Crunch Fitness - Coral Springs

Coral Springs, 910 N University Dr, Coral Springs, FL 33071 | ★ 3.9 (562 Review)

📞 +1 954-859-2030

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About the Club

The Crunch gym in Coral Springs, FL fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today and see how we keep it So Fresh & So Clean!

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 Crunch Fitness - Coral Springs
 Crunch Fitness - Coral Springs
 Crunch Fitness - Coral Springs
 Crunch Fitness - Coral Springs
 Crunch Fitness - Coral Springs

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Reviews

Starlette Horne

★ 4

Source: Google

Elena Arbelaez

★ 1

I had one of the worst customer service experiences today at Crunch Fitness. I went in to cancel my membership, even though I had already paid my monthly fee on November 6th. The guy currently working at the front desk was extremely rude and unprofessional from the moment I approached him. He didn’t greet me, didn’t make eye contact, and wouldn’t even let me speak.

Every time I tried to explain my situation or ask why I was being told to pay again, he interrupted me and repeated the same thing over and over: “If you want to cancel, you have to pay. You have to pay the $96.” He refused to give me any explanation, refused to clarify the charges, and acted like he didn’t care at all about helping a member understand the policy.

I also mentioned that I’m moving urgently to an area where there is no Crunch near my new home, and he still offered no assistance, no alternatives, nothing. His attitude made it clear he had no intention of providing proper customer service.

This was a very disappointing and disrespectful experience, and it left me with the impression that Crunch Fitness prioritizes charging extra fees over treating their members with basic professionalism and courtesy.

Source: Google

Jorge Porras

★ 1

I was charged $140.00 for services that I never approved. When I asked about the charges they said there was nothing they could do about it. I had to go to my bank to put a charge back and replace my credit card. Bunch of crooks.

Source: Google

Quilla Gonzales

★ 1

I am extremely disappointed with my experience at Crunch Fitness Coral Springs. When I signed up, I was explicitly told by an employee, Nico, that my membership would be month-to-month and could be cancelled at any time without additional charges. Based on this representation, I enrolled.

However, I was later informed that I am bound to a contract and must pay the remaining balance of $103.52 to cancel. This directly contradicts the information provided at signup and feels like a misrepresentation of the terms.

I have made repeated attempts to resolve this locally: I reached out to Zoey and sent a legal document via email to Elly, who refused to provide Zoey’s contact information. Neither employee has responded. I also spoke with John this morning, who said he would pass my information along to Zoey, but I have very little confirmation that this will happen.

If this issue cannot be resolved locally, my next step will be to have my attorney escalate this matter with corporate, disputing the validity of the contract terms under which Crunch Fitness is attempting to hold me financially responsible.

Source: Google

Veronika Oquendo

★ 1

Absolutely disgusted with Crunch Coral Springs. My sister has been trying to cancel her membership for over a year despite not having set foot in the gym once. She has called, emailed, and even gone in person, and they still refuse to cancel her account. Every time she tries, they come up with a new excuse or “policy” to delay or deny the cancellation.

Now they’ve sent her to collections for a membership she has been begging them to end. They won’t offer a single solution unless she pays for something she never used and that continues to accrue charges. This is beyond poor management, it’s predatory. They clearly count on people giving up just so they can keep charging them.

It’s appalling that a business would treat customers this way. Save yourself the headache and do not waste your time or money here. There are plenty of gyms that treat people with respect and transparency. Crunch Coral Springs should be ashamed.

Source: Google

Noah Ballew

★ 1

When you try to cancel they will fight you every step of the way and claim you have to come sign papers in person. Even after filing out the form on their website. Highly suggest 2nd thinking doing business with them.

Source: Google

Daniel Anthony

★ 3

Great gym, but they play their music WAY too loud. If i have my headphones set at the max I can still hear the music from the speakers.

Source: Google

Austin Sims

★ 5

The gym is very good overall. It has a good equipment selection and a nice layout. But the best part is my personal trainer, Andrea Rodriguez. She's an amazing person and a great trainer. I've gone to the gym for years, and learned a lot on my own, so I'm not a beginner... But Andrea has consistently challenged me with her programs, and she's taught me new techniques to improve what I was already doing. Leg and glute workouts are especially good/tough. Wherever Andrea is at, is where I'll be!

Source: Google

Andrea Kamila Silva

★ 1

I had a really disappointing experience at this gym. The place is very dirty and has an unpleasant smell, and the crowd isn’t great either. I signed up for a membership, but after seeing the conditions, I wanted to cancel right away. However, I was told that I have to wait three months before I can cancel and that I must go in person to sign the cancellation. This doesn’t make sense since I was able to sign up online with no problem. The staff were also very disrespectful and unhelpful throughout the process.
I do not recommend this location at all.

Source: Google

Karen Perdomo

★ 5

Andrea es una entrenadora increíble y muy inspiradora. Su energía y motivación hacen que cada entrenamiento sea un reto divertido y efectivo. Siempre está atenta a las necesidades de cada persona, corrigiendo posturas y alentando a dar lo mejor de uno mismo. Gracias a ella, no solo he mejorado físicamente, sino que también me siento más motivada y positiva en mi día a día. ¡La recomiendo 100%! 💪

Andrea is an amazing and truly inspiring trainer. Her energy and motivation make every workout both challenging and fun. She always pays attention to each person’s needs, correcting form and encouraging you to give your best. Thanks to her, I’ve not only improved physically but also feel more motivated and positive every day. Highly recommend! 💪✨

Source: Google

Rosa Monge

★ 5

Crunch Fitness Coral Springs is an amazing gym! The space is always clean, well-organized, and filled with a wide variety of equipment and classes for every fitness level. The staff is welcoming and friendly, and the manager, Andrew, is very attentive and supportive—he truly cares about the members.

A special shoutout goes to Andrea, one of the best trainers you could ever ask for! She’s professional, motivating, and extremely knowledgeable. Andrea personalizes each training session based on her clients’ needs, offers constant support and feedback, and consistently brings new and challenging workouts to keep you engaged and motivated. She even has a WhatsApp group where she shares meal ideas, gives nutrition feedback, and celebrates her clients’ progress with videos and photos.

If you’re looking for real results, a fun environment, and a trainer who truly cares about your success, Andrea at Crunch Fitness Coral Springs is the one! I highly recommend her and this gym to anyone who wants to enjoy a life-changing fitness experience.

Spanish Version
¡Crunch Fitness Coral Springs es un gimnasio increíble! Siempre está limpio, bien organizado y tiene una gran variedad de equipos y clases para todos los niveles. El personal es muy amable y acogedor, y el gerente, Andrew, es muy atento y siempre brinda su apoyo—realmente se preocupa por los miembros.

Quiero destacar especialmente a Andrea, una de las mejores entrenadoras que puedas tener. Es profesional, motivadora y con muchísimo conocimiento. Andrea personaliza cada entrenamiento según las necesidades de sus clientes, ofrece apoyo y retroalimentación constante, y siempre crea rutinas nuevas y desafiantes para que nunca te aburras. Además, tiene un grupo de WhatsApp donde comparte ideas de comidas, brinda comentarios nutricionales y celebra el progreso de sus clientes con videos y fotos.

Si buscas resultados reales, un ambiente divertido y una entrenadora que realmente se preocupe por tu éxito, Andrea en Crunch Fitness Coral Springs es la mejor opción. La recomiendo al 100% para quien quiera disfrutar de una experiencia de entrenamiento que cambia la vida.

