★ 5

Love the classes! I want to praise Vanessa's Zumba class. She empowers us to be better. Her classes bring the right combination of variety and repetion in music and choreography. The lights off turns the focus on ourselves, not each other. Vanessa demonstrates energy and her joy for dance is contagious without being showy. She works as hard as we do and connects with us through feedback and song requests. She observed and adjusts her class to our energy.

Source: Google

★ 5

I am highly satisfied with my experience at VASA Fitness. The gym’s culture, atmosphere, and staff are all exceptional. I have been a member for the past five months and have consistently utilized the InBody scan for body composition analysis. However, I have noticed a discrepancy between the InBody scan results and other professional body scans, such as DEXA and Styku scans.

Recently, I received two professional body scans, which revealed significant discrepancies between the InBody scan readings and my actual measurements. The InBody scan indicated a body fat percentage that was 5% higher and a much lower lean muscle mass percentage than the results from the other scans. Previously, these discrepancies had caused feelings of discouragement, despite my diligent efforts, as I am not a novice. I studied to become a personal trainer many years ago, but decided that it wasn’t for me. I served in the military as a Medic, and have a background in the pharmaceutical industry. However, I neglected my health and fitness over the past five years, prioritizing the well-being of my children and their needs over my own. Now, with my children having grown up and left home, I find it a lot easier to make my health and fitness a priority. My oldest son will be graduating from CSU next year and starting grad school. My youngest son dropped out of college and started a family, so now I am a grandfather. Anyway, I digress. lol

I am now encouraged and empowered by the detailed reports of my actual body composition obtained from the professional scans. These reports provide a comprehensive understanding of my physical attributes, enabling me to make informed decisions about my fitness goals.

I express my gratitude for the opportunity to be a part of the VASA Fitness family. Overall, I am very pleased with this Gym, and I am hoping that the InBody machine can be recalibrated.

Thank you for your time and consideration.

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★ 5

Chris is amazing!

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★ 2

Cancelled my membership but they say it wasn't. So don't go to them if you like mistakes. Horrible customer service. Amended review: After placing this review the company reached out to me to fix the issue. But only after denying that they made a mistake with everyone I had talked to up to that point. They did fix the issue, but it took having to make this review and slamming their bad tactics for it to be fix. Just keep this in mind if you plan to join.

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★ 5

These five stars are specifically for Mimi at the front desk! She is always welcoming and wonderful.

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★ 5

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★ 3

It's an okay gym was hoping it'd be better after I left chuze but seems like that was a mistake its always so super crowded also im working out its 11 pm I still have an hour then this worker chick starts grabbing the stuff im using as im working out and starts putting away everything and gives me a dirty look I told her im still using those and just scoffs at me she seriously needs an attitude adjustment. She was the skinny black chick with the long blonde dreads BTW yall need to have a talk with her fr fr. Bathrooms reek smell like a portopotty, the equipment is always breaking.

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★ 1

We went in to start a membership but unfortunately they wouldn't let us check out the gym without supervision so we had to wait a while for someone to show us around. Once the guy started talking about the memberships it was game over. Thr people who start your membership sound just like a sales people. The gym has a 3 star rating and tries to nickel and dime you. Basic membership doesn't let you into the pool lol. You have to upgrade to the more expensive membership for pool access. Multiple different membership levels makes it super confusing and scammy. They charge you a membership fee of 60 dollars a year even tho they don't lock you into a contract. The gym is basically a scam and not to mention the horror stories on all these most recent reviews. Literally almost every review is a bad review and it's the same careless response that sounds like an automatic AI response. Don't be stupid and take your money elsewhere.

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★ 1

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★ 1

Update: 9/22/25: fool me once, shame on you. Fool me twice, shame on me. Thought maybe my review changed something and still seeking tanning. Please see images. Note you can’t see the hair and toe nails until the fluorescent bulbs are turned on. Come on vasa.

Original: I don’t do reviews often so when I do, it’s for a reason. I am a studio member if Vasa with my home gym being the Smoky Hill location - just a few miles up the road. I went to the Quincy location because I wanted to tan and Smoky Hill only has red light therapy. I decided I would go do my normal workout and then tan.

When you first walk in, it looks fine. It’s when you look closer and start using - or trying to use - the equipment. There is more broken equipment than usable. the cables have probably never been maintained severely impacting the weight. Everything has a solid layer of grime on it like it’s never been cleaned.

The tanning bed has visible dirt, sweat and grime. I wouldn’t go in there with the toe nails and dust hanging out on the floor.

As someone who used to manage a gym, I understand that equipment may be a corporate issue but management needs to do better about controlling the things they can. And take a little pride in your workplace… a little cleaning could go a long way. Also a smile or good morning from the front desk instead of walking in to them on their phone.

Highly advise everyone to go to smoky hill instead of this location.

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★ 4

Really happy I chose them.

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★ 1

Studio lift class is so small. Someone is going to get hurt in there. Equipment on main floor is broken. Gym has a foul smell. So much more to write but see it for yourself.

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★ 4

Nice gym but they play Drake all the time.

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★ 1

Persistent problems at the Quincy VASA. Massage chairs down for weeks, bathrooms and spa areas dirty, soap dispensers empty, pool often closed.

Some staff are professional, but others laugh off concerns or act dismissive — which makes members feel ignored.

Other Google reviews show the same issues:

-- Jessica (3 wks ago): “Went to tan… rooms were dirty, no towels, no one at the desk.”

-- Bricen (1 mo ago): “Dirty gym… no soap in dispensers. Staff response was, ‘oops,’ then sat back down.”

-- Joseph (1 yr ago): “Bathrooms trashed, showers broken, staff rude.”

This goes beyond local management. Corporate needs to step in with accountability, repairs, and better oversight.

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★ 4

Great gym at that price. Most of staff friendly and helpful. Some of the machines need repair but most are great. Lots of nice people work out there and we have made some friends that we talk to outside the gym as well.

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★ 2

Everyone is nice and respectful but the gym is so dirty. I hate that it’s the closest one.

