★ 5

Amazing! They are open late and have nice clean facilities. They have the tanning and the massage a well as classes. They are not too busy depending on the time you go. Perfect for early birds and night owls.

Source: Google

★ 5

Love the employees here, and the community is great:)

Source: Google

★ 5

This is the greatest gym I could ever imagine for the price and location

Source: Google

★ 5

My gym!!!

Source: Google

★ 5

Source: Google

★ 5

Crunch Fort Collins has the best classes, especially HIIT with Cori and Brandi!

Source: Google

★ 5

Employees are kind and always willing to help. Gym is overall pretty great and affordable membership. Would highly recommend.

Source: Google

★ 5

Have been a member here for 3 years and it has been a great experience!

Source: Google

★ 2

This gym makes a mockery of everything Fort Collins stands for. The "personal Trainer Manager guys" constantly ask fit young girls if they need some "personal training" yet they ignore all the people who could really use it. Im telling everyone at the college and my Church about this

Source: Google

★ 3

Everything had been going fine in my experience at this gym. I didn’t know here was a sauna in the men’s locker room so I would always use the one in the women’s locker room, I thought that’s what we were supposed to do. Well the day a couple of girls who just got out of the shower got upset and asked why I was in there I told them I was using the sauna, they told me there was one in the Men’s I just wish wish I had known sooner… Crunch should be more clear on this…

Source: Google

★ 1

I told my bf to go here and request a female personal trainer so that way I could go here and we could have the same trainer well they lost their minds because they have no idea what they are doing what a shame

Source: Google

★ 1

Is it creep fitness, , you decide. If you happen to make it past the inappropriate and unprofessional staff then you’ll will make it to the crunchiest gym machines in the world

Source: Google

★ 1

I couldn’t believe I went here even after everything I’ve heard nothing could have prepared me, the men’s toilets were all full so I went to the women’s restroom sitting nice I see guys go in there all the time and the male staff that was in there freaked out and told me to leave the gym unbelievable I did nothing wrong

Source: Google

★ 1

They should change the name from Crunch fitness to Creep fitness, that all there is at every machine and every up front desk

Source: Google

★ 1

I went here with my younger sister who’s still in high school and she was approached multiple times by grown men asking her if she wanted a “free personal training session” she was so freaked out, we will never go back

Source: Google

★ 1

Source: Google

★ 1

The male workers here try to set up personal training sessions with females so they can get your number and try to hit on you, be careful ladies

Source: Google

★ 1

the rude one that was supposed to open up the gym at 7 AM on Saturday morning couldn’t be here till 705… 29° outside. People are standing in front of the door. I asked for a Speed rope and she laughed and corrected me and said people call it a jump rope. So I politely informed her what Google has to say about it. She said I don’t have time I’m working. Rudest Jim employeeI’ve ever. Save your money don’t go here.

Source: Google

★ 1

Got scammed by worker I told him to pause my account and than got charged for 3 months manager agreed to give me the money back and never did it’s been a month

Source: Google

★ 1

The gym staff are all great. The franchisee is the problem. Recent Colorado law states membership businesses must offer online cancellation of membership- this crunch location used to only allow in person cancellations. Now the franchisee has chosen to not allow in person cancellation in order to make the cancellation process as difficult and inaccessible as possible to scam hard working individuals out of money. I’ve had numerous conversations with staff stating the franchisee calls and screams at management and they are incredibly rude and unprofessional. I personally don’t like to support individuals who treat others so poorly. The franchisee clearly has no moral compass. Yikes.

Source: Google

★ 1

I’ve been coming to the gym for five years 5 days an week and had nothing but great interactions with the staff and members couldn’t say my experience was good with Malik I think a little more training would be helpful to resolve conflicts/misunderstandings he simply could’ve said would you mind coming in tomorrow so a Maniger could look over everything and explain it better to you instead of acting like a character. I felt I was respectful and would’ve happily excepted him asking me to come back tomorrow to speak with a manager politely as a reasonable explanation. Bro we’re too old to be disrespectful.

Source: Google

★ 1

Do not show up at any reasonable time of the day. Unless all you want is to stretch and good look find room for that, and you can use a treadmill... otherwise go in the middle of the night if you want to be able to use any sort of equipment here.

Source: Google

★ 1

The male staff here go into the female locker room all the time and made my gf uncomfortable be careful

Source: Google

★ 1

After my 1 year contract was over, I was told my account was closed. I was secretly charged for over a year and didn’t notice until they took $75 out at once. When I went in I was told sorry for who ever said that but no. Then I was charged another fee to again end my contract I was supposed to already be out of …… BAD BUSINESS PRACTICES!!!!

Source: Google

★ 1

FRAUD Be careful with the credit card you give them, they are out to siphon your money here. I had terminated my Zone membership well before Crunch took it over, but they still somehow got my info as part of the sale, and started charging me every month, without my consent. Having never set foot there, I came in to report it to them. First the answer was that there's nothing they can do, unless I have a record of Zone cancellation (Zone didn't do it that way, they did it over the phone). Next the GM says he looked up my account and nothing had been charged. Can't wait to hear what the next lie will be. This is straight up Fraud. Please stay away from these scammers.