Source: Google

Yorsi Riobueno

★ 5

More than 1 year ago I met a Professional from the world of Fitness, Jasmine Abreu and without a doubt she is a very valuable person in my life because she taught me that exercise is not only physical, but mental and emotional. Discipline, Good Nutrition and doing well exercises make the difference. Thank you for going hand in hand with me

Source: Google

Alfredo Delfino

★ 5

My experience has been EXCELLENT! The front desk ALWAYS greets and makes me feel welcome. The Crunch Team is amazing! My best experience is currently with my personal trainer (Coach), Andrea R. I've been with Coach Andrea for a year now, and I have been very fortunate! The level of knowledge, professionalism, and training is above any other personal trainer I've had. My physical changes over exceeded my goals! I am truly a better version of myself, thanks to my personal coach (trainer), Andrea R.

Source: Google

Daija Donique

★ 5

I adore my trainer DADLEY!
He's kind but firm, knowledgeable and patient, flexible yet structured.
He's very committed to my fitness journey bc he lives by what he teaches. I like that he gives me new workouts, increases my weight, and encourages me to do more reps. He structures the entire workout according to my fitness goals of increasing my stamina and energy level. He even helped me create a food tracker through apps where i can count my calories, protein, fat, and carbs. I've been with him for only 3 months and I've already lost inches and increased my muscle mass by adhering to his guidance. ASK FOR DADLEY!!! He won't steer you wrong! 💯💯💯💯

Source: Google

Pedro Guzman

★ 5

After more of twelve years visiting gyms on the Northwest Broward County, without take care of me, finally I find Crunch with beautifull Instalations, new equipment and the best of all: The excellent work of Andrea Rodriguez my personal trainer who is help me with motivation to rebuild my body taking care too of the best food that I need to change my life. Thanks Andrea.

Source: Google

Youlithce Martinez

★ 5

I've been attending this gym for about a year or so and I love it. Everyone is friendly, the gym is clean but especially Andrea, my personal trainer. She is excellent as a coach, dedicated to her work... if you are looking for someone to train, I recommend them.

Source: Google

Andree Garnier

★ 5

Crunch Coral Springs is more than just a gym; it’s a genuinely welcoming and motivating place. The facility is consistently clean, the equipment is always well-maintained, and there's a fantastic energy on the floor that makes showing up easy, even on days when motivation is low.

However, the absolute best part of my experience here is my personal trainer, Jasmine. She is truly exceptional and the reason I've managed to meet and surpass goals I thought were unreachable.

Jasmine doesn't just give you a workout plan; she gives you a focused strategy. She has an incredible talent for knowing exactly how hard to push me and ensuring I improve every single time without ever risking burnout. Her sessions are tough, but they are also expertly tailored and hugely rewarding. If you're serious about your fitness journey and need that personalized guidance and consistent motivation to meet your goals, look no further.

I highly recommend Crunch Coral Springs, and specifically, I urge you to book a session with Jasmine—she is the best in the business!

Source: Google

Rebecca Modica

★ 5

It’s been about two months since I started my fitness journey with THE best personal trainer, Jasmine. She helps me stay accountable, provides me with a meal plan, and is always encouraging me to be my best self. In our sessions I really appreciate her words of motivation and helping me get in the last rep when I rather give up! I’ve already noticed a difference physically but also mentally I now understand that fitness is an important part of my day to day, it’s not just about a number on a scale or clothes. I highly recommend this gym, everyone is really friendly and wants you to succeed!

Source: Google

R L

★ 5

The gym itself is better than most I’ve been to. Machines and equipment are usually readily available since they have multiples of the same. But my rating is specifically due to the experience I’ve had with my trainer Stephen. He’s unlike any trainer I’ve ever worked with and his approach totally aligns with what i need. He even goes above and beyond which i feel deserves recognition. He has motivated me to keep pushing every day and when i have setbacks he understands and helps me adjust. He truly is someone who cares about his clients success. In fact, one of the things I’ve noticed about him is that he speaks in terms of “us” “we” bc he sees this journey as a team effort, he and i, and i can’t express enough how much that makes a difference for me.

Source: Google

Ashley Guzman

★ 5

I started going to this gym at the beginning of the year and got a call from Jasmine. After our first session, I knew she’d make sure I stayed on track — whether it’s exercising, eating right, or keeping my mindset positive. I’m so grateful for my personal trainer, Jasmine! I’d recommend her to anyone looking to improve their health and stay motivated. 🏋🏻‍♀️💪🏼

Source: Google

Hedlove Jacques

★ 5

Great spot and has every equipment you may need and the trainers are so helpful. Coach Juan is the best⭐️⭐️⭐️⭐️⭐️

Source: Google

Eden Almoneda

★ 4

Yes, I agree gym is nice , but some staff and spicifically the training manager named DREW, was really rude dealing with people. I believe employee is the blood of every business and the client is the vein of the business itself/company . Please Headsup to the business onwer, Costomer feedback is more lounder than screamin.It guage satistisfaction levels, uncover problem, drive the management for improvement and positive changes in busuness .

Source: Google

Ronyne Derenoncourt

★ 1

Please stay away from the gym. I stopped going to the gym for months and these people are telling me that I have an overdue. Balance of 203 just because I didn’t cancel my account with them. This is a scam company . They’re stealing people’s money. I’ve been to other gyms and I never had this issue. Worst gym ever.🤨 I told the guy that I’m not paying anything. This is so wrong ! If I could give them a zero star I would. No one told me I have to cancel my account if I stop going to the gym. Don’t let them steal your money.

Source: Google

carolina penaloza

★ 1

Horrible experience. I went there I signed membership because it was cheap then after 2 months they changed me 93 dollars when no one told me I have to pay that, I called and the “manager” told me sorry there is nothing I can do sorry if they lied to you. Very unprofessional. I would pay this for this small gym.

Source: Google

Serica G

★ 5

This place is great. The classes are awesome everyone motivates you. I feel fit in.

Source: Google

Donna Rainbows

★ 1

I'm adding to the chorus of people complaining about how dangerously loud the music was playing yesterday. I saw so many people in the gym look around in disbelief at how loud the music had gotten. Next thing I knew, half the gym cleared out. I'm sure they'd had enough. I tolerated to get through my workout. But this can't continue. This is a place to get healthier, why should we risk permanent hearing damage?? Not to mention, it's just not cool to be forced to listen to someone else's playlist because you can't hear your own through your headphones! It was utterly intolerable and unacceptable.

Edit in response:
I'll believe it when I see it. This facility has no leadership and the workers don't give a damn. There's barely anyone in person to actually make sure the client experience is pleasant. I only say barely to be fair, but probably no one. Any potential member should be warned that they just want your money and they don't care about anything beyond that. It's like corporate bigwigs sit back and collect member money for nothing.

Source: Google

John Doe

★ 4

Older equipment, but overall nice gym
Staff is layback. Overall chiller than Coral Ridge location.

Source: Google

Anthony Scognamiglio

★ 1

Predatorial, and Fraudulent business practices. Accompanied by unprofessional management at this Coral Springs location. I signed up for a 10$ a month membership, to be charged 20$ a month. Bring your business elsewhere.

