★ 5

As for the parking lot?......Yes, it's usually full, but there are people coming and going all the time. So if you just calmly roll around the main parking section once or twice you'll catch someone pulling out when you need it, and you'll be in sync with the universe for the rest of the day as well!.....Lol
This gym is huge and has a lot of equipment so it will get slammed with people most of the time. Be patient and you'll get over it....There's always a place for you to find that fits your needs if you're adaptable.
It's a lot better than the "Planet" gym I was going to for the last 15-months. My only complaint is the music is too loud. It's also junk music and the sound system is not good, (from a former Club DJ)....If you come here make sure you have some good noise canceling ear buds/headphones to listen to your own music.
......Also, the parking lot gets packed every day & night so be patient and you'll find a spot.
....Enjoy!

Source: Google

★ 3

Ok so first of all I would like to say that my personal trainer, Don was fantastic! I did 4 months of training with him and lost 20 pounds and am able to do things that I was not able to do for many years and giving him 5 out of 5 stars. That said, the reason I’m only giving 3 stars (would be less if it wasn’t for Don) is because of the management. Carlos is very rude and arrogant. My wife is on disability and had some questions and issues that she brought up with him and he was nothing but rude and disrespectful. She walked away for a second and, no lie he asked me “how can you be married to that”. She was not rude or disrespectful just had some concerns about policies. Now when she goes she has to look to see if he is there to avoid him because she is afraid of him. Also the locker room is not kept up, broken lockers that have been broken for weeks, half the time the wipes dispensers are empty and the sauna is disgusting.

Source: Google

★ 5

This is such a huge gym and so clean and pretty!! Sad we r only here for a week.

Source: Google

★ 5

One of the nicest gyms I have been in. They offer amazing classes and have a wide verity of equipment. The staff is always so kind and helpful!

Source: Google

★ 5

Amazing gym! Love the equipment options, the staff is very friendly and helpful! Highly recommend!!

Source: Google

★ 5

Love this gym! The classes are top-tier, the equipment is solid, and the personal trainers really know their stuff. Nick V was super helpful and nice. ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Great club with amazing group, fitness classes, awesome equipment, and knowledgeable personal trainers. Five stars!

Source: Google

★ 5

Great club with amazing group fitness classes, awesome equipment, and knowledgeable staff!!

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★ 5

This gym is great!! Fantastic equipment, a variety of awesome group fitness classes, and is a clean and friendly environment! Love this gym

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★ 5

Fantastic club overall. Great classes, great equipment, and great trainers definitely recommend!

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★ 5

"Fantastic club overall - great classes, great equipment, and super knowledgeable trainers. Highly recommend!"

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★ 5

Fantastic club overall, great classes, great equipment, and super knowledgeable, professional trainers! ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

love this gym! classes are top tier!! equipment is solid and the personal trainers really know their stuff

Source: Google

★ 4

The place is clean, new machines, lots of room and good staff, but the parking lot is definitely tricky, and so is their billing. Random 100 dollar charges every month, it seems.

Source: Google

★ 5

I love this gym. Gina Q.. the best dam representative on this side of the Mississippi. I needed help with the massage chair and she got my propped up and ready to roll. 12/10 recommend this place.

Source: Google

★ 5

Crunch Fitness has truly been an absolute blessing in my life and I can’t say enough about how much this place has supported my journey. The gym is always spotless, well-organized, and welcoming. Which creates an environment that feels both motivating and safe. The energy here is genuinely uplifting. Everyone is positive, encouraging, and focused on growth. But I especially NEED to acknowledge Wellington, because he is truly an angel and absolutely the G-O-A-T. He understands the assignment every single day with a level of professionalism, intelligence, and intention that is rare to find. He doesn’t just train. He strategizes, plans, and adapts everything specifically for me so I can actually reach my goals. He communicates clearly, supports consistently, and shows up in a way that makes you feel seen, capable, and empowered. And on top of all that, he’s cute in a friendly, professional way that just adds a little extra motivation without ever crossing a line. Wellington is a total badass, an incredible trainer, and someone who genuinely deserves recognition for the impact he makes. I’m deeply grateful for him and for Crunch Fitness as a whole, well this gym has changed my life in the best way.

Source: Google

★ 3

The gym is great and equipment is well takin care of. The crowds have died down a lot since they first opened. Employees seem nice. My only complaint is the men’s locker room went straight down hill from the first week they opened. The showers are all missing curtains and the ones that remain are gross. The men’s showers smell like a porta potty during a Florida summer. I don’t think they have ever been cleaned. There was a handicap chair sitting in the showers with piss and blood on it today. I left and went home to shower.

Source: Google

★ 3

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★ 1

I came to Crunch Fitness as a guest under my husband’s membership, which includes a guest pass specifically so I don’t need my own membership. While checking in, I asked if I’d need to show ID every visit. Before the clerk could even answer, a supervisor cut in with, “Yes — and you know how you can avoid that? Buy a membership.”

I told him I only come with my husband. His response?
“Well, you need to think about what you’ll do if something happens to him.”

That comment was wildly inappropriate, morbid, and had nothing to do with customer service. It was an aggressive sales tactic wrapped in disrespect. I should not be pressured to buy a membership when I’m literally using the guest pass we already pay for.

Guest privileges are part of the membership. Upselling is not an excuse for unprofessional behavior or for making disturbing comments to customers.

