★ 1

Gym is okay, but staff are not educated and not helpful. They are sales people to the bone and thats it. Hours are poor and the roof at this location is constantly leaking.

Their contracts (which I just learned of at the time of canceling, none of which was explained at sign up.) force you into 3 months minimum, and at month 2 they will charge you a large annual fee with no warning. Meaning they are forcing all your money out at day one regardless of if you like it or not. I also couldn't change my billing information online, since the link they sent to set up my account just did not work, page didn't exist anymore. They will also never communicate billing cycles to you either, just sending you daily promotions telling you to sign up friends and family so they can milk them too.

Extremely deceptive. I would not recommend this location, or chain to anyone at all.

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★ 5

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★ 5

Great gym clean and friendly

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★ 5

Been coming since opening day and love it. Trainers are great!

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★ 1

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★ 1

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★ 1

Their front desk is some of the rudest and nastiest service I've ever dealt with at a gym. This gym is not welcoming at all. Every time I go to this gym I'm harassed by this a guy on their staff. This is unacceptable and I will contacting corporate. Worst customer service experience ever. A guy at the front desk thinks he runs the gym. He is very rude.Also he is losing crunch thousands of dollars. Save yourself and go to the one in Stuart. 3/10. Great gym.horrible customer service.

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★ 1

Unprofessional

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★ 5

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★ 1

If you guys go that gym, be aware they then you guys buy the membership and a few days after you guys go and cancel the membership. Cancel it and they charge you double money and they send you collection bill make you trouble just for that that thinks they doing that all the people I see that so many review so many people have a collection bill going on. They’re doing same shit here also

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★ 4

Spotless, clean , very very professional and friendly ! Thank you to ALL the staff ! Need to have hand towels and sell more tanning supplies, --- eye goggles, and larger tanning lotions .

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★ 5

You guys are the best gym I come to workout love lisandro santana

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★ 5

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★ 3

Can you guys please get someone to clean the men’s bathroom? It always looks like this and smells like hot dog water.

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★ 5

Everybody's real nice here

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★ 5

Outstanding gym. TONS of equiptment and a friendly staff at the counter. Love this place.

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★ 5

Excellent Gym ,classes, atmosphere, employees I just love it!!!

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★ 5

The staff really makes this place amazing, all of them!! Zavelli legit brightens my day every time i see her!! And shoutout to Jason, Austin, and Mya. I brought a situation up to them where i thought a guy was being creepy towards another girl and they were so quick to investigate and make sure me and her were safe. Turns out it was just her dad, not a creep, but even after the clarification they continued to go above and beyond to make sure we were okay. Props to them! Other places are too quick to ignore possible or actual weird situations.

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★ 1

Big gym with plenty of new equipment and weights.

However, every time I went it felt more and more crowded. Bathroom countertops were always soaking wet. Influencers would hog multiple machines at a time, or leave their phone on equipment and then go spark up a conversation with someone. Wipe stations occasionally ran out of wipes.

Pricing was a little deceptive. I signed up at one location and when I had my membership transferred to a new location the price went up. If you bring a guest, you have to provide their ID to the front desk for them to hold every time you workout.

The worst part for me was the cancellation process. Even if you have moved out of state, they will not cancel your membership over the phone or through the app. You have to come in-person to cancel or send a certified letter to a P.O. Box. Why?!?!

The manager, Jason, refused to cancel my membership over the phone and said my account would go to collections if it wasn’t properly cancelled. Before I could ask where to send the cancellation letter to, Jason hung up.

Crunch had no problem taking my money and signing me up through the app/internet, and there is no good reason why they shouldn’t be able to cancel the same way.

Nothing bothers me more than when you go to cancel something and the cancellation process becomes a hassle. We are talking about a gym membership, not an ultra exclusive million dollar contract. Just cancel it!

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★ 4

"Clean, well-equipped, and a motivating place to reach your fitness goals.

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★ 1

Blinded hair manager is so rude and is stuck up i check my membership this morning to make a payment and I was good I got told my payment is due the 30th I came this afternoon she couldn't let me pay or use a guess pass really unprofessional not the right face for this company

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★ 5

Everything you are looking for.

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★ 5

Youssef is goateddd!

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★ 5

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★ 1

I opened a Crunch Fitness membership and canceled it less than a month later. I called twice to cancel because I’m pregnant and unable to attend, but since I couldn’t go in person at the time, they kept charging my debit card.

Today, I finally went in person to cancel, and the front desk representative told me I had to pay $15 just to cancel — otherwise, my account would be sent to collections. I couldn’t believe it. Despite never having used the gym even once, they refused to process my cancellation without that payment.

This has been the worst experience I’ve ever had with a gym. I do not recommend Crunch Fitness to anyone. Be very cautious with their billing practices.

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★ 1

I never even signed up for this gym - never agreed to anything, never used the facility, and never stepped foot inside as a member. Yet they somehow charged me and dropped my perfect credit score by 50 points for an account that didn’t even end in my card number. Their billing practices feel predatory and reckless.

When I went in person to resolve it, the general manager, Silainy, was more focused on taking selfies and chatting with coworkers than helping me fix the issue. It was extremely unprofessional and frustrating to see.

