★ 5

Great spot. Enjoyed the visit.

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★ 5

Pretty happy with this gym. Would go back.

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★ 5

Had a good visit and left satisfied. The whole experience was straightforward and met expectations. Things felt on point and easy to handle. Overall a pretty good place to go, glad to have tried it and will keep coming back for a while.

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★ 5

Really like this gym. Super solid experience so far.

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★ 5

I had a great experience here! I’m visiting Fort Lauderdale and I’m glad I chose here as my gym. It has everything you’d expect with a good range of machines, well maintained equipment, and an organized space. Every time I visited the front staff were always friendly and welcoming. I especially appreciated Ester and Kedren for the help and answering all my questions. Overall a great experience!

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★ 1

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★ 5

I’ve been a member for years but just recently starting working with Sarah, a personal trainer. It’s only been a couple weeks but she has been fantastic! I haven’t worked out with strength training in decades yet she has been patient, professional and knowledgeable. I highly recommend her services for any level of fitness.

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★ 5

Sarah is an awesome trainer..one of the best I have had in my fitness journey. Because of her I am stronger and have more endurance during my wourkouts. She is fun, energetic, very encouraging and has the vibe u want to match each and every class..not to mention her playlist kicks ass and keeps u pumped from start to finish. She's also helpful in the nutrition dept to and give tips on what she does to eat healthy. Sarah is a gem in the gym and I wake up at 5a just to attend her HIIT classes😊

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★ 1

Desk staff and managers are really amateur and changes every 2 months. They don't give a damn about what is going on the floor even if someone is hogging 3 machines and not allowing anyone else to work out. Super lazy, hardly greets hi or goodbye. Seems like owner and management allows the manager to make calls without thoroughly check facts or any procedure.

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★ 2

Gym is poorly maintained. Tons of machines out of order. Sometimes they just remove them and don’t replace them. Time for a new chain or new ownership to take over this location.

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★ 5

HIIT Classes

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★ 1

Worst Crunch I have ever been. The AC barely works and the gym is very hot. The equipment is very old. Several machines are not working. Barely anything to clean the machines after use.

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★ 2

I signed up online probably a year or so ago and was just assigned this gym as my home gym due to location so that left me having to cancel with them when it's time to cancel. I've always gone to the one in plantation, which is my favorite, or the one on commercial. Anyways I needed to cancel my membership due to situations out of my control. I attempted to cancel online on the app and then I was charged again. Once I realized I was charged again after what I thought was a cancellation I called in. It's already hard to reach them by phone and instead of speaking to someone They gave me an email to the manger to send a cancellation request and clearly that email isn't monitored. After no response for over a week and multiple emails sent I had to call them again. I spoke to a gentlemen who was really kind heard my story and passed it to Alesha who I believe is the supervisor and I was suppose to get a call back. To my surprise I receive an email saying my account is canceled and I'm being charged for another month because my account wasn't canceled 30 days prior. I immediately called them spoke with Alesha who presented as kind and explained to her I attempted to cancel on the app and she informed me the app doesn't work for that and they can't see when attempts are made. This in my opinion is very inconvenient for the consumer. Why put an option on the app that doesn't work. Either way for that being my 3rd interaction with that gym and none in person I personally will never be utilizing crunch again. They already got a couple months free out of me with no complaint and now to charge me again is insane. All in all I'm sure my one cancellation won't make a difference which is why they take advantage like this. This is to inform anyone the app is useless and if you ever have a situation out of your control don't expect them to work with you. Finally always make sure you close 30 days before your next billing cycle because I'm sure none of us remember all the details of the fine print and no one is telling you that at time of activation. I'm giving 2 stars because the gentlemen I spoke to was very kind. Unfortunately I don't remember his name. If you scroll down the reviews you will see reviews similar to mine about cancellation. There certainly seems to be a consistency.

Source: Google

★ 5

This is my first time here, and I have nothing but good things to say about it! The staff was super friendly and helpful, particularly Ester & Kedren. They answered all my questions with no problem. I loved the gym. Had a great pull-day. I didn’t come at a busy time, but even if I did, there’s so much equipment that I’m sure I’d have no problem getting a good workout in.

Thanks guys, will be coming back.

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️ Lorenzo Dominguez Cabrera is the BEST trainer at Crunch Oakland Park!

Lorenzo makes every session fun while still making me sweat like crazy! He pushes me to be better without ever being intimidating, and his years of experience show, he knows exactly how to help you focus, stay motivated, and feel confident in what you’re working toward.

When I was recovering from an illness, he was amazing about adjusting the workouts and being flexible with scheduling. That level of care and professionalism really stood out.

If you’re looking for someone who knows his stuff, keeps you motivated, and still gets results, reach out to Lorenzo. You’ll actually look forward to your workouts—he’s that good!

Source: Google

★ 5

Love this gym and the employees there. We been going there since 2017 when Stephanie signed us up. The people at the front desk are always so nice. Michelle is amazing all the time and even the trainers like Tai and Lorenzo are helpful to answer questions. Great staff!!! The Captain of the Ship Jay is a great anchor.

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★ 5

I want to shoutout my boy Darius, I have working with him 3 months and I am excited about my progression. Darius is knowledgeable, patient, but also pushes you. Do yourself a favor and book a session with Darius.

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★ 5

The staff is great!

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★ 2

This gym is great until you try and cancel your membership. The management will NOT follow through with your cancellation. You have to email the manager to cancel your membership, and both my girlfriend and I were getting charged for MONTHS after trying to cancel. The phone only works half the time so it’s impossible to get ahold of someone to fix it. I went in there in person and they said they don’t know why it happened and told me I’d be refunded. It has been almost 2 months with no refund and when I just called they basically said they forgot and put me on a list for a refund. The manager is dismissive and tried to get me off the phone as fast as possible. They do not care, the management is a nightmare. I hope the management reads this review and changes something because their cancellation system is so stupid. WHY DO YOU HAVE TO EMAIL TO CANCEL YOUR MEMBERSHIP IF NO ONE IS GOING TO FOLLOW THROUGH! Your management is terrible!! WHY IS IT SO HARD TO CANCEL AND GET MY MONEY BACK. WHY DO ALL YOUR MANAGERS DISMISS THE PEOPLE WHO YOU ARE WRONGFULLY TAKING MONEY FROM! Jesus Christ you people suck so bad. I hope the other people who cancel don’t get treated like me and my girlfriend. Ridiculous. My name is at the top if you want to contact me. I tried to voice this to your manager but she didn’t give me the time of day for it so here you go.

