★ 5

Fabulous space and staff. Love their group classes

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★ 1

I’ve had a very disappointing experience with this Big Sky gym. After moving to New York Metropolitan Area, I provided full documentation to cancel my membership, yet they still refused to process the cancellation. The lack of flexibility and customer support has been extremely frustrating. I would not recommend Big Sky gym based on my experience.

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym I’ve been going for about 4 years now and it just keeps getting better. Staff is amazing and so so helpful, especially Vinny at the front, great dude super cool.

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★ 5

Great gym, great environment, great staff. Especially Vinny Pietrandrea, as a former skinny king himself, he put me on to the premium Big Sky shakes, and they’ve been an absolute game changer. His recommendations never fail to amaze me.

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★ 5

Excellent workout environment. Great shakes too!

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★ 5

Terrific gym staff and my wife loves the shakes.

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★ 5

Awesome smoothies, great price—just wish they would bring back soy milk

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★ 5

vinny pietrandrea taught me everything i know about the gym. big sky would be at a loss without him…. and so would i. real MVP

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★ 5

Nice organized gym

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★ 5

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★ 5

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★ 5

There’s a kid behind the counter I met a couple months ago. He’s got a crispy taper fade, and always says what up to me. He’s such a good guy he even saved the stray cat in my buddies backyard and gave it a home. Recommend this gym because of Vinny. #mewtwo

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★ 5

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★ 5

Nadjah always fills up my water with the best attitude and I have been coming to this gym for over a year and I LOVE IT .

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★ 5

Great environment and great service!

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★ 5

The best gym around, has everything I need and the staff is AMZING!!!

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★ 5

Really good gym to have a great workout the workers are really nice

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★ 5

great hospitality, great workers and the atmosphere is amazing

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★ 5

Grate energy grate vibe

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★ 5

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★ 5

Smoothie was great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love the atmosphere and the retirement!

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★ 5

Big Sky is hands down the best gym I’ve gone too! The facility is clean and the machines always in good working order. But by far the group fitness classes are the best!

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★ 1

Predatory contracts: when I tried to cancel my membership, they said I was still on the hook for 25 days, which included the date of a large annual membership fee

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★ 5

They kicked that weird guy out! Love the staff!

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★ 5

Great gym, great people.

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★ 5

Good atmosphere, good equipment, good shakes. 5/5

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★ 5

Awesome place! Great staff and community.
Becky and Kim make the best protein shakes post workout.

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★ 5

LOVE THIS GYM! KIM IS AMAZING! Amazing locker rooms, clean equipment and rooms! 10/10

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★ 5

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★ 5

Friendly, welcoming environment plus lots of new equipment!

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★ 5

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★ 5

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★ 5

Good gym

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★ 5

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★ 5

The staff are phenomenal. The equipment is great. Caring and approachable environment. Only wish would be extended Saturday and Sunday hours to 7pm and 5pm respectively (or longer!). lol. Seriously great gym for all training levels.

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★ 5

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★ 5

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★ 5

Amazing place. Always clean. Has cleaning supplies all over the gym to help maintain it clean. Friendly staff. Would recommend

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

🌟 Big Sky Smoothie Bar is a gem! The ladies who work here are beyond wonderful—kind, welcoming, and always eager to help with a smile. They’ve truly mastered the art of crafting delicious smoothies that hit the spot, especially after a tough workout. Every drink I've had is perfectly blended, refreshing, and packed with flavor. Whether you're stopping by for a post-gym boost or just craving something tasty, this place delivers. Highly recommend!

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★ 5

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★ 5

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★ 5

syd and becky are great workers

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★ 5

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★ 5

Julian was extremely helpful and very kind! Will be back!

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★ 5

Great place to work out, Julian in the front desk is the best.

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★ 5

Great gym! I like the environment and most of all the culture. Staff is fantastic too! Busy during rush hour but plenty of space if you know what you’re doing. Love the option of having multiple gyms around the area too.

