★ 2

Had a poor overall experience, introduction session was cut in half thought it was expensive especially when you subtract a Time checking in, logging onto the computer , question's.
Would not recommend.

Source: Google

★ 5

love this place🩷

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★ 2

Well darling, this was disappointing! Went to their open house for the free assessment and the staff was lovely, but here’s where it gets messy. I walked in wearing sandals (hello, it’s obvious!) and they had me fill out a waiver asking for my phone number and email address. Only AFTER I gave them all my contact info did they mention I needed socks.

Sweetie, you could see my feet from the moment I walked in! Why not mention the sock requirement upfront instead of after you’ve collected my details? When they offered to sell me socks, I politely declined and left.

Sure enough, got their automated texts and emails before I even made it to my car. Just felt a bit like a setup, you know? The place looks nice and the team seemed genuine, but this whole process left a sour taste.

Just be upfront with people about requirements, loves. We appreciate honesty!

A slightly annoyed queen 💅​​​​​​​​​​​​​​​

Source: Google

★ 4

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★ 5

I'm not a person who stretches, but the stretching here made me feel much more flexible. I'm glad that I gave it a try, and now I am going regularly.

Source: Google

★ 5

I am a 75 year old man who had a back injury that prevented me from golfing , my main social activity. I decided to try Stretchlab in Mountain View , after some initial chiropractic visits. There I was lucky to get Jack Sterling as my stretcher. Jack was very knowledgable about muscles , nerves and techniques and was able to address the my back issues with great skill and expertise. I am back on the golf course , playing better than before. I highly recommend his services.

Source: Google

★ 5

Had my first session today and found it to be fantastic.
Katherine was great and by the of the 50 minutes I knw I would be making this a regular maintenance necessity.

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★ 5

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★ 5

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★ 3

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★ 5

I can’t believe how much looser I feel after my 50 minute session yesterday! I also learned a lot of useful stretches for my lower back, hips, and shoulders

Source: Google

★ 5

I’m a regular at StretchLab MV, and I recommend it highly! I've been a regular since it opened in 2019, and I’m consistently happy with the stretches, the staff and the value. I especially recommend the weekly membership -- getting stretched regularly and developing relationships with the staff is a great way to go!

Source: Google

★ 5

The first visit was series of pleasant surprises - friendly, competent and empathetic staff, great environment. And the two subsequent visits have gone even better. I am going to be visiting StretchLab Mountain View for many years to come, and expect to reach my main goal of touching my toes with legs straight despite being 75 years old. :-)

Source: Google

★ 5

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★ 5

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★ 5

I have been going to this place for more than two years now. They have helped me in maintaining my mobility and have helped me in getting rid of issues such as plantar fasciitis and trigger finger. Being a busy professional, its hard for me to stick to a routine to do the stretches myself and going there helps me to maintain a good level of flexibility and mobility. I have worked with many flexologists over the period and would recommend them all - they are well trained.

Source: Google

★ 5

This is my first time doing stretch lab. It has been great. Staff is very supportive and professional.

Source: Google

★ 5

After years of more expensive forms of physical therapy for a knee injury, I've had my best year with the injury just focusing on biweekly sessions with Maddie. While stretching hasn't gotten me back to my old normal, it's worked better than anything I've tried. I always enjoy my sessions with Maddie and find all the stretching very comfortable.

Source: Google

★ 5

I go to StretchLab once a week, it's crazy how tight muscles get sitting in front of a computer all day. The flex tech does an amazing job listening to what I tell her and also seeing what my body tells her in terms of where I'm tight and need more work. The stretches go much deeper than anything I could do on my own. The stretches help keep me injury free and I just feel less stressed in general. I highly recommend it.

Source: Google

★ 5

I have been coming to Stretch Lab for about 2 1/2 years, Stretch Lab has allowed me to remain active and feel great at 55 years old. The staff is awesome and caring! I couldn't be more pleased with the experience!

Source: Google

★ 5

I’ve been a member for a few months now, and it’s helping me become more flexible. The staff is very friendly and I always receive prompt service when I arrive. I’m glad I found out about this place.

Source: Google

★ 5

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★ 5

Elena has such a beautiful nature. Kind, considerate and knowledgeable about what she is doing. I highly recommend Elena!!

Source: Google

★ 5

I am very happy with my experience at StretchLab. I love it very much. The patients and kindness is awesome!

Source: Google

★ 5

Good way to work on your flexibility. I call it yoga for the lazy.

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★ 5

Great place to improve flexibility, really enjoyed it.

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★ 5

Quality stretch !

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★ 5

I decided to try Stretch Lab in an effort to balance out my gym workouts. It was such a good decision! I feel great after each session, and have gained an unexpected level of flexibility. I specifically enjoy my sessions with flexologist Jacob. He’s incredible at his job, constantly finds new ways to adapt stretches to make them deeper, and my body always feels amazing after a session with him.

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★ 5

I have always been an athlete but as I have gotten older several injuries haunt me. Stretchlab has really helped me stay flexible and recover. Its way more than I could do on my own and has really helped..

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★ 5

I absolutely love this place! I started here in 2020 with Chris and Daryl, but after a couple of years off, got back on track late last year. My flexologist, Maddie, is wonderful! She’s listens and partners with me to come up with the best stretch and strengthening plan that’s suitable for my needs. Thanks, Maddie!

