★ 3

The pool and hot tub were not that bad. Although one thing happened that has made me not come here, my daughter did the swim test, and they failed her because she couldn't float on her back. She did everything else very well though. I find it unacceptable to fail a child because they can't float on their back, and i truly believe if they can float normally, they will be fine.

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★ 4

I like the music they play in there.

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★ 2

TLDR: pool experience was a mess today, will stick to other areas locations for a while!

Pool has been really disappointing lately. When I asked this morning about the jets for the kids areas (tall jets, house splash area, water slide) I was told they are all broken. Random areas of the pool closed but not enforced to all patrons (my son and I were asked to move but another parent and a smaller child immediately swam there). Toddler girl today would only swim with her bottoms on, she was 4 maximum, and was immediately instructed to put a top on or get out. Parents put her top on but she cried the whole time. If the toddler-adult male are okay to swim without tops on, not sure why a toddler female is deemed inappropriate. Recommend to skip this location until they get it together.

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★ 5

Fantastic place, great staff, and they have made many improvements to the facility. I have been a member for 6 years and never had an issue; however, understand that it's near a high school, so you need to be mindful of securing your valuables.

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★ 5

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★ 3

I love this ymca but why did they get rid of the play place like it could tiere out my kids so they wouldn't be running around

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★ 2

Visiting this YMCA with my family was a horrible experience definitely felt out of place as a black man one particular older lady was very rude speaking to me like a child or my mother lady ; Iam 50 years old....not only that they didn't refund any money back for having a fire drill making everyone leave after just 30 min of swimming....$25
Wasted...my son was so hurt and upset never ever ever going to jet wing drive YMCA...teach your workers how to speak to people without judgement and rude racist profiling....wish i got her name
Disgusting 🤮
Too my black men ;if you ever visit this YMCA prepare to be judged by old Grandma who sit their and gossip about the way you look or mad you show them no attention stuck in the 1950s and stuck with that mind frame please update your workers because these little old ladies who are stuck in the ways they grew up and was raised no businesses greeting people with secret & hidden hatred!!!!

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★ 5

The pool is very nice and a good spot for younger children to swim. Staff were all nice and helpful as well

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★ 5

My wife and I have been members of this YMCA for about two years now. What first attracted us to the gym was the generous daycare allowance of two and a half hours a day. We joined when our first daughter was only six months old. We now have two girls, and bringing them here has been a really positive experience.

I would especially like to call out the Learn and Play staff. They are kind, attentive, and clearly care about the kids. We rarely get calls about any issues, which is something that stands out compared to what some of our friends have experienced at other gyms. Knowing our daughters are in good hands makes it so much easier for us to focus on our workouts.

The gym itself isn’t the most modern. Some weight equipment is a little older, and the layout could be improved, but it has everything I need and it gets the job done. The indoor pool is another amenity that we enjoy on the weekends, with a really cool kids area.

Overall, the YMCA has been a great fit for our family and I highly recommend it to other families with young children.

Source: Google

★ 5

Miss Dawn and her team are, without a doubt, the heart of this gym. The care and love they show my children is truly unmatched. My toddler talks about Miss Dawn, Dyami, and the rest of the staff with such joy—and she’s always eager to come along to the Y. Over the past two years of attending this gym, I’ve never once had a concern about my kids’ safety or well-being while in their care.

When the weather is nice, they take the kids outside to play. Indoors, they dance to music, read stories, and create a warm, engaging environment for the little ones. They’ve also been incredibly gentle and attentive with my 3-month-old, calming her quickly and lovingly whenever she’s upset.

We are so grateful for the kindness, professionalism, and genuine care this team brings every day. They make a huge difference in our experience—and in our children’s lives.

(Also, shout out to Miss Jamie at the front desk. She is a gem.)

Source: Google

★ 4

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★ 1

They have open showers . I don't like showering with naked strangers. They spent millions on this facility and didn't bother to put in shower stalls and curtains

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★ 2

I got this membership so I can exercise in the warm temperature pool and use the hot tub. Seems like every 3 weeks one or the other can't be used. I live far from the Y. So I drive all the way there only to realize it's down again. So not only am I wasting money with my membership, I'm also wasting time and gas. Once I find another warm temperature pool I'm stopping my membership.

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★ 1

I was never told my son couldn’t work out in his swimming clothes The lady that works in the gym is very rude instead of her telling me she had a Man come upstairs and tell me I don’t feel comfortable going up there working out when she’s there

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★ 5

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★ 5

nice place, friendly, clean...

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★ 1

Brought my 10 year old to swim and had to pay for both of us to swim even though I’m not swimming and don’t have my bathing suit had I known.