Biggest complaint though - they never have clamps!!!!!! It’s like they refuse to get some and this could be dangerous. Half of the benches and squats racks will NOT have clamps so lifting heavy gets harder. If you deadlift you’ll just have to fix the weights after each set

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★ 1

So today I just paid almost $200 for one month used to use the treadmill. This has to be one of the worst mistakes in my life. And then I walk in there today and the alarm goes off once again saying I owe $25 more than the almost $200 I had to pay today. This has to be the most expensive gym in all of the United States to be the most dirtiest. Ps and after I paid that they say it own 20 more that’s almost 200 dollars do not come here it’s a scam and they will drain your bank accounts and now it’s 80 a month for a dirty gym and good luck finding somebody at the desk if you don’t have to stand there for five minutes and do they even have anybody to clean this place because I see the same dirty bands in the same shower every day the management here should be ashamed and they should be investigated if you join this particular gym, you were regretted your bank account will regret it with the surprise, billing and surprise fees and surprise late fees they will clear your account out and if you do choose this gym, I would advise you to use a prepaid card do not give them access to your accountThis building, especially should be condemned. They do not take care of it and they do not take care of their customers please take my advice before joining this gym especially this one.

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★ 5

I love the culture of this gym. Diversity and inclusion give this location its flair. Shout out to Tony for trying so hard to make everyone feel included . I love taking classes w Tamieka , Deanna and Coach Ray.

I do wish some of the treadmills were better but it's not end of world

Source: Google

★ 1

$1500 COLLECTION ON MY CREDIT REPORT. They make it hard to cancel, yet I still followed the rules. Could not get ANY email response confirming my cancellation request. Now I have to fight this collection.

STAY AWAY FROM THIS GYM

Update: settled for $500 through the Better Business Bureau. And now VASA says MY CONTRACT STILL ISNT CANCELLED. UNBELIEVABLE.

Source: Google

★ 1

Constant equipment issues. I’ve been emailing Brooke and McKenna since January about the broken stair-masters. On average less than half work at any given time so you have to basically wait by the machine to work in. All this location cares about is signing you up for one of their studios.

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★ 5

Love this location! (Admittedly, I’ve not been to others.) The people are great, they take care of the equipment, every staff member I’ve met has been super friendly… I really have nothing negative to say. I assume all locations have the same amenities, but I can say that this one has allll kinds of weight machines and free weights, rowing machines, ellipticals, treadmills, stair climbing machines, recumbent bikes, stationary bikes, and several things I’m not sure what they are. There is a basketball court, a hot tub, a pool, battle ropes, weighted balls of different sizes, kettlebells, balance balls, massage chairs, tanning beds, childcare, and protein drinks! And classes - they have tons of classes - some available for everyone, some for studio members, and they have private coaching available as well. I’m absolutely certain there are things I don’t know about yet, but those are the things I DO know! If you’re looking for a place to exercise, I say VASA is the place to go. They have everything!

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★ 1

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★ 1

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★ 5

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★ 5

Madison Moosman was the absolute best !!! Thank you for getting me my first month free after I saw the promotion, after I signed up two days ago and wasn’t told of the promotion ( or I didn’t pay attention) !!! You are absolutely amazing!!!! Keep that energy and thank you for helping me get motivated!!! Give her a raise!!

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★ 1

Men’s restroom is disgusting

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★ 5

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★ 5

Tony Tyger and Ethan are my go to staff members! Ethan is always welcoming and Tony is so energetic and any day I dont see him it doesnt feel like Vasa! Ethan is always friendly and easily forthcoming when questions are asked or assistance is needed!

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★ 3

Would be nice if there was Kleenex or some sort to be able to use when bathrooms are occupied. Limited bathrooms so makes it hard if needing a Kleenex.

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★ 1

JUST DONT SIGN UP.
started aug 2024 and put plan on pause as i got my health on track to come back and be charged for the months on pause. ( why pause if i still have to pay but can’t go in facility while paused- sus #1) I go to cancel they required I paid my full amount due from the pause( ridiculous since it was paused but still did it) then they charge me a 25 cancellation fee. It’s not even worth it… the gyms are over packed and the times I went I rarely saw employees cleaning machines. Sooo now I’m almost $200 in the hole for something I never benefited from. AGAIN DONT SIGN UP GO SOMEWHERE ELSE… YOUR BEDROOM WIULD BE BETTER THAN HERE.

Source: Google

★ 3

Today was my first workout at this gym. It was 80 degrees inside on one thermostat and 76 on another. I asked someone at the desk and he said the AC just can't keep up and its just the heat beatingon the roof. It was 86 outside when I had left, maybe up to 92 earlier in the day. Lot's of big places do better keeping it cooler. I was excited to join, I mostly joined for hot summer months when outside exercise isn't possible. It is hard to push myself in that temperature. Looking through reviews I see the same feedback from a year ago, and it hasn't been fixed. Otherwise the gym has what i am looking for. Unfortunately my membership may be short lived.

Source: Google

★ 1

I have to decided to switch to a different gym after coming here for multiple years. Vasa does not care about the privacy of their patrons, I have mentioned that people are taking photos in the locker room which is an expected place of privacy, so essentially the people taking photos in the locker room could be charged with criminal invasion of privacy which is a class 2 misdemeanor if another person who does not give consent is in the photograph, but the management team does not seem to care. I have offered to manage their location several times, but they keep hiring these General managers who have no clue on how to operate a gym. I hope the District manager views this an contacts me, so we can discuss improvement methods and ways to avoid legal issues.

Source: Google

★ 1

Vasa does a great job hiding fees in the small print of their agreement. I just spent about 6 weeks in Aurora so I figured $15/month at Vasa was reasonable. Turns out when I go to cancel that they have a “30 day notice policy” to cancel, so I owe the next months membership fee ($17, fair enough), a cancellation fee ($25, starting to get a little pissed) and a $50 rate guarantee fee to lock in my rate for the next 6 months at a gym I’m NEVER GOING BACK TO. Basically it cost me $92 to cancel a $15/month membership. Also the gym kinda sucks, most of the equipment is old or broken.

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★ 5

Ethan, the General Manager of this location, has phenomenal customer skills. He was thorough, yet succinct and caused me for feel comfortable, welcomed and accepted. I’m happy to be starting my fitness journey at Vasa Fitness.

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★ 1

Dirty gym. This place has gone really down his last few months. Some, not all of the employees don’t care either. Said something about the trash and no soap in the dispensers and her response was, “oops” and proceeded to just sit in the break room not doing anything. Water filters have been red for over 3 months now as well as the sauna door being broken. Sad because it used to be a great gym now it’s awful and gross

Source: Google

★ 1

Vasa is one of the worse run gym out there music play at a level where you can’t hear your own ear pod music, well at least half machines aren’t broken for more than 2 months , they don’t care about there regulars , their only concern is maken their monthly sign up level , management is in place to pass the hot potato, don’t waste your time

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★ 1

The fees are outrageous!! Those of you who are paying these crazy fees in this economy gotta be rich. I gotta take my son's basketball team somewhere else

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★ 3

Been coming to this gym since 2017. At the time the gym and the gym equipment was well maintained. Now they barely fix their equipment. A incline bench has been broken for 4 months, maybe longer. Sure the place looks great but what’s the point when the equipment isn’t up to par.

