★ 5

Grandkids had a great time, 90 minutes for 3 kids was $80

Source: Google

★ 5

Source: Google

★ 1

if I could give a place zero stars, this would be the one. I have never experienced such horrible customer service anywhere and it’s so obvious it’s Run by teenagers, Manager was also extremely rude, can’t believe this type of behavior from the staff is accepted. Nowhere on their website or in the waiver was it stated that a minor who is 17 and has a membership and a waiver signed by a parent who is OVER 18 needs an adult to sign in every single time they go in. had called to ask about the policy being anywhere on their website, whoever I spoke to on the phone believe her name was Kaitlyn or it started with a K tried saying it was definitely definitely in the waiver and that it also should be on the website and that there are signs. When we went and did not see any sign looked through the entire waiver and website was not Stated anywhere. she hung up mid phone call while I was speaking to her, then called again later on and got hung up on before I even finished my first sentence which was EXTREMELY Rude. absolute worst and most nasty customer service ever. Would never recommend this place and especially for the price. I had repeatedly asked where it was in writing or if it was anywhere on the website and it went silent and was ignored and also hung up on. Insane experience definitely chops a different place. Will be getting in contact with corporate because it is absolutely ridiculous the way I was treated.

Source: Google

★ 5

We had an awesome experience at this trampoline park for my daughter's birthday party. The customer service was great. Anyisel helped us and was super informative. The front desk team was welcoming and helpful. Party planning was simple, and the party we hosted there was amazing—so much so that we’re already planning our second one. Highly recommend!

Source: Google

★ 5

My grandchildren had so much fun. FOOD WAS GOOD AND HELPFUL AND NICE EMPLOYEES. I would definitely take the kids back there

Source: Google

★ 4

Source: Google

★ 5

Amazing place for kids of all ages. This doesn't have the zip line. But it has plenty of seating for adults, with a good eye on your kids.
I would say anyone 3+ will have fun here.
Snack bar and great video games a too.
We will definitely be back.

Source: Google

★ 5

Source: Google

★ 5

Fun place

Source: Google

★ 5

This is my grandson’s favorite thing to do on the weekends so we go all the time and we both love it! 10/10 recommend.

Source: Google

★ 4

Place is great for kids. I went here for the first time today with my daughter. The seating options is definitely limited to the parents when this place is busy. I about busted my butt in the ladies room with that rug they had under the dryer, caught myself though. Beware there are some aggressive dodge ball players, big kids with the little kids as I mean. They say no outside food or drinks but i seen a few people bring in their own drinks. I just bought the monthly $15 jumper because just for 90 minutes it’s $26 plus you have to pay for the socks if you don’t have them and that’s another $3. It’s a nice place to take the kids just to get them out of the house for some exercise.

Source: Google

★ 5

We have memberships and go here regularly and the staff is always great, anything that needs taken care of they do it. Last night was my first time having a party here.. and from planning/booking, during the party and up until it ended the staff went above and beyond. I didn’t have to worry about or take care of anything. It’s affordable which is a plus too! I am very happy with this establishment. And the GM is also very helpful and accommodating. I’d book it again and I highly recommend this place!

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Altitude Jump Park in Spring Hill is absolutely fantastic for kids! The park is clean, safe, and full of energy, with so many different activities to keep them entertained—trampolines, dodgeball, foam pits, and more. It’s the perfect place for kids to burn off energy while having a blast.
The staff is friendly and attentive, always keeping an eye out to make sure everyone is safe. I really appreciate how organized everything is, from check-in to jump time, which makes it stress-free for parents.
It’s also a great spot for families—kids of all ages can join in, and there’s plenty of space for everyone to enjoy. Every visit has been nothing but positive, and the kids always leave happy (and tired!).

We’ll definitely keep coming back—Altitude is one of the best family fun spots in Spring Hill!

Source: Google

★ 5

Nos encanta ver a nuestros pequeños gastar energías ,hay personal en english y español le recomiendo pagar la membresía sale muy económico , es un lugar sin dudas que nos aleja de tanta tecnología es muy satisfactorio ver como si se puede practicar sanamente es muy saludable !!!

Source: Google

★ 1

This place is horrible. The manager who worked at 5p 8/8/35 plus the tall kid in orange are extremely rude and harassed my family. I saw that kid pull balls from kids hands when playing and pulling kids by their arm. When we complained to the manager she said he is doing his job and can pull kids like that.

Source: Google

★ 5

Very friendly staff. Lots of trampolines to jump on and some had fun games to play. My daughter had a blast!

Source: Google

★ 5

Los niños disfrutan mucho la estancia aquí.

Source: Google

★ 5

We enjoy our membership here for the last two years. I recommend adding more lights to the jungle gym area.

