★ 1

17 treadmills don’t work and have been “under repair” for months. This is the majority of the machines…. There are people who come to this gym to do cardio and not just strength train.

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★ 5

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★ 1

Ownership changed, view changed.

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★ 5

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★ 5

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★ 5

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★ 5

I would like to express my deep gratitude to Ignacio - manager for being so kind, helping, caring, nice person.
Thanks again Ignacio. God bless
Regards

Susanna

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★ 5

Huge, clean, bright space -tons of equipment the staff is fantastic

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★ 5

Awesome gym! EōS now owns over 20 SoCal prior Gold's Gyms, including this one. Same great Gold's personnel, but I personally really liked the original look that is now a more bland corporate look and feel. There's still great equipment and workout areas that was Gold's trademark so nobody can complain about that. Go give it a try, you can't beat that underlying heritage that gives EōS a great improvement with their style and brand.

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★ 5

Very helpfull

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★ 5

I wish you keep it the original name like before (gold's gym) as usual I been 5 years when it s just open I hate I can't go to Hollywood gym anymore because of some rules changes 😒...!

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★ 5

I don’t go here much but honestly, it’s a great community.

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★ 5

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★ 5

Glendale location Dope!

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★ 5

La clase de zumba es excelente…

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★ 5

Love the equipment being maintained and looking new. And love the atmosphere. Trainers here are awesome and the place is pretty close to my job so very convenient!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love my Cardio Latin Class by Alfredo!!!

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★ 1

They make it impossible to cancel. I’ve emailed, called three different numbers, and texted the GM to make sure they wouldn’t charge the annual fee. I still got charged despite numerous attempts to cancel. A trainer has told me he’d tell the GM, the front desk always says the GM is in a meeting, and I’ve spent over an hour trying to contact anyone who can cancel it for me. I’m still dealing with the issue and the front desk told me I had to go in to cancel.

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★ 5

Amazing about to start training

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★ 5

Always so much joy working out with Alfredo! I love all his classes & am grateful to have fun while staying in shape! Thanks!

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★ 1

This was my original review from several months ago. I took my review down in confusion as I thought I mistakenly berated an innocent gym (EoS) but no, this is the right gym, it is indeed a Gold’s Gym. Pretty confusing. Tldr: Don’t go here. You have better options. I signed up for 24 hr fitness and it’s awesome!

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I was close to signing up for this gym and I’m so glad I didn’t. The guy I was talking to brings this other dude who had the absolute worst social skills I’ve ever seen. He was unbelievably rude and I got the worst vibes from him.

After telling the other guy that I did NOT want to sign up for personal training sessions, he comes up, shakes my hand in the most unnecessarily aggressive manner (bizarre!) and starts telling me about - you guessed it! - personal training packages! I CONTINUED to tell him how I ONLY WANTED TO SIGN UP with NO SESSIONS other than the free one. I was so taken aback by how rude this guy was. He was attempting to refuse to let me leave. I had to stand up and tell him I was leaving.

Buddy you had the worst approach I’ve ever seen. If you hadn’t come up with that BS I would’ve signed up but because of the way you behaved towards me, I will NEVER SIGN UP WITH GOLD’S GYM. EVER.

Do better.

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★ 5

Caesar did right by me and I can hope/guarantee he'll do the same for you.

Go ahead, pop in prove me wrong.

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★ 5

I came to be part of the world famous Golds Gym where all the big muscle people are at —— and now is call EōS ☹️——- you should had kept the name — but let see if you move up in my personal list, before I move again,The gym is great, great location, clean,etc.

1-
2-Golds gym/
3-24 fitness/
4-LA fitness/ YMCA/Planet fitness/ eōs
Let’s see

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★ 5

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★ 5

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★ 5

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★ 5

Awesome gym and group exercise classes!

My favorites! That’s why I keep going back to the gym!

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★ 4

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★ 5

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★ 5

Just a shout-out to whoever is in charge of the music selection at the gym!
FINALLY some upbeat music, that gets you going, as it should at a gym, in-between the more contemporary mellow stuff.
It started in early October and I hope it will keep on going.
The Doors, Hendrix, the Rolling Stones, Pearl Jam, Springsteen, Thin Lizzy and even Peter Gabriel mixed in with Lady Gaga, Sabrina Carpenter...etc.
Thank you for broadening the playlist

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★ 5

Dope

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★ 1

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★ 4

Clean and what i like, that there are not a lot of high school kids and no one congregates on the machines!!

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★ 5

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★ 5

Everyone who works there is kind and helpful to answer any questions you have. They really care about you have a great experience. They have all the gym equipment you could dream of needing. Everything is kept very clean and I love the view from the building.

