★ 5

i always play basketball here and courts are perfect

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★ 1

We signed up and used the gym daily for 2 months having contact with multiple staff who were very nice. Then we were told our son could no longer use the weights because he wasn’t old enough. But when we signed up we were told her could. Then we were told we still had to pay for the following month even though we asked to cancel. I get your policy but we were given the wrong information and the told we still have to pay for a month we won’t be utilizing the gym. Terrible customer service. And my son felt like he had done something wrong. Way to promote fitness in young people. Your management needs some training in customer relations. Sad. 😔

Source: Google

★ 1

Someone put a lock on the locker I had my clothes in and the front desk was absolutely no help. They said I just had to wait for whoever it was to come back. Just a warning to anyone wanting to come here. They don't care about their members.

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★ 5

Rylee is amazing!

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★ 1

These People Kept Rasing The Price For Swining First In Was $120 Then, Right in front Of us raised the price to $150 so we went in the car for 5 minutes to get more money since they raised the price We got more money and we came back in to pay then it was Magically raised to $170 Don't Go Here If You Don't Want To Get Scammed

Source: Google

★ 1

I called to ask a simple question. The guy that answered the phone made schedule an appointment to answer my question. I showed up and the guy was late for his appointment and then blamed me for having the wrong time. He then went through the company's purpose and mission statement quickly because he didn't actually want to talk to me. Sorry but that all adds up to a terrible experience. My question was, "How much are memberships?" He could have answered that question on the phone quickly and not been a terrible ambassador for the YMCA. I guess even the YMCA has a hard time finding good employees to hire. He should be fired for being a bad employee

Source: Google

★ 5

Super lugar

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★ 1

The Birthday party felt rushed and the staff were not friendly. 1 hr of an activity and 1 hr in the community room I should of just did the community room for 2 hrs. Even though we reserved the party and payed $300. They did not block it off the area we requested but told us we had to stay in a designated area? People who did not reserve the party were going all over the activity room. The community room had our stuff in their and no one was using it. We only had 1 hr 15 min to setup, eat and then pack up the party. My child's first moments and memories what made it count but honestly I am never booking here again I only did it because it was last minute... I am not happy and want my full refund!!!

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★ 5

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★ 5

Great staff, clean facility and smiling faces. Enjoyed my visit to this Y!

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★ 2

I have been a member for a few months...I take my granddaughters to swim....Have had very bad experience with the pool area. The young life guards are very rude and pay very little attention to the swimmer's. And when they take the children from the child care they have the staff don't even pay attention to the children. Sad I pay a lot of money for mediocre staff. Thinking of taking my money elsewhere.

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★ 1

You can only use the YMCA if you have a membership or have a party booked. They do not offer day passes.

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★ 5

Love this place, best community I've ever been a part of!

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★ 2

They close the small child swim area after four every day. Its summer why ?

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★ 1

They charge us $120 yesterday then we come the next day and its $150 we sit down for five mins to get more money and then its $180!

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★ 5

I love this place and so do my kiddos. Always feel safe n welcomed and I dont feel judged for where I am at in my health journey. Definitely would recommend to anyone.

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★ 4

I really like the Y. Swimming is my activity; however, I have a TERRIBLE time interpreting the monthly schedule for "summer hours". I have printed off the June schedule but can not make "heads or tails" of it. All I need is the hours when the lap lanes are open for lap swimming. Because of the haphazard spacing on the schedule, I cannot tell what times match up to what activity. Is there any way I can get a schedule of JUST WHEN THE LAP LANES ARE OPEN and nothing else? I hope someone in the administration can read this and pass it on to whomever types up the schedule. Thank you for your assistance.

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★ 1

Why is the YMCA closed again on Sundays? Most of us that have that day off. Need to open back up.

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★ 1

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★ 5

I have been at this gym for a total of 6 months and though they are quite expensive the facility is also quite nice. You definitely feel like you are in a premium gym and for that I don’t mind paying the extra bread. Great staff and facility. Love Pueblo as well even though I don’t live here : )

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★ 5

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★ 2

Yall need to do stronger checks of sick children going to child watch or the child watch staff needs to tell parents NO. 3rd time already that my son has become very sick because of child watch.