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★ 5

A Gym That Feels Like Family
We joined Crunch Fitness in Oakland Park two years ago, and it was a great decision. This neighborhood gym truly lives up to its welcoming ambiance everyone is welcome, and everyone belongs.
The staff is incredibly friendly and always ready to help. Michelle Britton, in particular, greets you with a warm smile every time, making you feel right at home from the moment you walk in.
The gym is well equipped with everything you need for a great workout, and the equipment is kept in good condition. If anything needs attention, it’s taken care of within days.

Crunch also offers a variety of group fitness classes, and when the studio isn’t in use, it’s available for personal workouts. Whether you're there to train hard or just get moving, Crunch Oakland Park is a place where community and fitness come together.

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★ 1

Monday sep 29, 10:30pm the gym is close, so open until 11pm or until 10:30pm ?

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★ 1

They wouldn't honor the 3-day trial pass I got online saying it was their gym's policy. I said "I guess I won't be joining then" and the women behind the counter could have cared less. So that same day I got a membership at Youfit which has more equipment and no attitude from staff.

Kudos to Crunch staff for turning away business as it turned out better for me!

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★ 5

I enjoy visiting Cruncĥ..I have met many other exercise enthusiasts. I have a great trainer, George. He keeps me motivated during our sessions and encourages me to do better

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★ 1

This place is real trash. A lot of people smelling really bad and the machines are old and not the best form. The gym is not in good condition either. Not recommendable.

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★ 2

Gayest gym I’ve ever been to. Nothing but fruit loops, watch your back side in there.

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★ 5

Big gym, really enjoying the classes

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★ 1

I had a frustrating and disappointing experience with Crunch Fitness Oakland Park regarding the cancellation of my membership and a refund that is still owed to me.
I submitted my cancellation request via email on January 27, 2025. Despite multiple follow-ups, my membership was not officially canceled for months—and as of today, it still has not been properly resolved. On August 27, 2025, I received written confirmation that my membership had been canceled and that a refund would be processed within 7–10 business days, acknowledging my original cancellation request from January. As of September 16, 2025—over 15 business days later—I have yet to receive the refund or any further communication.
The delays and lack of customer service are unacceptable. I sincerely hope Crunch Fitness takes steps to improve its billing and cancellation processes to prevent others from going through the same ordeal.
Update as of September 17, 2025:
Crunch management has failed to acknowledge multiple follow-up emails regarding my membership cancellation. After repeated unsuccessful attempts to reach someone by phone (which is a challenge in itself), I finally got in touch with a team member named Stephanie. She informed me that she was now canceling my membership—despite the fact that I had already been told it was canceled twice before, once in January and again in August 2025.
I’m now being told once again to wait 7–10 business days for a refund, even though Crunch has been charging me for the past nine months, including an annual membership fee for a gym I haven’t stepped foot in since December 2024.
I’m sharing this to highlight the legitimate issues and frustrating process involved in trying to cancel a membership with Crunch Fitness. The lack of accountability and transparency is deeply concerning. I have also filed a complaint with the Better Business Bureau regarding their practices. Hopefully, this review helps others who may be dealing with a similar situation.

**EDIT SEPTEMBER 18, 2025**

Crunch Oakland Park - Owner,
You commented here stating that you take matters like this very seriously and asked that we contact you directly to resolve the issue. I’ve updated my review and included screenshots of all the emails exchanged, showing the dates, the conversations, and the multiple times I requested the cancellation of my membership. Despite this, you and your staff failed to cancel it until September 17, 2025.
I urge you to contact me directly to explain how you plan to resolve this — not just for me, but for the many other current and former members who are experiencing similar issues with your club and its customer service.

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★ 5

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★ 5

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★ 1

I agree with other reviews saying that the parking situation is horrible! Especially, when I have witnessed several employees on different occasions parking in the very front. Even the most unprofessional businesses know their employees should park AWAY from the front entrance.. allowing paying members to have preferred parking.
Before you say you have this policy in place.. it is quite pointless unless you enforce it, for most staff members (if not all) know what vehicles belong to which employees and no one is being held accountable.

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★ 1

This gym is probably the worst gym I have ever been to. The staff the cleanliness the equipment is all well below even the lowest standards. I have been going to this location for years solely out of convenience. Oakland location is dirty , equipment is constantly broken and not replaced or repaired. The staff is not friendly and they don’t know how to handle any situation. The music is so loud that you can hear it through your ear buds or headphones. DO NOT GO TO THIS LOCATION. Tamarac location which is not as convenient is what a crunch gym should be like it’s clean equipment is great and the staff is super friendly and helpful

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★ 5

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★ 2

This used to be a good gym but is now filthy with a lot of broken equipment. Some equipment has been broken for months and others just disappear instead of being fixed. Very few bottles to clean off the equipment. The locker and restrooms are disgusting and the work out floor is filthy.

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★ 1

Don’t do it! Nightmare gym to cancel with and they have small print high fees you don’t realize. Even after I provide them in writing per instructions with a medical letter that I could not use the gym they ignored it and eventually sent me off to collections. I am not the only with these same issues. Good luck finding a parking space or even getting in the equipment. Very rude and dismissive staff, they do not like or welcome any kind of negative feedback and as soon as you wish to speak it’s manager they get incredibly sassy and state the manager is “not available.” Sent several emails responded. Awful, awful, awful.

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★ 5

I love this Crunch! The staff are always so friendly and helpful. My trainer, Darius, is great. He always pushes me when I feel like stopping and motivates me to keep going. I’ve already seen noticeable results. I haven’t been consistent in the gym in years but now I love coming back.

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★ 1

in poor condition- no sauna or pool as other locations, and the same price of peak membership

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★ 5

Just wanted to shoutout the hardest working and nicest employee Kedren here at crunch. Great guy and he knows his job!

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★ 5

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★ 5

If you’re looking for a personal trainer, ask for Rafael, man has a genuine passion for fitness and teaching others, I’ve made amazing progress training with him.

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★ 1

Worst customer service ever!!
I cancelled my Crunch Gym membership, and they still charged me the following month. I called, and they assured me everything was fixed and that my membership was cancelled. A few months later, I realized they had continued charging me for over 4 months!

I sent multiple emails—no one ever replied. I went in person to speak with the manager, who admitted it was their mistake and promised I would get a refund. That was a lie. I never got my money back, and after more follow-up emails, still no response.

Totally unprofessional and dishonest. Avoid this place unless you want to be charged for nothing and completely ignored when you ask for help.

Also 2 after your response in this comment, I’m still waiting for a response.

