★ 5

I love the free amenities that come with the membership, especially the Hydro Massage!🥳

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★ 1

My wife Kayla is a member here and she was embarrassed /judged by Halie she was extremely rude to her wouldn’t even tell her the managers name then had her male coworker harass her on a private number neither of us will ever be back to this location she’s being reported to corporate she couldn’t even handle replenishing air freshener in the locker room

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★ 3

Looks nice however it is very loud and the equipment is really close together. Not much room to maneuver. Friendly staff.

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★ 5

I absolutely love Crunch Fitness at Regency! The gym is always clean, the equipment is top-notch, and there's a wide variety to choose from. The staff is friendly and welcoming, always ready to help with a smile. I especially appreciate the range of classes they offer, which keeps my workouts fun and challenging. The environment is motivating, and it never feels overcrowded. Whether you're a beginner or an experienced gym-goer, this place has everything you need to meet your fitness goals. Highly recommend!
Time to get fit
I’ve been a member at several gyms over the years, but Crunch Fitness has truly set a new standard for what a fitness center should be. From the moment I walked in, I was greeted with warmth and professionalism by the front desk staff. The atmosphere is welcoming, energetic, and inclusive — a place where people of all fitness levels feel comfortable and motivated.

The facility is always clean and well-maintained. Equipment is state-of-the-art, plentiful, and thoughtfully arranged for efficiency and safety. Whether I’m lifting weights, using the cardio machines, or doing functional training, there’s never a shortage of space or resources.

What really stands out at Crunch is the staff — particularly the trainers and group class instructors. They are knowledgeable, approachable, and genuinely passionate about helping members succeed. The variety of group fitness classes offered is impressive, from high-intensity interval training to yoga and dance — there’s truly something for everyone. I’ve learned new skills, improved my health, and met some wonderful people along the way.

I also appreciate Crunch’s commitment to affordability without sacrificing quality. The membership plans are straightforward and transparent, with no hidden fees or pressure tactics. The management team is responsive, professional, and clearly values member feedback and satisfaction.

If you're looking for a gym that combines top-notch facilities, expert staff, a fun and inclusive culture, and great value — Crunch Fitness is the place. I’m proud to be a member and highly recommend it to anyone serious about their fitness goals.

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★ 4

This is a good gym! It’s very clean and the staff is nice! We usually come at 4:45 AM so it’s never crowded in here! My BIGGEST Complaint about the gym is the sauna! The sauna is never hot enough! Whether it’s 5 am or 9am, the sauna is never hot enough! You typically have to be in the sauna for 20 minutes before you break a sweat! I hope this would be fixed ASAP!

Also, it’s almost always FREEZING cold in here! You will need a sweater for sure! Maybe this will change in the fall/winter.

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★ 1

Don’t go to this location this place is so tiny not worth the 30 min drive Asian lady is rude up front

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★ 5

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★ 5

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★ 5

Me gusta todo del gimnasio,desde el front desk hasta las clases. Las de zumba son mejores.

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★ 5

Best gym ever... I started since it opened in Jacksonville and I loved it. His staff is amazing, super nice people, I love sole's classes and meeting people from all over the world. They always welcome you with a smile and energy.

On two occasions I have been injured for making bad movements and they have been there providing you with services to make you feel better and worried about yourself and I appreciate that very much.

Congrats team 💪🏽

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★ 5

Danica was amazing at the front desk !!

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★ 5

Great gym — had everything I needed! The equipment was in good shape, the music kept the energy up, and everyone there was super friendly. Definitely a great environment to get a solid workout in. 💪

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★ 5

Im have been her for a month now, and im loving everything, the stuff are so nice, thank you guys so much!!

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★ 5

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★ 5

Beyond thankful for everyone at Crunch on Atlantic! Donaca, Kevin , Jean , Robert and most definitely my trainer Awilda!! It’s not just a gym , it’s a welcoming environment, no judgement, encouragement to push through the end of every work out !! #notjustagym

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★ 5

I love the amenities I can use after working out to relax the muscles and refresh my body. Everyone is so sweet here, especially my trainer Awilda.

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★ 5

Love this location! The staff and the people here are great! Love the classes that are offered. There are peak hours so plan ur gym trip accordingly! The trainers are very motivational and look like they enjoy being there.