Corporate was no help either - they don’t answer calls or emails, leaving customers with no way to resolve billing problems. After seeing hundreds of reviews with the same complaints, it’s obvious this isn’t a mistake but a pattern. Protect your credit and your peace of mind - avoid this place at all costs.

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★ 5

I take multiple classes throughout the week. I love that they are my accountability family. Everyone is invested in your success

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★ 5

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★ 5

You have to train with Sarah! She is so knowledgeable, understanding and really helpful, highly recommend!

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★ 1

Do NOT sign up here .

First it’s extremely difficult to cancel, in fact they won’t even cancel it over the phone or the website or the application. And even after you some how manage to cancel your account they will still take money from your account .! I’ve had to cancel my bank card JUST for it to stop

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★ 5

Great gym! Tons of equipment and open space. Staff is very accommodating and friendly.

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★ 2

Super curious as to how many members go to this gym? I’d also like to add that the advertised “10$” a month “BOOTY” membership has came out to 112.91 for just 3 months. So roughly 36.63 a month

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★ 5

Steven was awesome to work with and he is very patient. Positive attitude and deserves a promotion!!

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★ 5

Great customer service and variety of equipment!

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★ 1

I like the gym , I like the trainers. Front desk Z name young female- extremely rude. Didn’t need to give me attitude at all. Totally unexpected, especially when you don’t know what people are going through. My dog passed away today and I was trying to get out and move my body and to have someone so unusually nasty. So bazar. Just thought management or whoever needs to know. I work hospitality, that was crazy.

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★ 1

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★ 1

This gym is running the same scams like all the other gyms when you try to cancel your account. I signed up for month to month so that I can cancel whenever I want. I tried to cancel today and they said I need to provide 30 days notice on top of paying for another month I am not going to even use. You cant call corporate and speak to anyone, you cant cancel over the phone, you have to go in person, and even after going in person they want to charge me for a month im not going to use just to cancel. This is just predatory scams to try to keep you paying for their bullshit gym. I want to cancel my memembership without having to jump through hoops, I should be able to cancel right from the app, but they purposely make it difficult!

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★ 5

Kudos to Youssef!!! Youssef is very welcoming and has a lot of patience. I walked in with lots of anxieties but Youssef helped me become very comfortable. He’s listening skills shows that he really cares for his potential members. Thank you so much Youssef!!! ❤️

Source: Google

★ 1

I canceled my Crunch Fitness membership exactly when I was told to, and I even have a receipt showing a $0 balance. Despite this, they tried to bill my card twice and are now threatening to keep charging me and rack up a balance until I pay for their mistake.

This is dishonest and unacceptable. I followed their cancellation policy correctly, and I should not be penalized for their error. Members deserve transparency and fair treatment—not false charges and threats to keep billing after cancellation.

If you’re considering a membership here, be extremely cautious with your billing and keep every receipt.

Source: Google

★ 3

Hours not good would be 1 star and should be 10$ a month another star off. Probably better than Planet Fitness pretty good gym. 24 hour ones are also a good options if you have weird hours or schedule. Still a pretty decent gym overall. Don’t forget they charge you a annual fee even if you cancel within 3 months. I misunderstood that part during negotiations.

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★ 5

It’s so difficult to pick a favorite class or instructor. They’re all so knowledgeable and push you to be your best, but here is my top three: Demetrius pushes you to be your best and if you’re looking for a class but also want tips on self defense. Lori and Kylie classes are no joke! They engage your entire body and you leave that class sweating and feeling the burn. 💕

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★ 5

Looking for a challenge? Looking to
Increase your game? Check out Kylie M’s Strong HIIT class at Crunch Fitness in Port St. Lucie. She offers multiple options per station, making every move both accessible and challenging. Her energy is top notch and is exactly what you need to get your morning started. Want a class focused on strength? Check out her barbell class. It sounds intimidating if you’ve never worked out with a barbell, but she makes it beginner friendly. Kylie M is definitely one of the best trainers at this location. Do yourself a favor and try one of her classes!

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★ 5

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★ 5

Love this gym I definitely recommend

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★ 1

NOT SAFE FOR WOMEN, this gym is not safe the parking lot is a recipe for a crime, women are followed and stalked and in the gym
Itself. Find a different gym or different location, I would not recommend this gym for safety reasons

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★ 5

Very large no problems finding machines to workout. Employees are all professional pleasant and helpful. Very clean

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★ 5

My favorite class is yoga flow with Dale

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★ 4

I joined this gym for a week while visiting a friend in Port St. Lucy, Florida and I must say this is one of the largest, cleanest, well organized and positively charged gyms I've seen so far in my life and I'm no spring chicken. This place is awesome.
The next time I visit my friend I'm staying a month.

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★ 4

I was in Port St. Lucie visiting my partner. Had to get me a workout. Since EOS does not exist up here I found a Crunch Fitness. Now let's start with the equipment. You can certainly get a good workout here but it lacks a vibe. Machines are okay at best, I prefer arsenal. They had a sauna with scored them a 4 star rating. The gym is clean. Not a whole lot of cardio machines. I had to pay $10 for a day pass which is ridiculous. In Fort Lauderdale they DO NOT charge for a day pass. I got my workout done, can't complain.

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★ 5

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★ 1

Staff treats people terribly and manager refuses to give me his name so I can report. Disgusting people. Disgusting place.