Source: Google

★ 1

Many hidden fees. VERY dirty. Rude guests staff does nothing about. Hidden fees the intentionally mislead you about. Even more hidden fees when you try and cancels. Always overcrowded.

Source: Google

★ 5

Front desk people are amazing

Source: Google

★ 1

Owner is horrible

Source: Google

★ 1

So giving delivery drivers a 3 star because you lack responsibility is absolutely absurd...but i see you are already an irresponsible owner by all your terrible feed back. Go touch grass and think about how you come off to people.

Source: Google

★ 1

I stopped by to learn about memberships, but the front desk experience was disappointing from the start. The staff member went straight into a canned sales pitch instead of actually listening or answering my questions. He didn’t ask what I was looking for and even downplayed their most affordable plan — as if trying to push me into spending more. It felt manipulative and insincere, not customer-focused. The vibe came off more like a sales trap than a genuine fitness community. Honestly, the old Miramont had more class — just higher prices.

Source: Google

★ 5

This place is amazing ! I have 3 kids and they are always so excited to hang out at kids crunch. The staff is great always very friendly and welcoming. The sauna is sometimes down however I understand they can only do so much in club. Great equipment all around a great gym for only 3 10 dollar bills a month!

Source: Google

★ 2

The sauna and steam room don't work half the time. Staff is great tho

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Friendly staff and the equipment is in good working order. Also appreciate how it's fairly clean, other than the occasional weirdo who leaves their trash in a treadmill.

However: at 6pm it turns into a prison camp simulator, with a class instructor barking over a loud speaker in the main gym area. Feels like some kind of torture trying to get a regular workout in with that going on.

Might not be an issue for most people but personally I'd rather be waterboarded than listen to someone screaming into a megaphone in an enclosed space.

Source: Google

★ 1

Dirty, broken, understaffed
There are constantly broken machines broken toilets broken doors etc.
The child care department (the reason we chose this gym) is constantly over filled to dangerous levels with 1 or 2 girls watching 15 kids and multiple toddlers.
I brought these items up to the establishment and tried to cancel without ever having worked out properly in their gym and I was sent up to the GM who denied my cancellation and had no response for the condition of the gym.
DO NOT WASTE YOYR TIME OR MONEY AT CRUNCH FITNESS!!!
P.S.
I AM STILL PAYING THE MONTHLY FEE BECAUSE THEY WANT HUNDREDS OF DOLLARS TO LET ME CANCEL MY MEMBERSHIP EVEN THOUGH I BEVER USED IT!

Source: Google

★ 3

Friendly staff, stays clean, but my god are they bad at restocking things. I consistently have to walk across the gym just get be able to wipe down equipment.

Source: Google

★ 5

This gym is always very clean. I appreciate the daycare hours they have. The ladies in the daycare always seem happy and are nice to the children

Source: Google

★ 1

I sent an email long ago regarding a missed kickoff appointment and i never received a response
I want a refund

Source: Google

★ 1

ATTENTION NEW CUSTOMERS: beware of predatory business practices.

The most shameful of which is the deceptive advertising, you’ll be billed monthly but also don’t forget your annual fee which they’ll arbitrarily charge you instead of factoring it into the price so they can look more appealing at a lower monthly rate. Careful when you cancel too because they will come for your neck on the annual fee.

Speaking of cancelling, they are the only business in America that force you to come in to cancel your membership. God help you if you move. They’re counting on their own clientele being too lazy to actually do it. An odd ideology for a gym to say the least.

Don’t bother asking for an explanation on any of these policies. The staff doesn’t care.

One of the worst communities I’ve been apart of. Save yourself the trouble of this human glue trap. I’d recommend trying a different gym.

Source: Google

★ 5

I accidentally signed up for the wrong gym, wife meant one thing, I clicked another. They were really kind and understanding, Liz kept a light and happy atmosphere the whole time and when she wasn't a hundred percent sure, she checked with Logan, the manager on shift. I was able to back out of my membership because I was within the allowed time frame. All said and done, if I ever move back to fort collins, I will highly consider crunch for my main gym because of this experience.

Source: Google

★ 5

Source: Google

★ 1

this place sucks and there service is terrible i have tried to cancel my membership and its been over a year, very unsatisfied with how this place treats there customers

Source: Google

★ 1

Do not sign a contract here! They unnecessarily make it incredibly difficult to cancel a membership. I moved states and they are telling me I can’t cancel unless I come in person or send a letter because they need a signature and can’t take e-signatures. Based on some other recent reviews they do a lot of shady stuff with contracts. : Edit - it’s also August and they are still not compliant with the FTC’s click to cancel law.

Source: Google

★ 1

Source: Google

★ 5

Awesome gym, love the fact that it’s 24 hours! Unfortunately, I had to cancel my membership; however, Jackson was able to help me with this process. Jackson showed and embodied the example of a perfect professional employee! He was very helpful, and genuinely wanted to help me with my request. I really appreciate him and his efforts. GIVE JACKSON A RAISE! Employers should feel extremely lucky to have an employee such as him. He better get the recognition he deserves via more compensation!

Source: Google

★ 1

Dirty bathrooms -

Source: Google

★ 5

Great gym while I was there and Teagan was super helpful when it was time to cancel my membership when I moved.

