★ 5

I moved to the eastbay a bit over a year ago and was looking for a closeby new gym/workout studio to keep up with my fitness goals so I gave OTF a try and have been going strong for over a year now! The studio is clean, spacious, flexible class schedules, and most importantly, super friendly, motivated, and knowledgeable coaches, and staff members (shoutout to Megan!). Highly recommend coming here and giving it a try (fyi, first class is free!)

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★ 4

Fast paced workout class with instructor leading the class pushing you, but you can still workout at your own pace if preferred, however it's motivating having the instructor push. Getting splat points is another motivator.

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★ 5

Have been coming to the gym for a little bit over a year now. It’s been a great way to stay motivated and on top of my goals. The staff are super friendly and make it feel fun to make it to my daily workout. The instructors are great and have been able to give feedback on my forms form or alternative exercises when needed. Highly recommend going!!!

Source: Google

★ 1

Never attending this club again!! I am a mom to a newborn and showed up 2 minutes late and was not let into the class AND STILL CHARGED. I’ve seen other women let in up to 10 minutes late at this same studio. Very disappointed at the lack of humanity I received here. Will definitely never let them take any more of my money.

Source: Google

★ 5

**EDIT: UPDATE: Still going here, still love it, down 25 pounds and have now made gym friends!**

I've never joined a gym, so my perspective is limited. But I really love it here! The coaches are so sweet and the perfect amount of attentive for me - they'll let me do what I need to, but will correct me if I get too out of whack on form and encourage me when I start to drag. It's a simple format, but that's what I need- it keeps me motivated, I can push as hard as I need to for the hour, and I get a smile out of every class with the good vibes and a few funny exchanges with my fellow OTFers, who seem like fun people. I think the front desk staff are all awesome; got me all oriented and helped me with every question I've come up with with a smile... 5am or 8pm. I'm shy, so I'm not used to people remembering my name and I think it's a nice touch. I've only been for just under three months so far, but I'm so glad to be here and want to stay. I'm stronger and happier. Thank you coaches and SAs, I really appreciate you all and your work.

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★ 5

The staff has been very welcoming and has answered all my questions, and I asked any/all question I could think of. Their attentiveness and transparency helped me feel comfortable enough to commit. Keep up the good work!

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★ 1

The worst place they take advantage of people when they want to cancel their membership, they charge you extra regardless of whether you cancel on time. When you are filling out the documents they help you do it quickly by helping you, because I trusted them I did not read everything and they only told me what the document meant according to them, and they never explained anything to me about the surcharges. Even though I called to cancel they still charged me for two more payments.

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★ 3

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★ 5

So strong

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★ 5

The absolute best fitness center around. You certainly get what you came for all packed into 1 hour. The workouts are truly through. I am seeing & feeling results galore in the 2 short months I've been a member. My muscle tone is back & I can niw fit in old clothes again. All of the instructors I've experienced so far are just top notch. Omar really challenges me & knows just when to have me try something more. I just, love,love,love his instruction. Great facility, great classes, great Instructors! Well worth the cost of membership. You certainly get what you pay for at this one in Pinole.

Source: Google

★ 5

Join OT. It’s great for your sanity wellness and happiness. Love the coaches and the staff. Megan is the best. She signs us up when we walk thru the door and knows exactly which station we love.

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★ 5

This gym is awesome! It's clean and the staff is so nice! They have classes at all times of the day and even have little fitness challenges throughout the year.

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★ 5

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★ 5

I started going a couple months before surgery and a few months after recovery, I couldn't wait to get back to it. That's never happened to me before with a workout routine. Love the choose your own adventureness of it - I don't have to be going as hard or fast as the person next to me but we're still in it together. I also appreciated that the front desk folks didn't pressure me into a membership and really helped me navigate my break for surgery.

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★ 1

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★ 5

It is a good place and way to work out and keep engage.

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★ 5

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★ 1

I love Orangetheory (OT). I also love the reception at every studio I’ve been - mostly in the East Bay but also Boston when I travel for work (another reason I love OT). This review is specifically for the reception at Pinole, CA OT.