Source: Google

★ 5

This was the best gym I’ve ever been to. The gym was very busy, but they have so much to offer. After your workout, you can enjoy the pool and hot tub. There’s also a sauna. There are several personal trainers available. I need a gym like this near me.

Source: Google

★ 5

I’ve been to a lot of gyms, but the level of service I get from Trey at the front desk is on a different level. Every single time I walk in, he sets the tone for my entire workout. He’s got that perfect mix of professional, welcoming, and genuinely cool.

Trey doesn’t just scan your card — he actually pays attention. He remembers names, checks in on how your training is going, and makes the place feel more like a community than a gym. When the front desk energy is on point, the whole gym runs smoother, and Trey absolutely crushes it every time.

You can tell he takes pride in what he does. Whether it’s handling questions, signing people up, helping with equipment issues, or just keeping the vibe high, he’s always locked in and you can feel it the moment you walk through the doors.

Crunch is lucky to have him.
If more gyms had a “Trey” up front, fitness would be everyone’s favorite part of the day.

10/10. Give this man a raise.

Source: Google

★ 2

What is the point of paying for a membership that allows a guest if my guest is just going to be hassled every time by the manager about not having a membership and then made to feel bad about not having a membership and not to mention the men’s bathroom is constantly filled to the brim with feces I wish it was a joke but it’s not

Source: Google

★ 5

cami is awesome

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★ 5

Cami is the best front desk worker

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★ 5

Cami and Ava are like the most amazing and awesome workers I’ve ever encountered.

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★ 5

Gym is great Ryan is great too

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★ 5

great gym ryan’s cool too

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★ 5

Great Gym! Thanks Ryan

Source: Google

★ 5

great range of equipment and nice staff and clean everywhere, Ryan does a great job at what he does

Source: Google

★ 1

You'll notice that all the 1 star reviews are because of the manager. The facility is nice but Carlos the manager is the issue. When you speak to him he's angry, defensive, aggressive, can't take a suggestion, doesn't listen, and has never heard or professionalism, customer serve, or corporate etiquette. And you get the feeling Carlos is one step away from retaliating (pulling your membership) if you speak to him about any issues. Has he ever managed people, customers, or a retail business? The music is deafening, people monopolize several machines at once or simply sit on them and text, the trash always needs emptying and the bathrooms need cleaning. Welcome to Crunch Palm Harbor. WAIT...THERE"S MORE!

Emailed to Jack (Owner Crunch Palm Harbor) 11/4/25

I'm a member of your new Palm Harbor Crunch Fitness. A month into your grand a member threated me and my friend with physical violence/assault ("Keep pushing me  old man and I'll beat your ass") because we used one of three leg machines he was reserving. This was witness by several members as well as my training partner Ron. When Ron and I informed Carlos the manager, Carlos became defensive and then aggressive with me! Long story short, nothing was done.

On Oct 28, 2025 this same gentlemen threated another older member with physical violence ("I'll beat your ass") for TOUCHING one of three machines he was using. A Crunch Personal Trainer witnessed it as well as numerous members. When Ron and I left, the personal training had informed Carlos as well as Pete the assistant manager. We informed them as well.

Again, nothing was done to eliminate the threat and this liability is still an active member in your club and free to threated another member (women, students, elderly) in the gym with no repercussions. I'm sure your $5 MM investment can't withstand a lawsuit, as well as a ton of negative publicity for elder abuse/assaults, especially with debt service and investors to satisfy. There are also 2-3 EOS Fitness's you'll soon be competing with being built 2 and 5 miles from your new investment especially since your location has insufficient parking, members that don't like to share, and management that's incapable of managing members or issues.  Might I suggest the member in question be removed and banned from ALL Crunch Fitness's for life for the safety of your members and business.

Source: Google

★ 5

Great

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★ 5

Crunch Fitness is the best gyms around! It’s always clean, the equipment options are incredible, and there’s something for every type of workout. The staff is super friendly and always willing to help, and the trainers here are top-notch, I work with Jacob specifically. Big shoutout to Ryan for helping me set up a membership for my father in law, he and the rest of the team truly make this place feel welcoming and motivating. Highly recommend to anyone looking for a gym that’s both professional and positive!

Source: Google

★ 5

Ryan and cami are the best front desk workers!! Give them a raise!

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★ 5

Cami and Ryan are the best!!!!!!

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★ 5

Cami and ryan are the best! They informed me about all the offers that crunch has to offer. there great!!

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★ 5

Cami had great service and is always an amazing help whenever i come in! 😁

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★ 5

Great gym very nice & clean great location

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★ 3

Thr gym itself is fantastic... New, clean equipment. Need another leg extension machine however. Parking is challenging any time of the day. The men's bathroom smells awful. Front desk staff all have bad attitudes and are aloof. Overall, it's way too crowded all of the time. Music is WAY TOO LOUD. It's a gym, not a dance club

Source: Google

★ 2

Men's sauna is disgusting. There's no drain so the floor is constantly wet with a mixture of sweat, water and urine. The smell is horrible. Bathrooms run out of hand soap. The handicap bathroom stall has had the door ripped off the hinges twice since the gym opened. Their fix is a shower curtain where a door should be. This is not compliant with the Americans with Disabilities Act. There's constant wet spots/spills all around the gym. There's not a paper towel in the entire gym to clean up spills. Often the wet wipes are empty especially at night. While I like the gym equipment the bathroom, locker room and sauna are disgusting.