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★ 2

‼️ A PSA for momma's looking to go here for their gym daycare needs: DON'T 💀 ‼️

I used to go to this gym a lot in 2022 when my toddler was much younger and we used to really love this place because we thought it was the best YMCA at the time for young kids as the facility was catered more for parents with little ones since they have more child-centric activities and a better playground than some of the other YMCA locations. Coming back here in 2025, I was really excited to give this place dazzling reviews based off our last encounters but sad to say that was not the case 😞💔

The daycare quality has grown subpar compared to the other locations now which was really disappointing. While the daycare workers overall seemed nice, they also seemed a little clueless when it comes to making executive decisions at a moment's notice without a supervisor in the room in events of emergencies or special situations.

Our first day coming back since 2022 and it was chaos day one—despite advanced notice to one of the caretakers, they were unable to make proper accommodations for my nonverbal son to get some assistance in using the restroom and ended up soiling his pants while he was there and they didn't even tell me that he had an accident because apparently they didn't notice as they weren't supposedly allowed to help him in the bathroom at all because he was a few months past 3 years old. He's potty trained and was just unable to tell them he needed to help unbuckling his pants and they refused to go in and help him 🥲 they kept insisting they needed a manager to be allowed to go help him with that and there wasn't one working at that time so they just more or less ignored his cries for help. Like... Really? Lol a manager is REQUIRED for you to help a nonverbal 3 year old unbuckle his pants that you'd rather him wet himself if one isn't around to give you approval? 💀 I understand policy is a thing, but there's always exceptions and extenuating situations especially when children are involved and the employees' inability to flex even when we PREEMPTIVELY ASKED for help and notified the staff of his needs and situation just proves to say that they're more worried about being "politically correct" as to avoid being in trouble with management than they care about the well-being of the children in their care.

I've heard a bunch of parents complaining about this location since we restarted our membership in the beginning of the year and began going to the YMCA at Main, saying the daycare quality here just isn't the same as it used to be, with kids getting sick here all the time compared to the other daycare locations that YMCA operates and honestly? I can see why now. We've been going to the other YMCA branches and haven't had this kind of problem with my son as they've all been incredibly understanding and accommodating with his situation, even in the out-of-state ones. I was in shock and understandably upset by this and I would like to warn other families who're looking to get involved with this particular branch, especially ones with kiddos needing some extra help and assistance as this location would not provide you the support you joined (and pay!) the YMCA community for.

The gym itself is nowhere near as good as the other locations in town as this one is old, much smaller, and even after the renovations, is still behind in terms of modernity. The machines are dated and their vending machines almost never works 😵‍💫 The only (previously) redeeming quality of this location that made it standout was everything childcare related and since that too has gone straight to trash, there's really not much worth coming back to in this particular branch 🗑️

I am extremely disappointed and would likely not come back to this location again moving forward ⏩ I'm only giving it 2-stars instead of 1-star for the nostalgia of the past—made a lot of good friends here back in the day and it's a shame the current management was unable to upkeep that simple, yet quality and authentic atmosphere they had way back when 🙏🏻

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★ 5

I like how the fitness center is upstairs with plenty of windows. The equipment is kept clean and up to date. Staff is friendly.

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★ 1

They charged me to sit by the pool and watch my child swim.

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★ 5

Really nice gym layout! Nice staff! Beautiful, open concept with a GREAT view of Pikes Peak. ******* Update: I arrive early to avoid crowds.

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★ 1

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★ 1

I used to love this Y, but they are eliminating Les Mills group exercise. It’s one of the most popular programs. They have very few other group exercise classes. After this move, they will lose their best instructors. It’s simply not worth the cost of membership anymore.

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★ 5

My only issue is what they think is the correct protocol for passing a swim test.
Personally, the director of swimming either doesn't know how to teach propper floating or doesn't understand the point of learning to float. It's about energy conservation, not putting your feet and arms down in the water more.

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★ 5

Temperature in Silver Sneakers classroom is perfect. The volume of the music is too loud and drowns out the instructor, Jutta, again. She has a heavy German accent and the exercise instructions are complicated. Some people in the class are wearing hearing aids.

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★ 1

Unbelievable waste of time! Nice facility but poorly organized. I am from out of state and called to see when I could swim. I couldn’t get through to anyone but a recorded message. So I drove there.

Upon arriving, I was informed that the pool had just closed (at 1:45 pm), meaning I had wasted my time and effort.
I then asked about the weight room and was told it was closed for remodeling

I suggest a gym or pool that values your time and provides clear, honest information.

Source: Google

★ 5

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★ 1

The front desk staff stopped me on a holiday. Just trying to work out have a membership productive member of society, said we can’t let you in with you running your information through a database to make sure you’re not violent or a danger which my wife wasn’t asked to do this when signing up,being in Colorado being black is a culture shock. I have been to many other locations , Way to go with inclusion! Cancelled your staff at the jet wing location should be ashamed of themselves.

I do hope a audit is done

To the reply the owner sent clearly you didn’t comprehend ,y wife went in person and she was never asked so instead of giving the generic policy nonsense get more hands on.

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★ 5

Clean and friendly staff!!

