★ 5

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★ 1

NOV 16 2025 The turf area is so full of bacteria it stinks as soon as you walk in to the area you don't even have to get to the turf and it stinks like a men's locker room on the first floor where you can do Sports training is so dirty it's brown/black in certain areas ...as you walk down into the area it just smells like sweaty lockeroom. There must be a way for them to disinfect that artificial turf.

Source: Google

★ 1

DO NOT COME TO THIS GYM they made me make a membership for coming in for one day did not tell me I had three days to cancel and even though I did cancel the three days online I had to find out in person that they don’t take cancellations online and then are making me pay $70 to cancel my membership the gym is not even good and it’s such a scam waste your money elsewhere

Source: Google

★ 1

I called to cancel my 24hrs fitness membership and was told it needed to be in person. Then, when I was able to get there, they made me paid over $90 for a 30 day cancel notice per the new ownership policy, which does not make any sense. And if that was that the case, when I called the first time it was way prior the supposed deadline. By going in person, I missed it for just a few days but they did not care.
I will never sign up for this gym.

Source: Google

★ 5

most of the equipment are updated the pool is way batter than before hopefully they rule no gym clothes and sneakers in the sauna and stop letting members jump with sweaty gym clothes in the pool !!!

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★ 1

Music is so loud it blows out your eardrums-awful -

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★ 5

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★ 1

They were extremely rude to us and me, arky, Yugi and rage don’t appreciate it

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★ 1

I signed up with 24 hour fitness last year in July with Matt and paid my full year with him using a Bank of America CREDIT card. When my membership with 24 ended this year, somehow Crunch rolled over my membership with them. I never authorized or signed a membership with Crunch.
Last month I went into the gym to cancel my membership because I was charged for the first month somehow. I told them I never signed a membership with them and they told me “it’s all the same thing”. When I told them “no it’s not, I paid a full year with 24 Hour last year” they looked at me like I was crazy. So one of the guys up front told me “we need a copy of your agreement and proof with 24 so we can send it to corporate”. The next day I call in to ask for an email to send the agreement/proof and the guy over the phone tells me “just come in and we can cancel it when you get here”. So again, I come in and the manager tells me “well you paid one month, your annual fee comes out soon and then you just have to pay 3 more months to cancel”.
I didn’t want to cause a scene so I said okay, thanks.
A day later I get charged the annual fee.
I called my bank to put a stop pay and dispute the annual fee and they did. The past week I got phone calls/voicemails from Crunch asking me to update my form of payment in which I ignored.
I check my account today and SOMEHOW they were able to take out $41.70 twice this month using my DEBIT card number I NEVER provided them besides using it for Apple Pay to buy a some protein shakes when the first week they converted.
I call my bank to ask them how this is possible?? They tell me they can only block recurring charges exactly how it’s spelled the time I ask for it to be blocked. These snakes at crunch first charged me under “CRUNCH PLANTATION” and when they saw it being declined, they charged under “Crunch Plan”. (See screenshot).

SNAKES.
It’s not about the charges at this point, it’s about the moral of this company.
This can’t be legal..
I will most definitely be contacting corporate about all of this.

Source: Google

★ 5

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★ 1

If I could leave negative stars I would.
I never signed up for a Crunch membership. I had a 24 hour fitness membership. When I walked into the Plantation Crunch fitness, I was rudely told that I had been signed up without consent. And that in order to cancel I had to pay a monthly fee and a yearly fee. When I informed the staff that I never agreed to a membership I was told that "it's not their problem. And to contact 24 hour fitness" the staff then provided me an email for 24 but I have yet to receive a response. When I asked for a number for Crunch customer service I was told "we don't have one".
I have been harassed with calls for the past couple weeks and when I pick up they either put me on hold or immediately hang up. This harassment has to end.

Source: Google

★ 5

Spoke to Adriane to cancel my membership due to relocation
she was patient, understanding and kind and efficient. Did not try to sell me something so I really appreciate that!
She promised me she would handle my cancellation personally, despite multiple things going on.

Source: Google

★ 1

Bad gym culture; equipment strewn everywhere weights not organized ever. Trainers leave their equipment everywhere with their clients repeating these habits.

Dirty. Trash everywhere inside and out. Broken toilets, clogged shower drains.

Avoid.

Source: Google

★ 5

I tried out the gym with a three-day pass and loved that it's open 24 hours, super convenient, especially for night owls like me. The front desk staff was friendly and helpful, which made checking in easy. It was pretty quiet at night, which I liked, though a few areas were closed off for repairs.

Source: Google

★ 3

Update: 7/14/25: Lovely updates reopening everything, only problem i have is with one of the trainers that is very disrespectful getting in peoples faces, interrupting workouts, and just overall rude. Not a fan of buddy. Had an interaction with him today at 5:53 on the turf and he got in my face which imo is unacceptable. I don’t know why he trains there when he obviously doesn’t have a clue what he’s doing with clients. Has them looking all silly with complete incorrect form.

Update: 9/29/24: Seems they have inconsistent opening times on weekends, second time i’ve came at 9am on a Sat/Sun and they’re closed.
They need reliable staff….

Pool / Sauna area has still no update, not a tool has been moved.

Update:3/30/24: No pool, or sauna, and no eta.

Update 2/16/24: They put signage a month ago outside the gym in regard to the time it’s taking for the sauna/pool to reopen. About a week ago they removed it and now we’re getting an i don’t know from staff when it’ll be reopen. Where’s the credit we should be getting on our accounts since November of last year. Unacceptable. They’re spending money on everything BUT what we want, give us back our sauna and steam room.

Source: Google

★ 5

The equipment is always available, no waiting around, and the staff is always ready to help. People like Skylar and Jamal always are in such a good mood when I see them.

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★ 5

Trish is great! Love her energy.