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★ 5

Cris at the front desk she was amazing gave me the help I needed and fixed my problem thanks cris

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★ 5

Susie is an exceptional yoga instructor! I want to take all of her classes every time they are offered.

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★ 5

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★ 5

Changing review another time… staff has gotten much better for most part. Been going to this gym for almost 6 years. I do like the people that workout here. Love the morning crew at the gym.

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★ 2

I have a hard time staying committed to going and working out with vasa lot of machines always down is not very clean it’s SUPER HOTin there your just getting started working out and already feel tired and over heated it’s so hot The one on colfax is not this HOT. I honestly wish I wld of remembered my member ship was renewing a few days ago I would of canceled Sucks there taking out the theatre as well at vasa

Source: Google

★ 5

Love Madelynn classes I would like a Thursday 830 am and a Sunday restore night class

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★ 1

Absolutely terrible gym etiquette at this location. Almost nobody re-racks their weights. Barbells and dumbbells are left all over the floor, machines are constantly loaded up and abandoned. It’s dangerous, lazy, and completely disrespectful to others trying to work out. If you care about a clean, safe, and disciplined gym environment—go elsewhere.

Source: Google

★ 1

Extremely disappointed with VASA Fitness corporate and its decision makers.

While I love my local gym and the community it fosters, corporate management is completely out of touch with its members. The decision to remove all cycle classes is not only baffling, it’s disrespectful to loyal members who rely on low-impact cardio options for sustainable fitness.

Instead of listening to longtime members or evaluating consistent attendance data, they seem more focused on chasing fleeting trends. Schedule changes are constant and poorly communicated, if at all. There’s no transparency, no accountability, and worst of all — no regard for the diverse fitness needs of their actual users.

VASA corporate clearly doesn’t value member feedback, longevity, or a balanced approach to wellness. If they continue down this path, they'll alienate the very people who helped build their success in the first place.

Do better. Listen to your core members. Fitness isn’t one-size-fits-all.

Source: Google

★ 5

Just want to give a hands up to Tony who operates as the MOD nearly every morning. The morning crew who comes early in the morning loves Tony, because since he has been in place, the gym has been opened on time. Tony presence as MOD gives support to the front desk staff. Tony is respected and he cares about everyone’s experience here at the VASA Quincy location. Tony is vibrant and energetic every morning which is nice. You don’t always get a pleasant greeting from staff so it’s definitely upbeat when Tony speaks, saying hello and wishing you a good workout. Another good fact about having Tony on board is that he handles all matters and issues brought to him in an expeditious manner. Tony knows operations and has the skills & knowledge and is equipped to be in a leadership role. VASA NEEDS MORE PEOPLE LIKE HIM IN PLACE. Tony is one of the reasons why I haven’t ended my membership at VASA. Also, I’ve shared this positive feedback with both Chelsea & Jordan. I hope they and others recognize the outstanding job & work Tony has done and continues to do at VASA Quincy gym. Thank you, Tony, for all that you do! Keep up the great work!! - Kayla

Source: Google

★ 5

My favorite place in the world. The staff are beyond amazing especially the GM❤️ facilities are cleaned and well maintained. Great atmosphere and an amazing gym

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★ 5

Tony is the reason I keep coming back to VASA Fitness at Quincy and Buckley.

He shows true leadership and manager-level skills every single day. One time, I had an emergency situation, and Tony handled it quickly and calmly. He triaged what was happening, offered clear next steps, and made sure I felt supported throughout. His ability to lead under pressure is something I won’t forget.

Tony is also incredibly versatile—he can fill in for any class with confidence, and he always brings great energy. On top of that, he consistently keeps everyone informed about current promotions and highlights the positive things happening in the company. You can tell he really believes in what VASA stands for, and that energy is contagious.

For me, Tony is VASA. He’s the reason the gym feels like a place I want to be. VASA Fitness would be smart to recognize what they have in him—Tony deserves to be in a leadership position where he can keep shaping the experience for members like me.

Source: Google

★ 1

I signed up for the fitness plan to use the pool and canceled a few days later, wasting $50 because they won’t refund me. What they don’t tell you when you sign up is you only get 3 free classes with this plan and you have to upgrade to get more. There is also a $25 cancellation fee if you cancel within the first 6 months. A lot of their equipment is broken, including the pool which I only got to use once because every time I showed up it was closed. When I asked why they said it was because their pool maintenance people didn’t show up when they were supposed to, so it seems like they are not very organized. It is also way overcrowded any time of day. I would save your money and go elsewhere because this was a terrible experience.

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★ 5

Coach Alex was great!

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★ 2

BREAKING NEWS: THIS JUST IN...

Latest study says 99.9% of folks would LOVE for the meathead/punks to step back from the dumbell rack while working out. It's not hard I promise. There are other people in the gym besides you. Maybe some signs taped to the mirrors that reads " DONT WORKOUT/STAND IN FRONT OF THE RACKS".. or have staff members enforce this. For the love of God have some respect for others..

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★ 5

Awesome classes. I have been attending Deep Stretch and Flow. Thank you Madelyn, Susie and Sarah, you are all amazing 🤩 Haven’t used too much of the rest of the gym but definitely lots to use.

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★ 5

I have been to many gyms in my life and have to say VASA is my favorite. Not only do they have tons of equipment but they’re well maintained. In addition if you get the premium membership for $44 p/month you get to choose between unlimited HIIT (High Intensity Training) Lift and Deep Stretch classes. Such a fantastic value! All the coaches and instructors are great and people are friendly and encouraging.

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★ 1

I cancelled my membership today after being with VASA Fitness since November 2017. While I stayed for years hoping for improvement, the experience has been consistently disappointing.
One of the biggest issues has been cleanliness. I’ve asked multiple times for the gym to be better maintained, but the floors, locker rooms, and equipment are often dirty. Many machines are frequently broken or out of service, sometimes for weeks, and when they do work,
After so many years, I finally decided it was time to move on. I hope VASA improves in the future, but I can’t justify continuing my membership under these conditions.

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★ 5

I love this gym. The red studio classes are challenging and the regular classes are good too. Lots to do here. Clean gym but very busy which is fine. Weekend evenings is a good time to go...less people.