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★ 5

Puedo pasar dos horas en mi practica el lugar es fantastic los muchachos q trabajan alli super . Mike y los demás super atentos

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★ 5

very clean gym! great employees love it here

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★ 5

Awesome trainer
Great facilities
Amazing clases

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★ 5

Pretty good staff, friendly environment. Lots of options to workout. Definitely recommended

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★ 5

Great atmosphere nice and clean great staff

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★ 5

Love Crunch Fitness!!

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★ 1

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★ 5

I love this gym! They offer great classes with knowledgeable instructors. The gym stays clean and people are mostly respectful when working out.

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★ 5

This is more than a gym; it’s genuine community. From the moment I walked in, I felt completely at ease. There is zero judgement here. It’s a place that welcomes everybody, every ability, every background. Staff aren’t just friendly, they offer sincere, non-self-serving support focused entirely on your goals. If you e ever felt intimidated by a gym environment, this is the safe, uplifting space you’ve been looking for. They embody what a fitness center should be.

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★ 5

Friendly atmosphere, welcoming crew!

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★ 5

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★ 5

Been coming in recently and always love it. Always clean and tidy and a great environment to work out in!

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★ 5

Hailey is the best! I love coming here and seeing her and Emmy!

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★ 5

Amazing gym with amazing personal and equipment. I am astonished by the help of certain trainers at being able to help and support clientele. While i've only witnessed his greatness through watching his training sessions of others, I would like to personally thank Shane Munoz for his amazing work as a trainer. Although i'm not as experienced as he is in the industry, I can tell from his amazing and eloquently inspiring tactics of coaching that he is well versed in gym etiquette, ethics, and pronounces a high level of fitness intelligence. This is an amazing gym and I will recommend it to every friend I have!!

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★ 5

a truly life changing experience, Personal trainer Shane Munoz has influenced my soul with his 1 on 1 training, and i’m currently starstruck by his gloriousness. It is a blessing and a joy to be able to be in his presence.

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★ 5

This is the greatest place I’ve ever been to. A fellow named Shane Munoz, a personal trainer, was super helpful and just an overall stand up guy. Would highly recommend going here.

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★ 5

10/10 great equipment and amazing personal trainers
Would absolutely recommend

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★ 5

The gym is very clean and the staff is very outgoing and professional.

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★ 5

A gym for all people!

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★ 5

Love this gym! So much space, lots of machine, and the most squat racks I’ve seen at a gym! The people here are great too! Met so many new friends!

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★ 5

Diamond is amazing!!

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★ 5

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★ 5

Workers and personal trainers are great. The facility is always clean and has great equipment. Highly recommend.

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★ 5

Work out here and its just been a great experience.

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★ 5

Amazing staff and great equipment! Highly recommend getting a membership here!

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★ 5

I love crunch fitness! The children crunch is awesome as well to hit the gym and have child care right with you!

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★ 5

My favorite place to go and release the stress of the day. Classes help me stay active and focused everyday on my personal health and fitness goals. Come in and ask for Diamond and pick any of their fitness classes to get started. You won't regret it!!

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★ 5

Crunch fitness is like a club every night from Zumba to pump it up. The classes in the mornings are just as good. What I'm trying to say is come out and join any class and get your money worth.

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★ 5

Amazing place with amazing people!

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★ 5

Dj ish approves crunch fitness the best in US !!!

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★ 4

Great gym and great fitness instructors!

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★ 5

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★ 5

Smells like carrots

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★ 5

Hailey is so amazing!

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★ 5

Great gym awesome gym

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★ 5

I love crunch they r so cool

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★ 5

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★ 5

The team was really great on helping me out with any information I had they took care of it with no problem just want to say thank

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★ 5

Joe was very helpful and always has a smile! He has a great personality nice guy. The gym is pretty clean with great tunes and lots to offer. Definitely worth checking out!

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★ 5

The ladies at the front desk, Halie and Diamond, are absolute rockstars and kind. The staff here really aid in contributing to an amazing workout experience!

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★ 5

Front desk staff is amazing. Halie and Diamond are really enthusiastic and kind.

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★ 5

It’s like a 2nd home for me and they have a great staff I recommend coming to this gym always crushin it here

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★ 5

Great team of workers, good to see a bunch of familiar faces from school

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★ 5

Best gym in all of JAX !! If you’re looking to achieve your goals…Go to this Gym ONLY!!

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★ 5

Love the staff the gym is great!

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★ 5

HALIEEEEEE!!! we love her downnnnnn🩷 she’s the BEST! Rajani is my FAV trainer, he pushes us to our limits everyday 💪🏾

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★ 5

Halie is one of the best people at Crunch in Regency Park! She always has my back, she’s my go to girl!! 🩷

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★ 5

Friendliest workers ever and best fitness instructors

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★ 5

Great gym, great trainers, state of the arc equipment, best gym I’ve had since coming to JAX.