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★ 1

This place Trey’s to dry you up. They even have you pay maintenance fees I mean you have to pay 69 bucks to clean the place. Like are you serious. What a rip off they lie about the membership prices. With them you have to read the small writing. Horrible place

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★ 1

Joined July 29.99 was told I get a credit 24.99 get a bill 28.99. Then I get a year member fee of 64.19 these people are disgustingly we have to pain for them to clean the place? Like what the heck. Only been there maybe 4 times. People read fine lines this gym membership is horrible

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★ 5

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★ 4

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★ 1

Do not do business with this location. I became a member but had to move to another state so I had cancel. Just to get a call that my membership was still active and that I had to pay $150 just to cancel and not to have my information sent to a collections agency! I gave them the information of my cancelation and they said it was not in their system and I still had to pay $150 for no reason! They will steal your money! DO NOT DO BUSINESS HERE

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★ 1

Extremely rude staff! Very disappointing coming from Crunch! Especially the scrawny guy with the pony tail that looks like a girl working at the front. Do better.

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★ 1

Everytime I speak to the front desk, I can never get a correct answer.
Told them 3 weeks ago that I would be moving out of state and wanted to make sure I would only be charged for Aug and Sept. They said yes all looks good but check back at end of month.
I check today and they said your membership will expire in 3 days. Jayson comes over and again like last time I had a question for him, says nope nothing we can do about it ending in 3 days. They said I could get a month pass for $50.
Thank God I am moving snd leaving this place. Today ZERO cleaning wipes. The bathrooms are a mess and the front desk cannot help.

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★ 1

Gym refuses to cancel membership, even after online request to cancel and operational manager said over the phone to come by the gym. Gym management will not contact their leadership for assistance, and deflecting any requests for help. Appears to be a lock in scam once you're signed up.

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★ 1

UPDATE: Stuart is same owner and I called them since no one at psl besides Tommy would help. The district manager fixed account, took off all pending charges and all while another trainer was on the phone with me. He didn't even talk to me just listened to the situation and was understanding. TOMMY FOR TRAINING MANAGER AND FIRE ASHLYN. The last excuse she gave that was relayed to me from the front desk person not by her is that she is mad at the back office because the paperwork was turned in and they did not do there job. Wait what... I have been asking since July 7th and my trainer even apologized for not doing it when he was asked to. EXCUSE AFTER EXCUSE WITH THAT GIRL.

Horrible, Ashlyn is horrible, they can not get it together. Try and cancel and they do not let you. I have been asking since July 7th, in person, via text, over the phone. Ashlyn put it on the trainer, but did not tell him. Trainer said he would do it when I asked and he didnt. Didn't get done until Aug 18th and I got charged after my 90 day 1800 plus dollar contract was over. Yes you have to pay 1800 for 90 days and can not cancel before, then good luck canceling when you are allowed. The last picture were admittance to not canceling contract when I asked way before, not to mention I didn't go to my last 4 sessions which I gave notice on and was still charged for and I am being charged for 4 more that I will not go to because they did not cancel. Tommy was the only one to help and that was only due to Ashlyn making him because she would not talk to me. Feel free to call me my number is on my account with the last name on this post.

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★ 1

The gym is good, the only thing they have to improve is the issue about the guests that you can bring, ON TWO OCCASIONS I WAS EMBARRASSED FOR BRINGING SOMEONE, THE FIRST THEY DIDN'T LET MY FRIEND USE THE DAY PASS BECAUSE HE DOESN'T LIVE IN THE SAME TOWN, and the second happened today 8/21 THEY DIDN'T LET MY FRIEND USE THE DAY PASS BECAUSE HE DIDN'T HAVE HIS DRIVE, DETAIL THAT HE HAD A SCANNED COPY ON HIS PHONE, proving that he lives in psl.
IF YOU LOOKING NOT TO BE EMBARRASSED ABOUT, go to planet fitness or LA.
There they will treat your guest like FAMILY.

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★ 1

Totally not happy with this gym and the staff. The location is perfect between my job and where I live but the facility and the equipment didnt live up to the hype. Equipment is normally damaged or the odor in the building is so bad your eyes will water. The staff only seems to be super helpful with new customers but play money games when it comes to consistent customers. Your money is better spent elsewhere for sure.

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★ 1

This gym is a total mess. Machines are broken more often than they work, the staff couldn’t care less, and the place is always overcrowded and dirty. Honestly feels like they only care about taking your money, not providing a good experience.

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★ 5

Best gym in Port St. Lucie

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★ 1

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★ 1

Very pushy with personal training with clearly predatory policies that allows for trainers to cancel or reschedule last minute but will make gym customers lose their session if a rescheduling needs to happen within 24 hrs. I could not even cancel out the unpaid sessions. I feel robbed and scammed.

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★ 5

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★ 5

Grace is my favorite employee here, everyone is so kind and the gym atmosphere is amazing!

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★ 5

Muy buenas el mejor gimnasio de port Saint lucie

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★ 5

Awesome gym!!! Highly recommend!