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★ 3

My review is only as a pool pass customer. And has also prevented me from a membership. I’ve been to this specific location about a dozen times in the last year with my grandchildren and NOT ONCE have they been able to go down that big tease of a yellow slide because it’s never been open when we’ve come and have been told several different reasons. So I research other locations and after spending around 50$ to get us in, there’s jazzercize in the wave pool and the heater was broke in the lazy river. But no one tells you that before you pay, so 2 kids froze and 2 didn’t swim for the 45 minutes they waited for the wave pool. If it was only swimming pools offered I would have honestly given 2 stars. I even asked if we could just have our money back but was told no since two of the children had gotten in the water how would they have been able to know that the heat was broke if they hadn’t have gotten in? Just crazy. So we waited until Jazzercise was over and swam for about 15 minutes to feel like we got some of our money worth

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★ 1

I have been seeking assistance for going on two months now. I have left several voicemails and no one ever calls me back.

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★ 4

My kids have fun!! The place is clean . Life jackets for kids are a little difficult since it looks like it choking the kids neck other then that I love it

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★ 5

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★ 5

Better work out equipments better environment the trainers seems like they are Okey. Definitely recommend this gym better then planet fitness

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★ 4

Well maintained gym with a great staff & an awesome hot tub, pool, water slide. Also a climbing wall that’s open 3 days a week! Their website is not maintained so it’s best to call to confirm with any question you may have.

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★ 2

Membership is $130 plus for a family which is pretty pricey, esp when they are closing the play area and there is a specific lady with purple hair who has given us constant issues at child care, who in my opinion should be fired.
she does not understand how to work with kids and interact with them or even makes an effort to distract them so parents can leave, instead she lets the kids cry and then within 30 mins tells us to come get our child..and when picking up or dropping them off she seems to always have an attitude or be in a negative mood..this has been extremely frustrating when we pay so much for a membership and only have limited time to workout. I’ve taken our child to the fountain YMCA child care and have had zero issues there. Not a fan of having to pay so much just to deal with this. We will be canceling our membership soon and figuring out other options since they cannot manage to properly watch our child.
The gym is great but lacks diverse equipment, machines are limited, lots of cardio and cables but only one bench and 2 power racks, 1 leg press and lots of missing essential equipment.

Source: Google

★ 1

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★ 4

The YMCA of Pikes Peak Region is a lovely gym/family gathering spot for all things.
The positives: Equipment and Classes and fun and inviting environment makes you want to go every day!
The negatives: I really had a struggle with the cost. We did a family of three and it was $130 a month with fees on the rise. This seems very steep to me. I was also not a huge fan of the 2.5 hours of daycare situation. Depending on who was on staff it seemed like my son wouldn't get enough of his needs met. I would pick him up and he would be very upset (appearing like he'd been crying a while) or the staff members would give me full inspection reports (even telling me about the safety issues with infants and hangnails.) It really was demeaning at times. Thirdly, the timing of the childcare does not align with their classes. The child center closes midday (which is great to keep things clean) however for our schedule just simply doesn't work.

We also did swim lessons from the Armed Services location and I swear one of the staff members was hungover, 15 minutes late and told us all about their staffing issues. It was real sad.

We ended up cancelling after 3 months simply because the negatives outweighed everything else.

Source: Google

★ 3

I’ve been a member of this YMCA since it opened. Lately, it has not seemed as organized and clean as it was in the past which has been disappointing. The employees are polite, but have a hard time enforcing rules: examples are large groups of kids just playing and hanging out in the lap lanes and even playing ball in the lap lanes and 12–15 year olds and even younger kids in the hot tub without being accompanied by a parent or guardian. Also, children are using the adult only locker rooms and the disabled-family locker rooms are not all that clean. The upstairs exercise equipment has a lot of users. Suggestions: It may be helpful to consider using a reservation system for the exercise equipment and the lap swim lanes.

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★ 5

We love our family at the Y! My children always feel welcome, loved, and cared for in the learn and play. The ladies in there ROCK - Michaelyn, Yvonne, Dawn, Jacinta, miss Debbie, Kassi etc etc - we love them all! Thank you for making it possible for me to work out while taking care of my crazy kiddos. UPDATE: I also SOOOO appreciate that they have a wait-list when it's busy. It is a little inconvenient but I would much rather my children be safe and happy than overwhelmed with tons of children and too few childcare workers just so I can get my workout in.

The facilities are also very nice, especially the pool area. What's not to like??

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★ 1

Heads up to parents, you have to pay to watch your kids swim anymore. Also they raised the price for swimming. Over this location!

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★ 3

The lifeguards are not clear but it over all is pretty good 😉

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★ 1

They do not have life vests for my little brothers size, then didn’t let us bring our own for my brother safety because it was “unfit” even though my mom and I was right there with him that entire time, and even had the nerve to talk trash about us while we were right there. Not very happy if my almost 1 year old brother’s safety doesn't matter than I am no longer going to this location.

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★ 1

Tell Krys to do her job or replace her with someone that will

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★ 5

Best gym in the area

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★ 5

Great staff, nice pool and facilities.