Source: Google

★ 1

Crunch Fitness Palm Harbor, so dissapointed!!
I cancelled my membership with this gym, no parking always the classes are fill, wasting time to get a yellow band for class. The manager doesnt careof anything, I talked to him many times with 90 days before , and the last day to charge me was 09/28 and then hey charge me again on October. I need my money back. I talked many times with the manager and he never listen!! never answer the phone .

Source: Google

★ 5

Awesome

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★ 5

Trey is the best dud ever very respectful and nice teach me a lot of good staff and he is very nice

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★ 3

There is no denying this gym has a large selection of equipment in excellent condition. But for the extremely large number of gym memberships being sold, they could have planned better for some weight benches/machines - the ones involving more popular exercises which always seem to require a wait during evening hours. They still lack swim lane dividers in the pool, as if they don't take lap swimming as a serious exercise. The personal trainers are good, but if you are considering a personal training package, know that a basic training session is roughly only 25 minutes. The members and (especially) the staff are friendly. A very diverse membership, in a GOOD way - young & old, male & female - usually attentive to working out. Not as much wasted time socializing (while holding onto a bench/machine) as I've observed in other gyms.

Source: Google

★ 2

Outside of this gym having way too many members and the parking lot being completely packed no matter what time you go the gym looks amazing. But i would recommend a different location for a better work out experience.

Source: Google

★ 5

The reason I started with Crunch was because there was a location down the street from my house, but after realizing all the classes offered I’ve tried a few different Crunch locations. I really enjoy the different classes provided at Palm Harbor but ultimately the Wednesday night Hot Pilates class with Jackie is what keeps me coming back. The class is challenging but enjoyable because of the high energy & encouragement Jackie brings! It feels like a little community and I love coming back each week!

Source: Google

★ 3

5 stars if you don’t use the showers. Great gym. Gross showers. New equipment. Layout is funky, but works once you get used to it. Took 2 stars away due to showers being “gross”. Men’s shower constantly smells of methane. Not sure if it’s a plumbing issue or if guys are literally using them as toilets. This morning it smelled of vomit AND methane - In any case, it has not gotten better over several weeks, not sure what their cleaning schedule is.

Source: Google

★ 1

The music is so trash and too loud. Awfulllll

Source: Google

★ 5

Nicest Crunch in all of the ENTIRE Tampa Bay Area hands down. I come here almost every night with my wife, and it’s usually slam packed but everyone seems respectful and friendly. Most people are re-racking plates and wiping down the equipment I’ve noticed… the recovery area is super nice with lots of chairs and a nice salt rock sauna as well. They have a pool and jacuzzi, which I haven’t used yet but it does look nice if I ever get the time for a swim. It’s very nice club and definitely a 10/10 gym to workout at.

Source: Google

★ 2

Can we please do something about the volume of this music

Source: Google

★ 5

I joined this location in Palm Harbor when it opened in July. Summer has been my personal trainer for the last 3 months. She truly is amazing! She cares about her clients and tailors your workout to your needs. I have had an injury and she has been super helpful in my recovery! Everyone in this location has been friendly and it is always clean. But anyone who is looking for a trainer I highly recommend Summer, she is the best!!

Source: Google

★ 5

I love working with Summer Major as my personal trainer! She is the best trainer I've worked with, is very knowledgeable about physiology and nutrition, and is very personable. I have a variety of sports and age related injuries, and Summer is always mindful of my limitations and designs workouts that push me to improve and reach my goals. She is flexible with her scheduling, and lives and breathes physical fitness. I would recommend Summer to anyone who wants to improve their fitness level...from someone who has never stepped foot in a gym before to a seasoned athlete. Summer will design a workout that fits your current level of fitness and help you reach your fitness goals.

Source: Google

★ 5

I’m very happy with my experience at Crunch overall and with my trainer, Abby, in particular. Abby is knowledgeable and professional, but she’s also very good at motivating me and getting results! I’m completely comfortable recommending Abby to anyone who’s ready to get healthier and stronger.

Source: Google

★ 5

I love the new Crunch Fitness gym in Palm Harbor!! It’s the first gym where I feel completely comfortable; it’s my fitness home where I have made friends especially with my trainer, Abby! She encourages me and challenges me to be better each time we workout! I am beginning a new lifestyle that I love and enjoy! Come check out Crunch…you won’t regret it! 💪💪💪

Source: Google

★ 5

This Crunch location is fantastic! The gym is huge, has tons of brand-new equipment, and is always clean and welcoming.
The personal training department is especially great. Summer has been super knowledgeable, encouraging, and really takes the time to tailor workouts to your goals. I highly recommend checking it out!🧡

Source: Google

★ 5

Love this this gym! And all the classes I have taken, but I have to say Hot Pilates is my favorite, especially Wednesday evening with Jackie from the first time I did her class she made me feel so comfortable and welcoming and shes that way every time! she’s the sweetest 🫶🏼

Source: Google

★ 5

Abby has been amazing to work with despite my health events. She is compassionate about what she does.

Source: Google

★ 5

After having 2 babies I was really missing the rigor a gym routine could bring to my life. I started training with Coach Summer just 1x per week and supplementing all the various group fitness classes. I feel so much stronger and happier after just 3 short months! I’ve literally never felt as sore as I feel after 30 minutes with Coach Summer as I have in any workout I can remember.

Source: Google

★ 5

My first 4 weeks I lost 5 inches and lost 4 pounds with 1 pound of muscle. Summer is a good listener. Her whole body out and dietary advice has proven to be extremely effective. I’m looking forward to continuing my work out journey and meeting my goals.

