★ 1

They sold to planet fitness

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★ 1

Place closed down and automatically transferred us to another gym far from us. Horrible way of business. At least let us CANCEL

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★ 4

As of July 1st, Fitness 19 in Milpitas is closed. A sign was posted on the door in the morning.

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★ 1

This location in Milpitas has closed permanently as of 01 July 2023

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★ 1

No business ethics. Very poor management. We were charged around $39.99 right after my request to cancel the membership. No response response received from the management despite of several communications.

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★ 5

That's a very good place for training

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★ 3

***This location doesn't work with the premium membership from other Fitness 19 locations***

However, the staff kindly let me in for a one-timr exception.

It's a small gym and the equipments are packed together. Luckily it's not busy on a Sunday afternoon

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★ 1

I’ve canceled my gym membership months ago and they happen to keep charging my account honestly save yourself the hassle do not open a gym membership with fitness 19 I’m not a person to right reviews,but fitness 19 is a scam

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★ 1

I live right next to this place and wanted to try it out since my old gym was a too far now that I’ve switched jobs. Signed up for a 5 day trial and went in. The guy started questioning me about whether I really live here (my ID lists my hometown). Showed him 3 different things to verify I live here and he says he’ll give me a 1 day trial… Between that and the cramped nature of the gym, I’d rather work out elsewhere

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★ 5

Personal Trainers are kind plenty of equipment great place to work out !

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★ 5

Cleanest gym in the Fremont/Union City area. I’ve had memberships at 24 Hour Fitness and City Sports and Fitness 19 is the cleanest, not just because they’re new but because the staff actively cleans the entire gym hourly to include re-racking weights.

The staff is very friendly and welcoming and creates a comfortable environment for all the members regardless of their fitness goals. All of the trainers are fit and look like they can be trusted in helping people achieve their goals.

The only slight knock on the gym is the weird sink/hand dryers in the locker room. It’s just…weird. Also, no dry paper towels throught the gym, just moist wipeys that take long to dry after wiping down benches. But I’ll still give the gym 5 stars!

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★ 1

La verdad me ROBARON me hicieron un cobro durante 3 meses por mas 320 dolares...NO RECOMENDABLE. Wft....

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

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★ 1

Have to give bad review because of their bad policies w.r.t. membership. Facility is okay but if you want to make any changes to the membership (take a break, switch to a lower/higher grade), its the worst of experiences.
You need to tell them 30 days in advance for everything and they will not even prorate, you get charged for full month even if you use the membership for 10 days due to a prior engagement. Even after cancelling, I was charged on my account.

Update1: have been following up over email for more than a month with their membership department and they still haven’t returned the money even after accepting they would return partial amount. Asked for a contact number to help resolve it and they have stopped responding. At gym location, trainers say contact over email, they can’t do anything and membership department doesn’t have a contact number. Looks really shady. I would stay away.

Update2: Its been >1 month since last communication and called the local fitness19 location and they keep repeating there is no membership department number and just keep emailing till you get a response. Locations don't even own their own mistakes and just refer to membership department which god knows exists where without a contact person.

Update 3: Been >6 months now and still not received any communication or the refund. They didn’t provide a contact number for membership team, visited fitness 19 location multiple times and they don’t help at all. Giving up any hope now as they seem to not care.
Just saw that the owner replies to all the good reviews but does no effort to address issues reported here. Real professional.

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★ 1

Decent gym not the best equipment and very unfriendly staff would not recommend

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★ 1

Unable to cancel memership after 8byesrs of being here. I would not recommend signing up.

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★ 3

The pool is awesome,warm, and the facility is nice!! But they have EXTREMELY limited hours for open swim. Its is expensive for having those hours to get a monthly pass & high enrollment fees or I would enroll me & my baby..

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★ 5

Management and staff are the best good hours and facility

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★ 5

The staff here is very friendly and helpful. I recommend this gym to everyone.

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★ 5

Great gym. Very nice and friendly trainers. I train with Carlos and he understands my goals and trains me accordingly. They have group classes through out the week. The Yoga classes here have really helped my body become more flexible.