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★ 1

There is a plethora of space for people to lounge and do homework and work. Why tear down the play area? There are already classrooms and a rock climbing area in the back. That play area is developmentally appropriate for those kids. Not everyone can abide to your minimal childcare hours during the day, this play area made the trip worth while. I wouldn’t be surprised if you get a handful of complaints and membership cancellations.

Source: Google

★ 1

Don't take away the play place for a public computer lab. Not fair to the members who pay a large amount to have a place to play for their kids. This is not a public library. Not safe for any of the members due to the increase in homelessness. If you want to provide a public computer lab, find another building or sponsor a library. AND if you are going to provide free services at all, it should be to help the public get moving. To increase health and wellness in the community.

Source: Google

★ 1

We love this YMCA. Well did. The choice to close down the play center to replace it with a computer lab open to the public is disgusting. There is plenty of libraries in the area for that. The fact that you are allowing the general public to just walk in and be in the computer lab across from the daycare is not okay. Whether or not you run background checks, staff doesn’t always stay on top of it. The ymca is supposed to stand for healthy living, no part of sitting in front of a computer is healthy. It’s not moving anyone’s bodies like you preach. Might as well do pizza parties and call yourselves Planet Fitness 2.0. Plus the turn over rate is terrible. I miss the old daycare crew. The true gem in there is Miss Debbie. She needs a raise. All of our favorites have I’m assuming quit. This ymca needs to do better. The pool rules also need to be re-evaluated for anyone that chooses to keep their membership after they tear down the play center. The fact a 6 year old can’t go into water that is waist deep without a parent is also ridiculous.

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★ 1

Worst Y I been to. They have to many rules

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★ 4

This YMCA is great in every area except they can't control the heating and cooling. Upstair is always too hot. Last week it was 82 degrees. Too hot to get a work out.

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★ 5

Swim instructor Tome, is the best. Truely cares about the kids. Great instructor. Excellent instructors and lifeguards at this ymca location.

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★ 5

Rocktupus

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★ 4

Too bad the music in the pool area is so loud. If we request the music to be turned down, they turn it down a small notch or we get a fake smile and told they will talk to the lifeguards about it which nothing is ever done.

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★ 1

Child care is always short staffed and turning you away.

Climbing wall closed due to Covid and again not enough staff.

Grumpy lady with purple hair in child care yells at you.

No wonder ymca’s are closing

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★ 5

Very nice place

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★ 5

Can anyone have a membership, and is there a hot tub

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★ 5

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★ 5

They are amazing to me and my sun

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★ 1

Sent our kids here for the first time this summer, and they have had nothing but complains and issues. The staff apparently allows the kids to be bullied, threatened, and treated with disrespect. My kids constantly came home crying. It seems like majority of the time it is a free for all, and the kids do nothing but color all day. I would not recommend this camp to anyone.

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★ 5

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★ 5

Very good place. Fun for kids. Whisk they had a diving board for the pool

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★ 4

I just wanted to know if y’all had a sauna I like to go there n hit the heavy bag, I’m a boxer and need to cut some weight

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★ 5

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★ 4

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★ 1

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★ 5

Wonderful place to swim, get fit, find support in taking care of yourself.

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★ 4

Some of the lifeguards are obnoxious but overall we had a good time and plan to come back

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★ 1

Worst of the YMCA’s!! Don’t go to this one! They really need new management.

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★ 5

I never write reviews but this is a great place for swim lessons. The aquatics director Tom Leveson went above and beyond to help my son, personally getting in the water until he was comfortable enough to join his group swim lesson. Thanks Tom!

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★ 5

LOVE this gym! So many options and everyone is so friendly- Nathan at the front took his time to research and ensure I was aware of each option when discussing our membership package. The options are awesome but the customer service more than sweetens the deal! These guys are great!

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★ 1

We enjoy the YMCA and everything they offer but I was very disappointed to see how unprofessional the lifeguard on duty was. This was yesterday 6/19 after 4:00 at the jet wing location. I’m not sure if she was just having a bad day but she seemed to be a little unhinged. It was concerning. She couldn’t control her emotions around the kids there. If we’re going to be working with families and children, especially around the water, I think it’s best for everyone’s safety to make sure we’re mature enough and in a good headspace… The yelling, screaming and crying was uncalled for. Madison (I’m not sure what her job title is) but she did very little to defuse the situation.

Source: Google

★ 5

I've been to other Y's. The Southeast location has the nicest track. The Southeast location machines are organized in a way that the workout area is systematically arranged and uncongested. The staff is very nice and the group exercise classes have good, competent instructors who are good at the classes they teach.

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★ 3

The gym is fine, and it's not regularly very busy. It's well kept, and the employees do their best. The reason I'm giving it three stars is because they never update their darn schedule. I'm so tired of getting all the way to the gym to find out that the lap pool is closed for kids classes, lifeguard training, or whatever else is going on that day. I've had to turn around and go home three or four times now because there is nowhere to swim. The pool is small enough as it is, with only four lap lanes. They should absolutely notify people when it is going to be unavailable. It's ridiculous

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★ 5

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★ 5

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★ 5

This YMCA has a great pool for younger kids! It also has a play area that reminds me of the old McDonald's Play place, ball pit included.