I’ve recently attended my first classes in Pinole. Instructors are amazing and the members are too. First run in with a young woman at reception, I believe her name is Megan, is when I late cancelled a class (lost credit for not cancelling within 8 hours). It was the night before so I thought it was 8, but honestly hadn’t thought much about it. When I asked her why it showed as late cancelled she questioned me- “now explain what happened?” Sort of like a teacher speaking to a Kinder. I told her I didn’t know and she looked up the time of my cancel. Let me pause right here. I have not stepped foot inside an OT that would have even gone down that path. Members are usually given the benefit of the doubt and they would have kindly looked it up and figured something out. I was asked to explain myself. Turn out I missed the cancel by a couple hours. She did the math for me - out loud - (side eye) and sent me on my way. I thought it was an odd interaction but decided perhaps it was me, and after all it was my bad.

Second run in was Halloween, which ends OT Hell week (4 workouts in 8 days you get a shirt). I joined the challenge online and it doesn’t say anything about where your last class needs to be in order to be congratulated and gifted for completion. I attended a 5AM class in Pinole which should have concluded Hell Week for me. I walked out proudly and said “I finished!” She was like…”ummm did you sign up here?” If not we only have limited shirts. She went on to point around the gym and say “that’s why we’ve had signs up (even though they aren’t up anymore).” I was wondering how I would have seen a sign if I don’t regularly attend in Pinole and if I signed up with OT online why it would matter anyway. Instead of simply asking my size to see if they had a darn shirt, she instructed me to go back to my home gym in Emeryville, Ca. What!!?? Also, was I not worthy of the “limited amount” they had left? Or at least check to see if she had one in my size? She checked the computer and it was clear as day that I was enrolled in the challenge.

I called my home gym as soon as I left and they said of course they have a shirt for me. In fact “they have plenty of shirts in case members finish the challenge at a different location. It is what is expected.”

Y’all, it’s not about the shirt. It’s about reception in Pinole going above and beyond to NOT be helpful or to think one step outside of the box . Proudly giving C+ service as if I did something wrong (which I had not), and as if they don’t want to see me back or welcome me. As if it’s ok to not put forth an ounce of effort to help a paying member standing there at dark ocklock in the morning. Perhaps I’m spoiled because other OTs are so amazing; always A+, going the mile with fun energy. This experience unfortunately has been quite the opposite.

Source: Google

★ 5

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★ 5

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★ 5

It is a great place to work out. The coaches and staff are friendly.

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★ 5

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★ 5

Coach Brian is my favorite Coach at Pinole. I’m always here on Tuesday and Thursday for his classes. He always takes the time to demo exercises and answer questions, as well as creating a sense of community in his classes with his jokes and words of encouragement to keep us all going. He is great! If you haven’t taken a class with him, you should sign up! 👍👍

Source: Google

★ 5

Best result driven workouts in an environment that is challenging, motivating and fun …love my coaches Brian & Beth. Staff is friendly and fellow members I’ve met are also great. I always look forward to getting up usually by 5am or 6am to get my workout in 😊

Source: Google

★ 5

I love Orangetheory. They have the best coaches and great workouts. The coaches motivate and instruct you, but also give you space to do what you're comfortable doing. I highly recommend it.

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★ 5

Great place to workout and the place was maintained clean.

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★ 5

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★ 5

Good variety and challenging workouts. Fun environment, clean studio. Friendly staff and I love the sense of community and support from the staff and other patrons.

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★ 5

Love getting my workout in in the morning, great coaches and constant changing playlists!

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★ 5

Positive atmosphere with coach led changing whole body workouts!

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★ 5

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★ 5

Love the coaches and staff, and the full body work outs !!

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★ 5

Motivating workout that will get you into shape fast. Trainers are great. They make sure your form is proper and guide you through the workouts. Classes are designed for both beginners and people who already work out. Although it's expensive, totally worth it for people who need motivate.

Source: Google

★ 1

After cancelling my membership in 2020 I have received multiple fraudulent charges from this location over the last two years. I have tried contacting the studio manager many times via phone and email to resolve the matter. I have yet to receive a call back or reply. I understand local businesses are struggling after the pandemic, but stealing money from past members is unacceptable.

Source: Google

★ 3

I guess this is a good place if you are looking for functional training. They are too strict with the 30 min first day induction, they basically teach you how to use a treadmill and rower. If you get there 10 min before on your first day then they will not give you the induction

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I was anxious about going to Oranetheory since I am older, heavier and out of shape. Everyone has been so fantastic and friendly from the first moment I walked through the door. No one is watching or judging me - well, expect the coaches, do keep an eye on your form and offer help if your form is off. Everyone else is in their own zone focusing on their workout. The staff is incredible, friendly and super helpful!! Even if you are slightly considering joining I say do it! I am very glad I did and I am sure you will be too.