Source: Google

★ 1

First time here, staff was great place is great kids loved it but they get only 1 star because it’s a cashless company I will never bring my children here again. I do not support cashless companies and you shouldn’t either

Source: Google

★ 5

Great exercise and fun for my grandchildren! Wish we had this when I was growing up!! Very clean, nice and cool inside and lots of fun! Love how kids can get moving , off of their devices/tablets, and get plenty of fun exercise!!! Fun friendly place!

Source: Google

★ 5

I’m onsite ALOT, numerous times a week with Grandkids and friends. The place is always, not sometimes or mostly, but always clean. Even the restrooms are clean and fresh smelling, and this is with many kids using them. The staff is attentive and friendly. The WiFi and A/C make it nice for us non-jumpers.

Source: Google

★ 5

Este trampolín en el área de spring Hill es ideal para que nuestros hijos liberen energías y hagan ejercicios mientras se divierten, su cafetería tiene buena variedad de productos para el consumo de nuestros hijos, el personal agradable y servicial

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Awesome place with great pricing for passes

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

We have a monthly membership because my daughter loves this place!!

Source: Google

★ 5

Un lugar agradable para llevar a los peques para que gasten energía

Source: Google

★ 5

Source: Google

★ 1

Very rude and a boring place

Source: Google

★ 5

The kids had a great time!!! And the service and staff were very friendly...

Source: Google

★ 5

Staff always friendly

Source: Google

★ 5

My grandson loved it

Source: Google

★ 5

This place is always clean and staff is nice.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

We had an amazing time at Altitude Trampoline Park! The place was super clean, the staff were friendly and helpful.
It was the perfect spot for a fun family day out. The kids didn’t want to leave! Highly recommend for birthday parties, group outings, or just a spontaneous fun day.

Source: Google

★ 5

The staff is very nice and very friendly.

Source: Google

★ 5

We got the $20 a month pass and come here at least 3 times a week. If you have a high energy kid and you want them to get tired fast, this is a place to do it.

Source: Google

★ 5

Went to a birthday party for granddaughter, and the kids love to jump n play. Keep an eye on your kids. The place gets full.

Source: Google

★ 4

Source: Google

★ 4

i love the place but i want the pink staff shirt

Source: Google

★ 5

I celebrated my kid birthday on Saturday, and he loved it. The staff did an excellent service everything was good. They have 3 hours to play, including with the birthday.

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 1

If the employees/owner aren't going to ensure safe practices at this park, then it should be shutdown. The 12 year old kids with no supervision are a problem, especially the ones that team up on and chase smaller kids in the dodgeball arena and, at close range and on the same side, try to launch balls as hard as they can at the younger kids faces. This is directed to your employees that are supposed to be watching over everything. DO BETTER / SUCK LESS.

I've asked your corporate to have the video reviewed.

Source: Google

★ 5

Trampoline's jump high so much things to do I was so bored when I came here I was not bored

Source: Google

★ 5

The staff are helpful and friendly. It's more family oriented than the place before it.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Fun trampoline park even for the little ones 5 and under.

Source: Google

★ 5

Kids had a blast tonight. I love how clean they keep the floors. They are always washing tables, cleaning floors and sanitizing. This is so important for germs! Some of the staff play games with the kids making it fun!

Source: Google

★ 5

Been here numerous times since it first opened and the experience is usually a little bit better than the time before. The owner and staff seems to be just as friendly, diligent and determined to keep this place in tip- top condition. The most important aspect to me is how safe this place is for the kids. Feel very comfortable just letting the kids run around without worrying if they will get hurt or in trouble. Not too crazy about the food selection but it’s expanding and serves the purpose. Another important thing, is that everything I have come across, has been reasonably priced. Many establishments try to gouge you inside.

Source: Google

★ 4

Source: Google

★ 4

Good place to take your kids.

Source: Google

★ 5

Great

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

GM just likes to scream and belittle customers. Ran by teens who are very confused. Was expecting more from a GM adult of an establishment. The entitlement is on another level.

Source: Google

★ 1

Over priced

Source: Google

★ 1

I am very upset with this place. This place has a very unsafe and dangerous side for children. It is the first jump at the entrance. My son broke his mouth yesterday just after entering this place. When he jumped and landed, his body hit the iron railing they have there. Nobody came to see anything, nobody supervises that side. My son has a very big bump and I imagine that other children have been hit, otherwise it could happen at any moment. That railing is a tremendous danger for the safety of children. Someone should do something because this place should definitely have screens , not iron bars, a complete irresponsibility.

Source: Google

★ 5

It's $10 a month for an hour you can't beat that. The kids love it. The only downside is that it's kind of cold inside and it's kind of loud with all the kids yelling and screaming so I would advise bringing some headphones or ear plugs so you can just listen to your phone while you're there

Source: Google

★ 5

Fantastic for the kids, quality facility,cleanz well run. Kids love it. Membership is worth it

Source: Google

★ 5

Kids absolutely loved it

Source: Google

★ 5

Such of great place for our kids, friendly environment

Source: Google

★ 5

We went on a weekday so it was not busy at all, just a few other kids. My son had a blast playing the interactive jumping games while I sat in a massage chair. The woman at the front desk was extremely helpful and friendly as well. You do have to buy their socks, they won’t let you jump with socks from another park. Can’t wait to come back!