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★ 5

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★ 5

Julian is an absolute joy to be around! When you come in he always greets you with a contagious smile. If you ever have any questions or need assistance with machines he is a huge help. He is very knowledgeable and you can tell he loves your job. I highly recommend asking for him if you would like to sign up!

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★ 5

Love it here! Wonderful, friendly staff. Clean

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★ 5

All electricity was lost due to a tree falling nearby. A kid behind the counter named Vincent pietrandrea lifted the tree and saved the day.

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★ 5

I’ve bopped around to almost all of the Big Sky locations, and I have to say my favorites are Newington and New Britain. The main reason is the employees. I first went to New Britain where I met Julian, Trevor, and Holden. Each were open to chatting and would give great tips if I asked for advice on an exercise. Recently, I met Kuba who quickly showed he’s just as lovely. My point is: each employee that I’ve spoken to has been welcoming and brings a home-like energy into the club. It’s one of the reasons I stay with Big Sky!

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★ 5

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★ 5

Excellent service

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★ 1

I visited this gym hoping to join but left disappointed. On Friday. the kids’ center closed at noon on my first attempt, so I returned Saturday by myself. I paid $20 for a day pass, which surprisingly did not cover a full 24 hours like other gyms I’ve used.

When I asked staff what sets this gym apart from others, I was met with dismissiveness rather than helpful information.

Equipment? The equipment selection was also underwhelming-

One Smith machine. Asked about an abductor machine and was “corrected” with, “Oh, you mean the good girl/bad girl machine.” Wow. Nothing says modern, professional gym like referring to equipment with a cringey 1980s nickname.

Overall, I did not feel the experience or value justified the price

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★ 5

I loved the peanut butter dream shake - Thanks Kuba !!!

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★ 5

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★ 5

Very helpful

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★ 5

goated shakes

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★ 5

Kuba was amazing!!

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★ 5

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★ 4

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★ 5

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★ 1

This gym smells bad and they tell you this gym has everything you need but the catch is whenever you ask for something they don't have they tell you you don't need it. There is literally no reason to go to big sky lol

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★ 5

Great experience! You should go, staff are nice!

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★ 5

The goat

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★ 5

BEST GYM BEST SHAKES

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★ 5

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★ 5

Favorite gym in the area. Shakes and staff are amazing!

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★ 5

Amazing gym and even better staff

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★ 5

Great Jim 10/10 recommend the staff is so friendly

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★ 5

Becky is really cool and mature for a young person.
Very professional when signing me up

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★ 5

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★ 5

Great experience!! Come here everyday, always get a great work out and staff is great.

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★ 3

I wanted to love this gym. I wanted to be so enamored by the experience here that I’d renounce all other gyms and solely go to this one.
Sadly, i am only in lukewarm like with Big Sky.
First the positives:
It’s really clean. I’ve never come in to a dirty gym or unclean equipment.

It’s not overly warm inside, even for the summer.

The smoothie bar is cool and they smoothies are great. If you read all the other reviews, the smoothies are mentioned the most which tells me most of the reviews are from members who don’t seriously workout.

There’s plenty of free weight equipment; they even have in between dumbbells like 12.5, 17.5, 22.5 etc.

The class area looks big and spacious. The group class schedule does not align with my schedule and I’m an OrangeTheory and Pure Barre member so i don’t think I’d take a class here.

The AstroTurf inside is a nice workout surface.

There are plenty of TRX and BOSUs to use. Some good equipment to train for things like Hyrox (except there’s only one rower in the entire place.

Now the negatives:
Is there a place within the area where adults work out? Because the atmosphere here gives off college nightclub vibes with gym equipment. At 43, I’m often the oldest person in the gym at certain times. It’s not as bad as Planet Fitness letting teens take over the gyms in the summer but it’s not a classy well dressed crowd either. It’s definitely an accessory muscle clientele-a lot of girls doing glutes and stair stepper stuff and guys doing nothing but arms.