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★ 1

Rudest life guards ever speaking to children very poorly!!!

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★ 4

Nothing wrong with the place just I
Be weary that at 3-5 is high school students and pretty busy but outside of that it's not the worse good luck getting bench or squat rack back that's really it everything else is really great 👍

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★ 1

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★ 5

Great

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★ 5

Great they allow christians

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★ 5

I walked in with questions and no membership, and left with a smile and a membership. Hannah was incredibly helpful and knowledgeable and made my decision super easy

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★ 1

this place is spectacular i can only have one complaint oh discomfort. I DO NOT FEEL COMFORTABLE LEAVING MY DAUGHTER IN THE LERN AND PLAY AREA WITH MEN UNDER HER CARE, I BELIEVE AND AM AWARE THAT ANYONE COULD HARM THE CHILDREN, but personally WITH SO MANY CRAZY AND UGLY THINGS HAPPENING IN SO MANY PLACES I DON'T FEEL QUIET AT ALL AND I DON'T THINK IT'S GOOD IN ANY WAY I'M SORRY IF THIS ANNOYS MORE THAN ONE PERSON BUT IT'S MY OPINION.

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★ 5

I cannot tell you how much I appreciate the positive and helpful staff at the YMCA SE location. Thank you for being kind humans!

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★ 5

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★ 5

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★ 1

Can't get a hold of anyone. The phone menu doesn't work. I'm forwarded to the phone menu and nothing works. I can't leave a message, I can't choose any of the options. This is very frustrating when we are just trying to call to let them know our son won't be in for child care.

Update: they still haven't fixed their system and the menu just hangs up on me when I keep trying. It tells me to push a number for a selection and when I push that number it says it doesn't understand and try again. So I try again and again and then it just hangs up.

Source: Google

★ 3

The life guards at the pool are whistle happy and blow the whistle on things like kids slapping the water with pool noodles amongst other silly things. They closed down the large children’s pool early for no apparent reason and moved everyone over to the Lap pool which is 10 degrees colder. This is what happens when teenagers run the joint.

Source: Google

★ 2

Allowed me to join online but I had to come in physically to cancel. Never again although they owe me swim lesson credits. Left a horrible taste in my mouth and I won't make donations now - consider that done because I couldn't get in to cancel membership for 2 months.

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★ 5

Great and super clean place Darren is doing a great job

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★ 5

Great place for the kids to go swimming they love it here!

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★ 1

Every time I come to this gym one of the workers complains about something. They complained about my shirt being too short and I was there the other night and saw 3-5 other people with the same outfit I had on. Every time you come in the pool is NEVER open. I came to give my family member a tour (2nd day of joining) and was talked down on because she had on flip flops although I stated that I was showing her around and that they were waiting to use the pool. Your better off going to the one on New Center point where they actually do their jobs and let you know as a new member that you can train with a trainer.

Source: Google

★ 5

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★ 5

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★ 5

We love this location! Very nice staff and the amenities are great! However, there are a few things that could be better.
1. All the handicap parking spots should be clearly marked with signs and/or painted decals, not just the first one. We are always competing with the parents that are picking up their kids who think they can park in the handicap spots.
2. I would like to have NO news channels on the T.V.s. Just non-political stations please! Cooking, home improvement, gardening, etc. I'm surprised that this has not been done already with the current political climate that we are all experiencing.

Source: Google

★ 1

Do not join, the staff is a complete disaster. This place runs like a koo koo clock all I keep hearing the community say is VASA VASA VASA. VASA is the Gym to be at. There is nothing Christian about this place so they should get rid of the "C" in YMCA. Christians are peaceful, the staff harasses you.

Source: Google

★ 1

I signed up for beginner swim lessons in May. I show up and find it's been canceled. No one called, texted, or emailed me to let me know. My girl was crying. Not acceptable. I had to call another YMCA to get a refund processed. I doubt I'll be looking into other YMCA programs ever.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Friendly employees!

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★ 5

This is the local YMCA that I like to visit. I primarily use the YMCA for swimming and strength training, for triathlons. The pool at this YMCA is never crowded, I have always been able to find a lane. Lap swimming doesn’t begin to 12 PM and goes until closing. The staff is incredible, everyone has been extremely friendly and helpful to me during every visit. The crowds within the gym are minimal, so if you don’t like to work out around a lot of people, this is a great YMCA location.

Source: Google

★ 1

The fact that we pay for services like learn and play but don’t get to use them because the slots are always taken is trash. Plus being in the military makes it hard to schedule a time slot to go cause you never know if your going to make it in time or if at all... It’s was nice a few years back when we could just come and drop them off if we got time off of by work made it definitely worth paying for. But not anymore..