Source: Google

★ 5

Crunch has a great team and great equipment ill be keeping my membership with them for years to come with the great service they have.

Source: Google

★ 5

Love this location

Source: Google

★ 1

Canceling at this place is a nightmare.
Still a nightmare to cancel but at least Logan knew what he was talking about.

Source: Google

★ 5

Source: Google

★ 1

Gym was clean, most staff friendly enough, lots of options on equipment, not too busy in the early am when I liked to go. Overall a great experience inside the gym itself.

Then you try to cancel your membership… and in the year 2025 they require you to go into the location you are a member at to cancel… then they tell you once you finally get back into town and go in that they will charge you for an extra month, even though I’ve already been trying to cancel for over a month...

For a cheap and clean gym option, the company sure does know how to ruin all hard the work employees are doing at the facility with a complete lack of customer service. Ruined the otherwise great experience, so just be prepared for that.

Source: Google

★ 1

Source: Google

★ 1

These guys supposedly bought my son’s membership when The Zone shut down. We didn’t sign paperwork, but they are sending him to collections. We don’t live in a space where it would have made sense to join. They won’t return our calls and won’t cancel. We keep getting emails saying we owe money.

Editing based on the response I see from Crunch…we do not live near your building and have tried multiple times to cancel by phone. It isn’t as simple as just stopping by when we ar not often in that part of town and have busy lives. We should not have to jump through hoops. I should be able to cancel by phone or email or through your site.

Source: Google

★ 3

Overall great price but please clean your mirrors there is alot of people who come through I always see someone vacuuming but never the mirrors

Source: Google

★ 5

It’s got a cool vibe and all the bells and whistles!

Source: Google

★ 2

Cleanliness has really gone downhill, it’s hot in here, most lockers are broken. Kind of want to cancel and go somewhere else

Source: Google

★ 5

Source: Google

★ 5

This is a great gym if you’re looking to get jacked and have fun! The kickoff they offer is super helpful as well. Very clean and great environment!

Source: Google

★ 1

They lost my airpods max when my friend left them to charge. Also they said they only have camera footage for the past 48 hours when they should save a whole month

Source: Google

★ 1

General manager refused to let me cancel membership without paying 60$. Short young kid. Not sure if he was the general manager.

Source: Google

★ 5

The front desk is helpful and friendly, the gym spaces stay clean, and the amenities for the price of the membership is well worth it!

Source: Google

★ 2

I’m giving this gym only 2 stars simply because of the paper towel/gym wipe situation. I was hoping it was just the Crunch that I go to in Texas being cheap but I recently visited the club in Ft Collins and it’s the same story. THE CHEAPEST OF CHEAP paper towels to wipe down equipment with. They disintegrate as soon as you try to wipe something down, leaving little particles or bigger pieces that tore and fell all over the floor. It really makes these gyms feel trashy and dirty! And that’s because they are dirty. No one can properly clean equipment with those towels. Some ladies in Texas end up bringing their own Clorox wipes. I belong to another brand of gym in Colorado and they provide super wet wipes that work so well and are so satisfying to clean equipment with after having suffered at Crunch. Here’s what chatGPT has to say about it, and if you feel the same way, please like this review.

Ah, the old “false economy” trap—cheap paper towels and toilet paper are the poster children for it.

Here’s the deal:

Cheap paper towels? You need three to do what one decent one could handle. They disintegrate like wet tissue in a thunderstorm, and now you’re wiping the same spot five times while mumbling curse words.

Cheap toilet paper? Even worse. Not only do you use more of it, but your plumbing might stage a rebellion thanks to the clog-happy tissue confetti. And heaven help you if it rips mid-use. That’s not a savings—it’s a therapy bill.

Bottom line: Unless you’re doing some kind of endurance test or just really hate yourself, you’re not actually saving. You’re just stretching out the misery (and the rolls).

So yeah, pay a little more upfront and save your money and your dignity in the long run.

Source: Google

★ 1

Source: Google

★ 5

I can’t believe all the things that come with just $30 a month. The staff is really nice. Crunch is definitely the best bang for your buck in town ❤️

Source: Google

★ 1

It’d be good if people knew what they were getting themselves into with Crunch. And I’m not even going to get started on how unreasonably busy they are, how they didn’t bother to warn any of us existing members that there was an entire army of additional member coming in from the recently closed Zone Athletic Club. No, I’m here to talk about how I was told my duplicate membership (which they claim was made by mistake) would be cancelled AND the 2 fees from 4/30 and before would be REFUNDED to my account. Not only never were refunded but I was charged an additional fee on 5/13. Which proves to me they never canceled my second membership. Someone over the phone today tried to re assure me that it was indeed cancelled now. But I am very suspect of that since it is the second time they’ve told me that. So please proceed with caution before you start a membership with Crunch. They e done a very good job showing how negligent and careless they are with their members’ financial info.

Source: Google

★ 5

It's a younger age crowd, but that's fine with me being a retired aged guy because it keeps me stoped to workout. the place is huge inside and there's plenty of machines so even at 5 in the afternoon I can usually find what I want and get my circuit done..