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★ 5

Dee is most excellent with her classes, I am totally here when she has them. Thanks to her and vasa for having her.🤩

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★ 4

I love the variety of classes and amenities offered here. The instructors and staff are friendly and very helpful if any exercises require modifications.

I do wish they would return to showing MyZone belt information on the floor and not just inside classes. Now a lot of the TVs just show ads, which are distracting during workouts. I'm guessing corporate really wants to push their products, but their are so many ads around the gym and on the app that I actually want to avoid buying the products.

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★ 5

Landyn is fantastic, patient and knowledgeable. I like the way is encouraging while you are doing the exercise.
Way to go! I will recommend him 100%. Thank you.

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★ 1

This place has numerous car break ins and a vast majority of people having their car key fobs copied. If you want to be followed and have your house burglarized this is the place for you. Arapahoe county police should investigate this location because the sophisticated burglars plaguing the state with their technology come from this gym. #crimestoppers

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★ 1

The membership is so confusing. It sounded like it's a month to month for $14.99 but then on the 3rd month they charged me $68.49, I called to cancel but was told if I cancel prior to 6 month there's $25cancellation fee. I need to make sure to cancel 30days prior tho., but reading other reviews even when you cancel they will continue to charge, what kinda scam is this. Also, most of equipments are dirty, have to wait for peeps who take forever using the machine, overly crowded, just not worth the money and time. TOTALLY REGRETTING FALLING FOR THEIR PROMOTION DEAL, IT WAS A SCAM!!

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★ 5

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★ 3

Went in for my free trial. Was not greeted by anybody and there was no "tour" to be had. Gym seems okay. Went there once and already ran into broken equipment though. The reviews about the pool have been so terrible I'm nervous to even go in there.

Edit: Pool wasn't half bad. I did see a single dead bug but like, it's a pool guys. Bugs die in there.
Mimi was very helpful and friendly, definitely a great staff member! I look forward to seeing her again as she was great to chat with!

Overall, not a bad gym. Staff was much friendlier the second time I was in, and the studio flow instructor Madilyn was a whole vibe :)

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★ 1

I said I didn't want my photo taken, and the male employee takes a photo anyway as I'm walking by. Absolutely insensitive. You can check us in via phone number and name. That was absolutely uncalled for. You don't even have to have your photo taken at the airport and this gym wants to pretend it's mandatory. When he said they "would like" a photo to save time on checking people in- it was very clear it was not actually required. RUDE RUDE RUDE. Risking a monthly membership for less than $.10 service time to check a client in. Outrageous

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★ 5

Love this place! The coaches in studio red are the bet

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★ 1

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★ 5

Ace is the beat coach in Studio red! He makes the workouts amazing!!

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★ 1

Parking is a mess, inefficient use of space, equipment is old, weights not re-racked, didn't see vary basic items like medicine balls, one section of free weights is grossly inadequate.

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★ 5

Personal training is top notch with Art! Lincoln, Ne. Music is on point! Clean and roomy! Staff are professional and knowledgeable!

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★ 5

Susie is absolutely one of the best yoga Instructors I have ever met. I have done flow restore and deep stretch with her and on every setting she is knowledgeable, attentive and makes effective routines. I have found myself coming to the gym more and rounding out my work outs with lifting and cardio because I look forward to yoga. And if I am there I might as well hit it all. I have gone from not going for months and having anxiety about going to going 5 to 6 times a week. And upgrading my membership so I can enjoy unlimited classes. The restore classes in particular make a huge difference for me. Because I don't think health is only physical. So to have a space to take care of my mental health through meditation and restorative yoga every week is really a huge deal to me. All the instructors Sara Cathy Seana Abigail Madelyn have all been wonderful. I have yet to have a negative class experience and it's honestly what is keeping me going.

Source: Google

★ 5

Love Susie so much, all her yoga classes are fantastic!

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★ 1

Gym is very overcrowded most of the time. The worst part is trying to cancel a subscription. I originally froze my account but it unfreezes after a couple of months and will automatically start billing you again. I had a negative balance of $50 and they do not allow cancellation of the membership until the balance is paid. I paid the balance I owed to cancel, and they charged me an additional $12.50 to cancel my membership after I paid my debts. They state they will charge a cancellation fee for memberships under 6 months but I was a member for 2 years. Cancelling the membership took longer than it should have. Most companies make it really easy to cancel your membership but VASA Fitness makes it annoying on purpose to hopefully encourage you not to cancel. It's the most predatory membership I've ever signed up for.

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★ 1

TERRIBLE GYM and CLASSES. Don't pay for this place - it's not worth it. They will nickel and dime you, the app doesn't work, their classes are so hard to get a spot in and you have to wait for availability, then they charge you MORE than your membership to cancel. STAY AWAY!!!

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★ 5

Absolutely love VASA. They have equipment for every body part. The gym is always clean and the staff are amazing. I take multiple classes and the instructors are awesome. I train with a personal trainer, who is fantastic. Brandon makes the workouts challenging yet fun.

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★ 5

The kid care here is just phenomenal! They go out of their way to make kids feel comfortable and safe. Very friendly and welcoming. Thanks staff!

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★ 5

Susie's flow class is amazing! Challenging while relaxing.

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★ 2

Yo for the love of God please get new stair steppers!! They’ve been out of commission and visibly falling apart for MONTHS! Honestly unacceptable with how many machines and equipment are broken falling apart and dirty and how many people come here and pay memberships!

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★ 1

Left 24 hour fitness for this gym.
For those wondering, no need to do so.
It’s pretty much the same with better lighting.
Machines are always down - will cancel in the next few months.

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★ 4

PT, light workouts, my pace 💪🏿

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★ 5

It would be great to have more mirrors I. Studio red. Its hard to self check your form

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★ 1

The lack of equipment maintence is insane. Only 1 of the 7 stairmasters has been fully safe and functional for the past 3 months. One of the other 6 broken ones has a stair that's been cracked and feels like it's about to cave in. I've complained about it multiple times due to it being extremely unstable and unsafe and they don't even put an out of order sign on it. I've been anxiously anticipating the day it cracks, someone's foot goes through it, they get an ankle/knee injury, and here comes a lawsuit. I keep being told they're waiting for parts, but this gym doesn't need new parts it needs new equipment altogether. I've bonded more in the past two months with fellow gym goers over the equipment negligence than I have in any gym over anything else in my entire life.

To put it into perspective, the staff has run out of "out of order" maintence signs to put on equipment and have had to resort to printing out a piece of paper thay says out of order. That's how much of their equipment is down. All of the cardio equipment creaks, squeaks, cracks, scrapes, clunks, and does pretty much everything aside from work properly. The sauna and/or pool is closed or down for maintence on and off consistently. The cable equipment catches, scrapes, doesn't run smoothly and is extremely worn.