Source: Google

Marcelo Hernandez

★ 5

I am new in town and one of my first priorities was finding a gym with all the amenities I was looking for and this had it all. Plus I almost ended up in another gym franchise but thanks to John's fantastic customer service over the phone and in person he made it easy for me to join here right away. Thank you John appreciate your customer service brother!

Source: Google

Evan Leonard

★ 1

The gym employees are charlatans and act more like car salesman than personal fitness instructors. Gym it self is good, clean facilities, and fair price. The gym bro personal fitness "managers" who trap you in a contract? Absolutely abysmal. They use car dealer like tactics to get you to sign up for personal training that you can't just get out of when you want, often costing you thousands of dollars. They use lines like, "oh okay, can't do this price, well what price can you do." Literally like a car salesman. The object being to get you to buy in rather than anything else. They have absolutely zero concern for your actual physical fitness. Oh and the pricing for said training? Insane. I cannot believe the unprofessionalism and sneaky tactics used by them. Unbelievably sleazy and unprofessional.

Source: Google

Karol Scott

★ 1

If you get the top Membership to bring a guest, don't expect that your guest will come in right away. They have to go through a 30min. Sales Pitch. You are basically paying for them to pitch your guest to get a membership. Just making sure everyone understands what they are getting.

Source: Google

Gladys Astudillo

★ 1

I’m truly taken back. I’ve never left a review before, but my experience with Crunch absolutely deserves one. I moved away and forgot to update my billing info — a simple mistake. When I called to sort it out, instead of helping, the former manager was unbelievably rude and condescending. She literally told me “it’s your responsibility” to remember to change my card info, like I wasn’t already trying to fix it. She made me cry over the phone with how dismissive and harsh she was.

And the worst part? She knew I was crying. She could hear me on the phone upset and instead of showing a shred of compassion, she doubled down and kept being an absolute monster. When I asked for her name, she refused to give it to me. When I asked for a manager, she smugly said, “I used to be the manager and this is how they trained me.” Trained to be rude, disrespectful, and to offer no solutions? Because that’s exactly how she acted. Over and over, she just repeated, “that’s the only thing I can do for you. Take it or leave it or call back.” And on top of it hung up angry.

No member should ever be treated that way, especially when they’re already upset and just trying to fix a billing issue. This location needs better leadership and customer service.

Source: Google

Donnie Herron

★ 1

Beyond shady. I signed up for a 1 day free trial on the website. When I went inside to use it, the person at the front explained to me that the "coral springs system cannot process free trials." She then offered to sell me a day pass for $15. I told her no. She said they have deals on enrollment right now. I explained that I wpukd very likely sign up after I redeemed by free 1 day trial. She then declined to accept the free trial, and again offered me a $15 day pass.

Very telling of what their billing practices are like. Felt more like a used car dealership than a gym. Stay away

Source: Google

Itsnyasworld 12

★ 1

I am 16 years and decided to go to this gym with a friend, I got told it would be $9.99 I then would get deducted $19 saying it was just a fee then it reoccurred again and when I tried to cancel they state I would have to pay MORE MONEY to cancel the membership. This gym is money hungry and nasty so much miscommunication.

Source: Google

Leonard Caradona

★ 1

I’m beyond frustrated with this gym. They constantly advertise as being open 24 hours, but that’s simply not true. More often than not, they open late without any notice or communication. No emails, no app notifications, nothing, just locked doors when you show up expecting a workout.
This lack of reliability and transparency is unacceptable, especially for people who plan their schedules around gym access. Such a waste of time! If you value your time and consistency, I’d recommend looking elsewhere.

Source: Google

K Johnson

★ 3

Nice Gym however lazy gym members regularly leave very heavy weights all over the gym without returning them to their proper place and the lazy staff reguarly walks pass them without regard. Definitely a management issue but its very frustrating for gym members.

Source: Google

Ms. Rose

★ 1

Please don’t make the mistake of going to this gym, I’ve been trying to cancel my membership and they’re making me pay $400 because I ended up moving and I’m not able to physically go in person to cancel. The staff are very rude over the phone and have an attitude and keep telling me the only way to cancel is to go in person, but I’m miles away in a new city. They seem to only care about your money rather than satisfying the customer. #MoneyHungry I will never make the mistake of joining crunch again.

Source: Google

Rebeca Blandon

★ 1

Not a nice place to train. The Music is Extremely LOUD! I can’t listen to my headphones when I’m there training. Music should be contained in the classes area. I recently joined but I Will be cancelling my membership and going back to EOS which is way better. Fix the Music problem!! 😡

Source: Google

Paul Pantoja

★ 1

Music is to LOUD. You can’t lift weights using your headphones in peace because the music from the classes is crazy loud. That music should be contained in the area they are working out, not in the entire gym. You can’t even talk with a gym partner because of how loud the music is. This is a Gym, not a club in Miami. I can’t believe management Does Not have Awarness of this. Or maybe they don’t care. Ridiculous!!

Source: Google

Tashauna Stacy-ann

★ 1

I have been going to this gym for awhile. Great energy, great people to workout with. My trainer Alfredo, the absolute best! Then one day I had a negative experience with an employee named Zoey. She was rude and condescending. It truly makes me want to take my membership elsewhere. It’s not what you say it’s how you say it.

Source: Google

Sheer Shades

★ 5

One of my favorite crunch. Super nice machine great staff. I recommend

Source: Google

Lus Craftastic Corner

★ 1

I received a 3 day pass from crunch to try and see if I would join. At check in they held my ID and had to wait to get my ID when leaving the gym. Another thing I went on my day 2 to see if i was sold on this place and I was told that was only a 1 day pass and had 3 days to use it. The email clearly says its a 3 day pass and I have to use within 1 week of 8.1.25. Regardless the gym was less than impressive. Not alot of machines. Place was dirty, however the bathrooms were very clean. Im taking business elsewhere

Source: Google

Claudia Petitfrere

★ 5

Source: Google

Douglas Zeolla

★ 2

I’m a little disappointed my very special chain was stolen. I took it off and put it on the ground for seven minutes and somebody stole it and I asked them three times To check cameras and they’ve all told me they were gonna pull the cameras and get back to me and nobody ever got back to me kind of disappointed and probably gonna cancel my membership just because of the communication And time has gone by I am the kind of person that does what I say unfortunately they don’t

Source: Google

Nalia V

★ 1

Customer service at this location is the worst I’ve ever experienced. You have a young lady at the desk that refuses to listen to provide assistance with a simple billing issue. Another rep Nicko who refuses to address the issue and a manager Denis who has a very condescending nasty attitude. Had to call another gym who within 1 second provided me with the info I needed to resolve the issue. But the bad experience with this gym made me want to cancel all together which could’ve been avoided. Would not recommend this location to anyone. It’s crowded, classes are sparse, and to top it off the staff is overwhelming nasty.

Source: Google

Gabriel Mane

★ 2

Inconsistent Opening Times – Frustrating Experience

On Mondays, the gym is supposed to open at 5:00 AM. Unfortunately, this has not been the case on multiple occasions. Today, I left at 5:20 AM after waiting with a group of others—doors still locked. I simply don't have time to wait around, and it’s unreasonable to have no backup plan in place when scheduled staff don't show up.

This continued lack of reliability has led me to consider switching gyms. I’ll be lowering my membership, and cancellation is very likely if this isn't resolved soon.

