★ 5

Source: Google

★ 1

On January 25th, after 7:00 PM, I brought my children to swim at the Pensacola YMCA. At first, one member entered the pool and was only shouting loudly. Since he looked even older than my high school child, I did not mind, because everyone has their own way of releasing emotions. But later his dangerous behavior escalated — he began using his hands to scoop pool water into his mouth and then spraying it back into the pool, which clearly contaminated the pool.
The lifeguards simply stood at a distance and did nothing. This happened multiple times. I had to remove my children from the pool, and when I reported it, I was reprimanded by the lifeguards: “They just don’t listen! Without supervisor instruction, lifeguards have no authority to act!” Until we left, no lifeguard took any action.
I then approached Supervisor Brittney. At first she pretended not to understand, and only after my strong insistence did she come with me to the pool. She merely spoke a few words to the lifeguards and took no measures. Even though she was present and witnessed this behavior directly, she did not stop it. Instead, she excused it by saying “he is special needs,” claiming she had to speak with the parents first, and even signaled lifeguards to ignore me. I stressed the urgency and demanded immediate action, but she kept repeating that she had to talk to the parents. I wondered, isn’t it the parents’ responsibility to supervise their child at the pool? Only when the supposed father happened to walk by did she ask him to restrain the child, and he merely told the child to behave. The behavior did not improve.
The supervisor even told me she did not need to handle these matters in front of me, and repeatedly emphasized that no matter what channel I complained through, nothing would change. She even mentioned that in previous complaints, her supervisor Bonnie only asked her about the situation without requiring improvement or guidance. She concluded that the problem was parents like me — because we rarely go to YMCA but still pay monthly fees, thinking of it as supporting the YMCA. But today I saw such a terrible situation, not only without proper treatment, but my children even asked me: why do “special needs” not have to follow the rules, while those of us who do are forced to leave?
Later, one of my children told me his ear hurt so badly he could not sleep. Since it was already 10:30 PM, I had to take him to the emergency room. We stayed there for more than three hours, and the doctor said that such poorly managed and unhygienic places are not suitable for children, who can easily get sick from them.
Therefore, I can only choose to cancel my membership. Good intentions should be properly used, not abused by poor management.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Desperately need another leg press. I try 3-4 times to use it. Most of the time I have to go by Planet Fitness to use that. Sad but some use their phone while on the machine at the “Y”. 😢

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Always a great place!

Source: Google

★ 5

Swimming class for grandson

Source: Google

★ 5

Pretty convenient location literally in front of my apartment. Staff, equipment and amenities are great! I just wish they're open later than 9PM.

Source: Google

★ 5

A real pleasure to swim here and use a fabulous gym. My students have learned to swim and the staff is excellent; always friendly and helpful. Just love coming here. Highly recommend to anyone wanting the motivation to feel fitter and healthier.

Source: Google

★ 4

Great place to swim, workout, go in the sauna.. some things can be improved, parking is horrendous btmut that is to be expected in downtown Pensacola.

Source: Google

★ 5

Dan from Indy and Lincoln (from Lincoln) provide good service! I think their service stem from being from the Midwest.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very nice community

Source: Google

★ 1

Something looks like black mold in the ceiling near the stairs

Source: Google

★ 1

Dirty locker rooms, limited parking, crowded gym with not enough equipment, fake happy employees, limited basketball hours, and you can’t bring a guest anytime you want despite their high prices.

This is supposed to be a community gym, and it is not.

Source: Google

★ 5

Wonderful people, perfect coaches, what else do you expect from sport places ?!

Source: Google

★ 5

Excellent swimming instruction!

Source: Google

★ 5

Very nice, spacious fitness center with full complement of equipment New community center upstairs with board games and additional equipment like treadmills and barbells.