Despite all of this, the staff has always been friendly, communicative, and helpful. I was only going to this gym because it's close to my house, but after months of having to wait to use equipment for it to end up still being broken, I'm probably going to go to a slightly farther one up the street that has updated equipment. Every other Vasa I've been to in Colorado has had updated and well maintained equipment.

I understand the staff is not to blame for the outdated and broken equipment. They just work there. Everyone has jobs to pay their bills. But corporate must really not like this location or something because the funding is clearly lacking. But don't take my word for it, look at the multiple other recent bad reviews going over the exact issues I've expressed above. You'd think they'd take action on something like this.

At the end of the day, people go to the gym to better themselves, regardless of the reason or method. The gym is supposed to be a clean, safe, functioning environment.

The people of Aurora deserve better.

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★ 5

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★ 4

love, love, love this gym but WHY are the stairmasters ALWAYS all broken? They’ll fix them and then a week later we are down to 2-3. I never get to use that equipment when I come to this location due to the line of people always waiting.

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★ 5

I love Vasa so much! Especially Vanessa's zumba classes on Mondays and Saturdays. She is AMAZING! It's seriously like going to workout with a popstar. The most fun I could ever imagine while working out! I've been going to her zumba class at Vasa since 2018!

Source: Google

★ 1

The equipment at this gym needs to be replaced before a member gets injured. Every single time I visit this gym, at least half if not all of the 8 stairmasters are broken. Not only do they not function, the steps also often have holes in them or are so weak, they need to be replaced.

90% of the other machines desperately need maintenance or some kind of WD40. They squeak and still like they are also about to break. All of the equipment is wildly outdated.

I’m not sure what kind of standards gyms need to follow, but I doubt this place would pass a safety inspection.

And for a gym that makes millions a year, this is completely unacceptable.

Don’t get me started on the bathrooms… every location I’ve visited in Denver is disgusting. They do not maintain them at all. Trash all over the floor, flooding, moldy showers, moldy curtains. The spa/hot tub smells like feet… not chlorine.

The only positive thing about this gym is the staff. The people that work here are very kind and knowledgeable. I think the management of these gyms is the issue here.

Source: Google

★ 2

7-8 stair climbers and ONLY 3 work 👀

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★ 1

Worst experience I have had with a gym. You cant cancel a training contract in person (but you can start one there), or in the app. Only with their support email. I emailed to cancel on Dec 5, no response. Then 5 times more over the next month - no response. And they keep charging my account (I got the merchant blocked). But they keep running up the balance! They are probably going to report it to collections. In the meantime, they give me a hard time every time I enter the gym due to the negative balance. So I started telling them the issue is that their billing team is awful. This hurt employees feelings apparently, and now I am banned from the gym. Just wild. How about acknowledging and fixing my situation?

Don't trust these guys.

**In response to the below reply**: I have followed the cancellation process precisely and have not been told otherwise. Once you are beyond the first 6 months (which I have been for a while) it goes month to month. Once month to month, 30 days notice via email is required. I satisfied this on Dec 5 (and then many times since then). We are in Feb, and VASA keeps running up charges. it is messed up that cancellation is limited to email and the team doesn't seem to check it at all; and VASA is content to keep running up charges despite numerous complaints. If this is left unresolved I will be submitting a BBB and FTC complaint.

Source: Google

★ 5

I come in 7days a week. When I see Tony Tyger Delk one of the personal trainers, Studio Red coachs, and he also teaches a zumba class. My day instantly becomes better. TONY WE LOVE YOU

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★ 1

Hot tub, steam room are consistently filthy or out of service. I used to pay the fitness membership bt it's not worth the extra $15 a month. Shower area and men's locker room needs more cleaning. Ive been there before closing and when it opens and seen the same trash

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★ 2

Although some people mess up the equipment, the gym just says forget fixing it indefinitely which I find weird but you still want our monthly fees

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★ 5

The best place

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★ 1

Filthy filthy deplorable. Pool deck at both Aurora, CO locations are disgustingly filthy. Gym culture is for adolescents. Staff is out of sight. No gym etiquettes practiced, free weights never in order.

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★ 5

Super clean and never too busy.

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★ 5

Awesome place

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★ 2

The water pressure is super low for the water fountains. There are so many machines out of order and the majority of them and their peripherals have seen too much use- should be replaced. That basketball court feels cramped! Decent gym, but for a VASA, I've seen better.

Source: Google

★ 5

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★ 5

They have great kid care! Very clean & safe. My little one was nervous to go at first but they do all they can to make him comfortable which usually entails them holding him the whole time but they stay positive and hold my little nugget for an hour while I workout.

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★ 2

The members at this gym are a different vibe. As a gay woman I felt very comfortable as people would not stop staring, giving looks. Not a comfortable gym for everyone. Lap pool was sorta clean, really needs to be drained more.

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★ 5

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★ 5

Friendly workers, lots of variety in equipment, and kidcare staff are great with all ages of kids and special needs

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★ 5

Love the kid care overall, daughter loves to play with other kids and the woman are very friendly

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★ 5

Great Quality Gym overall, definitely would recommend giving this club a try.

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★ 5

This gym is great! They have made great improvements. Friendly staff, great equipments. Highly recommend!

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★ 5

Such a great place to workout! The staff is amazing and friendly. Walking in being greeted by your first name the equipment is always in working condition. My favorite Vasa in the Denver metro area!

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★ 5

The staff, the coaches are friendly and motivating. My personal trainer, Olivia, is super nice and supports me with my fitness goals 100%. The coaches that teach Studio Red, Body Pump and Deep Stretch are all amazing and they keep making me come back to my happy place.

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★ 5

Love it here! Been coming
For years Very friendly and helpful staff

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★ 5

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★ 5

Best of the best!

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★ 5

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★ 1

Gym always has something broken. Sauna, tanning beds, hot tub, equipment.

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★ 5

Yoga with Cathy was fantastic!!

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★ 5

I love this place it always motivate me to workout more.
Great people, friendly team and great service.

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★ 5

Tony is awesome. He is one of their best coaches

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★ 1

You need to read the contract 5 times, make sure they will not trick you.
Around 5 years ago, used to be clean. Now it's too crowded.

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★ 3

Awesome gym with good equipment and machines. Only downside is the bathrooms are usually disgusting

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★ 5

Great staff, amenities, and lots of classes and training opportunities. A great value for the money.