Source: Google

★ 5

Friendly and well educated. Feels great afterwards

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★ 5

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★ 5

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★ 5

Stretch Lab has been a boon to improving my flexibility, balance and mobility during the past year. Danielle is a skilled flexologist and I’m so appreciative of all she’s done for me.

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★ 5

The staff are excellent in stretching muscles that are tight even if you’re a beginner. I was satisfied with the four sessions that I completed there

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★ 5

Fantastic experience- Ashley was great! When I walked in my Lower Back and Hamstrings were very tight - when I walked out the tightness was gone.

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★ 5

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★ 5

Very hepful for someone with a spinal cord injury!

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★ 5

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★ 5

I went hopeful, and left a new woman. I really appreciate the personal attention and advice for home stretching. My body feels loose and relaxed. Wish I could go every day. Maddie and William are fantastic!

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★ 5

Danielle is an Angel and an amazing stretchologist. She explains what stretch she's doing and what it does. She shows concern for your injury status ⛑ and pressure and don't let her petite size fool you, she packs a punch 👊 with her leverage in technique and strength💪. She keeps me wanting to come back. 🙌
I was blessed to get her.

Source: Google

★ 5

I’ve been going since they opened and I’m hooked. The staff are friendly and knowledgeable. I see Kylie weekly and always feel so much better.

Source: Google

★ 5

Highly recommended.

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★ 5

Tristen is absolutely professional and extremely helpful and truly cares about his work. He has build a solid rapport with me and my experience is uplifting and positive. The two times he was out I was taken care by Danielle and Ali and they were excellent has well. It completely makes my week whole by going to MV Stretch Lab Location. The only negative is music selection is it or miss🤣

Source: Google

★ 5

I must admit, I was a little skeptical before I got started, but I was sold after my first visit.

With an exercise physiology background myself, I was concerned about the knowledge and qualifications of the staff. But my Flexologist, Ali C., has a Kinesiology degree and a total understanding of the human body movements, so that puts me at ease.

I exercise quite a bit but sit a lot for my day job, so I don’t stretch enough so my muscles become very tight. These resisted stretches triggering the muscle spindles help my body to recover quicker!

I can’t speak about other staff there, but I recommend Ali C. if you are going to give this a try!

Source: Google

★ 5

I absolutely love this place. Jacob is the guy that to go to if you consider yourself that needs a bit more strength to work on your body. The assisted stretching really helps with my muscle aches and pains as well as my joints. The staff here is super friendly and make everyone feels super comfortable!
Definitely worth a try to understand the concept and how important it is to stretch your muscles once in a while.

Source: Google

★ 5

I am a 50 year old man who’s only active at work, being stretched really helps especially when I had a rough time stretching by myself.. Shots out to the STRETCH LAB, Mountain View

Source: Google

★ 5

They are amazing! I got a membership and go regularly now.

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★ 5

Excellent service and wonderful stretching protocols. Delighted by the results.....

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★ 5

The best part of my StretchLab sessions is my stretchologist Ali. She has a casual upbeat personality and does a fabulous job making each visit comfortable and productive.
I like having continuity and conversations with the same flexologist each visit.

Source: Google

★ 5

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★ 5

I could not be happier with the service. Friendly, professional staff (shout out to Jacob) have gone way above and beyond to put me at ease, make me comfortable, and make this a truly terrific experience. Thanks a million!!!

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★ 5

Effective, professional and courteous. Amanda is awesome and so is everyone.

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★ 5

The service and the staff is excellent. The sessions are customizable and that really helps focus on sore areas. I highly recommend for anyone who works out a lot.

Source: Google

★ 5

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★ 2

This review is about the personal information that is *required* to schedule an intro session (trial).

- Full name
- Full postal address
- Email address
- Phone number
- Credit card information (no cash, no Google Pay, no Apple Pay)

I did not want to disclose that amount of information just to buy a simple wellness service.

The staff was friendly and helpful though.

Source: Google

★ 1

If I could I would give it zero stars. Extremely poorly run place. They charged me a full month membership before I went in for ANY sessions. I had to argue with them to refund $619. Then I went in told them I was going to pay per stretch and was NOT interested in any kind of membership with them. They had me pay for a session in advance with the flexsologist of my choice. Later I found out that he was not going to be in that day so I cancelled 24 hrs before. I was told I would get refunded on the original form of payment since I was within the cancellation time
and because the person I had scheduled with was out that day. Today several days later after having not received a refund I followed up and found out that they are not issuing refunds and I have to a credit which I can only use by scheduling a stretch. A friend of mine went in and told them she was coming to them because I use them and she was given info on what days and times I come in. Extremely and highly unprofessional and an invasion of privacy. Btw I tried to get a hold of Chris the regional manager multiple times and three weeks later still waiting to hear back.

Look at the 5 reviews they have. It's from 10 months to a year ago when this place was actually run like a decent establishment! Go anywhere but here! Save your money and time.

Source: Google

★ 5

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★ 5

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★ 5

I have had neck and back pain for way over a year. The stretchlab listened to my needs and it's been the best thing in a long time that has helped my body pain. I swear by the stretchlab
Oscar is my clinician and is excellent. He does a great stretch. Also Darryl is also great at stretching. They both know what they are doing. And the manager Chris he keeps everything running smoothly. Please give them a try. You will love it.

Source: Google

★ 4

Glad that they have reopened
Great patient trainers to help with the stretches. Clean and well sanitized place.

Source: Google

★ 5

Source: Google