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Crunch gym in Parrish, FL fuses fitness & fun through awesome group fitness classes, miles of cardio, top-notch equipment, and personal training, all in month-to-month memberships! Come check us out today and see how we keep it So Fresh & So Clean!
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Reviews
Terry
★ 1
I just attended the 7pm Spin Class at Parrish Crunch, but only after significant pushback from the front desk. Earlier today I attempted to sign up in advance online but it was fully booked. When I arrived I asked to be put on the waitlist. “Matt” (who was very rude) said there was no waitlist and then attempted to argue with me. I then spoke to “Kody” (the GM) who said to let me put my name on the list. When I returned at 6:55pm Matt and another rude clerk (female) at the desk said I had to wait until 10 minutes AFTER class starts to be admitted. That’s ridiculous! I’m thinking what in the “Jim Crunch Crow” is going on here? I’m a regular in that class and it has never actually been full even when it says “fully booked” online.
I’ve been working out all my life. I’ve been a member of Crunch for the past several years, attending group exercise classes at Parrish and every other Crunch club in the area. I’ve never experienced this rudeness and rigid anti-exercise policy at this or any other gym before tonight. I always thought a gym was supposed to be making it easier for people to work out, not more difficult.
I recall a time when you signed up online for a class at Crunch that you received an email telling you to arrive and sign in at least 5 minutes ahead of class and get your equipment. If you didn’t check in at that time, your reservation was subject to being canceled. What happened to that policy? Also there was supposed to be a fee charged for people who sign up and don’t attend. Bending over backwards for people who repeatedly hoard the slots but don’t attend is creating an impossible burden for those who regularly DO want to attend! This is extreme mismanagement at best and at worse some kind of selective enforcement policy against “certain people.”
Having to wait 10 minutes after class starts just to set up (if that actually is your policy) is a waste of my time and resources, especially considering that I’m paying for a premium membership just to attend this class that is only 45 minutes total. I have a limited amount of time to work out and I need to make the most of my time there. This was a horrible experience. It is one I don’t ever want to have happen again.
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Emily Stillman
★ 5
Amazing service!
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Mike Rusnak
★ 5
Best gym in Parrish!
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TONY AGUAYO
★ 1
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Chase Nelson
★ 5
Awesome staff and gym. Chloe is great.
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Emmanuel Segovia
★ 5
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The Rageclust
★ 5
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Andrew
★ 5
Kenzi and Chloe are the best!! such a fun place to workout.
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David Rucker
★ 5
Great place good people.
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Tansha Gillins
★ 5
Love the environment! Great place to workout!
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Chase Isley
★ 1
Gyms like this are the reason I built my own at home. Long story short, I canceled awhile ago. They say I didn't. They want to charge me since June, when I've never stepped foot in since, and now sending to collections. Kody specifically is a joke and has no idea how to handle customer service. Don't waste your time here.
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Brian Griffith
★ 3
UPDATE November 2025
They have definitely improved the cleanliness of the sauna. I appreciate the attention to this. I've edited my review from a one star to a three star because of that.
June 2025 Updated a few months later. CRUNCH FITNESS EARNS THE REWARD FOR STINKIEST SAUNA. NEXT LEVEL SMELL.... I AM SHOCKED CORPORATE HASNT STEPPED IN.....
Updated with a picture. This place needs a new manager. No attention given to my previous review.
Attention manager. Clean the sauna. The smell is next level bad and the floor is sticky.... 🤢
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Jeremy Claro
★ 3
Got a membership for my brother in law. Second day he came in the front desk didn’t let him in unless he update his autopay to bank transfer (instead of credit card). He wasn’t “pressing” but he was being very forward to a 14 year old. Who didn’t know his moms bank info. So he had to give his own which isn’t really funded… because he’s 14.
