★ 5

Membership there is invaluable

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★ 5

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★ 5

Great gym with plenty of room and smartly organized areas. Lots of bits and bobs for serious lifters, too (incline heels, assisted bars, bent bars, rubber plates, Olympic plates, various ruck Sims, and a ton more. Plus, some classes are included!).
Jacob, Moses and Josh are highlights of the gym, all in their own way. Jacob is the manager and quite helpful and knowledgeable. He was part of our tour briefly though the other front desk person, Karina, was great, always informative and conversational. Moses also had the same great qualities about him as well. I highly recommend this gym because it seems to always be clean, everyone is quite personable, and they don't seem to be any people that are overly emphatic about their lifting routines.

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★ 5

Nice gym with no frills. They offer Tango classes here which is why I go. Staff is very friendly. Bathroom facilities are clean.

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★ 5

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★ 5

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★ 5

Great no-frills gym with supportive staff, right in the heart of Capitol Hill. Clean and well maintained. Has everything you need for most workouts. Plenty of equipment, free weights, and machines. Classes available, although I haven't partaken.

Highly recommend Eric for personal training - he's great to work with as a gym newbie jumping into fitness and weight loss. I wanted more of a workout partner than a drill sergeant - Eric put my mind at ease with multiple options, and crafts the perfect workouts designed to hit my goals every week. Results after a few months have been noticeable, and still going!

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★ 5

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★ 5

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★ 2

Not maintained well and front desk staff is not nice. The faculties are never in order so I moved gyms. It does have the requirement you need.

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★ 1

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★ 4

I’ve only just started going here and not for a gym membership. I do tango classes there with tango Mercurio but it’s a nice gym and the front desk. Staff are always really nice.

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★ 5

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★ 1

Very nice gym but if you cancel they do have SHADY practice's. If you read other reviews they also say the same thing. I have been trying to cancel my membership for 2 months now. I’ve called around 6 times & the first 2 rimes the worker(s) gave me the wrong email to submit my cancellation too. The other times, I have called the front desk. They told me the manager Jacob “wasn’t in” or “left & would be back in an hour or so” I called around the time they said he would be back & he still wasn’t in. I wish I had known that canceling my membership would be like pulling teeth because I would have NOT joined this gym. It seems like they make canceling very difficult & run you in circles in order for you to give up. I sent out another email 2 days ago with the manager Jacob’s email. I’m hoping I will get my refund for June & that my membership has been canceled but have NOT heard anything yet.

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★ 5

The gym staff was kind and friendly. It has all amenities I require as a powerlifter. Besides the gym is well equipped with lots of dumbells, machines, cardio,...
I can recommend it 100% and will drop in again when I return to Washington.

Source: Google

★ 5

Great gym overall, you get everything you need. Very powerlifting-friendly place (it has deadlifting platforms, a number of good racks and benches, chalk, etc). Staff made us feel very welcome! Definitely would recommend. Also 25$ for a day pass is a very reasonable price considering what they have to offer. No matter if you do powerlifting/weightlifting, bodybuilding, functional training or group fitness, I feel like this gym has it all.

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★ 5

Good equipment and good people. I like the vibes

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★ 4

Update: Balance did refund me the money owed after leaving the below review. I only wish they had done so 8 weeks ago so I didn’t have to resort to Google Reviews to get them to pay attention. I’ll keep my membership because the gym is nearby and well-equipped but the customer service chain of command is really unclear.

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Extremely frustrating customer service, which is a shame because I really like the gym itself and the front desk staff are always friendly. I have been waiting almost 2 months now for Balance to refund me a double charge for the month of March 2024 and no amount of cajoling, emailing, clarifying, or in-person visits to the front desk have resolved the issue.

Reminding them to fix their mistake has been a thorn in what otherwise would be a positive gym experience.

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★ 5

Found my new home, wish I walked in their door years ago. The gym itself has a great vibe—we do hard work there, but the trainers and staff create a welcoming, encouraging, judgment-free-zone, all with a good chunk of fun. Never thought I’d actually look forward to gym days, but now I truly do.

