★ 1

It seemed very crowded. There were also five staff members chatting in the check-in area, and it still took a while for them to help me. The manager she didn’t honor the 3-day passes they advertise and tried to get me to pay for a full month. Try Chuze Fitness — actual 24h gym huge facilities around the Denver area

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★ 5

Great staff, great atmosphere. Never too busy

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★ 5

This gym truly stands out for its pro-client approach.

Friendly and helpful staff: TJ made us feel welcome from the start, taking all the time we needed and answering every question.

Clean and well-maintained equipment: Everything is in great condition, making workouts comfortable and safe.

Welcoming atmosphere: Both new and long-time members are treated with care, creating a positive environment.

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★ 1

Why is a TWENTY FOUR HOUR fitness open TWELVE hours on a Saturday??

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★ 3

Great gym and awesome location. Talk with Eli for expert advice.

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★ 1

Free trial is a scam, classic bait and switch. Don't let it lure you into coming in. The receptionist Eli wouldn't let me use a free trial because I had mentioned I had been in on a day pass 5 years ago at a location in another state. The marketing for the free trial says nothing about it and the only other option is to pay $30 for a 3 day pass.. wasted my time and gas. Management does not follow their own policies: "User must not have been a guest or member of 24 Hour Fitness within the last 6 months." Terrible management, they are more concerned about padding their commission checks than honoring their own policies.

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★ 5

Great gym, amazing staff, and courteous members, makes this 24 Hour Fitness a pleasure to come to.

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★ 5

The staff make this place the amazing! They’re always very warm and welcoming when you walk in and they’re always deep cleaning throughout. Love it here bc of them☺️

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★ 5

Wonderful staff. Charissa specifically was extremely knowledgeable and helpful. Spaces are clean and there is always space to get your workout in!

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★ 5

From the custodial staff to everyone at the front of house, this gym is incredibly welcoming and willing to help with what you need. Stephaun always greets everyone with a smile!

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★ 5

Super clean and friendly! Stephaun and Eli are incredible always greeting you with a smile! 100% recommend!

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★ 5

Thank you Francisco and Stephaun for always being helpful and friendly.

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★ 5

Stephaun and Francisco took real good care of me and made sure I had a nice left and good experience they kept the club clean and were really respectful.

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★ 4

Great gym with a friendly, upbeat vibe. It’s always clean and the atmosphere is super motivating. The staff are awesome too — shoutout Fransisco at the front desk for always greeting everyone with a smile and make the place feel super inviting!

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★ 5

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★ 5

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★ 5

Sales staff was extremely knowledgeable and signing up took less than 5 minutes. Would highly recommend this gym

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★ 5

The staff, facilities and environment are wonderful here! They keep the gym well maintained, quickly addressing any issues and always welcome guests with a smile. One particular thing that is above and beyond is that there is a partially disabled member. Each day when that member arrives to workout the staff literally meets him at his vehicle, walks him in, helps him as needed and assists him back to his car. Impressive to say the least.

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★ 5

Eli is the MAN! Helped me out with an extra day pass. Would highly recommend

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★ 1

Abhorrent customer service. Tried multiple times to cancel membership using the methods they provided with no response. Still not able to assist in any meaningful way. Worst experience I could have asked for.

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★ 5

Worked wirh Eli. Dude took care of me. Thanks man.

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★ 5

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★ 5

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★ 5

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★ 5

Loving my gym especially Trainer Josh who
Is absolutely amazing. I’m post three major ortho surgeries and he is incredible when knowing exactly how to get me back into fitness shape and incorporating a wide range of PT. I feel safe under his expert guidance and already see great results.

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★ 5

This 24hr fitness location is the best in Denver. Facilities are very clean, especially compared to other locations in Denver metro area. The staff here are very nice and very helpful, and the member environment is positive and friendly.

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★ 5

April has turned this location around! She's so awesome ❣️The little touches really pop!🪴 All the love for the staff! Francisco is the sweetest and makes my Saturday mornings! Steph is bomb! Bryce is on it keeping the mirrors shiny! Can't forget TJ who's an o.g. in that gym and is the most friendly & welcoming person you'll meet! The new addition, Eli, connects with everyone and got to know me right away. He makes sure to check in on my day and what I'm working. He cleaned & organized, and made it look a million times better in just a matter of days.

