★ 1

I joined this gym for a 3-month package only. On my last day, after the 3 months were complete, I personally spoke with the front desk staff and asked them to cancel my membership. The girl at reception said “okay” and entered it into the computer. I left believing everything was handled correctly and that I would not have any future issues.

Months later, I started receiving calls from CKO corporate billing saying I owed a balance. I immediately contacted the gym and spoke with the owner, who told me not to worry and that she would take care of it. Unfortunately, nothing was ever resolved.

Now, I’m receiving calls again about the same issue. This has been extremely frustrating and disappointing. No one should have to worry about their credit being affected because of staff incompetence and poor follow-through.

If you’re considering joining, make sure you get written confirmation for any cancellation. I definitely wish I had.

Source: Google

★ 1

If you plan on getting a membership here… just know if you plan on canceling the membership at any point, they will go silent!

I moved from the city for a job opportunity and after calling multiple times to cancel since i was no longer in Doral. The only response i recieved was you need to send an email… which i did.

I had to cancel my card after 6 months of ignored requests to cancel my membership! I was charged $149 every month for 6 months after calling and sending multiple emails, and no one was willing to help.

This is not the way to take care of customers.

Do better!

Source: Google

★ 5

Great vibe!

Source: Google

★ 5

This is a very welcoming family owned gym with excellent instruction and a great workout. It’s clean, professionally run, and anytime we are in Doral we will be back! Drop in for a class and smoothie - worth it!

Source: Google

★ 5

Best place to exercise ever! CKO Doral has an amazing team of coaches, but my favorites are Wascar, Richard, and Jesus. Pao at the front desk is also fantastic—always friendly and helpful. The coaches are super motivating, knowledgeable, and genuinely care about everyone’s progress. The atmosphere is energetic and welcoming, perfect for all fitness levels. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Mi lugar feliz! CKO kickboxing ha cambiado mi vida. Para mí es el mejor GYM de Kickboxing de la Ciudad del Doral. Es un lugar que te permite conectar con un hermosa comunidad, lleno de buenas vibras y alegrías. Los entrenadores son increíbles, siempre están dispuestos a ayudar y motivar. La energía en las clases es contagiosa y me hace sentir en casa. Si estás buscando un lugar para mejorar tu condición física y encontrar una comunidad de personas maravillosas, es el lugar correcto.
I 💛 CKO

Source: Google

★ 5

Recomendado 100%, los dueños son increíbles, siempre pendientes de todo, excelentes entrenadores, todos muy profesionales y cada clase es distinta, todos le dan su toque personal y único. Paola que atiende el front desk es lo más atenta, profesional y cariñosa que hay, uno entra a CKO y se siente en casa, muy bien ambiente y grupo. Llevo más de un año y cada día amo más entrenar, ya llevamos 39 libras menos, CKO Doral gracias por la motivación y el cariño.

Source: Google

★ 5

This place has become a second home for me.
Trainers are great, the place is nice and neat and the employees are very friendly and helpful. I am glad I found this place to exercise.

Source: Google

★ 5

Source: Google

★ 5

Los mejores del doral

Source: Google

★ 5

Excelente! Supera expectativas!. El equipo de trabajo muy capacitado.Los entrenadores poseen estilos variados para todo tipo de ejercitacion muscular. Lo recomiendo 200%. !!!

Source: Google

★ 5

Cko Doral es lo máximo! Amo este lugar, es una familia de buena vibra. Empezando por el front desk Paola súper eficiente está pendiente de todos los detalles para sentirte en casa, los entrenadores son lo mejor del mundo! Cada uno te entrega lo mejor de ellos en cada clases y cada uno tiene su don! Mi primera clase fue con Maní y ya sabia que quería comprar la membresía, Richard mucho conocimiento en todo lo que es ejercicio 🏋️‍♀️ físico, salgo de la clases temblorosas jajaja por que trabajamos todos los músculos 💪, Andrés su musica me hace sentir en Cancún, aunado que me corrige para mejorar cada día. Tj hace que saque lo mejor de mi, Wascar es una gozadera la clases, la pulga me encanta, Karol súper buena, la extraño! Jamal también súper bueno.Todos son excelentes y jamás me aburro.. Los dueños son un amor 🥰 en fin. Encontré mi pasión aquí y se los recomiendo 100000 %

Source: Google

★ 5

Tengo más de dos años en cko doral y me encanta la energia del personal y de todos los miembros! Soy feliz de ser miembro de cko doral!

Source: Google

★ 5

El mejor ambiente , divertido y lleno de buena vibra

Source: Google

★ 5

CKO Doral es un excelente espacio para entrenar, drenar y soltar toda esa energia, acompañado de gente chevere, agradable y con buena energia 💪🏻

Source: Google

★ 5

Lo máximo , profesionales y súper amables , resultados técnicos y físicos garantizados

Source: Google

★ 5

De mis lugares favoritos. Aquí me desestresó y salgo feliz 🥰✨

Source: Google

★ 5

Source: Google

★ 5

CKO Doral is incredible. They helped me lose 60 pounds in a year after many other workouts failed! The coaches have great technique and energy, especially Jesus, Manny, Alejo and Gabriel, and I love how they all have their own style. Paola at the front desk seems to know every member and keeps the gym running so smooth. They have a lot of special events that help keep things interesting, and reward you for your 100th, 200th, etc class. Classes are usually taught in both English and Spanish.

