★ 5

Wonderful Zumba instructors here. Khadijah has created a lovely village!

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★ 4

For a crunch, it’s one of the better ones. It’s fairly easy to get equipment here. It’s fairly priced. It has a sauna. It can get overwhelmingly busy, but typically doesn’t. Solid gym.

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★ 5

Khadijah is a great instructor. She makes the class feel all inclusive, which is quite impressive given the size of her class. She is easy to follow, always has a warm smile and welcoming presence. I consider all these ladies my friends because of her!

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★ 5

Khadijah has the best Zumba class, inclusive and energetic! You can forget all the worries in the rest of your life, and just dance it out.

Ericka and Ana’s Zumba classes are always full of energy and cheer.

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★ 5

Giving 5 stars to Khadijah! She’s the only reason I have a membership. Her Zumba class is amazing. High energy, positive, and she’s such an inspiration!

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★ 5

I love the classes at Carrollwood. Before coming to Crunch group fitness classes, I hated Zumba and HITT classes. But Zumba with Khadijah and HITT with Dawn has changed my mind. Khadijah’s class is soooo aspiring and fun. And Dawn encourages you to try harder each class. I love Crunch Carrollwood classes and will keep coming each week with a smile on my face.

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★ 5

Zumba with Khadijah and Miriam is SO FUN!! doesn’t even feel like a fitness class because it is such an amazing time! 10/10 recommend!!

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★ 5

What a fun and energizing class with Khadijah!🤩 It’s always fun, 🎊no matter what the week was like. This class is a mood lifter !

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★ 5

Khadijah is the best Zumba instructor I've ever met. She's incredibly inclusive and kind to everyone. Her classes have become addictive for me. Thank God I found her, and I hope to continue taking her classes for many years to come. Also Miriam and all her collaborators are also wonderful people.

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★ 5

Khadesia is amazing and the only negative is its Getty crowded 😉

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★ 5

Khadijah Jones is an amazing Zumba instructor. Not only is she a fabulous dancer, she has built a Zumba community!!! She makes all of us feel loved and welcome! I have definitely been changed for good!
Miss Barb💗💗💗💗💗

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★ 5

Today, 2 employees really went above and beyond to help me out. My AirPod randomly fell in the stair master and Corey & Akosh were so gracious to help me find it which was not an easy feat. They were very patient throughout the ordeal. Additionally, the gym is clean and I enjoy the variety of classes. Now that’s customer service!!

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★ 5

Khadjah G is the best instructor in Tampa . Her energy is impeccable ! She makes everyone in the class feel special and appreciated !! I love love love this class !!

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★ 5

Khadijah is awesome! Her Zumba class is my reason for joining and staying with Crunch. It’s a great gym too with very nice equipment, but Khadijah’s class is next level‼️🙌🏾💕👍🏾

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★ 5

“It was an incredibly fun and exciting class—truly enjoyed it!”

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★ 5

Khadijah is a great Zumba instructor- favorite class of the week. Love Christie too who does the weight class

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★ 5

I love Khadijah!!!! She has created the best community of diverse humans! My day is TRULY made better every time I come to her class!

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★ 5

Love Khadijah’s class. Best personality and makes her classes fun and interactive.

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★ 5

Khadijah is the BEST Zumba instructor!! She is always full of energy and her class is both tiring and fun!! Her students consistently show through hot weather, rain, etc! The parking lot is always full during Zumba time. We love her and the crazy, fun, positive energy her classes provide!! <3

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★ 5

Khadija is the best!! We plan our travel plans around her class because it’s so energizing, uplifting, and a great cardio workout!

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★ 5

We come all the way from Land O Lakes for Khadijah!!! She is AMAZING!!

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★ 5

Kadhijah is the best Zumba teacher ever! Her spirit and happiness keeps the class alive. Very happy to have someone like her.

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★ 5

Khadijah is packed fu) of energy compassion such beautiful person inside n out. Been involved for 5yrs and I look forward every week Khadijah I love you girlll❤️❤️❤️🔥🔥🔥

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★ 5

Khadijah is a master instructor. She builds community and fosters a safe environment. Love it here!