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★ 5

"There is beauty in simplicity" this gym kind of reminds me of that saying. I was referred to this gym by a friend and I haven't regretted it since. Everyone here is kind, like down to the core not nice in a forced way, they're knowledgeable and always make themselves available to those who need them. Super grateful to have started my health journey here, my favorite experience is getting to catch up with everyone here

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★ 1

Very dirty hym, less variety of equipment

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★ 3

Clean, but variety of equipment is min

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★ 4

They treat you like a family . Staff are always wearing their SMILE !

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★ 4

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★ 5

Great gym!

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★ 4

Todo bien... solo los horarios del fin de semana son muy cortos... cierran muy temprano... pero todo excelente...

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★ 5

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★ 1

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★ 5

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★ 2

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★ 5

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★ 5

Trainers are really excellent on their training skill. I have experienced HIIT with Sam . Works well i lost 9 lbs in one week. Really push motivation to reach your Goal. With Bryan my trainer as of now . He is excellent of Boxing workout. I enjoyed and motivated of every work out session that i have. And don’t want to cancel any day doing it. Training workout is affordable. Excellent Job.

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★ 1

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★ 5

Clean gym. Very nice and helpful staff.

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★ 3

Building is Old, but well kept. Zero Air Conditioning, but after you start working out a sweat, you start feeling cooler. Social Distancing is difficult in such a small space during peak times. Very Affordable Membership Plans. Way Cheaper Alternative to 24 Hours Fitness. Lockers and Changing Rooms are Available. Sanitizing is a Group Effort Amoung Members. Plenty of Equipment.

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★ 1

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★ 5

I have been with Fitness 19 for awhile. I have scoliosis, kyphosis, hip dysplasia surgery and spinal fusion surgery and a genetic disorder called Prader-Willi Syndrome where your brain does not tell you when you are full. I also have a learning disability that comes with my Syndrome so sometimes I need things modified. Also with having lower muscle tone than average I may need things differently than others. My Fitness 19 journey has been amazing! All the trainers are awesome and I am getting stronger everyday thanks to Fitness 19.

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★ 5

The gym was nice and clean and the staff is amazing. They have literally everything you will need to get a good workout in! I highly recommend getting a personal training workout for beginners, they will walk you through everything and get you right ! Overall dope gym! Will definitely recommend others!

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★ 5

Review update! I continue to be a big fan of Fitness 19 in Milpitas. Before the pandemic I signed up to work with a personal trainer and thankfully, during the pandemic my Fitness 19 trainer continued to train me on-line until we were able to resume in-person training. This continuity was a HUGE help to my body and mind in weathering the many adjustments we all have had to make due to the pandemic. I am in better shape now that I was before the pandemic and Fitness 19 has contributed to that outcome in a big way. Fitness 19 is affordable, the staff (management included) is down to earth, always friendly, always positive and I always feel welcome and inspired when I walk through their doors. I am grateul.

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★ 5

I recommend this gym to all of my friends and family! I have been coming off and on for a few years, but have made it a lifestyle since I started training with Kyle! Best decision I could have ever made. He has built my confidence up so much to where I walk in like I own the gym now lol! I appreciate the team for always making me feel welcomed! But a big shout out to my trainer Kyle! Thank you for pushing me and building my confidence! Also, the team is always walking around cleaning and sanitizing everything and making sure everyone is staying safe.

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★ 5

This is an awesome gym. The staff is great. They were open with all the precautions during COVID 19 and were extremely transparent with the customers. Their trainers are amazing. Kyle helped me lower my A1C and lose approx 25 lbs. over a period of 6 months. Strong recommendation from a long term member!

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★ 5

Man!! What can I say…nothing but positive vibes, people and staff here! I started coming here in November and boy has it changed my life. The staff is great and always very friendly, the trainers are also awesome!! Kyle..is awesome..always accommodating my requests and needs. 😊 the whole atmosphere in this gym is always very positive. If you haven’t joined..you should really really consider this place. It’s the best!!