Source: Google

★ 5

Source: Google

★ 5

We love this place! It’s great to have the massage chairs while the kids jump too

Source: Google

★ 5

While I wish there was more variety in the park, my daughter & I are avid trampoline park goers, I do appreciate this area and everyone who works here.

The staff is always kind and helpful and the actual play area is clean and well maintained.

We were here a few months ago; there was an slight altercation with a young boy, my child, and myself and team member “Phey” (I believe that was her name) was quick to address the issue AND resolve it so that all 3 of us could continue to enjoy our time there.
Thank you to everyone who works here.

Source: Google

★ 1

All 3 of my kids got RSV from this place. Do NOT go there ! I had a friend also go and there kid got hand foot and mouth . The people that work there are also kids and do not watch the kids or keep the place clean

Source: Google

★ 4

Great place to entertain the kids. Excellent Value. My only problem is they should have separate times for children 7 and under.

Source: Google

★ 5

Lots of fun!!!

Source: Google

★ 5

So much better than the previous one, my Son loves coming here.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Our grands like to bounce and usually enjoy it. The price is good for a membership. However….. parents of young children BEWARE!! Today our 3 yr old was bullied by two teenage girls. They bounced super hard(on purpose, said he was in their way) and he went flying & came down on the side of the pad. He was crying and they stood laughing & laughing at him. Mom called manager because they were mouthy & disrespectful. The manager reviewed the tape and saw it all. The girls’ parent/s were told and I guess it was a warning. Just unbelievable that two very young teen girls would actually bully a three year old then laugh as he cried.
We are very disappointed in the whole Altitude policies. It should be zero % tolerance for bullying, especially when teenagers bully a preschooler!!!!!!

Source: Google

★ 5

Source: Google

★ 5

Fun for the kids with great service.

Source: Google

★ 5

This place is awesome, above and beyond community partner. Thanks Nicole and team.

Source: Google

★ 1

This 1 star is for how the company as a whole is treating the situation from Gastonia. Not a place I'd take my kids.

Source: Google

★ 5

Source: Google

★ 5

Had a birthday party held here, best prices around. The staff was great, and I would def go again. Highly recommend.

Source: Google

★ 1

Staff doesn't watch the zones for a safe, fun environment.

Source: Google

★ 1

This place is run my teens ( no adults in site!) who don't pay attention to the kids. There's always fights and kids getting hurt! Attendants (who are teens ) stand there but are not really looking. This park should have stricter rules and kids that cause trouble should get banned from going back.

Source: Google

★ 5

We had an amazing experience hosting our school fundraiser at Altitude. The manager was prompt with communication and very helpful throughout the entire process. We were met with smiling faces and lots of the excitement from the staff. EK8 will definitely be back!

Source: Google

★ 5

Always a fun time!

Source: Google

★ 5

Excellent opinion for indoor playtime! My kids love it!

Source: Google

★ 5

We bring our kids here almost every weekend and it’s one of our favorite parks. Today, on our way out, I noticed that my necklace had broken off the chain that contained my sisters ashes. I told one of the team members, not expecting them to do a sweep of the place right then. The employee insisted that she look for it without hesitation, and once it was found she shared her own experience on having a necklace containing her grandparents ashes. I feel so thankful for the kindness of this employee and I’ve never had a bad experience with staff at this location ever

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The membership is a perfect, low cost way to keep your kiddo active and entertained. My son loves to spend a couple hours here any chance he gets!

Source: Google

★ 5

Small but mighty. My 9 and 4 year old love going. It’s also affordable. We did the monthly package and have gone 3 times already since having it. I do recommend 😎

Source: Google

★ 5

Had the absolute BEST experience here today! I brought 18 kiddos with me and not only did the staff make everything so easy (some had monthly passes, some needed guest passes and some needed socks) they also made my daughters day by giving her a birthday gift and were so kind to all our kids- giving them a few extra jump minutes too. This facility is so clean and very safe!! 10 stars!! Thank you for making my daughter’s day!

Source: Google

★ 1

Ride back talking employees manager does nothing about it place smells bad like not clean throw up smells

Source: Google

★ 5

Love it but too expensive

Source: Google

★ 5

Love taking my son to this place. They keep it clean and have good staff who are always present.

Source: Google

★ 2

Nice place. I just didn’t like so many older kids who didn’t seem to care about the smaller kids safety. Very disrespectful. Throwing balls clear across the room and getting loud with each other. Jumping very close to kids like freaking Tarzan from one side of the room to the other. One “staff member” was just hanging around with his friends.