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★ 5

Great gym, has everything I need, not overly busy and staff is always friendly

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★ 5

I love this gym! Everyone who works here is so kind and helpful! I had a problem with my membership and Eli helped me address it right away!

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★ 1

It smelled and a lot of the equipment was broken or not working properly. Only one of each piece of equipment too.

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★ 5

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★ 4

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★ 5

The staff is great. They actually care about the members and really seem to enjoy being at work, which is great to see. The cleaning staff, especially Bri, does a great job! TJ is awesome, he is a die hard that opens the club faithfully 5 days a week!!
To add: If you haven’t been in a while, they added 2 more squat racks! And another bench upstairs!
They have a new cleaner, Davanta,and he is doing great just like Bri!!

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★ 1

Worst gym at all

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★ 5

The GM April is the best gm I have ever seen. She puts the gem in gm

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★ 5

April the GM is the nicest GM I’ve met. She was very helpful and assisted us very well

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★ 1

Went in and inquired about busy times prior to signing up. The attendant was very high-pressure and kept asking why I needed a 2-day pass when he “just told (me) it wasn’t busy during (my) suggested workout times”. I insisted on seeing for myself. When I came back the following morning at 6am, the new attendant tried pressuring as well, stating that he’d been opening the gym in the morning for 5 years and I should just sign an annual commitment. When I went upstairs there were 40 people fighting for the same machines, despite the attendant’s insistence that “wasn’t busy”. Low-quality gym, very packed, no amenities, poor service. Stay away.

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★ 1

Won’t let you cancel your membership.

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★ 5

Eli and April were great. Great facilities at a good price. Helped me get the best available price for a short duration membership. Would definitely recommend to a friend.

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★ 5

April was very accommodating and answered all my questions.

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★ 5

Hey, I stoped fooling around and got lucky. Back to 24 Hour Fitness baby.

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★ 5

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★ 5

Bryce was professional and efficient, making the sign-up process quick and straightforward. He was very helpful and ensured everything went smoothly. I highly recommend Bryce and 24 Hour Fitness for anyone looking to join

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★ 5

April is amazing. They are lucky to have her.

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★ 5

The front desk was very helpful, and genuinely care about your fitness journey and gym cleanliness.

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★ 5

Amazing gym! Staff is excellent and on point 🙌

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★ 5

Great location! Very friendly staff! I really appreciated the environment and classes they offered! Thank you guys! Highly recommend!

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★ 5

Love this team! They keep me motivated…even on leg day!!

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★ 5

April was great in helping me with a couple of special membership details that looked wonky (my pic for one 😝). She was super helpful and friendly throughout.

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★ 5

Nice folks! Got me signed up quickly.

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★ 2

I guess it gets the job done. The staff is friendly, but the equipment is outdated. It’s still called 24 hour fitness but closes earlier than every other gym. Can’t wait for my contract to be over.

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★ 5

Great gym! April, the GM is awesome!

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★ 5

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★ 5

Really clean. Great customer service! Very welcoming to someone visiting from out of state.

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★ 5

April,the club manager, and Stephan: both rad humans. They set me up gooooooood.

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★ 5

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★ 5

Been going here for years, got everything I need. Better if you don’t go around 5 but that’s with all gyms.

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★ 5

Awesome service

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★ 5

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★ 5

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★ 5

Stephaun is very personable and helpful every time I visit this 24 hour fitness location. 5 stars!

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★ 5

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★ 4

I've been going here for a couple years. It's a great gym! The staff is very friendly and helpful, and the community and members are super chill. The only true downside of the gym is that it is a smaller 24 hour fitness, so it can get pretty packed during peak times. Otherwise, it has everything you need - equipment wise - to get in a good sweat sesh. The memberships are affordable, so you can invest in your health without breaking the bank—and that kind of value, combined with a positive atmosphere, is hard to beat.

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★ 5

This is a great gym! Has everything you need and the staff is awesome. Stephaun is great, so friendly and professional.

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★ 5

Love this gym! Stephaun is the best and so positive and always makes me feel right at home.

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★ 5

Such a great spot! Clean, and it’s got everything you need. Love Stephaun, such a bright light in my day. Kind, professional and always there to help.

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★ 5

Best gym atmosphere great welcoming staff. Bryce at front desk always keeping the gym immaculately clean and giving words of encouragement.

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★ 5

Came on a free trial good gym !

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★ 5

Amazing gym! April and Bryce helped me out when I was in a pinch. Have to get a workout in when I’m out of town! Thank you so much for your kindness and generosity!