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★ 5

Great gym! Halie is super helpful and always kind and welcoming.

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★ 5

excellent space, everything is clean and the music is good

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★ 5

Me and my granny love crunch
The employees are always helpful
And Keith is one of the best trainers definitely recommended it’s so much fun you’re losing weight and don’t even feel like you have to time goes by fast when you have fun That point make you feel like family

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★ 5

I think keeping number one you come out. I think this place is awesome. Everybody. Get along everybody, we all like family?

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★ 5

Super para hacer ejercicios y cuidan niños en un salón.

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★ 5

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★ 5

Crunch Regency Park is a clean and well maintained gym. The staff is very friendly and knowledgeable

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★ 5

Crunch is the best

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★ 5

Great and clean friendly!! Nice environment

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★ 5

Me encanta el Gym. Increíbles clase!! Mi preferida la zumbaaaaaa

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★ 5

Zumba with Jaz always starts my Saturday off right!

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★ 5

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★ 5

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★ 5

THE BEST GYM I HAVE EVERY BEEN TOO. My man lost 40 lbs coming here.

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★ 5

Best gym in Jax

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★ 5

Love the Way the gym smells love the way the equipment looks. Everything is always clean. Bathrooms are always clean. I love it in there. People are amazing in there and one thing that I love is that they talk to you as soon as you walk in.

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★ 5

Keith and Danica are amazing ! The staff is always nice to me !

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★ 5

DANICA IS AMAZING!!!!!!

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★ 5

Love love love ❤️ love the updates, team is amazing, and every ALWAYA freaking works! Now for the classes 😅 I have to finally get to one!

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★ 3

Gym is too told atleast turn some fans off I would like to be hot rather cold not having to go to a sauna to sweat

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★ 5

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★ 5

Shoutout to trainer Soledad D for keeping it FUN

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★ 2

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★ 5

Great equipment, great staff. Keith helped me get started. Infered sauna is nice and equipment is all new and modern. Very clean facility. Doesn't smell like a gym.

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★ 5

I love Crunch family.

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★ 5

This is one of the best gyms I've ever been to ❤️

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★ 5

A great gym with wonderful people

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★ 5

Amazing people always treat me right great at their job definitely good hospitality amazing trainers everybody is very outgoing well-spoken and friendly and nice the environment in all the tools everything you had is literally there pretty much the best gym I ever been to I can't even lie prices are decent and fair which is a great thing I don't understand how people wouldn't want to go to the gym this gym is literally the best gym I ever been to

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★ 5

Amazingly clean gym cleaning crew does great work front desk are amazing people equipment are up-to-date and perfect Managers are amazing people Especially Danica

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★ 5

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★ 5

Kieth and his team of trainers have been so helpful in my journey, my trainer Rajani has been very supportive helping me with my goals. I highly recommend the personal training here as they will absolutely get you in the right direction, the rest of the staff is very helpful as well and very friendly. I will always recommend crunch regency to all of my friends

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★ 5

I’ve been coming to Crunch for a little over a month by myself…never felt uncomfortable. Greeted every morning and even had someone see me struggling with a machine just come over and help. Never felt judged. I really enjoy this gym.

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★ 5

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★ 5

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★ 2

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★ 3

Nice gym, but the Asian girl was pretty rude and unprofessional this morning

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★ 2

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★ 4

Great bang for your buck

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★ 5

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★ 5

Great gym. It has a infrared sauna bonus to the gym plus a regular sauna in the locker room.

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★ 5

I just want to give a big shoutout to Diamond and Halie at Crunch Fitness!

Diamond is absolutely amazing in Kids Crunch she’s kind, attentive, and truly makes the space feel safe and fun for the little ones. My child loves going because of her, and it gives me peace of mind knowing they’re in such good hands.

Halie is incredible at the front always welcoming with a smile, super helpful with any questions, and just has a great energy every time I walk in. She goes above and beyond to make sure everything runs smoothly and really makes members feel seen and appreciated. Her professionalism and positive attitude stand out every single visit.

Crunch is lucky to have both of them on the.