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★ 5

Great friendly staff. Great gym to be apart of.

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★ 1

UPDATE: Even the so called 'owner' responses to posted reviews are questionable and likely not from a live person. DO NOT SIGN UP WITH THIS GYM!
If I could give VASA 0 stars I would have, as I have never dealt with a more unethical business. I have been a member for 3 years and haven't used their services for over 2 of those years. When I called to cancel my membership, they informed me that I would need to pay a one month notice fee, as well as $50 in 'bank fees' from 2022 that I was never notified of. The requirement of a one month notice to cancel and associated fee was not mentioned when I signed up and when I asked about cancellation fees, i was told there wouldn't be any fee as long as i kept the membership for at least 6 months. Now, 3 years later, they are requiring me to pay a fee to cancel. DO NOT TRUST THIS GYM TO BE TRANSPARENT OR FORTHCOMING ABOUT HOW YOUR MEMBERSHIP WORKS! They are after every penny they can get and are willing to nickle and dime you to get it!

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★ 1

I want to love this gym so bad, but it’s so disgustingly dirty that I can’t. Based on how dirty the equipment and floor is, I’ve never even used the bathrooms here.

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★ 1

BAD. There is always rude and aggresive Staff there and for the past few times i went there did not have a good experience matter a fact it was closer to HORRIBLE. Did not feel that anyone at the front desk was helpful nor friendly and it just SUCKS. Not to mention the equipment is all screwy and when one thing did not work some weirdo came up to me aggressively and essentially challenged me. Would not recommend to my worse enemy.

Source: Google

★ 5

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★ 3

I love this gym and would love to rate it 5 stars but it’s far from cleanly. I have tried a couple locations and I think it’s just every location. I have never seen an employee clean a single piece of equipment. None of the guest wipe or re-rack the equipment. It’s pretty frustrating that it’s not enforced more thoroughly here. Overall it’s big and has lots of equipment and it’s affordable.

Source: Google

★ 5

I love this gym. I’ve been coming here for three years now . They have great staff, very friendly !!! great trainers , variety of machines, variety of classes. You can attend different hours. It’s pretty clean for such a huge gym. They just renovated. They change the carpets. They put some new machines on and it’s really affordable, even if you buy the whole membership, even personal trainers are affordable and there are different ones with different backgrounds and knowledge so it’s really nice. It’s my favorite gem so far. .

Source: Google

★ 3

The gym’s nice—good equipment and all—but the people are a different story. Nobody wipes stuff down, puts weights back, and some even set up tripods on the floor. Typical gyms that cares more about getting people in to make sales than quality

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★ 4

We go to the gym regularly and find that Vasa has much to offer. Whether it's weights, pool, massage chairs, or classes we have found it a decent place to workout. Unfortunately, there are long-term issues that don't an to be a priority including cold showers in the women's locker room, debris in the pool, many broken cardio machines, and a priority on "branding" rather than customer service.

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★ 1

Totally misrepresented themselves and their contract. They tell you one thing but turns out it’s entirely different. This is not month to month, and very dishonest business practice.

Update: After waiting a week, the gym has made no attempt to reach out to me, despite their response to this review saying otherwise. Take this into consideration before signing any contracts with this establishment!! They do not follow through with what they say and misrepresent their terms!!

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★ 5

I been this gym almost over two years when I moved from California San Diego and I really like it the people working there so friendly and so clean and nice gym keep it up like that please I really like it and much appreciate 🙏💪

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★ 5

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★ 5

Welcoming and wonderful staff, friendly and really know how to treat their customers.

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★ 5

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★ 5

Beautiful facility with a great selection of equipment. I never had to wait for a machine which made my workouts go a lot faster!

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★ 5

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★ 5

Love the pool, staff. PLEASE put a clock in the pool are. I swim my time not number of laps. Help me reach my goals!!!!

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★ 2

Disappointing Experience at Vasa Fitness

I joined Vasa Fitness at 16921 E Quincy Ave, Aurora, CO more than 2 years ago, and my experience has been quite disappointing.
The restroom has a persistent bad smell, the locker and shower areas remain in dire need of attention. The showers are semi-broken. Additionally, I've noticed hair branches left in the showers, which is both unappealing and unhygienic.
Overall, I cannot recommend Vasa Fitness due to these ongoing cleanliness and maintenance issues, if hygiene and functional facilities are important to you

Source: Google

★ 2

The gym is a nice facility, however as we pay our monthly dues, We should see some clean locker rooms and bathroom area. The floors are un cleanly wet, and lockers are left dirty and it seems as the staff forgets or just doesn’t care about the area. There should be a schedule as to cleaning the hot tub, seeing brown foam floating on the water doesn’t make me want to jump in after a hard workout. If it’s not the person who uses and cleans the massage chairs, they probably don’t get clean.
This isn’t a diss to the gym, this is a long time club member who is fed up with the lack of attention and care for the equipment and amenities that we all use. If the employees took the job, they should do the job for us the paying customers. Not just people sitting at the desk leaning over on their phones.

Source: Google

★ 1

6 out of 7 stair machines broken last time I came in.

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★ 1

really bad place

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★ 1

Be wary of this locations mold development within their fire barrier! Absolutely disgusting right above where people workout. Mold growth on the ceiling in a gym is a health hazard.

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★ 1

I have canceled my membership 3 times and they still charge every month. My online portal shows me as delinquent, and they withdraw money every month. They make it hard to cancel the subscription. I have not been there for 3 years, and I am still paying even when I have told them I was canceling my membership. And I had to fight a collection on my credit. I do not have money issues, They have failed to cancel my subscription. This company is not honest, and they have a horrible business model. When I was attending their gyms, everything was great. But I have no idea why they keep charging me. They charge $20 a month plus $49 every 3 months. Now imagine paying this for years, and you have told them to stop. This is my last try, I made sure I have proof I canceled my account!

Source: Google

★ 1

Water fountain always broken , dirty or dispensing hot water

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★ 1

District staff now has the front lying to clients, telling them app use is mandatory. I have verified with member services that this is not true. Yet another thing to add to the issues here.

I am here at 5:20 am today, informed the front staff that the men's bathroom looked like 5 year Oolds had a pissing war last week and the staff said "oh yeah people were in it this morning" dude do you think I was born yesterday? This place is nasty, and they don't care.

Edit: While you can see the response, "company here, you know we are on it and super sorry! for sure!!!" Here in this second picture, you can see its lip service. 5:26 AM Piss every here and 3 pieces of gum in the urinal! Vasa, I dont think your cleaning crew got the memo!?