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★ 5

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★ 1

Worst experience ever. The gym is crowded and unfriendly and loud. All they care about is upselling and getting members tied into long term contracts for various side services. The contracts are written so tightly that you can never actually cancel them and get them out of you bank account. WORST EXPERIENCE AND I HAVE BEEN TO A LOT OF GYMS!!!!!! And on top of that, the training contract I was roped into, when I was ill and did not make it to the meeting, the trainer said they would let me know when other times to make it up were available and I never heard from him again!

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★ 1

If you invite a friend "VIP" dont expect them to work out with you for at least another 45 min while the staff trys to upsell your guest on classes and tour the gym while you sit on the bench.

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★ 5

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★ 5

Best gym in the area huge area and front desk are super helpful promote sarah and autumn they are so positive

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★ 1

Staff very rude and gives you the run around when you call. Processed payment for a teen without a signed contract or parental consent, now management is not available everytime you call.

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★ 5

Instructor Janelle is a good trainer, she focuses on everyone in the class and is very careful to protect us from injuries. I 100% recommend her because I can tell she really cares about us!

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★ 1

i paid all
my overdue and monthly fees and i think i got overcharged but didn’t wanna argue and now there trying to charge me a 15 dollar late fee as i cancelled my membership already on the 8th

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★ 1

If I could give less than 1 star I would. This place is a scam and just wants your money. I signed up and went ONCE , then I had a knee injury causing me to need surgery and not drive days after signing up. Immediately I called to cancel since I would be out for 6 months at least and they told me I couldn’t because it was within 3 months. Mind you I cannot walk , drive , do anything. I went through the corporate office and they told me they put a “freeze” on my account for medical reasons. Yet every month I was still charged then I was charged an annual fee for a gym I only used once. When I called to ask about the freeze they said nothing , when I called to cancel AGAIN they said I needed to pay off the 3 months and then they’d cancel. So I did , I just wanted to be done , now today I’m charged another $95 for a “payback payment”. I have bank statements and emails all stating it is canceled , I won’t be charged. I just asked them to take my card off file and she said she can’t because my payment is still pending. Terrible place. Keeps your card on file so they can continue to charge your account with no explanation. Meanwhile on the app my membership says Canceled but I keep getting charged ! 0/10 never go here.

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★ 5

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★ 1

These people are scam artists. I had gone in to cancel my membership and the girl at front desk told me I couldnt then and I had to wait until after to July 1st. I go in to cancel on July 6th as she had said and they told me I had to pay another $35 dollars to cancel when they had already drafted my account on July 1st for the entire more. So basically they’re charging you another entire month to cancel. How is that even legal?

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★ 5

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★ 1

I don’t recommend at all. They are scammers. You can’t see your membership even after the three month minimum and they still try to charge you And pull money out of your bank account

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★ 1

I like this gym, but the staff… some of them act like you’re bothering them when you’re asking for a hydro massage etc..Sometimes they have someone who is very welcoming but other employees act like you’re bothering them. I never leave reviews but it’s happened multiple times. Makes your location look like you just hire anyone. they need to work on their customer service. I had this girl with dirty blonde hair and a guy with glasses and a ponytail completely ignore me and continuing their conversation. So rude, they only acknowledged me when a guy in the back asked “what can I help you with?” Trust me I don’t want to talk to you guys either but unfortunately I need to ask for a hydro massage etc. very unpleasant visit this time around.

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★ 5

When you come to crunch Port St. Lucie make sure you see A.J. at the front desk

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★ 5

Once I made the decision to make a life style change, Crunch was the best place to go. The prices are affordable, the equipment is plentiful and the staff is professional and friendly.

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★ 3

Crunch is overall a good gym. It's very big and very hygienic. Not only that, but they have some interesting programs too. However, Crunch really likes to hold onto you and keep your wallet hostage. If you don't read all of the fine print and terms of service, they'll really screw you over. It honestly feels like i'm walking into an LA Fitness.

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★ 5

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★ 5

Mario aka Coach Rio was extremely helpful. I came to him with a simple question and ended up learning much more then anticipated. You can tell hes definitely passionate about fitness. Hes also very friendly and motivating!

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★ 5

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★ 5

5⭐️
Classes with teachers Demetrius B and Path wowww You can to mix workout with Boxe and zumba!!!!! Try ahannnnn You will see how is awesome!!!!!
Thank you all Team Crunch in PSL 👏🏻

Source: Google

★ 4

I enjoy this gym so much. I just joined a few weeks ago. They were running a $1 down, first 30 days free promotion. I like it so much because they have some amazing brand new equipment. And a lot of it. Its busy, but spacious. The staff are all friendly. Always smiling and saying hello. I also like all the classes they offer. I have a lower tier membership, so I don't have access to the classes but they're always packed and look fun from what I can see.
I have just two complaints really. Wish you could turn the lights off in the sauna and I wish there was more privacy with the showers.
Other than that, it's a big, clean, and supportive gym with great membership prices.

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★ 5

I LOVE CRUNCH GYM IN PSL in special two classes with the best instructors Dimitri (boxe class) and Path (zumba class)!!!!! The Team works in the gym is so friendly and professional, Thank Y’all!!!!!!!!

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★ 4

Gym itself is modern, clean and wonderful to workout in. There’s just more tripods than I’d like. Also, I like the vibes earlier in the day here, than the evening and night hours.

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★ 5

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★ 5

Love this crunch!