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★ 5

Love Shadiya’s classes. She brings new, exciting, and sexy choreographies and make you dance i. The class and outside of it, wherever you are and whenever you feel like it without any shame. 🥰

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★ 5

Kadijah. She is the best zumba instructor ever.
I adore her

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★ 5

Zumba Monday Tuesday and Saturday with Khadijah are amazing it’s not just a fitness class it’s family a party and a lot of love and support . If u need a community to belong to join ! Khadijah is such an inspiration and a genuine example of humanity.

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★ 5

Khadijah Is the most compassionate, caring and beautiful Zumba instructor I’ve ever danced with I have never missed a Saturday class because of her. Her energy her love for the class and being grateful for everyone is just remarkable. Crunch is very blessed to have her. she is a gem, timeless, precious. I love her. Maria.

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★ 5

yay love khadija!!!! best instructor EVER

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★ 5

My wife and & I love Zumba and the instructor Khadeja!!

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★ 5

This class awesome! We love Khadija

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★ 5

Friendly and welcoming staff. Fun group classes and great trainers like Aaliyah!

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★ 5

Crunch it.

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★ 5

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★ 5

Best gym! If you’re lucky to live close enough to this gym, make it your home gym. Switched over 3 years ago and I’m glad I did.

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★ 5

Great gym and great trainers

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★ 5

Amazing!! I love this places !!

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★ 5

Such an awesome experience this location rocks I wouldn’t go to another other location if it were the last place on earth

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★ 5

Yay it’s Vanessa amazing gym

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★ 5

Great gym; great classes!!

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★ 5

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★ 5

The staff is awesome and the gym has a welcoming vibe.

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★ 5

I love the carolwood the best because the customer service is outstanding and the amenities fit any fitness journey you’re on

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★ 5

Great gym! Not super busy so you can always get a good workout in

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★ 5

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★ 5

Awesome place

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★ 1

0 stars not an option here. No words. My friend arrived from NY, dropped her family member off at this location right after, and asked if she could use their restroom. DENIED because she wasn't a member. Really? Even after a thorough explanation of the urgency. The lack of humanity! They also lost an opportunity to gain a new customer.

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★ 2

They really don't deserve any stars. The management and customer service teams are coordinated to extract as much money from you as possible...constantly hassling new members for fees, even while they’re lying on a weight bench. If you decline their overpriced personal training offers (at this day and age?), they all gang up on you and treat you with disrespect. They mislead you about what your membership includes from the very beginning, and if you don’t sign up for upgrades or personal trainer contracts, they turn on you and treat you like an outcast. They behave as though they’re doing you, a 66-year-old with health issues (and ordered by her doctor to workout for health), a favor, when in reality you’re the one paying them. This kind of business managemen and the way its employees treat people is exactly what’s wrong with the world today.

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★ 5

The best gym, always very friendly staff 👌

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★ 5

Great gym, great staff, clean equipment!

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★ 5

My main Gym, everyone that works there is great. Favorite location and best gym experience by far. Been going here for 5 years.

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★ 5

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★ 5

Best place ever

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★ 5

Best gym in tampa!

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★ 5

Best gym in town!

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★ 1

Extremely rude woman dressed in a dinosaur costume onesie behind the front counter.. said she worked there demanded I have my picture taken or she would call the authorities to have me removed from the premises. I will be terminating my subscription.

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★ 1

Worse place worse gym was told that they are the ones who manage themselves don’t go their and was treated like I was a threat to the gym. STAY AWAY.

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★ 1

Worst Customer Service. Recently went to sign up. I.R. didn't want to help. Seemed annoyed with my questions about annual fees and any other additional fees. Attitude was rude but based of other reviews, I should have expected this. He set this example in front of the new hires then laughed it off after being questioned about it.

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★ 1

Very bad experience. I brought a guest, and to get in, they had two options: either to register them or to upgrade my membership category, even though mine is for use of any gym. It seems their sales have dropped, and now they're looking to make money by mistreating their members. I'm leaving for EOS, only 9.99 per month. Bad, bad, bad customer service at this Carrowood Crunch

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★ 5

My personal trainer makes this the best shit I’ve ever gone to. Lance has helped me in every aspect of hitting my gym goals and not letting me get distracted during my workout like I usually do. He is a big team player that sees your goals as his own and tells you everything you need to do and shows you how to do it, but it’s up to you to get the results you’re looking for. If you have trouble getting into the gym with time or other factors, Lance is very accommodating and as long as you do what you’re supposed to he’s gonna be your best friend but when you mess up pill guide you to the right direction

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★ 5

I’ve been training with Lance for about six weeks, focusing on strength training and building muscle. He’s incredibly knowledgeable and takes the time to really listen to your goals, which makes a big difference. I’d definitely recommend him to anyone looking for a trainer who knows their stuff and truly cares about your results!