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★ 1

they will not stop charging you. i cancelled my membership well over a month ago and they are finding new ways to charge me. (after i signed paperwork confirming they would stop charging my account) called and explained that my mom just died and i can't afford to keep being charged for a membership i cancelled and haven't used. hung up on me

Source: Google

★ 1

Let me start by saying that I love coming to this gym, it is close to my home and very convenient. It has a lot of equipment and amenities that I love to use. Last year I started doing their personal training program. After a few months, I had tremendous changes take place concerning my job and hours and could not continue with the program. I explained to the Personal Trainer and front desk and was promised that it would be canceled.However, every month or every other month, I have to come to the gym to complain that they’re still taking out money from my bank account for this program that I have been asking over and over again To cancel. Every time I have to take time off from work to go in and try to find the manager or whoever could possibly help me. Usually no one can help except the manager and it usually takes me a few visits before meeting her and every time I’m promised that it will be canceled and here I am still going through this. no one seems to attach any importance to my request to cancel this personal training and it is very upsetting and frustrating and has caused me tremendous inconvenience, time and money and I still don’t have this resolved! I just called the front desk again and was told that the manager would have to be the one to deal with it and she is currently in a meeting. When I asked for his name, he said front desk staff, and did not give me his name. Throughout this ordeal, I have refrained from leaving a bad review, but I can no longer hold my tongue because this has been going on since last year!

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★ 5

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★ 5

I train at regency with Rajani and he is great. Halie is also a very nice and welcoming person. Regency is great!

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★ 5

I don't usually leave reviews, but I had to take a moment to recognize the incredible customer service I received from Halie. From the moment I walked in, she was welcoming, attentive, and genuinely kind. She took the time to answer all my questions, made me feel comfortable, and went above and beyond to ensure I had everything I needed. You can tell she truly cares about the members and takes pride in her work. Halie is a true asset to the gym - people like her make all the difference!

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★ 5

Diamond and Haile took care of me from down one after moving from out of state. They made me feel at home and they created a fun, jovial environment at Crunch Regency. They’re the best in the game !

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★ 5

Halie and Diamond make my gym experience every time I see them when I walk. The whole staff is actually amazing and the gym overall is amazing. Great environment and cool environment.

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★ 5

I wanted to share that Awilda is an amazing instructor. She is very motivating and genuinely cares for her participants. She goes the extra mile in making EVERYONE feel welcome! She will push you but also support you. She teaches at Regency & Harbour. Be sure and try one of her classes!

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★ 5

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★ 4

By far the cleanest crunch I go to in the southeast region. Early morning lady is either always wiped out tired or she deals with rude people too often. She seems to panic and get defensive about any question whatsoever, even if it’s not complaint related. Just breathe, you’re doing great!!

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★ 5

The best customer service ever!!!
The bathrooms are always clean!!!

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★ 3

Should definitely offer 24hours access.

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★ 1

Called to ask about Child care hours was told the hours, got their and said child care had been canceled. Not once did they mention that when I called.

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★ 5

Everyone is so welcoming and friendly it makes the workout experience so much better

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★ 5

Never leaving

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★ 5

The best

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★ 5

Mike is awesome! Wow so impressed with the customer service. Gym is on the smaller side of other Crunches I’ve been to.

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★ 1

I recently signed up for a membership and was genuinely excited to get back into working out. Unfortunately, that excitement quickly turned into disappointment. I was at the gym with my coworkers when two staff members approached us, accusing one of my coworkers of training people without authorization. They claimed her account was flagged for this not just here, but at other gyms as well. When she asked to see the so-called “evidence” right then, they suddenly changed their story and said it just mentioned “watch out for her.” It felt like they were fishing for something that wasn’t even clear. What made it worse was that they interrupted our workout for this unnecessary and uncomfortable situation. We all pay for our memberships and deserve to be treated with respect, not targeted or embarrassed in front of others. This left a bad taste in my mouth, especially as a brand new member. Definitely not the experience I was hoping for.

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★ 1

The trainers are extremely mean and hostile. Very unprofessional and condescending. They are not there to help the members. I recommend people to choose a different gym that’s better equipped with better customer service.

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★ 4

Cleanest showers. A little limited on equipment and attachments but has a nice area for functional training. i.e. boxing, agility training. Along with plenty of racks with bumper plates which you don't see in many commercial gyms. Overall it's a place where you effectively and comfortably train.

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★ 5

This gym has a great vibe, great energy, great staff, great group classes. Joined 2 months ago with goals in mind and definitely seeing results. Danica provided an excellent initial tour and description of the environment and products available. She ensures the staff is always welcoming and the environment is clean and all stations operating correctly. I come frequently and on different days/times and can say this with confidence. Love the classes I've tried. My personal trainer is fabulous and has helped me 100% attain my results (ask Danica for his name, availability 😄).