Source: Google

Shameka Griffin

★ 5

Special thank you to (. Lisaandra and Nico) for supporting me and my family this evening during check-in. As a new member I needed to have some account details updated and they took time to share with me the information required and updated my business account. These two team members welcomed me and my family with greeting’s and smiles. Crunch is truly making me feel proud to be a business partner with them and achieve my family’s wellness goal’s!!! These TEAM MEMBERS are amazing!!!

Source: Google

crazy guy

★ 1

Employee that goes by the name elly is extremely rude and disrespectful please fix this and lissandra turn the music down

Source: Google

Gianna Sedano

★ 1

Very unhelpful didn't let me work out at another location even if I have a membership at another location for a day . Just wanted to work out with my cousin. Very rude. Canceling my membership any other gym would help

Source: Google

christina sanchez

★ 1

I’ve been going to crunch fitness for over 4 years and this location is the worst and rudest location they have. The managers and staff are a revolving door which shows how bad it is here. I will not be returning. If I can give zero stars I would.

Source: Google

noel nazario

★ 3

Nico was very rude. I am a member at the crunch in sunrise and he didn’t even let me pay to come use the gym ! I have been a member with sunrise where they treat me very well but Nico was not helpful at all even after pulling up my account !

Source: Google

Chamber Approved Support

★ 1

There are a couple managers at this location that play XXX rated, nasty foul language songs. I asked today for a change and they guy at the desk lied to me and said it's a radio station

Source: Google

jade

★ 1

This gym offer you 90 days trial you can cancel after 90 days if you don't like it but they gonna charge you a yearly fee of $64 after 60 days regardless if you decide to stay or not.Oh and you get hit with a late fee of $50 if your bill is overdue by a day or two and also fees if you cancel before the 90 days scammers....

Source: Google

Ricardo Cardona

★ 5

Source: Google

Kayla Cowman

★ 2

Didn’t like the fact they took my ID and said I can get it back when I’m done working out without any explanation. I came as a guest with my husband who is a member. Why does this feel slightly illegal?

Source: Google

Gus Cepinho

★ 1

Someone bought a gym membership in my name thinking It was a 1 month trial. I get in there and it was not . So on day one I had to pay 169 to cancel it . I never even signed it ! All hiding fees kick on second month including anual fee

Source: Google

Hun Kim

★ 1

Source: Google

zolangel rodriguez

★ 1

I’ve been a Crunch member for almost two years, coming to this location DAILY. On a Sunday, I was chased down by Assistant Manager Zoey and told there was an issue with my insurance-based membership and that I couldn’t come in. Since the company doesn’t operate on Sundays, it wasn’t something I could solve right away. I asked if there was anything that could be done? Assistant Manager Zoey said no. I asked if she could re-enter my Fitness Your Way member ID to check again, she said no. I asked for a day pass until I could contact Fitness Your Way the next day, once again, she said straight up no to everything without a logical reason.

She was completely dismissive and refused to help in absolutely any way, despite the fact that day passes are usually handed out like nothing. Telling me to buy a whole new membership when I already have one?… let’s use rational thinking. I called Fitness Your Way the next day, and all they said was that she just needed to re-enter my information, EXACTLY what I had asked her to do and she told me NO. My membership was active and up to date. She just wouldn’t do absolutely anything to help me, and still ended up charging me for a whole day, when my membership was ACTIVE.

What makes everything worse is that Zoey often rolls her eyes at me when I walk in, which adds to the already unwelcoming vibe that only comes from her. Everyone else here is kind and welcoming. I usually ignored this until the day she wouldn’t even let me in the gym. Thankfully, the district manager apologized, re-entered my information like initially I asked her to do, and the general manager refunded me. I hope this serves as a wake-up call for better customer service training. Loyal members deserve professionalism.

Source: Google

Jonathan Bromet

★ 3

I signed up my son and myself at this location three months ago for a basic $10 a month membership, which turns into a $19 a month each membership with added fees. That is not the problem. The problem is we have been stopped 6 times in the last three months because the 20 year olds at the desk cant sign people up properly, they say the membership is showing something different like promotional phase,then they say oh nevermind its ok we took care of it then stopping us at the desk again a week later with the same foolish shit. After being stopped six times, I asked to speak to a real manager. Of course the guy Dennis is not there and they cant give me his email. I said I dont want his personal email, im a gym member, they still said no. That is crazy customer service. They have no trouble taking my money from the bank but they bother me with petty stuff. The gym is better than planet fitness and others and it seems they took over all the old 24 hour fitness gym locations. The app they provide is trash, it barely works. So far it reminds me why having your own home gym is so much better…… update they finally fixed the problem :-)

Source: Google

Andy. Law.

★ 5

Better than LA. eos coral springs is built wierd... Youfit is 🗑. planet is a"health club"... that has pizza.....

Source: Google

Kenia Brenes

★ 1

I won’t be going back. I didn’t have a pleasant experience. I went in because I signed up for a trial membership, online it said 3 days but then they told me it was only 1 day. And then there wasn’t the most friendly reception. I was told I couldn’t try the gym because I had been a member at a previous gym, in another location(yes - 8hrs away, I moved). And that the only way I could have an experience at this location was to sign up for a membership… I felt uncomfortable being asked to sign a contract on the spot and the guy at the counter made a face when I explained this to him.

I go to the gym 5/7 days a week and atmosphere is important to me, the people that I will have to see daily matter to me. I didn’t feel welcomed and the tone received from the man who was trying to sign me up wasn’t kind.

Source: Google

Amanda Ellis

★ 5

Source: Google

Gabriel Benavides

★ 5

Very friendly staff!! Can’t wait for this gym!! It has a boxing studio and Saunas!!

Source: Google

Georgie

★ 1

Just went here with my brother who is visiting out of town and was told that he needed an ID to get access with me. This is absolutely ridiculous! We were not even given the choice of them making an exception. Is this really what customer service has gone to now??

Source: Google

Sasha true word

★ 1

Too many fees . Bathrooms are nasty. Machines are always broken .Nico was very nasty didn't care to help with my account only wanted to charge more money. They claim payments do not go through so they can charge a late fees. A big rip off not recommended many more gyms to choose from be aware ! They don't care !

Source: Google

dannys valdes

★ 1

Worst experience ever. I was trying to go as a guest for the first time, and I even came with another person and my girlfriend who is member. Usually when you go the first time to a gym you can try it out the first day for free, the guys on the shift at 8pm today on Wednesday.

awful service and terrible experience specially because I know about people that have gone there and got the free pass on their first day.

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Ponkrit klinkesorn

★ 1

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Andrew Moreo

★ 1

If you get harassed in their gym they will do nothing about it. Management doesn't know how to handle any difficult situations. Find another gym

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Im2011

★ 1

When you sign up, they can’t stop smiling—you’re family, a ‘valued member.’ Try to cancel, and suddenly you’re an inconvenience they can’t kick out fast enough.

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William Pierre

★ 5

MJ was the reason I chose this gym. very Helpful and professional

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Alejandro Carvajal Sarria

★ 1

I had cancelled my subscription over a year ago, but they didn’t bother to let me know it didn’t take effect when multiple months were past due. Not an email, not a phone call. Got sent to collection services.

These white collar thieves deserve ZERO tolerance for their sneaky ways to earn extra money, because I of course was not about to let a pre-cancelled gym membership ruin my credit life, be VERY careful with what you’re told, and always make sure to cancel leaving a digital trail.

Source: Google

Ashley C

★ 2

Been going to crunch for over a years and here are my pros and cons of the place and reasons why I canceled.