Maybe have different areas or times of the day for “bigger kids”. And a capacity limit would be nice, too many people in general.

Also, a child can just run right out the front door. I think there needs to be safety precautions in place.

Source: Google

★ 1

This is our third visit to the Altitude Spring Hill location. I am extremely disappointed with the staff and safety enforcements. The dodgeball area is not monitored nor are proper game rules enforced, My son loves to play in the dodgeball area and we are well aware of the liabilities when playing in this area. If you're in the dodgeball pit, expect to get hit in the face with a ball!

However when older teenagers are PURPOSELY targeting the 6/7 year old children, this is NOT ok. All we got was a staff member coming over and saying " Lets play nice and older kids shouldn't hit the younger", and then decided to go stand at the front at party check in laughing and talking with other staff members. I was there for 2 hours and only two employees came to stand at the dodgeball pit area, for less 1 minute each time.

I have never been to any other trampoline park that does NOT have a dedicated staff member stationed at the dodgeball pit, who enforces the game rules and ensures all children are safe.

It is clear after reading prior reviews of this location, this is a consistent complaint from other parents with NO resolution. Prior reviews show that the marketing/owner team simply direct you to send your complaint to an email to discuss further.

Source: Google

★ 5

It’s a cool place to take the kids to have some fun, the membership is worth it. They do a good job maintaining it.

Source: Google

★ 5

BEST PLACE TO DO A BIRTHDAY PARTY!!!! Taryn was our host, he did amazing setting it all up with Nicole the G.M- 11/10 experience! Thankyou all!!

Source: Google

★ 5

I’ve been taking my 1.5 yr old nephew here for about a month for the junior jump and the staff are always so pleasant and kind. The young ladies that work there are really sweet and great with the littles. Nice area of tables for parents to hang out while the children enjoy themselves. We’ve only encountered one small issue when another parent became unhinged and accused us of moving her stuff. We were confused at first, because we had just got back to the table. Apparently her stuff was the bench behind us where she left it. All in all the place is great for kids of all ages to get some energy out and exercise. We love it!

Source: Google

★ 5

Source: Google

★ 1

Today I tried going to altitude and when I got there they said I needed a parent but I’ve been here many of times without a parent even talked to the manger the first day I went there and they said it was fine for me to go in without a parent a girl worker said that in the notes it said I needed a parent me knowing I don’t need one the workers were very rude.

Source: Google

★ 4

Great place to let the kids burn off energy

Source: Google

★ 4

Had a great time jumping and running around like a kid (I'm 68 - closer to 69, LOL)

Pay, put a wristband on, and go!!!

Source: Google

★ 5

Always have an AMAZING time here… I really am not sure why the overall rating average from Google reviews is so low. Regarding concerns about the staff, there is only really one girl that works the front counter from what I’ve seen who is a little rude but everyone else is outstanding. The redheaded manager/possible owner (not sure to be honest) is always a sweetheart and absolutely amazing as well. Also, regarding the pricing confusion, I’m not sure why some of you are coming on here to rate this place poorly that you’re taken by surprise by the pricing when it is clear on the board before you sign up for a membership… Like it’s right in your face. You could also call ahead if you’re really worried about “saving yourself the trip “
Also, I have never been charged a spectator fee, or any other fee that others claim to have been charged. The $3 sock fee is a one time fee as long as you don’t lose/forget your socks so really not a big deal at all.. I guess the only critical input I would have to Include myself is The staff that watches the kids, jumping directly —should have more “Strictness “in terms of enforcing physical well-being. For example, I’ve had to ask Supervising staff like twice, two separate instances, to step in between two kids that were WAY too physical with each other or fighting Over the video game trampoline section. I understand the staff are also older teenagers but it’s your job to step in the middle of something like that, I always hate to be that parent, but if it escalates that badly and you work there, just coming up to them with your uniform is enough to get them to stop you don’t really have to do much… only other incident we had was younger kids, taking up the larger stall in the bathroom for no joke a good 20 minutes and would not leave the stall and were just filming what sounded like TikTok videos or a Snapchat which honestly just comes down to the establishments drop off policy and just better policing that I guess. It’s very apparent that parents take huge advantage of the policy definitely treat it like a daycare of sort lol keeping our membership, love the place, love the staff, honestly just wish it was a bigger place with more activities that would be amazing 😁 I guess another “know before you go “even if you have newborns that are tagging along with their older jumping siblings you will have to sign a waiver for the them It is for every individual in your party.

Source: Google

★ 5

My kids with asd had an absolute BLAST here! Everything was clean and safe!

Source: Google

★ 5

Hayley is the best! What a deal for the membership! I really enjoy coming here after school to get out all that extra energy! Thankbyou for places we can take our little ones!