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★ 5

April and Bryce helped me out with my membership and gave us a great deal! Great hospitality and a great gym!

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★ 5

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★ 5

My go-to gym since it’s close to home. It’s small but has everything you need, plus an outdoor area to work out in. There aren’t many group exercise classes, which means extra space to use when no classes are going on. It does get busy during peak gym hours (around 6–8 p.m.). The staff is kind and always working to keep the place clean and welcoming—especially Stephaun, who definitely gives this gym that homey, local feel.

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★ 5

First and foremost, Stephaun is MY GUY. But truly, I spent half my week in this gym - great atmosphere, and awesome people. It’s my home away from home.

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★ 5

Truly a wonderful gym experience. I keep coming back because they take care of business!

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★ 5

Great facility, really appreciate Stephaun and staffs help getting me set up and going at the gym

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★ 5

Love this gym, the people and environment are both happy and helpful! Stephaun and Bryce always have the biggest smiles!

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★ 5

Great service from Stephaun and fransisco

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★ 5

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★ 5

I recently moved from up north to Sloans Lake and needed an affordable gym option. April was lovely getting me set up and the entire staff is so kind. I never have issues with it being overly busy and can be in and out in 45 minutes.

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★ 5

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★ 5

One of the best 24s I’ve been to. Management (April) is great, and along with Marvin from maintenance, do a great job keeping everything in good shape and responding to feedback. In the 5 months I’ve been there, they have doubled the number of weightlifting platforms and also re-floored the exiting platforms. Bryce from the front desk is always extremely friendly, greeting everyone by name. Staff is always ready to help with whatever you need.

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★ 5

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★ 5

April Smith is the general manager and the best person in the world! Talk to her

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★ 5

Decent neighborhood gym. It's like Cheers

🎵 where everyone knows your name 🎵

Stephaun and Ryan at the front desk make it like that

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★ 5

I’ve had a wonderful experience with this gym. From sign up/discussing plan options, to direct contact with the GM, everyone has been so kind and helpful. Highly recommend making this your home gym!

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★ 5

I’ve been coming to this 24 Hour Fitness location for a little over two years and have consistently had a great experience. The gym is always clean, well-staffed, and reliable with its hours. Special shoutout to Davante, who clearly takes the time and care to do his job exceptionally well, and to TJ at the front desk, who is always friendly, welcoming, and helpful.

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★ 5

This is the cleanest gym (Highland Garden)that I have ever been in. Great job!

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★ 5

Clean, easy access good value for the $. Friendly helpful staff!

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★ 5

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★ 5

Just like to say something about the staff on the weekends they have been customer friendly and personable to myself and others just like to say thanks Aaron Jaramillo 🤪

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★ 5

Love the Stephaun and Francisco! Great location

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★ 5

Stephaun was amazing helping me get set up with my account!!

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★ 5

I’ve been coming here for years and love it. The staff is great and super friendly! They always make sure to greet you with a smile and do a great job at keeping the gym clean.

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★ 5

Stephaun and Francisco are killer front desk guys! A fun gym and good atmosphere

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★ 4

They’ve made a lot of improvements in the last few months improving cleanliness and equipment function. Staff is so friendly!

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★ 5

Love this place! Stephaun, Francisco, & TJ are the best up front!

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★ 5

24 Hour Fitness in the Highlands is my home gym and has been for years. Staff is always helpful and gym is always clean, thanks 24 hour for always being my gym of choice!

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★ 5

Stephaun always helps me out when I come to him with a question. Great guy!

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★ 4

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★ 5

Appreciate the upgrade in the TRX room!!

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★ 5

April and Bryce are the best!

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★ 5

This gym has been my regular gym for a while! The staff is super friendly, Tj is awesome and super welcoming, April is an awesome manager and Davanta keeps this place super clean

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★ 1

Worst gym membership I’ve ever had…
Way too crowded and outdated. Someone is going to get seriously injured. Just the most demotivating environment. Won’t reply to my email about charges to my account that I was not made aware of and cannot find in my contract! Much happier now that I’m going to a different gym.

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★ 1

24hr fitness..? More like 12hr Crowdedness.

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★ 5

This Gym is Great!! The Staff is Amazing The Energy and Positive Vibes That I Get through the facility is Great.Plus You Can Workout at your own pace SHOUT OUT TO ALL 24HR FITNESS STAFF ALL Your Hard Work👍🏾👍🏾

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★ 5

Just want to give a big shout out to Davanta, He is very Respectful and the cleaning has gotten a lot better since he has been around. We love that for the gym.