Pros: people are nice..

Cons: -ALWAYS PACKED
-trainers and clients sit at machines to chat
-Never any wet wipes to disinfect with
-Not enough clips for cable machines so nobody can use it at all -.-
-only 24hrs M-F
-popular machines are out of order once a week
-no soap in bathrooms
-bugs on the floor of the sauna and mirror area (can’t put your bag on the floor)
-charges you a full month as you cancel your membership before the billing date and you already paid your “service fee”.

Source: Google

Bailey Adams

★ 1

Why is my husband inside of this place, more than he is in me????

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Marvelin Crespo

★ 1

Puedo decir lo siguiente, el lugar es limpio y las personas son amigables pero el día que fui a conocer el gym, todo ok, me gustó no sabía que tenía que estar inscrita por 3 meses y no cancelar la membresía antes de los 60 días, para mi sorpresa no pude seguir por x razones y fui a cancelar la membresía y me dicen que me deben cobrar los $60 dolares de la membresía anual y yo ok que mas, pero me dicen también que debo seguir pagando los $37 mensuales por 3 meses porque no puedo cancelar así no use el GYM ,CANCELAR LA MEMBRESÍA ES IMPOSIBLE , MUCHO CUIDADO, no se dejen llevar por la amabilidad pregunten , HAGAN PREGUNTAS, por yo era mi primera vez inscribiéndome en un gym y me compraron la amabilidad de la gente. Mucho cuidado, pregunta TODO.

Source: Google

David Orlando

★ 5

Love this gym

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kimcas007 Howell

★ 1

I honestly don't know if this is with all gyms but this one has tested my faith! When i first signed up i signed up for the base $9.99 plan,some how i got signed up for peek plan 😑 instead,then i tried to correct it to base only to find out there are two different types of base which makes no sense at all!!!! Why the hell should i pay for a base at $19.99 when there is a base for $9.99?? Both of those plans are the exact same,only different is one is more expensive for no darn reason. Oh wait, i would have to cancel that membership pay a cancelation fee then resign up again for a freaking fee🤣🤣 make that make sense. Got my new membership agreement only for me to see a recurring fee of $17.11. How the hell a $9.99 membership gonna be $17.11 ??? I'm about to cancel this crap .

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Precious Roberts

★ 3

I love this gym and some of the staff members. A front desk employee by the name of Drew is very obnoxious, rude and condescending. He doesn’t know how to talk to people. I don’t know if he was having a bad day but even my friend was confused on how rude he was being to me. A manger needs to evaluate his attitude and teach basic communication skills.

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David Valencia Villarraga

★ 5

Muy buena atención al cliente y buenas maquinar para entrenar

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Ishbel Miranda Cortés

★ 5

Greta gym!

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Madai Guzmán

★ 5

Great gym!

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New Peniel Baptist Church Inc

★ 1

The management over there are TERRIBLE! We, my family and I will never set foot in the facility again. They lied to you about what they going to do and Not do. We are so disappointed ☹️ they really deserve 0 stars

Source: Google

Chelsey Mcinnis

★ 1

This place is terrible! I warn anyone looking to sign up for a membership here. All they want is to take your money. Multiple multiple times they have charged me with services I didn’t receive.

After I went out of commission for a few months I asked them to pause my account and they continued to charge me and told me the only way to stop it is to come in person.

After coming in person they still continued to charge me and told me I need to pay. Offering no type of help or assistance.

Source: Google

Andrea Leon

★ 1

I would like the owner to contact me please.

If you can email me or call me. Your leadership is very unprofessional therefore I won’t stop by your club ever again. I need to speak to the owner of the franchise.

Thank you

I will not stop by your club to speak to your very unprofessional leadership staff that you have in place. I need the owner of this club to give me a call. I will make sure to let everyone know about my experience.

Source: Google

Chantal

★ 4

My experience at this gym has been good so far. Love the hybra-beds & sauna after a workout. My personal trainer, Chauntel Browne, is amaze-balls! She helping me to get back into shape by toning up and restoring my core after having several c-sections. I enjoy working her!

The only reason I have less than 5 stars, is in regard to the membership cancellation reviews. I worry that if the time comes and I want to cancel my membership, I won’t be able to or will have to go through hoops and hurdles!

Source: Google

Lisa Lucciano

★ 5

Sauna and gym floor were immaculate!

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Cody Traylor

★ 5

Very clean and friendly staff! Thank you Crunch for helping reach my goals!

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Bladimir Ysabel

★ 5

Very clean gym and spacious, doesn’t ever feel super crowded and people are usually in and out so machines free up all the time. Classes available all week if you’re in a rush and need a quick work out

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jayme_

★ 5

I’ve been going to this gym for a while now, & i can definitely say it’s one of my favorite locations. It’s always well maintained with a variety of machines.

Source: Google

Ronnie Yuen

★ 5

Love the set up! Thank you Drew! Very informative and polite

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Kristi Guarino

★ 2

The reason i’m giving 2 stars is because it is extremely crowded at all times, it’s hard too even get a good work out in because the machines are ALL taken and even in the middle of sets people just walk up and take over machines you are alternating on which can be very annoying. They do have a lot of machines that other gyms do not have which is nice. Another reason i’m giving it 2 stars is because they call way too much. I have told them multiple times i’m not interested in talking to a trainer for work outs as I am an athlete bouncing back after having a baby 7 months ago and am aware of nutrition / how too work out and the goals i’m working towards. I am not sure how busy other locations are but this one is insanely too crowded as stated above.

Source: Google

Prince G

★ 5

All around great gym. Front desk is super nice and helpful, can definitely see myself becoming friends with them outside of the
gym. Machines are repaired quick. Spacing is clean. Not much or really anything at all to complain about here.

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Lauren Frias

★ 5

Vinnie is such an awesome trainer I love this gym especially Mike

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Nicole Dempsey

★ 5

I absolutely love Crunch in Coral Springs. Its always very clean. A lot of equipment. Awesome fitness classes. The staff is always friendly and helpful. Especially Drew!

Source: Google

Jus H

★ 5

the gym is very nice and clean , and the customer service is great.

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Steven Tiufekchiev

★ 2

It would be unfair to give this place 1 star, but it sure ain’t 5.

Cons: What you’re looking at in my photos is EVERY SINGLE OTHER BENCH and both curling stations with weights on the bars, and nobody working out on them. This is around 8am, so not even high traffic. The racked weights are a disaster, too, and I’ve gone to other great Crunch Fits across Florida, none this bad.

It’s one thing for self-centered members of a cheap fitness center to not care enough to clean up after themselves, but they have nearly a dozen uniformed people at the front desk who could be making rounds and tidying up. I’m coming from an old school bodybuilding gym where 1 guy worked the counter and he still went around taking care of the place better, and it cost less! I’m OCD and will rearrange weights between sets, but I finally gave up my second day there.

That brings me to point number 2: beware hidden fees. “$15 a month! $1 sign on fee!” They won’t tell you until you’re signing that there’s a $60 annual fee, so now that’s $20/mo. Oh, and did you forget your checkbook as a secondary method of payment? That’s an extra $3/mo.

Pros: it’s clean, has plenty of amenities, at least a half dozen squat racks/deadlift platforms, boxing center, HIIT training, and a solid number of benches and machines. If the members and the staff took more pride in this place, you could have an amazing gym, and I’ll happily update my review if I see it improve. I only swapped because it’s closer to my house and more convenient to lift before work.