I have been training with Josh Russell for a few months now, and in short, he’s the best. He shows up every day—listens to me, pushes me, encourages me, respects me. Josh has made me faster, better, stronger—boosting my confidence and fitness through the roof. Couldn’t recommend Josh, the crew, and the gym more—see you there!

Source: Google

★ 5

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★ 5

This gym is great. I like to go early before classes (with loud music) start. Many, many machines and lots of equipment for strength work. I'm new to gyms, so personal training with Josh has been vital to me. He pushes always a little harder than I think I can manage but then I do (the thing, whatever it is). I have made more progress with strength than I would have ever imagined in this amount of time. He seems to track exactly where I am and make sure he's showing me the new point of failure in every session. Thanks to all the friendly and encouraging staff!

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★ 3

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★ 5

Great underrated gym in the middle of Capitol Hill. Has all the equipment you need for heavy lifting, turf for sled and plyometrics, locker rooms with showers and all the above. I worked with Eric for 3 months to work on weight loss and upping muscle. He's a former collegiate athlete who breaks down expectations for tangible results and also provides a nutrition package that helps getting you to the finish line. Great experience, would give 10/10 for both facilities, trainer and location.

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★ 5

Been a member for 6 months now and I really enjoy this gym! I can always find a machine or a space to do my workouts and Karina and Josh at the front desk are super welcoming. All the staff here do a great job & I appreciate the effort that goes into making it such a good environment. I love being a part of such a positive community—big thanks to everyone who contributes to it!

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★ 5

It's a great gym in a small, but really well utilized space and a really good amount of equipment. I've never really felt like all of the machines/benches are busy and I've been going here for about a year now. Only issue with it is the price as it's a bit steep for a gym membership, but it's the middle of Capitol Hill and they do offer really good classes as part of the membership fee, so it's honestly decent value for $$$, just wish there were some cheaper options around this area.

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★ 4

It’s a full, basic gym. The price is a bit too high at this location - they should let you pay less for single gym access so we aren’t subsidizing salt water pools on the other side of town when this location is basically a cleaner planet fitness. While it’s been good using for the year I likely won’t renew and will go for someplace nearby that offers all the amenities being paid for.

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★ 5

Three floors of terrific workout equipment, clean bathrooms and every piece of cardio equipment for every kind of workout. I wandered in here a recent rainy Sunday and was able to do a HIIT-style workout and play with the wide selection of medicine balls, battle ropes, ski ergs, assault bikes and curved treadmills. Seriously, great place and very welcoming.

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★ 5

المكان جميل ومنظم

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★ 1

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★ 1

Could not reccomend a gym less. Staff overcharged me and tried stonewalling me when I sought a refund. I'm locked in for a year, but you can still save yourself

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★ 4

Incredible staff, good location near the metro, some parts of the gym could use a repair - it’s an older building and the A/C is on the fritz. Otherwise a great gym full of nice people and lots of good equipment and class options.

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★ 1

This gym regularly doesn’t open on time. It regularly opens an hour or more later than it should and never once has anyone on staff explained why or apologized for the inconvenience for those that arrive early in the day. Unbelievably unprofessional. The closest to an apology was when one of the managers yelled at everyone “not my fault!” after unlocking the door.

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★ 1

There’s always something leaking or broken. The place smells bad. One smith machine, and it doesn’t even go all the way down.

The WiFi here is horrific. I can’t even listen to music half the time because the WiFi doesn’t connect, and there’s no service in the building. Parking is terrible. You either pay, or risk getting hit in a tiny like 6 car garage in the back.

I was charged for a month while I had my account on freeze, and when I inquired about it, two managers have ignored me and haven’t credited me. Lack of professionalism.

I’m locked into a year contract which also sucks, as soon as it’s over I’m done here. Worst gym I’ve been a member to.

Only upside to this gym are the boot camp classes and the instructors. That’s it.

UPDATE
I’m up to 4 emails sent to 2 different managers to cancel my membership in the last two months or at least get credited for unauthorized payments, and nobody gets back to me. I continue being charged without a response. Nobody responds. This includes managers: Megan and Alex.