Source: Google

★ 5

Love Orangetheory Pinole. Outside of getting a great workout, there are a lot of class times to choose from and the coaches are wonderful.

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★ 5

Great place to upgrade your level of mindsets to continue to your lifestyle

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The classes motivates me on keeping me in track for working out and help me getting on my desired goals.

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★ 5

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★ 4

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★ 5

The staff are friendly and helpful. Best place in area to workout.

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★ 5

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★ 5

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★ 5

Pinole OTF has a great studio. Plenty of space on the weight floor and beautiful natural lighting. Coach Ant, their head coach, always gives an amazing workout. He motivates each person to give that little extra and gives great form tips. Front desk staff is so nice, it is always a pleasure to pop into their OTF studio.

Source: Google

★ 5

I love not having to think about what to do at the gym. I love that every class is different. Thank you OTF for a program that I not only enjoy, but am CONSISTENT at!!

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★ 5

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★ 4

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★ 5

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★ 5

Great workout! Clean and organized with good atmosphere.

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★ 5

I love the music especially Freddie and Ant! The level of intensity is always awesome and my results keep me coming back!

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★ 5

I love OTF Pinole and every person that works there

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★ 5

Their materials in fitness is high technology it was a superb...

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★ 5

Dear Team OTF Pinole,Hearty Thanks for a wonderful workout experience. I appreciate warm welcomeand friendly assistance. Workouts are designed scientifically and are filled with veriety and versatility.

Source: Google

★ 5

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★ 5

It’s a great mix of weights and cardio. I get an amazing workout that makes me sweat every time. The monitors are great visual aids and I get great ideas for home workouts. I’ve been waiting for something to keep my interest when it comes to working out and OTF is it! 18lbs down but still have more the lose and for once I’m Looking forward to it!

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★ 5

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★ 1

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★ 5

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★ 5

I love the atmosphere and employees. Great place to be apart of!

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★ 5

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★ 5

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★ 1

I absolutely don't like their business model. I paid for one session, scummed to their sales tact, ended up signing for two months, paid and I was not aware that I need to sign for session day advance. First it was hard to sign up, even later on I was told I can walk in. It is a small facility and there is no guarantee you will get treadmill that is what they have. Second It is you who will work out and it is too much to do that in one hour session. I decided to opt out but I was told I will not get a penny back from $ 478.00 I paid for. I did not use a singe session. They said I need a month notice Well I decided to drop out after 4 days I signed up still Zero refund. They say it is our policy and they designed their policies that favors our suits them. I don't think so beside bright colors they have anything to offer. They have nothing to offer that YMCA does not offer for $ 75 a month and I think YMCA is even better where you can shower, rinse and dry your clothes. It is doomed to be fail sooner or later.

Source: Google

★ 5

Fun workout. Lots of variety.

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★ 5

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★ 5

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★ 5

I loved the dynamic instruction and routine. It's easy to get bored while working out, but these elements kept me energized and engaged from start to finish!

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★ 5

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★ 5

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★ 5

What a wonderful place to work out. I happened to lose 30 lbs in the first 2-3 months working out for one hour 4-5 times per week. If you like variety this is the place for you. I have not had the same workout in 4 months. There is always something new and fresh in the program. The coaches all have different styles - all positive. The front staff is always friendly and smiling and greet you by name. This place is worth every penny!

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★ 5

😫😎

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★ 5

Orange Theory is a complete workout that starts and ends on time. The staff is very friendly and helpful.

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★ 5

Orangetheory Fitness is a new space in the Pinole area. They provide many classes. The classes work cardio and weights and provide instant feedback via heart monitors. The coaches are amazing but each has their own style. The classes are challenging with a different workout each day. The music played during the workout changes daily.The workouts are 1 hour and have limits so it is never over crowded.The variety of workouts keeps you engaged. The front desk staff is great.They offer a chance to try the Orangetheory workout. You will not be disappointed !

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★ 5

I really like how the class is split into 2 big segments of weights and cardio. I'm able to get a well rounded workout in every class. I also really like how the instructors (or coaches as they are called) motivate us throughout the entire class.

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★ 5

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★ 5

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