Update: added a photo of their water fountain filter. It’s been blinking red, needing replacing, and I came in today to find the light covered up. You can still see the red glow blinking next to it. I’m trying to think of a legitimate reason or accident on how that could happen, but I can’t come up with one other than they’re trying to hide it.

Update 3/14/25: just watched a Crunch personal trainer leave his client’s weights on the benchpress. This gym is a joke, go to EOS down the street

Source: Google

Andrea

★ 5

This Crunch location is always great, very friendly staff especially Andrew!

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Gayna Miller

★ 5

Drew was very helpful throughout the whole enrolling process. Excellent customer service!

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Melissa Joseph

★ 5

Drew was awesome. Made everything clear… and signing up easy.

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Shenilla Paulino

★ 5

Coral Springs Crunch is wonderful very clean and all staff especially Drew is extremely helpful and friendly.

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Marilois Frias

★ 5

Great place to workout , is always clean and organized. The staff is very friendly , specially Drew, he is always greeting everyone and always in a great mood!

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Jas J

★ 5

Machines variety is amazing! Great staff! Very friendly! Thanks Drew!

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Ethan Unger

★ 5

Shout out to Drew! Great guy! Even better personality

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Gio Ssjb goku

★ 5

It is an amazing service and environment to be around and everyone is nice and kind to me I hope more people come to this gym

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Isabel Cristina

★ 5

I highly recommend Crunch Fitness! It’s not just a gym—it’s a space that fills you with positive energy to crush your workouts. 🏋️‍♀️🌟 The instructors are highly qualified and always ready to help you reach your goals. Plus, the facilities and services they offer are absolutely amazing. It’s a next-level fitness experience! 👏✨

Source: Google

Carrie Proenza

★ 5

My favorite gym! Crunch Coral Springs has the best classes. I love the heavy bag boxing!

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Lissandra

★ 5

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Rod Cameron

★ 5

Great gym! Shout out to Drew! Great guy! Thanks for helping me out bro!

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Mauricio Fernandez

★ 5

Gym staff very understanding of what I had going on everyone there super friendly ❤️🔥

Source: Google

Abby

★ 5

Love this gym and the staff! Drew has always been a great help in the gym and continues to make me and any guests I bring in feel welcome and like family, love you guys!

Source: Google

Maxima Roman

★ 5

DREW by far is the most Professional, Respectable, Kind, Patient employee of this CRUNCH Corporation. DREW is an ASSET to CRUNCH & ever since I relocated from the Bronx, I’ve been a Loyal, dedicated member. I LOVE DREW, don’t let him go, sway, or Leave this CRUNCH location at all.

Source: Google

Denisse Valdes

★ 5

I love this gym. The staff is so friendly and ite big!

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Andrea Gómez

★ 1

Anayeli, she didn't want to help me, she had a very bad attitude when I tried to cancel my membership

Source: Google

Valentina Pedroza

★ 5

The best! Love it!

Source: Google

Vitor De Oliveira

★ 5

I recently joined this gym, and so far, it's been great. A special shoutout to Adae, who manages his classes with professionalism and energy.

Source: Google

Martha J

★ 1

I am beyond upset with the treatment I received today 1/21/2025 from Mike Manning, the club manager, and Lissandra, the front desk. When my husband got the Peak Result membership, he was told that I could join the classes as a guest, provided he wasn't joining the same class and was present at the club. Today, I walked in, and before I even got to the class door, Lissandra came running after me and told me to go back to the front desk and register.

Once at the front desk, Lissandra asked me when I was getting my own membership, and Mike proceeded to tell me that I could not join the class. I explained that Daniel, the salesman who sold the membership to my husband, had assured us that I could join the classes under the conditions mentioned. Mike responded by saying that each club has its own rules and suggested I go to Dania Beach to discuss the matter directly with Daniel. He added that whatever I was told had nothing to do with "HIS" club.

Feeling that Mike was being difficult and just trying to push me into getting a membership, I expressed my frustration. Meanwhile, Lissandra, who had been chuckling the entire time, started laughing out loud as if it were all a joke. When I asked her what was so funny, Mike told me that she could laugh at me whenever she wanted. He then threatened to have someone kick me out of the club if I didn't leave immediately. Feeling threatened, I started recording the interaction, only for Mike to threaten me again to call the police and trespass on me if I didn’t delete the video in front of him. I left the club and didn't delete the video because I plan to share it across all social media in hopes that Crunch Fitness will train their employees to improve their customer service skills.
Notice how they only respond to the 5-star reviews while completely ignoring the lower-rated ones, rather than addressing the issues customers are raising. It just shows how poor their customer service is and how entitled they are. I also suspect they're accustomed to threatening customers, judging by the calculated way Mike acted, most likely with the backing of their management.

Source: Google

Patricia Costa

★ 1

Very deceptive and misleading membership agreements that state "no commitment" but you have to keep it for 3 months, you can't cancel it over the phone, they charged me an annual fee after "trying them out for 2 months" very pushy customer service at the gym when you decide to terminate. In general READ THE FINE PRINT AND THEIR YELP REVIEWS! I wish I did

Source: Google

Clara Kapraun

★ 5

Great fitness classes, the gym is a little busy..

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Jacob Hall

★ 1

If I can give it 0 stars I wouldn’t even do that.
Matter of fact you owe ME stars. here’s the dealio
The customer service here sucks more than vacuum at a good car wash. I have a membership and my friend wanted to come with me (my friend has an all gym membership) the guy at the front desk (Drew) proceeds to tell him that they don’t honor it.
I’m like ok that’s fine
I then proceed to ask Drew if my friend can get a free 1 day pass
He tells us that crunch doesn’t do 1 day passes
That’s when I was confused because I distinctly Remember Drew giving me a 1 day guest pass before and telling me to invite my friends.
ANWAYS me and my friend leave the gym feeling unmotivated at this point so I go behind my car and my friend sees something on the ground and guess what is was… A free 1 day guest pass
And guess whose name was on it…? 😂 DREW so we go back in and show Drew the card and he Still refuses us entry and says “nah that’s a different Drew, we don’t guest passes”
Moral of the story this gym is cheeks
I wouldn’t even bring my grandma here 👵

Source: Google

Nicholas McBean

★ 5

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Thaika Dalus

★ 5

Jered is amazing! I love this gym

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Johanela Diaz

★ 1

I visited Crunch Fitness today and was disappointed with my experience. I was told by the receptionist Zoey that I couldn’t use my free day pass to join the Zumba class, even though the Crunch Fitness website clearly states that the pass grants access to all gym amenities. Instead of allowing me to try out the services, she immediately tried to sell me a membership. This approach felt unwelcoming and completely undermined the purpose of the free day pass.

Source: Google

andres medina

★ 1

Looking to switch to a closer gym to home. Got recommended crunch, so I did some research. Reviews online about terrible customer service and membership scams were rampant on Yelp. I’d recommend you do you research, cause after signing up for a 3 day guest pass online to specifically this location, I got denied entry because customer service refused to even hear me out. Shame because I am actually just looking to switch not get a free workout. Y’all need to hire new front desk people that arnt too good for the world. Pathetic business establishment

Source: Google

Be Oshun

★ 3

The gym is relatively new, with lots of equipment and free weights. It does get very busy around 5pm onwards. I would give them 4 stars, but there are some days they have 4 or more vendors on site trying to sell things. It's pretty off-putting. Otherwise, it's a good gym.