Source: Google

★ 5

I have been working with Summer for a few months now. I am 68 years old and feel better and stronger everyday. She motivates me to go to the gym 3 days a week - even at 7:30 am. She is focused on helping me achieve my goals. I have developed more muscle, lost some inches, have more energy as she has tailored my workouts to my health goals.

Source: Google

★ 5

I love my trainer Summer she has been amazing! She makes everything 10x better!

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★ 4

Summer is an amazing trainer and is so knowledgeable and really wants to get you to your best. She goes above and beyond and it so pleasant

Source: Google

★ 5

Great newly renovated gym with everything you can want in a clean and welcoming environment. Lots of classes and personal training with no contract! Abby Lawler is the best trainer I’ve ever worked with an I’m a gym rat. Now that I’m 65 I’m very selective about the process and with her background in physical therapy she is uniquely qualified to offer more than most trainers. Her enthusiasm is unparalleled!!!

Source: Google

★ 3

As with all reviews, I try to keep it fair and point out the good and the bad. In this case there is more good than bad but I’ll start with the drawbacks. I have 8 different gym memberships so I’ve seen it all.
Bad: biggest gripe I have is the sauna. This used to be an LA fitness and there was a drain for sweat and water. For some reason it’s been tiled over and the sweat just pools in the middle of the sauna. I’ve included a picture which doesn’t even show the pool under the benches. This is soaking up into the walls and wood bench and will eventually rot it or cause mold as it’s a very large amount of sweat.
Second and much more minor is that they don’t have paper towels and often the sanitary wipes are empty.
Good: gym is brand new, has plenty of space and equipment for any kind of training. It has plate loaded machines, cables, and turf/stretching areas. The massage chairs are a nice plus. Anyone can get a good workout in here. Most of the staff seem friendly.
Overall recommend. The sauna is very disappointing but the pros of the gym outweigh that overall. I really hope they cut the tile for the drain that they covered.

Update: Losing hope that they care to keep up with this place even though it was a nice and expensive gym. The sauna is getting worse and is rarely cleaned even with the sweat pool issue. Additionally, the door for the toilet has been broken for weeks and replaced with a shower curtain. What I said previously about liking the equipment and layout still stands but these other issues seem neglected.

Source: Google

★ 5

I joined Crunch in July through my health insurance company. I was fortunate to be able to work with s personal trainer. My inspiration to work hard comes from Abby a young woman I have known now for 2 1/2 months. Abby is knowledgeable, kind and understands how to work with young and us older crowd. I HIGHLY recommend going to Crunch and reaching out to Abby for information on a personal trainer. Thanks Abby!!

Source: Google

★ 5

I really enjoy taking Jackie’s Wednesday night Pilates class! The class is challenging and we get a great workout but it is so much fun! She is a wonderful instructor and so encouraging! Jayne’s Monday Pilates class is also amazing!! She pushes us but afterwards I feel so accomplished and I can tell I’m getting stronger each week!

Source: Google

★ 5

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★ 5

Love this gym, Ava at the front desk is great, and the vibes here are awesome

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★ 5

Ava is amazing, she is always so friendly at the front desk, and is always willing to help anyone out!

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★ 5

Ava is awesome, she is the best worker that works up at the front desk!!!

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★ 5

Everyone here is super knowledgeable and super nice!

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★ 5

I'm new to Pilates, and Jackie’s class has been the perfect introduction. From the moment you walk in, she creates a welcoming, supportive atmosphere that makes you feel comfortable and confident — no matter your fitness level.

Her instruction is clear, encouraging, and focused on proper form and alignment. Jackie has a great eye for detail and offers helpful adjustments that really make a difference. She strikes for the perfect balance to challenge you each week and I leave each class feeling stronger, more connected, and energized. Really wish she taught more classes at this location!

Her positive energy is unmatched and she makes every session something to look forward to. If you're new to Pilates or just looking for a great instructor, I can't recommend Jackie enough!

Source: Google

★ 5

cami billy and rylee are the best workers ever!!

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★ 5

Always good to see cami behind the desk!! She is outstanding.

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★ 5

this place is great!! thank you yo cami for making my experience so amazing

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★ 5

Cami is the best! She’s great!!

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★ 5

Cami is awesome! Very helpful

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★ 5

This place is awesome!! Cami is the best!!!

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★ 5

Cami is awesome, I love this gym!

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★ 5

#CAMI IS CHILL

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★ 5

Cami behind the front desk is so awesome this place is great !! #slay

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★ 5

Cami is awesome!! This place is great!!

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★ 5

cami is so awesome!! this gym is amazing #slay

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★ 5

Great gym love this gym. Cami is great!

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★ 5

This place is so awesome!!! Cami is the best

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★ 5

This is the most exciting place ever! Cami is awesome!

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★ 5

This club is fire vary exciting cami is awesome give her a raise!!!

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★ 5

This place is so exiting! Great gym!! Amazing workers, Peter and cami are the GOAT!

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★ 5

I really like going to Crunch Time. It is busy but there are a lot of different machines to work out with.