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★ 5

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★ 5

Gym 5 stars, everything else ranges

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★ 5

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★ 5

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★ 5

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★ 5

Is the best gym all over united state.

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★ 5

Great experience 👍

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★ 5

Clean environment, unbelievable staff. I love this gym 🏋️‍♂️ 💪

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★ 5

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★ 1

Glad I didn't sign up, saw the red flags early on! Toxic environment trying to pass itself off as something positive!

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★ 1

Staff is rude and venomous, everything's always broken, wayyyy to crowded, inside a mall. It's everything you don't want in a gym, but you can't expect much at that price point or from a city like Glendale.

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★ 5

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★ 4

all the new equipment and added dumbbells are great and everything but the maintenance on some key machines is lacking. The leg extension by the Escape Room™️ is no longer adjustable. All the 5lbs added weight plates for the pulleys and machines have disappeared.

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★ 5

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★ 5

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★ 5

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★ 5

Best service very proffesional kind and patient Smart and very friendly motivating !! Best

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★ 3

i have been attending this gym for a year & would like to firstly give a honorable mention to the staff at the main entrance that always makes me feel so welcomed when arriving to the gym especially James, his energy is a 10 & the general manger JD has always been so helpful & kind since the start, always making sure i am doing well, letting me know if i have any questions he is there to assist, even the guests at this gym has always been so supportive & taught me a lot, really nice people here :) as for my training experience ..very different, to clarify my poor experience with this trainer began some time last year & apart of earlier this year & i am no longer in training, the reason for not speaking on this matter was because i was fully aware that the manager of trainers ( Mark ) has “close friends” & “special relationships” inside & outside of work with the trainers meaning my complaint would possibly not be fully taken cared of, respected or pointed out to HR, the trainer i was assigned to was ( Shannon ), she used to be friendly at start then throughout my training sessions began to change her attitude towards me & talk on strange topics, she began to make dirty looks at me & my body while training me, when opening up to her she would say “ew” & always seemed disgusted by me like she didn’t want to train me anymore, one time she made a rude comment while doing my inbody scan as i asked her questions about my progress & asked if i was “fat” as she knew i suffer with body dysmorphia & she responded “pretty much, you come to the gym & do nothing” & proceeded to say she doesn’t know what the numbers mean on the inbody scan while laughing ( my aunt was there to witness it ) during sessions she asked me inappropriate questions about my s*x life & preferences, she made rude comments about guests & employees there, she mentioned a guest as a “pick me girl” for what she was wearing, she asked if i would sleep with certain guests there based on their looks & even tried to set me up with guests & employees there & spoke on much worse topics i cannot disclose on here, never did warms ups or stretched before any of my sessions & made me push weight way beyond what i can handle causing my scoliosis to worsen, i felt my money went to waste, I AM aware that i myself should’ve switched from the start but it’s hard for me to speak up & i felt weirded out that she was very known here & kind to others except myself ( selectively nice ) & didn’t want to ruin anyone’s reputation even though i was being treated poorly out of nowhere plus at the time she was the only female trainer & i didn’t feel comfortable working with a male & had no other choice, when my second package of training began ( as i paid over $900 ) i had told her i can no longer tolerate her talking & wasting my sessions & would much rather have her keep it professional by not asking me personal questions about my s*x life & stirring me in unnecessary drama with people from the gym & her first act was to ghost me mid sessions, she unprofessionally stopped reaching out for session days for TWO whole weeks after that discussion, she pretended not to see me at the gym as i was physically there those weeks while she was training other clients, i did not mention this to the manger of trainers ( Mark ) but i knew he was fully aware she stopped reaching out & he did absolutely nothing & did not supervise her behavior as he again has his “close friends” & “special relationships” with the trainers, basically dismissing her behavior & unprofessionalism for abandoning my sessions after my huge investment over $900, so i felt more comfortable speaking with ( JD ) the general manager who was extremely helpful & kind enough to help me switch trainers, he did not fail me & assigned me with a very supportive trainer, love this gym but they NEED to be more aware & mindful to the energy that some of their staff members are giving off to the guests & clients here. ( James & JD deserve the five stars ) also to mention the glute factory room is my favorite part of this gym very obsessed.

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★ 5

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★ 5

Great location and good parking. Music can be loud. Has both a sauna and steam room I believe.

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★ 5

My third personal training session ever in my life time. Shannon C is awesome to work with. She ensures that I am okay while working out but also makes sure to push me to beyond what I thought I was capable of. Sore body but quite pleasant experience!!

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★ 5

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★ 5

Incredible gym and service!!! Looove the location. I am obsessed with their sauna as well!!!