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★ 1

Over time watched the number of working stairclimbers go from 7 down to 1.

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★ 2

Workers are quite rude. Passive aggressive and standoff ish. People there seemed annoyed at you if u take more than 2 minutes on a machine. Not clean bathrooms seemed like they never worked. Good starting gym but don’t stay there for long.

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★ 2

Under construction and when wifi is down. They make you sign a piece a paper with first and last name along with contact information for every person who comes in to see. The sign in sheets aren left to view of every member coming and going and includes construction workers. Might be why I have so many spam contacts lately...🤔 No confidentiality.

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★ 1

Was charged double two months in a row. I have kids and need every penny.

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★ 4

Good casual place to work out no matter your age 💪

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★ 3

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★ 5

Great location and greats staff. Ali is always welcoming and extremely helpful and kind.

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★ 5

A while ago I accidentally cancelled my account when trying to cancel my guess pass. I resigned up, and have been having account problems for a month where it says the account isn't active. I have been to literally 4 different Vasa's in Denver and nobody has been able to help me. They just refer me to some help line. Until I spoke with Michael at the front desk at THIS location. He was very helpful and literally fixed the problem in a couple minutes. I'll definitely be coming back

Source: Google

★ 3

I have been a regular at this VASA location for the past six months, and overall, it has been a positive experience, contrary to some of the more negative reviews. The most common complaint I've encountered is about the cleanliness of the locker rooms, and unfortunately, I have to agree with this. As of my last visit, the men's locker room could definitely use some attention in terms of sanitation.

That said, I personally don’t use the locker room often since I prefer to go in, work out, and leave. I always keep my backpack or gym bag with me during my workout because I’ve heard about belongings being stolen. If you plan to use the lockers, I highly recommend bringing a combo or padlock for added security, or simply keep your items with you to avoid any issues.

Beyond that, this gym has a lot to offer. It’s spacious and well-equipped with a wide variety of exercise machines. The staff has been friendly and helpful in my experience, and the membership fee is reasonable, especially compared to other gyms that are smaller and offer fewer amenities.

The gym recently underwent renovations, which temporarily impacted the experience—certain areas were closed off, making the space feel crowded. However, now that the renovation is complete, things have returned to normal, and I haven’t encountered any issues finding equipment or space to exercise.

As with any gym, the crowd level can vary depending on the time and day you visit. It can get a bit crowded during peak hours, making it harder to find available machines, but in general, it's manageable.

All in all, I would recommend this gym to anyone looking for a solid, local option with plenty to offer at a reasonable price—just be mindful of the locker rooms.

Source: Google

★ 3

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★ 2

Nice space buuuuut many broken machines!!! 👇🏻7, but only 3 working!!

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★ 2

Hate to give it two stars because employers are very nice but maintenance on locker room, floors and shower are dirty they don't keep up with it, now pool has been close for more than two weeks and hot tub water always cold and now, it is close. they take to long to fix things, I have back problems , pool is on place I can exercise hope they get to it fast.

Source: Google

★ 2

This place is gross. The floors in the women’s locker room are black. The machines are never cleaned. Multiple people have commented this so they obviously don’t do anything to resolve the situation. You get what you get here.

Source: Google

★ 1

Worst place ever do not go here. They charged me 2 sign up fees that came to $100 then I canceled my membership in June paid the cancelation fee and now they're charging me a membership fee for July. They r scam artist. The gym is a joke the equipment is never available cuz teenagers sit on machines for hours just to take pictures of themselves for social media. The parking lot has no lighting so be careful if u go at night. Worst place ever save the $10 a month oh and the extra fees the add on and make excuses y they doubled charged. I talk to many people a day and they all say the same thing about this place nothing but problems at the gym and trying to cancel their membership as well.

Source: Google

★ 1

Canceled Membership. Staff do not follow the required dress code posted on their own website. When asking staff to ensure dresscode is followed, they become confrontational, saying there's nothing they can do. Even though it's for the safety and hygiene of their members. Disgusting standards and service.

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★ 3

Workout at Vasa on Quincy and Buckley.
Constantly out of dumbbells from 10s to 30s

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★ 1

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★ 2

The gym itself is alright, but the app never works. And they got rid of the cinema recently, which was the only area that wasn't always incredibly packed.

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★ 5

Cory Chen is an amazing personal trainer and has helped me a ton with my in body scan I would go as far as to say he’s the best personal trainer there

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★ 5

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★ 1

The facility is good. The Fitness Cinema would be amazing if they would actually be responsible enough to start the movies and keep it working. The Kid Care staff is great; my children love it here.

The rest of the staff is horrible. They ignore you, won't help fix any problems. They are absolutely incompetent (or act that way to ensure they have to do nothing - weaponized incompetence).

It's a mixed bag.

Edit:
They have removed the Fitness Cinema. I sent an email in hopes to have a dialogue with someone. I was given a Gmail account (not a Vasa account) email and the email was ignored. The only good thing about this gym is the kid care. I am not sure I can deal with how horrible the rest of the staff is (lack of accountability, lack of professionalism, lack of emotional maturity, etc) for the Kid Care area. I am currently in search of a new gym. Basic communication and professionalism go a long way in keeping clientele.

Source: Google

★ 3

Staff was very cordial the locker rooms need a little refurbishing other than that the place does what it's intended to do.

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★ 1

Yikes vasa fix the uphill cardio equipment

6 pieces of cardio equipment I personally tried to use today that didn't work :(.

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★ 1

Vasa’s mission statement and core values state “I will UPLIFT everyone with unity, passion, love integrity, fun and trust. I am a VASA Champion. Everyone has the right to look and feel healthy. VASA Fitness encourages everyone to find happiness through physical and emotional health by creating an accepting atmosphere without intimidation for all members.” That was not the experience my friends and I had tonight. I started coming here a couple years ago at the recommendation of a couple guys I know from the Aurora PD. They said it was a safe place to workout and the staff was friendly. Anyways, there was a staff member who recently started working there…not sure how to describe her, but was working this evening, black lady, kind of bigger, wore a cap…I was talking with some friends and I was on FaceTime with my gf when she came up and yelled at us we had to go. I looked at the clock on my phone let her know we had 8 minutes left. She started cursing and said she was going to call the cops on us. I said “for what? What law did I break?” Every time she walked by she was cursing under her breath and staring hard. I asked her to quit harassing us and she yelled “you better watch it, I’ll get your membership revoked!” I said for what? By this time it was 11:58 pm on my phone but she said the gym is closed and again said I have to go. I pay for a membership that says I can go to any vasa and the business hours are til 12am during the week. I work long hours and I have to go to the gym late, so I try to utilize every minute I get. I was very disappointed in the threats and intimidation tactics and honestly the overall lack of professionalism. She made us feel unwelcome and uncomfortable and everything she did went against VASA’s mission statement. Since she started working this location recently she is always yelling at people and being rude telling them they have to go early. I hope VASA in the future can employ and train staff to be more kind and respectful to their members. I go to the gym, put my headphones in and don’t bother anyone. The gym has always been my safe space, but tonight I was truly let down.