Source: Google

★ 5

Danni was amazing very kind and helpful

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★ 2

This review is NOT about the quality or cleanless of the gym or about the staff. I can't speak for that. I signed up before the grand opening and only because of the classes. I believed in the "no contract" propaganda. After a little over a month and only coming in once due to work hours and also because I didn't think it was worth having to "fight" for a parking spot, I decided that it didn't make sense for me and wanted to cancel the membership. I walked in as I was instructed over the phone. I was then told that the "agreement" (which I was never presented and looked for everywhere in my emails, app, etc) requested a 90-day min commitment to be able to cancel. Even surprised, I patiently waited for the 90 days. A month later I was hit with their ~$60 maintenance fee or whatever fee that was. Again, I was told it was in the "agreement". Finally after 90 days I walked in again HAPPY to cancel it for good and was told that they require another 30 days notice for cancellation so that they can bill me again. Seriously... This is ridiculous. I'm not saying don't go. Looks like a nice gym but transparency is definitely not their forte. If you're not sure about committing, then don't. Now I'm just hoping no more surprises.
***UPDATE*** Surprise! I am always billed on the 28th of the month. I was billed on 9/28 as usual. Then was billed again when I requested the cancellation on 10/11. They didn't even wait till the 28th. Just beware of what you're signing up for.

Source: Google

★ 1

The gym has great equipment but the men’s bathroom is atrocious. A bathroom door was ripped off, they just put a shower curtain. There is no hooks for jackets or bags in the stalls, and the floor is always soaking wet from the pool, there is no mats to absorb moisture, it seems like no one ever mops or cleans the bathroom, it’s chronically soaked and it’s a slipping hazard waiting to happen. With no hooks in the stalls for bags and jackets, and the floor soaked 24/7, it’s a bad combo.

Source: Google

★ 3

I've been going to Trinity crunch for 3 years and love it there. This location has an amazing gym floor and pool. I have issues with the locker room. The men's locker room smelled like dirty sweat socks. I won't use the sauna due to the pool of sweat on the floor. The showers have absolutely no water pressure. It's like standing under a watering can.

Source: Google

★ 1

Remove this mustached person from the front desk; rude and unprofessional

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★ 5

Really nice gym good friendly staff and trainers. I wish the pool didn’t cost extra.

Source: Google

★ 5

I absolutely love taking Hot Pilates with Jackie! Her Hot Pilates classes are truly something special they’ve changed the way I feel about working out. She creates such a safe, uplifting space where everyone feels seen, supported, and challenged in the best way. No matter your level, she meets you where you are and somehow still pushes you to grow stronger, physically and mentally. Jackie’s energy, encouragement, and genuine care are unmatched. Without her, I honestly wouldn’t even go to this gym. She makes every class something I look forward to and leaves you walking out feeling proud of yourself. She’s amazing in every sense of the word.

Source: Google

★ 5

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★ 5

Love the new location. Brand new equipment, great suana and hot tub. We love coming here at night when it's not too busy. Staff is great.

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★ 5

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★ 5

Brand, spanking new! Great trainers!

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★ 5

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★ 1

Just a note to beware. I came here because the countryside sauna is so gross you can’t even sit in there. Same thing is quickly happening to this one. Already mold growing and the door is falling apart multiple times. They for some stupid reason removed the drain. Cannot for the life of me understand that. But now the sweat just sits in there and people comment on it often. Clearly this is a crunch thing and they don’t care about keeping things clean and sanitized.
Was a founding member. Wanted to bring my son with me so I upgraded. Decided to get him his own membership instead shortly after. How do they reward me for bringing another paying member? Tell me I can’t change back to my previous plan. Charge me more money AND pay a downgrade fee. This is just bad business practice. Easy manager override for a loyal customer and a good review vs this one. Thanks Crunch!

Source: Google

★ 5

So much energy

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★ 3

One suggestion for the ‘Relax and Recover’ area would be to designate it as a quiet zone for those who are truly seeking rest and relaxation.

At times, the infrared sauna becomes more of a teenage hangout, with boisterous laughing, yelling back and forth, and inappropriate conversations that make others uncomfortable. I even noticed several older members exchange looks before leaving the room. This really takes away from the intended purpose of the space as a place to unwind.

A posted sign in the infrared room could go a long way.

Source: Google

★ 1

Edit: changed to 1 star.
Supposed to be 18 a month, I was just charged over 100. Sure the annual fee but compounding late fees on payment when less than a week late to that amount is insane.

Also let’s work on putting a drain in the sauna so the sweat of 100+ men throughout the day does not just sit on the floor. Why was it even removed?

Source: Google

★ 5

Everyone is very friendly from the time you walk in until the time you leave!!! A big variety of different machines and the recovery room is worth the entire membership!!!

Source: Google

★ 5

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★ 2

I really liked the gym at first - brand new equipment, very clean, good atmosphere. However, after few months it’s starting to dawn on me thats its just another crappy corporate gym. They seem to open the gym and wipe their hands clean. No improvements/ adjustments have been made since opening which is a huge red flag. This gym has no benches free to move which is a huge negative - eliminates tons of workouts. Virtually no collars by bench/ free weight only by squat area. Total lack of abdominal equipments to the point it’s actually concerning. Certain machine need to be duplicated like the standing calf and the leg lift dip rack - two frequently used machines. Lack of smith machines is unacceptable for a gym with this square footage. Its the little things that make a gym great and this gym doesnt do that for me. Its only worried about monopolizing the gym market. $$$$ unfortunate

