As we enter we were furious thinking all negative assumptions one can about a gym personnel. He not only honored what we had previously heard from an employee about the price per month and the cancellation process. Without hesitation, if you have an concerns, or problems, I urge you before canceling speak to ED! He is the best at what he does.

Source: Google

★ 2

Parking lot is too dark if you are to work out during the evening , lite staff working.

Source: Google

★ 5

Source: Google

★ 5

Great 💪

Source: Google

★ 1

Watch out for the 1 year agreement and the fine print!

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great gym to workout

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Allot of equipment to work out with clean place

Source: Google

★ 5

Place is great and usually empty.

Source: Google

★ 5

Source: Google

★ 5

This place is awesome great staff very friendly

Source: Google

★ 2

Source: Google

★ 5

Love this location pretty chill everyone minds they business and plenty of machines

Source: Google

★ 3

Water fountain has been clogged for over a year... other than that.. its not that bad. They have everything you need to get the job done. They normally fix broken machines pretty quickly..... update 5/18/22 10am... water fountain still pours as if clogged the warning lights have turned off no longer shows quality of the water they offer based of filter cleanliness. It has mold and mildew on the edges of where the water lands so It just might be lack of attention. Today I was particularly reprimanded by en employee who asked me a question while I was midset with headphones on and misunderstood my answer. He felt the need to come back around 10 mins later and point me out in front of the 2 girls he was training to let me know I never even used whatever he asked me originally. He literally stopped his path to tell me " you didn't even use that 👉🏾" ... this guy has some nerve. I spoke with ED and advised him of what occurred but it seems as if he didn't care. Ed has been a regional for some time now I met hime over 3 or 4 years ago but im sure he doesnt recall. He helped with the openings oh the LB crunch ( Bixby Knolls area ) and I figured he would have more concern about an employee confronting a guest knowing we all have adrenaline pumping through out veins. He is lucky he didn't get slapped in the mouth with a weight. Definitely going to follow up on this. For this I will be dropping a star level to my review.

Source: Google

★ 4

I sure wish on Long Beach Boulevard they would fix their tanning boothe

Source: Google

★ 5

need to work out more

Source: Google

★ 5

Source: Google

★ 3

The music sucks. They need to play better music.. something that makes you want to workout, something more motivating than some sad, depressed music.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great staff

Source: Google

★ 5

Source: Google

★ 5

The team here is super friendly, especially Leon and Brian!!! My fiancé and I love going here. A reasonable price each month for us to have date nights while developing better habits together <3 Everyone is super nice, people have good gym etiquette here and the staff is really welcoming and helpful.

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 1

ALL THE PEOPLE WHO WORKS OUT AT THE GYM THEY SHOULD WEAR A MASK ALL TIMES THATS THEY NEED TO DO AND THE WORKERS ALL SO NEED TO.

Source: Google

★ 3

Very few squat racks, dumbbells go up to 110lb, plenty of cardio machines

Source: Google

★ 5

This gym is really affordable and during the coronavirus, the janitors keep the whole gym clean and the equipments too! The staff are willing to give the best service to anyone possible! I recommend this gym other than the other gyms near it!!

Source: Google

★ 5

Nice gym. Nice staff.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excelente mucha bariedad de maquinas

Source: Google

★ 2

Source: Google

★ 3

Nice Gym, a lot of the machines are busted though, lack of maintenance.
Would be nice if they would black out the glass windows like before kinda awkward working out in the cardio machines and everyone in the parking lot staring =/

Source: Google

★ 4

Source: Google

★ 2

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I would like to start off by saying this gym is awesome so is all the employees that work there especially employer Raymonta trainer.. The gym is very clean and well kept the machines are always kept up and ready for use I love the fact that they greet you on the way in and on the way out awesome job way to go crunch is on fire in lakewood

Source: Google

★ 4

It was very welcoming

Source: Google

★ 5

Very

Source: Google

★ 1

WORST EXPERIENCE EVER! i’m so disappointed as a gym member for more than a year i have never felt this way the manager is such a creep. very disrespectful staff. 0/10 do not come here

Source: Google

★ 4

This place has a nice selection; free weights, cardio machines, Star trac machines and the best stretching / HITT area of the gyms around. No Pool or sauna though

Source: Google

★ 5

Source: Google

★ 4

Better equipment than Planet Fitness lol

Source: Google

★ 5

Good Gym

Source: Google

★ 5

Source: Google

★ 2

Needs work, my location was closed for whatever reason, and they didn't even give any notice, so I ended up at the Trailer park Ives in shock a huge difference compared to my location, raggedy omg I was speechless the machine's some of them not in good condition, the set up of all the machines was making me dizzy, anyways I gave two stars I got in my early a.m. workout, I will not be back to this location.