I just remember the experience being very weird. “We only do bank here.” I understand you guys might PREFER bank over credit in case of chargebacks but can we remember who we’re talking to?
remember, this was our first impression
very nice gym tho
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Dan Schaller
★ 1
Worst Crunch ever. Broken equipment. Dirty facility. An utter lack of a cleaning crew. Consistently hear how much employees hate their managers. It is a revolving door of managers. Not uncommon that the men’s locker room has no soap or toilet paper. Worms 🪱 are crawling around in droves. Worms 🪱 when you walk in and where you workout and in the locker room. Grotesque.
They force a female front desk gal that has been physically jumped in the past to park in the back parking lot at prior to 5am. They clearly don’t care about her safety. It is horrible and you can tell how much it bothers her. Management doesn’t care.
A GM even revoked my membership because I told a guy that I’ve been on good terms with for over 6 months that his girlfriend is really making great progress as she has an interest in possibly competing on stage. He told her and minutes later he physically chases me down as I’m leaving and says that he doesn’t appreciate that and he says that I know you’re just trying to be nice. Alright, no more compliments. Not a biggie. Within 48 hours, I go to check in and my membership was revoked.
In 4 years of Crunch St. Pete and Parrish combined, zero complaints ever.
Revoked without a word from management and never got to share my side.
I signed up to a superior health club where the staff and management actually care about people.
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Charis Hild
★ 5
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Richard Flodquist
★ 5
Very clean always. Every piece of equipment you would ever want or need for a fitness program. All equipment is maintained perfectly. Staff are awesome, always friendly and professional and helpful. This is a facility we’re all feel welcomed and comfortable no matter what your age, physical condition or your goals may be.
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Daniel Watson
★ 5
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Alyssacookie Orluki
★ 5
Lift laugh love this gym
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Oscar A
★ 5
Cindy is the best
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Frank Sacca
★ 5
Clean gym, great trainers and Cindy is the best !!!
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Kyndra reeder
★ 5
Matt was very helpful
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Kenneth Mucha
★ 5
Kenzi is rad! She’s super friendly & welcoming, and her energy at the front desk sets the tone for a great workout!
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The Goat
★ 5
Great front desk employees!
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Aaron Stoddard
★ 1
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Jordan Reyes
★ 5
This place is awesome great gym so clean. Cindy the best
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Maui Kama
★ 3
It’s a big box gym has some good machines. Just overcrowded and it’s no fault of the gym just population boom and limited gyms in the neighborhood.
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Landen Sapuppo
★ 5
Cindy’s great
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Addy Hankins
★ 5
Kenzi is amazing!! I would definitely sign up with her again! Highly recommend. :)
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Lalitha Chandrashekar
★ 5
Love this gym. Classes are awesome. The instructors are very good. Not enough lighter weights available in the group fitness room.
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Alma Gabriela Loyo
★ 5
Awesome gym come get started with Cindy! She the bomb!
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Suresh Kotagal
★ 5
I’ve been coming to this Crunch for the past two years - I can state with certainty that this is by far the best gym I have attended in over 20+ years. The equipment is well maintained. One never has to wait too long to use a certain machine. The background music is generally upbeat and motivating. Both my wife and I have used trainers who have been knowledgeable and very professional. Today I had a wonderful experience with Kenzie at the front desk - she was patient and very helpful to a friend of mine who joined Crunch yesterday but had several questions. You folks are awesome! Suresh
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Christian Diaz
★ 3
It’s good most of the time
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Austin Alonso
★ 5
Always clean the worker are the greatest
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nvyslss
★ 5
Always clean and staff is really friendly.
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Steel FL
★ 5
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austin fox
★ 5
Great gym!!
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Hansa Modha
★ 5
Best place to work out . Plus point they take my Silver Sneakers card . Just signed up for personal trainer .i love to work out with my new trainer Alina . Only thing I wish for is bigger parking lot !! Parking is always hard to get .
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Garrett McGrail
★ 5
Good gym! Been going here almost 3 years. Parking can sometimes be a game, but only because the location is so convenient. Recommend
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Steven Briones
★ 5
Excellent Crunch Fitness location. I highly recommend!