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

Don’t go here. Absolutely sucks. And if you cancel your membership they will keep charging you! Been in three times to cancel my membership since I don’t go there anymore and been getting charged for the last four months. Waist of time and money here.

Source: Google

★ 1

I would have loved to give crunch a higher rating. For the price, the amount of equipment available in combination with the opening times is amazing. The personal training services are also great and Kevin was an amazing trainer. However about 2 months after my training ended I started getting charged for it again. Since the beginning of April I have been charged $240 for services I did not buy. I’ve been calling for about 2 and a half weeks and have been told every time to call back later, call back tomorrow and that the person on the phone can do nothing to help. At this point it seems like they really just don’t care. I’m out $240 and it seems they have no interest in working on this problem. Don’t trust this place with your money.

Source: Google

★ 1

Never even walked in to a Crunch Fitness and all the sudden I'm charged a yearly maintenance fee AND a monthly fee? I canceled my membership with Zone when they went under (MONTHS AGO), but somehow still billed and signed up with a different GYM. How is it even legal for them to have access to my card information and sign me up for their gym?

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great facilities and staff Jaden was super helpful!

Source: Google

★ 5

Nice clean facility. Many amenities. Everyone is so nice!! A+++

Source: Google

★ 1

Anyone else kids get sick from the daycare here at CRUNCH? My fiancé has taken our 4 and 3 yr old twice BOTH times got sick from the kids area with bad Coughing, Sneezing and Runny Nose

Source: Google

★ 5

I worked out at this gym while visiting Fort Collins where I attended CSU. I was in awe of the place. I've been working out a numerous gyms over the last 40 years and this one is the best. Very new modern equipment, very well kept, clean and spacious. Excellent atmosphere and wonderful staff. You can't beat it.

Source: Google

★ 2

Source: Google

★ 3

Over crowded and the wifi never works.

Source: Google

★ 5

Super nice facility

Source: Google

★ 4

Went for the first time today, and there was good and bad:

Pros: the staff was super friendly and helpful. They offered to give me a tour (which I declined) and set me up with a one-time $10 personal training session. I saw some reviews about the bathrooms being unclean, but there were no problems when I went in today, everything seemed sanitary and the gym was really full, so they must’ve been staying on top of it.

Cons: it’s quite overcrowded. After my 30 minutes of cardio I couldn’t even get a mat to stretch on or find a machine to use. The weight area was definitely crowded with gym bros (something Crunch can’t necessarily control), but I assumed going at 10am on a Monday would give me at least a little breathing room.
I was also pretty disappointed that the steam room wasn’t working since that and the hydro massage was a big factor in choosing Crunch. At the end of my workout, I also couldn’t find anybody to help me with the hydro massage and the only person at the front desk was being bombarded with phone calls, so I just left.

Overall it’s a get-what-you-pay-for situation if you’ve just got the basic plan, but I have to give it a few more trips to consider if I want to pay $25/month for this gym

Source: Google

★ 3

The equipment & amenities here are fantastic- and I get that high traffic areas won’t always be immaculate- but I do wish the childcare center wasn’t so dirty. The larger area for bigger kids is fine- but the area for babies was crowded with dirty toys, and absolutely caked in dirt & footprints when I visited. Just can’t feel okay about leaving our son here to workout.

Source: Google

★ 1

Super shady place! Also super crowded and dirty locker rooms. I am looking for a new gym. I don’t know if Austin works here anymore but I had to literally file charge backs and then a close a credit card line down to get personal trainer payments to stop. This was AFTER making all payments in the required 90 day period I signed for. I asked repeatedly for 6-8 weeks for them to stop payments. I had proof in writing so my charge backs were successful and I got my money back.

Source: Google

★ 5

Source: Google

★ 2

Dirty Gym, there is toilet paper almost everywhere somehow and the bathrooms are dirty. The people there especially the Men all think they’re alpha Males and will mad dog you for no reason. Wouldn’t come back to this Gym.

Source: Google

★ 5

Very nice gym with a lot to offer. The young lady Kate at the front is very courteous and accommodating.

Source: Google

★ 1

Please fix the water heater in the women's showers, they are FREEZING and have been for weeks according to the cleaner. I'll adjust my review as soon as this is taken care of, but for now it seems the business owner doesn't care about the members experience.

Source: Google

★ 1

I was recently told my Zone membship was moved to Crunch after Zone unexpectedly closed their doors for good. Being from Timnath, Crunch is just too much of a commute but when I tried to get information on the phone the other day I was informed by a rude employee that I have no recourse. This hardly seems like a well thought out plan. Zone was close to $40 per month. Crunch is much less. This can't be legal.

Source: Google

★ 1

As other former Zone athletic members have said, do the right thing and offer cancelations. Zone has closed because of bad business practices and the former members there should have a choice if they'd like to continue at Crunch or not. You are trying to reap the benefits but without being accountable to anyone. Nk communication, no information,
but you're willingly taking our mknthly payments. Most of us are not okay paying top dollar for lower tier services and equipment. We didn't sign a contract with Crunch. Do the right thing and allow those who wish to cancel that option. It's all over Facebook, reddit and now here.