Source: Google

★ 1

The $300 Zumba class. Parking in the evenings has been an issue, so gym members have been parking at the bank next to the gym. The bank apparently informed the gym that they will start towing. I'm still waiting on notification from the gym about this. Poor management!!! I showed up for my 7pm Zumba class, when the bank was closed. I parked in a parking spot facing US 19, not hindering customers that would need to use the ATM. At some point between 7pm and 8 pm, the gym was informed that there's a tow truck. Apparently they made an announcement for members to move their car, but none of staff members bothered to come into the room where the Zumba class was taking place to let us know to move our cars. Announcements made in the gym is not heard in the classrooms. Imagine my shock and horror when I came out of the class and my car was gone. When I inquire with the staff, she simple stated, "well, we made an announcement." Poor customer service! 😢

Source: Google

★ 1

Rude worker at the front desk

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★ 5

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★ 5

Best gym ever

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★ 5

W staff

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★ 1

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★ 1

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★ 1

The lockers rooms are extremely dirty and smell awful, almost to the point of not wanting to go in there at all. I started going here because I couldn’t stand the smell at the crunch countryside location but looks like PH has the same issue now. When I told staff they told me the pipes were old and stinky, I had to try not to laugh. Crunch really needs to invest in cleaning their gyms. I never had a problem when this was a LA Fitness.

I would be happy to change this review if something is changed about the cleanliness.

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★ 4

Nice place but wish they’d empty those little trash cans more often.

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★ 5

This gym is amazing and beautiful and new, but there’s also a very good trainer. If you have a chance to do a kick off, I highly recommend Don Elliot. I’m very picky with people, but Don is the most genuine, straight forward, well meaning, knowledgeable trainer I’ve ever met. He’s very honest and his intentions towards his clients and training are very pure. He will make you feel 100% and teach you how to keep it that way. Highly recommend, thank you.

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★ 5

First time taking a HIIT class when Karen M subbed - it was challenging, fun, and full of energy. She knows exactly how to motivate you.

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★ 5

This location is different after the renovations.

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★ 5

Cami is super personable give her a raise

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★ 5

Cami is the best worker evaaaaaa

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★ 4

Gym is good. Typically packed to the gills and parking can be tough to find.

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★ 5

This gym has very nice and new equipment. 100% recommend trying out this gym.

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★ 5

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★ 2

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★ 5

Great brand new location, but still doesn’t beat the Gainesville location which is open 24/7 even on the weekends. But this one has a pool which most Crunch locations don’t. St Pete has a 24/5 location.

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★ 1

Beyond crowded, hard to get in a workout because every machine is always taken. People constantly taking selfie in the locker rooms as others are trying to dress or shower. If I could give them zero stars I would. This place is not for me. I'm happy for the people who love it, but I have to pass. Good luck trying to cancel your membership, they give you the run around. HORRIBLE

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★ 5

Clean facility great staff lots of variety

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★ 5

Great place to workout.

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★ 3

My home gym is Trinity and I go to this one with my BF (he was a LA Fitness member before). We always enjoyed taking turns at each others gym. However, I had a peculiar incident at this gym that rubbed me the wrong way. I usually finish my workout before my BF & this day I went to weigh myself by the front desk. Now, I have done this a few times before with the digital scale there. I hear someone quickly yell to me that the digital scale is only for (I honestly don’t even remember her exact words because I was so caught off guard), but basically I needed to get off and am not allowed to use it. There is another scale that is not digital next to the digital one, which I guess we can use? I’m not sure because there or no signs for “authorized personnel only”. I guess they regulate by yelling at people to get off the scales. What made it more awkward is she was sitting at the table with someone else, doing an interview or meeting of some sort.

So, with that being said, there are other area’s in the gym that are blocked off. 1-2 rooms which in the other gyms would be accessible outside of class time. Packed gyms trigger my anxiety and I usually use these empty rooms to do my workouts, which has always worked well for me. I’ve never experienced a gym that has so many constraints with what I can and cannot use (except massage chairs, which is common). I’ve used Crunch for years and had membership at signature locations in different states, never seen this before.

Overall, I like the new equipment. I pay for the ability to take the classes but it is almost IMPOSSIBLE to book a class I’m interested in because they fill up in less than a few minutes on the app.

Anyway, we live closer to this gym but I prefer the other Crunch (it is smaller with older equipment). However, since we still switch gyms, I may have to return here sometimes.

Other than the items I mentioned, gym isn’t too bad. Once again, I really like the equipment here.

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★ 1

Carlos, the GENERAL MANAGER is terrible. Needs to be fired

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★ 4

Super nice! It's so busy though, I can't get a parking spot sometimes. The classes are good except I can't for the life of me join certain classes, I go on exactly 22 hours before you can book the class and it always says full... I'm not sure how that's possible 8 weeks in a row. But everyone working there seems very nice and helpful.

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★ 5

this place is great!! amazing staff and even better equipment. cami at the front desk is awesome and so attentive!

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★ 5

Amazing gym tons of good equipment

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★ 5

This is not a gym, its as if though they opened a five star resort but in the form of a fitness center. I waited until 3 months in to write my review. Everything is running smoothly. Props to the GM Carlos and Peter the assistant GM and all the hard working staff keeping this establishment clean and beautiful. I am always greeted with a smile and by my first name. Keep up the excellent work guys!!! P.S. I do agree with many other reviewers that the music is overwhelming at times would be nice if they took it down a notch or two🙏

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★ 5

Very nice gym. Well equipped

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★ 5

I love this gym ! Great instructors! Love Shawny’s and all her classes! Steve and Mauro are awesome too !!😊

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★ 5

The Good: All brand new equipment, things I've never knew existed at a gym are available here. Its clean, and the staff is friendly and the overall vibe is great. Its nice to have a pool, sauna, etc, too. A lot of people go here, but theres enough space and equipment where you can get in and out in good time.