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★ 2

Not a great experience from the start. My first class was canceled at the time it was supposed to start. No notice of the cancelation via email, msg, or call. I have no access to the balance app to book a class on my own or get information of cancelations. Even after assistance, resetting my account and password, they confessed that the app has a bug. I was told my best solution was to call, if I wanted to book anything. I'm still hopeful that my experience will improve, but it is not off to the best start.

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★ 1

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★ 4

Great gym w a ton of equipment. ton of cardio machines free weights racks and literally everything. Only critique is sauna isnt hot enough. Below 180 F today on max.

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★ 5

This gym has been my home for training and getting a workout in for years. The facilities are top notch especially the large studio spaces but what stood out after touring other gyms in the area are the staff!!! Owen, Moses, Noel, Josh and Josh— they are so friendly it makes such a welcoming space to come.🫶

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★ 5

Excellent gym with lots of equipment in a good location. Really appreciate the extensive hours as well.

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★ 3

Balance Gym (Capitol Hill) has been my gym for over 4 years. Its a great gym. I like the fact that there are separate rooms/areas for different workouts. It makes it feel less crowded/overwhelming.

However, a few months ago they removed some equipment (inclined bench, declined bench, squat rack, etc). When asked they told me it will be returned in a few weeks. Its been a few months. Now they told me that the equipment is never coming back. I am kinda bummed out a because I used them for my workouts. :(

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★ 5

Just a quick note of the highest praise for the team at Balance. Everyone is wonderful. If you're looking for an excellent trainer, Eric M. has been a fantastic guide for me. I can't recommend him enough!

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★ 5

I love the low cost of balance gym and the access to so many various types of equipment. It has everything I need! A lot of the stuff needs replaced at this point though and I don’t see that happening anytime soon, so I guess you get what you pay for with that. The staff is super friendly though!

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★ 5

Great gym. I go in the mornings or in the middle of the day and never have trouble using the equipment I want/having space to workout.

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★ 5

Staff is very welcoming, friendly, and helpful.

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★ 5

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★ 5

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★ 5

Clean and organized

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★ 4

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★ 5

Great gym. Spacious, clean, and has everything you need.

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★ 5

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★ 5

Great space for exercise. Good studio with a wooden floor for working out on the heavy bag and jumping rope. Friendly, helpful staff.

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★ 5

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★ 3

The gym appears to be in transition recently (I hope) following equipment swaps - several of which seem to have caught the members by surprise. After a few months, we’re still waiting to see what is going to fill obvious holes. Turnaround times on repairs/replacements could also use improvement. The staff is usually helpful.

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★ 5

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★ 5

Great gym. Post COVID they are adding new machines and weights. Place is always kept clean. Manager and front desk staff are very kind too!

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★ 5

Great location and equipment. I was in town traveling for a week and has a great experience using their gym.

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★ 5

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★ 1

Really nice neighborhood gym with everything you’d need, also not that crowded. Was going strong for 3 months until I had some things stolen in between sets to include headphones. Tracked the headphones to Virginia that night, then back at the gym the next day. I came back to get my stuff but I really just wanted my wallet. When I tried getting the staff involved they were disinterested and unhelpful. Once I noticed that the headphones were there about an hour and some after the gym closed, it became clear that it was likely one of the staff members. I’m not one to really make a big deal of things but personally I no longer wanted to go to the gym after that. I eventually politely asked to cancel my membership and like one of the other one star reviews, billing was unhelpful to my situation and still decided to charge me an extra two months. You get what you pay for.

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★ 5

Great atmosphere!!!

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★ 1

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★ 5

I went here due to the fact that it is also a luggage drop and store in D.C. for when you are between hotel and airport. It allowed us to drop off our luggage after our checkout and still get to do additional touring of D.C. while not worrying about our luggage. Very useful.

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★ 4

Good. Gym

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★ 5

Amazing staff!