It’s a cramped gym; there’s equipment everywhere and during peak hours, i feel like i can’t move through the weight area because of the people and equipment so close together. Supposedly this gym is the biggest of the Big Sky locations but during peak hours, it’s like being in an airport terminal right before boarding.

There is little to no gym etiquette here. People put their ridiculous gym bags, cell phones, sweatshirts, and water jugs on a bench or surrounding spaces and act like they pay rent. This makes using and getting to equipment an obstacle course during peak hours. People camp out on benches and equipment for so long, i think sometimes me of them must live there. Also I’ve seen too many people workout in slides. Nothing like doing some lifting in slide sandals for safety. Also, please stop doing your shoulder shrugs and bicep curls in front of the weight rack. We all need to get to the weights bro.

The cardio equipment needs updating. The ellipticals and treadmills seem old and dated. Really disappointed there’s only two new treadmills with the bigger flatter screens; the others have smaller screens and smaller belts. I do a mix of cardio and weights so this does matter to me. There also isn’t enough cardio equipment.

There’s also no inside bathrooms or showers for the women at present day.

The parking lot at night is also dimly lit.

No Saturday or Sunday evening hours; they close at 3.

For the reputation Big Sky has as the number one gym In Hartford county , i was expecting a more upscale experience; not a Planet Fitness at a more expensive monthly rate. With even Planet Fitness putting more attention on free weights, there’s not a lot of difference between Big Sky and a PF. I really wanted to love Big Sky but my experience so far has been exactly like Planet Fitness at a higher monthly rate.

I’m really not impressed.

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★ 5

Savannah R. at Big Sky was very helpful over the phone, assisting me with my billing questions, making my day better with her charisma and kindness. I am grateful to be a member of Big Sky’s network of Gyms. I’ve never had a bad experience!

And they have childcare available! Big plus +.

Thanks Savannah R. (I hope I spelled it correctly).

Will always recommend Big Sky to my friends and family.

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★ 5

Love our trainer but very crowded

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★ 1

I wish that I had read the comments and reviews prior to allowing my 16-year-old daughter, Grace Martin, to sign up for this gym. There are several other gyms in town which likely would have been a better fit. She's getting ready, after graduating a year early from high school, to hopefully enter boot camp and has been trying to cancel her membership for several months now. Like many of the reviews state we are told that she's only able to cancel her membership if she moves or has a medical reason. I have asked by email for a copy of the contract that was signed because we did not receive one and was told she needed to register on a website to get that copy. When we attempt to register on the website we are told that her name is not correct, even though it's exactly the same as on the email that tells us to register on the website. It is clear that this Corporation takes advantage of people by having them lock into a 12-month term and not explaining that fully. I saw in prior reviews that they state this is common practice but any gyms that I have belonged to have allowed me to cancel with the 30 day written notice so it is not. At this point I have written back to their billing company again requesting the contract and showing the errors that pop up when we try to register an account. If I do not get a response from them I will be filing complaints with the Better Business Bureau and the Department of Consumer Protection.

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★ 5

Great coaches, Great employees, Great equipment just perfect

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★ 5

Great gym.

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★ 5

Great experience all around! 😃 Great trainers, clean atmosphere, always improving! I will never break up with this gym. We really just....work out. 😉

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★ 5

Great environment!

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★ 1

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★ 5

The ladies up front always help me pick out a nice Blendz depending on my workouts and if I need the extra caffeine or not! Love this gym always feel safe and welcome to get my work out on!

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★ 1

Make sure you read what you’re signing up for. They make sure to not highlight the shady parts. That 2 month free trial forces you to pay them for 1 year.

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★ 5

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★ 5

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★ 5

Big Sky has changed my entire lifestyle and mindset. The staff are always helpful, respectful and go out of their way to make your gym session even better, whether it stocking the equipment or cleaning supplies or making delicious pre/post shakes. Working with my trainer Tiffany has made me look forward to coming to the gym!

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★ 5

Big Sky Newington is a great gym with amazing employees who always have smiles on their faces and are willing to help when needed. I’ve loved my time here and would recommend this gym to anyone!