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★ 5

Best gold gym in the County

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★ 5

Gold's Gym Glendale is packed with top-of-the-line equipment in a huge space and is staffed with a team that genuinely cares about helping members reach their goals.

From the first day I joined, Mark Antossian has been incredibly professional and supportive in my journey. His passion for fitness shows in everything he does.

He helped me complete the InBody Assessment that measures my body composition and set a baseline. He understands the fitness journey firsthand because he has been through his own transformation. That makes his guidance authentic and motivating.

This weekend, Mark and his team helped me complete the Gold's Gym Fitness Challenge 2025. It was one of the best strength competitions I've ever participated in and is unique to Gold's. This challenge is open to every member of Gold's Gym across the U.S. The time, commitment, and encouragement while I was doing the reps made the experience unforgettable and I am grateful for their help.

I highly recommend Gold's Gym Glendale to anyone wants to get stronger, healthier, and build confidence.

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★ 5

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★ 5

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★ 5

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★ 5

Love everything about golds

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Such lack of professionalism and dirty facilities not to mention that they let more people in than there are machines available. Yuk

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★ 1

I purchased a towel from the manager and it was moldy. They agreed to switch the towel but the whole pile was moldy and did not refund the cost of the towel. They gave no explanation. I threw the towel away. The place is dirty and professionalism is lacking. Perhaps requiring a BA may help but it is likely that the pay I quite low for the people who work there.

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★ 5

This Gold’s Gym location goes beyond just weights and cardio. I was surprised by the extra services they offer—there’s a sauna to relax and recover after workouts, plus a massage room that really makes the whole gym feel more like a wellness center. It’s nice to have those options right after training. The equipment is solid, and the amenities make it feel like you’re getting more value than just a regular gym. Also,There’s a sauna in the locker rooms WHICH IS EXTRA DOPE

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★ 5

I truly love your gym, having joined when you were still building it, and leaving 24 Hour Fitness. It’s well equipped, clean, and your associates are all courteous, and helpful. I met Mark today and he was excellent. Thanks!

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★ 5

My experience with Professor Alfredo's cardio class was wonderful. I feel great. I came to work on my body and I'm losing a lot of calories. Thank you for having such a good professional.

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★ 5

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★ 5

Great place to work out

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★ 4

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★ 5

Compare to other Golds that I have visited the one inside Glendale Mall truly does stand out in comparison. How clean it is, almost 100% of all machines are in great condition and are working well.
Small issues is how the regards treat the machines, specially the cable ones, of always slamming them, when the whole trick is to let it down slowly. Overall, sanitary, environment, space, lightning, air flow etc etc... Definitely have my 5star.

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★ 5

Good location, Clean, nice, and great staff. All I can ask for!

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★ 5

Grate gym

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★ 5

Wonderful staff, great classes ( I specially love The Zumba class, very energetic) ; clean equipment.

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★ 5

Top quality new machines of all kinds everywhere in gym, bright clean environment and clean and well maintained bathrooms. Mix of clients is motivating.

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★ 5

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★ 1

THESE PEOPLE ARE SCAMMERS THAT WILL JUST CHARGE YOUR CREDIT CARD WITH UNAUTHORIZED CHARGES AND THEN TRY TO CHARGE YOU AGAIN TO CANCEL THEIR SCAMMING SERVICES. NO BILL OR CONTRACT EVER SENT TO ME. I HAVE NEVER USED THEIR SERVICE AND THEY AFRE THE RUDEST CUSTOMER SERVICE EVER. THEY MAKE YOU SIGN UP FOR A WEIRD 3RD PARTY SIGHT TO STOP BEING SCAMMED BY THEN AND THEN TELL YOU YOU STILL OWE THEM MONEY. I EVEN PAID THEM ALREADY TO CANCEL ALREADY. THEY NEED RTO BE SHUT DOWN.

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★ 5

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★ 5

Golds Gym is a top 2 gym and it ain’t 2, period.

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★ 5

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★ 5

State of the art equipment, great customer service, clean workout area & more.

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★ 5

Love this gym I just wish some of the lazy losers would clean up and rerack their weights . Also if the glute room could squeeze in a leg curl and a small dumbbell rack that would make the room perfect

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★ 3

Free parking, very clean, spacious, new equipment.

The men steam room had been broken for ages and there seems to be no plan to fix it.
Often the liquid soaps in the showers are diluted with water
The shower drapes sometimes get mold.
No towel service.

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★ 5

Great place to work out!