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★ 5

so happy theres another one with a pool sauna and steam room!

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★ 5

Adriane is amazing

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★ 5

Really nice staff , good equipment and ease of access

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★ 4

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★ 5

I love this gym, super big and clean and Trish at the front desk is the best

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★ 5

Excited for the renovations. Look forward to a good deal $1 special. Thanks Brian.

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★ 3

I have been coming here since 1997 (when it was originally called the Q Sports Club) and it is like a home away from home for me. I have loved so many of the classes that I have taken over the many years. Sadly though this gym has been in the worst condition it has ever been. Almost all of the equipment is broken, squeaking and padding worn. Almost no mats and dumbbells in classes are old and falling apart. The A/C is a hit or miss in the rooms. The place is very dirty ALL the time. Roof leaks. There are more 16yr olds in the gym now than in years past since they have lowered the rates. Nothing against them but they don't treat the equipment well and its old and feeble as it is. At least someone got them to stop "running" around. I don't personally blame any staff, its obviously the company itself that won't pay for any upgrades. Its seen better days and I don't know how much longer it will be before its on its last leg. *EDIT 6/12/25.. so CRUNCH bought 24hr and they are already cleaning the place up..pool is back..front desk people are awesome. super nice. They definitely did a good cleaning of the place considering how bad 24hr had left it. I can see they are bringing in new flooring and I'm sure new equipment is next. and A/C please. I have been here this long so I'm sticking around for what is coming! Fingers crossed.( I've basically grown up in this place)

Source: Google

★ 5

Pool and jacuzzi with adequate temperatures and extreme care for water maintenance

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★ 1

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★ 5

Over all great gym. Love the remodel !!

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★ 5

The workers are very nice and respectful and the gym is very nice. The worker Danny is very nice and he has helped me and my grandmother out here at the gym.

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★ 1

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★ 5

I love this gym, everyone is very chill and nice at the front door

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★ 5

Gym looks way better than when 24 hour fitness owned this place . Looking forward to all the changes Crunch makes . If you guys want a good deal ask for Danny

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★ 5

I’m happy! I feel really good about the vibes that the new owners Crunch Fitness is bringing to our gym, cleaner new equipment great staff and service !

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★ 5

Clean place everyone respectable and nice

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★ 5

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★ 5

Excelente servicio al cliente e instalaciones!!!

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★ 5

Great environment and great people here 🤗

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★ 5

Very friendly polite and clean gym

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★ 5

Danny & John prefect excellent customer service lots of new updates coming into the gym love it.

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★ 5

The sauna is back!!!

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★ 5

I've been a member of Crunch Fitness in Plantation for a few months now, and it's been a great experience. The gym is always clean and well-maintained, with a wide range of equipment for every type of workout, whether it’s cardio, strength training, or functional exercises. They offer a variety of classes, from HIIT to yoga, and the instructors are super knowledgeable and motivating. Shout out to Jon!

Source: Google

★ 5

staff is amazing. equipment great!

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★ 5

This the better place on the world 🙌

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★ 5

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★ 5

very good workout equipment

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★ 1

Dirtiest, slimiest, stinkiest dump. Old, grimy and downright creepy excuse of a gym. Needs to be on Youtube video along abandoned or hunted places in America

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★ 5

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★ 5

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★ 5

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★ 5

Best gym in the world

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★ 5

Trish is the best :)

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★ 5

Trish was amazing helped me with login and purchase.

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★ 5

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★ 5

Only if the same sauna stays

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★ 5

Great gym,

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★ 5

Really good service and people are friendly

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Adriane is amazing

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★ 5

Amazing sign up

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★ 5

very good customer service and improving facilities

Source: Google

★ 5

This place could be sweet if they did regular cleaning and maintenance. The male locker room is always dirty (puke in the sink today).

EDIT: they have hired some new staff and are SLOWLY bettering the environment. I have high hopes for the future and have added one star

Edit Edit: nvm. It’s gross. Don’t come here

Edit 7/2024: new management has been here for a few months and seem to be turning things around 🤞🏼.

Source: Google

★ 5

like the new staff, they’re friendly and open to any questions or concerns.

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★ 5

It’s great!

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★ 5

Brian at the front desk very help full and professional , place look very clean

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★ 5

Shari was amazing and very good help, will be coming back!

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★ 5

Great equipment , great services

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★ 5

Adriane Shari drew were the best you guys should come to crunch fitness and get a membership

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★ 5

Shari was the best super professional and helpful

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★ 5

Brian made me feel very welcomed!!

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★ 5

Excellent Cuatomer. Operations Manager the best

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★ 5

Staff is great

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★ 5

Brian is awesome

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★ 5

Best location! Super clean and knowledgeable staff. Thank you Brian for all your help today!

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★ 5

This location is great! Has everything you need

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★ 1

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★ 5

Amazing service and the equipment is top notch.

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★ 5

Jon was amazing and very helpful! Thank you for everything! Very cool and clean gym.

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★ 5

Staff is friendly.

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★ 5

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★ 3

I left this gym because its top floor was under construction. This was my only complaint. If you need a gym to lift at with minimal disruptions, this is it. Also shoutout to coach Giovanni Narace for designing a great workout program.

UPDATED 05/07/25
My trainer left, schedule changed.

They now have salesman instead of trainers

Be prepared to be cold called a lot

Crew seems nice, don’t have the same sympathy for the corporate management

Source: Google

★ 1

1 STAR, because words CANNOT begin to described my frustration with this specifc gym chain. This location was one of the few that was still 24 hours. I come to this location on Fridays specifically for that reason because the Miami Gardens closes at 11 PM. On this day [3/22] at 1 AM, I pull up to find this gym closed early now and is only 24 hours three days a week.