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★ 5

Staff members are awesome.

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★ 5

Love the sauna after a work out!!

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★ 5

It's a great gym !

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★ 5

Best gym in St. Lucie county

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★ 5

Good gym

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★ 5

Gym rules I like the machines!

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★ 5

My husband and I joined before they even opened and we love it. The whole environment is great and the staff is always so helpful.

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★ 5

Great gym

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★ 5

Best place nice staff💯💯💯

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★ 5

Crunch is awesome!

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★ 5

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★ 5

Awesome class with Amber and great
Front Desk AJ is an Rockstar

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★ 5

Amazing Zumba classes and instructors! It makes working out fun!

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★ 5

Amazing Zumba and bike classes

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★ 5

Great gym. Wonder trainers who are super attentive and support. The gym is kept clean and the machines are kept up to par.

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★ 5

6 months later and I STILL love this gym. AJ at the Front Desk is THE BEST! Always smiling and welcoming. Seriously, make Crunch your gym.

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★ 5

Crunch fitness it’s an amazing establishment everything it’s brand new and clean all the time . Aj and autum are so helpful they are amazing front desk

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★ 5

Crunch is definitely the best gym in the area. They have a ton of variety of machines, weights, offer classes and one on one training. Something for everyone. Special shout out to Jackson, Autumn, and AJ for their amazing customer service!!

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★ 5

amazing place good workout area

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★ 5

All good things to say about Mario and Christian helped me out a lot really wants people to succeed with their journey crunch A+

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★ 1

This is absolutely insane.. Do not sign up for personal training, they automatically renewed my personal training membership (per policy), this was not clearly mentioned when I signed up, they don’t notify you my email and won’t let you cancel it either if there is a due amount! Definitely going to the Better Business Bureau, State Attorneys Office and the Federal Trade Commission to let them know about this.

Source: Google

★ 1

Went to the gym this morning, used a box that was reserved in a personal trainers spot but was vacant at the time. Was approached by Matt very disrespectfully, and called many slurs and he even tried inciting a fight saying “come get a case” pointing at his jaw. Been working out for 3 years at crunch and never had this happen to me. Absolutely untolerable.

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★ 1

This gym is the first gym in my fitness career (since 2007) to be utterly unprofessional. They make me feel unwelcome, act rude and play stupid games (when my husband trains with me) by the personnel; from the manager, asst manager, and coaches. All females. Manager kept calling me Ruth which clearly is not my name. Kept messing my husbands account just to have some form of interaction and waste our time. They all behave for lack of better words thirsty and desperate everytime my husband comes along, but when I come solo it's a completely different vibe. I'm so glad I have other gyms I can train at because the environment here is the worst.

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★ 5

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★ 5

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★ 5

Staff is knowledgeable, trainers are awesome. friendly, always a smile as soon as you walk in. Amazing classes and the equipment is top notch. Sauna, tanning and two types of massage chairs. No judgment no awkwardness. Great experience.

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★ 5

Went in to take a look around the place because last gym wasn’t cutting it. Got sat down with Tommie and he was so knowledgeable and friendly that I signed up to have him as a coach. Man is energetic, passionate, and keeps me motivated. But most of all he knows people have limits and while he does push them, he won’t push to the breaking point which I appreciate. Would recommend.

Source: Google

★ 5

Great gym, I love the variety of classes they offer like yoga Pilates HIIT classes.. lots of variety and the gym itself is nice too if you want to work out on the floor.. great massage and tanning perks too

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★ 2

Social club 😒Love the equipment, when you can get on it. Way too crowded for me to wait for equipment I want to use. Too many social media stars …. Should not have to wait 30min for a leg extension machine.

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★ 5

I’ve had such a positive experience working with James ! From the very first session, it was clear that he truly cares about helping their clients reach their personal fitness goals. What stood out most to me is his ability to tailor workouts to my specific needs, while still pushing me just enough to grow stronger each week.
He brings the perfect mix of encouragement, accountability, and expertise to every session. Whether we were focusing on strength, endurance, or flexibility, I always felt supported and challenged in a good way.
On top of that, his energy is super motivating. Even on the days I wasn’t feeling 100%, I left our sessions feeling better both physically and mentally.
If you're looking for a trainer who is knowledgeable, genuinely invested in your progress, and great to be around, I highly recommend James Vaughn :)

Source: Google

★ 1

I moved from Port Saint Lucie to Wisconsin, there is no Crunch nearby, so I decided to cancel my membership. They won't let me cancel and the excuse is that I have to go to the gym in person to cancel it. So while they will continue to charge for the membership, we are in a digital age where the gym requires you to have the app to register your entry, but to cancel it I have to go there... scammers.

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★ 5

Three Years of Life-Changing Coaching!

Tommie has been my personal coach for the past three years, and I can confidently say that working with him has been one of the best decisions I’ve ever made for my health and overall well-being. He’s not only incredibly knowledgeable, but also deeply committed to helping his clients reach their goals in a sustainable and realistic way.

When I first started, I lacked consistency, confidence, and structure. Tommie helped me build a strong foundation—physically and mentally. His approach is never one-size-fits-all. He tailors each session to your goals, your lifestyle, and your progress, always pushing you just enough while keeping things safe, motivating, and fun. The results I’ve seen over these three years are beyond what I ever imagined possible.