Source: Google

★ 5

Great gym. Kind employees. Love the new upgrade with new machines and more equipment

Source: Google

★ 5

Source: Google

★ 5

Brittany was exceptional in getting us signed and on schedule with our payments

Source: Google

★ 5

The Y got some nice new gym equipment and a new weight room!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

The reason I gave this a tow star rating is because I was in ymca today on a sunday minding my own business thinking I could be at peace and not be bothered but, a woman who I think was a surprivor came up to me today and said my subcription or something was expired for almost a year I thought that our subscriptions are to continue unless we unsubcribe from the ymca monthly and not have to pay 80 dollars for a shity workout or swim in a pool, where employees, young girls who can accuse anything on anyone at work without provided proof, the surprivor that had blonde hair told me that I was making them unconformable and i was staring at them all day and it made me feel as if i was a monster or felt I am that bad of a person to be told that, which was a baseless lie to get rid of me from ymca today. Also the surprivor lady didnt didnt really do her job today will enough and she made me look super bad, they were going behind my back whispering about me as I kept looking at them, but not starring at them. I do not like people so please ymca dont assume that I starring at anyone because they not that special to me...

Source: Google

★ 5

Super workout environment

Source: Google

★ 5

Perfect thanks

Source: Google

★ 5

Source: Google

★ 5

Clean, well-run, friendly staff

Source: Google

★ 1

If you are a parent, expect to always have to wait for kidzone. Very inconvenient. Everytime I have come I have to wait at least 15-20min or more and always crying. My daughter hates it. Young inexperienced girls in the kidzone just standing there as 2 2yos cry hysterically. Not much empathy seen while I was there. Not a fan. Wish it was better.

Source: Google

★ 5

Source: Google

★ 5

Great facility with an awesome gym, great classes, and friendly, helpful staff. My wife and I have been members for 20+ years (we started at the old facility) and have never thought about going anywhere else.

Source: Google

★ 5

Excellent facility. Clean. Love the kids zone for my child while I work out. Great staff.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Hi! I have a question here, for anyone who's ever gone. I'm looking into fitness, and a safe place to be out of the house during summer. I am currently a teenager, and was wondering if it's a good place for teens? I initially came across this due to a search for places to swim w/a friend, but am interested by the ability of fitness programs, as I have been interested in the subject for a while, but unable to find an area close enough for me.

Can anyone tell me if it cost money, or is teen friendly? I haven't been to a YMCA since I was like, kindergarten, so I don't really know how they work anymore, as it was also on the other half of the country back then.

Any help or advice is appreciated, thank you :)

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Coming for grandson swimming lessons

Source: Google

★ 5

Many opportunities everyday to have a great workout, either through classes or on your own.

Source: Google

★ 4

The body pump fitness classes are great, and I would have given 5 stars if it weren't for the lack of cleanliness of the sauna and steam rooms.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

I want to leave a higher star rating than this because the staff is great and the sauna/steam room ammenities are so thoroughly enjoyed. The reason I need to take off two stars is because I am a regular. I come in multiple times a day - mornings and nights. The womens bathroom is mostly not clean, as well as the shared bathrooms. The grime caked up on the walls and the hair… I know hair is hard to clean regularly but I believe a deeeeeeep clean needs to be done. I see others on here talking about that too. Now I dont think just because I have one issue with a facility that I need to bring the stars all the way down to 1. It does gross me out and is why I dont take showers there anymore, which is sometimes inconvenient for my schedule and would be nice tk benefit from as a member. I would just recommend hiring a deep cleaning service once a week or something. Maybe even once a day cause I know a lot of people visit this facility. I have seen the cleaning people in the bathrooms before and the level they get in deep to clean is just not up to par for me with how many people use these bathrooms. I do really enjoy the rest of the ammenities and what the facility has to offer. Most of the workers are very sweet as well!

Source: Google

★ 2

The steam room and sauna are only cleaned once a day, which is not sufficient given the volume of members using these facilities. Ideally, the steam room should be rinsed out every 2–3 hours, and the sauna should be mopped on the same schedule to maintain basic hygiene standards. Additionally, the dressing rooms are not maintained throughout the day. With the high traffic, it becomes unpleasant very quickly.