Source: Google

★ 1

Not a good place at the managers shouldn’t work in a kids place being with a lot of bad energies when they treat the costumers so costumer service I’ll give them minus cero I Don’t recommend this place

Source: Google

★ 5

Awesome and super fun for the kiddos! Bring sanitizer wipes and watch your child like a hawk so they don't get hurt. Overall cool place! Would consider having a party there.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I’ve been a member at this location almost since they opened and never had a problem until now. My son 5yrs old loves this place, not so much now. My son was playing in the dodgeball area and all of a sudden I hear him screaming from the top of his lungs saying stop, stop. When I hear his voice from where I was sitting I looked over and see my son in corner with his head down yelling and crying, there were 2 older kids throwing multiple balls at him hard and fast. I quickly got up, ran towards him, mind you, there were no staff members around the dodgeball area. I picked up my son and his face was frightened and really red. I finally see 2 staff members talking and laughing to each other. When they saw me, they said oh yeah I told the older kids to come out but they didn’t. So basically tells me they knew that my son was yelling, but didn’t do nothing about it. I said why was anyone not monitoring the dodgeball area? And why would bigger kids 9 -12 years old play dodgeball with younger kids 4-6 yrs old at the same time? So I walked to pick up our belongings and spoke to the manager and all she tells me is well you did sign a waiver. I was so hurt by her response. No sympathy what’s so ever. She also said she would call the older kids parents. (Which tells me the parents were probably not there). I told her to provide me a number to corporate but she didn’t have one. I requested I cancel my membership and left. Beware of letting your kids jump here as the staff will not care about your kids safety. How I look at it, this was a form of bullying.

Source: Google

★ 1

Crazy prices! Just call ahead and ask about cost you'll save yourself the drive. Don't recommend.

Source: Google

★ 1

$26 per child for 90 minutes is wild. Then you have to pay for jump socks even if they are from another trampoline place with the grip underneath. If you’re a parent you will also have to pay a fee to watch your child. As someone who just moved here from Oregon, I don’t understand why the prices are so insanely high for this place when trampoline zones out there are 16$ a kid and is sooo much bigger then this place. Would rather make the drive to a bigger place that charges less.

Source: Google

★ 3

The reason why I gave the three star is because that are too many bigger kids in there that when you have smaller child they don't see them around and they might get hurt. I suggest that you have another spot where you could have just smaller kids so that they don't get hurt by the older kids.

Source: Google

★ 4

Too expensive for what you get, but it's local to us. We will be back.

Source: Google

★ 5

This is a big jumping playground for kids and adults. There's also walkways so u can stay near ur kids, or you can sit at the tables, and still see them. You can pay daily or monthly fee. I think it's 2 or 3 hours per time u go, but cld be longer? They also have games. It's a very fun place!

Source: Google

★ 5

Fun a little pricey but good if you do the monthly plan..

Source: Google

★ 1

I tried to email the owners of this establishment to let them know that I had an incident at the Springhill location with my granddaughter playing dodgeball and a grown man probably in his 30s which I have video of through the ball directly at her face and when I went and told somebody about it, they did absolutely nothing They won’t even respond to my emails. I will be canceling three memberships to this place. I am done.

Source: Google

★ 5

Wonderful staff, had birthday party and everything was taken care of, Staff went above and beyond

Source: Google

★ 1

Tiny and expensive! They charge a "spectator fee" for you to be with your own kids and demand you buy their branded socks. They're priced like much bigger, much nicer places but they're just not.

Source: Google

★ 5

Our family and I had a great experience!!
Cayley went well over our expectations! We will definitely be back!

Source: Google

★ 5

This is a good time! Fun for everybody

Source: Google

★ 1

Very poorly ran. It is very unsafe for the kids the way the teenagers are running it. It needs shut down.

Source: Google

★ 4

I took my 2 kids ages 4 and 7 on a rainy day, they had a great time. The equipment was well maintained, all looked very new. I appreciated that there were inflatable pads to jump on rather than foam block pits. It was clean. I usually worry about old kids running my smaller ones over but there were more kids under 48” than over. They offered some interactive games with sensors that I had not seen in comparable businesses, and my younger son enjoyed the enclosed playground. The only reason I deducted a star was a felt the prices were high compared to other similar businesses, and the spectator fee was not something I had seen in other cities, however the cashier waived it with a military discount. Overall I would come back.

Source: Google

★ 5

My son was invited to a birthday party that we attended. It was a great experience for our first time birthday event. (We have been here before at the Tampa location and it was not as good as this one was.) The female staff that was handling our birthday party event did a great job handling everything! The parents also did a great job at making sure all guests they had invited felt included and happy! The children had a blast!! Several things to play on, gaming area, food was very good as well! They even allowed us to bring our own drinks for the party to share, as long as we didnt have labels on them.This is a great family event to do together. I highly recommend the Spring Hill location. We will be back for sure!