What sets Tommie apart is his ability to inspire and educate at the same time. He genuinely cares about his clients' success and goes above and beyond to support them. Whether it’s fitness, nutrition, mindset, or just staying accountable, Tommie brings 100% every time.

If you're thinking about working with a coach who truly delivers results and supports you every step of the way—stop searching and call Tommie. You won't regret it!

Source: Google

★ 5

Great energy here! The equipment is great too, so much selection.

Source: Google

★ 5

We love CRUNCH fitness!!! As you walk in, somebody always greets you. To checkin, just hold the app up to the reader. There is usually some music playing. Everybody looks so healthy and in tune with getting in shape.

Source: Google

★ 5

Best gym I've been to especially the recovery area

Source: Google

★ 5

Good place

Source: Google

★ 5

Great gym, always clean. Great staff

Source: Google

★ 5

Source: Google

★ 5

Love the gym

Source: Google

★ 5

We just signed up for personal trainer sessions with Tommie and it's been great!! Super friendly and educational, and the workouts are intense and engaging!!

Source: Google

★ 1

I have repeatedly requested a change to my membership and although I am told yes the change has been made time and time again they continue to overcharge my account. The gym has a nice look to it however, just be prepared to either be ripped off or be SUPER SURE that the membership you chose since the beginning is what you want because otherwise you are LOCKED IN WITHOUT A CHOICE.

Source: Google

★ 5

Crunch Port St Lucie is amazing they have everything we need to achieve our fitness goals. And I have to shout out Tommie he’s extremely knowledgeable, takes his time to make sure you understand what’s actually happening during training sessions, and he keeps it fun and challenging throughout, I feel like my goals are finally in reach.

Source: Google

★ 5

Great feeling great people Tommy especially doing a great job helping me get to my goals

Source: Google

★ 5

Tommy from crunch is an awesome trainer. He brings nonstop energy and actually makes working out fun. He focuses on proper form and listens to your input, and guides you in the right direction. He is super supportive and knowledgeable. Highly Recommend!

Source: Google

★ 5

I've been working out at Crunch PSL for the past few months, and I couldn't be happier with my experience. The facility is clean, well-equipped, and has a positive, motivating atmosphere that makes coming in something I actually look forward to.

What truly sets this gym apart, though, is the incredible personal training. I've been working with Tommie, and the difference in my fitness and confidence has been amazing. He took the time to understand my goals, created a customized workout plan, and has been supportive and encouraging every step of the way. Whether it's strength training, cardio, or mobility work, Tommie is knowledgeable, professional, and always brings great energy to our sessions.

Thanks to Tommie and the team at Crunch PSL, I feel stronger, healthier, and more motivated than ever. I highly recommend this gym and especially the personal training if you're serious about reaching your fitness goals!

Source: Google

★ 5

I’ve started going to Crunch since day one, and really have no complains. I was recently assigned to Tommie for personal trainer and have felt great about our training sessions, especially because I feel he is giving the extra mile and is involved with his clients. And even when I’m so sloppy he is patient enough to give me the push I need and make get back on track!

Source: Google

★ 5

Source: Google

★ 5

I took the boxing lessons with Tommy one of the staff at crunch and it was a great experience. Really pushed me and challenged me and showed me that I was capable of doing more. Definitely would recommend and do again!

Source: Google

★ 5

Loved the gym! Crunch is my gym and I’ve been working with Tommie he’s been amazing with helping me with cleans and I’m grateful for it.

Source: Google

★ 5

I’ve been training with Tommie for the past few months and in that short period of time I have already seen a transformation not only with my body but also with my nutrition. Not sure where I’d be in my health journey if it were not for Tommie. 10/10 would definitely recommend, go up there to crunch and sign up with this dude. He’s knowledgeable and professional and keeps YOU accountable and motivated.

Source: Google

★ 5

Best place on earth

Source: Google

★ 5

I've been going to crunch for about a month now and im very glad that I chose to switch to this gym! Love the setup and variety of machines, you never really have to wait to use anything! I signed up for personal training sessions with Tommy also! He has helped me improve myself on so many levels and having that extra push and positive support that he gives makes the experience even better!

Source: Google

★ 1

This gym is a classic case of quantity over quality. It’s overcrowded, built with cheap equipment that started breaking down in the first month. The most-used machines aren’t even duplicated—showing a real lack of planning, as if the owner has no understanding of what gym goers actually need. On top of that, there’s a hidden cancellation fee and a deliberately frustrating process that forces you to come in twice just to cancel. It’s all about locking people in, not delivering value. My mistake for giving a commercial gym a chance, guess you get what you pay for.

Source: Google

★ 5

Source: Google

★ 5

Best gym in the city love this place! Great people super friendly staff and it’s a clean gym. I like the turf space and the amount of cables they have to use. Also their group training is awesome ask for coach D!

Source: Google

★ 5

Source: Google

★ 5

I've been to every gym within 30 min. Literally the best gym I've ever been too. Price is unbelievable. Equipment top quality. Huge. Knowledgeable trainers. Awesome class options. And the best part is the rest and recovery area post workout. Take my money. Just join.