Source: Google

Jalaiyah Ramdas

★ 5

very friendly staff

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djnessa archibald

★ 5

Very nice employers, my favorite gym!! Always a smile when you walk inside

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Ricky Taveras

★ 1

Andrew worst manager ever and he will lie to you when it comes to memberships bad representation for a gym

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Kevin McNamara

★ 1

Very deceptive membership agreements. No phone number to call and speak to someone about your membership. Told no membership fee, charged 2 months later. Must go to the gym to cancel, was told it was a 3 month minimum. Had to pay the last month and the annual membership fee. App will not download my contract, no one to call, must go to the Gym for billing questions, asked but never got my my contract (said they email it) ... Just a terrible experience and feels like a money grab...

Source: Google

Carolyn Emma

★ 5

I miss seeing this one particular employee that was attentive in the past TodY Dec 11 I requested they refill the wipe dispensers. 20 minutes later but they’re still on their iPhones and on the computer at the desk. This is a good gym I enjoy coming here. The music is great but please give these guys a refresher in customer service and politeness to guests. No one even looked up when I asked about the wipes. One just pointed me to one canister that was in the corner and told me that one still has wipes .

Source: Google

Tiffany P

★ 4

Why does the music have to be so nmad loud??? The music overpowers noise canceling headphones. Its annoying!!!!!
12/04. 848pm

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Stephanie Quach

★ 3

This place is ok. could use some work with the bathrooms, but other than that it’s a pretty decent place to work out

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Jennifer Stein (Jmunny)

★ 3

Gym floor seems cleaner than most gyms. Bathrooms and sauna area lack cleanliness. These areas definitely need attention. The pics are under the benches in sauna. Inside the lockers could use a wiping. Bathroom floors always seem dirty. Classes are good even though teachers are always changing. Overall it’s a good place to get a good workout in.

Source: Google

Wendy Limith

★ 5

Great location, workout classes and atmosphere!

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Rosita Vincent

★ 5

Great gym! Clean too! Jered and Diego are the best!

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Gael V

★ 5

I love this gym! Jered always gives us great service

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Isabella Cadagan

★ 5

jerry is the best crunch employee ever. crunch 4L.

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Nashawn 127

★ 5

jared is the best !!!

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Sergio Kotbi

★ 1

Don’t sign up at this gym or at any crunch fitness period. They tell you you will have access to all their locations but then you don’t have access to the CRUNCH SIGNATURE ones, they are full of bs. I was on the phone with one of the “managers” who told me I could send an email to cancel my membership - called them later on the same day and the GM Michael told me that it wasn’t true. In the end Michael tried helping but don’t do business with them. The gym might look nice but the contract they make you sign is terrible, that probably why all the Locations they used to have in Miami are now close, because people don’t want to deal with their bs. Furthermore they do not have a Corporate so the best help you’ll get is from people who might lie to you or just try to talk you into spending more money. Last but not least also don’t sign up for the training program, it sucks. Read other reviews to know more about it

Source: Google

Kay S

★ 1

I had a deeply frustrating experience with this company that I feel compelled to share. I called to sign up for a membership, but when I decided to cancel, I was shocked to be told I was locked into a three-month contract—something I was never informed about. They claimed this was in a contract I “signed,” but I never signed anything. The contract was sent after I provided my card information over the phone, and my membership was activated immediately.

When I spoke with the assistant manager, they dismissed my concerns and insisted that their staff is “well-trained” and wouldn’t have omitted such crucial information. Yet, their own website claims that you can cancel at any time, which they then told me was outdated.

I tried to reach out to the manager multiple times and even sent an email, but received no response. To top it off, I blocked them from charging my card, yet their billing department continues to harass me for payment.

This experience has been incredibly unprofessional and frustrating. I strongly recommend staying away from this business to avoid similar issues.

Source: Google

Pebbles

★ 5

Nice new gym with lots of equipment.

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Doneese Harris

★ 5

Sign up with Chauntele Brown for personal training. She will definitely inspire you to stay focused on your fitness goals. Her training comes with community, expert knowledge, great music and results!

Source: Google

Jessica louis

★ 2

A lot of cool equipment. The bathrooms are always dirty. Don't get a personal training contract. The personal training contracts are misleading, and I didn’t receive any personal plans until a month later. When I did get it, the personal plan was a list of 8 exercises split between upper body and lower body, so 4 exercises each. I got more from a $25 program online. When I asked for a different trainer that could work with my schedule, because I don’t live in the area, I worked in the area and had family there, so I got membership. I was never told about a 3-month commitment because I don’t live there, so it wouldn’t make sense for me to make that commitment, and I explained that to my trainer, but when I tried to cancel, I was told I couldn’t cancel, and when I asked for a trainer to fit my schedule, they keep suggesting I show up early, but that’s not feasible since I don’t work in the area any longer, and if I'm late, I'll lose the session. So I’ve spent hundreds of dollars for nothing but 8 exercises I could’ve googled. Long story short, the personal training is a scam here. Don’t sign anything; it sounds good, but there's no actual value. It's basically a glorified workout buddy if there isn't a plan to continue your progress outside of our sessions.

Source: Google

Daniel Atelus

★ 5

Great environment

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Cindy Giraldo

★ 1

Horrible gym!!! signed up 15yrs old without parent consent and on top of that they do not go over policies or annual fee charges with under age kids.

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Olivia McKinney

★ 5

This gym is amazing! Clean facilities, top-notch equipment, and friendly staff. Great variety of classes for all fitness levels. Highly recommend! Daniel was also such a great worker and very friendly!!

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SunniXia

★ 1

I prefer LA Fitness. The employees let you work out in PEACE; they’re NOT in your face while you try to work out and don’t keep calling you NONSTOP. Y’all TOO aggressive and annoying. PLEASE STOP CALLING MY NUMBER

Source: Google

Brandon Quijada

★ 5

Dell is the best, always willing to help!

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j flex

★ 5

My wife and I signed up to the coral springs Crunch fitness about a month now. All I can say is 5 stars across the board very professional and knowledgeable staff. I can't say enough about Jasmine she is Top Teir trainer and a great asset to the gym.

Source: Google

Joaquin Leon

★ 5

Great clean gym , with great customer service

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Viviana Paucarima

★ 5

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Nelle (Nelle)

★ 5

Crunch Fitness was nicer a year ago when I first joined. I love the different machines that are available, I like the variety of group classes offered, They offer a boxing area, and a spin area. The massage chairs and everything are a nice touch too. I think the music is somewhat overwhelming at times and recently I must say the gym makes me feel unclean because it’s not maintained as well as it was beginning 2024 or last year. Big shoutout to my fitness coach Chauntel though!!! With her help I’ve been able to tone and build muscle mass she’s helped me with just being consistent and staying accountable. She’s a team player cultivating a positive energy and experience amongst all her clients. 💜

Source: Google

Lex Foster

★ 1

Terrible experience with this place. Their sales people are pushy and push the free 1 day pass to get you to try it then it’s a whole song and dance to actually use the pass. Terrible company and policy, didn’t even get to lift and I know I will never be back

Source: Google

C Weir

★ 2

Gym is nice inside and various equipment. However if you attempt to cancel purchaser BEWARE. (they are now asking for your bank account information). Please DO NOT give them this information. They will charge you an extra fee. Also customer service is very rude. Management Michael Manning and worker Andrew Smith (and in total overall customer service) very very poorly managed. I even called the cops on this establishment when I was attempting to cancel.