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★ 5

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★ 5

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★ 5

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★ 5

Alway clean, lots of equipment, lots of trainers

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★ 5

A fully equipped gym with outstanding customer service. The sales team is highly knowledgeable about their offerings, and JD, the general manager, goes above and beyond to ensure members have the best possible experience. Overall, a solid 10/10.

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★ 5

The best gym in LA ❤️

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★ 5

Super good 👌

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★ 5

Very professional and extremely helpful. Excited to begin my healthy journey with my trainer.

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★ 5

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★ 5

There's tons of new equipment and classes to take. The locker room is always clean. The water massage chairs are amazing.

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★ 5

Clean, helpful and friendly

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★ 5

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★ 5

Love the gym. Equipment is up-to-date and Sarah is amazing.

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★ 1

Dirty. Crowded. Disgusting showers. Broken machines.

worst gym experience actually. Moldy/ mildew showers, unfixed equipment that stays broken for weeks. Complete lack of sanitation stations that are stocked and functioning. They don’t even replace their water filters for people to have clean water, and the worst part is the overcrowding by rude people that will be FaceTiming with no headphones on or just lounging around in groups hogging machines and being loud.

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★ 5

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★ 5

I love the new booty room you guys installed and I love most of your front staff

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★ 5

Nice and friendly staff . Specially luciano .

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★ 5

Gold gyms are the best your money can buy and not over priced.
Number one thing for me cleanineess, machines that work, Great environment and Great customer service.
Worth all my hard earn money.
Please build more Gyms.

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★ 3

The stationary bicycles needed petal straps on their petals last time I was there. I complained twice in the past about their stationary bikes. They are always missing a piece on the equipment. Last time, it was the straps. Fix those for the last time, please. 😑

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★ 3

This is a good gym, and it’s solid, I just wish they had more leg extension machines and air bikes (assault bikes).

I also wish the staff was more accommodating in assisting a member on how to work a machine (air bikes by the punching bag). The front desk person was very hesitant in coming over to help but he came over and tried his best to understand how to use that particular bike but when he didn’t understand how to use it, I then I asked if he can ask a fitness manager for help and he told me he doubted the fitness manager could help but he went to ask anyway. Instead of the fitness manager coming over, the fitness manager told him what to do, but the front desk person didn’t really know how to relay the info to me. So I went over there myself to get the fitness manager to help. I just think the front desk should be knowledgeable on the machines and that if a member is requesting help from someone with more experience, they should come over because it’s only 20 feet away from where they are working. I just got this membership a week ago and this is my first impression so far.

I did the “welcome workout” with one of the CPT’s and it was a very good session but their prices were not consistent, nor do they reflect the experience of a personal trainer who has 1-2 years of experience, more like a masters in personal training. Their discounted deal was $872 for 12 one hour sessions, that’s 72.67 per hour. They charge $162 for bi weekly sessions but that’s $81 an hour. 6 one hour sessions is $512 and that’s $85.33 an hour. It should be $436.02 if the trainer is charging $72.67 an hour and I’m sure the gym gets some kind of cut or commission which is why these prices for personal training are so high. However, I asked the CPT Manager on his phone number he gave me why these prices are higher the less sessions there are and no response…I guess no response is a response and that’s unacceptable. They just want to make a sale and don’t bother if you are on the fence or question things.

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★ 1

Be careful when you even approach the sales team. Read well the terms of the contract before signing. It was really hard to understand how to cancel the membership and there are other clauses like 30-days notice (badly explained). Predatory practices IMHO, while the quality of the gym amenities goes down every day.
24-Hours Fitness around the corner is so much better, and they have the same group classes instructors, plus they have a pool.

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★ 5

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★ 5

Used this gym for a year while living in Glendale. Yes, it's a crowded big box gym, but they did a great job reorganizing the free weight area in May 2025 to accommodate more benches and racks, and there's more than enough cardio equipment to avoid a wait. The staff is A+ and they're always friendly and helpful. Great value for gymgoers in Glendale!

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★ 5

I had a great intro session with Roy today. He asked questions so he is able to tailor workouts to meet my needs and fitness level. He was very thorough explaining the benefit of each workout and ensuring I had the correct frame to avoid injury. Great PT

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★ 5

Good place

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★ 1

To many people. Many teens taking pictures and videos or just talking and taking forever.
Really hard to do a workout plan in this place.
I’m stuck here for another year but I don’t see the time to workout in a different gym

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★ 5

I think this location is exceptionally well maintained, and the staff are very attentive. Thank you..🌻

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★ 5

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★ 5

I love it 💖

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★ 1

UPDATE: 7/15/25. Time stamp 8:15am three front desk
Staff turn around and face the wall talking and don’t greet as I walk in to check in. Two hispanic women and one hispanic man.