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★ 5

The staff is really nice and it is very clean.

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★ 5

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★ 5

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★ 5

Vinny was super helpful. Super generous when showing my mother around. She loved him. Couldn’t ask for a better gym employee.

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★ 5

I’ve tried several gyms in the area, and Big Sky stands out as the absolute best. The facility is always clean, well-maintained, and equipped with everything you need for a great workout. The staff is incredibly kind and welcoming, creating a positive and motivating environment every time I visit.

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★ 5

Clean gym. Nice staff. Welcoming environment.

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★ 5

Big Sky is hands down the best gym in CT. It’s always well-maintained, has great equipment, and the staff are super helpful and friendly. Eric and DeRon have both been amazing resources. Vinny at the front desk always has a positive attitude, and is happy to help with any questions!

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★ 5

No better gym than Big Sky :) all the staff are very nice - shoutout to Vinny, he’s the best!

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★ 5

Best gym around, great staff that is really welcoming and the shakes are great!!

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★ 5

Amazing gym, staff are super friendly. I signed up with Vinny and he was not only friendly but truly cares about my fitness journey. While some gyms can be intimidating everyone there wants you to succeed in your goals whether it’s to lose some weight or get out of your mind and into your body. Highly recommend.

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★ 1

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★ 5

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★ 5

An absolutely fantastic gym. Highly recommend.

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★ 5

Love it trainers are amazing

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★ 5

The best gym I have been to so far love it so much

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Been coming here since I was 13 years old and 5 years later it hasn’t changed. It is hands down the best gym in the Hartford county for students that are looking for a focused and supportive environment!

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★ 5

Love it here
Great staff and great gym!

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★ 5

Zumba with Orlando is amazing! Body Pump with Rick, Jessica and Jill as well! And the staff and equipment are in top shape

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★ 5

I love my gym.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing service there’s no other gym like this and the people who operate them are what makes big sky what it is!!

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★ 5

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★ 5

Good place to work out. Air conditioning works well!!! :)

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★ 5

vinny and savannah are great always helpful with everything

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★ 5

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★ 1

Haven't been here in over 2 years and they still Charge My Card to this day...

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★ 5

Savannah makes the best shakes !

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★ 1

Do not sign up for this gym ! You will never be able to cancel the membership not even when your contract ends.

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★ 5

Love the gym and atmosphere workers are very helpful and kind people!
Megan is the nicest worker at the newington Big Sky!!

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★ 5

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★ 5

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★ 5

Always great, and dependable

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Me gusta este gimnasio, el de Newington... aunque necesitan cambiar ell equipo de sonido... siempre nos toca seguir bailando sin musica por unos segundos. ..

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★ 5

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★ 5

I enjoy going to Big Sky (I'm kind of hard to appease , lol). First, the gym is extremely clean, and I love that there are gentle reminders posted all over the gym to remind everyone to clean the machines after using them. Next, the staff are extremely polite and courteous.There is always someone that greets you as you walk through the door. The atmosphere of the gym is warm and welcoming, and coming from someone whose job entails creating and maintaining a warm and welcoming atmosphere, Big Sky definitely accomplishes this goal. The prices for the membership and the personal training are unbeatable, and the location is great.
Now let's discuss what sets Big Sky apart from the rest of the gyms. My trainer is ERIC! Eric is the epitome of what it means to truly support and inspire others. Eric is thoughtful, professional, courteous , encouraging, and empathetic. Eric doesn't just care about "losing weight"; he genuinely cares about your overall health and works cohesively with you to help you achieve your goals. Since working with Eric, not only have I lost weight and gotten stronger, my doctor also told me she's proud of my results. Eric also helps me with maintaining a realistic and balanced diet. Additionally, what I appreciate about Eric is he is culturally aware and it is evident that he engages in cultural humility. With that being said, if you're looking for a gym, give Big Sky a try. They really stand by their credo of aiming to empower individuals through diverse avenues to help them with achieving more than fitness goals.