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★ 5

Fantastic place to work out. Equipment is always clean and Tanner Alford was a great source of encouragement and knowledge for my workout regimen 💪🏻

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★ 5

I’ve had the pleasure of training with Lance at Crunch. He’s exceptionally dedicated—he gives clear, detailed instructions and makes sure every movement is efficient. He’s taught me to care about follow-through with each movement, taking the time to not just correct my form, but demonstrate proper form. I struggled with my breathing patterns mid set, which he’s helped me regulate by exaggerating each breathe. He’s very patient and intentional about helping you reach your goals. It helps to work with someone who’s wants to be asked questions about training & put you on the right path. For that I’m grateful.

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★ 5

What I love the most about this location is that it’s not always packed. I started my train in journey with Lance and he has helped me understand why certain things weren’t working for me. He’ll try to embarrass you for motivation (nice try though, I don’t embarrass easily). 🤣🤣Keeps it fun, keeps you accountable, and somehow makes working out something I actually enjoy.

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★ 5

Jacob is the man when it comes to quality personal training! Don’t sleep on this location.

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★ 5

The Carrollwood Crunch location has a great atmosphere and amazing staff members.

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★ 5

Crunch at Carrolwood is an amazing gym! Great equipment and plenty of room to utilize it. Very clean too which is important to me. Staff is always super nice and encouraging and one trainer named Tanner goes above and beyond to help me reach my goals. He’s the best! Ask for him and he will keep you on track and keep you moving forward to reach where you want/ need to be! Best gym membership for your buck out there and I’ve been to more than a few

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★ 5

It's a great environment, and my boyfriend and I go there all the time to work out. Our personal trainer is Lance, and he is amazing. It's a great experience overall, and they have great music.

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★ 5

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★ 5

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★ 5

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★ 5

Crunch Carrollwood is my favorite gym with a friendly staff, clean atmosphere, and great vibe! It offers the best personal trainers who are educated, motivated and ready to help successfully guide you towards your personal fitness journey. I train with Tanner and I’m thrilled with my results and how strong I have become! I would recommend working out at this Club and incorporating some personal training sessions. Every day is a great day when you walk through those doors and are working towards being your personal best!

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★ 5

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★ 5

Best crunch in Florida, not even a question. They’ve come such a long way- clean bathrooms, no bad smells, and a great staff. I recommend this club over others

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★ 5

Been coming here a couple months and it’s been a great gym. It has all the machines I could need and a great atmosphere to workout in. The personal trainers have also been super helpful, I’ve been working with Lance and he’s been great at showing me new techniques and keeping me dedicated to the grind.

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★ 2

I continue to be incredibly disappointed by the classes here. Especially the yoga. The class descriptions RARELY ever match the movements the instructor is expecting of you. Three times now I’ve signed up for slow, relaxation and meditation based yoga classes only to show up and be dragged through fast paced and advanced poses. What’s more frustrating is there’s a specific instructor here who loves to announce to the entire class whenever you’re doing a pose wrong and single you it. Because that’s what I want to be focused on when I’m doing yoga: what everyone else in the room is thinking of me. Awesome!

Gym itself is GREAT but avoid the yoga classes at all cost unless you want to come out of class MORE stressed than you came in.

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★ 1

Lindsay maybe the general manager, but she definitely doesn’t know how to manage a team. I called beforehand to see if a child needs an ID and was told no I showed up and didn’t have an issue with one of the normal employees getting a minor in without an ID came again the next day and was met with Lindsay and would not let me in because the child didn’t “look” 14. It’s ridiculous that the rules changed depending on who you talk to. Learn how to manage a team and have the rules the same for everyone

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★ 5

Crunch Fitness Carrollwood is one of the best gyms I’ve ever joined! The facility is spacious, clean, and packed with everything you could possibly need — from a huge variety of weight machines and free weights to tons of cardio equipment, turf for functional training, and a great selection of group fitness classes. I never have trouble finding equipment, even during busy times, because the layout is well thought out and there’s so much to choose from.