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★ 1

Disappointing. They have a great pool with water slide and rarely is the slide in operation. When the slide is on, it runs for less then 15 min. What a waste.

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★ 5

Chastity exceeded my expectations. She took care of my questions over the phone and resolved them. Excellent communication and interpersonal skills!

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★ 5

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★ 5

We moved to Colorado Springs in March and wanted to find a good family gym. We went to many and this was the perfect fit. Everyone is so friendly and helpful. The daycare is AMAZING. It does go up to the age of 6 but after that your children can hang out upstairs my daughters usually do and there is no issue. They do have an amazing pool but it has been closed
Due to covid and now as I’ve been informed understaffed. And that is totally understandable. As many places are. Over all I have gone to 3 YMCAs here in Colorado Springs and this location is by far my favorite.

Source: Google

★ 1

The worst YMCA I have been to.
Never had a problem dropping off my kids, niece and nephew in any YMCA facilities till I came there. When I was trying to figure out how they could help, they told me there was “absolutely no way” (word to word), and sent me away with the kiddos. Than their manager called my YMCA telling that I moved to Colorado (!!!!!! Is it a joke? Why do they call on my behalf?????). I am temporary staying here because my sister lives here, and come pretty often.
Not sure what is going on there. Seems Karen got bored and find the ways to entertain herself since there is not much going on in their gym. Pool is closed, very few classes with not such great instructors, childcare provided only for kids up to age 6 (so, 2 of my kids suppose to wait in a hallway, and for other 2 times are available only in the morning or evening, plus the twins are turning 7 soon and will be kicked out to the hallway as well). Never had such problem in my state, and I have been a member for many years! In Colorado membership doesn’t worth money at all!
Get membership in Vasa or other gyms, my sister enjoyed classes in Vasa, decided to try YMCA and it has been a nightmare (for all of us!)

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★ 1

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★ 5

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★ 5

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★ 5

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★ 4

Clean,friendly, and helpful.

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★ 5

Nice place

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★ 1

Answer the dam phone

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★ 5

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★ 4

Staff was great very helpful and friendly. I wish they would get another machine called octane 80 it's the first machine to the right when you get out of the elelavator to the right and it's the best machine for older people but someone is on is always on it 😔 thank you

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★ 5

Ready to start going again. Great place for kids and adults

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have rheumatoid disease, osteoarthritis, fibromyalgia and several other diseases.
Yesterday I did my first yoga swim session. I highly recommend everyone who has similar health issues to try it.

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★ 5

Newer. Well Staffed. Feels like a smallish shower area for the facility size. All around great facility

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★ 5

Polite professional personnel at the desk....and upstairs...clean tidy environment

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★ 5

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★ 5

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★ 5

The Y is always buzzing with different activities. It’s clean and well maintained. The atmosphere feels amazing!!!!!

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★ 5

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★ 5

We have been apart of the fam ten years in a row!!

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★ 5

Myhusband and I have been coming here since May 2019. The staff has always been wonderful, courteous, and helpful. We primarily utilize the pool, and the lifeguards are always friendly. Hopefully as we continue our fitness journey, we can integrate more classes into our routine. Thank you for being amazing!

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★ 5

Absolutely best staff in the world. The Childcare staff always went above and beyond with the kids and they are the only reason I ever miss living in Colorado Springs.

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★ 5

Staff very friendly, informative, always smiling

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★ 4

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★ 5

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★ 5

Everyone is so welcoming!

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★ 5

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★ 5

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★ 5

The staff are always friendly and helpful here. We love the clean, spacious facility. Our kids love the family swim, learn and play, and the play center.

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★ 5

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★ 1

I am only giving a one star because there is no other option. I have come to the YMCA so my daughter can do swim lessons and we have a pool to go to and other activities to do. This YMCA seems to follow the rules for some people, but not all ,so of course the ones they don't follow the rules for are gonna say this is a great place. Right now this is my only option because of location and price I am very disappointed .It is sad that my daughter can't really do anything at this ymca until she is 7 years old. I have talked to directors and they don't seem to care. The only one that did care was drew who is no longer there. They don't do anything to please you they would rather just take your money or lose a customer.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Love this YMCA; from the pool to the equipment, I enjoy everything.
My kids love it here just as much as I do.

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★ 5

Love their swim programs!

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★ 2

It's a very nice looking location. It would be better if they had ellipticals that actully worked and were up to date. All the ellipticals I have ever used (every single one) has loud noticable kinks. Making it difficult to have a full 30mins on the machines. Also I think with how much the memberships are ($150. Fpp) they should at least put more money into their equipment.