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★ 2

My time here was great until I had to cancel the membership, due to the gym being to far from where I live. My payments come out every month on the 9th I cancelled 2 to3 days after that. They told me I will still be charged again because there policy states that cancellation must be lade 30 days prior to bill date. This is so unfair, im not using the gym anymore because im no longer in the area. They need a better policy. Gyms never go over the cancellation policy when trying to get people to sign up.

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★ 5

Love this location! I always feel welcome, it’s clean and well maintained, and the staff is super friendly. Tina is my trainer and she has such a great attitude towards fitness. The ONLY thing I feel we’re missing here is pole fitness! Help us build our core even more!

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★ 1

Came in to cancel my membership because I switched to a different gym, and they still ended up charging my account. Stop squeezing every penny you can out of your customers.

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★ 5

Best GYM in JAX love all the instructors Helky, Jaz, Sol, Awilda, Marshall, Greisy, Marina, and Enrique....

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★ 5

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★ 5

Best gym in Jacksonville, fantastic staff 👌

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★ 5

buena atención,desde el personal que trabaja en la recepción, los instructores especialmente los que hacen zumba súper alegres y profesionales en todo lo que hacen

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★ 5

Love love love this, Gym! Awilda and jazz are rock stars and always keep me so motivated. The staff is always friendly in the gym is super clean.

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★ 5

Good nautilus equipment clean locker rooms fancy mirrors saunas a lot of hospitality

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★ 5

This gym is excellent, Diamond and Halie are so welcoming.

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★ 5

Wonderful gym atmosphere with kind, caring and helpful staff. Free weights, cardio, lifting platforms, plate loaded machines as well as pin select circuit machines and a functional turf area with sleds, pullup bars, monkeybars area/ and boxing, plyo areas are all great with plenty of space to move and not feel cramped. Diamond and Danika are particularly helpful and are always energetic with smiles. Fantastic gym and my wife and I love the free guest pass so we can be gym bros together!

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★ 5

The staff at this gym is amazing. Diamond always greets me with a smile, the gym is clean and they stay on top of maintance.

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★ 5

Great group fitness classes! Helky, Jaz, Marina, Sole and Ashley are the best! Never a boring moment the energy is always up!!

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★ 5

The best classes! This place has great instructors and front desk people. I would recommend the group fitness classes with Helky, Jazmine, Soledad, and Marina. Awilda is also a great trainer and instructor. I love being a member here.

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★ 5

Great Zumba class with Marina!

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★ 5

Marina rocks!!! She gives really good directions during Zumba

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★ 5

This gym is the best I LOVE THIS GYM is number one

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★ 5

Best place to workout and take some fun classes love going to there zumba class by Jazmin S. And other classes The music and the energy is amazing

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★ 5

location is great . very clean and inviting would reccomend to anyone !

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★ 5

Ever since I signed up, I’ve been going to the gym consistently. The group classes have helped a lot because they are challenging. If you sign up definitely take a class with Awilda she will get you right. Definitely 10/10. The regency location needs more mirrors in my opinion other than that between regency and harbour village both of the locations are pretty convenient and if you’re intimidated by working out alone you could always join a group class

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★ 5

Our Zumba instructor is Awesome 💃 Helky . Thank you 😊

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★ 5

El mejor gym definitivamente la profe Helky 10/10 ✨✨

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★ 5

I love Crunch Regency Park!!! I’ve been coming here for a year now and never have looked back, it really feels like a supportive family community here. I’ve never felt uncomfortable or out of place. You can pull one of the trainers for help anytime on the machines and won’t feel embarrassed, like Steven. I’ve never joined a class before but people rave about the HIIT and Zumba class ran by Ashley or Jaz. The staff there is so welcoming and inviting and always have a positive attitude like Diamond and Halie! Also, I love how even managers there like Danica and Chris make themselves personable and get to know the guests. All in all I recommend this gym to everyone I couldn’t ask for a better gym home and community!

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★ 5

Love coming here . The classes are the best. Enjoy being with my trainer Awilda.

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★ 5

I always look forward for Awilda’s classes. She is very knowledgeable, and fun. I like how she encourages you to push through. I LOVE HER!!

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★ 5

Awilda is amazing!!!! Love coming to workout classes after work.

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★ 5

Amazing staff and great gym! Danica did a great job signing me up and Steven has been an amazing personal trainer! 10/10 would ask for either one when going to sign up!