Source: Google

★ 1

I have a feeling you already know the issue, but let me share my thoughts and hope you can make some changes:

You are happy to take my money ($40 a month) without my consent. The lowest-end membership advertised is $10, with a maximum of $30 a month at your gym. Good prices for a good gym, but you are charging me $40 a month because you were able to purchase my "contract" from a higher-end gym where I agreed to pay $40. That's just bad business!

My membership is active with you (Crunch), but you cannot cancel my membership (I called the number twice). I was asked to reach out to Zone (which has closed its doors). While I am happy that Zone is trying to give an alternate option, it is on you to make sure the transition is smooth. I wish I could come to your gym without all these issues. Please let me know if you can help in a way that induces confidence.

Source: Google

★ 5

Brandy is an awesome trainer and motivator who is knowledgeable and encouraging. Would definitely recommend the HIIT class!

Source: Google

★ 1

Crunch is fine taking money from former Zone Athletic members who were unwillingly moved to their facility when Zone closed. But ask a question about your account, or how to navigate cancelling, they tell you they don't have access to your records for 3 months. Ah, but you have access to my automatic payments. That's just bad business!

Source: Google

★ 3

Such A Crowded Gym!

This gym is well maintained, clean, and welcoming. The equipment is good quality and the staff are friendly. The only issue with this place is it’s WAY TOO BUSY. It seems no matter what time of day you come here it’s crowded and you are waiting for machines, benches, and equipment. It’s like the DMV where you should take a number…it’s annoying and for this reason I am looking for another gym. I have talked to many other people who go here and they all agree that’s it’s too crowded. Again, it’s a nice gym, but holy cow it’s busy all the time. Good for making money, bad for keeping customers.

A recommendation to crunch corporate, please buy the old Zone Athletic Club that recently closed in south Fort Collins and open a second location. You got a good things going but the people need more space…

Source: Google

★ 1

The gym policies seem to change based on who happens to be standing at the desk. Very inconsistent and frustrating

Source: Google

★ 4

New customer, gym is clean and I usually attend early in the morning. Employees are very welcoming but the internet hardly ever works well enough that it doesn’t buffer whatever you using it for. Since I have AT&T and service basically disappears when I walk in the building, I hope they correct this issue.

Source: Google

★ 5

Source: Google

★ 5

Isaac, Jake , William, mvp's.
P.s. gm is 🥵

Source: Google

★ 5

Source: Google

★ 1

I can't speak to the quality of this gym because I was stonewalled by bait & switch business practices at check in.

I'm visiting Fort collins with the intention of moving here so I signed up for a 1day trial membership online. Believing this offer to be "free" as it was marketed online, i was rejected at the door & told it was for "locals only". The representative was friendly & professional, so this negative review isn't about her as I Believe she was simply adhering to policy. But the policy is shady, misleading, & disingenuous in that it never states i need to live in the city to qualify. & since I believed this offer was free i didn't bring any form of payment when I was offered to buy a $10 day pass.

Needless to say this experience was embarrassing & frustrating. As I consider gyms in the area, crunch is not in contention for their deceitfulness.

Source: Google

★ 5

I always feel welcome here, the atmosphere is spectacular!! Highly recommend

Source: Google

★ 5

Love getting an amazing workout here! Teaghan and Zach are the best, their professionalism and attitudes are the BEST

Source: Google

★ 5

Nice facilities! Awesome staff! Teaghan is the best!

Source: Google

★ 5

Crunch is the best!! The equipment & facility is always very clean, and there is a wide range of machines and free weights to use! There are so many amazing amenities that come with the gym, and the staff is incredibly friendly!

Source: Google

★ 5

I’ve been to a few gyms, but none compare to this one! The atmosphere is welcoming, and the energy in the space makes every workout enjoyable. But what truly sets this gym apart is the staff. They are beyond incredible—genuinely friendly, supportive, and always willing to help. Whether it’s answering questions, offering encouragement, or just creating a positive environment, they make every visit something to look forward to. It’s rare to find a place where you feel both challenged and supported, but this gym nails it. Highly recommend to anyone looking for a great place to work out!

Source: Google

★ 5

This gym is the it gym in foco. The front desk and Katie are awesome! So welcoming.

Source: Google

★ 2

I came here as a guest and this place is managed horribly by Katie, she’s never around and isn’t the most helpful. Most of the people I know who go here have had many issues getting a hold of her because she’s never present at the gym and doesn’t give much direction to her workers, I honestly feel bad. Hopefully this place can get some better management I really like the gym!

Source: Google

★ 5

I love this crunch great staff especially this shorter kid there i don’t know his name but he is very helpful

Source: Google

★ 5

I’ve always had a great experience when I visit this location. The staff is always friendly and extremely helpful. I especially had a great experience with Maddie. Anytime I’ve ever had a question or needed help with something, I could count on her. I really appreciated it! The facility itself is always clean with a great vibe. It makes my workouts go that much better. I highly recommend this location.

Source: Google

★ 5

Great gym, very clean and well organized. The staff is also great, Maddie was very welcoming and friendly. Will definitely be coming back!

Source: Google

★ 5

Very clean and friendly staff!! Being new to the gym community Maddie was really helpful with all my questions.

Source: Google

★ 5

Loved the gym. Maddie was very helpful and made me feel right at home. Clean and great facility. Definitely coming back.