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★ 2

No sauna :(

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★ 5

This place is awesome! Especially with the updates! Ryan sold me my membership and I have never been happier! The place is clean, the staff are friendly, and I truly feel at home here!

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★ 5

Just an amazing GM; Words cannot express how grateful I am for the care and energy put into the guest.

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★ 5

Bryce was very friendly and a super nice guy who helped me out getting my membership. Everyone at this location is super nice and friendly. Highly recommend this location!

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★ 1

Gym is not bad for the cheap price but this location and corporate both were informed about another member intimidating, harassing, threatening other members, and they refused to do anything about it. A friend of mine and I were harassed for months and all they did was give this other member of verbal warning. We felt so unsafe that we had to change gyms because they said they were going to revoke our membership if they revoked the other person’s as well. The manager April told us that there was nothing she could do which was a lie. You are very much better off getting your membership at another gym, knowing that your safety and well-being is Important.

Edited: Also do not listen to the response 24 hr gives here. It’s an auto response from their corporate office, which I did contact. And they told me that there was nothing they could do and nothing that they would do. This company turned a blind eye and let the two of us continually get harassed!!

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★ 1

Run down. Dirty. Small

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★ 5

This gym has done a lot of updating recently. Tons racks and new equipment. Anyone who disagrees is being a hater. Nice job, April!

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★ 5

The gym staff is always friendly and recently has been working hard to add more equipment like squat racks which have been a wonderful addition to the facility!

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★ 5

April has made an incredible difference at this gym!! I’ve been here a year and liked it but she’s made incredibly amazing changes! Stephen is also amazing!!! Thank you guys!!

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★ 4

Big improvements as of Jan '25. More powerlifting racks, more treadmills, and another bench. Been coming here for years and this helps a ton with previous complaints. The building's space is still limiting but they're doing much better with it. My only complaints are the cleanliness of the locker rooms (not terrible but not the best) and the hours are a little restrictive on weekends. If those can be improved I'd happily 5 stars this place.

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★ 5

This gym has everything you need to build muscle, and improve your health. Along with a great manager are great trainers, especially Josh. The front desk folks are always polite and encouraging. The gym is clean, too.

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★ 5

Dan is the best yoga instructor ever!

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★ 5

Great yoga class with Dan!

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★ 5

The community is amazing!

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★ 5

April has been such a positive change to this location. I love the ideas she has to make this gym more functional. I came here years ago and switched to the 80th location due to size. Unfortunately the 80th location closed which brought me back here to the Highlands and I am not disappointed!!!!

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★ 1

This location was alight, my daily gym a couple years ago until the machines started breaking, then I stopped going when 3 machines were down. I've been driving all the way out to Arvada because all locations near me have extremely old subpar machines.
I revisited this location last month in hopes that there would have been an equipment update, in hopes of returning to this location and it was in unbelievably bad shape. Most machines were in such bad shape that I couldn't use them. Old, broken, torn, in disrepair. I get the impression that 24 Hour is going out of business with the condition of their Denver and surrounding area gyms, recent closing of the Arvada location. I really miss Golds, LA Fitness, gyms with standards.

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★ 2

I was a member of this gym for 2+ years before changing to a different local gym. The gym is too small for the amount of people it services (1 bar for bench pressing, 4 total squat racks, etc.), it’s generally dirty, and most of the equipment is pretty old. However, the staff was generally friendly and was there on time to open the gym in the mornings.

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★ 4

WHY HAVEN'T THE STATIONARY BIKES FROM ARVADA NOT HERE YET!!!!!!! CMON. EVERYONE SAYS THEY ARE COMING!!!!!! GET THEM HERE ALREADY!!!!

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★ 5

I pay $10/Month. So what do you expect?