Source: Google

★ 5

Was a member of 24 Hour gym for a few years but left this past January 2025 because the pool/spa area had been closed for over a year and the employees kept telling me it was due to the renovations permit being on hold from the city. I left this gym and signed up at another gym but just recently came back to 24 Hour. I think 24 Hour is a nicer gym to work out at. It has a lot more room and a lot more equipment and I like the atmosphere much better. The pool/spa area is finally opening up this month. The two employees, Matthew Rivera and Daniel Rodriguez, were very friendly and helpful when signing back up and getting my membership back. Thank you very much.

Source: Google

★ 5

From jersey spending some time in FL. Came down to 24hr fitness and the staff was outstanding. Their GM Mat was great friendly and courteous

Source: Google

★ 5

The front desk employee Trish is one of the only reasons why I stay at this gym, she’s extremely knowledgeable and very charismatic.

Source: Google

★ 4

Pretty clean overall and plenty of equipment and space. Wish the sauna and pool were open, I was told they have been under construction for a while.

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★ 5

The 24 hour gym is great so far! It has more than sufficient weights. Dumbbells, Emma sheens. To accommodate.
Any type of workout data data data..... The downstairs Olympic lifting bars and plates Is a huge plus for me.As I was a competitive olympic lifsir in my high school years..... The locker rooms have plenty of lockers available both morning and evening.The only thing I wish the soap is empty.Sometimes in several plus stalls at the same time, The front desk personnel have been informative, Very helpful, In particular, I mostly talk with Trish, who has been a pleasure as she's always happy and smiling as she ritz. The members as they're coming in to work out! Ty!

Source: Google

★ 5

Trish is a amazing associate at the plantation fitness, she work hard and has knowledge with all the fitness equipment

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★ 5

Very good gym . I really love it . 24 hours . Trish J set me up . She is the best. Explained everything . Very glad she sign me in .

Source: Google

★ 3

Plantation, Gym has been underconstruction and in disrepair since pre covid. No pool, no jacuzzi. Money has been spent on new equipment, but the cleanliness leaves alot to be desired, hair balls and dust on Group x floor.

Source: Google

★ 5

Great silver sneakers class withbNancy…Would like chair yoga an Zumba gold.. Lisette is great teacher also

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★ 3

The trainers are great! Love the classes with Michelle, Danielle, Courtney and Nancy. They are fun! In general, the people that attend the gym are a friendly group, which makes for a pleasant environment.
However the facility needs improvement. There are not enough usable weights for the classes. The mats are falling apart. The gym is not the same as it was years ago, but the clients and trainers make it worth it to continue the membership.

Source: Google

★ 5

My name is Jacqueline and i just relocated from New York to Fll. I was a member of 24 Hour Fitness in New York so I was happy that the membership was just a change of location. When I entered the facility this week, I was totally impressed by the cleanliness and the layout. Then I met Trish. OMG!! What a pleasant friendly person. She introduced herself right away and made me feel like I've been here before. She was knowledgeable and answered all my questions without hesitation. She took me on a tour of the facilities, very impressive. I have been back a couple of times and there she is, always welcoming you with a smile. This is definitely my gym now!!

Source: Google

★ 5

the atmosphere here is very nice. Trish was a very nice and patient with me considering it was my first time there. she really treats customers as if they were their best friend. very professional, very sweet.

Source: Google

★ 5

This gym offers a wide variety of excellent classes such as Silver Sneakers, Camp 24, Zumba, Yoga and Strength Training. Their instructors Nancy, Michelle, Daniella and Lisette are fabulous! They are conscientious about the needs, safety, and goals of their students. Pool renovations are underway, and should be completed soon. 🤞🏻. Courtney teaches awesome Aqua classes which many seniors attend. Highly recommend this community- centered facility!

Source: Google

★ 2

I have been a member of 24 Hour Fitness in plantation for over 15 years. The only reason why I continue to go to this gym is my love for the instructors and other members. The group x room is filthy and most of the weights are broken. So much so that the plastic digs into my hands during class... The mats are ripped and smelly. If it were not for Nancy C & Courtney, I would certainly find another Gym. I hope this review reaches the right people and that things are properly fixed

Source: Google

★ 5

Hi, just wanted to give a shout out to Zoe and Anthony of the 24 Hour Fitness Club in Plantation florida. We called frantically one night after leaving because I had left my phone on one of the treadmills. Zoe was quick to get a personal trainer on this for me and got my phone and kept it safe till we arrived. Appreciate their care and concern and acting quickly .
Susie and Steve Robin

Source: Google

★ 5

I would like to give a shoutout to Gio!!! I do not usually leave reviews, but I had to make sure this young man was recognized for his kind and respectable work ethic! I only had a brief conversation with him about nutrition/lifestyle and he taught me some new things that I have started implementing. His insight and knowledge on health and the small ways that you can make big changes really helped me get over personal hurtle. Keep being a rockstar.

Source: Google

★ 4

Good gym with all the essential equipment. Coach Giovanni Narace is always helpful and Melanie’s classes are great.

Source: Google

★ 3

This is a nice gym that seems to never really get busy and in a great location. The one downside to it is there is obvious mold contamination and is getting close to needing a remediation. If you're mold sensitive then this gym is not for you.

Source: Google

★ 5

Great and friendly environment! I recommend trainer Giovanni Narace! He is an amazing coach who truly cares about his clients and motivates them to push themselves.

Source: Google

★ 5

I joined this gym a year ago, having returned from the US West Coast. This is one of the best facilities in South Florida. As an athlete and Strength and Conditioning Coach, I find that the Trainers here are outstanding. One trainer in particular stands out....Giovanni Narace!! He in extremely knowledgeable and has t great personality to match!!! His clients respond so well and I see the progress his clients are making working his programming.

I highly recommend the 24 Hour in Plantation and training with Gio Nacece!