In contrast, other YMCAs I’ve visited—such as Mobile—have staff who regularly clean and monitor the locker rooms during business hours. This has been an ongoing concern I’ve brought to management, including the CEO, but unfortunately, nothing has changed. At one point, one of the upper management even told me, “If you don’t like it here, why do you still come?” That response reflects a disappointing lack of accountability and customer care.

Source: Google

★ 5

Source: Google

★ 5

I love this place. Everyone is so friendly. The kids also really enjoy it too.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

The facility looks finominal, and the atmosphere is full of energy. I'm highly motivated on the the treadmill, because the view is inspiring. Everywhere you look someone is working on self improvement and that is self motivating. The facility is very clean and the three hour free parking with membership is fantastic. If you're looking for a family oriented place, this YMCA location is great.

Source: Google

★ 5

Atmosphere is great! It's clean and employees are very nice! I did the water aerobics and it was fun! Got a great little workout in. Haven't checked out the other places inside yet, but I did get some calendars with different programs.

Source: Google

★ 5

It’s clean, family friendly, and has good machines.

Source: Google

★ 5

The ymca is the nicest exercise facility in town is why I started. All the nice people is why I keep going.

Source: Google

★ 1

The lady ensuring sign-in at the dedicated keypad was rude. There are signs around enjoining patrons to "be respectful". Please teach your employees not to publicly disrespect the members.

Source: Google

★ 5

Great place to work out in a comfortable non-intiminating environment.

Source: Google

★ 1

This place just isn't for families. Every single time I come in for free swim there is 1) nobody else in the pool and 2) a litany of people ready to hassel me out of the pool. I think strike 3 was today for me.

I have no interest in stereotyping but if you're a 40 year old dad like me with kids you're probably better off finding a pool that is more accomodating to you.

Source: Google

★ 4

Source: Google

★ 5

It has a lot to offer! I love the pool, aqua aerobics, sauna, Pilates room, and haven't even had a chance to try any other classes or the gym. The people are very friendly. Trenton and his assistant, Cary (I believe) explained everything clearly and were a pleasure to with with. Dory (I think is her name) that does the 5:30 aqua aerobics on Tues and Thur is amazing and really knows how to push you. Happy to be a member. 🤗

Source: Google

★ 5

Friendy staff and very clean. Great location with free parking.

Source: Google

★ 5

Source: Google

★ 5

COME SEE THE BEAUTY OF THIS YMCA, VERY UP TO DATE.

Source: Google

★ 5

Great pool with perfect water chemistry and wave suppression engineering. Helpful staff abound. Entire facility is super clean and inviting.

Source: Google

★ 1

I just left the facilities very disappointed We decided to sign up for the gym because of the kids zone How exciting to be able to exercise again while someone looks after my 6-month-old baby . When I arrived there were two girls with two little girls , which I thought was really cool because one of the women told me that two ( workers) were going to join. So there would be four of them to take care of the babies. I dropped off my 6 month old baby at 7:56 in the morning. At 8:19 I get a message that I need to come back. I found my baby crying like I had never seen before. It was a bit shocking. That four people could not calm my son down in less than 20 minutes. without any explanation honestly it was my first and last time leaving my son in the kids zone !! disappointing

Source: Google

★ 5

It’s a really nice YMCA. Very clean and the instructors have great attitudes and are encouraging and enthusiastic. I really enjoy the cycling class and Bootcamp. There’s parking across the street and it’s free if you validate. Price is more than fair.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome fitness classes; barbell, cycle, yoga are my favorites

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Fun place to workout. Great group fitness classes.

Source: Google

★ 5

Great staff. Great facility. Great vibe.

