★ 1

Beware !! Beware !!! This gym charges your credit card after you cancel your membership. Do yourself a favor and read all the 1 star reviews. So many people have the same issue. Customer service is non existent!! I was told the owner / manager would call and nobody ever did after numerous attempts to get a refund. This place deserves zero stars

Source: Google

★ 1

Very unprofessional location. I reserved a 5pm spot only to be cancelled last minute. I went by to speak them in person about this and all the woman could say was “I don’t know what happened”.

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★ 5

Amazing work out and living in my best toned and strongest body ever!! Thanks Carlos!

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★ 5

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★ 5

Great workout with Carlos

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★ 5

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★ 5

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★ 5

Great trial and signing up for sessions!

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★ 5

Body20 is truly an amazing alternative for those that don’t enjoy working out or don’t have time. I have seen a HUGE difference in the way I feel and look with 20 min a week. The trainers are awesome today I trained with Sofi and she is kind, listens to your needs but also pushes you hard to get you to feel accomplished after your workout.

Source: Google

★ 1

The only reason I am giving one star is for the trainers because I truly likely them. I properly cancelled my membership with the 30 day advance notice but regardless of that, I was still changed my $249 membership fee. I proceeded to call multiple times and nothing was ever accomplished with getting my refund. So 2 weeks later, I filed a dispute with my bank. Only for my bank to reject it because the studio lied to them and told them I NEVER cancelled my membership. So now going on 2 months and I have yet to get my $249 refunded. I continue to call the studio and get the run around regarding cooperate not being cooperative. This is beyond frustrating. Warning to future and current members, cancel your Credit card when you cancel your membership because apparently i am not the only one this has happened to. And if i didn’t dispute the change, they would have changed me again the following month but my bank blocked it. This has all just been wild and such a horribly handled experience.

Source: Google

★ 1

Incompetent staff and poor service

I canceled my subscription in July, but I was still charged for two months after the cancellation. When I called to resolve the issue, they told me they couldn’t find the cancellation paperwork. After speaking with someone on the phone, they said they would talk to the manager and call me back. It's now been weeks, and I’ve never received a call back. I am incredibly frustrated with how this has been handled. This level of incompetence and lack of communication is unacceptable. I would not recommend their services to anyone.

Source: Google

★ 5

First of all, I have to say I love how clean the place is all the staff is so friendly and my trainer Carlos is amazing. I always look forward to working out with him. He is very knowledgeable and definitely knows what he is doing. I’m so glad I signed up with BODY20.

Source: Google

★ 5

100% would recommend the results from the training sessions with the suits are amazing. The staff there are great as well you'll feel comfortable even if you're just starting your fitness journey. The managers will answer any inquiries you have and the trainers are very knowledgeable they'll give you advice on what to do the rest of the week to best optimize the results from the sessions. The biggest reason to go in my opinion though is that Body20 is a great 1st step in working out and improving your health after a few sessions you'll get the urge to do more when your not at Body20. Overall it's 20 minutes of hell for a lifetime of benefits a pretty amazing deal.

Source: Google

★ 5

It is the best place to work out, amazing trainers, exercises, challenges, they always look for you to improve for your health and well being

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★ 5

Simple, Efficient & Effective workout!!

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★ 1

Do not waste your money on this workout, the suits malfunction all the time. I had a 3 month membership and during most workouts the suit did not work right. In addition, once I cancelled my membership they continued to bill me. I have called them 3 times and they have been unresponsive, had to dispute charges with my credit card company.

Source: Google

★ 5

The trainers are always great

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★ 5

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★ 5

It was tough but fun and I loved every minute. Zoe was a awesome Coach

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★ 5

After six weeks, I see progress. My muscle mass has increased. I am happy with the results. The staff is supportive.
Results in less time!

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★ 5

Great workout with great coaches. In and out in about 30 minutes.

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★ 5

Excelente atención, el sistema es super bueno en 20 minutos haces el trabajo de mas de una hora en otro gym.!!

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★ 4

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★ 5

I love this place, and everything about it… the staff, owners, atmosphere, the training and the trainers! I always leave feeling great!!

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★ 5

This is the best 20 minutes ever!

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★ 5

It was amazing. Felt like I worked out for 2 hours in the gym!

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★ 5

Looooved it!

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★ 5

Love this workout And my girl Josie is amazing!!!! Targeted and effective workout. Highly recommend.