It takes a lot for me to write a review because I generally try to give places the benefit of doubt because its a business and you can’t control people. I’ve worked in gyms, cleaned gyms been a personal trainer and manager, so I know how gyms are ran. However situations that people cause can be rectified. With that being said my experience at this location has been very unpleasant, almost unbearable at times. Ive been going here almost A year, so I tried to be positive because its 10 minutes from my home, and its huge, But Enough is enough. First: BE WARNED! The security cameras in this gym don’t work! This alone is a 1000% safety issue for all gym goers. How do I know this? Well I have been bullied several times and attacked once By MEN in this gym. And when I went to management….This is what I was told. One camera where a young man attacked me was completely backed out, so I was told by management when footage was checked. If this man stabbed me or worse, I would have had no proof. As I was told only something can be done if its caught on camera, even though there were a bunch of witnesses. I was told camera footage is pixelated when zoomed in and has bad angles of the gym as a whole. And its an old system. A million dollar gym equipment upgrade recently done in this gym, but still has a outdated security camera system is crazy. Its safe to say safety for gym members isn’t a high priority. So be careful in this gym. I recommend recording your workouts, but for safety because the cameras are terrible. Second, some of the staff are bullies. Rude, and don’t speak at the front desk. Its literally the main part of your job other than check-ins, payments/purchases. Welcoming in gym members into the gym, and then wishing them a good day when they leave is bare Minimum customer service. Five front desk staff standing there sometimes, and no one speaks? What are they there for? A month into me being in the gym one of the front desk staff, and his sister tried to take a piece of latpull down equipment from me on saturday. While I was using it!!!!!
I simply said I am using it. Ever since then he purposely doesn’t speak at the front desk. Lol, like I did something to him. Just weird. Some of the trainers are rude too and bully gym goers off machines when they are training clients. I’ve seen it first hand. The male aggression in this gym is out it control. Very aggressive, mean spirited, and bullying. You would think it was high school, but no, its middle age or old men. You gotta be hyper vigilant because they will walk up on you in a second. And then try to gaslight you, and try to make you the agressor when you grab a staff member. I come and workout at this gym alone. And the amount of times I've felt weird aggression from men saying weird things to me, and trying to bully me off machines is sickening. I literally don't talk to anyone nor bother anyone. I’m not going to fight a man, I am woman. And it shows that most of these men in here are weak minded- cowards and predators. I will say this, in all fairness the general manager Jose has definitely listened to me when I have these incidences with people in the gym. But I overall feel unsafe, and unprotected as a black woman who just wants to come, workout, and leave. I just pray, ask God to be with me and I keep my head on a swivel. The gym is supposed to be a place to come and alleviate worries, stress, for a while. Not come to pick up worry and stress and anxiety from humans who are strangers. Or Deal with unfriendly or rude staff. I really hope they put as much money into upgrading the security camera system as they did the equipment upgrade.

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★ 5

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★ 5

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★ 5

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★ 5

Well distributed equipments

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★ 5

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★ 5

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★ 1

Update: Ended up quitting for another gym. TLDR. Way too crowded. Gym membership is too cheap and over sold so there are too many people, especially for being located in the mall, too crowded to actually get a good workout. They have a bring a friend for free policy so every high school kid with a 30 dollar a month membership that wants to hang out here brings their friend. Find another gym.

Update 2/10/2025: Went to work out at 9 PM, it was a great reminder of why I dislike this gym. Absolutely packed and everything is in use. I finally got a lat cable pull down machine and 2 sets in someone asks me how many sets I have left, and then one minute later a group of 3 kids ask me how many sets I have left. Keep in mind there are like 8 of these cable lat pull down machines. Just a bad experience if you are trying listen to a podcast with your noise cancelling headphones on and kids keep asking you how many sets you have left. Still impossible to do any leg presses (with plates, not a machine), machine peck flys, legs extensions or leg curls because the gym is too packed and they only have 2 of each, and if you do happen to grab a machine prepare to have a line of people waiting for you to be done.

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Original Review: I hate doing this, but after 3 months I feel strongly enough about this place to leave a review, especially since I went to Venice Golds gym the last 5 years. If you actually care about working out do NOT join this gym. It is WAY too crowded. Even at 10 PM on a work night you can barely get any equipment to do anything. The place is FULL of high schooler. Good luck getting a bench. For the entire over crowded gym there are only 2 leg presses (with plates) and literally 2 leg extension machines BUT the padding on one of them hurts your shins, and 1 sitting leg curl machine. The standing calf raise machine padding is so painful on your traps that you just can't use it. Also, you will never get access to a peck fly machine because they only have 2 and they are constantly in use and have people waiting in line. There have been too many times where I am using a machine and some high schooler decides to stand in front of me waiting for me to finish super awkwardly even if I am going at a fast pace, just ruining the experience. I went tonight around 10 PM, did 30 minutes of cardio and it was so busy I just left. A lot of broken equipment, probably from the kids swinging on the machines or something.