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★ 5

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★ 5

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★ 5

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★ 1

They are greedy they charge 100 plus to be a member here and now they are going against God just sad cant even come to get a shower here anymore even if you pay for it hey peoe who work her go read proverbs 14:31 and realize your mistake i now rebuke this whole company in the name and on the lord jesus christ blood amen have a good day and my God bless you for your actions

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★ 4

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★ 5

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★ 5

I love how clean n friendly every1 is the aqua zumba is excellent it's so much fun. I didn't know u could have so much fun while exercising

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

Super Disappointed! I was so excited to get up and go swim to this morning. With a 3 month old, a two year old, and a full time job, finding time to squeeze in just 30 minutes for my own self care is a miracle. I was so excited getting up this morning to get to swim. I even double checked the website to make sure the pool opened at 5:30, meaning I did actually have time to go while the babies were still sleeping, before the start time of my normal routine. I was so proud of myself for making a commitment to me and following through

I get there, swim 2 laps and am told they have to close the pool because a life gaurd is a no call no show. I litterly cried from the disappointment. How un-professional. I was told they might still be on vacation? How does it happen that a manager doesn't confirm someone's vacation time before making a schedule?

They list integrity as a value on their wall, I'm sorry but there is no integrity in employees and managers not following basic business practices of making sure that services are open and available to paying coustomers when they are supposed to be.

I will say that the life gaurd that was there and the other Gentelman at the front desk we're very kind and patient with my disappointment. I could have done without the eye rolls from the young woman working the front desk, they were not helpful at all.

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★ 5

This place has been great for me, which is why I’m giving it a 5 star. However, a few bad apples have attempted to damage my reputation based off their own insecurities. Things I will address here, in the publics eye. The ymca values are Respect, Caring, Honesty and Responsibility. Unfortunately some of their employees aren’t held to their standards.

Let’s talk about the rumors and slander employees are allowed to spread here:

Caleb and William(lifeguards) have had an issue with me since I started coming here. They claim that I hit on their life guards and flirt with every woman in the building. The problem with that, my degenerative friends, is that I speak to everyone regardless of age or gender. I’m social and this is suppose to be a community center meant to meet new people.

There are a few other life guards who have an issued with me but I won’t mention their names.

The truth is; Caleb and William lack the confidence to have conversations with strangers so they project that insecurity onto me to damage my reputation and feel better about themselves. They are severely insecure. Having spoken to dozens of other members I know that these two are disliked by a large portion of regulars who come here; They speak down to members, power trip and spread rumors. Funny, I know - they’re just life guards, but believe themselves to be in a position of power.

These two do not uphold the ymca core values. Respect, Caring, Honesty and responsibility. As well, what they’re doing in legal terms is called defamation.

One of the female employees here has been crushing on me hard since we met. She recently filed an incident report stating that she feels uncomfortable around me after asking about a hairstyle she was wearing and that I purposely knocked a bunch of towels on the ground in the gym area. They have cameras all over the place yet she still decided to lie. She certainly didn't find it offensive when she was invading my personal space. She can’t have me, and she knows it. I've been avoiding her like the bubonic plague for the last few weeks. Hell hath no fury like a woman scorned.

This woman has a history of lying about coworkers and members, yet it will still be her word against mine.

She does not uphold the ymca core values. Respect, Caring, Responsibility and Honesty. I won’t mention her name as I’ve gotten use to women over reacting when faced with rejection.

People like these three make it hard to be a good person. I can see now why there is so much selfishness and hate in the modern age.

This is a community center that doesn’t support socializing with people in your community. Employees will spread rumors, damage your reputation and nothing will be done about it. They have a problem with people like me, but when someone comes here and starts yelling at someone at the front desk, they still allow that person to enter and use the amenities offered. The ymca itself doesn’t uphold it’s own values; Content with allowing people to be treated like garbage for a few bucks.

If you decide to come here, keep to yourself and you’ll have a great time using everything they have to offer at a cheap price. Unfortunately if you are the social type, you will be treated as an monster for doing nothing but talking to people.

Keep your head down, God forbid you be who you are.

There is much more to be addressed but I'm out of room.

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★ 5

Brandon (zumba) and Vanessa (body pump) are the reason I keep my membership. Their classes are always positive vibes, high energy, and a great workout. Never let them go. They are awsome and really help you lose weight and feel good about yourself.

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★ 5

People are friendly. My kids enjoy going to child watch and the indoor jungle gym. I highly recommend this ymca if you have kids as they have a lot to offer.

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★ 5

Huge fan of this location. The staff is super friendly and helpful. The workout equipment is always clean and in good working order. Like any gym sometimes things break down in that case the SE Y gets it fixed pretty quickly. I love the pool here and the lifeguard are top notch. The child watch center employees are some of the most amazing people in existence. This is a great place to work out with fantastic workout buddies who are knowledgeable and keep you on pace. Worth it!

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★ 2

This rating is in regards to the spring outdoor soccer program and not the ymca as a whole.
My child has participated in a number of youth sports for the younger age group and it has been plesent. But this year with soccer it was the opposite. There were way to many kids that the coaches spent more time keep them together than actually doing anything. Each week was wasted with a lot of standing around to where the kids looked bored. Previous years we had coach Ben and he was amazing with them he interacted, learn names, and actually tought them new things in the sport. The coaches this round had no real interest in teaching them anything they did the same two things every week and the kids barley focused. It took them 15 minutes each week to even start doing anything with them. Over all the program has potential and could use some major improvement. Mainly splitting the younger kids up in smaller teams or groups for a better coach to kid ratio.