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★ 5

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★ 1

Horrible Experience. After my intro session, they told me each workout is 20 minutes. That includes the time it takes to suit up, which depending on how many so called trainers there are, can be a process in itself five (5) minutes. First, they put you in a damp suit that smells like sweat and mold. Then the next five (5) minutes is spent adjusting the settings because the last trainer forgot to program them into your account. Afterwards the next ten (10) minutes is your “workout”. The trainer gives some suggestions on calesthetics depending on your level. I was unable to get a full body workout, the suit didn’t even contact my abs even though I said something each time.
If you ask to get more time in, they will refuse and tell you they can’t. I asked to cancel this plan immediately after the 3rd appointment. Now they won’t take it off my credit card. The cost is 50$ a session, they won’t even give you a twenty (20) minute workout. This is just a scam.

Source: Google

★ 5

Awesome training with great trainers

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★ 5

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★ 5

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★ 5

Amazing full body training in 20 min..

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★ 5

Carlos is a great personal trainer. He is so professional caring and motivational. You can tell he cares about his clients and loves what he does. He also took the time to ask me from the beginning of our session what my goals are. Valerie is another amazing employee. She is so sweet and answered all of my questions. It is a really great environment to work out!! 😃

Source: Google

★ 5

The coaches are amazing!!! Thank you!!

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★ 5

Carlos is very informative, motivational but also tough and pushes you which is amazing

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★ 5

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★ 5

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★ 5

Excellent staff, I enjoy every workout and the most important thing for me the atmosphere is light and very clean !

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★ 5

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★ 5

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★ 5

Amazing trainers and place to stay on target cannot wait to continue my workouts a tendon tear from tennis needs to rest for a few more weeks 🥰🙏😎

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★ 5

Amazing team of coaches! Never had results like this before. Highly recommend it. 20 minutes a session and they are never the same.

Source: Google

★ 5

Ive been in body 20 Weston since the opened and their system has made me fall in love with working out, im already seeing improvement in my body and im so IN LOVE with this method! I highly recommend EVERYONE to try it, and the staff is so ADORABLE! Love my trainers Carlos and Sophie, they are THE BEST!

Source: Google

★ 5

In just one session with Josie, I felt motivated to embark on a transformative journey! Her expertise, encouragement, and personalized approach convinced me to sign up for a 3-month program with Body20. I'm excited to continue working with her, and the Body20 team to reach my fitness goals.

Source: Google

★ 5

Thought this might be an easy workout but I was completely wrong. Definitely hard! Alex was patient and inspiring!

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★ 5

Carlos pushes me to the limit!! 💪🏼🤜🏻💨💨

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★ 5

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★ 5

Excellent!

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★ 5

I absolutely love this place, everyone is really nice.. Now remember, this is for people looking to get long term result, this is not an overnight fix but it has definitely boost my process

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★ 5

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★ 5

Great workout classes! Coaches always push you hard to level up and conquer your workout. Have felt and seen great results! Definitely recommend if your on a tight schedule 10/10.

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★ 5

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★ 5

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★ 5

Natalie was awesome. She kept me going and encouraging me all the way

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★ 3

The location is excellent, the coaches are amazing, making it a great option for those with limited time or ability to exercise. I incorporate Body20 into my weekly routine.

Unfortunately, I fractured my ankle in August, leading to a hold on my account. Recently, due to shifting priorities, I had to cancel my membership. I was aware of the 30-day notice requirement and the need to pay for the final month. The issue arises with the classes I had accrued; while I could schedule them, canceling through the app didn't credit them back. It necessitates a series of calls and sometimes in-person visits, adding an unnecessary hassle to reclaim paid credits. The lack of responsiveness via email, and phone compounds the frustration, making it unclear why they have this system in place.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Great experience with Body20. The staff are very friendly and work with whatever restrictions/modifiers you need. They are very attentive and respectful. I highly recommend body20, especially the one in Weston, FL.

Source: Google

★ 5

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★ 5

The instructors are excellent!

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★ 5

Beautiful environment , super friendly staff always make you feel like you’re at home and the caring and personal interest in achieving the goals.

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★ 5

Six weeks and still working at it. My health and fitness goals are improving every day.

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★ 5

Everyone specially Elizabeth and Mateo were very welcoming. Site is very clean and conviniently located.