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★ 1

I have tried to get a membership here. No one will respond. One employee came into my dental office so I asked her why they don’t respond. She took my name and number and never called 😂 what a joke

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★ 1

This place is horrible in December. I paid $125 to start a membership which she said I was able to go through and I paid my dues then January 2 came and I was able to go in and take my kids swimming. Then towards the end of the month, I went to take my daughter swimming and they told me that my membership was not active. I said how could that be? I said I’ve already paid in two months and we were able to come in January. He informed me About some bogus policy, he didn’t even spell it right in the email. He called it police and that the lady at the front desk didn’t charge me right so I’m paying $210 within two months as a single mother and they want me to pay another $113 by February so within three months I have paid $323.00 dollars for a membership as a single mother with two kids I’m not sure this makes sense and that was for December January and February they wouldn’t explain to me why they’re charging me so much. I really feel like they’re trying to weed out color families or Hispanic families or lower class families so I advise that people don’t go to this establishment unless you. our higher class, but also just understand you will not be getting hot water because the hot water was broken. People will be staring at your children in the pool because it’s older peoples time when it’s open swim you have to pick and choose times that you can go to this gym because they don’t have open swim. I’d like to get a refund but I’m going to have to go to the news about this and I’m tired of it.

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★ 2

Wife goes to cancel as money is tight. 27th of December. They need 5 days notice before the first before canceling memberships. Just figured I'd leave notice here for other members if you plan on canceling.

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★ 4

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★ 5

I go to this facility everyday with my two year old. The facility is clean and well maintained. The staff is lovely, especially the Childwatch staff. My daughter is elated to go there everyday and loves the staff! The pool and library are a wonderful addition. The gym has lots to offer with two separate gym areas. There is also lots of seasonal activities for family’s to partake in.

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★ 1

The worst athletic club for one major reason, you can’t cancel your membership without going through a full length process, i have sent emails i have called and they’re refusing to do anything about it. Horrible and vile would not have joined if I knew about this, since they won’t cancel it i’ll also be due next months. I’ve followed all of the processes and everything but nothing actually vile and I will recommend everyone to find someone else.

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★ 5

I just love this place! By far the most friendly staff!
Michelle a staff member is always so friendly and willing to give perfect customer service she even takes is as far as to know every member by name! I highly recommend this gym to all, perfect for all family members! Thank you from the bottom of my heart!!!

Source: Google

★ 5

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★ 3

I have been enjoying working out here. It has helped my knees and my ankles especially the pool. I asked on Tuesday 10/29 if the pool would be open despite festivities on 10/31. I was assured it would be. So 10/31 rolls around, I do my workout in the gym and go to the pool and found out it was closed. When I asked about it at the front desk I was told it had been open but no one was there at 5:30 so they closed it. I asked where the poolbeing closed was posed. They said it wasn't. I told them I was assured it would be open. They said sorry. I can't come early. Like a LARGE percent of people I work during the day. Then the pool is closed for swim lessons from. 6-7 so I am limited to 7-8 to do pool exercises. It is NOT professional to randomly close the pool without letting people know or posting it somewhere. The Y is NOT JUST FOR KIDS!!!

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★ 2

Got a membership here because I thought it would be a great place to take my daughter and her friends for the summer. We had a great experience the last few weeks of school. Everything was open. There were plenty of things for kids to do, and then summer started, and that came to a screaming halt. All of a sudden, their staff dropped (there was barely anyone working). the sauna was broken for weeks and smelled awful! But the worst part is all of a sudden huuuuuge portions of every day were taken up by water aerobics classes that they shut the whole pool down for. This would happen at key times parents would be off work so if you wanted to take the family to the pool forget it because they shut down the entire pool and the lap lanes for the like 7 people doing aerobics it was insane it kept happening so I asked to see a schedule of the pool times and it was absurd there was no time except early morning for families and kids to swim we dropped our membership and then they charged me for an extra month at the end. Worst rec center experience I've ever had. They are great for youth sports, though, so 2 stars.

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★ 5

I've been coming to the YMCA for the past year using the child watch . Sherine and the other lady's in the morning are so nice highly recommended!

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★ 1

Front desk manager and front desk are very rude to people with disabilities going in for water Therapy.

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★ 1

The management at this facility leaves much to be desired. The pool manager, lifeguards, and class instructor have acted in the most disrespectful manner towards my mother and grandmother. I have gone with my mother and grandmother to free swim on multiple occasions, and have been bullied out of free swim early every time by the older woman in that class. The management team has done nothing to handle the situations appropriate manner, instead they canceled the memberships of two disabled woman who have no other way to exercise. I am extremely disappointed by how my family was treated and I do not recommend this facility.