The Bad: The intensity of the music is a bit much as others have pointed out.

The Weird: Why does the sauna have no drain? It's extremely gross and unsanitary to have the sweat of dozens of people pooling onto the floor. Definitely wear some sandals or immediately wash your feet after.

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★ 3

The gym is nice, but they do charge a $60/yr maintenance fee. My wife & I certainly dont remember them saying that. All they tout is the $23/mo membership fee.
So not happy about that.

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★ 5

great workout place Marlow best worker

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★ 5

Will was extremely professional- The facility has everything I need to meet my fitness goals!

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★ 5

Awesome gym. They have such a variety of classes and their instructors are awesome. Jill M was so encouraging and helpful and is always pushing you to be your best self and I recommend her for everyone.

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★ 5

Great choice of classes!Zumba with Jerry on Wednesday nights is fantastic!

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★ 1

I pay 25 dollars a month for a membership and today they charged me 53 dollars for a fee that I was not told about. Rip off gym. I will be canceling.

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★ 5

Excellent equipment, lots of extras!

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★ 5

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★ 5

great gym. equipment is always open. wish they had more parking though

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★ 3

Great equipment...the 40 people they have working there don't have a clue how to do anything...

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★ 1

Be very careful extra charges maintenance fees

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★ 5

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★ 5

Biggest and Nicest gym I’ve seen around since moving to FL in 2013. I have 0 complaints.. I read some of the complaints on the reviews about the bathrooms etc.. It’s a gym.. People tend to be sweaty and nasty in the locker rooms. Only way to change that is to keep a constant bathroom attendant in the locker rooms. I been working out since the 1990s this stuff doesn’t phase me!! Love this place!! Great Job!!

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★ 5

LOVE✨ LOVE✨ LOVE ✨the hot yoga!!!
Please offer more classes !! They go so fast! 🧘🏻‍♀️🔥

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★ 5

Best gym I have ever been to, great customer service and the gym is just beautiful in general.

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★ 5

Super nice gym, very nice staff best ever

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★ 5

Cami and ava are the best workers ever to exist and they are so kind and amazing and funny and welcoming and great

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★ 1

Crunch Fitness Palm Harbor is completely dishonest and takes advantage of people — especially disabled veterans on fixed incomes.

A membership was opened in my name for $1, but I was not even present at sign-up. I never signed a contract, and no one had power of attorney to sign for me. In fact, an employee signed paperwork on the client’s signature line without authorization. I never set foot in the gym, yet they treated me as a member.

When I tried to cancel, I was given the runaround. Staff told me to call back at a later date (August 27th) to avoid charges. I followed their instructions and even called multiple times ahead of time, but they still refused to cancel my membership. Instead, they charged me over $200.

When I raised the issue with the General Manager, he dismissed me and said the contract required 90 days’ notice — even though I never signed a contract to begin with. They refused to reimburse me and hid behind “the contract” that I never agreed to.

This gym’s practices are misleading, unethical, and possibly fraudulent. Be very careful before trusting this location with your money or personal information.

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★ 3

Gym itself is nice, lots of great equipment. Heard they spent $5M on the renovation - apparently $0 of that was resolving the (lack of) water pressure problem in showers. And the music on the gym floor is WAY TOO LOUD. Most people are trying to listen to their own music, books, podcasts etc. but the gym's music overwhelms my earbuds.

Edit: I dropped this from 4 to 3 stars. While there are about 90 people between front-desk and personal trainer staff, there does not appear to be any custodial staff present during business hours. Consequently, the sanitary wipe containers go empty and no one re-fills them; the stalls in the men's bathroom get trashed worse & worse as the day goes on; the insides of the lockers need cleaning and the floors in the locker room need attention.

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★ 5

This is the best crunch in the area in my opinion. The gym is clean, very spacious, has nice updated equipment that varies a lot. They have hydro massage, a pool, sauna, cycling, TWO hit zones (one is it's own room the other is center of gym) a gluten specific room (for added privacy and a hot yoga/pilates studio. They sell energy drinks, protein shakes, water, Gatorade ect in case you forget yours too. My only complaint is they could have added afew extras of specific machines they have the room for it there's no reason any machine should only have ONE. Example being only one assisted pull up, only stand up ab, ect. Also it's annoying the drinks aren't consistently stocked with the same products, some days you've got everything and other days all you have is prime and C4? But what if I need Gjsot or protein, just be consistent.

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★ 5

Top-Notch Gym with Amazing Energy and Value!

Crunch Fitness in Palm Harbor is hands-down one of the best gyms I’ve ever been a part of. From the moment you walk in, you’re greeted with positive energy, friendly staff, and a super clean, well-maintained facility. The layout is spacious and thoughtfully organized, so even during peak hours, it never feels overcrowded.

The equipment selection is top-tier—everything from brand new machines to free weights, squat racks, functional training gear, and turf space for dynamic workouts. Whether you’re into strength training, cardio, HIIT, or stretching and recovery, they’ve got you covered. I also appreciate how clean and modern everything is, including the locker rooms and showers.

The group fitness classes are another major plus. There’s a wide range of options led by high-energy, knowledgeable instructors who know how to motivate you without being overbearing. They create a really welcoming environment for all fitness levels.