Source: Google

★ 5

Gio is a great coach.... pushes me when needed, steps back when it's too much

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★ 5

Coach Anthony Durand was nothing but an exceptional trainer. Very professional, very knowledgeable and very patient to say the least. Would definitely recommend him to someone who is just getting into the gym and looking for a trainer.

Source: Google

★ 4

I chose a 4 out of 5 as no gym is perfect. I have been with this gym for over 16 years. Been thru Covid, no air conditioning, multiple repairs and roof leaks but I continue to return mainly for the instructors. Michelle G best yoga instructor also teaches strength and spin. Danielle is also a great yoga instructor. They both have unique skills in teaching which is great. Tanya is my go to Body Pump and kick box instructor. Melanie is a great strength hitt instructor. I also very much enjoy my Zumba with Courtney whom I have known before she became an instructor.

The pool and sauna is still being completed and all great things do take time to complete. I have faith in Matt the manager to keep the progress going

Source: Google

★ 1

The manager matt sucks. Sold me on an upgrade after I called and asked about the sauna then when I drove 40 minutes to use their gym the front desk kid told me the sauna has been under construction for over a year. He won’t give me a refund and keeps repeating the same thing over and over. Wouldn’t go back just because of him

Source: Google

★ 5

Recently, I was doing side raises with dumbbells for the first time in a while and a trainer, Giovanni, kindly asked if he could assist me in showing me a better stance to improve my form. I had let him know that I had only recently just started attending the gym again after an injury. After he corrected my stance , I was able to feel the difference!! I was very pleased with his observational skills and his ability to interact with other members in the gym. Learning he was a trainer made me feel encouraged to come back to this gym, as the last one I went to was very unorganized and not as personable!! Thank you again Giovanni!!

Source: Google

★ 5

Joining this gym has been a great experience for me. I was working out at home but needed something more. I received great service from Matthew who gave me a tour and setup my membership. He greets me whenever I come in and I really appreciate it.

Gio did my fitness assessment and was so encouraging. I have been training with him weekly for several weeks and am seeing the results. He goes the extra mile and really cares about his clients. I have nothing but good things to say!

Source: Google

★ 5

À plus

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★ 2

Get your membership online and save yourself from the bs. Sales people in here thirstier than a salesman at a buy-here-pay-here used car lot. Bunch of fake bs questions “trynna get to know you”…. No time for the bs, 10/10 recommend going somewhere else to sign up or doing it yourself online.

All that effort to sell people a dream but no effort to get all the amenities up and running smh.

Source: Google

★ 5

Shout out Coach Giovanni, great and educated guy. Dealing with diabetes it’s been hard trying to lose weight when working out and after having a lengthy and knowledgeable conversation about macro intake and foods I should be eating it really opened my eyes to how a change of diet is more than just changing what I eat.

Source: Google

★ 5

I've been training at this location for the past two months, and my experience has been exceptional—thanks to my personal trainer, Anthony. From day one, he has demonstrated an impressive level of expertise, tailoring my workout program to fit my specific needs and goals.

One of the things I appreciate most is his meticulous attention to detail—he keeps a record of my settings on every machine, making it easy to track my progress and stay motivated. His knowledge of fitness is extensive, and his ability to customize workouts ensures that every session is both effective and engaging.

Beyond his expertise, Anthony brings an infectious energy and a personable approach that make training sessions both challenging and enjoyable. His encouragement keeps me pushing forward, and his dedication to his clients is truly commendable.

If you're looking for a knowledgeable, supportive, and results-driven trainer, I highly recommend Anthony!

Source: Google

★ 5

I wanted to express my gratitude to my personal trainer at 24 Hour Fitness. His name is Anthony Durand. I have been training with Anthony for over year now and he is the best. He is professional and very good at what he does and has been most helpful to me. Thank you Anthony.

Source: Google

★ 1

I paid for a 2-year membership for this club up front. The pool, sauna, steam room, jacuzzi area has been renovating for more than a year and now it's not even a 24-hour gym... This is such a huge inconvenience. I would like my money back, but I doubt that I'll be able to get it. Don't waste your time here go to Amped-fitness. IT'S NOT A 24-HOUR GYM!!!!

Source: Google

★ 5

The general manager Matt is amazing!!! Congratulations to the crew 🥂🥂🥂

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★ 5

Anthony is a motivational, professional, supportive and is aware of my abilities. He helps the best with my strengths and weaknesses.

Source: Google

★ 1

Update: I sent an email with NO response. Yesterday a sale person called me, and I assume many others that left in a campaign to get people back, to come back for a new annual deal. The sales person was completely unaware of the situation and unaware I even sent an email as prompted by the corporate response to this review. Later in the day yesterday, another person called me - unaware of the previous call that day - and they said the gym was back to normal. I just stopped by and NOPE. The gym is NOT back to normal. I don't appreciate the run around and lies. I've added a picture of the pool and spa area which is in fact not done... 15 months later. WTH is going on? How did you fumble this even worse? STAY AWAY!

OG review: Imagine paying for a full year Nov. 2023 and then the next month they announce renovations to the amenities that made you pay for your membership only to have them taken away with no end in sight. No refund. I left for a while. I tried other places but don't want to start paying for another gym while I already paid here.

I've been back for a couple weeks and here are some pics showcasing the current state of things. Roaches, grime and standing water in the showers, dirty locker room.

The equipment is alright. Many treadmills broken. It's funny to watch people try one after the other looking for one that works or doesn't have broken parts or ruts in the tread. Smh

I feel bad for the staff. They're mostly nice and I'm sure they are fed up with everything. The new manager was nice but I haven't seen him lately.

I feel bad to post this because the staff have been nice but I want to help keep others aware since I've lost my money and time already.