Source: Google

★ 5

Yes I love the facility it's beautiful but by the way Jeanette Jeanette Andrews the president and CEO of the YMCA let her know that there's a place down there used to be an urgent Care down by the mineral Palace Park that'd be perfect location to buy that where the skinny motors the city you can put a pool in there and it could be on YMCA there let her know about the building to buy some weights and people can work out over there by the park and run by the park it's off of Santa Fe if someone would let her know about that property so she can buy it it's been empty for about 5-6 years now going on 7:00 but that's a perfect location because they used to be downtown that's a perfect location by the mineral Palace Park it's on the corner of Santa Fe and I think 13th Street used to be more skinny motors if somebody could get the message to her so she could buy that building and open up a YMCA downtown it would be great to have a pool there and a workout place to go to thank you so if somebody read this give her the message let her read what I think I think she's probably open it up by next summer June 2025

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★ 5

This is the best YMCA we have been the part of. The pool facilities for kids are just amazing. Child watch is very cool. My child enjoyed his every visit.

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★ 1

90 bucks to sign up!!!! and they call them selves a christians community center no day passes and almost 100 dollars to JS sign up!!

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★ 5

My family and I would like to thank you for taking great care of my 3 kids. They have often felt welcomed and appreciated. All three of them had great experiences. The staff is very devoted and they have a wonderful director. Thank you Nicole Flanscha!
YMCA has always been a preferred destination for them and they have felt a close connection to each teachers, counselors, and staff. Thank you all for everything you have done for us!

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★ 4

Pretty awesome experience there. Pool has too much chlorine or their vents need fixed. My eyes are more red than blood.

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★ 5

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★ 3

I truly have enjoyed the therapy pool, but now that we have such a limited time in the morning, some of my out of town friends have stopped coming. A little over an hour from 7-8 am is very disappointing. I would also like to see a vacuum being used in the therapy pool. Im very pleased that the showers have been consistently the correct temperature.

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★ 5

My family loves the Y! The YMCA has programming available for all ages and abilities, but we particularly enjoy doing water aerobics (for the slightly older folks) and the swim lessons (for the younger ones). We held my 7 year old's party at the pool and the price was reasonable, especially compared to other "activity" type parties around time. The Y made it super easy with online forms and registration, not just for the party, but for their other classes as well (maybe you're like me and dislike having to call or show up in person simply to reserve a time or sign up for swim lessons).

Source: Google

★ 1

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★ 1

The statement “usually responds in a day” is a lie. I sent an email directly to Janelle Andrews and still waiting for a response after FIVE days. The pool director has little interest in the pool and appears to be working hard to keep members out by scheduling swim lessons in both pools, field trips during lessons (even though he claimed that pool walkers couldn’t use the pool because of a lack of life guards and yet managed to find some for a field trip concurrent with those lessons). He lied when confronted about the issues. Will not respond to complaints and limits access in favor of private swim lessons, despite a very happy compromise last year with the prior director, Catherine. There are many issues with the pools, the steam room, showers and staff. There is one department of the Y doing a phenomenal job, that is the child watch! Good job ladies!!!!!

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★ 5

Love the therapy pool and quality workout equipment!

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★ 3

I like it there but the website is completely broken. The Pueblo website doesn't even have an option to sign in or login to check your membership or days you were there, or other useful info that I did have access to at one point when I verified my email but now I have no way to sign in which is very frustrating, when I do try and login after finding some sort of login it doesn't recognize my email even though i already set it all up and saved my info so i know its right. Then when i try to create an account Pueblo is not even an option in the choose a city section. Very frustrating. I hope someone fixes this and I'll change my review.

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★ 1

Not family friendly why have the website say OPEN SWIM. When it’s really not open swim.

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★ 1

Apparently you can no longer get day passes here anymore used to be a great place but kinda sucks now.

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★ 1

Do not support YMCA there just money hungry and could not care less about our youth or community I understand the sports is by volunteer for the couch but to not even have one and still let practice go on. Without offering refunds is crazy. I paid 100 dollars to put my son in flag football there first practice was today and there was no coach the kids had no one there and no direction plus they have a game in two weeks how can you take everyone's money and let this happen. They had an employee there but he did nothing and was very rude and bothered to answer any questions. A very horrible experience.

Source: Google

★ 1

They post flyers offering free passes for 5 star reviews. I'd love a free pass to show my my experience was a one off. We start with the schedule says. Adult swim pool time... But lifeguards can let kids in if they want to and assured me it was fine. So my adult swim time during clearly labeled adult time was interrupted by about 6 screaming kids. It's not ok it's why I came during 18 and up time only. I left to go use the sauna.. To bad it's not working either Whatever.. I'll
Shower and leave. Or rinse with a trickle of cold water and leave. So. No swimming. No sauna no showers... Not an experience worth paying for.