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★ 5

I've been a member for 4+ years and wouldn't think of changing to a new location. It's a great, clean, low-key gym with excellent staff and equipment. There's none of the flashy nonsense that you get at bigger corporate gyms in the area. Special shout out to the local gym manager Noel - he's been awesome the entire time. Would recommend everyone to join.

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★ 5

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★ 5

Spacious. Nice staff. Ample equipment

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★ 1

Had no issues the first few months and the price was right, but one day I went to the locker room after finishing my workout to find the door of the locker I was using was ripped off its hinges and my wallet had been stolen. The thief proceeded to make fraudulent charges on all of my cards. Despite there being cameras in the facility, the staff was not able to provide any assistance, and apparently the front desk had been unoccupied for some of the hour or so I was at the gym. I continued working out at the gym for several weeks after the theft because of the price and the proximity to my house, but in those weeks the locker had not been fixed and I noticed more and more machines were out of service. I decided to cancel my membership one day after finding the locker room and bathrooms unacceptably dirty. You may get what you pay for (no more, and potentially far less) but I have to recommend any other options.

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★ 5

I thoroughly enjoy how clean the gym is every single time I visit. Which is an important factor. Staff is friendly. Easy check in. I try to come during off peak hours - gym is on the smaller side so machines are not readily available during those time. Which isn’t a big deal. There is paid street parking (PAY FOR PARKING because you will get a ticket). There is also first come on available parking provided by gym - which is unavailable if during high peak hrs FYI.

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★ 5

Balance isnt perfect but neither is the concept of "balance". Relative to the rest of the duds (other gyms) in the city balance will offer higher quality on all accords. Even the trainers appear to be in the know. Front desk are always chill. I mean have you ever tried talking to the front desk at Golds. The aura of used car sells people is nowhere to be found. Plus balance is pretty inclusive in the 2021 sense. Cheers

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★ 5

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★ 5

Great range of equipment in an unusual building. Clean and well maintained without being too fancy. Not just rows of ellipticals but also harder-to-find ones, like a Jacob's Ladder and VersaClimber and a rope climb machine.

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★ 5

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★ 5

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★ 4

Moved to the area and joined during COVID. Older equipment but it's still in good shape. Folks do a pretty good job of whiping down the equipment after they've used it and everyone wears their mask as they should (COVID precaution). Staff is comprised of some nice folks. I'm looking forward to seeing what it's like after COVID.

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★ 5

Great gym, has everything I could ever want (Free weights, plenty squat racks, machines). I would say it’s a little overpriced right now, but once the amenities are available it will make it well priced

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★ 5

It was empty and nice today. I felt relatively safe working out.

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★ 1

Very unclear membership terms. Charged for 2 extra months after cancelation and were unhelpful during phone call. Facility is nice but customer service is poor and management is rude. Many better gyms out there would not recommend.

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★ 1

This location of Balance Gym is not professional and has Poor communication dealing with membership issues. I have been treated poorly and would not recommend this gym to my worst enemy.

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★ 5

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★ 4

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★ 5

Best gym in DC

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★ 5

Lovely please

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★ 5

Keeps winning best gym in DC and if you join, you'll know why. Nothing flashy, it's not a spa, it's about the fitness of their members and creative ways the gym deals with issues like the COVID-19 shutdown. I feel like I am part of a community, more than just a gym membership.

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★ 5

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★ 5

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★ 5

We visit quite often and always come to this gym. Find the staff very friendly and continue to come back.

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★ 5

The staff is great, the restrooms/showers are very clean, and the equipment is well maintained.Best gym workout. Clean,awesome staff, great equipment. Beats any other gym in town!

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★ 5

My colleague and I started taking body pump classes every Thursday with Julie, and really have gotten into it. I’ve taken a body pump class in the past at another gym and did not have a good experience, so going into this class at first was intimidating. Julie helped me one day after class finesse my form and I am grateful for that. Will continue to keep going, and adding Tuesday classes to my weekly schedule as well. Fun and motivating class overall!