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christian thielen
★ 5
matt is so strong up front
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Jacob Krstonich
★ 5
Crunch is good
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James Liedy
★ 5
Nice facility The staff is very helpful, as well as good humored. Good 4a quick workout
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Fosca Conti
★ 5
Great clean gym, great staff
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Nate Quinn
★ 5
My man Joey is very professional ! Need more like him around!
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Gav Garner
★ 5
Really clean and kept up well. Friendly and helpful staff. Community was really judge free and welcoming. I have only had experience with free weights since I started working out a year and was always interested in working out using machines. Turns out this gym had a variety of different machines and equipment. Definitely a ten out of ten.
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Theresa Coleman
★ 5
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Bill Hutchins
★ 5
Been a member since Dec 2024, great staff! Always knowledgeable, friendly and helpful. Great personalities. Come
Join today!!!
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Rolando Irizarry
★ 5
Love this place!!
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Deliana-Rolando Irizarry
★ 5
Awesome place to work out
I enjoy doing the Hitzone classes
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Ward Tomasiak
★ 5
Crunch is a great gym
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hiram tomlinson
★ 5
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Bradley Van Serke
★ 5
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AZA
★ 5
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Gabriel
★ 5
Amazing spot to get busy great front desk 100% recommendation
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Noemi Gomez
★ 5
Great service desk team
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ava marie
★ 5
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luis brignoni
★ 5
matt at the front was very helpful!
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Justin Adamo
★ 5
Gym is great, find the times where it’s less busy and it’s awesome. Has a lot of equipment and the sauna is the best part!
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Maikel Molina
★ 5
Great front desk employees!!
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Cryxted
★ 5
Just signed up and had a amazing workout
Amazing place
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Amanda Smith
★ 5
Trainers are knowledgeable and the gym itself is clean with nice equipment.
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zach barrera
★ 5
I love crunch fitness and they are very helpful and I love pulling pranks on justin
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Keegan O'Connor
★ 5
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Comedian Ereed
★ 5
Excellent gym and good atomsphere
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Stacie Johnson
★ 5
Crunch is awesome! The trainers and staff are amazing!!
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Christian Ortiz
★ 5
bri and Cindy are amazing . Crunch is the best gym!
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jose gamarra
★ 5
Cindy is the best and I love Crunch
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Quellic Podcasting
★ 5
Only for Cindy
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Sireno Holt
★ 5
Awesome gym the morning openers are awesome . it is very clean
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Rezolutes
★ 5
This place is dope
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George Gabriel
★ 5
This crunch is Awesome great customer service, a lot of equipment
.
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Jess DeCanio
★ 5
Staff is super kind, and Kenzi was so helpful!!
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Sabrina Hornyak
★ 5
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Michael Hornyak
★ 5
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Tereza Postranecka
★ 5
Great gym
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xAngel Lovely
★ 5
I absolutely love coming to Crunch Fitness everyday! It has definitely improved my life and it definitely deserves 5 stars! The staff are also very nice as well! I love the HitZone classes as well! My favorite instructor is Shawn! :)
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Kaden Condit
★ 5
Great place to work out
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Nathan Sopher
★ 5
I can’t say enough good things about Crunch in Parrish! The gym is always clean, well-equipped, and has such a positive energy — but what really makes it stand out is the staff, especially Kenzi. She is the perfect mix of kind, approachable, and incredibly knowledgeable. No matter how busy she is, she always takes time to answer questions and help members feel comfortable and confident. Her friendly attitude and genuine willingness to help make every visit enjoyable. Thanks to Kenzi and the whole team for creating such a welcoming environment. This location truly sets the standard for what a great gym experience should be!
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kylie
★ 5
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Keith Donally
★ 5
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Plague Doctor
★ 5
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Leigh
★ 5
Great personal trainer. Always learning new ways to accomplish goals. Full of friendly supportive people.