Everyone is very welcoming here, whether you're just starting out or have a lot of experience. It really does feel like a little family, which isn't something easy to find in Miami (especially as a gringa, lol). THANK YOU CKO for everything!

Source: Google

★ 5

Every class feels like a boost of motivation and energy. Classes and trainers are amazing! If you are looking for a place to enjoy your workouts, this is IT!! CKO Doral my Happy Place

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best gym EVER! 💛🖤 The coaches, staff, and owners are AMAZING!!!

Source: Google

★ 1

El peor servicio de mi vida. Haydee, es altanera y no sabe tratar a sus clientes.

Tuve una Inflamación en la muñeca y dejé de ir por más de 4 meses, seguí haciendo el pago esperando poder volver. Luego de mucho dolor, saqué un certificado médico para cancelar la membresía e iniciar un tratamiento.

A pesar de haber mencionado en reiteradas oportunidades por meses que tenía un dolor de muñeca; que no me sentía bien durante los entrenamientos y haber mandado el certificado, se demoraron 2 semanas en responderme e igual me generaron el cobro.
Alegando que por contrato son “30 días” para cancelar.

Hoy, un mes después de confirmar mi cancelación en sistema, me volvieron a generar el cobro. Fui a reclamar y Haydee me alzó la voz, y se alteró al nivel de decir que no es para tanto, que no es su culpa que mi correo electrónico esté mal en SU sistema (?) y que debo ser más comprensiva porque es una empresa pequeña y que si los dueños tienen un tema personal que no les permite responder a tiempo, uno debe entender.

El ambiente es increíble. Paola y los entrenadores también.

Pero qué terrible y decepcionante ver como hoy hay establecimientos que se olvidan que UNO es el cliente, y que la CALIDAD de la atención es lo que importa.

Este reclamo no es por el dolor de muñeca.
No es porque Haydee me sugiriese que estaba mintiendo del dolor y que tenía que llamar al doctor para validar que mi certificado era legítimo y que no ir a entrenar y pagar por 4 meses podía ser fabricado.
Tampoco es porque me cobraron después de haber cancelado formalmente por correo, o porque se demorasen 2 semanas en responder a mi solicitud.

Este reclamo es porque toca compartir mi pésima experiencia con Haydee y que quede en evidencia el trato a sus clientes.

Antes de tratarla hoy, no hubiera hecho público esto, pero todos aprendemos. Gracias por eso!

Source: Google

★ 5

Amazing environment, professional at what they do. We feel very fortunate in teaming up for the corporate run and other events. Definitely the best in Doral. Peter

Source: Google

★ 5

👋

Source: Google

★ 5

Source: Google

★ 5

Amazing costumer service!!! Highly recommend this place.

Source: Google

★ 5

Best place ever ! 100% recommended

Source: Google

★ 5

Great people great trainers. Amazing results with consistency.

Source: Google

★ 5

Great gym, high energy, no pressure

Source: Google

★ 5

Excellent Place to workout! Very clean, good vibe and the staff is friendly and helpful. I really recommend this place!!

Source: Google

★ 5

Source: Google

★ 5

I love this gym! The staff is friendly, the place is clean, & the trainers are the best! The trainers do a great job of pushing you to do your best. The owner is very nice as well. It’s a great environment with down to earth people and a positive vibe. Thank you CKO! You guys are the best!

Source: Google

★ 5

Source: Google

★ 5

I love this place. I’ve been going for a year. Classes are super fun, you sweat and work a lot, everyone is super friendly. I always leave happy.

Source: Google

★ 5

Source: Google

★ 5

El mejor gym en el doral 100% recomendado limpio con un personal amable y carismático es mi lugar feliz💖

Source: Google

★ 5

Si quieren un gym donde puedas entrenar, relajarte y divertirte … este es el sitio! @ckodoral!! Cada clase es diferente y súper completa… porque incluyen pesas, ligas y ejercicios funcionales que complementan el entrenamiento integral del cuerpo y por supuesto BOXEO!!
Súper recomendado!!!

Source: Google

★ 5

Si quieres un buen vicio, ven aqui! OMG son lo maximo, drenas, entrenas y te diviertes...

Source: Google

★ 5

El mejor lugar para entrenar, los mejores.