Source: Google

★ 1

A BUNCH OF THEIVES!!! DO NOT SIGN UP ONLINE!!!
I signed my daughter up online because one (just one) of their employees kept denying her entrance because apparent if you are under 18 you cannot be a guest. So, I had to get her her own membership. She can get her own membership BUT cannot be a guest. Thieves. So, I signed up online. I was not aware that if you sign up online- you do not get any promotions or special rates. I signed up for an annual membership (ALSO DO NOT DO!!). I paid a registration fee (DID NOT NEED TO PAY IF I SIGNED UP INSIDE) of 70 something dollars. AND they charged me an annual fee of 69.99 (DID NOT NEED TO PAY IF I SIGNED UP INSIDE and did month to month instead of annual) AND now I am in an annual contract. Not that I care because she uses it, but they wouldn't change anything, offer any discounts or wave any fees. You would think that someone who is agreeing to stay at your gym for a whole year that you would be more willing to wave a fee. No. Leann was very unhelpful and unconcerned.
I believe I signed up on the phone but am looking now at my emails and trying to see where I signed the contract. Because on top of that they never started charging me, so when I called to correct that, they decided to charge me the annual fee plus 2 months THEY FORGET to charge me causing me to overdraw my account. THEY COULD HAVE TOLD ME this when I was so honest and kind to point out to them that I had not been charged. I spoke to at least two people inside (because I had to sign stuff anyways for my daughter being a minor) and then on the phone to inform them THEY hadn't done their job correctly. Do you think that EITHER one of the people informed me that I could have a better deal? OR even hey by the way you will be charged two months you owe us PLUS an annual fee that we did not take out yet. NO, they just take money out without saying anything. I asked too, what would be deducted out of my account and was not informed of addition fees or late payments. Just awful customer service, seems like ALL THEY CARE ABOUT IS GETTING AS MUCH MONEY AS POSSIBLE.

Source: Google

★ 5

Source: Google

★ 5

The best gym

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★ 5

Gracie (in training) saved my membership AND my health. I was totally new to the gym scene, and totally overwhelmed with the equipment. She made a program for me that i could keep up with-and later crushed. She got me to love working out! And Sarah is not only the sweetest front desk rep, she also plays the best workout music!! These girls are 10/10

Source: Google

★ 5

Source: Google

★ 5

Friendly staff and everyone is kind and courteous to others and enjoy working out there

Source: Google

★ 1

Customer service is horrible. There is no corporate phone #, any and all complaints get filled in the trash can because it doesn’t go anywhere past the front desk.

Source: Google

★ 1

We are very disappointed for the men’s showers, I’m tired to ask about and always is the same running around, we are paying to enjoy exercise and showers specially in the morning already thinking to cancel and go to across the street.

Source: Google

★ 1

FILTHY mens sauna. Looks and smells disgusting. Seems like it rarely, if ever, gets cleaned. Not a good look for a "new" gym.

Source: Google

★ 5

Source: Google

★ 1

I HIGHLY DO NOT RECOMMEND THIS GYM!!! The staff have NO respect, do not give managers the messages, and the managers will NOT call you back. They are not understanding and do not care whatsoever. It took me ALMOST A MONTH to cancel the memberships. I kept hearing they'd call me back, & NEVER did.. The managers are in meetings ALL DAY "supposedly" but when I went it they are standing at the front desk hanging out.. I will never go back & would not recommend this place to my worse enemy. I even left an email to corporate with the note that I would hear within 24-48 hours, and NOT A SINGLE WORD!! Save your time, and money, go to a better gym, like LA Fitness or Anytime Fitness. Oh last comments, don't bother with the personal training, they just WONT show up, and you will still be under contract and can't cancel.

Source: Google

★ 5

Sarah was extremely helpful. She gave me a full tour and showed me everything in detail. I cant wait ti start working out here!!!

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Beautiful facility! Super clean and tons of machines.

Source: Google

★ 5

AJ and Sarah are awesome. Employees of the month.

Source: Google

★ 5

Source: Google

★ 1

I’m American and my wife is a Brazilian immigrant. Today, one of the staff, (skinny, racist white guy with glasses), said to her something along the lines of “y’all come to our country to take all our money.” I’ll update my review when I find out this ignorant individual is fired because the equipment is fine and the gym is clean, but this guy really isn’t great for business.

Source: Google

★ 1

They require a 30 day notice to cancel and charge you for that month you can't even go because you moved

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★ 5

youssef is so kind and helpful! go see him!

Source: Google

★ 5

Source: Google

★ 5

Love the openness of this gym. The equipment and machines are top notch. I love the yoga classes and Dale is THE BEST instructor. The staff are also very kind and helpful.

I suggest AVOIDING a yoga class taught by Samantha. Her instructions are lazy, her poses and sequences make no sense and she will spend a good 20 minutes talking rather than giving good instruction. She has a condescending air about her and makes the yoga practice unenjoyable. Please find a replacement!

Source: Google

★ 5

Just wanted to give a shoutout to Mosa
She’s such an awesome instructor if you do any of the yoga / Pilates or ride classes you should try to plan for one of her classes.
There are a lot of great instructors though.