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Isaiah Forster
★ 5
Amazing place
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marco ortiz
★ 5
Awesome staff, equipment, and gym
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Rodrigo Ortiz
★ 5
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Travis Rado
★ 5
Always amazing
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Delilah Ploski
★ 5
Always clean, always friendly, good music, great classes, really great neighborhood gym!
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Brad Durrance
★ 5
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Slim slimy 69
★ 5
Matt at the front was very helpful 😄
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Caitlyn Mullen
★ 5
Great gym to workout at. Staff is always friendly and greats you with a smile no matter the time of day you go. Nice equipment that’s always clean and picked up. Nice to see staff walk around giving tours and actually have interest in people wanting to make a change in their lives.
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arthur amorim
★ 5
Great gym
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Elbon Hicks
★ 5
Kenzi’s the best! Great location!! 🙌🏾👏🏾
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Luis Martinez
★ 5
Love the energy the club has, good people from the moment you walk in greeted by the front desk staff and manager to the trainers! We’ve been training with GMO for quite a few months and couldn’t be happier. Again, the energy this team has is amazing along with other trainers!
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Brooke Priestley
★ 5
Love this gym
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Natalia Bigelow
★ 5
Love this place!!!!
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Eaton Bell
★ 5
Great gym and workout facility
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Paxton Dresselhaus
★ 5
Decent place, just lots of people!
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xLoONEy
★ 5
The best gym in the area best prices great hours !
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Jeff Niewiadomski
★ 5
Great place to finish the day! Open late and always plenty of equipment available!
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Owen Miller
★ 5
Matt at the front desk has HUGE arms
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Jesse Jr
★ 5
Pretty great
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Cameron Rawls
★ 5
Parrish Crunch is awesome and resourceful
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Michael Tud
★ 5
Kenzi is the best!!!
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Fabi Navarrete
★ 5
Super recommended join them to burn some calories!!
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Lia Cele
★ 5
Best place fr
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Bianca Bautista
★ 5
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Dava Penn-Reyes
★ 5
I have been a member for 5 years and I love Crunch! They absolutely make me feel like it’s my second home and encourage me every workout session!!!
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Jamie Brooker
★ 5
Great Gym. Friendly staff and trainers.
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Patricio Mendoza
★ 5
Great, people staff is friendly
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Tamika Stilley
★ 5
Matt is AWESOME!
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John Maser
★ 5
The best gym in the area. Great equipment, great people.
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Todd Arwood
★ 4
I visit the area several times a year and as a member of Crunch, this is my preferred location when in town.
While every brand and gym has its own strengths and opportunities, over the past year and a half, I always see consistent effort in one area of this gym that absolutely deserves accolades and that is the personal training department which is led by Rob.
At my home club, we have had five training managers in less than a year (and leadership is definitely lacking) but every time I visit this location, Rob is not only grinding it out, but he coaches his staff, interfaces with members (whether training clients or not) and definitely displays concern and effort for the Crunch brand and not just his silo (which at home operations and training do not work in tandem).
Every time I watch and interact with him, the leadership shadow he casts is undeniable and frankly consistently impressive. I asked him today if he would be willing to share some best practices with the GM at my home club and without hesitation he offered his contact and said he would help in any way possible.
While this isn’t a detailed review of the overall gym, as a professional who does leadership development for a living, Rob is an asset that I hope this franchise not only values and rewards but also looks for opportunities to capture and utilize some of his best practices to share with other Crunch gyms. His standards are high, his engagement in the gym is off the charts, and his humility when complimented is astounding. And frankly all of that is reflected in the trainers he leads from their professional appearance down to seeing trainers carry a sanitize bottle and a microfiber towel to wipe equipment per and post use by their clients. Rob is one of those rare employees that bleed orange and makes the brand and the mission come to fruition through execution.
Quality is never an accident, it is the result of consistent and deliberate actions!
Kudos Rob!