Source: Google

★ 5

Source: Google

★ 5

After 350 classes, I can say that CKO Doral is one of the best gyms in the city to do a complete workout. I recommend it 💯

Source: Google

★ 5

Me encanta ir, hay muy buena energía!
Las clases son espectaculares, cada profesor tiene su encanto.
Buena música y buen clima

Source: Google

★ 5

Source: Google

★ 5

Me encantó. Pero no me dejan meter mi bicicleta y por eso no me inscribí. Pero lo recomiendo Walter 100%

Source: Google

★ 5

Source: Google

★ 5

Since I started CKO, I have felt the support that I had never received before. The energy from the classes and the trainers is amazing! Always good music, words of encouragement, and corrections to don’t get injured with movements in class. I have been there for around 3 months and I feel stronger than ever before, thank you! 💪🏻🥊

Source: Google

★ 5

I would give this gym 10 stars if I could. Probably the most welcoming gym I’ve ever been to. Mainly Hispanics and I speak no Spanish but I feel everyone is family at CKO Doral. The gym is very clean and they wipe down after each class. The instructors are very helpful and nice. No egos in this gym and all kinds of levels. If you are looking for a good sweat and some fun I highly recommend this gym.

Source: Google

★ 5

Super rico

Source: Google

★ 5

El mejor lugar del mundo mundial!!!!

Source: Google

★ 5

¡Genial!

Source: Google

★ 5

El mejor cardio

Source: Google

★ 5

Source: Google

★ 5

Estás listo para un cambio ? Estás listo para emprender un nuevo YO ? Aquí en CKO cuentas con excelentes instalaciones, un equipo preparado con mucho Carisma y pasión escuchas en tus entrenamientos SI PUEDES , LO ESTÁS HACIENDO BIEN , UNA MOTIVACIÓN total 4 meses y mis cambios son espectaculares BIENVENIDOS

Source: Google

★ 4

Source: Google

★ 5

Great overall gym and nice friendly management.

Source: Google

★ 3

Went for a month, it's an energetic, encouraging place to go. You'll have tons of fun. But if you're looking to actually learn how to land a kick/punch, this is not the place. I eventually left when I realized I haven't learnt anything new or slightly helpful. One of the female coaches does not know kickboxing, not in the slightest. The rest are good, but still, the point of the gym is not to learn. Is to lose fat and nothing more. The staff is kind, caring and understanding. But they are not there to teach you how to do it, they don't correct your stance or kicks nor to control the breathing. Breathing is one of the most important things in kickboxing/boxing by the way. I essentially saw a third of the class give up after 10 minutes due to that one problem.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The best of Doral in fitness

Source: Google

★ 5

This place is amazing! The team fantastic and so profesional from the beginning (front desk) until the end(stretching). And the people who attend the classes are great and so full of energy. I love it and I can’t wait for my next classes ❤️

Source: Google

★ 5

Ambiente limpio, alegre, profesional. Si te gusta esta actividad no dudes en visitarlo. Es lo mejor ....

Source: Google

★ 5

You have to live the experience is the best.

Source: Google

★ 5

I love this place, kickboxing became my favorite activity! thanks to coach xavier for helping me perfect my technique

Source: Google

★ 5

I took Xavier class today for the first time and loved it..great work out motivated and fun..can't wait for our next class..

Source: Google

★ 5

2 Words: FUN EXERCISE 💪🏻✨

Source: Google

★ 5

Excelente ambiente, los entrenadores de la sede de Doral son Extraordinarios 🥊🥊🙌🏻🙌🏻 Xavier y Richard 🥊🙌🏻🥊🙌🏻 Súper Profesionales y Recomendado 🙌🏻🙌🏻

Source: Google

★ 5

My first time trying kickboxing and I loved it! The trainer, Xavier was very motivating and energetic. I would recommend this to everyone!

Source: Google

★ 5

La clase de XAVI!!! Es la mejor !!!! Love it

Source: Google

★ 5

Loved the kickboxing class. It was a super fun workout. Love Xavier as a coach! Amazing energy and explanations :) love this place!

Source: Google

★ 5

Amazing class with Xavier, music, explanations, EVERYTHING!!! Best experience ever on my first time kickboxing 😄

Source: Google

★ 5

The kickboxing class guided by coach Xavier was amazing, it was my first time doing it and I loved it, very well explained and so dynamic and fun! Definitely I’ll come back to all his classes

Source: Google

★ 5

All I can say is that I love love love CKO Doral this is my second week of non-stop I go 6 times a week and it’s amazing the people the coaches and the owners are all nice they motivate you to keep going. You will not regret it the workout is great you will definitely burn those calories. Xavier's class today was awesome almost 600 calories burned just today ready for more. :)

Source: Google

★ 5

¡Recomendado! Buena atención, entrenamiento dedicado y ambiente cool 🤟🏼

Source: Google

★ 5

El lugar esta súper bien ubicado, la atención es excelente y los profesores del más allá. Y tiene muchísimos horarios es lo máximo

Source: Google

★ 5

I love this place. Es una maravilla !!! Súper recomendado …… no solo entrenas sino que te sientes feliz, activo y motivado para seguir el día. Es lo máximo 💪🏼💪🏼💪🏼

Source: Google

★ 5

This is great for Doral. CKO Kickboxing offer Full body workouts for all fitness levels. It offer a welcoming place for beginners and also advance classes. Group classes for Men & Women are available.

Source: Google