I understand that it's not the gyms fault that there is limited space, but the 1 star review still stands. They should REALLY lose the rooms for cycling and classes that are barely used and put more machines and benches in them and possibly raise the prices to lower the gym population, but it's most likely too late for that. I would probably pay triple the price just to not have it be so overwhelmingly crowded with high schoolers.

Drive further away and join a gym you can actually use things instead of awkwardly waiting in lines. There are a lot of low reviews that state the same complaints I am saying.

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★ 5

Amazing gym! 👏🏋️🎖️ I love this place. All the staff members are very helpful and super nice 🙂

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★ 4

Updating my review from two years ago (below). I am very impressed with Gold's Gym Glendale's endeavor to keep improving in all aspects. They've succeeded. They've update their equipment and space and try new things to give members a better workout experience. While I gave a rating of four (4), the service staff are easily five (5) stars as are many of their trainers (Joey for one). Lastly, a special shout out to Ingnacio and his team at the reception area, particularly Demid and a young women whose name starts with "U" (I think?) who did everything they could to help find my wallet... which was in my backpack the whole time... and they didn't even role their eyes when I figured it out. Keep up the great work guys!

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★ 5

Always great Customer service here ! :)

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★ 5

Just joined. Gym’s kinda packed, but that’s how things are.
Mark gave me some solid advice about working out with the right form.

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★ 5

Been going here for over a year now, absolutely love the customer service!

I came in this evening with my girlfriend and got turned away by the front desk because I had already visited the gym earlier this morning. We both left pretty confused and disappointed as this hadn't happened to us before. But we received a call from the staff member who turned us away and she apologized and said she'd made a mistake and we were free to come back!

I've never had a company call me before and admit a mistake like that, really goes to show the integrity of the people who work there. Can't wait to go back soon!

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★ 1

It’s practically impossible to cancel your membership. They try to make you miserable and spend hours with customer service on the phone and placed on hold 20 times. No real person to talk to, all is automatically done. It’s took 1 hour to reach a representative and finally cancel my account

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★ 1

Bad customer service

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★ 5

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★ 2

April 2025 some new equipment and renovations have occurred.
weekends there is a need to open earlier as there is a line out the door to get in the morning.
December update
gym equipment is a mess nothing fixed more things breaking from sheer lack of maintenance. cable equipment is in need of some serious maintenance.
some equipment broken for months.
bunch of unaccompanied minors left here like this place is a daycare. witnessed them breaking equipment.
patrons vaping on the gym floor and locker rooms.

August update.
hydro massagers are in disrepair.
finding more and more stray bolts and frayed cables around the gym.
May 1st update:removed sanitation spray bottles for individual use and reverted back to "regular" hygiene standards. Spray bottles are usually empty or missing from cleaning stations. Equipment and lockers are noticeably filthy since rolling back the covid standards. Would be nice to have a spray bottle in the locker room.
Several cable machines are missing pins or pins do not engage. Free weight brackets are still cracked or have pieces missing. Gym goes are sitting on the rack and damaging them further. Very unsettling is finding a stray bolt on the ground near equipment you are using. Sauna is missing a board and hydromassage bed covers are in tatters.
We need more free weights in higher weight and more adjustable benches.
The unattended minors are going to hurt themselves and are a huge liability.
Caught several gym goers vaping in the gym and locker rooms without reprocussions.
may 2024
kids in the gym way past curfew.
steamroom has been broken for months.

Source: Google

★ 5

All the machines are always in great working condition, there’s a good crowd, and the environment is clean and welcoming. I would definitely love to see the locker room kept a bit cleaner, but overall, everything else is excellent!

Source: Google

★ 1

The gym is nice and has a lot of good equipment.unfortunately it doesn’t outweigh the billing issues my roommate and I had here. We joined back in 2023 with a shared memebership. About a month later, I moved to a different gym bc of a job opportunity. I spoke to the front desk and was given poor instructions on cancelation. I was told at the desk I could submit a request and it would be done. So I told them I wanted to cancel and even gave back my swipe card. Well a year and a half went by and my roommate found out she was charged the double membership all along. It turns out they use a third party service to help with membership. I’ve worked in corporate gyms before so I wasn’t surprised.