What really sets this location apart, though, is the community vibe. The members are respectful, the staff is approachable and helpful, and you can tell they genuinely care about your progress and comfort. It’s the perfect mix of serious training and fun, inclusive atmosphere.

On top of all that, the pricing is incredibly reasonable for what you get, and there are perks like guest passes, tanning, and even massage chairs depending on your membership level.

If you’re looking for a clean, energetic, and supportive gym to reach your fitness goals, Crunch Fitness Palm Harbor is the place to be. Highly recommend checking it out!

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★ 5

Great gym

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★ 5

This gym is awesome! Tons of equipment and a very clean facility- would definitely recommend to anyone, no matter what workout you’re doing!

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★ 1

Nice gym but the bathroom is disgusting and gross . I have been multiple times it’s not supplied at all. Sauna always has a literal pool of sweat on the floor. Need to work much more at keeping this gym sanitary absolutely disgusting

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★ 2

It's a big beautiful gym; However, they seem to have forgotten to hire janitorial staff to maintain the space. Below are a few examples but this is not an all inclusive list:
- Over flowing trash cans with sani wipes
- Empty sani wipe stations at multiple locations throughout the gym
- Bathrooms rarely are cleaned with toilet paper everywhere and the counter top in a layer of water.
- Lack of restocking of bathroom supplies - typically at least one i f not two stalls have none at all
- Toilets overflowing and flooding the bathroom
- Toilet stall door regularly broken and repairs take weeks on end to fix limiting availability for usage.

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★ 5

I just signed up for the membership and a young., Amazing and so knowledgeable salesman William helped me through the process. I am grateful for his patience and I wish all the best in his life.
Looking forward to my swimming again!!!

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★ 1

Be aware of this animal. She/it kicks people people off the equipment. Probably thinking this Gym is privately for her.

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★ 5

This gym is amazing and great people. Corry Nick and marlow is awesome and was a great help!

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★ 5

Crunch is the best gym

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★ 5

Crunch is the best. Happy birthday Rylee

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★ 5

Peter was very helpful and thorough with the membership process.

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★ 1

The gym itself is huge and has a swimming pool. The reason for the one star is for the following:
The male's bathroom has had problems since day one. The first problem was that one of the bathrooms didn't have a door and was roped off for weeks. The next problem was one of the locks on the bathroom door is missing. Finally which is the worst problem and has been going on since day 1 is there is NEVER any toilet paper. Which makes me believe that no one checks or cleans the bathroom. There's literally 10 employees at the front desk and multiple employees circling the gym but no one can make sure there is toilet paper available in the male's bathroom. This is unacceptable, take some pride in your business. DO BETTER

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★ 5

Workers are chill and location is very nice.

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★ 4

William was great and this place is top notch.

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★ 5

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★ 5

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★ 5

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★ 5

Love that I can start swimming again! The R&R Room is great after a hard workout!

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★ 5

William took care of me. Recommend

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★ 5

Wonderful staff

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★ 5

Awesome place

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★ 5

Jake Ryan! Stud! Best trainer I’ve ever worked with. The guy is knowledgeable and friendly. Walked me through all the packages and options for my specific goals(body recomp). Helped choose the best one to fit my lifestyle. No pressure, I found out he’s a team leader! The guy leads from the front. WOW! Would 10/10 recommend. Ask for Jake, you won’t be disappointed.

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★ 5

William was great and Adam was very helpful showing me the equipment

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★ 5

Robert does a great job instructing the Ride class. Very inspiring! And Alicia did a great job as well with the Barbell 45 class. They both were very friendly and professional.

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★ 2

This place just opened up. The new equipment, classes and new environment! Awesome! Love it! However they forgot to invest housekeeping. Wipes are always empty, bathroom is disgusting I mean DISGUSTING. Just use your imagination. The $5 million investment was focused too much on renovating and new things. They neglected to invest on how to keep things new and clean. Again, they just opened up I think beginning of July. It’s only August. I hope they take this criticism to something constructive

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★ 5

I like this place so much

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★ 5

Gym is Brand New, nice variety of equipment, free weight area, punching bags, A whole mile of Cardio machines , lots of cool machines. Nice friendly and knowledgeable staff. Overall nice gym for beginners and experienced fitness enthusiasts, also very clean facility!

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★ 5

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★ 5

William made it quick and easy to sign up, gave me all information needed, and was super friendly. Gym is brand new and has great equipment.

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★ 5

Quick and easy to sign up. Great atmosphere

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★ 5

Exceptional gym and selection wow

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★ 3

Great gym but the music is SO loud you can’t even hear your own music. You have to blast your own music which is so bad for a persons long term hearing. Manager does nothing about it even after repeated requests.

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★ 5

The new Crunch is clean, modern, and well equipped. Has everything I need and then some. The staff is super friendly and welcoming. Gina in particular was incredibly helpful. She took the time to show me around, explain the equipment and make sure I was comfortable. All around great experience. Ask for Gina!

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★ 5

i love marlow and nick amazing gym but we need to make it a little darker and turn down the music, its too loud. or if it stays loud we needa play good music

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★ 5

Good renovation and lots of weight machines to pick out from

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★ 5

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★ 5

Cani was nice front desk person

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★ 5

Cami is the best worker everrrrr! So kind and personable!

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★ 5

Rylee at front desk is amazing and so attentive. Gym is very clean.

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★ 5

Cam and Riley are great

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★ 5

Amazing gym, Gina really help us out today, she was great

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★ 5

Gina was the best she helped us out a ton

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