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★ 5

Fitness 19 in Milpitas is WHERE ITS AT!! My favorite thing about this gym is hands down the fantastic staff. They also have plenty of equipment in great condition and ample space to work out. I love watching the personal trainers engage new clients in their sessions- you can tell that they put a lot of care into their interactions and that the folks that work here are passionate about their jobs. Fitness is more than just an activity- it’s a way of life!

Huge thank you to everyone here, shout-out to Sam, Jovi and Brian- you guys make my day every time I come in.

And Brian- I know we don’t talk on those early morning sessions but I’m so happy you’re always here bright and early to open up shop and keep this place up.

Love you guys. I hope Fitness 19 in Concord can match your energy when I move ;)

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★ 5

Moved to the area last February and decided to come by the facility. I was immediately impressed by the size and available equipment. Staff is friendly and gym is clean. Couldn’t ask for much more than that.

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★ 5

I’ve been training at this gym for 3 years now. I’ve lost 50 pounds . It was the gym close by that made the effort to provide a space to workout during Covid. Great staff and management

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★ 5

This spot is a good gym for its price. It has the equipment you need, but you might need to play with the timing on when you come in to find out which equipment is used the most often (if it's your personal favorite or one you use in your routine). There are two lockable changing rooms in the back.

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★ 5

Best place to b always machine available

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★ 1

But

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★ 5

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★ 4

Good gym that has the essentials to get the job done! Can’t complain staff is respectful and gym is clean overall. Love the fact that gym opens at 6am would be nice if they stayed open until midnight!

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★ 5

Great gym

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★ 4

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★ 4

We really enjoy this gym . The staff are always welcoming . The vibe is good here considering most gyms have an over abundance of loud and rude members . The only suggestion I would share is , adding more options for HIT equipment . 💪

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★ 5

I honestly don't know what's with the negative reviews but this gym is amazing. The staff are always willing to assist, you can always get a good workout plus you get to use the Hydro Massage and Red Light Therapy on their Premier Elite which is way less than 24 Hour Fitness and it's more clean.

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★ 5

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★ 5

Friendly, more parking space, brand new machines, less people. 🥰🖤

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★ 5

My wife and I are visitors from India and could not join for more than 3 months.
We met Mr Clinton and Mr Lloyd there and to our surprise and relief, they solved these difficulties and offered us a good deal.
Even offered us a 3 day free test !
Both are very polite and knowledgeable.
We are enjoying this facility and would definitely join again when we visit USA next year.
One Suggestion... Many Indian senior citizens visit USA for 3 to 6 months every year. The Fitness 19 should consider offering a membership which would be kept suspended till next year so that every year entry charges need not be levied.
Again thanks to Mr Lloyd and Mr Clinton.

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★ 1

Really unprofessional

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★ 1

Not at all professional. They really need some organizing skills and don’t even know how to interact with costumers. Long waiting lines to get in and they skip the names, when you ask them for a reason they make fun of you. They weren’t even sorry for what they did. Rude answers is what you get as response.

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★ 3

Better than nothing right now. They have just about 1 of everything available outdoors. Good chance you're going to have to wait to use what you want. Gonna need patience, but its better than nothing. Beggers can't be choosers

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★ 4

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★ 5

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★ 5

Had a great work out not crowded in early morning that works for me friendly staff

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★ 1

Extremely disappointed with the staff at this location. I do not feel welcomed here, in fact I've felt harassed by a particular staff member multiple times. On top of that I feel like staff could be doing a better job of stocking cleaning products, taking out the trash, sanitizing and other efforts to reduce the spread of Covid. I won't be continuing my membership and you should avoid this gym.

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★ 4

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★ 4

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★ 1

I called ahead and asked if they were open during COVID. They said they were, and said nothing else. No one said anything until I drove 30 min to get there and the GM said only those who opened their membership here were allowed and said his workers would have told me that if I talked to them, which seemed accusatory. He then said I can PAY $15 extra to work out here. Seems strict with COVID, but if you have money it’s ok. Not cool!!

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★ 3

Regid Policy about the cancellation of the gym membership
Even though you are not satisfied with service they are not ready to refund!