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★ 1

Adquirí dos menbresias en este gym y en las dos oportunidades que cancelé personalmente ellos dijeron que estaba todo bien no me dieron ningun recibo o evidencia de la cancelación y ahora me están haciendo el cobro de dos deudas que fueron enviado a colección.. así que personas que sean miembros cuando quieran terminar su contracto con esta empresa por favor requieran un documento de finalización de contracto o si no tendrán serios problemas.. me molesta la falta de profesionalismo y ética de este lugar al hacer esto… aunque la culpa fue mía por no exigir un documento de cancelación per confíe en que la chica que me atendió había dejado todo en orden en su pantalla de computador

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★ 5

I have been with Crunch for more than 2 years. But recently I started to experience personal training with Darius, and the results speak for themselves. He is knowledgeable, patient and really professional. He is a great asset to the gym! Excellent work. By the way Darius helped me master deadlifts. If you want to perform properly deadlifts he is the king of this art!

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★ 5

Just had a very productive personal training session! I thought I knew what I was doing but Darius really helped me level up my workout with great tips and tweaks on my technique and form. He also introduced me to new exercises centered around my goals. Thanks again Darius!

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★ 5

Limpio ,muy buena atención, buenas maquinas y muchas actividades para aser.

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★ 5

Darius Johnson is a truly outstanding coach! He’s incredibly kind, always listens to our needs, and provides exercises that are perfectly tailored and highly effective for each of us. We’ve made real progress thanks to his guidance, and every session is both enjoyable and motivating.”

Source: Google

★ 1

I just moved to the area and was comparing LA fitness to Crunch.

When I walked in to inquire about a trial pass or a tour, the young lady at the front said they don’t do that and I would need to pay 16.

I explained that I just moved and I was asking if they have a trial, she stated if I had a FL ID she could give me a three day trial pass. (But wait I thought they didn’t do that)

I haven’t switched over my DL yet and thought that was an odd request (let’s be honest, I already made up my mind at this point) but I decided to go on their website and sure enough you can sign up for a trial day pass and tour. When I showed this to her, she said oh ok, well you can try that.

…I said so do you do a trial pass or not and she said no we are a different franchise.

I thanked her and left. I couldn’t get out of the door fast enough. Made my decision very easy! LA Fitness it is.

Source: Google

★ 5

I have been going to this crunch since I moved to the east coast. And I have to say hands down that Ivan is probably one of the best trainers I have ever had in all of my crunch experience. His knowledge of how the body works and utilizing that to cater to my specific age group was very helpful in our training. When I had parts of me that hurt or were injured we worked around it. He never let me give up and he never let me slide. Highly recommend him to anybody of any age. And the training manager... Ty... Was amazing when I first came to the gym asking for training. Told him exactly what I was looking for. The type of trainer I needed and he immediately said Ivan was the guy. Both gentlemen are very friendly to everyone that comes in and will even go out of their way to help a non-client with form or technique if they see that they're doing something that they might get injured from or because they know that they are not doing it right and will not benefit physically from it. Hands down 10 Stars if I could

Source: Google

★ 1

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★ 5

I’ve been going to this gym for a while! I enjoy the environment and machines, I always get a nice workout in morning or night. However, Personal Trainer Kali motivated me beyond what I thought possible. Showing me new technics, stretch’s, customized workouts for my needs, and having a great attitude with personalization. I feel excited for this new phase of going to the gym

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★ 5

The staff is always super chill and welcoming the second you walk in. Big shoutout to Kali — if you want a trainer who cares and makes working out fun, she’s it. Knows her stuff, great vibe, 10/10 recommend training with her!

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★ 5

I had a session with Kali when I first started. After the session I felt motivated to pursue my goals in the gym and confident with the exercises she showed me!

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★ 5

I’ve been training with Darius for a couple weeks and already feel and look better, very responsive and a great trainer. The gym is always clean and comfortable, all the staff are friendly and funny💕

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★ 5

Darius is a good personal trainer good personality I seen results in 2 days with him go check it out!!!

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★ 5

Started training with Darius a few weeks ago and I love it so far! I’m already seeing physical changes and he’s encouraging me to change my lifestyle for the better. I highly recommend it! Plus a nice clean facility with great people.

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★ 1

They can register you for a membership online, but you can’t cancel online. When I called in to cancel I was told the only way to cancel is to come in and speak to a manager or email the manager. I emailed the manager using the email address provided by the employee. Never heard a response back and I’ve been charges twice since. Very shady practice. Seems like it should be illegal.

Source: Google

★ 5

Just had a session with Lorenzo and he absolutely murdered my legs—in the best way.
I’ve been working out for five years, but his approach to tempo and muscle control had me trembling without even adding weight. The mind-body connection he teaches is next level.

If you’re training with anyone at the gym, go with him. He’s not only incredibly knowledgeable, but also a great conversationalist. He understands the importance of proper warm-ups to prevent injury, and he builds you up the right way—smart, safe, and strong.

I haven’t had my legs shake like that in a long time. Lorenzo is beyond the stars—whether you’re a beginner or advanced, he’s got something valuable to offer every gym-goer.

Source: Google

★ 1

I like this gym but I’m giving a 1 star for one worker. It’s 4th of July and they close at 2, this one guy was going around kicking everyone out saying if we don’t get out at 2 then we’re putting our membership in jeopardy!? Like what. He was wearing a camo army t-shirt and then him and his team were yelling from across the gym just being so rude so that’s all I’m here to say

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★ 5

I walked in one day feeling a bit unsure of what I was doing. One of the front desk staff, who had a name tag that read "Nate Dawg," greeted me warmly and asked how my day was going. His friendly and approachable demeanor immediately put me at ease. What began as a simple 3-day pass quickly turned into me signing up for a full membership, thanks to his professionalism and positive attitude. Nate is a genuinely impressive young man—I believe he has a bright future ahead of him

Source: Google

★ 5

Darius was my personal trainer and as a whole he was pretty nice. I’ve seen actual results compared to my own workout methods. He’s patient most of the time and actually cares about the goals you set for yourself. Overall a pretty nice trainer! Highly recommended!

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★ 4

Checked out this gym a few weeks ago. Crowded, but they had all the equipment you need.

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★ 1

UPDATED June, 27, 2025

After posting this review, I finally received a response—not an apology or accountability for how I was treated by staff, but a letter from the General Manager informing me that my membership has been terminated.

It’s unfortunate, but not surprising: At Crunch Oakland Park, it seems staff can be dismissive, unprofessional, and even refuse to provide their name—but if a paying member gets frustrated after being ignored for over a month, they’re the problem.

I was told my behavior was inappropriate after voicing concerns that had been brushed off for months, and I was penalized while, TY the Manager, who escalated the situation faces no consequence. It sends a clear message: if you question leadership or advocate for better equipment, you risk losing your membership instead of receiving support.