Source: Google

★ 5

for the price it is a good Studio. Started with Giovanni as personal trainer and love working with him

Source: Google

★ 5

Giovanni has been my personal trainer for six weeks now. His professionalism, expertise, knowledge and focused attention to form and progress is making a positive difference in my goals. The Plantation club is getting better all the time, and the beams have been removed from the weight area!

Source: Google

★ 4

I see a lot of negative reviews, but this gym has been my favorite one that I've been to so far in my gym search, I did a lot of free passes (you Fit, l.a fitness, planet fitness and crunch) so I could find my gym home, and I found it in this one. I feel comfortable and welcome. I do see a lot of complaints about the pool and sauna which I agree the renovation for that is taking a while. But my personal experience was welcoming. I also like how it's not too crowded and people are not staring like other gyms I've visited. I love the fact that they have a workout room so when classes aren't going on you can go in there and do your own thing which a lot of other gyms don't have. My only thing is I was told I could get extra money off of my membership if my guest pass was active but when I tried to do it, the person who was assisting me (she was very nice and helpful) told me only a manager who offered me the deal could do it but he told me I could do it at any time my guest pass was active... I didn't want to risk prices going up, so I got it then and there

Source: Google

★ 5

Gio is an outstanding personal trainer! From the start, he took the time to understand my goals and tailored every workout to fit my needs. His energy and motivation make every session enjoyable, and he’s always focused on proper form and technique. Gio is knowledgeable, passionate, and genuinely cares about helping you reach your fitness goals. I’ve seen great progress and highly recommend him to anyone looking for a dedicated and effective trainer!

Source: Google

★ 5

Anthony is great and very patient. Definitely recommend training with him !

Source: Google

★ 5

I went in today on a guest pass with my friend. I saw a Trainer name Giovanni working on ladder drills with one of his clients. I asked him for tips because its something I've been struggling with on my own. He helped me learn all the basic steps and I really appreciate his help. Side Note: this was my first time in this gym and I could instantly recognize the steps they take towards its cleanliness.

Source: Google

★ 5

Giovanni Narace is an excellent personal trainer. He's helped transform my life, health, and has made the process so much more enjoyable.

Source: Google

★ 5

Gio is one of the best trainers.

Source: Google

★ 5

I've been coming to this Plantation location for years. I remember when it was Shaq Sport. The General Manager and his staff are friendly and courteous. The gym is clean and well maintained. I moved to Miami Gardens 9 months ago I travel from Miami Gardens to this location just to workout. I go out of my way to this location. Knowing there is one closer to me in Miami Gardens.This is my gym I love it there!

Source: Google

★ 5

Great gym & people, Gio the trainer helped me get back on track with his vast knowledge on workout routines, vegan protein powders and after workout stretches! A+ in my book!

Source: Google

★ 5

I love this gym. I live in Miami Lakes and go out of my way to go to this gym to get my workouts in, especially to see Gio, one of the best trainers I’ve had in a very long time. Speaking for myself, he cares about the progression of my fitness journey and the betterment of myself.

The renovations have taken awhile, but as of late, I’ve been seeing a lot more progression in the way how it’s being done. The beams upstairs have been removed and it looks a bit less clutter-y. Good gym all in all to get your stuff done, always a pleasure to come here.

Source: Google

★ 5

I signed up for training about 4 months ago with Giovanni to help with my knee injury and so far it’s has been great . He makes workouts specifically for my needs and with my nutrition. The gym staff is extremely friendly and helpful , it is a very comfortable and motivating environment.

Source: Google

★ 5

Such a spacious gym with many amenities to use!! Great personal trainers as well, Gio specifically has helped me put muscle and get stronger throughout my fitness journey!! There's some construction to improve the pool and sauna and great classes to take in the meantime!! Highly recommend!!

Source: Google

★ 1

Been going here since 2015 and the gyms decline needs to be studied. I think at this point theyre ready to sell the gym. It looks horrendous, saunas been closed for a whole year. The machines are old and crusty. Time to find a new iron home

EDIT: please dont allow these fake 5 star reviews to reflect how this gym really is. The gym is DIRTY, the suana, steam room and pool has been closed since November of 2023. Im pretty sure they dont have the budget to rennovate. The gym is on the verge of closing its pretty obvious.

Source: Google

★ 1

I came for the pool and sauna 🏊
For aquatic 🌊therapy and the rep told me its not open after he enrolled me👎
He told me 👂 i heard its been out of use since 2023🕰️ 🤦‍♂️😳😤🤬
i feel like im a member for the wrong gym 🏋️waist of money 💰

Source: Google

★ 5

Best gym and very convenient, the manager Matt provides a very great service to the members of the gym

Source: Google

★ 5

I loved this gym when I originally joined in 2007 but I had to leave it in 2010. I went back to working out at a gym in 2012 at a youfit. 3 months ago I got tired of the youfit members and employees and the lack of locker space they supplied and went back to 24 hour plantation. While it might not be the best gym but its way better than youfit.

Source: Google

★ 5

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★ 1

Front desk sucks , very unfriendly. Understand, if you do not like talking to people you are in the wrong job!

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★ 5

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★ 2

This gym has been under construction for over a year and it feels completely abandoned. Sauna is broke, pool is broke, 60% of machines are broke. It’s a run down sheet hole that probably won’t survive in it’s condition.

Source: Google

★ 5

I went to register today
and Dani was very kind, he did an excellent service, he deserves a 💯 Thank you 😊⭐️⭐️

Source: Google

★ 2

Classes have been cancelled but the app hasn't been timely updated

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★ 1

My boyfriend and I have used this gym for almost two years but after exploring our options we decided not to settle for dirty, broken equipment. This place is nasty. 60-70% of the equipment is broken, whether it’s cardio or weight based training. The pool has been in renovations with no changes for over a year. There are far better gyms in the same price range. The only benefit this place offers is that it’s significantly less occupied than other gyms at any time of day (because nothing works). Additionally, often times the music is super vulgar.