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★ 5

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★ 1

Pool area doesnt have arm floats for you to use for the babies.(even tho every other y does) the pool was completely empty when I went, and since the lifeguard didnt have nothing to do, she harassed me. Asked me a million one questions that were none of her business. Wouldnt let me take a picture of the kids. Then she started standing by us as if she was monitoring our every move. And then had the audacity to ask me if I have a membership? And if I was the parent of the kids i was with. I had to leave !

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★ 4

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★ 1

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★ 5

Manager is great! Inside and out this place is amazing.

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★ 5

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★ 1

I don’t know how other ymca’s work but this one is ridiculous. If you have kids I highly recommend not coming here. They consistently do not follow their own policy’s for where kids can be and what they can do. Or they make up thier own policy to fit the situation and try and enforce it for a few days then go back on it. If you don’t have kids I’d recommend going to a real gym with better equipment and no hassle of thier silly policies like shoes for deadlifting, no chalk, no bags etc

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★ 5

Good place

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★ 4

Buen lugar con varias actividades para toda la familia 🤗

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★ 1

My 3 children and I swam here all summer last year and it was great. This summer we come in to swim and I'm told there has to be 1 adult for every 2 kids, so since I have 3 we can't swim unless I can get another adult to swim with us. It's crazy that they not only don't have any faith that a mother will keep her own children safe, but they also have no faith in their lifeguards, or the swim lessons my kids took there last year. Plus I offered to keep the puddle jumper float vests on them the entire time.

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★ 5

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★ 5

I have been coming to the YMCA for many years. I have always had a good experience, the staff is helpful. Currently my boys are taking swim lessons and they really enjoy it.

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★ 1

Lifeguard with glasses (male) was a bother he made it his point to bother me about using cell to take a picture of my own child, lifeguard was not successful with explaining why he mumbled and walked away.

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★ 5

Very clean and well kept! The staff is very friendly too! Just wish the water slide was open more often!

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★ 5

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★ 5

I give this Y a 5 stars because they have TONS of fun things for my kids to do. I do, however have a complaint against the swim class instructor. Every Y I visit has toys ect that my kiddos can play with. Tonight while visiting this location my daughter noticed a bucket of toys that were not being played with. She tried to get one dive ring and was told she could not use it. Apparently the toys were there for the swim class. Okay, no problem. If they are being used in the class I get it, however, the swim instructors were just sitting around not using any of the toys. My daughter politely asked if she could use just one of the 10 or more toys they had and were not using. She was turned down while we continued to watch them not being used. I am a full paying patron. We do not get any type of discount to be members of the Y. I find it rediculous that we pay over 100 bucks a month only to be told we cant use the toys in the facility. We usually go to the Memorial location or the Briargate location and have never had any issues. Shame on you Kahleeya (spelling) for being so rediculous.

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★ 4

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★ 3

The YMCA is quite nice and has alot to offer the only negative is some of the people who use the gym around 1030 am and 1130 am they either don't wipe the machines after use or the fact that the same ones never put away the weights they use. Than there is the issue of some people using multiple stations at one time. They act like they own the gym, I wish I could blame the male patrons. But it seems that it's some of the women patrons. There just seems to be a lack of gym etiquette by some. The one positive is the staff at the YMCA they are both helpful and polite. The atmosphere is great here.

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★ 5

Great place with a great staff!

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★ 5

This is a great place to workout and for swimming I have been coming to the y since I was 5 and I am 13 now.

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★ 5

I love it...

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★ 2

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★ 5

Staff is very helpful and upbeat! Very clean environment ( including locker rooms!) Patrons are polite and friendly!
Hot tub goes down often, but staff does everything to accommodate you during the down time.

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★ 3

The child watch is a huge disappointment. We pay a good amount of money every month and I would like to know while I am working out that I have nothing to worry about when it comes to my children but that is not the case here.
We recently became members and we put our youngest in child watch. There were babies and 7 year olds in the same little room with a crazy amount of screaming children and only two workers who were not "overly friendly."
My baby was left in the car seat the entire time also.
I have worked in child care for many years and this is not how this program should be ran. I am now wanting to drive out a little to another Y to see if there child watch is better.
Please make some changes so that the parents that are paying into the facility can workout worry free.

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★ 5

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★ 3

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★ 4

Like any gym it has what you need and its family friendly

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★ 5

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★ 5

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★ 5

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★ 3

Nice place but there sure are a lot of unnecessary rules and it just was absolutely no fun because of all of the rules. It was pretty pricey for a place that won't let you do a whole lot once you get in. There's rules wherever you go but they seem to be excessive at this place. The employees also didn't have family friendly music on. It definitely was not appropriate for the ages of the kids that were in there. It was however a very clean nice looking place, they seem to take good care of the facility and care about how it looks.

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