Source: Google

★ 5

It is clean and the staff that works is very friendly,

Source: Google

★ 3

Very loud, my grandkids love this place. I think the waiver for spectators a little overkill. I own a bounce house company, so I understand lawsuits.

Source: Google

★ 5

The monthly membership is affordable and makes sense for the kids who love this type of activity.

Source: Google

★ 1

They do not accept cash, only card. To jump for 2 hours is a super high price of $30 per kid. The biggest scam, they force parents to pay a spectator fee of $3. Why am I paying them for me to look after my own kid? Not a great deal. Not much to do in here. Don't make the same mistake I did- leave your cash at home- or better yet save yourself the trip

Source: Google

★ 5

This place is exactly what families need. Pricing is very reasonable especially considering the size of the facility and if you opt for one of their monthly subscriptions. It is not a daycare service so you do have to supervise your younger ones. Absolutely worth it.

Source: Google

★ 5

Absolutely love this place. When I spoke to the manager on the phone about a birthday party, I made sure to let her know that we really appreciated how the business was being ran, the staff has been great so far.
I was really disappointed with Summit, and was sad when they closed down as we needed a place like this for the kids in Spring Hill but I was extremely pleased coming to Altitude. I can sit down and not worry while my son goes to play, the staff is very attentive.
Thank you!!

Source: Google

★ 4

Source: Google

★ 5

We really enjoyed ourselves today. My grandson is 7 years old and does not have many friends up here in spring Hill from St pete. Today was a good day for him I thank you all for being so close to home!! be back soon
😊

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 5

2nd go around since they opened and they started doing junior jumpers which was perfect with a much better price point for smaller kids. All equipment was very clean, bath rooms clean and friendly and helpful staff. We went first thing in the morning during a weekday and it was not crowded. Perfect environment for the littles. Can’t wait to go again.

Source: Google

★ 5

Source: Google

★ 5

I have a bunch of ideas. Please pass these on to the owners.

If you could figure out a way to do what the skating rink does by getting into the schools then you will be packed.
Maybe do like dodgeball tournaments and donate 20% of all snack bar back to the schools if the middle schools hand out a flyer to all the kids once every 3 months or something like that. I mean obviously elementary schools too. Or something more straightforward you have a special event for three or four specific schools all on the same day of a month and you ask them they'll hand out flyers and you donate a portion back to the schools.
Hey I bet a lot of the parents would pay $10 or $20 a month for unlimited use of the massage chairs.
I really think if you could have somebody in there leading some sort of group games or events that would get a very positive result.
Maybe one of those jukebox machines where somebody pays a dollar to put the next song of their choice up on the radio.
We could have a rock climbing wall up to a zip line.
Maybe you could rent the empty party rooms to a podcaster or something. Make them YouTube or tiktok video shooting rooms.

Oh and after you do any of these ideas do a press release and try to get some local news outlets to run the story.

I don't know if you could partner up with any of the after-school therapy people / places.

Collaboration with the library?

Some sort of daily or weekly challenge like a rope climb or a weight lift?

Some sort of referral program.

And finally some ideas for kids to make long lasting friends there where they start to see regulars. Some sort of reason for the kids to go back every single weekend so they'll see familiar friendly faces.

I really don't have any good ideas on how to kids to make an emotional connection with the place other than to just have an atmosphere that encourages meeting recurring friends.

Collaborative multi-person activities of some sort.

Maybe every hour there's a three versus three tug of war or something I don't know.

Sumo costume night?

Some sort of murder mystery or capture the flag or among Us, but in real life.

Trivia? Find the hidden marble or riddle night?
$3 to enter winner gets a robux or v-bucks gift card.

I don't know how you'd make money on half the stuff.

Okay that's all my ideas. Some of them are probably terrible. I just wrote everything I could think of in the middle of the night.

Good luck with everything.

Source: Google

★ 5

Source: Google

★ 5

My family enjoyed this place. However it would be great if the place offered the free slice of pizza per visit for membership rather then just little treats. And also the past gym was very messy, I suspect children being their treats into the play ground and drop wrappers and candy. It would be great if it was encouraged for everyone to keep the location clean. Also, we did not enjoy the pizza very much.

Source: Google

★ 5

Went to a birthday party this month and wanted to go back again to check it out some more. The staff was super friendly and helpful. I was glad to see everything looking clean. We can’t wait to go back again! We bought the monthly pass today. That’s a great deal.

Source: Google

★ 5

I had an issue with my account ever since I had it and Nicole the GM was here today!!! She solved my problem like a pro! I'm happy that this company has such an amazing 👏 problem-SOLVER!

Source: Google

★ 5

We came for the first time today and what a difference from the last trampoline park they had here. This place had so many options and interactive games for the kids and I loved that it was open so that parents can easily watch their kids but let them explore amongst themselves. All of the staff was amazing, the DM was amazing and courteous and went out of her way to recognize my son since it was his birthday. I can’t say enough great things about this park, especially being the only one in the area! If you were hesitant to come, change your mind because your kids will love it!!!