What was beyond frustrating is I called that third party and they had record of my attempt to cancel. I gave it to the manager Ignacio and spoke to him about receiving some money back or at least forwarding some ( not all) of it to the monthly membership my roommate was still paying for. He was beyond unprofessional and dodged my calls. We were not even looking for our full funds back but just wanted some compensation for the future months due to the mishap and proof I tried to cancel. I’ve worked in high end gyms in Manhattan and Boston. Ik this would’ve been honored at my former employer’s gym bc I’ve done it. They mishandled the situation and lost us both as customers. Just another greedy gym desperate to take your money when you’re not noticing. Check out one of the boutique gyms in Glendale instead

Source: Google

★ 1

Used to be a Gold’s Gym fan but not anymore. Would give 0 star if it is an option

I saw the free 7-day pass promotion, signed up and they got all my personal information.

Waited an hour to enter the one in Glendale and told by Cesar Munguia, membership services manager, that only Glendale residents can redeem this promotion as a policy which was NOT listed in anywhere.

He offered me for free one day pass but I rejected. Feel much disappointed to the such great gym but do not honor their honesty. Will definitely not visit any of their gyms in the future.👎🏻👎🏻👎🏻

Source: Google

★ 5

Amazing gym. Awesome equipment. Clean, spacious, and a wide variety of various exercises available. Friendly and knowledgeable staff and trainers. Perfect gym!

Source: Google

★ 5

Freaking love this gym. Sorry to all the people that have to hear me kick the heavy bag 🤣🤣🤣

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Cardio Class is so much fun
I love it

Source: Google

★ 5

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★ 5

I love Golds Gym in Glendale it is clean and the members of all ages are focused and polite. The facility is big so even if it is crowded I can get in a great workout The staff are friendly and helpful. I am old but getting stronger thanks to my trainer Joey!

Source: Google

★ 5

Source: Google

★ 5

Very clean facility! Staff is very friendly as well. Would highly recommend this facility to friends and relatives.

Source: Google

★ 5

Accurate improvement in equipments and facilities especially the new section of a group of customers which help to reduce rush up crowdy times.

Source: Google

★ 5

This location has quickly become my go-to gym. What stands out the most is how clean and organized everything is — from the locker rooms to the equipment, it’s clear they take pride in maintaining the space.

I usually go early in the morning, and it's perfect — not too crowded, easy to find parking, and the energy is focused and calm. You never feel rushed or like you're waiting forever for a machine.

If you're looking for a reliable, well-kept, and professional gym experience, this is it. Highly recommend! 💪

Source: Google

★ 5

The best gym I’ve been to in the area and not only! 10/10!
New equipment, clean atmosphere and great staff! Highly Recommended

Source: Google

★ 5

I love this gym. It’s very clean all the way to put back in place so They are available for the next user and I absolutely love the booty Building room. The front staff is very professional in the locker rooms are extremely clean.

Source: Google

★ 1

I bought my membership online and came in to get my card with the barcode, I had made no appointment to talk to a rep and had work inside the mall, I came two hours early to make sure I could workout and shower and be out with time to spare for lunch

When I met the customer service team member at the desk they had me sit down and directed me to a man called Keeanu, keeanu compliments my headphone and sits me down, he asks me about my goals, I explain to him I just need my card and barcode issued to me so I could physically scan in, I also explain I work in the mall and wanted to squeeze a workout in

Keeanu ignores my talking points and begins to push me to see where I’m at in my fitness journey and tells me to do an body scan, which I told him I was against because of my previous experience with anorexia and seeing numbers and stuff triggers it, for a whole hour he comments on how my body is strong but has “padding.” And recommends I see a trainer I tell him due to my past experiences with ED and Anorexia my doctor has already prescribed me a nutritionist and work out plan, I tell him I don’t want to do the scan

He pressures me to take the scan and I do becuz I’m so worn out trying to get a word in edge wise, I take the scan and an employee next to keeanu high fives him, indicating to me that this was not an attempt at really helping me, and more so to push a quota and trainers at me

This made me feel terrible, at this point I’m annoyed and tell keeanu all I need is my card ! He tells me that he’s being attentive to me, and that he’s only trying to help me “achieve my best self.” At this point I need to clock into work, and he’s still keeping me there, and eventually I get to the point where I tell him I can’t even work out before work anymore and that I don’t need all this stuff just activate my card !!!!, his face cracks and he pulls a card from his desk and activates it,

The gym itself is fine, I like the equipment, but this was my first time applying to a gym and even entering one

WORST EXPERIENCE EVER,

IM STILL TRYING TO CANCEL MY MEMBERSHIP AND IM MET WITH NO ANSWERS OR GUIDELINES, just phones and doors slammed in my face, what kind of person is running this place ?