The staff is another big reason this location stands out. Everyone is friendly, professional, and genuinely welcoming. The trainers are knowledgeable and always available to give tips or help with form, and the front desk staff makes you feel like part of the Crunch family as soon as you walk in. The energy here is motivating without being intimidating, which makes it a great environment for beginners and advanced members alike.

On top of that, the amenities are fantastic — from clean locker rooms and showers to hydromassage chairs and tanning options if you want to relax after a workout. Membership prices are very reasonable for everything you get, and the value is unbeatable.

If you’re looking for a gym in Carrollwood with a positive atmosphere, tons of equipment, and staff who truly care about their members, Crunch Fitness is the place to be. It’s become an essential part of my routine and I couldn’t recommend it more!

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★ 5

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★ 1

WARNING! They try to sue you!

I canceled my membership cause the gym was lacking equipment and training classes. But the real hell started AFTER, I apparently was all good, but now they've sent my bill to a collection agency. Worst experience ever. Total BS!

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★ 1

You can’t bring a guest even with the most expensive membership, which is really disappointing. On top of that, the personal trainers are overly pushy and constantly trying to sell you sessions, it feels more like a sales pitch than a gym. Not a welcoming environment at all.

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★ 1

I came in with my wife because we use one account and she comes as my guest, only for the front desk guy to continually try to talk my wife into a membership and I keep saying “that’s what I’m paying the highest tier for” Please stop having your front desk harass my guests that I pay my membership for, and trying to talk them into a membership!!! These people literally hound your guests into getting a gym membership when that’s what I pay the extra price for so they don’t have to pay!!! It’s inappropriate and sleazy it’s giving me auto dealership vibes here!!! I didn’t have this issue at planet fitness. They gatekeep your guests from using the hydro massage and other amenities. Something planet fitness DOES NOT do!!! I just started my membership and planning to close it

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★ 5

I love this Crunch location! The staff is very knowledgeable and professional. The gym is always clean and they have multiple services for all fitness journeys. I would recommend to anyone. Justin is my person favorite!

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★ 5

Good workers

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★ 5

I love it Imael he really nice and chill i recommend it.

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★ 5

Justin has nice hair

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★ 5

So kind and helpful!

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★ 5

Excellent location and staff

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★ 5

Love this gym!

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★ 5

The best gym in Tampa, equipment and front desk staff are so helpful!

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★ 5

Best gym in tampa!

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★ 5

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★ 5

love this location! the classes and instructors are AMAZING!!! (big fan of Zumba, the Ride, and Hot Yoga)!! and I never leave without using the massage chair. 11/10

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★ 5

Best personal training team in Tampa!

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★ 5

Great equipment and classes. The team is very helpful and fun!

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★ 5

very knowledgeable front desk staff!

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★ 5

Best personal trainers in Tampa

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★ 5

Clean gym with great equipment selection! front desk staff is very helpful.

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★ 5

Great community of people!! Love it here!

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★ 5

Best gym out there! They have state of the art equipment, incredible classes, great personal trainers, and a front desk/management staff that’s out of this world!

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★ 1

This is specific to the Crunch Fitness facility in Carrollwood. I initially provided my payment information while signing up for a trial online, which I later cancelled. Despite this, I noticed that my credit card continued to be charged.

After an investigation by their corporate team, it was revealed that my card was mistakenly being used to pay for someone else’s membership. I’ve spent over a month following up with their staff, but there has been no resolution—no refund, and I’m exhausted from the constant back-and-forth.

This experience has been extremely frustrating and disappointing. If this is how they manage sensitive billing information, it raises serious concerns about their internal systems and data security practices. Even worse, they’ve done nothing to effectively address the issue.

If you’re a member—or considering becoming one—I strongly recommend closely monitoring your transactions.

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★ 4

Nice and good gym

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★ 1

BEWARE!! IF YOU CANCEL YOUR MEMBERSHIP CRUNCH WILL STILL CHARGE YOUR CC. THEY ARE A TERRIBLE COMPANY TO DEAL WITH AND COULD CARE LESS THAT THEY ARE STEALING YOUR MONEY.