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★ 1

How is your name 24 hour fitness and you close at 10

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★ 1

This is hands down the worst gym I have ever joined. The equipment is all in horrible condition and the gym is filthy. If your idea of a good workout is having your knees buckle running on a treadmill then look no further. Also incredibly crowded cause it’s the only affordable gym in the area. You’re better off driving 5-10 more min to a gym in Arvada or Westminster

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★ 1

Place looked decent but crowded, machines might be nice...but I wouldn't know because whether they were understaffed and/or poorly trained, when I visited with full intention of signing up for 30 days, I was met by one guy who told me "Give me a moment bro." After 40-minutes I left. It's understandable if understaffed, but if that is the case it wasn't communicated (could have simply been given the "fill out a quick liability form while I show this person around" or "I am currently understaffed, this may be a while"-- at other gyms they typically have me work out and fill out a basic form and then sign up after if busy)...
but instead I just sat. Like you, I don't have 40min-an hour to waste, so I'd recommend looking elsewhere than this chain gym. During busy hours perhaps the owner could staff up an extra hand, I plan to take my business elsewhere. Bummer.

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★ 3

Been going here for a while—great location and nice people, but corporate really needs to invest in some TLC for this location. Cable equipment is constantly broken, water fountains are often overflowing, etc. It desperately needs another bench / squat platform. It’s a small space, but the areas under the stairwells are unused and the downstairs room could be better utilized than it currently is. Given the parking lot is often full, they should raise prices a few bucks and invest in repairs / upgrades. And maybe cleaning the water fountains that literally have green / pink mold on them—I said something a year ago and they finally cleaned it…don’t think it has been cleaned since. And lots of the equipment needs to be retired altogether.

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★ 1

Small, cramped weight area made worse by their ridiculous hours.

A "24 hour" fitness that doesn't open until 8am on weekends, closes at 8pm on Friday and has zero days where theyre open 24 hours.

Better off driving the extra time to Arvada, Alameda, or Lowry.

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★ 1

Way too small. Many people try to superset everything every workout leaving their belongings all over as if they own the place

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★ 2

Well maintained location but seriously how is there only one flat and one incline bench for barbell presses? Literally have never been here and been able to do my routine without having to wait for a piece of equipment for an insane amount of time.

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★ 5

Really enjoy this gym. It's clean, tons of equipment, and the energy there is great. Adrian is also a great guy - had a personal training session with him where he gave me pointers on form and recommendations to strengthen core balance in order to deadlift heavier.

Good experience all around

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★ 1

This gym is at a disgusting point it shouldn’t be at. Four employees will be at the gym not doing their job, useless workers.

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★ 5

This place is great. Great value for what you pay. They are really trying to take care of the place. I’ve been going every day for two months. Always clean. Some machines could be updated but they still work fine. People and staff are nice. A little crowded at busy times but if you go around those it’s not too busy.

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★ 1

Awful gym. Probably the worst I’ve ever used. Even though there are few options in the Higlands area, stay far away from here. Incompetent management, dirty facility and extremely overcrowded. There is ONE flat barbell bench in the entire gym. It’s wildly bad.

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★ 5

Shoutout goes to Adrian from 24hr fitness I met Adrian down in San Diego. Adrian is a great General manager and helped me and my wife get our 24hr membership. He explained everything very well and got us the best deal to start our work out journey.

Thank You Adrian for everything!

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★ 5

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★ 5

Cleanest 24 hour fitness in Denver!!

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★ 1

All the stuff is broken and old

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★ 1

Got a 3-day free pass online to try the gym, showed up at 5am and was told because my ID isn’t Denver I couldn’t use it. Great way to get new members! Left and went to another gym that was much more accommodating.

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★ 5

A year ago, this gym was not good, but I can really tell they are starting to turn it around.

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★ 1

Dirty location at a dying franchise. Moved a bike four inches to make room only to reveal what lies beneath every piece of equipment here - filth.

To 24 hr fitness corporate - are you changing the name to 16 hour fitness? Just riding out the final days of a once great franchise? When is this location going to close along with the others that have in Colorado? Give me a shout when it does so I can maybe buy some equipment and start a better gym…

To fitness enthusiasts - don’t waste your money here!

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★ 1

The place is called 24 hour fitness, but it doesn't even stay open 24 hours! This place literally limits gains.

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★ 4

I like this gym. It gets crowded but what isn't crowded in Colorado these days. It is a small gym by comparison to some other 24 Hour Fitness gyms but the staff are always friendly and helpful. The price is right and I like the location!

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★ 3

I like this location and it is well kept. It does get busy at times but I work around those times. My big complaint with this location and others is that they close at 9:00 pm on Fri, sat and sun nights which sucks. I might have to look at a different option than 24 hr fitness next year

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★ 5

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★ 1

Extremely poor maintenance machines broke all the time

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★ 1

Always busy, hard to work out. You feel like you are bring rushed off a machine. You also need to yell pe people their jealous partners are not invited if there just going to sit on a machine and not use. Some of us are here to work out. And people need to stop babysitting machines get there work out and move to the next.