Source: Google

★ 1

I’ve been a member at this club for several years, and unfortunately with every year the quality of the customer service, bathrooms, saunas and locker rooms has gone down. The locker rooms are always under some repair, the sauna is discussing and they let people go in with shoes on, even tho they claim there is a sign no shoes. I tried canceling the membership today even tho I paid up till the 19th and the manager Ignacio Rodriguez said they will have to still charge for next month as well, which means I have to pay till July 19th that’s almost 50 days. The manager was not helpful at all and rude, saying call the number on a paper he gave me and deal with them. Very disappointed of this Gym and would advise everyone signing up to ask all these questions beforehand and check the sauna, showers, locker rooms and the steam room before signing.

Source: Google

★ 5

There's not much to save best place in Glendale. To work out, people are great, too.

Source: Google

★ 5

Love it here!

Source: Google

★ 5

Very nice gym! Very clean and the staff is really helpful and friendly!

Source: Google

★ 5

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★ 1

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★ 5

The place a clean and spacious and all the employees are very helpful and great!!!!

Source: Google

★ 5

Very good experience staff is very friendly

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★ 1

You guys are soo funny you might trick little kids but not the ones that smart and know . It took you guys 1 week to put two layers of wood in a sauna which I though it was like special wood , but today I entered the sauna they put cheaper wood then Home Depot’s trash . Those are the wood that goes on the floor PLUUUUUUS THEY DIDNT EVEN SURFACE THE EDGE OF THE WOOD THAT ARE STICKING OUT MEANT TO ATTACH ANOTHER WOOD . Those give splinters will scratch people . Managers need to be smart ands keep customers happy not sad and disappointed don’t be not be ignorant. Are you kidding me JESUS CRIST
Ben need to step it up and put some good work not cheesy supplies that It breaks very easy like the sauna .

Source: Google

★ 5

I usually go in early, at 5am, my experience is always good, less crowded, staff is courteous and helpful. They recently installed new equipment so I have been exploring new machines. Very exciting.

Source: Google

★ 5

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★ 5

Love this gym! It does get packed but if you know what you're doing you can still get a good work out in. So far everyone is respectable and haven't seen too many people mess around acting a fool. Jose the GM was awesome and made my transition to this gym smooth and easy. Great equipment, big space, friendly staff and probably the best gym in Glendale. At least in my opinion.

Source: Google

★ 5

This golds gym was super welcoming and I felt very comfortable working out here

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★ 5

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★ 5

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★ 5

Golds gym has helped me get back into working out again. My personal trainer Eric Lee is motivating me to rebuild my body from all my past surgeries. I am happy to join again

Source: Google

★ 5

Love the high ceiling. I usually go at 7-8am and its somewhat calm. Most equipment is available within a minute or two.

Source: Google

★ 5

Love staff ❤️

Source: Google

★ 5

I’ve been going to this gym for abt 2 years now and it’s been amazing. Great service, gym always clean, and it’s peaceful.

Source: Google

★ 5

It’s a great place for a workout. Sometimes it is a bit crowded but you just gotta work with what you got. I avoid the 5-7pm time frame, all the kids are out of school and you can’t do anything. It does more than get the job done, I’m usually done in about 1Hr of pure focused work, dipping in hard work. Always looking forward to the next workout. Morning people are mostly quiet and chill so I’m in.

Source: Google

★ 5

Clean gym, lots of class options and affordable! I’d recommend walking though because the parking is not great.

Source: Google

★ 5

Good point 👍

Source: Google

★ 5

It's a great workout space. It's an easy going community. I enjoy once I get started. Speaking with a trainer is possible too.

Source: Google

★ 5

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★ 5

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★ 5

Very clean, new equipment, and a good atmosphere for working out.

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★ 5

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★ 2

here is a guy clipping his toe nails on the bare floor

Source: Google

★ 4

The only reason I’m leaving this review is because of the manager JD!! He’s the real MVP. He gave me an exception to one of golds gym silly rules and he’s deserves this review. I typically only come here to use the sauna because it’s clean and well maintained. Thank you JD! 🙌🏾🙌🏾

Source: Google

★ 5

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★ 5

I highly recommend Alfredo's Latin cardio dance class.

Source: Google

★ 5

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★ 5

The trainer was very good, I'm very happy what he thought me

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★ 5

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★ 5

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★ 5

I love morning lifting classes with Joey!!!!!

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★ 5

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★ 5

Always a clean gym, that’s the main reason why I love coming here!

Source: Google

★ 5

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★ 5

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★ 5

Source: Google