Source: Google

★ 5

I had a great experience at CRUNCH FOCO the other day. Maddie is always a cheering face when I come in and will chat for a little but also respects that I am here to get in and get out. Clean facility!

Source: Google

★ 5

Katie and Rachel are awesome. Big boy gym things in here I love working out here. The platforms are always ready for a PR.

Source: Google

★ 5

The greatest location in Fort Collins! The gym is clean and friendly and Katie is always welcoming.

Source: Google

★ 5

If you live in Fort Collins and are searching for a gym, look no further! From the sense of community to the fantastic, up-to-date equipment, this is the place to be, and it’s not just me who thinks that. Head on in and check it out for yourself!

Source: Google

★ 5

Love this place sm! Very clean and very nice staff

Source: Google

★ 5

The staff is immaculate. I’ve been a member since Cassie and Rachel and had the greatest trainer Austin. Austin helped me stay consistent and ensured I could continue to fitness sustainably forever. Katie and Zach have been up keeping the standard here swimmingly, thanks crunch.

Source: Google

★ 5

Love this gym and all the staff! very friendly and helpful!

Source: Google

★ 5

Source: Google

★ 5

Love this place and the staff is very helpful.

Source: Google

★ 5

Very friendly and knowledgeable staff. Very kind and I love the one on one training.

Source: Google

★ 5

Love this place!!

Source: Google

★ 5

Just the best gym around! Great staff, they keep it very clean and friendly

Source: Google

★ 5

I have been in the fitness world for 20+ years and I must say this particular facility is amazing in my opinion. The members are great, the classes are intense, and it is very welcoming regardless of background. The general manager name Katie is one of the sweetest and coolest. If anybody wants to take any kind of HIIT class I highly recommend taking Brandi, Alexa or Cory's classes. The yoga classes are absolutely stellar. The cycling class with the instructor name Paige is another class I highly recommend if you want to get a good sweat. You cannot beat the price for the membership.

Source: Google

★ 5

Love the gym ! Katie and Zach are always so helpful !

Source: Google

★ 5

I love Crunch Fitness! Every time I go in Katie is always there with a smiling face and has such great energy. She does a great job keeping the club clean. I would recommend to anyone looking for a new place to go work out!

Source: Google

★ 5

I don’t really write reviews but this place deserves one. Upon entering Crunch Fitness Fort Collins, you’re always greeted by super friendly and helpful staff who seem not only ready to work but truly excited for it. I always see someone cleaning the bathrooms and the gym floor and tidiness is a big pet peeve of mine for gyms. This gym truly is awesome!

Source: Google

★ 5

This gym is amazing! Great staff, always clean, and very friendly environment. If you haven’t been here please try it out!

Source: Google

★ 5

Clean and fun!!! The HIIT class with Brandy is insane, highly recommend taking asap!!!!

Source: Google

★ 5

Amazing experience! From the trainers to the cleanliness of the locker rooms I'm so glad I started here!

Source: Google

★ 2

Yet again, Crunch seems to be falling apart.
Water heaters in the men’s locker room have been broken for over 6 weeks. Cold showers are awful.
Several of the machines have been broken for weeks. The 3D scanner is, again, nonfunctional.
When is the ownership going to authorize spending to address these issues and promptly resolve them?!?

Source: Google

★ 1

I've been going to crunch in fort collins since it opened now in last couple weeks the person opening has been over 30 minutes late and now machaines are broken down.please crunch get it together we pay to workout.

Source: Google

★ 2

My husband and here both paid for a membership and we loved coming here, but hated that they would try to push a trainer on to us every time we came in, even pushing a scheduled appointment on us even though we had said we couldn’t. Made us decide to stop coming because they always came on strong about setting up an appointment making us feel forced into it. It’s great it was free but we had absolutely no extra free time for that. And we tried to say that, EVERY. SINGLE. TIME.

Source: Google

★ 2

There hasn't been hot water for almost a month, and they have no plan to fix it. Basically, if something breaks at this gym, it just stays that way. They don't care about their equipment or their members.

Don't join this gym if you plan on taking a hot shower.

Source: Google

★ 5

Personal trainers like Kevin Dasis want to see you improve and help make a easy to digest workout routine.

Source: Google

★ 5

Source: Google

★ 1

False advertising. On the website they have the first month for 25¢ for all three of the packages. Yet on the base package it doesn't actually apply. I spoke with a worker about this and they basically told me that their market team does that even though it doesn't apply. False advertising like I said. While they look the cheapest once you find hidden fees and the promotions that don't really apply they aren't.

Source: Google

★ 1

Managers disrespectful. Bathrooms are beyond gross

Source: Google

★ 5

Excellent gym.

Source: Google

★ 5

Source: Google

★ 1

Lots of the equipment is worn down. The sled harness is literally unusable. Also, they make it extremely difficult to cancel your subscription without paying a large extra fee. And the 9.99/mo ends up being double the advertised price after they take out the enrollment and annual fees. Not worth it, there are better and less deceptive gyms in town.