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★ 1

inexcusable communication practices

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★ 5

Great gym

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★ 1

Good gym u til you try to cancel membership. Hardly there past 3 years after moving but still paid monthly fee. Tried to cancel and hassled before my yearly fee comes up next month. Told it's too late and must pay fee and another month. Some damn 30 day rule. Prolly easier to end a marriage than this subscription. Not happy!

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★ 4

Good equipment, very clean, friendly staff. Gave 4 stars instead of 5 only because I've been to some of the newer facilities and they have some really neat equipment in them. Would love to see my home location with those same updates! But otherwise, still a great location.

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★ 1

Today I made the decision to improve my physical well being by joining a gym. Staff at Carrollwood Crunch welcomed me and verbally gave me the total cost to which I agreed. They requested my license and credit card to which I handed them with no reservation. Scheduled a personal trainer for tomorrow morning and then requested paperwork to sign before leaving as well as a copy for my records. They told me I did not need to bother with it. Of course, I insisted on a copy for my personal records since they would be charging my Visa monthly. Reluctantly, a young man handed me a contract filled out with additional fees and my FORGED signature and initials in various spots. Suffice it to say that I returned their paperwork and delivered an appropriate rebuke. These sales tactics are ILLEGAL and should not be tolerated, so please be aware and protect yourself.
Sincerely,
Brian Harre

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★ 5

Imael was very helpful with recommendations on the plans and the perks that come with each plan. I asked about certain workouts that would be able to target muscles i wasn’t able to feel and have been working out better ever since! I asked and he said he wasn’t even a trainer, he should be!

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★ 5

This is one of the best gyms In the Tampa Bay Area, highly recommended, at least in the hours I normally visit( after 8pm) there is plenty of available equipment and space to workout, excellent staff and great cleanliness all around, thank you for maintaining the facility nice and neat

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★ 5

Excelente súper tranquilo me encanta venir aqui

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★ 5

Taylor is literally the best AGM ever

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★ 5

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★ 5

Reviewing as a visitor from out of town, used gym for two months. Highly recommended. Extensive array of cardio and weight equipment, up to date and well maintained. Excellent sauna (real thing, not the it-takes-forever-to--sweat infrared wanna-be's :-)! Locker areas/showers kept clean -- not much in the way of amenities but can't complain given the competitive pricing. Staff is wonderful -- exceptionally and consistently cheerful and welcoming. Pleasant vibe among members, people of all ages, teens to oldsters, every degree of fitness level.

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★ 1

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★ 5

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★ 5

Taylor and Ashley V are amazing!

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★ 4

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★ 5

This was good! I like the customer service too.

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★ 5

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★ 5

One of the best Crunches I have been too. Staff is friendly and the trainers are fire

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★ 1

Incompetent Managers!

Be careful when you hire a service. At the end of December, I hired a class once a week but I had to cancel a few days later because I had to start cancer treatment. I asked the manager Jose and, to my surprise, my credit card was charged for several weeks in a row. I went back several times to get a refund and he always canceled it again, but it never worked. A few weeks ago I went back and there was a new team of managers. They said I had frozen the subscription and not canceled it. I said no, I canceled it and proved to him by showing him a text message and that it wasn't my fault if the other manager did something wrong. He said he would respond to me the same day. It's been more than 15 days and no response. They are incompetent (or malicious) people who only care about profit and are not at all concerned with customer satisfaction. I gave up! I'm just going to cancel my account. The amount of stress and hassle is not worth it.

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★ 5

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★ 5

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★ 5

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★ 5

The staff is great :)

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★ 5

This Gym is a nice gym, the employees are really nice!

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★ 5

Kyle is a blessing, this is where the mindful and growing advise. if you’re going to get a membership go through this guy yes, April me no

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★ 5

Excelente servicio

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★ 5

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★ 5

Best gym in the area

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★ 5

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★ 5

Natalie and Kayleigh, we're so helpful and encouraging I love this Gym!

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★ 5

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★ 5

Crystal and Taylor are great and the gym atmosphere is always great.

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★ 5

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★ 5

Kyle is super helpful and nice, love the staff.