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★ 1

Had a 250ish lb male threaten to beat up my 130 lb wife in the parking lot pulling in with our kids because she was too close to his bumper pulling into the parking lot; had another 250ish lb male bullying people in weightlifting room another day in the evening hours. Never had these experiences in my 15ish years of going to many gyms. Canceled membership and won't be bringing my family back. Child watch staff is really good so it's a shame

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★ 5

I am loving the YMCA. It's clean, has tons of parking, friendly staff, knowledgeable instructors and the Y welcomes all ages with varied activities. Child care is available and there is even a library. My only complaint is that the AOA classes are too crowded. Adding more would help.

Source: Google

★ 5

Love the therapy pool! Staff is great. Showers are not so good

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★ 5

What a great day at YMCA. Today was there’s basketball tournament games. You had to be there to understand what I’m writing. No angering or fighting. No hateful words. It’s was a beautiful experience for Kids , parents , coaches and the YMCA STAFF 👍🏾👍🏾👍🏾. Whoever when in that gym will never forget those great moments.

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★ 5

I love this Y!! The staff are so friendly, helpful, thoughtful and aware!! They make every effort to know who you are and make you feel comfortable. They offer a wide variety of exercise programs and the facility is immaculate. I have been at many exercise facilities, but none compare to this Y.

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★ 5

This Y is amazing! The Staff are phenomenal and extremely helpful! I love the facility and the events that are thrown

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★ 1

If you can have day passes without a membership The first Friday weekend of the month you should be able to bring back day passes for everyday of the year you guys use to have them. I’ve lived her my whole life and you just took it away because of “Covid” and don’t want to bring it back then just say you only do the first Friday weekends of the month so guest can try the y out before buying a membership at that rate you should be able to just bring the day pass back all together 🤬

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★ 2

I've loved coming to water aerobics on Monday and Wednesday nights. I'm very disappointed that it had cancelled got Wednesdays and now put on hold indefinitely. I thought of getting certified to teach but don't know if there will be s job do don't want to spend three money.

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★ 5

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★ 5

Your associate Kevin Cano is so friendly and helpful. He is the friendliest person I've come into contact with there and is very knowledgeable about everything I had questions about. Overall a great asset to the Y

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★ 5

Varied group exercise classes for all ages to choose from during day into evening. Plenty of parking, child care available, friendly and helpful staff, clean locker rooms, lots of machines and free weights for those that don't participate in classes. Large indoor pool too. A welcoming environment no matter your race, religion, etc.

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★ 5

Love the ymca

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★ 5

I love the Pueblo YMCA. There are so many classes to choose from, I go 5 x a week and on 2 days I take 2 classes. They have the best instructors who really care about you and your safety and offer modifications for your level. I always feel better and have more energy after the fun classes!!!! The Zumbathon was amazing and high energy last Saturday.

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★ 5

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★ 5

Our whole family enjoys the Pueblo YMCA. They have great group exercise classes and nice, new Precor equipment. Fun place for youth sports.

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★ 5

The best and awesome gym I had ever been in , really recommend it

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★ 1

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★ 5

Great place to work out.

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★ 5

Zumba in the therapy pool is the best combination of exercise and therapeutic water: the instructor is amazing & considerate

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★ 5

The YMCA therapy pool is what I enjoy the most! I love this place! Everyone you meet at the YMCA- especially employees/ volunteers-are havin sooo much fun n are friendly n it's fantastic every single time!

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★ 5

It's a great place to come. Everyone is welcoming and friendly.

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★ 5

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★ 5

Very friendly, to all, and clean.

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★ 5

Love the child watch, equipment is clean and kept up-to-date, very helpful and reliable staff

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★ 5

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★ 5

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★ 4

nice place but you have to adopt a policy that keeps children out of the walking pool while the adults are trying to use it . too much thrashing around disrupts our ability to use the walking pool there is plenty of room in the other pool for thrashing about. thanks ED CAPUTO

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★ 5

YMCA of Pueblo is awesome. Michell at the front desk Knows everyone’s name and is over the top helpful

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★ 5

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★ 5

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★ 5

We come for the High intensity interval classes offered by Vicki! every Tuesday and Thursday night. They never disappoint! Best classes and can not live without this great workout!!