Source: Google

★ 1

Deliberately misleading payment plan. They advertise 9.99/mo gym membership. My wife and I signed up for it. But that doesn’t include the $50 “enrollment” fee and the $50 “yearly” fee. We also cannot cancel our membership without paying an extra $90 each. They aggressively try to rope you into purchasing additional personal training and call during the evenings and weekends even after being repeatedly told we are not interested. They’re worse than telemarketers. The showers are falling apart, and some of their doors won’t even stay shut. Finally when you go in it is common to wait a long time for a machine to open up and often the machines are not cleaned and are visibly dirty.

Source: Google

★ 5

I had a few hours between meetings today so I signed up for the 7 day free pass and was very pleased with my experience at Crunch. Staff was very helpful, the facility was clean and the equipment was in great condition. They even have a steam room!! I live 60 miles away so joining isn’t an option but I’ll absolutely be paying the reasonable daily fee the next time I’m in town with time to kill.

You need to bring a lock ($9 at the Neighboring Office supply store) and your own towel so plan ahead.

Source: Google

★ 1

Can’t even respond to an email…

Source: Google

★ 5

Keven and Payton are the most amazing people at the crunch thanks for all the help on all my journey and with everything else

Source: Google

★ 5

Source: Google

★ 5

Angel and zack are awesome

Source: Google

★ 5

Very friendly staff, a good variety of machines and weights. Close to two grocery stores, has a lot of amenities, and a positive environment. Parking, while out of their control, is hard to find most days.

You do get what you pay for, but it's a good deal by and large

Source: Google

★ 1

Scummy billing

Source: Google

★ 5

Que gran gym de todos mis gustos, excelente máquinas 💪

Source: Google

★ 5

I have tried other places in town by far one of the best, everything is clean, no machines are down, great variety

Source: Google

★ 5

Great place to workout.

Source: Google

★ 5

Great place, amazing atmosphere and the workers are friendly and kind

Source: Google

★ 5

Great service, good floor, nice steam and sauna. Locker rooms are clean but need detailing more often in the morning and mirrors need wiped down daily.

Source: Google

★ 1

Don't sign up here.

After spending thousands of dollars on PT 3x a week 2 years ago, I cancelled my gym membership, and they are still charging me for membership that I don't use! They will squeeze every dollar from you.

The staff was completely gutted of the good people who used to work there.

I spoke with Kevin The PT manager who told me that my membership was canceled and he couldn't find out why I was being charged. Said he'd speak to the GM Katie about it. Someone called me back and told me there's a 30day cancellation policy. Okay - fair enough. Why didn't you tell me this when I walked in to cancel my membership 28 days ago? The guy even gave me a "cancellation card" saying it was in fact cancelled. You would think that after spending all that money for sp many years they'd be compassionate with a longtime gym goer and local resident. How naive to think so.

The principal of the fact that they don't care about making there people happy is the worst.

Don't sign up here.

Source: Google

★ 5

The best gym ever! Love the classes and instructors

Source: Google

★ 5

I’m motivated to write this review because of the stark contrast between canceling my membership here and at another gym in town.

I had forgotten that I had a membership here until Katie called to let me know my card didn’t go through (my b, Katie). I had my assistant call to cancel my membership since A. I put a gym, sauna, etc. in my house a while back and B. She tackles the things I don’t have time to do.

So, I was mildly annoyed that I had to physically go to the Fort Collins location to cancel. As a business owner, I disagree with—but understand—the strategy of making it purposely inconvenient to cancel in a high-turnover industry. Regardless, the two gentlemen at the desk were professional, knowledgeable, and very helpful.

I’d give the cancellation process 2.5 out of 5 stars because this isn’t the year 1872—you could just send me a DocuSign. That said, compared to another gym in town—one that charges 5 times as much and practically wants legal rights to your pets and the deed to your home just to cancel—Crunch Fitness wins hands down. If I ever need a gym again, I’d definitely go back. Everyone was friendly, the facilities were up-to-date, and all at a competitive price

Source: Google

★ 1

Predatory and unprofessional. I was enrolled in a personal training program (which the contracts and terms are already ridiculous but got talked into it) and put a "freeze" on the program after 90 days by filling out a form. My "freeze" was IN WRITING until 10/01/2024. I received a charge for $180 for my training program on SEPTEMBER 30. So before my freeze was over can we all agree? I got no response from the trainer when I asked them what the charge was for.

Here's where it gets good. Now TODAY OCTOBER 4th I have ANOTHER $180 charge. You can't even make this up. If you want to act like you're charging me for two weeks at a time, at least put two weeks between the charges.

****EDIT****
I drove an hour and a half one way to the location in Fort Collins on a Sunday (my only day available to do such a thing) and was told by Miles at the front desk that no Personal Training staff was on site on Sundays and that the forms are "locked up" so he couldn't get me a cancel form to fill out. I was given a generic email to contact and was not offered any sort of resolution in person.

I then contacted the BBB immediately because this was asinine business practice. I had to point out to Austin the PT "Director" and Katie the GM that NO WHERE in the agreements (For PT OR for Memberships) does it say that they need to be cancelled in person. Furthermore it doesn't say anything about not being able to do so, in person, on Sundays.

After filing complaints via multiple channels I was given a refund for one of the charges and emailed that my plan was cancelled.

I was not going to call back and repeat myself for the fifth time, you had the information to correct the issue obviously and should have handled it weeks ago.