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★ 5

Good service 👍 👌 tanks

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★ 5

Very clean and they even have an outdoor area for a good cardio workout. Inside cardio is huge too but you have to keep your heart rate lower than outside.

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★ 5

Very clean and friendly staff. They blocked off every other machine for social distancing. There are still a lot if machines available. Masks required. They do a temperature check when you come in. Parking is easy. You can even pop into the Lucky's and get a donut before you workout. 😀

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★ 5

I have to say finess 19 is the best

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★ 1

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★ 5

Just wondering is the treadmill”s. Available to be used at this location. ?

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★ 5

Great way to keep in shape. Wish they would re-open soon so I can exercise in safe environment!

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★ 5

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★ 1

You get what you pay for
👎No shower
👎No cleanliness
👎Unhygienic washrooms
👎Marijuana and Cigarette smell
👎Old Machines
👎Fishy Cancellation membership. Join at your own risk.
👎Treadmill are mostly busy and occupied by school Going kids.

👍$15/month- cheapest gym in Milpitas.

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★ 5

I had a billing/payment issue,
the manager LLOYD and Brian at the Milpitas location help me to resolve all the issues nicely, they deserve 5 stars, good people and nice place.

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★ 4

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★ 4

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★ 5

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★ 3

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★ 3

Best customer service. Super friendly staff. 24 hour Super Sport has a lot to learn from these guys. They always greeted me and taught me some really cool tricks.
The only reason I give them 3 stars is because I was a month to month member and they ended up charging me for another month AND a yearly fee AFTER I cancelled. And I canceled due to the location and had nothing to do with their awesome staff. This is after using the gym for 3 months. I tried to fight the charge, but one of their reps somehow logically explained to me that the charges were fair. I didn't want to post on social media, but this is not fair. When a month-to-month customer cancels after a few months, it's DONE. No more charges. Just beware of these predatory business practices before you join them.

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★ 1

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★ 5

Nice people here. Their trainers are very friendly.

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★ 5

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★ 1

Gonna give a one star for paying for a month that I wasnt there for canceling my membership prior to already paying for that said month pretty much paid for 2 months in one month.....other than that Megan is the best trainer here in give here 5 stars 😎

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★ 1

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★ 4

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★ 5

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★ 5

Love this place especially employee jimmy! Great dude and helpful.

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★ 3

Only joined due to hotel under construction. They made a monthly membership deal with me which was nice, but they don't have any showers which is disappointing for working professionals.

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★ 5

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★ 4

It is clean, well maintained, inexpensive, and well managed. It is small, so sometimes you have to wait for your machine.

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★ 1

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★ 1

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★ 5

Friendly staff and clean gym. Best gym around the area with affordable price.

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★ 5

Lots of equipment and cardio equipment!

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★ 5

Pretty good for the price. Serves my purpose.

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★ 5

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★ 5

Good

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★ 5

I have been fitness 19 and 3 years and I love this place is clean and fresh and the people are nice.
Everyone come to enjoy fitness 19 in milpitas and
Cheaper.

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★ 5

Fitness 19 Milpitas is my favorite gym at affordable price in Bay Area !
They have a wonderful equipment and friendly staff. This gym is very bright and clean. I love to come this gym every single day if I have a time.

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★ 4

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★ 5

Yes

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★ 5

t's great gym. It has all that you need for a great price. The employees here are very knowledgeable and competent. They are nice, friendly, and make you feel welcomed. Just 6pm, it gets very crowded

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★ 5

I used to find every excuse not to come out to the gym and exercise; however, that quickly changed when I started coming to this gym. There is a Fitness 19 closer to my home in San Jose, but I choose to come to this location. The staff and trainers are all very friendly and make this gym’s atmosphere pleasant and welcoming. They’re always willing to help out even if you don’t have an appointment with them. When I come to this gym I feel like I’m part of a great community. Not only can I approach the staff, but also the other members. I love coming in and hanging out with the other members who work out routinely at the same time as me. There is always equipment available and there are always people willing to help. I highly recommend this gym to anyone new/ familiar to the gym environment who is looking for a great spot to work out.