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★ 5

Good gym

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★ 5

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★ 5

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★ 5

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★ 5

this gym is super clean and amazing !

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★ 5

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★ 5

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★ 5

Feliz de pertenecer a este genial gym. Lo recomiendo 100%.

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★ 5

Great Staff Very Helpful And Respectful. Facility Is Also Clean.

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★ 5

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★ 5

Great service.

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★ 5

Great staff. Highly recommend

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★ 5

Clean Gym, Nice People

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★ 5

Great Gym. Good Service

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★ 5

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★ 5

Great front desk service.

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★ 5

Love this place, clean, good people

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★ 5

Love this gym. Has great equipment!

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★ 5

so awesome!

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★ 5

Clean facility! Friendly staff! Equipment is working well.

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★ 5

Tony is my personal trainer and he da best in the business. I lost 8 points in 2 weeks and lost 1% bmi. Huge milestone for me

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★ 5

Tanner and Chris are great!

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★ 5

Crunch Fitness in Northdale is the best gym I’ve ever experienced. The staff must go through some fine training because everyone who works there is professional and friendly. The clientele is diverse, ranging from young to old.
Kyle, the manager, is very detail-oriented and maintains a top notch, upbeat, and fun atmosphere. My personal trainer, Tanner, is awesome and superb. He has really been an excellent source for getting motivated to work out. I could go on and on! Btw, be sure to get a tour if you’re interested. The place is huge. It has saunas, too.
As far as prices go, they are quite reasonable for my own budget. The staff were transparent about the various pricing available when I signed up, so you should not have any issues regarding finding a plan tailored to your needs.

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★ 5

Best gym they let me charge my phone and my headphones

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★ 3

Service bad

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★ 5

I have been going for 2 years and no complaints!

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★ 5

I love this gym ! Taylor is always here when i come and he greets me with a smile and always helps when i have questions :))

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★ 5

Taylor is great staff at the front desk
Very knowledgeable great altitude

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★ 5

Facilities are definitely well used but this place usually plays great music - remixes of pop songs.

Lots of squat racks and benches.
I counted 8 squat racks, 2 smithes, 2 incline, 3 flat, and 1 decline. Definitely more than most gyms.

It also doesn’t seem to be too crowded. Would recommend considering this branch.

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★ 5

Great place they are where open when the hurricanes hit and my house had no electricity and usable water. I was able to get a shower and charge my phone. They let me use the handicap shower while healing from a broken ankle even while my account was on pause as well.

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★ 5

One of the best Crunch locations I have been to.

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★ 5

Cleanest gym ive been to

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★ 5

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★ 5

Great place good lighting too. Some crunches are too dark for my liking.

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★ 5

jackson’s the absolute best. amazing customer service, definitely come see him!

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★ 5

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★ 5

Love this place. Monkey bars, tanning and all the good stuff

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★ 5

Coach Tony was fun and kept me on goal gave me a great workout come see him!

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★ 5

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★ 5

Amazing service and great attitude!

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★ 5

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★ 5

I love it here! Great staff! Great environment

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★ 5

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★ 5

His honor to an individual that’s a well trainer at the Crunch at the corner of Dale Mabry and May Maple Mapledale individual has high customer service Marie Hello initiative and has a lot of knowledge on the proper procedure of working out Name: Jacob Robinson

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★ 1

Really disappointing in the follow-up from the trainer Joe. There were some charges that appeared on my account. I asked for clarification and he tells me I'm being difficult

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★ 5

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★ 5

It’s a good place I like it people are very helpful

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★ 5

come to crunch for any kind of workout

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★ 5

i love crunch

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★ 5

Great gym, super clean, great staff

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★ 5

Great gym, really nice staff! Crystal and Sebi are amazing!

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★ 5

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★ 5

Great atmosphere, smaller location with home feel talk to Sebi at front desk he’s my guy! I got a free workout for signing up 🤩

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★ 5

love this gym!!

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★ 5

Nice staff, good equipment

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★ 5

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★ 5

crunch is amazing. Sebi is the 🐐

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★ 5

Love this gym !! Crystal is a great trainer !!!been going a year strong 💪🏾!

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★ 5

Nice workers

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★ 5

I love this place

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★ 5

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★ 5

Love this place.

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★ 5

Good workouts and a nice atmosphere

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