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★ 1

The facility is clean, front staff are nice. The preschool plus section however, is not the best. The Child Development director hires "teachers" without experience and doesn’t provide proper training, leaving the staff overwhelmed, which reflects on the level of care provided. The facility in general is not ran very well. The staff are overworked for the amount they are paid, resulting in an overwhelmingly high staff turnover rate. It is unfortunate because the Y has a lot of potential but they need to learn how to treat their staff better and figure out how to operate without constantly lying to their members, staff, and participants. Don't ever take things at face value with the Y. Their directors and higher staff members are great at making things appear more pleasant than they actually are.

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★ 1

I'm not happy with that I have seen

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★ 5

Friendly staff, clean locker rooms and activities for people with limited mobility make our Y a great place to exercise!

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★ 5

Love the support for the Pickleball players.

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★ 2

Low intensity outreach. I may be wrong but it seems like the YMCA is raking in money. With an unbalanced activity calendar. I really enjoy my time at the YMCA. We need new vision moving forward.

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★ 5

I was put on oxygen six months ago and had to use oxygen all the time when up and about. My husband and I joined Sliver Sneakers five months ago. We do Classic and all the chair Yoga classes and the instructors are fabulous. The best part is I don’t have to use my oxygen during the day only at night. My doctor was amazed on how much my breathing has improved in a small amount of time. Thanks to the YMCA

My husband who is very athletic can’t believe how much it has helped his balance and stability.

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★ 5

The Y is a second home and place to stay fit, and be with my second family! Very clean and well-maintained, the pool and Rick climbing wall are my kid’s’ favorite! Best instructors ever! Especially Melissa, Viki, kristie, and jasmine! Thanks for all your hard work YMCA of Pueblo!

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★ 1

Expensive, terrible hours, rude staff.

They pay most staff members less than minimum wage if anyone cares. They get away with it as a nonprofit but it’s $60/month? I have always felt like I was missing something here.

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★ 1

Now they have disconnected the service that previously allowed customers to watch the news while on the treadmill. Now no news to watch or anything else. Was not replaced by anything at all.

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★ 5

I love everything about it! The child watch does a great job, and the pool area is amazing! Love this place!

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★ 1

No communication. The director and CEO lied to my face even after I showed proof they were lying. Do not bring your children here. It's a safety issue.

The staff choose not communicate with families.

The director of the childcare program is on vacation or never there.

When I asked to file a complaint about my concern for safety, I was given a generic email and told they might contact me.

Do not bring your kids here.

Source: Google

★ 3

The facility is great I love coming here to work out and use the pool. The school aged child care program has its places for improvement but the field trips are what make us stay.

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★ 5

I have loved being a member at the Y! All the facilities are clean and well taken care of. The staff are so helpful and on top of their game! I have had my family and I participate in many of their different programs and we have enjoyed each one. Don’t know what we would do with out the Y!

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★ 1

Customer service sucks!! Poor management and communication skills within. Being a business owner I do what I can to solve all problems. These people don't care. And make up rules as they go

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★ 5

I like the therapy pool and water aerobics.And the exercise rooms.The staff are always friendly.

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★ 5

The staff are amazing and friendly and always greet us by our names! Our whole family takes advantage of the facility because there is so much to choose from!

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★ 5

Very clean and friendly.

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★ 5

The Y is perfect for my little family we love all the activities and how involved staff are with members!

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★ 5

I absolutely love the functional fitness room!

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★ 5

I have lost 30 lbs since I started working.

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★ 5

Started going so my toddler could get more interactions with other children at the child watch they offer. All the workers there are amazing, even with my son having a speech delay. They never make him feel left out and I can workout without any worry. Such a great place to go for parents and their kids ❤️

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★ 1

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★ 5

I really love all the workout equipment.

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★ 1

I attended a birthday party that was held at the ymca recently. You pay a fee for ever hour your there to have your birthday party. We only had one hour to swim and an hour for the party. You also only get 15 minutes to set up the party. Right before our time was up the employees were asking if we were almost done and if we were 15 minutes past our time we needed to pay for another hour. Most parties there are for children and take more than 2 hours. We felt very rushed and more rushed when the employees were standing outside the room waiting for us to leave. Never been to a party that only last 2 hours.

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★ 5

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★ 5

Staff is amazing, classes are on point, & pool is always well taken care of! 10/10 recommended this facility!

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★ 5

Pueblo YMCA is awesome! We are always welcomed with smiles and great attitudes by the staff. All the facilities are well kept and and clean. The child watch staff is kind and friendly. We go on a regular basis and have consistent positive experiences. Keep it up guys you rock!

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★ 5

Great place. Even since I was but a small lad
Good snacks

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★ 5

The people at the front desk are very nice and helpful. I like them a lot.