Source: Google

★ 5

I love this location! The best gym experience since I have started my membership. Matt, the general manager, is very attentive, friendly, and goes above and beyond.

Source: Google

★ 1

It’s now 2025 and the pool still isn’t fixed, don’t bother spending your money here, they provide no answer as to when things will be completed unprofessional.

Source: Google

★ 1

I am writing to express my dissatisfaction with the service I received at 24 Hour Fitness in Plantation, Florida. Specifically, I had an encounter with Manager Matthew Rivera that was unprofessional and unpleasant. He displayed inappropriate facial expressions and a poor attitude while explaining a billing issue to me. I believe someone with a more professional and courteous demeanor should hold the position of manager.
Additionally, I am concerned about the misleading information provided to the public regarding necessary repairs to the pool. The facility has been closed for renovations since October, and as of January, it remains unopened, with no clear communication about the delays. 
I hope the company takes appropriate action to address these issues and considers appointing a more qualified individual to the manager position.

Source: Google

★ 3

This was a 5 star gym, but the swimming pool, steam, and sauna have been in disrepair for months. The staff is dry and not very connected.

Source: Google

★ 1

I started coming here from 2020 until now it has been 4 years, 3 years before that everything was fine but in the past year everything has become worse from the gym to the new receptionist (a girl who looks like an African American) the way she talks is really rude, I paid to come here not for free. Earlier this year I renewed my membership (platinum) I asked the staff when the sauna and pool would reopen and they said it would be back soon but now it has been almost a year nothing has changed and everything has become really bad. If anyone has registered, please consider when operating here, there are many new rooms and full equipment around.Bye

Source: Google

★ 5

24 Hour Fitness has what people need to GET fit and CONTINUE staying fit. My trainer GIOVANNI has already shown me that he understands the mechanics of fitness by his patience and teaching method. His help thru physical workouts & nutritional guidance is aimed at my being a sustainable and healthier me. Thankyou Giovanni and 24 Hour !!

Source: Google

★ 5

All the staff here are super friendly and accommodating. I travel from Boca just to work out here several times a week. Giovanni the trainer even remembered I was having my last session before Christmas and made me a ornament to hang on my tree, love it here!

Source: Google

★ 2

This gym used to be my go to place when they were actually a 24 hour gym.
They had virtually all the needed equipment and space. Since they changed their policy, they are never open 24hours and they close early friday, saturday and sunday. The gym has become a joke.

Source: Google

★ 5

I recently became a member at 24 Hour Fitness for about 2 months now and Giovanni’s coaching was a great experience. I’ve been lifting for a while now and with his expertise I was able to enhance my technique. Lifting was a lot more fulfilling and I made awesome progress feeling stronger. Big shout out to Gio for his help.

Source: Google

★ 5

Giovanni is my excellent personal trainer. He is serious about helping me achieve my fitness goals. He makes it fun as well.

Source: Google

★ 5

This facility is great. I love everything about it from the equipment To the service of the staff, everyone here is super helpful and willing to give you a hand if you need it and give you any tips. but I have to give a special shout out to my trainer Giovanni. He has helped me so much on my journey so far I’m currently trying to lose over 100 pounds as I am pretty obese and within a month and a half I have already seen a weight loss of 48 pounds thanks to him. He has offered so much help not just in the gym aspect, but also giving me calls on how to help with nutrition and what to do when I’m not at the gym and how to make it easier as he always says it’s a marathon not a Sprint and he is always trying to instill habits that I will use even after I no longer have sessions with him

Source: Google

★ 5

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★ 1

AVOID THIS PLACE 1 month ago I decide to join this gym even it was under construction still, but the AFRICAN American Woman in the front desk was so rude and unfriendly;and the worst she mocke me my way to speak (English is not my main language) VERY UNRESPECTFUL never ever again to this place

Source: Google

★ 5

Giovanni has truly transformed my relationship with the gym. He takes the time to explain everything in a way that makes sense and ensures I fully understand how to reach my goals. What stands out most is his genuine excitement about my progress—it’s so motivating! He tailors his approach to fit my lifestyle, making fitness feel sustainable and enjoyable.

The gym itself is also incredible. The staff is super friendly and welcoming, which has made such a difference for me. I genuinely look forward to going to the gym now, which is something I never thought I’d say since I’ve never been a fan of working out before. This place has completely changed how I feel about fitness.

Source: Google

★ 5

Source: Google

★ 5

Staff is fantastic, very knowledgeable- no waiting for cardio machines. Fitness trainer / coach Giovanni Norace is a phenomenal teacher. He adjusts his expertise to meet where his clients are at, giving attainable goals, attention to detail, customer service and understanding but effective and enthusiastic encouragement. Great experience overall!

Source: Google

★ 5

Absolutely love this gym! From the moment I walked in, I was welcomed with open arms by the friendly and professional staff. They really take the time to get to know you and make sure you're comfortable, whether you're a beginner or an experienced fitness enthusiast. The trainers are incredibly knowledgeable and always willing to offer guidance or modify exercises to match your match your goals and abilities.
The facility itself is top-notch-spotless, well-equipped, and has a great variety of machines and free weights. I also love the group classes-they're high energy and fun, and the instructors do a fantastic job of motivating you to push yourself. I've noticed a huge improvement in my strength and overall fitness since joining, and I always look forward to my workouts.

Source: Google

★ 5

Great gym with plenty of machines and the hours are very convenient.

Source: Google

★ 5

I’ve been coming here for 3 years and I couldn’t ask for a better place to workout. The environment and energy is great and it’s never busy so I always get a good workout in. Hannah and Lio at the front are always so friendly and helpful. I would definitely give this place a try if you’re looking for a comfortable environment to workout at.