In the manager’s letter, it was stated that they “attempted to reach out.” For the record: I never received a phone call, and the email I sent to the General Manager on June 5 regarding the damaged boxing bags was never responded to. If I ignored a client’s email for a month, I likely wouldn’t have a job—but apparently that level of follow-through is acceptable at this gym.

It’s also worth noting that 4 of the 6 most recent reviews for this location are 1-star. That’s not a coincidence—that’s a pattern. And it points to a broader issue with how this gym handles feedback, accountability, and member experience.

I stand by everything in my original review. If you’re thinking about joining, pay close attention not just to the equipment—but to how this gym responds when things go wrong.

__________
Original Review:
I’ve been a member at Crunch Oakland Park for over a year, and it’s disappointing to see how far this gym has declined—especially if you joined for boxing bags, like I did.

When I signed up, I was told new boxing bags would be ordered soon because most were in poor condition. One year later, the only decent bag is now unusable—lying on the floor with torn straps. The other two are barely filled and improperly hung, making boxing workouts nearly impossible.

I’ve asked staff multiple times about replacements, and finally got an email to contact the GM, Jay. I sent a message on June 5th and never received a reply.

But the worst experience came on June 19th. I politely asked the manager on duty—TY—if there were any updates. His response? “Go away! I am not talking to you about this.” I asked again, and he repeated “Go away!” multiple times, saying, “They’ll be replaced when they get replaced,” and claimed he had a migraine.

When I asked for his name, he refused to give it and actively signaled other staff not to tell me. Frustrated, I left—and admittedly, I lost my cool and cursed on the way out. I later learned from another staff member outside (who wasn’t present during the interaction) that his name is TY. I plan to apologize to the team for my outburst, but I doubt TY will do the same.

It’s unfortunate because this used to be a solid gym. But until there’s a shift in leadership responsiveness and basic member respect, I can’t recommend Crunch Oakland Park. If I receive a reply or apology, I’ll update this review—but for now, it’s a clear one-star experience.

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★ 5

Fantastic staff, knowledgeable trainers and an overall 5 star experience! Thank you Crunch Oakland Park for always striving to make the member experience memorable.

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★ 1

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★ 1

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★ 1

The worst employee staff ever
I went as I guess went my brother and if are a guess you have to give them your ID to hold until you leave. That was no problem for me I understand for security purposes. It was time for me to go the staff handed me a ID that wasn’t mines. I waited patiently for them to find mines because i understand mistakes happen. After a few minutes go by they tell me they gave my ID to someone else who is gone and they have no way of contacting this person. Meaning they never got any info on this person but their ID clearly was not theirs. I ask for a manager and of course nobody never has a store manager when things like this happen. So now I’m upset and they showed no sympathy or concerns no solution. So me and my had to risk our lives by going by this stranger house hopeful that had my ID and the address was correct on hers.

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★ 5

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★ 4

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★ 5

Love this place, My trainer Justin is the best, he’s amazing ,always professional ,knowledgeable.
style and method is very effective, helping me to refocus my energies and complete some major goals!!!He pushes to keep going!!!!

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★ 2

A lot of cardio machines need repair. They aren't number, so it's hard to report a problem, and they're not getting fixed over many months.

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★ 5

Staff is absolutely amazing‼️. My personal trainer Justin always makes sure to challenge me with every session 😅, tough as the come. Highly recommend for beginners as well as for those who want to challenge themselves beyond💪🏾. Love crunch gyms as a whole but this team at Oakland Park is something special🖤🇭🇹✊🏾🤞🏾🙏🏾

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★ 5

Today I had an amazing personal training session with Rafael Romero. I was amazed at his attention to detail, level of concern, explicit explanations on the right and wrong way to approach certain exercises and his amazing ability to connect with me and Listen. Not only did I learn new things but I had an amazing workout. I was so impressed. Alongside all of that he is super friendly and just an awesome addition to your team.

I’m sure his job can be thankless but I had to make the time to let you know how impressed I was and how I am excited to see Crunch bringing in that level of talent to its organization. He did a phenomenal job and I’m so grateful for that experience.

Source: Google

★ 5

Darius was amazing with helping find the right workouts to help me and made my experience amazing ! Tap in w Darius yall

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★ 5

Love this crunch - been here 4 years and loving it! Taishaun is the best trainer!!!! I now have a proper warm up routine, have learned so many new exercises, especially using free weights not just machines (which is not easy). I have been able to meet my fitness goals and early than I planned, and make new goals. Training has also taught me more about nutrition and balancing that with workouts to achieve results, which I had no understanding of before. Thank you so much for a wonderful experience!

Source: Google

★ 5

My personal trainer was Justin Brown. Unlike some other trainers, he actually care more about providing value to my sessions by coming to the sessions with a personalized plan for each session. Some trainers constantly look at the clock every few minutes to see if the session is over. Justine actually watches your form and technique like a hawk and pin point areas in need of improvement. I can tell that he enjoys watching his client improve. I can also that he is a true athlete (played football in college I think) because he starts off with pre-work out mobility type of exercises to prevent injuries and post-workout stretch tips to avoid injury. You will learn to incorporate those warm ups and stretches on your own before and after PT so that you can get the biggest bang for your buck during a 30-minute session. He is pretty smart and intuitive. It is a privilege to receive trendy-athletic type of PT at Crunch-Oakland Park. I like this gym a lot - full of warm hearted staff. I've been a member of this gym since 2019.

Source: Google

★ 5

I started training with Lorenzo 3 months ago with the goal of building my legs… we work out once a week for an hour and he pushes me to get the most out of my workouts… my results are amazing and I’m so happy I did this… LORENZO is the best!

Source: Google

★ 5

my husband goes here and i tag along occasionally. i like that they have the kbells and turf area,( upgraded membership needed) i never have a problen finding equiment while im there even on a busy saturday.

I finally joined myself and really like the gym. Great people and still have no issues with equipment!

Source: Google

★ 5

This was among the best experience I had at any gym I've ever visited. There must be something in the water there because everyone at this gym was so pleasant and helpful starting with the manager. He was so warm and welcoming. Esther, one of the front desk attendants, she was the absolute best. So friendly and helpful. She was the first person I met on the first day I came in to inquire about the gym and was a critical reason as to why I returned and paid to join during my weekend stay in Florida. The gym was well equipped and clean and I was able to get an awesome workout during my few days of rest and recuperation. I especially loved that the treadmills had built in fans. I would definitely go back!