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★ 5

The YMCA is a great place to find activities that you want to help maintain or improve your overall health. The Siver Sneakers program is a great way for older adults to stay strong and make new friends. "Use it or lose it!" You make the choice as to what programs to join.

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★ 5

It’s such a great environment, I love it there!

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★ 5

We love to the take the whole family swimming at the Y. The facilities are always clean and accessible and we have so much fun. I’ve also had several meetings at the Y and the staff is very accommodating and friendly. We are able to have a quiet, clean space to have speakers and get work done. Also, the staff with the daycare is AMAZING! They are knowledgeable and so caring with the kids. They truly love their job and enjoy enriching children’s lives. Both Nicole’s (director and staff) are wonderful people and will ensure your child has a great, fun, learning experience! The Pueblo Y is so much more than just a gym. We love it! 10/10 recommend!

Source: Google

★ 5

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★ 5

This is such a friendly and welcoming environment. Our family has spent a lot of time through out the years here. From taking my kids to pre- school here, working out, the kids watch or swimming it’s such a great place!

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★ 5

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★ 5

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★ 5

Amazing experience and well knowledgeable staff. Willing to go above for anyone needing help.

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★ 5

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★ 5

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★ 5

I love the YMCA so much, the staff are all super friendly and so are the patrons who come. I love meeting and talking to new people and met so many wonderful and amazing people in only the few months I've been there.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love spending time at the Pueblo YMCA. Catherine, the aquatics director, does a great job running the pool and always makes us feel so welcome!

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★ 5

They are so friendly, definitely will be going back!

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★ 5

My boys loved this daycare!

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★ 3

Decent YMCA. Management and staff could use some improvement/training

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★ 5

Let’s paint the scene. A weary traveler wanders the barren wasteland of old unhealthy habits with fog thicker than egg nog. Soda, sweets, fast food, and more unhealthy items that range in the NC-17 rating system. Things that were originally a comfort were now multiplying and shackling the traveler. They were moving in quicksand (a threat we all at one point believed was very real and more common, don’t lie!). Sinking and now drowning from being sedentary and not practicing moderation.. the traveler reaches out in a frenzy from being smothered. Praying and promising that they will make a change. Their hands make contact with a steel door handle. Prying it open, the traveler stumbles and falls in. They open their eyes and realize the fog is lifting, their shackles vanishing, and the sun breaking through! An angelic choir can be heard. The traveler looks up and sees the choir made up of a police officer, construction worker, a Chieftain, and a John Wayne cowboy being lowered on a cloud singing a lovely hymn about all the fun you’ll have staying here and that “there’s no need to feel down, young man! Pick yourself off the ground”
Dusting themselves off, the staff greets them at the door with a smile. The traveler is taking it all in. The lobby is welcoming and inviting. To the traveler’s left, they see the expansive rock wall. Their 2 o’clock has a pool, 11 o’clock a daycare play area, and in the far back, you can faintly hear weights. Staff can be seen walking and conversing with members. This isn’t just an establishment, its a community. “Can I see more?” the traveler asks the staff member at the front desk.

End scene! In all seriousness, great staff and environment. The YMCA offers a variety of outlets to the public so that they can become their best selves. And they also offer a safe place for kids to play with attentive staff there while parents get their exercise in. The price is reasonable and doesn’t break the bank. It truly is fun to stay at the YMCA

Source: Google

★ 4

Love the front desk staff! Wide variety of classes and exercise equipment. Our family loves going to the Y!

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★ 5

The YMCA of Pueblo is such a wonderful place for family, friends, fitness and fun! The weight room is top notch and the staff is wonderful and friendly! Overall a phenomenal place to spend some time! Check it out!!

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★ 1

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★ 4

Nice place but a little strange to see lifeguards playing with their phones while watching the pool area .

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★ 5

This facility has so much to offer! The staff is very friendly and accommodating. There are so many amazing classes and programs to choose from, that are all included with a membership. The instructors here go above and beyond, to make everyone feel safe. The membership team makes everyone feel welcome and appreciated. I love feeling like I'm part of a community. Everyone, from childcare,to sports and aquatics, is outstanding in their profession and I highly recommend this facility.

Source: Google

★ 5

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★ 1

Was turned away by the manager after they mistaked my identity they made me call my former ymca to prove who I was but insted the manager called me criminal names and said I was not welcome infrount of my son

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★ 5

Great Job- Very nicely done.