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★ 3

Decent gym layout, good classes (and excellent instructors), very overpriced, rude front desk staff. Pricing is very opaque. At the end of the day, you're not really getting any more here than at any chain gym. It’s fine, not great.

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★ 5

This gym is super inclusive in the front desk staff is absolutely. myself and co-worker had the pleasure of going on a tour with Noel who showed us everything that we need to know about the gym. the equipment is maintained well it looks like and they have every piece of equipment that I could hope for. upon our first time visiting and working out my co-worker and myself really love this place and look forward to many more workouts there.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Sweaty

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★ 5

The best gym I've ever been to. Fantastic gym culture.

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★ 5

My favorite part of Balance Gym Capitol Hill is spin classes with Carly. Boutique spin studio quality included at gym membership price. These are intense, 45-minute rhythm rides with great music and professional instruction. Carly gets to know her classes and has a strong following of loyal attendees. 10/10 would recommend.

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★ 3

The worst WiFi ever.

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★ 5

This is about as good as a gym gets. Great people at the center of it and an amazing community.

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★ 5

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★ 5

Great place and friendly staff make a great workout place. It's good for any level of athlete. So much equipment to choose from. I wish it was open longer

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★ 5

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★ 3

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★ 5

I've been a member now for 6 months, having migrated from the old Capitol Hill Results, more recently acquired by Sport & Health. Balance is a much smaller, more compact gym than Results/S&H, but it has essentially the same equipment and training resources, offered at a substantially lower cost. Although Balance offers classes for the greying denizens of Capitol Hill, the gym generally seems to draw a younger crowd than does S&H, perhaps because of the fee differential. I had a batch of training sessions with Rodney Hill, who was great: very positive and he helped me refine and energize my workouts so that I get more out of them. He's also very nutrition-aware and can help in that department as well. Lastly, the gym's staff seem to have an affinity for 1960's Rock'n'Roll, which really energizes my workouts, while also encouraging me to feel young again! How can you beat that!?

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★ 5

My wife and I have been going to spin and bootcamp class with Carly, a Balance Gym Capitol Hill trainer, for more than 2 years and it's been superb. Her positive outlook combined with deep knowledge of spin and physical performance make her the ideal trainer. The group classes challenge both of us and are great for exercisers of all experience and fitness levels. We get a great workout each time and leave class feeling healthy and motivated. Balance also has a great, friendly staff who are very accommodating.

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★ 5

If you're feeling unsure about starting to workout or attend classes, you've come to the right place. At Balance Gym, you're not alone. Taking your first class or walking into the gym can be intimidating but myself and my talented co-workers want you to know we all start somewhere. Check out our classes- high energy, challenging and can be adjusted to any fitness level. See you in class soon!

Source: Google

★ 5

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★ 5

Great place to work out at any level. There are several classes to choose from. Lots of equipment to choose from. You can easily go to a different exercise until the equipment opens up that your waiting for. The staff is great and always helpful. I would like for them to open up earlier and stay open later.

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★ 5

Balance Gym on Capitol Hill is easily one of the best gyms I have visited. It offers an array of classes and lots of space and machines for individual training. It caters to all levels of fitness. It is clean and the staff is friendly. I found the personal training sessions with Rod Hill extremely helpful, not only for hitting the gym on a regular basis, but mainly for finding a workout that suits my goals and my fitness level. Thanks a lot!

Source: Google

★ 5

EDIT: I was surprised how pleasant it was given the outdated rating. Staff here are very friendly and helpful. They had everything I need at a really great price. I need plenty of free weights, cardio, and some fixed weight machines. So that makes it very difficult to entice me with the other bells and whistles. Having said that, I'm very happy with the price. I appreciate the free towels and will try their spin class. Talk to David! He's great!

FEEDBACK: I appreciate the perk of free wifi but would love it if the range would extend beyond the crossfit and bench area of the second floor. That's where the free weights are located and where I'm working out most of the time. Thanks!

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★ 5

Great gym

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★ 5

If you live and/or work on the Hill, then *this* is the gym to get your gains. I've had nothing but a positive experience since joining in November 2017. For a more structured workout, I can highly recommend trainer Rod Hill (FitSquad International). Rod is a true professional and a wealth of exercise and health-science information. Thanks, Rod!