Source: Google

★ 5

Staff is very friendly and helpful every time :) always a great expierence!

Source: Google

★ 5

Exited to go 5 star thrill of the unk

Source: Google

★ 1

Horrible experience I canceled my membership and they still charged me $50 plus dollars tried getting my money back and no response

Source: Google

★ 5

Awesome experience me and my friend Jordan found this worker called Dylan and he was extremely nice and helpful to us

Source: Google

★ 5

The Easter glow event was amazing! Nyima and Zahaira were so sweet to my kids. All the workers that night were friendly, fun, and engaging. You could tell that they were enjoying it as much as the kids were. It makes all the difference when people who put on events love it as much as the people enjoying it! Looking forward to future events now that we have a pass!

Source: Google

★ 3

I'll start by saying the facilities are clean, up to date and there are plenty of different options which was great. The lack of seating for parents is worrisome. All the parents had to stand in the middle of the trampoline area to keep an eye on their kids. Prices are steep and if you don't purchase a membership it's not really worth it. The staff needs A LOT of help with training. I understand most of the people employed must be fresh out of highschool, with no children of their own but they lacked any sort of leadership or control over situations. It was up to the parents to ensure safety protocols were in place since most of the employees just walked in circles talking to each other and some facilities were completely unsupervised. I know food prices have increased but $3 for a tiny bag of chips is rediculous as is the $1.75 per game in their arcade section.

I decided to do the $20/month membership here bc Flying Squirrel in Land O Lakes was fantastic and I was hoping for the same experience closer to home but was ultimately disappointed. This place could be great if they hired maybe more qualified and involved staff or provided clear training for the current employees. There was an employee at every station at Flying Squirrel to ensure safety protocols and rules were enforced and they even played with the children and showed them how to play the games. Here, it was a free for all. Injuries are bound to happen.

The best employee experience I had was with the women at the front desk. They were informative, friendly, patient and professional. Also one male employee near the dodgeball section was watching the children properly so there is definitely hope for this place. I will continue to support local and watch for any positive changes!

Source: Google

★ 1

Great deal for the passes, a lot of fun for the kids. But out of many visits, every visit the staff are very rude. We signed up for the 3 month pass and I won’t be renewing for that reason alone.

Source: Google

★ 2

All staff standing around talking to each other , a kid jumped off the high jump onto my daughters head. (the staff looked like they would rather be ANYWHERE but here) … waited to ask someone for ice , they didn’t ask why my daughter was crying or concerned about her at all, they said … oh, well if you want ice you need to fill out an incident report, I said no thanks , so she kindly said okay, walked away and did not give me ice .. lol … FLYING SQUIRREL is so much better!!!
They have a few fun activities but it is very small

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Brought my kids here last week for the first time, and definitely won't be the last! The whole place was clean, organized and the staff was extremely friendly.

Source: Google

★ 5

Source: Google

★ 5

I am so thankful for Altitude. It's well managed, clean, affordable and great exercise for my son.

Source: Google

★ 5

Kids have a membership and we have been twice so far. A good assortment of different activities including a bouncing video game, joust area, trapeze, and dodge ball. Bri was very friendly and helpful checking us in.

Source: Google

★ 5

Junior jumper experience during the week is always fun to take my three-year-old to get her energy out from the morning you can’t beat 10$ for 2 hours

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Clean, friendly, fun for both adult and child.

Source: Google

★ 5

Altitude Trampoline park is amazing. We are members and my daughter absolutely loves it. David is very friendly and helpful.

Source: Google

★ 5

This place is awesome. Couldn’t wait to come see this place. My daughter is having a blast. Very clean. Prices are reasonable. We will be coming here a lot.

Source: Google

★ 5

My son had a blast. I also enjoyed it. Lots of fun activities!!!!!! Reasonable prices

Source: Google

★ 5

Great place and very reasonable price

Source: Google

★ 5

Clean environment staff is great the gm is the best

Source: Google

★ 1

Price was a little ridiculous, 28 bucks for 1.5 hrs and 3 dollars just to spectate? Also, have to buy their specific socks. So long story short staff was super rude, super over priced and kinda ridiculous all together.

Source: Google

★ 5

Superb customer service. Cayley upon arrival gave us a very warm welcome . Thorough explanation- paired with excellent communication and service. Great face and representation of the start of what we hope a long term safe place for our kids to hangout and play ! Thanks Cayley !

Source: Google

★ 5

I like that they finally got a trampoline park back open for our children because there is nothing much for them to do and the young lady Rhianna is courteous and she is very attentive and good with the children the facility is kept very clean and is ran better than the one before.