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Hunter Brannen
★ 1
I moved from Florida to South Carolina and they wouldn’t let me cancel my membership over the phone. They stated I must come into the physical location or send a piece of mail to their PO Box in Brandon, FL. Not an email, but a piece of mail. Ridiculous.
When I called them the first time and spoke to the manager, I called their gym crappy because of their scammy policies.
I called the crunch closest to me which is about 2 hours away, and they said I can email their manager and they have to accept the cancellation that way, so I called this gym again, the Parrish gym, and I very respectfully voiced what the other gym told me, and asked for the email address, and voiced my concerns with their unethical business practices. They hung up on me in the middle of speaking.
The actual gym is nice inside but is very crowded. Their business practices are awful though for customers.
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Anthony J
★ 5
Rob the training manager is the best!
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Tia Smith
★ 5
I love this gym! This gym has a great friendly environment and an amazing staff. The atmosphere is inspiring, especially for that extra push to hit your goals.
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María Laura Villalobos
★ 5
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Deonne Storts
★ 5
Deonne is best!!!! Love working out with her 💪🏻💪🏻💪🏻💪🏻
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Jeri Guenther
★ 5
Deonne is awesome!!
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Lori Johnson
★ 5
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Tatianna Brewer
★ 5
Love the energy and the trainers at this location!!
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Natasha Malykhina
★ 5
Crunch is an awesome gym, Come see Cindy
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Moises MP
★ 5
Great people here
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miguel pineda
★ 5
Love the atmosphere. Second place to call home
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Brenda Grimaldo
★ 5
Staff is very nice and very knowledgeable. Equipment is very new and clean. Gym is overall very nice.
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Jordan Elgersma
★ 5
This is the best crunch in America!
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Gavin Murray
★ 5
This gym is awesome very good equipment and friendly staff
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Nikki Grace100
★ 5
Martha is super awesome and I love her classes so much they’re always so much fun and upbeat and she makes me smile!🥳🤩
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Wilmerys Canquiz
★ 5
I have almost a month of training and since day one the attention has been great for her clean machines, all the areas very clean and I have not had problems with the use of any tool since there are enough for everyone, I would like to emphasize that they have very professional personal trainers, but the girl who performs my training routine is very friendly, very professional and too patient has shown me all her skills and techniques in addition to her knowledge and that has helped me to She is very communicative and very expert in what she does, thanks to MARIA VILLALOBOS FOR ALL, recommended 100% excellent work.
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Patty Pereyra
★ 5
Private training with Maria is a game changer. She inspires and motivates me to push myself!
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katie jade
★ 5
Love this gym! Staff is amazing! They have lots of personal training options and even have a $10 hour “kickoff” session available to try it out. I do personal training with Lila twice a week and she’s absolutely amazing! I’ve seen so much progress in my strength and appearance working with her. They also have hydro/cryo massages and a sauna.
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India Whitfield
★ 5
Greatest Gym I’ve experienced yet. Staff is amazing location perfect cleanliness
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Ryan Rivers
★ 5
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Anabelle Tholen-Rousseau
★ 5
best gym in the world 10000% recommend
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Mae Alexis
★ 5
gone to a lot of gyms and this is one of my favorites!!
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Tara Marie
★ 5
Best gym around!
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Krystal Carides
★ 5
Kenzi is the best. Great place to workout!
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Ashlee Rosa
★ 5
Love this place!! Kenzi is the best.
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Adina Bratz
★ 5
I love this gym and the Lakewood Ranch Crunch (a separate survey). Great staff like Bri at the front (including all the others I get to talk with) and my many group class instructors like Dasha, Lauren, Aliyah, Hayley and the many other instructors I haven’t had a chance to try out. It is very clean and the atmosphere is very friendly.