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★ 5

Coach Alex, Sofi, and Carlos are amazing!!! I love everyone at body20

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★ 5

Hope you are ready to take your fitness to the next level, Body 20 Weston has restored my hope, they are intentional about helping you reach your fitness goal, for me, I wanted to loose weight and tone, I've been going now for 3 weeks and I can tell you I am already seeing results. The best advice I can give you is to show up, and remember you get out what you put in, Body 20 Weston get there. Let's go 🔥

Source: Google

★ 5

Today was my second session and it was a great work out. As long as your on time everything runs smoothly 🤩

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★ 5

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★ 5

Great coach!! Awesome workout!!

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★ 5

As a former CrossFit participant, I feel as much from these 20 minute sessions than I did during hour long CF WODs. The e-stim component makes sense. You never get bored, because the you never do the same workout twice. The trainers and admin staff are all wonderful and knowledgeable, especially when it comes to modifying the workouts according to individual limitations, injuries, goals, or even the way you present on a given day. If you hate exercising and/or have a busy schedule, Body20 could be a good option for you, since you just have to make it through 20 minutes, and you’re done. I have been at it for 8 months, and my muscles feel harder and I feel stronger than I have in years. Give it a go.

Source: Google

★ 5

Super kickass trainingm. It only takes about 20 minutes but it's as good as if you worked out for 2 hours at the gym. It's real solid. Do it, kill it, don't rob yourself. Thanks fvaleria. You're awesome. So is the rest of ur your team?

Source: Google

★ 5

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★ 5

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★ 5

Great workout, totally unique. Excellent experience!

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★ 5

I love Body20!! I have been going to the gym for over 20 years and I get better rest faster here than anywhere I have ever worked out 💪. I also love that I have a one on one trainer that is super encouraging and willing to adjust/modify my workouts to what I need. I’m not forced to stick to the exercise plan for the day. All the trainers are FANTASTIC 🤩. I typically have Sophia and she is AWESOME 🤩 I look forward to my workouts and am able to push myself more because I know it’s only 20 minutes! This type of exercise is revolutionary and I’m so thankful to have found it! I can’t recommend Body20 Weston enough☺️

Source: Google

★ 5

Excellent experience all around! Great way to get exercise in if you're on a busy schedule or just getting started. Would highly recommend! Great staff, and process.

Source: Google

★ 1

I called to cancel my account but they said I had to go in person. Since I could not go they put my account on hold instead (smaller monthly charge) I finally went to cancel in person and a few days later they charge me a full month.

Source: Google

★ 5

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★ 5

Amazing place best manager ever i love it here and the staff

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★ 1

What a horrible experience.
Be aware of the worst customer service ever.
I signed up highly recommended by a friend and due to my travels I requested the account to be frozen for 3 months while I was overseas. oh surprise!! when I came back, I was told (only at that moment) that the account could only be frozen for a month at a time, which NOBODY inform me of this EVER, not even when I spoke with them twice, so I was charged the other 2 months (WITHOUT USING THE FACILITY)Then, I was told by the receptionist to send an email to management to request a cancelation of the membership, which I did on November 3rd; oh surprise again!!! I was charged 2 months again!!! just came back to the States again and just finished speaking with the manager and she informed me that my email was in her spam and since I sent the email in November, they have a 30 day cancellation (WHICH AGAIN, NOBODY INFORM ME OF) so, they could only reimburse me ONE MONTH.
This is insanely ridiculous.

Source: Google

★ 4

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★ 1

Design of the place is really nice! Equipment smell bad, they don't even have showers to wash the smell off. The place was dirty and unpleasant. Bad experience!

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★ 1

Horrible experience with employees who give false information. Ripoff

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★ 5

Sophia and Hannah made my first time experience amazing 🤩 this place is so cool! cuts a regular workout in half ! I was sweating after 12 mins of working out !

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★ 5

Love the workouts, the staff is great and super professional. Valeria, Sofia, Carlos, James and Alli are excepcional! Great vibes!!

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★ 5

Body20 takes your workout to the next level. If you want to see and feel changes in your body quickly and dramatically, this is the workout for you. The entire staff at Body 20 are enthusiastic, encouraging, energetic and dedicated to helping you on your fitness journey. Trust them, they will guide you through an incredible workout that will reshape your body and help you attain fitness goals! Shout out to Val, Michelle and Sophia, their energy is infectious!!

Source: Google

★ 5

The whole team are great. Sofi, Carlos, Michelle and Valeria are the best, they make us enjoy the training. they are champions!!!!

Source: Google