Source: Google

★ 5

Source: Google

★ 5

Great YMCA, stopped by for a $15 day pass since I was in town. Nice and large gym, clean bathrooms and nice locker setup. Huge pool area. Favorite YMCA in Florida 👍

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Great workout equipment and exercise classes

Source: Google

★ 5

Source: Google

★ 1

Poorly managed. Frequently closed service areas like sauna, steam room, pool. Generally closed without warning or notification at check in. Same areas closed for days and weeks at a time. Could be nicer place with better management and leadership.

Source: Google

★ 2

I've enjoyed coming to this gym until they shut down the showers then they shut down the steam room and then they shut down the sauna..
That's right no sauna no steam room and no showers in the men's bathroom...
Now we shower in our bathing suit near the pool..

Such a pity because the staff is nice

Source: Google

★ 5

I love working out at this YMCA location. My personal trainer Keanne helps me a lot to stay on track with my fitness. Always good vibes from everybody. Working out here has improved my life and I'm thankful we have this place. Only downside is that it's a bit crowded at times. It's fun to stay at the Y.M.C.A.

Source: Google

★ 5

Source: Google

★ 4

Went down to check out the facilities. It’s a very nice set up, an actual steam room! I think a rather high sign up fee, and per day use fee! But regular membership seems reasonable for the pool, and wet rooms!

Source: Google

★ 5

Great facility and amenities! I am looking forward to bringing my family in on our family workout days…

Source: Google

★ 5

Best family gym. Very clean, everyone is mindful of cleaning equipment after use, even the yoga mats.
I like the variety of classes and swim lessons for my kids.
I feel safe letting my teenagers workout while I take a class.

Source: Google

★ 5

Source: Google

★ 5

Best place and really cool people, great customer service

Source: Google

★ 5

My family loves this placed. Everything you need for the entire family in one location. Everyone is so nice. The facility is always clean and fully stocked. Melissa was the courteous member that showed me around and got me signed up.

Source: Google

★ 5

I really love this place, excellent swimming pool, clean shower, very helpful staff.

Source: Google

★ 5

It was instrumental,in my recovery!

Source: Google

★ 5

Well-maintained facilities and an excellent staff.

Source: Google

★ 5

Great facility, staff and programs.

Source: Google

★ 4

Source: Google

★ 5

I absolutely love the YMCA! The "Y" is more than an experience, it's a whole vibe. The staff is very welcoming and helpful. There's no request too big or too small. The options to help you get fit are plentiful. The pool was what sold me, but as a member the pool is now icing on the cake of exercise options. The classes are awesome and the instructors are very friendly and accomodating. I physically feel so much better. I am on the way to a better, smaller more fit me, and I love it!!

Source: Google

★ 5

The best fitness deal in town.

Source: Google

★ 1

I have attend the downtown Y for 3 years.
During that time I have attended regularly the deep water aerobic class. We have had multiple regulars attending the class the entire time I have attended there. A few of the members have been in the same class for 10+ years.
Last Friday we had a substitute (one of the lifeguards). We were given no explanation to where our regular instructor was. At the end of class the lifeguard told us that the class was no longer.
When we asked questions, we were given no answers.
We were left in shock. We didn’t know if our instructor may have had a medical emergency, car accident, etc,etc!!!
We all felt we were treated very wrong and insensitively!
We later found out by reaching out to people other than YMCA employees, that the instructor (which had worked there 40 years!) had quit. We learned that the administration had been treating her terribly which pushed her to quit.
We assumed they would find another instructor, but they just removed our class off the schedule completely.
We all loved this class and are devasted that there wasn’t even an attempt to meet our needs. Many of us can’t attend regular aerobic classes due to bad backs, knees, feet, etc. My physician has told me to do water aerobic classes. The other classes offered don’t even get my heart rate up.
Don’t even get me started on the cross dresser in the ladies locker room. Ladies have seen parts that ladies don’t have on their bodies. Someone complained, but nothing was done!
This Y doesn’t care about their members.

Source: Google

★ 4

I would say this is the cleanest gym in Pensacola. The steam room and the sauna comes clutch after a heavy workout.