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★ 2

I just moved to the area and checked this gym out. Dirty, smells and tons of broken equipment. On top of this, the opening hours suck

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★ 1

There’s a reason this company went bankrupt and if you come to this gym you’ll understand why.
This gym is always packed, not well laid out, not clean, and probably exceeds fire codes with the amount of people they stuff in here. Not to mention it’s not even open 24 hours. Sure, they have locations 30 minutes away, but it’s not worth it. Don’t get a membership here. You’ll regret it like I do. Wish I didn’t decide to switch. Worst gym ever.

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★ 1

It's like a free for all, it's filthy. Absolutely disgusting bathrooms. Machines are poorly maintained . I buy a Starbucks just so I don't have to use the bathroom there. They allow bad gym behaviors like slamming weights etc. I'll be calling the health department.

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★ 1

Just moved to denver, looking for a new gym. Went for the free 3 day try out. They didn’t honor the free pass. They request that you just pay for the 3 days. I’m pretty picky about my gym, since they’re so expensive and I spend a lot of time there. So I find it pretty necessary to try out a gym before signing on. Just disappointed in the greed- it’s industry standard to allow small free trial periods. If they’re money hungry for a trial, it paints a pretty good picture of the rest of the experience it would’ve been. Probably saved me from a bad gym- looked pretty dingy anyway.

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★ 4

Small but packs a punch. 👊🏼

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★ 3

I like this Gym and it is very convenient, but I remember when 24hr fitness was 24 HOURS. Unfortunately the operating hours at this gym just keep shrinking and shrinking. I know it's probably hard to find employees willing to work the off hours, but seriously. It's about to be 2024, how hard is it to just install key cards on the doors and let members have 24hour access.

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★ 1

They changed the hours so they don't open until 8AM on weekends. Very disappointed in this change. I understand not being open for 24 hours but 8AM is late for a “24 Hour gym” lol. Please change the hours back. Like many others, I enjoy working out around the same time everyday and early mornings are the only time the gym is not extremely crowded.

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★ 1

I had a conversation with the General Manager over 18-months ago about not having enough free-weight bench presses and about the hand grips on the machine bench press needing replacement badly. He swore he would get to work on some "floor-planning" for the upstairs and add another bench and get his maintenance guy to work on replacing the grips. Over a year later nothing has been done. The "maintenance guy" is supposedly always working on the hot-tub at another location. All lies, this is an awfully run gym.

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★ 1

Short bummed about the weekend opening hours getting shorter. Why?

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★ 1

Changed their gym hours without notifying their guests. Showed up at 6am just to find that they changed their open time to 8am

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★ 1

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★ 2

Was thinking of coming here but based on reviews saying the exact same thing from a year ago to just a week or two ago says they’re not willing to work in their gym. Would avoid.

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★ 1

Just moved here and was looking to try the gym out. They wouldn’t let me in with my 3 day pass because I don’t have an in state ID. Not really mad, just perplexed.

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★ 5

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★ 1

I seriously think that the manager has no experience running a gym nor picking gym trainers . When I'm working out I catch him studying how I'm working out I think he's a copycat. Then I also noticed him telling some of his workers not to talk to me he's pathetic by doing this, I don't mean it in a disrespectful way I just think he's so judgemental I think he's needs to be retained on how to be manager.

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★ 2

Tiny locker rooms. Kind of weird layout at this location. Doesn’t feel like a gym should be in this building. And… as always w “24 hour” fitness, they close WAY too early. Especially Friday Saturday and Sunday. Got here at 8pm Friday evening. They close at 9. Wont be able to finish my workout in an hour. They should be open at least as late as the damn liquor store across the street on Friday night.

Source: Google

★ 2

I love the convenience of 24 hour fitness and the equipment provided is great. Every time I’ve gone, I’ve had to immediately leave because it is SO overcrowded. I’ve gone in the morning, evening, and afternoon around 3 and all the same story. When I signed up, I was warned it’s pretty busy, but wasn’t expecting it to be so busy I couldn’t even get a workout in. Not to mention the equipment is pretty gross - I assume most folks using it don’t clean it up maybe. I want to love this place, but I feel like I’m wasting my membership when I go in and can’t even do a (non-cardio) workout :(. I won’t be back to this location unfortunately for that reason.