Source: Google

Daniel Verde

★ 5

Great staff and atmosphere. Shout out to Justin and Jered for setting me up with a training plan!!!

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Natalie Salazar

★ 1

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Dina Osman

★ 5

I’m very happy at this gym. The staff is great, it’s clean, and spacious. I have been working with coach Chauntel B for over a year now and she’s the best trainer I’ve ever had. She’s consistent and supportive. She’s helped me overcome back injuries without losing focus or progress of my fitness goals. I’m really grateful to her for this. In addition to being a great personal trainer, she’s also created a what is basically a support group for all her clients to help each other where we share our growth, learnings, nutrition suggestions and sometimes it’s just for fun.

Source: Google

Jessica Ramos

★ 5

Jered is the best! As soon as I walk in I’m greeted with the biggest smile! He pats me on the back as I walk out! He makes my heart orange 🧡

Source: Google

Brielle SaintFelix-Castor

★ 5

Best gym ever!! The staff here is very incredible. They come in here, eager and excited and pumped to help you reach your workout goals. Jered and Justin specifically are always very enthusiastic and it helps Mentally motivate me for my workout. I truly appreciate everyone here thank you guys!

Source: Google

Debra Gosa

★ 4

The gym is great, the water pressure not so much. I don't recommend using the showers. I do recommend my coach Shantal!!! She is amazing! Yes she kills me, but, I wouldn't want it any other way!! You can tell she really cares about you in everything she does. Love you girl!!!!

Source: Google

Annalee Mangal

★ 4

I have been going to Crunch Fitness for about 2 years now and I enjoy going to the gym. The atmosphere is great and I noticed the front staff employess are more attenative than when I first joined. I have been working with my trainer Coach Chauntel from the very beginning and she is amazing. She really takes the time to not only understand her clients but also encourages and guides her clients.

Source: Google

Kaleah Arielle

★ 5

Amazing gym great environment

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Reese Butler

★ 5

Chauntel Browne best personal trainer ever. She will push you for the better you.

Source: Google

Sebastian Piccone (Sebastian)

★ 5

phillip always greets me on my way in and out love the atmosphere and cleanliness- gianni piccone

Source: Google

Keren Jean Baptiste

★ 5

Crunch is an amazing spot to exercise. The staff are very knowledgeable. My coach Chauntel has been helpful to me into my weight loss journey. She is very patient and supportive to achieve my goals. I am grateful to have her as my coach.

Source: Google

Mariah Paige

★ 3

The three stars is for the gym because of how gross and how poorly maintained it is. However, 5 STARS goes to the best coach there, Chauntel. I mostly go there because of Coach Chauntel. She really pushes me to my limits and challenges me every session. She has helped me keep pushing even when I want to give up. She inspires me every time I go to work out! If you're looking for the best of the best training, come here and sign up to be trained by Coach Chauntel!!

Source: Google

Teresa Roberts

★ 3

Let me start by saying I have given 3 stars because I am torn. The best part of this gym is my trainer Chauntel. She has helped in my fitness journey with encouragement and her sessions. I feel stronger and healthier. I look forward to all my classes with her. However, if Chauntel were not there I would cancel my membership. This gym has eliminated their cleaning staff, which is beyond my comprehension. The ladies room is always gross from the locker area to the bathroom. The floors are disgusting and the equipment is always all over the place in the HIIT room. Sometimes you have to pick up after others just to use the room. It's just a mess.

Source: Google

Destiny Murcia

★ 5

All I have to say is thank you Coach Chauntel! I signed up with Crunch and Coach at the beginning of the year and it was the best decision I made, let’s just say she will get you to your goals and keep you in line! Not only is she an amazing Coach but the workout family she has created not only motivates but also supports each other through their fitness journey! So stop waiting make that step and sign up with Coach Chauntel!

Source: Google

Sarah

★ 5

I have been coming to this Crunch Fitness since it first opened. They have a variety of machines for people to use, and it's hours are convenient. I also have been working with coach @Chauntel, whose personality has been encouraging myself and her other clients to stick to our program. She has been helping us in reaching our goals. If you haven't checked this place out, I encourage you to do so, as it is worth it.

Source: Google

Luz Figueroa

★ 5

I love my trainer Chauntel I’ve been with her close to a year if not more ! She is amazing she keeps me motivated and pushes me to continue when I want to give up she has taken me to a level I didn’t think I could get to . Thank you Chauntel !

Source: Google

Jose Llanos

★ 5

I have been coming here for a year and it has been one of the best gyms for my budget. I would recommend 10/10

Source: Google

Veronica Padron

★ 5

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alonzo carbajal

★ 5

Clean atmosphere, good vibes

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Gisele Brooks

★ 5

Love this gym!

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Joshua kurian

★ 5

Awesome gym and great environment. I have been coming here for close to a year now and can say have yet to have a bad experience here. The Gyms always on top of its playlists and prioritize its cleanliness, and safety in and around the gym.

Source: Google

Juli Monaco

★ 5

Excellent gym!

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Colin John

★ 5

Good gym

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Samantha Stewart

★ 5

Always a great experience coming to this location.. Jered, has great customer service and is always ready to share needed tips and information .

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Mildred Bazile

★ 5

I love this place!!

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Brianna Vazquez

★ 5

Mike was very friendly and helpful. :) Great gym.

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Sarah budnick

★ 5

Great atmosphere at this location!

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sandra sanchez

★ 5

This gym is the best
ELLY SHE IS VERY PROFESSIONAL
AND A GOOD COSTUMER SERVICE

Source: Google

luccas Parra

★ 5

Great place they have everything you need including sauna plus it’s open 24 hours! Love Crunch shoutout Elly she was very kind and welcoming!

Source: Google

Rashiel Johnson

★ 5

Great customer service, high energy especially from Jered and the front door staff

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Brittani Vives

★ 5

Jered is amazing he helped me with signing up for a membership ! And always here if you need him !

Source: Google

Briana Rosay

★ 5

Love it here, first time back in a while Jered was amazing, really clean. Everyone’s super chill and helpful.

Source: Google

Clean Ad

★ 5

My favorite thing about the club is that they have employees that will help you perfect your lifts and help anyways possible

Source: Google

Derek Camacho Ponce

★ 5

I opened this gym up. Always clean and right around the corner.

Source: Google

Ericka Aguilar Murillo

★ 5

It's a very good place, the staff is very gentle, very clean, I really like this gym.

Source: Google

Guyniah T

★ 5

I love it here. It really great!! :)

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Juana Sanchez

★ 5

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Deus Hex

★ 5

Good selection of equipment, open 24 hrs, accessible for anyone's schedule

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Malik Henderson

★ 5

Love the environment and the club being 24 hours always available for me and my workouts

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Ant1k

★ 5

Great equipment and employees

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Ethan M

★ 5

The treadmills the classes and the clean supply.

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Nicholas Gebo

★ 5

Multiple sets of free weights and include various equipment to have a great workout.

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AJ Carlo

★ 5

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keyon C

★ 5

great equipment and employees are kind

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Miosotis Boatwright

★ 5

Amazing staff and great experience! Clean and professional environment!

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Andres Winkeljohann

★ 5

Excellent gym

Source: Google

andrew

★ 5

Always great music

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Brianna

★ 5

Source: Google