Source: Google

★ 5

Been going to this gym for years and it’s really the only gym I’m willing to go to. Hannah and Ozzy give the place character and always are so helpful and outgoing. Sign Up Already!!!

Source: Google

★ 5

Hannah has helped me with different workouts to target muscles. Anthony and Ozzy are excellent inspiration for pull ups.

Source: Google

★ 1

Whew. So, I have been coming here for about 4 years on and off and this gym is truly in downward spiral state of decay since COVID. I usually train in the first floor, but much of the equipment is deteriorating and rusting so bad, so much so I refuse to even touch it. The wall ball has been in an unfit condition for about a year now, and they don't even bother repairing that. The bathrooms have tons of built-up grout, I'm sure it's ground zero for a new strain of virus. The sauna and pool have been closed forever ago, so all members are essentially paying for goods and services not rendered for years now. The upstairs floor also have machines that's rusting, peeling, outdated, and with buttons missing, such as the stairmasters. The tiles going to the second floor even have cracks and missing pieces. Once my contract is up, I will join another gym. 24 used to be a prime gym, now it's just sad. Yesterday a member out-of-state came to work out before closing and the manager did not even let him get a workout (regardless level of membership). I think there's more pressing priorities he should be worried about instead of refusing a paying member get a workout in.

Source: Google

★ 1

This place is ridiculous, there is no one ever at the front desk. Today I was working out just started at 12 noon and the kid comes up to me and says they’re shutting down the gym. I have five minutes to leave with no notice no email nothing. So on one of the most important days that I’m supposed to work out, I get kicked out of a gym. I’ll pay a premium price for. If I were you, I would go to a better gym.

Source: Google

★ 1

This company deserves zero stars. I rely on the pool area for therapy, and it’s been 8-12 months since it was closed, with no resolution in sight. While frustrating, that’s not even my main issue. The real problem is their refusal to cancel memberships over the phone or online. Despite following their policy and going in person with ID to cancel, they tried to pressure me into staying by promising the pool would be fixed by a specific date—a promise that’s clearly empty. Upper management should be ashamed of themselves. I had to stop payment with my bank. Hopefully that will work.

Source: Google

★ 5

This location is very clean and the staff is really helpful and friendly

Source: Google

★ 1

Desafortunadamente este gimnasio ya no es lo mismo, tienes un ańo en reparaciones y no avanza nada. Muchas de las máquinas y mancuernas están oxidadas la alberca y sauna no funciona en resumen es un desastre

Source: Google

★ 1

I just got a membership, spoke with the free instructor and explained that I only need the lap pool and whirlpool because of deteriorated joints... Not once did they mention that their pool area was going to be closed for remodeling... Didn't say one word about the remodeling or that it would be closing.

Source: Google

★ 1

crappy dirty gym and employees that can’t mind there buisness

Source: Google

★ 3

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★ 2

Saturdays suck… it’s very unpleasant to drive here to find that the gym is not opened when it’s suppose to be open. This is an issue they have had in the past and I thought they had it fix but it’s happening again.

Also the aquatic area & steam room has been inaccessible for 1 year now.

The only positive thing about this place is that it’s now hardly crowded. But trying to get here in the morning on a Saturday is a gamble with your time.

Source: Google

★ 5

Great facility and friendly staff!

Source: Google

★ 1

Was a long time member because I liked that I could go late at night, but now it's only open 24 hours 3 days out of the week. I don't understand how you can call yourself 24 hour fitness when you close at 9pm half of the week. The interior is also really rundown. Not to mention they rarely check people in so there's constantly kids walking around in their crocs and slides, crazy that you can go to a gym without sneakers.
I almost never see anyone at the front desk, regardless of the time so there's plenty of people walking in who aren't even members.
Canceling my membership and singing up at UFC Fit, a true 24 hour fitness center, is the best decision you'll make if you still go here. Take my advice on this one, you will not regret it

Source: Google

★ 1

DO NOT GO HERE, the pool/ sauna area has been in construction for 2+ years with no progress, for 50$ a month you’d expect the 24 hour gym to be open 24 hours but nope and the staff don’t do anything

Source: Google

★ 4

I love the gym itself and the employees are very nice, but I don’t see pride in the gym. The garbage cans are overflowed.

The staff is very nice, but first impressions matter in the cleanliness of the gym.

I will definitely stay at this gym because of the staff.

Source: Google

★ 5

I can't recommend Anthony enough! He has been instrumental in helping me achieve my fitness goals. Their personalized training programs and positive attitude have made every session enjoyable. Not only have I lost weight, and tone my body but I also feel stronger and more confident. If you're looking for a dedicated and knowledgeable trainer, look no further!

Source: Google

★ 5

Attending 24 Hrs Fitness Gym since May and the changes in my body are remarkable. Very pleased with my trainer Anthony. Very friendly and knowledgeable about exercises and equipments. The front staff Mathew, Cass and the rest of them give answers to any question you could have. I really appreciate and recommend this gym to anyone. You'll be happy to attend.

Source: Google

★ 1

Worst manager ever
Just a rude pointless person
They just want to get the membership money
How is possible they renewed a membership automatically when that membership was paid cash, no card was on file
When I renewed for the next time almost 2 months later(with cash again) they said they do not accept cash and need a credit card
I paid again (the whole year)this time with CC and they put it on "file"(of course on purpose). Now they are saying that my new membership started when the first ended
Taking from me 2 months, I did not use the gym. I am not a monthly costumer, I paid 1 whole year, when it end my benefits end

Source: Google

★ 5

Love the gym! The cycling instructors are so enthusiastic! Matt, the GM was very professional and signing-up was a breeze. I really like having the app as it is super handy to register for a class. Wish I would have done this a long time ago!