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★ 4

Great friendly Gym and awesome staff, especially KYLE. He has been helping me out by creating workout routine, he is a good motivator with positive attitude and lots of energy.

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★ 4

Lloyd helped me with a great dieting plan and does a great job checking In whenever I speak to him.

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★ 5

Worth the money! Great friendly gym. I love how a everyone knows each other. Michael is a great trainer. He is always finding new ways to push me and help me reach my goal.

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★ 5

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★ 4

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★ 1

Don’t leave your credit card on file! they have a lot of hidden fees. I canceled my account one month ahead but still got charged for monthly fee and annual fee. How do you charge annual fee on a canceled account?? Dishonest business!!!

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★ 4

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★ 4

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★ 4

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★ 5

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★ 5

Worth the money! $20 per month and you have unlimited access and free classes like Sweatshop, yoga and kick boxing. They also offer one free personal training session a month.

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★ 4

Friendly staff, safe and abundance of equipment to utilize. Also the hydromassage room is a great place to recuperate.

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★ 5

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★ 5

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★ 3

Older weight plates, dirty bathroom, and stationary equipment are close too close. General area clean and friendly helpful staff.

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★ 5

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★ 5

The service is good

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★ 4

Great gym

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★ 4

Cheap price. Weight training and cardio equipments.

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★ 5

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★ 1

Not clean, not worth it.

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★ 2

Just don't really like it.

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★ 5

Clean equipment with a friendly staff. There are lots of cardio and weight machines. Fun, positive, and friendly atmosphere with lots of people just looking to further their fitness goals.

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★ 4

Small, friendly neighborhood gym. Good selection of free weights, machines, and cardio equipment. Closes a little early on weekends though.

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★ 4

Typical neighborhood gym. I like it and use it often because it is nearby. No pool keeps it less expensive and less crowded.

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★ 3

Not very large.an didn't ha've a lap pool.or sauna..it does have new equipment for exercising..thats a plus. An not to expensive..

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★ 4

Cheap

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★ 4

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★ 4

Bare-bones gym service at bargain prices. Has what you need to get your workout done.

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★ 4

Just for exercise. The gym is very good.. best price ever $10 a month

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★ 5

Nice & so clean gym

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★ 4

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★ 5

Go here every day and it's very well kept and managed. O'Dell and dustin have been very helpful with advice and tips to exercises, etc. I have been here for 4 years or so and plan on going here for a long time.

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★ 5

The Fitness 19 gym in Milpitas is great; it's clean and they have a variety of machines to use. The staff is friendly and helpful. While this gym is small (no showers), but they have lockers; it has what I need to get a great workout.

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★ 1

This gym is not good at all. They treated people very bad whe people want to cancel membership. They don't call you if you call them to follow up. Every time I called they just said they need to wait their manager to make decisions, but their manager or staff don't call you themselves. However, they still charged my bill every month even if I already signed cancellation request form. The process of cancellations is very bad in this gym. Additionally, their system won't show anything you requested. I already paid full bill and requested cancellation, but the system did not show anything. Every time I told to different people, and I need to explain over and over again. Not recommended at all.

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★ 5

Awesome gym and very accommodating staff. They were kind enough to grant me a 3 day guest pass while I was on military leave visiting my family. The gym was very clean and we'll organized.....I couldn't have asked for a better experience. Thank you Fitness 19 Milpitas!!!

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★ 5

Good place

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★ 4

Good place

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★ 4

Equipment isn't new or the nicest, but they have the basics. Treadmills are always full during busy hours, as with most gyms.

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★ 5

Worthy ! Just little crowded.

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★ 5

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★ 5

I enjoy working out at Fitness 19 in Milpitas its affordable great location lots of parking. I’ve been a member since 6/2013 all the staff are very friendly always smiling and the fitness trainers are very helpful and very knowledgeable in teaching and I love love love all the ladies that work the kids club my son and niece get so excited to go to the kids club while I work out, It makes it easy for me to attend the gym.

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