Source: Google

★ 5

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★ 5

Had a please to meet my personal trainer Rod thu FOH employee,- Noel. Great customer service. Neat and clean Gym area. Rod guide me thru muscle groups and exercises to have quick results right after few sessions. Great personal Trainer and fun person to spend time with. Working out with Rod makes time flyers and result will not going to disappoint you. #LetsGoChamp

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★ 5

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★ 5

Best gym in the capital hill area!

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★ 5

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★ 4

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★ 4

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★ 4

A bit crowded, and I wish some of the louder classes were separated from the main work out space, but a good solid gym.

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★ 4

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★ 5

Great classes.

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★ 5

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★ 5

This gym has a great neighborhood feel to it, in addition to all of the standard weight lifting equipment, treadmills, and a variety of classes.

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★ 5

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★ 5

Was just in DC for the summer and loved coming here after work each day!! The staff is so nice and welcoming and even just for the short time I was there, renovations and new equipment were already underway. The only suggestion I will say is to change the music up a bit. But still 5 stars all the way!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

I've been a member since January. This is probably one of the best facilities I've belonged to anywhere. First, the value – roughly averaging out to $2 per day in a month – is unbeatable. Second, the equipment and amenities are top notch, new, and well maintained. Third, the friendly staff keep the place impressively clean at all times, even during rush periods. Fourth, the clientele is polite, everyone is respectful and keeps to themselves, and it's very comfortable for anyone at any level of fitness to come here. Lots of great group classes.

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★ 5

It's a clean and well equipped gym with plenty of trainers and classes.

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★ 4

Good gym with a variety of equipment

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★ 1

최악임. 사용자 서명을 위조해서 환불을 못하게 막았음. 결국 끝까지 환불 받아내는데 2달이상 걸렸음.

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★ 4

Balance Gym took over this gym one year ago and have turned it into a great space to workout. They have great classes, plenty of cardio machines and weights, and are making lots of improvements to the space.

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★ 4

I'm a regular and I find the staff pleasant and responsive. They are a magnitude better than WSC. The equipment changes didn't take anything away that I use and added interest in trying something new.

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★ 3

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★ 3

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★ 5

I've had a truly exceptional experience at Balance Gym Capitol Hill. I've been a member for over a year, and I visit between 2-5 times per week. The staff are friendly and personable. The gym is clean and I rarely experience difficulty with getting access to the rooms or equipment I want to use. The classes are fun and challenging. Parking is usually not a problem- there is plenty of street parking and there is a very small parking garage. Also, Capitol Bikeshare is right outside the gym. I will maintain my membership as long as I live in this community. There are many promotions for free visits so I would suggest giving it a try. I am very pleased!

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★ 4

Been a member here for a couple of months - plenty of machines and the classes are usually pretty good. Interior of the building is a little worn, but its all clean and the machines are in good repair.

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★ 2

This is a pretty blah and average gym at best.

The equipment is old and there's a poor selection overall. Pull-down bars have uneven grips; preacher curl set is missing a chair cushion. There are few plates in the freeweight area and I don't thing there's a 10lb plate in the building. There's no weight tree on one side of the gym and plates are tossed around on the floor. The treadmills are ancient like everything else in this gym and TVs on them don't work; when they do they only work for a minute or so and then turn off. Broken equipment doesn't get fixed or replaced here. Wifi doesn't work upstairs, only on the first floor.

Pros:
Towel service and limited parking is available.

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★ 4

This location was bought by and (as of December 1, 2015) converted into a Balance Gym.

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★ 4

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★ 3

I wish they were open an hour earlier and an hour later, especially on the weekends. The customer service is okay but the facility is nice.

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★ 2

Exorbitant price - over 3 times more expensive than the same gym in other locations in the city. The staff can be moody and the manager borderline rude. Just buy a pair of dumbbells and an exercise ball and work out at home.

Source: Google