Source: Google

★ 1

I was a member at Crunch for 3+ years. While the gym is OK, rather busy, my biggest complaint is that I followed the directions of the gym staff to request the cancellation on February 15, via email. I received someone else's delinquent bill (I was paid up to date). So I went and met the manager in person, they confirmed they had my email, and while I was there confirmed that it was taken care of. But it was not, and they have charged me three times since I cancelled. The manager will not reply to my emails for over 3 months now, so if you need to cancel, you should go in person and make a fuss.

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★ 1

Worst crunch I’ve ever been to

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★ 5

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★ 5

Relatively inexpensive for a gym. Lots of equipment, lots of cardio machines. Friendly staff. Not usually TOO crowded. Member for the last 3 years, and satisfied, for sure.

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★ 5

The place to be.
Formidable staff
Friendly environment
Diversity of materials and classes!
Always clean

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★ 5

I enjoy being able to use machines without having to wait.

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★ 5

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★ 5

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★ 4

The experience here is good. I've been active here since October 2024. If you want a personal trainer, I'll suggest Darius. He's very motivating and challenges you, which is what I wanted!

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★ 5

Perfect size for me

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★ 5

The crunch personal trainers here at this gym are top notch especially Darius and Freddy ! They are both very knowledgeable, encouraging and motivating! They both have a way of challenging me to level up and get those gains!!

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★ 3

Second time in one month where employees don’t show up at 5 AM and everyone’s waiting outside and leaving. It is absurd and ridiculous and a waste of everyone’s time.

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★ 5

Just started going back to the gym after not going for a very long time and decided to get help from someone to get me back into a routine. I have been working with Darius for the last month and he’s been great easing me back into a regular work out routine. Very motivating and pushes me to keep going.

Source: Google

★ 1

This place only cares about money, not people. They make it hard to cancel and trap you with hidden charges. Be very careful before signing anything. I moved from Florida and canceled my membership, but they kept charging me and now sent the debt to collections.
I feel completely scammed — dishonest and predatory business practices. Avoid if you value transparency and fair treatment.

Source: Google

★ 4

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★ 5

My trainer Darius is amazing! Always professional, knowledgeable, and super motivating. He pushes me to do my best while making the workouts enjoyable. I’ve seen real progress thanks to his guidance.

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★ 5

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★ 5

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★ 1

This gym only cares about money, not the well-being of its customers. The trainer, Luis Dos Santos, failed to instruct any warm-up or stretching before heavy weight and machine exercises, despite knowing that I had never weight trained before and was physically weak due to my sedentary lifestyle. A professional trainer should understand an individual's needs to prevent injuries, yet he completely neglected this.

As a result, I injured my left elbow during a training session with Luis Dos Santos. Even after expressing my pain, he continued the exercises, worsening my condition. I was later diagnosed with medial epicondylitis and had to undergo physical therapy. Despite multiple attempts to contact the manager, Jay, and assistant, Taishaun, to request a membership freeze and assistance with medical expenses, I was completely ignored.
On top of that, I submitted a cancellation request for my personal training contract; however, they continued charging me past the cancellation date, with multiple unauthorized charges on my credit card for about $1000, which I am still disputing. Please read other reviews about the same unauthorized charges complains.

This gym only cares about money, not the well-being of its customers. Their lack of accountability, poor trainer oversight, and disregard for injured clients make them completely untrustworthy. If you value your health and fair treatment, stay far away from this place.

Source: Google

★ 5

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★ 4

Honestly, I love the location this gym has, I would give it 5 starts, because the staff is also very friendly, but unfortunately is extremely outdated looking, mainly the lockeroom area and most Crunch have 6 to 8 squat racks.

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★ 5

This gym is great.

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★ 5

Clean and has good assortment of equipment.

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★ 1

No customer service skills from the front desk staff/trainers

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★ 5

I’ve only been here a few times and never had any problems! Also must say the handful of times I went to this location there was a man constantly cleaning machines and running around the place replacing paper towels and refilling the spray bottles with disinfectant! I really to love the Oakland and sunrise location!

Source: Google

★ 1

Don’t! This gym is a total scam. They offer specials but even If you don’t like it and want to cancel you are still on the line for a $150 yearly fee the following month. They never mentioned this fee when I asked at signup. The lady was rude to me telling me I should always “read the fine print.” This gym is also packed to the point you can’t park or even work out on the machines. I also had a life altering health condition and provided them a letter from my dr and they still sent me to collections. Horrible gym.

Source: Google

★ 5

I’ve been coming to this gym for 5 years and it’s one of the best gyms. Michelle at the front desk is amazing. Always greets with a smile and a warm welcoming.The Yoga instructors are also amazing. I highly recommend coming here to workout.

Source: Google

★ 5

Been at this location for over a year now. Been training with Darius for about 3 weeks. I can feel the difference in my clothes already. He targets every part of the body, building up muscle and strength. Very informative, attentive, and precise especially with your formation. And most importantly very helpful when it comes to using those machines! Highly recommended!

Source: Google

★ 5

Been doing PT with Darius for a month now. Great guy, motivating, keeps me on track. Highly recommend him!

Source: Google

★ 5

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★ 1

This Crunch Fitness location was nowhere near the quality of other Crunch gyms I’ve visited. The equipment felt outdated, and the overall atmosphere made it seem like an old, neglected gym. For example, the incline bench press felt like sitting on a polished rock—definitely not comfortable.

Hygiene was also lacking. There were no wet wipes available; instead, you have to use a spray and napkins, which wasn’t ideal. The cleanliness of the gym itself was questionable. I didn’t notice if there were any locker spaces, but by that point, I just wanted to leave as soon as possible.

If you’re used to well-maintained Crunch locations, don’t expect the same here. Definitely check things out before committing.

Source: Google

★ 1

Great gym, but canceling a membership is near impossible. I’ve called numerous times and sent a variety of emails with everything that is asked of me. I would not recommend this company to anyone.

Source: Google

★ 1

I need to cancel my membership. I have already sent 2 emails and they keep charging me. I feel like they are stealing my money. Cancel my membership right now. They have to be sure to cancel your membership because they tell you they canceled it and they don't.

Source: Google

★ 5

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★ 5

I truly enjoy this gym. Pretty much everyone that goes there is there to work out and not just sit on machines and stare in the mirror. Equipment works the staff is friendly and they offer a lot of amenities that I personally don’t take advantage of.

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★ 1

These people are total crooks and thieves. Do not give them access to your bank account under any circumstances. I signed up for personal training and signed an agreement for 12 sessions. After completing 14 sessions I told them I wanted to cancel my personal training. They said ok. They then billed me for an additional four sessions which I did not authorize. They took the money out of my bank account without my permission and I have had to fight with my bank for months and file multiple claims. This gym will steal your money and they will never let you cancel even if you completed the agreement. I deeply regret joining this gym.