Source: Google

★ 5

I’ve been a member of this gym for four years now. Presently the manager is Matthew Rivera, and he is incredibly knowledgeable, approachable, and attentive. He consistently provides helpful tips and encouragement, . His ability to handle any issue promptly and professionally is truly commendable. The gym is always clean, organized, and running much more smoothly since his arrival and management. Thank you, Matthew.

Source: Google

★ 5

MY GYM, 24 HRS FITNESS IN PLANTATION, HAS A MANAGER, MATTHEW, WHO IS HARDWORKING AND IS ALWAYS ATTENTIVE TO THE NEEDS OF CUSTOMERS AND DESERVES TO BE RECOGNIZED.

Source: Google

★ 5

Matthew the General Manager was beyond helpful when it came to addressing my concerns. He Made me think completely different of this plantation location. Highly recommend speaking with him

Source: Google

★ 1

They should cloe at 10pm at least

Source: Google

★ 1

Waiting a year for steam room and pool remodeling. Seems a bit long. Ridiculously long.
Only thing this owner can say is, contact us at so and so. Why doesn't this owner say.
I'm going to get it completed by next week. Man up.

Source: Google

★ 1

Been a 24 member since 2016 and I rank this location at the very bottom of all locations. Old and rusty equipment, dirty pools, spas, and floors all around. Spa has either too much chlorine or not enough. Locker rooms are sad. Shaq needs to get out of the Fitness Industry if he's allowing this to happen for almost a decade. Horrible business owner.

Source: Google

★ 1

Not 24 hours

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★ 5

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★ 1

Been going here for 3 years, this gym is an absolute dump.

The gym is filthy and clearly hasn't been cleaned in years.

When "renovations" began in 2023 we were told that we'd be getting new equipment with the pool and sauna being renovated as well.

The "new" equipment is clearly used, torn, rusty and dirty. They took away all the adjustable benches except for one, as if it wasn't hard to get one of the two before. There are missing weights and the weight rack smells like urine. At least a third of the machines are completely unusable with the rest having some sort of issue.

The bathrooms and locker rooms are gross and dirty, with mold growing everywhere. Some of the showers have been "out of order" for months.

The pool, sauna, and steam room were supposed to be open in January and they are still in disrepair with no progress seen in months.

Source: Google

★ 1

This gym is absolutely disgusting beyond repair and the entire building should be condemned. This place is a walking health violation. I have seen it go downhill over the years significantly. I would know, I am 26 and it is the first gym I used and where I learned how to workout when I was 15. My parents were members from the time it opened but none of us go there anymore. It is a shame and a testament to how little the owners of 24 hour fitness care about their brand and reputation that this place is still open. Needs to be shutdown and condemned. I wouldn’t work out there for free, and I have had the option, I had the membership bundled with other gym memberships for a few years but still didn’t go. The smell of the bathrooms is atrocious and can be noticed from 20-30 feet from the bathroom door. There are stains and hand prints on the walls and dirt and dust on the floor and usually dirty paper towels everywhere.

Source: Google

★ 1

Why is it called 24 hour fitness and it is not open 24 hours…?

Source: Google

★ 5

Love this gym

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★ 4

Walked in here today to see improvements being made , equipment being restored new cushions and the staff really working hard moving equipment and cleaning . Yes obviously construction isn't pretty but progress is ! City inspection and engineers where on-site for the new construction of the pool and more improvements. Thanks to the staff as they are making improvements .

Source: Google

★ 1

Welcome to 24 hour fitness plantation where you try to workout to become fit but go home with the bubonic plague from the showers. Where they promised to have pool open in February 2024 but it’s July and they haven’t even started repairing it and opening date is now June 2026. Last time they cleaned the restroom was the beginning of the pandemic in march 2020.

06/20/2024

Source: Google

★ 1

This gym was supposed to be updated in December and January. Somehow they emptied the pool, sauna and steam room and completely have not done any modifications! They have no answer to when this gym will be completed. Now I have to drive to doral because the Miami Gardens gym is a complete dump and dirty. Nobody seems to care at all.

Source: Google

★ 1

Cancel your memberships

Source: Google

★ 1

I am a member of 24 hour fitness for 25 years. Is this gym the dirtiest in the chain of 24 gyms? Not really. It is dirty, don't get me wrong. Bathrooms are disgusting, staff is lazy, extremely hot all the time. The AC doesn't work properly for over a year. Equipment is ok. If you are contemplating to join or not- NOT. I have LA Fitness membership as well, way better.

Source: Google

★ 3

This gym has went downhill smh management sucks

**update 06/06/24
In retrospect I would say the gym still sucks but not management. The New GM is trying all they can do to get the gym back to standard and was very transparent with me as I terminated my account today.ill be back in august

Source: Google

★ 1

such a dirty disgusting gym i really wish it was better

Source: Google

★ 1

This gym is absolutely DISGUSTING. I have been going here for years but will NOT be renewing my membership.

I literally felt I would get sick if I stayed there. Mentioned this to the manager and as he forced himself to look up from his phone he mentioned he has only been there a month and to give him time! (GET OFF THE PHONE AND CLEAN IT UP)

The stench is unbearable, the equipment is run down, cushions missing, ripped or coming apart.

As another member mentioned, everything is rusty and stinks of rust. Nobody is wiping any of the equipment down with cleaner.

The air is stale, smells like mold and the air conditioners are constantly not working.

The men's locker room and rest room STINK.

Employees including manager are ALWAYS on their phone instead of keeping the place clean.

HUGE waste of time and money and NOBODY answers at customer service phone number to corporate. Myself as well as several other members have tried to call. They have a recording that says due to Covid they no longer answer phones, what a JOKE

Source: Google