Source: Google

★ 5

Very Epic workouts and staff. Super friendly!

Source: Google

★ 5

Source: Google

★ 5

I have loved being a member of this gym for months. More than the great equipment and the cleanness, the trainers are all so helpful and friendly. Jack has challenged me, encouraged me and made working out so much fun. Ask for him, you won’t regret it!

Source: Google

★ 5

Source: Google

★ 5

The front desk staff sets the mood in the morning with a Good Morning Sarah! (Yes, they have taken the time to learn my name (Mason, Teegan, and Angel). They also anticipate my needs when I am finished working out and have a hydro massage bed ready to roll. They do a fantastic job!!!!!

Source: Google

★ 5

I’ve been coming here for 2 years and I love it!

Source: Google

★ 1

Gym itself is fine but the subscription process itself is intentionally convoluted and predatory. During my time as a member of this crunch location, I was told a number of different things by the staff about cancelling my membership and renewing it.

First off: 30 day advance notice for cancellation at this type of gym without giving people any notice of this requirement is absolutely ridiculous and I hope the FTC’s new click to cancel policy stops them from doing this in the future

Secondly, the entry level membership automatically upgrades after 1 year (for a 60% cost increase!) and you have to give 30 days notice to maintain your original membership - if you do so, you have to pay an annual activation fee all over again, almost as though you never signed up in the first place

Staff are confused and told me the wrong thing many times about deadlines and charges. I can’t say I blame them: the structure is intentionally designed to be hard to track in order to trap people in ridiculous membership commitments and charges. If you challenge the charge, they’ll threaten to take you to collections… over a $15 charge… lol

Really greasy, scummy sales structure. In retrospect, I think I would’ve paid considerably more just to not deal with this scummy company

Source: Google

★ 5

Crunch is the best!!!!!

Source: Google

★ 5

Great gym, Amazing staff

Source: Google

★ 5

Crunch is the best I love it here!!!

Source: Google

★ 5

Source: Google

★ 5

Great customer service, great atmosphere.

Source: Google

★ 5

Excelente gimnasio y maquinas

Source: Google

★ 5

I’ve been going to this gym since January and I love it! It’s clean and has great equipment! The thing that keeps me coming is the classes! They offer so many awesome classes! The only thing I would say is don’t get into the PT contract. There are excellent trainers here but their contract is not so great. If you need a trainer, I would pay as you go.

Source: Google

★ 5

Logan and Izzie are great. foco jym got a good vibe

Source: Google

★ 5

Great gym. Variety of equipment, extremely friendly and helpful staff. Zach is the best!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

A lot of great packages to chose from for good prices. Great machines that help you target a lot of different muscles. Highly recommend

Source: Google

★ 5

Gym is dope front desk attendants are very cool

Source: Google

★ 5

This place is great

Source: Google

★ 5

Love this gym! Prime location and all the equipment you could need

Source: Google

★ 5

Great place

Source: Google

★ 1

Do not sign any personal training contract with this gym. Once they have you in the contract they do not care at all if unexpected life events happen and you need to pause, defer, or cancel your contract. All they care about is your money. Trying to cancel is more complicated than it needs to be, and they have a ridiculous policy of having to cancel 10 days before your payment due date or they will charge you. Do yourself a favor and don't do personal training here solely because of the contract terms. The only positive thing I have to say about this place is that my trainer Ben was fantastic to work with.

Source: Google

★ 1

Not a good gym. Their daycare room is awful and dirty. Tried to cancel my membership and the only options are in person or via mail. Though you can request it on their website but it doesn't matter. Then they charged me $15 for a payment that didn't go through. I highly do not recommend.

Source: Google

★ 5

Fun times with Miles

Source: Google

★ 5

Good times with miles!

Source: Google

★ 5

Great gym great equipment.

Source: Google

★ 5

It’s decent

Source: Google

★ 5

Very solid gym, Logan is super nice and friendly. Great atmosphere.

Source: Google

★ 4

I've been a member of Crunch Fitness in Fort Collins for several months now, and I couldn't be happier with my experience! The facility is clean and well-maintained, with a great variety of equipment to suit all fitness levels.

The staff is friendly and approachable, always willing to help with any questions or offer guidance.

The only thing that might be a turn off is the parking situation, definitely not enough spots during peak hours.

The atmosphere is welcoming and non-intimidating, which makes it easy to focus on your workouts. Overall, Crunch Fitness offers a fantastic value for the price. Highly recommend it to anyone looking to kickstart their fitness journey!

Source: Google

★ 5

Big weights

Source: Google

★ 5

Amazing front desk people, and even better vibes.

Source: Google

★ 5

I train every night for the past 28 days consistently, I enjoy it very much, not a lot of people, and as a beginner, it’s nice that I don’t have to worry about anybody watching me so I don’t feel uncomfortable at all, definitely going to keep coming ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Large clean gym with nice amenities

Source: Google

★ 5

Love this gym, best employee's they rock and keep the place really clean. Great equipment and the energy is just on point here. Highly recommend this gym.

Source: Google

★ 5

Love the staff

Source: Google

★ 5

Solid gym. Nice equipment

Source: Google