Source: Google

★ 5

I stopped by the gym to cancel my short membership and spoke with the Stephanie the Operations Manager. I explained how I chose the monthly membership since I was only planning to be in the area for January and February. She was very helpful and courteous and even waived the annual fee due to the short duration which was technically part of my contract. She further explained a few options for when I am back next winter. Thanks again Stephanie! A+ customer service.

Source: Google

★ 1

They play mostly angry, obnoxious hip-hop and rap music. They claim music controlled by corporate, and won’t change it. If you prefer other music, find another gym.

Source: Google

★ 4

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★ 1

I tried cancelling my membership with crunch. They have a link to fill out this request online. I never heard from them. I didn’t even realize that I was no longer be charged monthly on my credit card any longer. I didn’t even cancel my card. All of the sudden I have a collections agency coming to me demanding $300+ to settle a debt. What..?? And no one from crunch ever contacted me regarding payment. So unprofessional. I’m recommending you avoid this place because they only care about your money and will ultimately scam you.

In another review response they say they strive to make cancelling straightforward. What a lie. Don’t trust this company!

Source: Google

★ 1

Source: Google

★ 1

This location don’t have mangers or supervisors on site.
Then I guest with me, they ask for her ID, once we done with workout session. Crunch staff give out my guest ID to someone else. Crunch staff didn’t given say sorry at all. This is unacceptable. Then staff isn’t checking in guests right wrong. The guest who took the ID was not even in their system at the end of the night

Source: Google

★ 5

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★ 4

Clean, good facilities and classes, friendly staff.

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★ 5

M. E. das beste Crunch in der Umgebung:
Die Mitarbeiter sind ausnahmslos sehr freundlich und motiviert, es ist ordentlich und aufgeräumt und vom Klientel hier sehr angenehm im Vergleich zu anderen Crunch in FL.

Source: Google

★ 1

Worst music in a gym ever! So loud that it even drowns out my ear buds so it feel like I'm listening to 2 stations at once. Music is negative energy and slow and really not conducive to having a positive energy workout. I asked if they could at least turn it down and was told "It is impossible to turn it down and this is the standard volume" like I haven't been coming here for years and know that it is never this loud. Bad attitude on top of making us actually have to ASK in the first place. Very unhappy New Year 2025 for those joining this gym.

Source: Google

★ 3

Generally a decent gym, for the price…however… Equipment maintenance isn’t what it should be. Every elliptical machine squeaks and groans. Quite a few of the lockers are broken so you can’t lock them. Was told tanning booths were just rehabbed. Booth 1 has 5 missing bubs. Booth 2 has 6 missing bulbs and 6 burnt out bulbs. Not what you generally go to the gym for but if you’re going to offer it, it should at least be useable. May be time to go elsewhere. 🤷🏻‍♂️

Source: Google

★ 5

Been going to crunch for 6 months over at the location, decided to check this one out today. Very clean and alot of equipment to use and nothing was broken. It's smaller than the one I go to but still plenty of space. I will be coming back, like to switch it up.

Source: Google

★ 5

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★ 5

I've been a member for this gym for about a year now and the staff has always been very kind and friendly.
Even though I am not his client the trainer, Lorenzo has taken time out of his day to give me recommendations on how to improve my workout. I notice that he is always cleaning and picking up weights that are not haven't been re-racked. If he is not with his clients, he has always helping somebody in the gym. I highly recommend this gym.

Source: Google

★ 5

I’ve been training with Lorenzo and he is Amazing. He’s very knowledgeable of the exercises and equipment. Great personality. I love how I’ve improved in my appearance, looking more fit and healthy. I would recommend Lorenzo 100%. He’s the BEST!!!

Source: Google

★ 5

I had a membership with crunch for quite some time, it is a little far from me but this the only gym I feel comfortable in, no one looks at you weird and it really is a nonjudgmental place. The staff is amazing as well, I do have training sessions with Ivan, because I started taking his HIIT classes, but my schedule contradicted with the classes so I asked him if he could be my trainer because he has an amazing energy and is understanding, he listens to his clients on their needs and goals.

Source: Google

★ 5

Crunch gym is a great place to work out.
You are always welcomed with a smile,
The machines are kept in good repair and cleaning staff are always present, keeping the area spotless.
They have a great variety of treadmills, bikes, etc.; weight machines and free weights for every possible need,
and helpful trainers will answer questions, explain the machines and offer suggestions.
My personal trainer Taishaun Camm, is the best! He plans each workout; rotates the specific exercises to target each muscle group, avoid boredom and increase the intensity as I progress. Plus he’s a genuinely nice person. At 72 years old, I’m in the best shape of my life!

Source: Google

★ 5

I have been a member for 5 or 6 years and have been working with a personal trainer, Phoenix Le Grand, for several years. He helped me recover from rotator cuff repair and strengthen my shoulders. He challenges me and always encourages me. He constantly creates new routines so it is never boring. The gym is clean and well lit. Staff is friendly and always greet me when I come in.

Source: Google

★ 4

The gym is very convenient for me. I’ve worked with a personal trainer there named Ivan who has really transformed my fitness and overall health. I only withheld a star because recent changes have reduced conveniences like mats, and some equipment seems to take longer and longer to get repaired.

Source: Google

★ 5

Fantastic customer service from staff on reception who are friendly,helpful,professional. Excellent gym with all the equipment anyone could want. NO attitude seen anywhere in the 8 days I trained there. A really great place to work out.

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★ 3

Great equipment. Good price. The gym area is clean. The men’s locker room is rarely clean and has no working soap dispensers.

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★ 1

I’ve been trying for 2 weeks to cancel my membership, the general manager replied my email once but never again. Apparently many people have the same problem.

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★ 1

Got out of bed in 50 degree weather. Only to find the staffing did not show up to work for 5am today. I am 🚫notone to complain but this type of work ethic is unacceptable. I am truly going to start looking for another gym after 3 years of membership. This is so sad.

Source: Google

★ 3

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★ 5

Awesome place to workout. Lots of equipment choices. Friendly, knowledgeable staff, and several exrtra programs/classes you can explore.

Source: Google

★ 1

Have been coming to this location for years and now my peace is being disturbed. The new GM asked me if I was on drugs when I called in and I couldn’t do anything but be silent. I don’t who is doing the hiring but they need to do a better job.