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Imelda Castaneda
★ 5
Es un lugar muy limpio, los empleados son muy amables, en general lo recomiendo
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Heather Holbrook
★ 5
Always friendly welcoming faces and clean gym … always feel safe and comfortable when I am working out …
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Small Miracles Cat and Dog Rescue
★ 5
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Michael Burns
★ 5
Great gym, great people. A special call out regarding Coach Lori. As a personal trainer she stands out as a 100% advocate for her clients. She is always engaging and knowledgeable. The attention she gives to her clients is 100% focused on their session. She is high energy and high encouragement. The best I have seen, ever.
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joanne dumas
★ 5
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Brian Hill
★ 5
My wife and I have been training here for a while, and the workouts have been consistently challenging and rewarding. Our trainer, Jesse, is knowledgeable, keeps things fun, and really helps us stay motivated. The overall atmosphere at Crunch is always positive and supportive — we actually look forward to coming in!
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Linda Antis Bouknight
★ 5
Fun workout!
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Darlean Etchison
★ 5
Justin is amazing trainer.
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Justin Alley
★ 5
Extremely welcoming staff, especially the personal training manager Rob! He is a stud!
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Jimmy Thornwell
★ 5
I love it here , They are professional and they help you a lot
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Amy Bowen
★ 5
The Parrish location is convenient and staff are awesome! My trainer Jesse Capps is amazing. I am 40lbs down!! Since I have been working with him I feel amazing. The gym is clean. Staff are friendly. Also great class selection.
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Jenn B
★ 5
I love this gym! It’s close to home and has all the equipment I need. I work with their trainer Duncan and he is fantastic. He has modified my workouts to what I need and the results are showing!
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Nicholas Masiello
★ 5
Good gym, Justin is a good trainer.
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Deb Fox
★ 5
I’ve been a member since the Parrish branch opened and have always been happy with my visits. I take advantage of their classes as well as their personal training program. My trainer, Matt Spaulding, is consistent, challenging and always encouraging. I’ve seen big progress since I started with him a year ago.
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shameka younger
★ 5
Friendly staff
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Aj Gamez
★ 5
Cindy is awesome come to crunch Parrish and get your membership
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carissa garrettson
★ 5
Cindy was very professional and helpful getting me signed up. She showed me around the gym and gave me passes to use the rest and relax area, I decided to upgrade. Thank you for making my mornings great!
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Francesca Rosales
★ 5
Staff is super friendly and it’s overall just a great gym!!!!
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Lindsey Lyons
★ 5
This gym has a welcoming, knowledgeable, and supportive staff. This is a good-size facility with a nice range of equipment. My entire family has been going - Mom, Dad, and teens. It meets all of our individual needs!
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anton brown sr
★ 5
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Daniela Ochoa
★ 5
Great staff
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Marion Koestner
★ 1
My experience with the Crunch Parrish fitness (specifically w/management) was misleading and left me very disappointed.
When I spoke to the management about the exploitation of elderly people among other issues, they were dismissive of my concerns and did not offer a realistic or appropriate solution.
The gym could improve the member experience for senior citizens by researching and learning about who their client/customer is in order to address individual needs or goals and not use high pressure sales for training sessions to get more money. They could improve their sales experience for training sessions. They could provide a clearer, more transparent cancellation process. Additionally, a regular cleaning schedule for high-traffic areas would address the sanitation concerns.
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Jonathan Carnes
★ 1
Overcrowded and poor customer service.
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Kae Len
★ 1
Joey is disgusting tricked me into signing up saying I could cancel anytime and that first month was free was charged after two weeks and called into to this location to speak with him and he has a nasty attitude.. weird disgusting little man.
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Karen Drebot
★ 5
Great information! Kody was very helpful!
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Amy Davidson
★ 5
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Faby M
★ 1
Joey left out the part of additional fees . Never any parking . Smelled weird by the desk .
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Karenlee
★ 2
The gym has everything, but its constantly dirty even when the place is fully staffed. People are sitting around on their phones instead of using the equipment
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Justin Ropele
★ 5
Great gym!