Source: Google

★ 5

The Y downtown Pensacola has it all! Consistently clean changing and work out areas, challenging group fitness classes, and friendly, caring staff. Keep up the great work!

Source: Google

★ 5

Don't miss out

Source: Google

★ 5

Source: Google

★ 5

It is a great facility with a lot of classes, a great pool, and gym. Staff are awesome.

Source: Google

★ 5

I love going here always clean and non judgemental and they have plenty of classes for you to choose from. I would definitely recommend getting a membership here

Source: Google

★ 5

Such a great organization.

Source: Google

★ 2

I really wanted to like this gym but just can’t! I did my PT for two knee replacements here and thought it would be a great gym to continue my recovery. I mean it looks nice, has a lot to offer with the pool, pickleball, and classes, but the main reason for my membership is to use the weight machines.

First, the parking situation isn’t the best. The garage is generally packed and the spaces are tight. I’ve had issues finding spots a time or two.

The weight/cardio area is good however the gym bros tend to take over the equipment. Today a few had a few of the leg machines monopolized for over 30 minutes sitting with headphones and phones with several minutes between sets. Ask to work in and get that gym bro look.

The small area off the main floor is generally pretty busy as well with people taking up space and bouncing back and forth between that room and equipment. Made the mistake of picking a spot in there that someone was using in between her many sets in the main floor.

I’ve gone at several different times during the day and it’s the same. For the money, I can workout at the judgement free place with more equipment for a lot less.

Guess this isn’t the gym for me.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

This was a facility I enjoyed back when parking wasn’t this much of an issue. The garage you are able to use is horrible. There is never lower parking available, tickets get mistakenly sent out, and it’s very tight for parking and space. I wish parking curbside was an option.

The heat and temperature is constantly fluctuating and feels like there isn’t air flow some days.

There is a limited amount of cardio equipment and it is most of the time being used during the hours everyone gets to go.
There is no wait list, so it has been an issue where someone runs up when you’re waiting or gets mad at you because they were “in line”.

I really try to make use of this facility but it just isn’t convenient as it used to be.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Clean and versatile opportunities to healthy improvements through fitness

Source: Google

★ 1

I usually have no issues at the YMCA but Betsy was super rude and unprofessional

Source: Google

★ 5

Source: Google

★ 1

This gym consistently has issues.

Among them, whoever controls the AC has no idea what’s going on. Today it was 77 degrees—I’m assuming the symbol (pictured) on the AC is the humidity, which is 86%. This is not safe to workout in, the floor is actually wet, l was sliding on the weight floor while trying to squat, where people are regularly lifting 100+ lbs weights, not to mention the weights and bars also being MOIST, both gross and not safe.

The second picture is a multipurpose room on the first floor I went to after scorching upstairs, there is nobody in here right now. While upstairs it’s busy, at least 50+ people, so it’s hotter than it probably says with everyone lifting. It’s a cool 71 degrees.

But it’s usually uncomfortably hot anyways on any other day, usually sitting around 72-73 degrees even when it’s not peak hours.

At any given point, there’s at least 2-3 pieces of accessory equipment broken, which takes up to a week (sometimes longer) to be fixed.

I would only recommend using this gym if you go really early or close to closing time, as that’s the only time of day the temperature is bearable and it’s not too overcrowded.

I also understand the Y cannot control how many people are signed up to come here, but the population is a problem, during peak hours I’m often waiting 5-15 mins (sometimes even longer) for racks or machines; I’ve often just skipped doing my main lift first and sacrificed going up in weight so I can at least get a workout in.

Also, I love that people want to socialize and be involved in a gym culture, but this gym is relatively small, and often a lot of the gym bros herd in groups of 2-4 on peak hours and block pathways to walk around. Some, not all. There’s a lot of nicer big lifters here, but many aren’t considerate of others or their space, and it’s mostly only guys doing this…

This all might be relatively “fine” too, but there’s been no mass email or anything like that I’ve received explaining when things like the AC being super high are happening.