Source: Google

★ 1

I have attempted to cancel my membership due to moving other country last two weeks. I was told someone is going to get back to me 1-2 business days. Two weeks now. I again attempted and sent an email to Oakland park manager. No answer!!! Why does it take too much time and energy to cancel the freaking pay as you go membership????

Source: Google

★ 1

Trash gym dirty smelly garbage never go here

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★ 2

Is this a disco or a gym? The music on the gym floor is way too loud and the staff is helpless!

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★ 1

Despite being a member in good standing for over two years, it is impossible to cancel my membership despite having moved to a new neighborhood

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★ 5

All around great gym. I have been coming to this location for a couple of years and absolutely no complaints. I definitely recommend to anyone looking for a good, affordable gym. Good variety of equipment, the HIIT classes are great as well.

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★ 1

Location has potential but after coming across 2 rude female receptionists today that completely ruined my day, I'd highly advise to find another gym where people are treated nice and receptionists don't have power trips. Luckily there are plenty of great gyms around.

Source: Google

★ 5

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★ 1

Been coming to this gym for 10 years. Used to be excellent, but now run down and broken equipment. Ppl sit on equipment and look at phones way too long. So over crowded. They need more equipment …2 of everything. Very very disappointed!!!! I would not recommend this gym anymore

Source: Google

★ 1

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★ 5

The staff here are amazing! Yeah it's small for a crunch and sometimes it's packed but I have no other complaints. Crunch on a corporate level may be a little questionable, but this physical location is the best! Don't listen to all the boo hoo haters that can't handle a little paint chip on a machine or want the floor so clean you can eat off of it. This is a gym! Come here, lift heavy and go on with your life. It's that simple!

Source: Google

★ 5

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★ 1

If you’re looking for a week pass or even paying for a month , $29 i not the price. THEY LIE TO YOU . And when you arrive you have to pay around $80 that never show on the website . And they say you have to pay for the first 3 months but it is not on the website too.

Source: Google

★ 5

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★ 2

For the most part I like this location, its another local CRUNCH that I utilize once a week or so.
.
In reading the lowest reviews, yet again its the same sad story..
Horrible experiences with membership cancellations, with gym Management & ownership... They simply Do NOT care about members.
The front desk has its good days & bad days. No matter what, you all should greet your members with a hello, a welcome or a smile. Its so simple.

Source: Google

★ 1

It is NOT flexible month to month. SCAM

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★ 5

As a serious weight lifter I can tell you this gym is superior to others in the area that have waaaay less equipment and exponetialy more clientele.I'd go 8.75 /10. Reasonably priced and the most equipment around. This location has 2 to 3 of sets of each dumbell and multiple benches and lift stations. For the price this is hands down the best gym I have found in the area (and I diligently looked and toured each local). Still can get crowded around peek hours and some of the clientele isn't there to work out, talking on phones, socializing or beching with 5 lb plates on the end holding up equipment for no reason while achieving nothing. Thats a people issue though not the gym. Cleanliness is middle of the road, people typically don't clean up after themselves (50/50) on equipment so clean before you use, bring a towel .

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★ 1

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★ 5

Typical neighborhood gym 😎. My only complaint is that too many people are on their phones.

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★ 5

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★ 1

We attempted to cancel but they wouldn’t provide a clear way to do that. Now they have a credit agency calling and the only way to get the information or to cancel is BY MAIL. THIS IS AN ABSOLUTE SCAM! It is not about the money for us.. what a ridiculous way to treat your customers!

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★ 1

New owners have killed this gym. Constantly out of stock for cleaning products. Equipment is always broken and repairs are slow. No new equipment brought in or rotated. Black molds growing on the ceiling in the back weight room.

Source: Google

★ 5

Source: Google

★ 5

When my husband and I recently moved to Florida full time, we wanted to find a gym not too different from the one we were leaving behind in Virginia. We tried Crunch Fitness in Oakland Park and knew that it would be a great gym to join. And so we did.

For the past several months, we've each been training three days a week with an amazing personal trainer at Crunch named Lorenzo Cabrera. Lorenzo understands that someone our age (I just turned 65) doesn't necessarily have the same goals or motivation for working out compared to others half our age. He personally customizes each of the training sessions to maximize their benefit while also minimizing any risk of injury.

We highly recommend Lorenzo Cabrera and Crunch Gym in Oakland Park!

Source: Google

★ 2

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★ 5

I started back to Crunch Fitness Oakland Park in December after they reached out to me for a free session. I ended up hiring a personal trainer to get back into shape.

Currently I'm paired with this awesome little Daddy Smurf (or is it Sassy Smurf?) named Lorenzo. I've had 3 different trainers and he's the toughest and most intense. I'm not a quitter, but on Day 1 with him I was seriously considering walking out because I thought this guy is trying to kill me or run me off. I managed to turn it into a positive and decided I could take whatever he dished out and stuck with it.

I'm glad I did.

If you're truly serious about getting into shape, ask for him. Says he's been doing it for 25 years. He will push you to your limits, you won't regret it and the results will come quick.

Source: Google

★ 5

Crunch is a good, affordable gym close to people living in Wilton Manors. Where Crunch shines is the staff and trainers. I've been working out with Lorenzo for almost a year, and his guidance has significantly propelled me toward achieving my fitness goals. Lorenzo's expertise, positivity, and motivation make every workout session productive and enjoyable. Highly recommended!

Source: Google

★ 4

This is a super popular gym to work out in. Tons of treadmills. The circuit equipment is extensive. There are free weights and benches galore. There is comfortable space between all of the machines. There is a downside. A lot of the equipment is in disrepair, and a lot of the machines are out of order, awaiting repairs or replacement. The locker rooms are gruesome. So this is not a pleasant place if you need to shower and get dressed after a workout.

Source: Google

★ 5

Good size gym with plenty of equipment for all I want to do. I have worked with two trainers at this location. And both were great. Dillon was awesome for a cardio / low impact / interesting and new workout. Now I work with Lorenzo and I’m a huge fan. He’s especially good at pushing me and my workouts and gives me routines that I can also do on my own, which is a perfect combination with me

Source: Google

★ 5

Lorenzo is such a great trainer. I have been training with him for almost two years. I’ve never felt stronger. He pushes me and keeps me safe.

Source: Google

★ 5

When my old gym shut down in the middle of the night, our memberships were transferred to Crunch. At first I was not happy with the change. However, I was and remain impressed with the staff. The front desk employees are always friendly and go out of their way to help with any issue. In addition, I decided to change things up and utilize their training services. While the rates are competitive and fair, I am seeing results I never anticipated. I am impress with Lorenzo, my trainer. Serious, professional, reliable and fun. I’ve been working out my whole life, but learning so much more. I am happy with my investment in training, great return. Give him a try, you will very happy.