Source: Google

★ 3

My daughter loves it and it’s close to home . I like flying squirrel better because it’s bigger and gives law enforcement discounts party packages are cheaper there. There’s just not a lot to do the younger kids. Sign in the kids play area says children under 5 must be accompanied by parent and the kids working there kick me out lol . Absolutely hate that it’s cashless . Not everyone carries a card or uses a card, I think that’s pretty messed up.

Source: Google

★ 5

Staff super friendly and helpful. The trampolines is very clean. And last of all it is fun! Fun things to

Source: Google

★ 5

This place is very clean and more organized than the last owners. Staff is very helpful and actually watch the kids. The last owners/workers never payed any attention. There are rules and I love that! I love that the owner/ manger is helping, watching, and is even attening at the register to help customers with their food and drink needs. There is seating available for parents and even party rooms available for birthdays. My boys had an amazing time. Definitely recommend coming back.

Source: Google

★ 1

This may actually be the worst trampoline park in the United States. Not only is a staff not watching what’s going on, but they are also charging crazy prices. They actually charge parents to go in and watch your children. Why would a parent lbe charged to supervise their child But yet they still charge. Absolutely ridiculous. They don’t control how many people are allowed in the building, a real hazard. There were way over 500 people in the building when we visited. This is just a shameless cash grab. They don’t care about the safety of their guests or they would actually have the workers watching the kids instead of hanging out with each other. Some of the other trampoline parks in the area are 10 times better. They have management and staff at other parks that know what they’re doing. Stay away from this place at all costs.

Source: Google

★ 5

I just wanted to share we always have a wonderful time visiting. Julie is the best and so amazing. She always makes sure my daughter feels welcome and like a superstar when we visit. She truly goes above and beyond. All the staff are great and make sure the kids safety is priority number 1. I really can't say enough great things about this place. Prices are great and it is fun every time!!
Included some glow night pics..

Source: Google

★ 1

This place is ridiculous $4 for expecting
$30 to jum for 90min. First and last time.
Do not visit. I spent $80 for my 3 year old son 90 min.

Source: Google

★ 5

Awesome place to take the kids to burn off some energy. Parents if you have not experienced a session at this park, you’re missing out on some you time! Guaranteed nap time for the kiddos when you leave. They have trampoline courts, playground, airbags, trapeze and a cafe to buy some snacks and food while you visit. Give it a try and they have cheap monthly membership options to meet your budget! Highly recommend!

Source: Google

★ 5

jillian is such a great employee thank you for all of your help tonight

Source: Google

★ 5

Source: Google

★ 5

Love this place! so clean and so much fun. Service to get in was so quick and easy thanks to Cayley who helped us. She had a great attitude and made the process so easy and efficient. She is amazing. Will be returning here!!!

Source: Google

★ 5

Altitude is a fun place I can enjoy with my family and friends. Had a great time and great service from Cayley who got me in quickly so I can jump!

Source: Google

★ 5

Absolutely an amazing community and awesome staff members! Especially Dylan Fraking.

Source: Google

★ 5

Love this park! Lots for the kids to do, very clean and the staff is super helpful. Prices are fair and the pizza is incredible.

Source: Google

★ 5

Source: Google

★ 5

Great place. Clean and consistently safe. Also Cayley Dancsak is a great cashier 10/10 service. And Danny is cool too.

Source: Google

★ 5

Great place for the kids Aiden g. Was super nice to the kids helped them when they needed help all the staff was amazing

Source: Google

★ 5

Very fun place to attend! Many great activities for the kids to do.

Source: Google

★ 5

Great place for families of all ages! The party rooms are also amazing to celebrate a special Birthday or even an event!

Source: Google

★ 1

Very small and not much to do at all. The pricing is ridiculous and its cashless! The big kids jump with the little kids and the staff dont even make the kids form a line or take turns. I had to tell the kids to wait that my son has been waiting 5 min to jump because other kids just kept cutting him off not to mention this 2 yr old girl wandered off into the parking lot multiple times. I took the little girl back inside to the manager and the manager goes "oh ya I saw her out there alone not to long ago!" Really?! I get the mom should be watching her child but I believe any good human would have got the 2 yr old girl and brought her back inside. I dont know but this place needs a lot of work

Source: Google

★ 5

Great deals for kids to jump with membership while parents relax, or join in. Growing in popularity and busy with lots of young kids and teens. Only issue I've seen is inconsistency with the "rules" the staff want to enforce.

Source: Google

★ 5

Very nice clean place. Alot of staff walking around watching the kids.

Source: Google

★ 5

I LOVE that Spring Hill finally has something for the kids to do.
Nina was very helpful in answering my questions & finding someone to answer them when she was personally unable to.

We signed up for a monthly membership that allows daily jump access & is cheaper than the hourly jump & I see it as a gym pass for the kids.
I feel like they really made the best with the space they have there & they keep it very clean.
I’ve gone 4 times now & every time I’m there everyone is polite, love the hospitality here!

Keep it up & thanks for what you do.

Source: Google