Source: Google

★ 1

Update:
Is this place even open still?
Hard to believe anyone would still be giving their money to this business after how they screwed their customers during the pandemic.
We had to have our bank stop the automatic withdrawals and even then they got 2 months of dues from us after the gym was closed and we never got it back.

This entire company deserves to be out of business.

Source: Google

★ 1

Just moved to Denver and looking to establish a new gym membership. Signed up for the 3 day guest pass only to to be denied entrance because you need to have an ID with a Denver address - I moved three days prior, so obviously I don’t have a new ID just yet.
There is no shortage of gyms in Denver, so I signed at another place.

Source: Google

★ 3

The only good thing about this gym is the front desk person TJ! :) He was warm, genuine and welcoming!! The rest of the gym is run down, dirty and straight outta 2001 lol.

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★ 1

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★ 5

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★ 2

This branch has serious air ventilation issues, it sticks and I’ve reported it many times without any response.

Never experienced such issue in gyms like LA Fitness or NYSC

Source: Google

★ 5

Thank you for listening to all the feedback and apologizing for the broken equipment/crowded conditions. Your responses are helpful to prospective patrons. Given the consistency of the feedback and management response to it you are doing a great job getting members to help solve the overcrowding problem by thinking about going to a new gym.

Source: Google

★ 1

Not open 24 hours anymore so they fired the overnight cleaning crew. If you come around 2pm, there will be no music and you get to listen to the sweet sounds of the vacuum cleaner for over an HOUR. Not only that, you get to play jump rope with the vacuum cord. Skip this location at all costs.

Source: Google

★ 2

Please actually fix equipment! AND get urinal for the Mens bathroom… there has been a plank of wood sitting in its place for weeks. Unsanitary gym and equipment

Source: Google

★ 1

Not a 24 hour gym.

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★ 3

Really nice staff. And super close to my house, but it’s pretty small and lots of stuff is broken all the time. It’ll do.

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★ 1

Website says try three days for free and receptionist charged my partner with 50 minutes left of being opened. Negotiated 10 bucks for the day and didn’t fill out any paperwork, so pretty sure he pocketed the “day pass” charge.

Source: Google

★ 1

Came in at 8:00pm on a Friday. Was told they close at 9pm. First red flag, I thought this was a 24 hour fitness.

I live in the area and was looking for a new gym, so I asked the short man at the desk about their 3 day guess pass. He asked if I had a “local” ID, which I showed him. He then said I needed to live in Denver. I live in Wheatridge (if you’re actually from Denver you’d know that this gym is directly in between the two) and showed him that my address on my ID is 6 min drive from the gym. This wasn’t enough “proof” for him. He then said the only way I could get in was by paying the $15 day fee. I paid just because I already took preworkout and drove over. Overall the equipment was dirty and old. There was trash everywhere. I was actually considering getting a membership but after this interaction I’ll definitely take my business elsewhere!

Source: Google

★ 4

I’ve been going to this 24hr Fitness since 2012 and honestly it’s not the nicest gym in world but it’s close to home and gets the job done.
The staff is amazing except it seems like there is a fast turnover and new employees circulating in and out on the daily. Then again, it is a big box gym and they probably are overworked and underpaid.
I know 24 has been dealing with financial issues but hopefully one day soon they can update some of the machines to make it even better/nicer. Otherwise I feel like they will loose a lot of members once the new Lifetime gets put in. Overall it’s a great place to workout and everyone is extremely friendly.

Source: Google

★ 5

It was a nice day at the gym not too busy got an a good workout today.

Source: Google

★ 2

So this used to be my go to gym but it is far too crowded at any given point during the day anymore. At what point do you stop accepting people? It’s ridiculous. 1 bench?! It’s a no from me.

Source: Google

★ 1

Front desk wouldnt let me use my trial because i havent gotten a new wheatridge id. Ill stay with Vasa

Source: Google

★ 1

I just had to renew my membership...I've been a platinum member for 2 years and due to it being overcrowded and machines being broken weekly I wanted to switch to the $10 a month plan. They wanted to charge me a $90 initiation fee. How are you charging me an initiation fee if I've already been a member. I am taking my business elsewhere.

Source: Google

★ 1

One of the worst 24-hour Fitness branches I’ve ever been to. Poorly maintained and unhygienic. Facilities were on par with a large hotel gym but with dirtier carpeted floors and more treadmills.