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Jason Montroy
★ 5
We’re new to Florida and this gym has been amazing!!! Awesome gym, great staff, phenomenal classes and a great training staff!!! They also have numerous options to target every muscle group differently. Free weights, cable machines, hammer strength, you name it, they’ve got it!!! Make this YOUR gym!!!
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Sari Henrichsen
★ 5
Martha Zumba class is the best! Please come and feel this amazing zumba on Friday nights!
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Brianna Lebron
★ 5
Martha has an amazing Zumba class! Come to her Friday nights, you'll love it!
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Tanner Macfarland
★ 5
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Terrence Elliott
★ 5
Talina is such a helpful and energetic kind and funny young lady. That girl is going places that place is run so well by the lovely general manager as well!!!!
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Kristen
★ 5
Martha E’s Zumba classes are a highlight of my week—she brings so much energy, positivity, and fun that the hour just flies by. She makes fitness feel joyful and uplifting.
Valerie S is equally amazing—her Pilates and Ride classes are challenging in the best way! She’s strong, motivating, and has a real gift for pushing you to get the most out of your workout. Both instructors create such a positive, welcoming environment that keeps me coming back. Thank you ladies! Highly recommend!
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Christine Maxham
★ 1
I went there to do strengthening and movement I am a disabled veteran. I went one day to meet a trainer we spent 30 minutes doing some exercises and then talking about the next steps. The following morning I had a strange feeling in my chest. I went to the doctors and they removed a mass from my left breast/chest had 3 stitches and was unable to do any type of workouts. So as I am waiting to see if I have breast cancer they tell me they will not refund me the money I just paid. I gave them all of the surgeons notes and a note from my primary care doctor stating no working out any time soon. So I am out money for services I didn’t and couldn’t receive. I would caution anyone looking to join a gym not to go there. They don’t even have enough empathy and compassion for a person that they have breast cancer. Not to mention I just joined. Horrible place.
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Lauren Chandler
★ 5
I love this gym! Very friendly and helpful staff!
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Thomasa Arnold
★ 5
Martha's Zumba & Barbell classes are great even for beginning era. Come join us!!
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Tracy Pringle
★ 5
Martha's zumba class is so much fun!
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Lydia Baxter
★ 5
Take Martha‘s barbell class on Friday nights, it’s awesome!
Source: Google
Deliana Marte
★ 5
Marsha Barbell class was super awesome if you want to Chantelle’s yourself take her class
Source: Google
Najji Greene
★ 5
Wanted to give a shout out to my man Joey Helped me lock in a membership at a great rate!
Source: Google
Julie Lindberg
★ 5
Shawn is a great coach! Sure wish he was there more days!!! 💪🏻💪🏻
Source: Google
Jack Anthony
★ 5
this place is amazing
Source: Google
Dylan
★ 5
This gym is the best
Source: Google
meg ray
★ 5
crunch is the best place ever
Source: Google
Jesse Lewis
★ 5
Great staff super nice gym everything you need 5 stars !
Source: Google
Tom Stonfer
★ 5
Shawn does great as the Hiit class instructor Mondays and Tuesdays, highly recommend.
Source: Google
Jennifer Geimer
★ 5
I love Martha's Zumba class! She's a wonderful instructor and she genuinely cares about the people in her class and how they are doing.
Source: Google
Kai
★ 1
This gym has been one of the worst customer service experiences I’ve ever had.
I submitted their official cancellation form back in June after calling and being told that was the way to cancel. I never got any confirmation or follow-up at all. In July, I went in person and spoke directly to Kody, the manager. He admitted the form hadn’t been processed and said July would be my final month. I figured it was finally handled. But in August, they charged my credit card again. I disputed it. Then somehow, they managed to charge my bank account.
I had to physically go to my bank and sign paperwork to dispute that too. Then a few days later, they hit my credit card again with a $50 charge for no reason. Since then, I’ve submitted more cancellation forms, called repeatedly, and tried to get someone on the phone. No one ever called me back. And now when I try to log into my account, it says “account not available” — but they’re still charging me.