Source: Google

★ 5

Very nice place to exercise and have fun. The environment is relaxing!!

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★ 5

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★ 5

Really good gym people there are really nice they will motivate you and compliment you really good machines good gym

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★ 5

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★ 3

Staff isn’t very welcoming or friendly

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★ 2

I gave them 2 stars bc of how dirty the locker room is, I avoid it at all costs. Also the AC seems to have been out the last several weeks and it’s been well over 80 degrees. This certainly affects the intensity of my workouts negatively. I’d be willing to pay more for working AC. Seriously considering switching to 24 but VASA is 3 min from my house.

Source: Google

★ 1

Equipment it's fine, but be aware of unexpected charges, it is PREDATORY the way they go after ones wallet. In the end it's like any other business, they care about costumers. Also don't even botter to complain about the extra charges, "costumers service" will not help.

Source: Google

★ 5

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★ 2

It is a decent gym with good equipment, and is close to the house. They need to run the AC in the summer, it is consistently 80+ degrees in the main area. Also I recommend avoiding the bathroom/locker room at all costs bc of how uncleanly it is.

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★ 5

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★ 5

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★ 5

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★ 1

Not a good gym, over charges and you could find a way better gym that is less packed and cleaner. Overpriced for no reason! Get a membership somewhere else.

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★ 3

Gym equipment is aged and worn down. Also a good amount of equipment is broken and unable to be used. Still they offer a lot of options and have a lot of space to lift and train. Sauna is a nice benefit. Would be great if they could replace the broken/worn down equipment.

Source: Google

★ 1

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★ 5

Very chill

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★ 5

I did the studio red with this amazing young woman, I am 69 and she was highly attentive to my level. I will be doing the pool Zumba, I can’t wait, she is also teaching that class.

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★ 5

This is best gym in town…been to lot gyms until finally I came here very clean, and the equipment works great thanks for vasa team at Quincy Location…100% Beastmode!🙌🏻🏆

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★ 1

Canceled my membership and they are still trying to charge me every month for a membership. This place is a scam, stay away!

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★ 3

Please familiarize yourself with the cancellation policy. I believe the signing-in process should be equivalent and similar to the cancellation policy in terms of timing.

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★ 2

Big enough gym with decent equipment, but poorly managed and run. Things are constantly broken, whether it's the hot water, the sauna, some of the machines, or the AC (currently 80° in here as I'm typing this). Machine wipes and hand sanitizer stations are often empty, trash cans often overflowing, bathrooms often gross, in spite of there be plenty of employees standing around. Could be much better.

Source: Google

★ 3

The facility is cleaner than other brands of gym. The staff is friendly. The spin bikes on a the floor seem to be the rejects from the cycle room and you are not allowed to use the ones in the cycle room. They have very limited number of spin classes. The restroom really needed attention with used tabacco or something icky all over two stalls.

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★ 5

VASA sometimes good and compatible to tell the truth friendly staff, good equipment, nice locker room, and a good environment.

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★ 4

So far, I like the atmosphere and it has been a decent experience.

My only suggestion would be to have more machines for each muscle group. Due to large volume of members at the club, I have found myself having to either wait a long time or not being to use certain equipment at all.

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★ 5

A awesome place for any and every one... I have enjoyed my membership very much.

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★ 4

Decent spot so far. I enjoy the variety of equipment. Can’t complain too much for ten bucks a month. They used to have bands you could get from the front desk but recently they have stopped handing out the bands. Kinda of the whole reason I go… bring the bands back please

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★ 1

I have basic membership and my Aurora Vasa fitness is near to my home but when I went the one who wat at check in said that you can't com here because you need to have premium membership.

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★ 5

Excelente gym, buenas maquinas

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★ 1

Stair master machines are ALWAYS broken.
Place sucks

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★ 5

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★ 1

Switched from Planet Fitness looking for a more aggressive vibe and more equipment and halfway regretting it already. This place is filthy and disgusting! Used wipes all over the equipment and floor. Bathrooms and toilets are foul. Tanning room floors are disgusting and dusty as all get out. Some of the equipment is really showing its age and a lot of broken machines. Pretty disappointed so far. Miss the extreme cleanliness of Planet!

*Edit* It has gotten worse since my first review so lowering to 1 star. The men's locker room is absolutely FOUL. The urinal/toilet area smells so bad I can barely stand to be in that area for more than a few seconds. They clearly don't clean because there's dried boogers on the wall that have been here for months now (see pics). Someone needs to just go in and bleach the whole area down! Trash and visible dirt all over the locker room. I like VASA but this location is the dirtiest gym I've ever seen. I wish it wasn't around the corner from my house.

Source: Google

★ 1

The hot tub was so disgusting last time I went that I took one look at it from 10 feet away and immediately left. The entire pool/hot tub area needs an extremely thorough deep clean and probably drain. The women’s bathroom is also a horror show, clogged toilets every other time I’m there and the showers drains have hair in every single one.

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★ 1

They have a lot of equipment but it’s frustrating when half of it is broken. Each day at least 2 stair step machines aren’t working, and there are only 6 total. They get fixed one day and then break again the next. Please consider replacing them—they clearly need it. I’ve also had issues with several treadmills suddenly stopping mid-workout or not working at all.

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★ 5

I’m very impressed with this organization. It is clean and has a great selection of exercise equipment and classes. At this time I am using the pool for my PT; however, I am looking forward to trying more classes.

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★ 1

I’ve been coming here for 4 years and never had a problem with an employee until Miranda started working here, we’ve had several incidents. Last week she got out of hand and started cursing at me and getting loud and over excited. As she walked away I asked her coworker for her name and he refused to give me her name so I can report her. She started saying that her manager will put me in my place again, which never happened and if he actually did that wouldn’t be professional of him. So I had go get my girlfriend and send her in alone so we can get her name since they refuse to give it to me. Come to find out I’m not the only customer she’s had issues with. Hopefully they can do something with this unprofessional, rude employee!

Source: Google