Literally the only reason I’d let the review have a star at all, is because ALL of the staff I have experienced have been exceptional individuals, all very kind and willing to help.

I cannot say anything about the classes here, of which Ive not been apart of. But I’ve heard they’re great, as well as the instructors.

7/30/2024

Otherwise, avoid this place.

[Edit] I think the YMCA might have people review manipulating with the Bear Levin family so the Y looks better than it is, most of the only honest reviews are the mid to low ratings.

Source: Google

★ 2

The Covid measures this place took were horrendous. They policed masks and distancing with more enthusiasm then they do cleaning the bathrooms. It was straight out of a dystopian novel.

The sauna is akin to a McDonald’s ice cream machine. It is always out of order.

This review was long over due and the final straw was the ridiculousness at the pool:

The pool closes for up to an hour for lightning within a 1 mile radius. The pool is an indoor pool….

Source: Google

★ 5

Love the Y system!

Source: Google

★ 5

Just the best place! This facility makes our downtown complete. The staff is great - helpful and encouraging. The aquatics classes are amazing. Everyone is happy to be involved in becoming fit.

Source: Google

★ 3

I loved the indoor pool idea but not the over bearing chlorine and poor circulation. The pool area ventilation system was broken and the fumes were so bad I was light headed, dizzy, nauseous, caused trouble with breathing and we ended up having to leave much sooner than anticipated. Other than that I did love the gym and other amenities.

Source: Google

★ 3

Source: Google

★ 5

I actually go to Andrews for physical therapy but I get the chance to see all the equipment and the pool!! Great atmosphere... everyone appears happy! There's a lot of kids right now and it's awesome to see them doing something physical....

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Beautiful, well designed center with multiple functions. Too expensive for me to use regularly.

Source: Google

★ 5

We love bringing our kids here for all of the great swim lessons. They have really good instructors and do a job with our kids.

Source: Google

★ 5

Source: Google

★ 5

Love that they have childcare, great workout classes, and a pool. The building is nice and everything is new and we'll taken care of. The parking lot is free when you validate your ticket. Loving my membership.

Source: Google

★ 5

Great facility, has plenty of equipment, very clean, courteous staff, and many classes to choose from

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

It was my first time here. I brought my kids to the pool, especially my daughter, NEVER AGAIN!!!!!!

THERE WAS A MAN OR A HIGHSCHOOL TEENAGER IN THE POOL WEARING UNDERWEAR!!! YES, UNDERWEAR!!!

MANAGEMENT DIDN'T TOOK ACTION ON IT.
EVEN THOUGH THE LIFEGARDS AGREED ON THIS DISGUSTING INDIVIDUAL BEEN A CONCERN FOR THE MINORS PUBLIC

I AM PRETTY SURE THERE IS A DRESS CODE INSIDE THE POOL AREA.

FRUIT OF THE LOOM UNDERWEAR IS NOT ACEPTABLE SWIMMING GEAR.

Source: Google

★ 4

I like the aquatic area. The pool is great. However, it is often too crowded for weak swimmer to handle. Many times I had to walk out as there were no lane available.

Source: Google

★ 5

Source: Google

★ 5

Thank you Judy for explaining the costs and helping me today. You were absolutely wonderful to speak with and very professional. Also, thank you Joanne for having such a great heart and working with me. I highly recommend this facility!

Source: Google

★ 5

Source: Google

★ 5

Love trying new classes. The schedule changes all of the time so always somthing new!

Source: Google

★ 5

Great location and equipment. It has what I need in a gym.

Source: Google

★ 5

Source: Google

★ 1

I’ve called several times to talk to accounting. No one calls me back after I leave a detailed message. No one replies to my emails.

Source: Google

★ 5

Friendly, caring and professional.