This place is an embarrassment to the franchise.

Source: Google

★ 4

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★ 2

Crowded even during off hours, limited selection of weight stations and an over abundance of cardio equipment. Not even open for 24 hrs

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★ 1

Went in looking for a new gym but this ain’t it the machines are old and cluttered together the staff was rude it’s unwelcoming too and sadly not worth it

Source: Google

★ 1

I've been going to the Highlands 24Hr Gym since 2018, I'm surprised I tolerated it for that long! Now that membership has lapsed I'm taking my business to Anytime Fitness nearby. I do not recommend this branch of 24Hr fitness if you're just starting or an avid Gym goer either way, there are better options. It's always busy and small for the number of people. They're not on top of fixing things in time, they did hire more staff for cleaning, but the equipment is OLD and needs to be replaced or fixed. The water fountain was broken for months, the bathroom faucets are always broken. I'm really sad I had to leave 24hr fitness after being a customer for over 10yrs. Also, it's not really 24 hours, but Anytime Fitness I learned is actually 24hr access to even more Gyms internationally.

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★ 1

Crowded, outdated, lack of proper lifting equipment, small. The value of this gym is about 5-10$ for month at most. The only reason people are members here is because it's one of the few options in the area.

Source: Google

★ 5

Muy completo y son amables para cualquier información buen servicio 👍

Source: Google

★ 1

I’m actually surprised I was able to tolerate this gym for 2 years. It is so tiny that the only time it’s not crowded is right when it opens. The equipment they have is also extremely limited, so this is not a good gym if you have specific workouts planned like myself. Their equipment will also break down fairly regularly and they take weeks to months to fix them. For example, they have three cable machines, two of which were down for about 2-3 months until recently. The water fountains in the pictures were broken for about 1-2 months. Their idea of a solution is to throw some buckets under the leaks until they spill over, then replace them with some new buckets instead of actually fixing them. For what I was paying and how many people go there, I find it hard to believe they can’t hire someone to fix something like that relatively fast. There are a couple early morning staff members that I liked, but a good amount of them will sit around and blast their own music or workout while they’re on the clock instead of maintaining the gym. I usually didn’t go at nights, but the one of the last times I did, the closing staff member asked the remaining guests to leave 30 minutes before they actually closed so they can “prep for closing”. I will gladly add an extra 10 minutes to my drive to go to their competitor that is twice the size and has more amenities for 1/3 of the price.

Source: Google

★ 1

Tried to get a 3 days pass bc I’m dog sitting in the area but front office TJ said that would be “using them”. You could say I’m confused because I thought using the gym was the point of going. Terrible customer service and welcoming staff. Smells horrific really uncleanly.

Source: Google

★ 1

A new manager is obnoxious. I will go to a different location

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★ 1

The new manger is the worst ever

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★ 1

Beware if you're not already fit! We had a membership at a different 24 before they went bankrupt and wow you can tell. This gym was nasty and so so outdated. We couldn't even get through the tour without nasty looks for our size! The layout is ridiculous (theres a punching bag and ropes under the stairs in the stair well). Not only would I never pay to go here, there's no amount of money I'd take to workout at this gym.

Source: Google

★ 1

Whoever owns this franchise, please evaluate how outdated and in poor shape your equipment is. I mean come on man, you absolutely have made your return on it with how many people fill this place day after day. So many pieces of equipment need to be replaced

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★ 2

Dirty, old and run down. I asked if they had fixed one of their rowing machines, the front desk guy just shrugged his shoulders. You can never get a bench or platform. Over crowded, they’re selling way too many memberships for this location. Very tight space, always hot, think they have ongoing AC issues. Just overall feels very gross, crowded and not kept up well. Go the extra few miles to another location.

Source: Google

★ 2

Honestly I was expecting better. Just moved here from our if state. I usually use LA fitness but they don't have them here. Thought a 24hr would be similar but it wasn't. Way, way too small and cramped. Not nearly enough space. Sounds bikes are from the 90s, didn't see plate racks, you just have to move weights from machine to machine, water fountains are super old. I won't be coming back. Might try the other 24hr fitness locations before I move on from 24hr. Only way I would pay for this one is if I saw them actively doubling the size and updating everything. Place is just super run down looking and not what I want in a gym.

Source: Google

★ 4

this is a okay but very small gym..

Source: Google