Source: Google

★ 4

Love them but I wish they had more squat racks and flat benches.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Dope gym

Source: Google

★ 4

Overall pretty nice gym, with descent equipment, and it's always clean

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Such an awesome place

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great Place to get fit! The Manager Brandon Was super helpful and gave me solid fitness advice I will recommend people just because of him!!

Source: Google

★ 3

It's ok. It could have been a little cleaner and had more air circulation. You have everything you need. It's not good or bad but if it's your only option, you will be fine.

Source: Google

★ 1

This place is bad all the way around. The customer service is non existent. The machines are always out of service. Not trying to be a D but this place just sucks.

Source: Google

★ 1

At the time of signing for membership, I was told by the girl at the desk that helped me sign-up, if I want to cancel, only a manager can cancel. She told me, in that case, I needed to call ahead to make sure the manager would be there. She said the manager isn't always there. Believing that she gave information that was given to her to tell members, I do not, in any way, blame her for the information she gave to me.
When I wanted to cancel, I called many times and never got through to anyone at Crunch. Automatically, the call disconnected after ringing a few times. Finally, I went to the location to cancel. I was told that in order to cancel and not be charged, I had to cancel two weeks before the billing date; otherwise, even if I don't show, I'll be billed. Also, the person with whom I spoke at Crunch that day, said the manager is there always. I didn't have to call first. I told him, I was told I had to call.
I decided to e-mail Crunch. A response came from a manager at Crunch; no name was given. The e-mail stated that no complaints were received about Crunch's phone system. I have the calls to Crunch recorded on my phone, so, there was a problem!
Crunch makes it difficult to cancel! Claiming a person has to cancel a "CERTAIN" way.
Per the instructions from the girl, I call to make sure a manager would be at the location.
All my calls would disconnect, and I never reaches a person.
I went to the location. There I learn that I didn't need to call, a manager is there all the time, and I get the news that I have to cancel two weeks "before" billing date.
Why wasn't the two weeks before the billing date explained at the time I signed up for membership?
Also, please note, that because Crunch was making it very difficult to cancel my membership, I called my bank to stop payments. It’s unreasonable that I am charged monthly whether I attend or not, and in this case, I’ve hit obstacles that prohibit me from cancelling so that I won’t be charged! The instruction given to me by the girl who signed me up for membership about calling to make sure a manager would be at the location is wrong! Then, I go to the location and find out there is a manager there always and I didn’t have to call! To top it off, I’m informed of a 2 weeks prior to billing time-line. I don’t want the membership!!! I’m not going to pay because I’m being stopped from canceling memebership!

Source: Google

★ 5

Always clean, and very friendly personal trainers! Recommended.

Source: Google

★ 4

Source: Google

★ 1

Despite having highest membership to all locations, these guys tried to charge me for the towel😄

Source: Google

★ 1

Worst crunch ever! They require to have towel even though the crunch in Burbank provide towels

Source: Google

★ 5

Source: Google

★ 5

Great pump

Source: Google

★ 1

Horrible, old equipment and always dirty speacially the locker's and restrooms

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The management and staff are horrible when it comes to customer service. They act poorly when you have any issues and don't show any proactiveness towards resolving said issues. They make it extremely difficult to accommodate if it is something they don't want to do. I'm shocked on how they talk to customers when they don't want to do something.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 3

Its alright here. Machines outside are really close together so it's kind of weird when trying to practice social distancing. Sometimes there are people even working out without their masks on. Also have to wait for weights and machines as it always seems overcrowded.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

good place

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google