Source: Google

★ 5

I worked with my trainer Freddy for almost a year and I am down almost 50 pounds. I am the same size that I was in high school and I’m a woman in my mid 30s. I’m really grateful for all the help because I could not have done it on my own. All the other trainers who are not even assigned to me we’re always so kind and always giving me encouragement even when I came in the gym on my own.

Source: Google

★ 5

Clean gym. Small. Buy effective

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★ 3

Cleanliness

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★ 1

Do NOT gym here.

Tried to cancel and was charged for an entire extra month that I won't be using because of a "30 day notice" requirement that is buried in the fine print. It is NOT flexible month to month. Tried to explain that I won't be using gym whatsoever because I moved, and I canceled before the most recent charge, but nothing - no refund. I also was not able to easily cancel on the phone. You have to email their manager and request to cancel your membership. I don't know who does business like that, but apparently crunch fitness does. Takes your money regardless of use. They'll squeeze every penny out of you that they can.

The gym is also always crowded with multiple people circling gym for same machine. The free weight area only had one flat bench at a time too. The bathrooms always smell, and the toilets/urinals don't work half the time. The splash guard in the urinals don't work at all either. Some gym members take the cleaner bottles for themselves like they're own personal spray bottles so you have to walk across the gym to get another cleaner bottle to clean your machine. You have to walk across gym too to get a paper towel for your machine because the paper towel holders are always out.

Source: Google

★ 5

Great gym to go...great staff. Cool music while working out, but I wear WiFi earplugs few times to listen to my own music

Source: Google

★ 2

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★ 5

I’ve been at this gym for years & it has always been great. I’ve had a couple different trainers & eventually ended up with Freddy who IS THE BEST, he’s the most kind, understanding & most patient trainer I’ve met he made sure to remember every detail & arrange my workouts according to my needs & busy schedule, he always tried to work with me if I needed to reschedule so Im very grateful for that because I’ve had to reschedule a lot 😭 due to school, work etc. He never got annoyed about how many different questions I would ask about the exercises & what muscles it targeted he always explained it to me very well & I definitely learned a lot from him, I’m very thankful I got to meet Freddy & appreciate him motivating me to keep going during my training !!!

Source: Google

★ 5

Such a great gym, with decent equipment, nice trainers, and always clean.

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★ 4

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★ 5

Great location, nice and clean, super friendly staff and awesome equipment

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★ 1

absolute worst experience i’ve had at a gym and in general. I called to ask about my membership and they laughed and hung up in my face. Gym is also dirty and front desk is rude. DONT COME HERE!

Source: Google

★ 5

I simply join for the HIIT classes and I’m glad I finally gave crunch a try. Love taking Ivan and Tai classes. They both help you and make sure you’re doing the workout correctly. Front desk people are so very nice 👍🏽 glad I join

Source: Google

★ 2

I've been coming to this gym for a good amount of time. Every gym has its faults but this is the one I wanted to stick with for now but that is starting to change. Overall cleanliness is pretty good after the cleaners go through. Members could stand to bother cleaning up after themselves.

However the occasional cleaning supply shortage doesn't help at times. Every other day seems like a piece or more of equipment is out of service. Some of the elliptical running machines make an obnoxious sound as if they need oil or something. The foam mats used to lay on are gross and falling apart.

Now the locker room. Locker area doesn't really have any complaints except for the couple of broken locker handles I've encountered. The bathroom, the two urinals are occasionally out of service. Either one or both. There was a toilet (second door down) that seemed to have been broken at one time, fixed but done so in a way where the arm on the inside actually pushed the toilet cover off. You can tell it's hit the floor before because it's broken on the right side corner. MONTHS later (I'm talking a long time) they finally fixed it. The soap dispensers have broken handles. Now the showers. Five showers. The handicap one is on the end. Shower number one works fine. Shower two, three, and the handicap one barely have enough water pressure. Shower four makes a loud sound like the pipe is vibrating in the walls. The soap they provide in the dispensers (if they are filled) are worse than the basic hand soap they used to put in. It's pretty much watered down hand soap. So yeah, make sure to bring your own soap.

I've tried the gym in my area but none of them had these problems. I still go here for convenience of it being close to home and on my way to work, and I like walking into people I know that come here.

Source: Google

★ 5

I was lucky enough to have an extended holiday in the Fort Lauderdale area and went to Oakland Park Crunch. Thanks very much for setting things up for me Michelle. Very large gym with lots of machines to work out on. Friendly staff and very clean. I'll definitely go here again when I am in the area.

Source: Google

★ 5

Very comfortable place to work out also very accessible

Source: Google

★ 2

Decent enough gym at a solid price if you get the most basic level. They do have some shady business practices. They have charged me multiple times for fees I never agreed to, hide the true cost with fine print and have been giving me the run around with cancelling as I have been trying for weeks.

All in all I would advise to stay away or at least be very untrusting of the staff and closely monitor your card charges.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Dear Crunch,

My partner comes with me at the Gym almost everyday. Crunch has a new policy in place that your invites need to have present Id after giving the phone number. I didn’t received an e-mail about this new policy so we didn’t have our wallets.

I understand that there’s a new policy in place and we have to respect that. However, when I asked since when we have this new policy? The person working today at (IJ or TJ) 2:45pm took the current flyer and just threw it in the counter so I decided to walk away. If your employees doesn’t know how to deal with people, please send a communication over e-mail so we don’t have to deal with a upset employee. This man was clearly not having a good day. When I came back with the ID he finally provided the name so that’s why I’m sending this communication now.

Date: 4/6/2024
Time: 2:45PM

Source: Google

★ 5

Source: Google

★ 5

Member for almost a year. Lots of equipment, classes and lots of space. Great customer service to boot.

Source: Google

★ 2

There isn't a workout goes by that there isn't at least one machine I need that's broken.
They play the very worst "music" of any gym.

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Big friendly gym with helpful staff, cool patrons and lots of varied machines and setups for almost any workout you can think of.
Multiples of many of the popular machines means you rarely have to wait to do your sets, keeping the workout going.

Source: Google

★ 5

Great gym. Front desk folks are awesome. I appreciate the 3 day guest pass. I definitely recommend Crunch to friends. You guys rock!

Source: Google

★ 5

Loved this gym! So spacious and clean and had great classes of all varieties. I was here for a week from New York and able to keep my routine going here. Michelle at the front desk is also an absolute treat!

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Michelle B was great and welcomed me to there gym for the week while on vacation. Gym had everything I needed and was super clean

Source: Google