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★ 5

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★ 5

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★ 5

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★ 1

Good gym, unfortunately there is rarely a time that this place isn’t packed to the brim with people. It’s almost comical. Will not be renewing my membership.

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★ 5

Great gym and great shakes

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★ 5

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★ 5

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★ 5

I love this gym! Sydney makes it such a good environment

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★ 5

Sydney is great is great I love this gym. Friendly staff and great equipment.

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★ 5

Sydney’s customer service skills are amazing & she made me a great shake.

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★ 5

Sydney was amazing. Great customer service. She was also very informational.

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★ 5

Great gym with friendly staff

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★ 5

Great employee!!

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★ 5

great people fun experience

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★ 5

excellent gym. very clean

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★ 5

best gym ever!!

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★ 5

Great gym amazing service

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★ 5

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★ 3

Not a bad gym at all just a lot of young teens all over clogging up the place. Wish membership was more to keep some at bay lol seems odd to wish a membership was higher but those who know what I'm talking about feel my pain. Cant wait to look at my contract now.

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★ 5

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★ 5

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★ 5

Great gym!

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★ 5

Great gym!

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★ 5

Great gym, great people awesome experience

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★ 1

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★ 5

Great staff and it’s kept nice and clean!

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★ 5

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★ 5

Becky Vinny and NadJah are the best team members at the club , always approachable and the friendliest , (p.s) vinny made the best shake in the world

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★ 5

Best gym around! Vinny and Becky are super helpful and friendly.

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★ 4

been coming here a little bit over a year and ive never had a problem with the staff and they have a bunch if quality machines, but i will say it is a bit small, you should expect a wait at least once in your workout. But everything else about it is great.

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★ 5

I haven’t joined a gym since Planet Fitness about 10 years ago. Since then, I was on my own wellness journey, figuring out how to eat and workout best for my body. I finally felt ready to really get going in January 2025 and joined Big Sky. I took some group training classes with Tiffany and never looked back! Tiffany is an incredible trainer, resource, and human and knows how to tailor and modify workouts for each person. I also love the class aspect at Big Sky - unlimited classes on the middle tier takes away any excuses for not exercising! Such a great community and I would recommend to anyone.

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★ 5

Been to multiple locations. Gym is clean and staff is friendly

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★ 5

Great place it’s clean.

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★ 5

Good atmosphere. The workers were very nice.

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★ 1

Gym conditions are absolutely abysmal during peak hours. There is no positive, uplifting “gym” atmosphere—it’s literally just a young men’s locker room, and I cannot recommend it to any other adult who possesses genuine self-respect. If you want to spend your precious free time surrounded by dozens of high school and college students, who are clogging up the place because Big Sky is clearly charging far too little for a membership here, be my guest. If you have a unique schedule and can workout at odd hours, it may be worth your time. Also, read the fine print on the membership contract—they apparently make it near impossible to quit.

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★ 5

Amazing gym, well taken care off, awesome staff!

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★ 5

Best community out there. Keeps gym equipment well maintained. Very nice staff. Great shakes.

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★ 5

I work out with Rick who is a personal trainer there. After trying many gyms, many diets, and a couple of trainers, I am finally getting results with him. He is great.

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★ 1

I would not recommend this gym at all! I was recently diagnosed with a medical condition got a letter from my doctor stating so. Big Sky still refused to cancel my membership. They have the worst customer service can’t even talk to anyone at the actual gym about canceling the membership they give you an email instead to contact. Would not recommend this gym to anyone!!

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★ 5

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★ 4

This is a really solid gym. They have a wide variety of equipment to get a full workout in. They have a lot of cardio machines as well. Definitely recommend to everyone.

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★ 5

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★ 5

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★ 5

Very friendly staff. Coach Tiffany has been wonderful understanding my personal goals and creating my journey to better health/fitness :)

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★ 5

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★ 5

I’m a new Britain big sky member who was curious about other locations. I visited the Newington location and ever since It’s been my go to! All the employees here are super nice and friendly. My shakes come out delicious and I feel like I can definitely recommend!

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