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★ 5

Amazing Dinner/Dance. Nailed it with the food. The stations were a great idea! The good choices were perfect for the daughters. I do feel the DJ needs to play more dancing music. Line Dances, well known artists. A lot of sing a longs were played but they are good choices for dancing. The giveaways should be more gift cards, baskets and/or apparel. It was a blast but just wanted to give a few recommendations to take it over the top

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★ 5

The father daughter dance was amazing! My daughter loved how they decorated and how she was made to feel like a princess for the night! Will definitely be attending every year!

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★ 5

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★ 1

PAC was a better fit. The rates are more realistic in this economy.

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★ 5

I really enjoy the volleyball seasons they really helped me improve. I'll even go there to the gym and the basketball court too. Totally suggest going there!!

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★ 5

Just joined the Y about 2 months ago. Very impressed by the staff and the welcoming I received. Really like the Pickleball play on certain days!, especially Thursdays! Vince has really good coaching techniques. Everyone is so nice. This has enriched my lifestyle, thank you!

Source: Google

★ 5

Very friendly and clean environment.

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★ 5

There's always an elliptical machine available, which I use. The onboard TV is great and plenty of stations to watch. The staff is great, always friendly. The workout area is always kept clean. There are always clean towels and spray cleanser to keep things clean. Plenty of resistance machines and weights available for upper and lower body workouts.

Source: Google

★ 5

I love everything about the YMCA. The Staff and instructors are friendly and helpful. You never leave without a great workout. The weight rooms have great equipment. I love that everyone cleans their equipment before and after using it. Just a great overall happy place to release your stress from the day and get a good workout. Thanks for being amazing. 😊💪🏼

Source: Google

★ 5

I recently planned my daughter's 5th birthday party at the YMCA of Pueblo. The staff was amazing and had everything ready to go. The room we selected was perfect, and the pool time was a BLAST. So glad we are members!

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★ 5

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★ 5

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★ 5

The basketball program has really improved, and my kids have been speaking so highly of it, looking forward to the years to come!

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★ 5

Second year at YMCA youth basketball.
MY KIDS LOVE IT! Great program, great service.

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★ 5

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★ 1

The YMCA isn't bad per se but when it comes to their YMCA basketball Program, it's extremely bad. (We've been in the volleyball program and it isn't even remotely this bad) The refs are your typical "you get what you get". They try but aren't your trained refs so when it comes to nail biter games don't expect to get even calls. We played a game where our boy got smacked in the face, started to bleed and still nothing. Happened again, and no call. See where I'm going with this? Next, if a team is "struggling", we found out they will allow even midseason for a team to recruit an exceptional player from another team so they can WIN. Just to win. Yes, they allow it!! We found this out through the head of the program. He was telling this to a coach and a bunch of us heard it, from his own mouth. So, they'll allow a team to recruit a top player (when I say top player, this is a player that can easily score minimum 20 points on his own each half) or maybe even 2 from another team mid season yet allow players on the SAME team that aren't as good to sit the ENTIRE game. We witnessed it. Just to WIN. The YMCA program isn't a traveling program. This isn't a tryout only program. This is supposed to be a program that helps kids get into sports and work on their talents, not just WIN. Now it's teaching them the wrong ethics. I, along with a very large group of parents that found all of this out, are just really disappointed in this program, the director and what their mission is that they are teaching these kids bc yes, our kids found out all of this too.

Source: Google

★ 5

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★ 2

Friendly staff. Had to stop going because there's never an available machine. 3 recumbent bikes. 2 broken. Can't use my membership.

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★ 5

The Pueblo YMCA is amazingly clean, the staff are fantastic and the equipment is always maintained.

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★ 5

We just rejoined the Y after several years and I'm so glad we did!! Our youngest went to preschool here. Pleased to see that its clean and been well maintained. Equipment is up to date and in good shape. Our now teenagers love it and go on their own to maintain fitness for their sports off season. They have happily commented on how many options are available to them in regard to equipment. We like the culture and friendly people. I'm enjoying the classes, especially Vickies. Will be trying midday classes also. Rejoining has been a great decision for us!!

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★ 5

Its a beautiful and clean facility. Kevin is fantastic! He is so kind and helpful

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★ 5

I love Kelly Martinez and his ballet barre fitness class. He creates a safe feeling environment where I feel free to move my body, and comfortable interacting with everyone in class. I also enjoy learning the different moves and techniques he teaches from his knowledge of dance. Kelly has also given me support and guidance of a personal pursuit I’ve been working on. He truly cares about the Y, and it’s members.

Source: Google

★ 5

Went to this ymca when it was almost new during high school break and even after high school. Very clean with a pool for adults or kids. The weight room is smaller but efficient. Treadmills always work fine and clean bathrooms. Perfect place to workout during these cold days. Very involved in the community!