Source: Google

★ 5

Friendly staff, easy to use facilities, validated parking

Source: Google

★ 1

Source: Google

★ 5

Great place. Indoor swimming pool for year round swimming. Lots of classes lots of exercise equipment.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I have an amazing experience every time I visit Bear Levin Studer YMCA! The staff are incredibly friendly and welcoming, making me feel right at home. The Kid Zone is fantastic for my younger sister, and I feel confident leaving them there. The equipment is top-notch and well-maintained, and the pickleball courts are a blast. But what really impresses me is the sense of community. Everyone, from staff to members, is so kind and supportive. Bear Levin Studer YMCA is more than just a gym; it's a welcoming community where everyone feels supported in their wellness journey. I highly recommend it!

Source: Google

★ 1

Will charge your card unauthorized 25 dollar late fees on 45 dollar memberships. Do not recommend.
Their parking validation glitches and you will receive 65 dollar tickets from an out of state company in New Orleans.
Plenty of other gyms in town avoid this location at all cost unless you enjoy hidden fees and unauthorized charges.

Source: Google

★ 5

I like to exercise in the place wonderful staff the facility is great they have day care if you have kids.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Loved having PT at the Andrews Institute’s location in the DT YMCA in Pensacola! Nice facility and great physical therapists.

Source: Google

★ 5

It is everything I accepted and wonderful staff and everyone is nice and very clean atmosphere

Source: Google

★ 5

Great facility. Very kind staff. Very clean. Has it all for a YMCA, and more! Special thanks to Joanne.

Source: Google

★ 5

The staff is the best in the Country. Always kind and a clean environment!! Great equipment

Source: Google

★ 5

I have really been enjoying the YMCA in Pensacola. I like the Senior Fit and Chair Yoga classes, and will be trying some of the Water Fit and Aqua Aerobics classes soon. It is a lovely facility (clean, bright, cheerful) with friendly, helpful staff. Highly recommend!

Source: Google

★ 5

Beautiful facility!!!

Source: Google

★ 5

very nice and clean place to go relax and great service people

Source: Google

★ 5

Source: Google

★ 3

Not open 24 and not enough cable machines but a very cool place

Source: Google

★ 5

From the moment I inquired about membership the friendliness and helpfulness of the staff has been stellar! The facility and all it has to offer fits my families needs from the teenager to the elderly on a walker. Grateful to have this YMCA in our area!

Source: Google

★ 5

A great facility filled with lots fitness minded folks

Source: Google

★ 4

Love the new aqua zumba instructor.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

very busy, but great!

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Called for information

Source: Google

★ 5

Joe was the best! Very personable and funny!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The swimming program is great! They make sure the children feel comfortable and don't push them pass heir comfort level. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

A great asset and service to the community. Family friendly and welcoming.

Source: Google

★ 5

Source: Google

★ 4

Nice place but the free weight area is too small. During busy times of the day it can get pretty annoying not having any room to workout, get to weights or get to on machine.

Source: Google

★ 5

I love working out here. Lots of machines to use, free weights, two big rooms for group classes, pool and sauna, basketball courts. The staff are very friendly and helpful. With my membership I can use any YMCA in the country too which is amazing!

Source: Google

★ 5

Source: Google

★ 5

Friendly helpful staff and nice facility

Source: Google

★ 5

Love all the classes, especially zumba and world dance vibes!!

Source: Google

★ 1

The facility locker rooms are unkept & tiny. The strong smell of chlorine in the swimming area is indicative of the water not being remotely clean. On top of that a couple guys had an altercation on the basketball courts forcing them to close off pick up games and raising the rims. Instead of banning the immature individuals seen on video they instead punish the rest of the paying customers who use the facility as an outlet for competitive spirit or simple shoot around/drills. This hurts a certain demographic of people & inhibits responsible members from utilizing the membership thats paid for too its fullest potential. “DAN” does not care. (not a manager I was told) Just a lead. Anyways the facility is not worth the price paid monthly.

Source: Google

★ 5

We can’t imagine bringing our family anywhere else! The Y is our happy place :)

Source: Google

★ 5

Source: Google

★ 5

4 days a week. Can't think of a better place to stay in shape

Source: Google