I’ve done everything they asked and more, and I’m still being charged after canceling multiple times. The lack of accountability and communication from this location, especially from Kody, is ridiculous. Go somewhere that treats people with respect.
Source: Google
Ale Janeth Valentin
★ 5
I’m have to give some credit to an amazing energetic HITT, BarBell and Zumba Classes Beautiful Martha E. She has help me to grow and keep getting stronger, her Zumba classes are so much Fun and helpful in so many ways I will encourage you to try them all. Thank you Martha E. You have motivate me more than you can imagine. Thank Crunch for such exceptional instructor and awesome human being. Thank again Martha.
Source: Google
CC
★ 1
Great equipment... but the stafff is not helpful and very unprofessional. They dont value the member at all. I was a personal trainer at the original Crunch chain in NYC 2000 so different but still same quality and great personal training
Source: Google
R H
★ 1
I went because someone called me from there because I did not finish enrolling online. My employer offers a discounted package with them because of there corporate account so I was interested in signing up. I couldn’t sign up with that discount online so I stopped. Someone from there called me and asked why I didn’t finish and if I needed help. I explained what was happening and he said he would be happy to honor the 19.95 a month for the best plan available with no enrollment fee. When I got there everyone looked dumbfounded by this and told me no it would be 24.95 a month. I can’t stand being told one thing but then they won’t honor there word. After about 10 minutes of explanation from them on howits 24.95 I caved and said ok. Then they start the enrollment process. The young lady was going to force me to go on a tour and I told her I did not want one and needed to get to work. She was unable to proceed without checking with someone if it is ok. After the guy told her that’s fineshe hits me with a 60$ annual fee as well. I got up and walked out. There was no contract for this plan so why would I have a annual fee. Doesn’t make sense considering it’s a month to month obligation. I felt nickeled and dined by them and got up and walked away. Bad business!
Source: Google
Rodrigo Chang
★ 1
Be careful with this place, called to change membership was charged 53 dollars to make the change. Next month was billed the same amount I had been getting billed, called them to try and find out what was going on. They told me the form was submitted incorrectly, they said they would try to give me a refund but it was corporate decision and there was no way to contact them.
Source: Google
Kara Martin
★ 5
One of the better gyms we’ve ever been to. Gym atmosphere is like usual. Maybe one day people will switch that up and be more friendly !
Source: Google
Latonia West
★ 5
Kody was amazing 🤗❣️
Source: Google
Craig Vandergrift Jr
★ 1
One star is an overstatement should be zero stars, place is way overcrowded, you have groups of teenagers and gym bros hogging up the machines they set up camp on the machines and play on their phones, staff doesn’t care to intervene to move them along.
Cleaning wipes are constantly empty and the bathrooms smell like a third world country.
The parking situation is a complete joke, it’s located in a small strip mall with no parking at all.
Do yourself a favor and spend your money somewhere else.
Source: Google
Anthony Gonzales
★ 5
Cody was a so much help!
Source: Google
Nicholas
★ 5
I tried this gym for the first time yesterday and now there's no turning back. Love the size, the many available workout machines, and the sauna 👌 Matt signed me up and was awesome. He made me feel genuinely welcomed. Time for some gains!
Source: Google
jerald thefrog
★ 5
Great service, can easily create and cancel a membership, Kody was great
Source: Google
peter boswell
★ 1
First time I have ever left a review on google. I can't stress this enough do not go here they only care about money and roping you into a contract. I've been over charged here multiple times and basically lied to regarding the length of freezes and how it works. I'm very disappointed with my experience here.
Source: Google
Pointy
★ 2
Some spots in this gym smell worse than some gas station bathrooms. Gym is busy at almost all times during the day and somehow gets busier into the night. Parking is nearly impossible to find. I just use my bike because I dislike trying to find parking in this mall.
Source: Google