Source: Google

★ 5

Source: Google

★ 1

This gym is an absolute disgrace. From the moment you walk in, you’re greeted with rude and apathetic attitudes from the receptionists. I got a free one-day pass (issued by the gym itself on their own website) to try the place out since it’s closer than the one I usually go to… but what a disappointment. The “ladies” at the front desk told me I had to pay $10 to enter. Excuse me? What about the free pass? It’s not about the $10 — that’s not a big deal — it’s about the audacity and total lack of respect for their own brand. Why offer a free pass if you’re just going to try and charge people anyway, like we can’t read?

In the end, I went back to my regular gym, where they at least know what customer service is. And now, looking through the reviews… what a surprise! They only reply to the pretty comments — probably written by themselves. But real complaints? Legit concerns from actual or potential clients? Silence. What a brilliant example of “customer care.” I honestly feel bad for the owner, because having such incompetent staff running the front desk is the fastest way to kill a business.

Source: Google

★ 2

Enjoy while u can- it's going down fast...
Huge setting, great equipment, but the "out of order" signs are beginning to appear on more and more pieces of equipment, several TVs are frozen and it's been a full 4 weeks since 3 out of the 4 men's showers were working properly (scalding hot water or nothing), and 3 weeks since I notified staff (twice)... a ton of promise if managed and maintained better.

Source: Google

★ 5

Amazing gym, even when its packed there is still enough equipment to continue my training and staff is so welcoming.

Source: Google

★ 5

this gym is so nice and the employees are great!! sarah and Aj are so sweet!!

Source: Google

★ 5

Clean and friendly

Source: Google

★ 1

Let me start by saying ..I really wanted to sign up with this gym when I was invited.. now let’s start with the part of when I was invited. I was INVITED as a guest to be a part of one of the classes that was offered. When I arrived I was greeted with a smile by who I was informed as being the manager …her name is LEANNE..I want to call her out by name because as the manager ..LEANNE did not represent or provided good customer service. ONCE I informed LEANNE why I was there she immediately told me the class was full…ok..when I couldn’t understand why ..LEANNE then proceeded to show me a paper which had two columns one for members the others for ppl on the waitlist ..which I was on the waistlist and called me out by name .ok fair enough .members come first ..so I prepared just in case and got a free pass online ..even though I was already just a little annoyed to the fact that I was not able to get into the class and I drove 25 minutes to get there to a 9 o’clock class. leanne proceeded to ask me for my ID. I gave it to her. Then this is where things turned left. Leanne stated that in order to use my free pass, I need to have a tour. I informed Leanne that I am already familiar with how a gym works and because I’m already frustrated about what previously happened before can I avoid taking the tour. Leanne insisted that all new members need to take a tour prior to using the gym. I asked again since I have been standing here for at least 10 minutes discussing why I couldn’t get into the class that has been full and I have a free one day pass. Can I please not take the tour and start working out to relieve some of this frustration that I have been dealing with. Leanne insisted again that anyone using a free pass per company policy. Will need to take the tour. I then ask Leanne is there any other way that I can avoid taking the tour at this point in time? I am very highly annoyed. Leanne proceeded to say I can sign you up as a member instead. So here’s my dilemma I asked Leanne do you think that you are providing Customer Service knowing the fact that I’m already annoyed and even more highly annoyed at the simple fact that I cannot use my free pass now without jumping through hoops. I asked Leanne did she think that asking me to join to avoid a tour was the best customer resolution that she could provide. I then asked Leanne how long would this tour take. Leanne indicated that the tour will take 10 minutes. For anyone reading this review since Leanne could not answer the question did she think she provided good customer service to a already frustrated customer who just wanted to work out, even though I was willing to overlook that I could not get into the class. Did she provide good customer service by offering me a frustrated customer to sign up with the gym just in order to avoid doing a 10 minute tour? I continue to say Leeanne‘s name so that if the company decides to read this review, they will then go back to Leanne and provide her with better training on how to do problem resolution. I am more upset at the fact that I had the ultimate objective to sign up prior to all of this happening and now I would not refer anyone because Leanne represented crunch fitness, and her lack of customer service is not worthy of signing up.

Source: Google

★ 5

Autumn and Grace are the sweetest! This gym is amazing!

Source: Google

★ 5

Source: Google

★ 5

Autumn, Youssef, Cristian, and Grace are amazing staff. They always welcome me with a smile when I come in. The gym is very clean and large. A great variety of equipment. Would recommend!

Source: Google

★ 5

I love this gym, Christian at the front desk is so friendly and helpful!

Source: Google

★ 5

autumn and youseff are fire

Source: Google

★ 5

Best gym in psl

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★ 5

Best gym in PSL

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★ 5

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★ 1

Went once costs me $92. Traffic was congested at the time I could go, so I tried to cancel. They made me pay for 3 months plus other fees....I joined for $15..read your contract. They are snakes...i joined with the no commitment plan. Paid extra, and they made me commit. Liars.

Source: Google

★ 5

Great experience

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★ 5

This gym is awesome super friendly staff and nice atmosphere! :)))

Source: Google

★ 5

Love this gym all my friends go, the machines are amazing, and the morning staff are fantastic!

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★ 5

They’re the best crunch I’ve been too, and the cleanest!!

Source: Google

★ 5

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★ 5

staff here are super cool!

Source: Google

★ 5

Great brand new facility, somewhat crowded at times but the place is huge and has everything you need for any kind of workout

Source: Google