Source: Google

★ 5

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★ 5

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★ 5

I absolutely LOVE this YMCA! Great facilities and classes and the staff is always so so kind, especially Kevin. He is ALWAYS smiling and his Zumba class is the absolute best! I drive down from Springs every chance I can get to take his class.

Source: Google

★ 5

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★ 5

Great staff and place to be 👍😁

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★ 5

We have been members for a couple of years now! Always great customer Service and friendly smiles when we come in! And Vikki, our metabolic conditioning instructor is the best!!!!

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★ 5

I had a personal training session with Kelly. Loved every day of it. Not only that when I went skiing, like I was training for, no thigh fatigue like I had had before. Kelly listened to what I needed. Showed me how to do the exercises that would help. Made sure that I was executing them properly. Helped adapt the things I could not do, it was the perfect Experience. Thank You Kelly.

Source: Google

★ 5

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★ 5

This place is incredible and the people that work here is what makes it incredible. I recently had to take a month off and a few of the employees called me to check on me and make sure I was all right. Never had that happen in over 50 years of working out. Thank you for making me feel wanted.

Source: Google

★ 5

Kelly really helped me and my friend at the YMCA today thank you Kelly!!!

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★ 5

Swim lessons were great 10/10 would recommend! Aquatic’s director was very welcoming! :)

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★ 5

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★ 5

the people here are super nice and friendly, members/regulars as well as staff

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★ 5

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★ 5

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★ 5

This is the best friggin place ever. Great for kids. Great for adults. Great for everyone.

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★ 5

My son loves going swimming at this YMCA! Every time we have gone Catherine, the new Aquatics Director, has been present on deck and seems to have a great working relationship with her guards. We can’t wait for our next visit!!!

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★ 5

Love the Pueblo YMCA! Especially the aquatics department!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I went swimming there last week and I was super impressed with the facility and the number of lifeguards on staff.

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★ 5

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★ 5

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★ 5

The Pueblo YMCA is an amazing place. The people are great and the customer service is even better.

Source: Google

★ 1

They turned me and my 2 year old nephew away from swimming because I'm from a different YMCA and he's not on my membership and claimed they are all run differently so I can't use my yearly free passes at their YMCA ... What a joke. The guy was just plain rude after we waited patiently for them to call and confirm my membership. Horrible customer service and they should be ashamed of themselves watching that little boy cry his eyes out because we had to leave and not swim. Shame on them! Kelly was rude to me and the employees at my YMCA. DO NOT RECOMMEND

Source: Google

★ 1

DO NOT TAKE SWIM CLASSES FOR KIDS

I have children ages 3 and 5 and paid a good amount of money for it for the ONE month they have swim class.
It’s only 2 days out of the week only 30 minutes of “ swim class”
They really don’t teach them anything just
Simon says and a bunch of nonsense.
I could teach swim class better and that’s a fact! Plus they have a BABIES swim class in the SAME pool going on at the SAME TIME as their swim class. Can’t hardly even hear what the “instructors” are saying NEVER going to sign them up for that EVER again.
So SAVE YOUR MONEY !
Signed my son up for basketball next month HOPEFULLY I’ll get my moneys worth and he actually LEARNS SOMETHING

Source: Google

★ 1

This place is a joke and a money pit I would never take my business he

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★ 1

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★ 1

I came to swim however they kept saying they were at capacity but I kept seeing people leave but because they were waiting on people who haven’t showed they said they could let others in and it wasn’t on the schedule. I went to cancel my membership and Derk community program director was extremely rude and unprofessional. I asked to speak to the person that could issues me a refund but refused to let me talk to that person. Instead he stood there insisted to argue with me and be ridiculously rude!!! After this horrible experience I just want my money back!!!

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★ 5

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★ 1

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★ 5

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★ 5

They have great programs such as Zumba. Love it! They have child watch which is wonderful for a busy mother of 3 to watch young children. My kids attend the preschool plus and the staff goes above and beyond to accommodate my kiddos. Family camp is always a wonderful time at Camp Jackson. Their online registration just got better.
Pandemic time was a trying time and after school pick up was paused, however, they supported working moms by opening up a dayschool program and they have gone the extra mile. I find the staff is caring.

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★ 5

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★ 1

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★ 1

Horrible place they don’t watch the children good all they do is talk and chat leaving the kids unattended I have complained multiple times but their managers don’t care save ur money is not worth the fees and hassle if u are looking for a piece of mind when it comes to your children

Source: Google