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★ 5

Best gym..it's right next to chick-fil-a so you get the best of both worlds

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★ 5

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★ 5

I Visited Crunch Fitness Regency Park while on a trip to Florida, and I was thoroughly impressed!

The facility was clean, spacious, and well-maintained, with a great variety of equipment for all fitness levels.

Whether you’re into strength training, cardio, or group classes, they seem to have it all.

The staff is super friendly and welcoming — they made me feel right at home even though I was just visiting.

I never had to wait long for machines, and the overall atmosphere was upbeat and motivating.

If you’re looking for a solid workout spot while in the area, I highly recommend checking this place out!

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★ 5

Most amazing gym in Jacksonville hands down!!!

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★ 5

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★ 5

Well run with welcoming staff and good options for getting fit!!

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★ 5

Awesome gym with great people! Waited for this to open as it is closer to me and this gym doesn’t disappoint. Plenty of options for equipment and fun classes. If you haven’t tried Zumba, this is the place to go! Greeted when you walk in, child care is a huge plus, pop up events, and the GM Danica is always helpful if you have a question about anything there.

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★ 5

I used to say that I didn’t like gyms, but Crunch Regency made me change my mind. Great place, no judgment, nice and wonderful people, the best instructors and group classes and a very friendly environment.
Thank you for the fun and the enthusiasm Crunch team! You have been my relief in difficult times and for sure I am stronger and feel healthier.

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★ 5

Best year of my life at Crunch Regency! Update: best 2 years of my life! Made some great friends & gains!

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★ 5

Great equipment. Love the infrared sauna. Management is awesome too. Danica toured me and signed me up and it couldn’t have been a better experience. Informative and friendly! The other crunch by the beach is pretty good too! Great company!

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★ 5

I really enjoy visiting Crunch Fitness Regency. The classes are a lot of fun, and all the equipment is in excellent condition. I highly recommend it.

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★ 5

Awesome atmosphere! Not just a gym, but a family! The trainers, the members, the staff....all amazing!

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★ 5

Love this gym. The classes are fun and will definitely have you sweating, I love the stair masters and most all the sauna and massage chair which Is a NEED for me after working out. Love how it’s always kept tidy! . Front desk is very helpful. 10/10 def recommend coming!

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★ 5

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★ 5

Amazing clean facility, amazing friendly inviting staff.
Amazing atmosphere.
Generally an amazing time is always to be had here.

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★ 1

What's with gyms and the difficulty the present when trying to cancel a membership. I was trying to discuss a monthly fee that has already processed but I've canceled my membership already and I wanted to see about getting a 1 time waiver on that fee and I would be planning on signing back up once I've handled some financial difficulties I'm experiencing due to a car accident but I was having a very hard time trying to get 2 or 3 words out before getting interrupted by Emmy as she would just start explaining everything I was already aware of.I don't fault them for not being able to waive my fee but it's VERY frustrating trying to explain something to a person who has limited patience to listen to the customer. I also didn't enjoy getting stared at in an intense way by one of the staff.

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★ 5

Absoulutly amazing....

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★ 5

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★ 5

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★ 1

Small

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★ 5

Love this gym! The team there always is so nice and willing to help. The equipment is in good condition and I love the additional amenities like the infrared sauna and the red light pod. There are plenty of squat racks and I appreciate that they have 2 glute drive machines. I've never taken a class there but I always see happy faces coming out of them. Very convenient location as well. Definitely would recommend. :)

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★ 5

I love this gym. Everyone is welcome and warm and its a non-judgement area. I love the class instructors and it’s a great place to start your workout journey.

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★ 5

Greeting Crunch staff members
Continue to keep up the good customer service. I am a good member, However we need more free 2x/3× T-shirt here at this Regency Park location.

Source: Google

★ 5

Source: Google

★ 1

I’m giving this gym a one star do to the lack of the cleanliness in the red light sauna and in the men’s locker room… as well they never clean it there has been dirt and garbage on the sides of the floor in the room that have been there over two months. And today I go in there and there is dog shit in the red light room. And when they run out of cleaning whips they just use water in there bottles.

Source: Google

★ 5

Went in for just a trial and ended up deciding to sign up for a membership before I even started my workout as they had a great deal going on! I really like the facility. Equipment is great and I love the amenities! My favorite part is the staff tho! Everyone is so friendly and helpful. Glad to have joined!

Source: Google

★ 1

Have fun cancelling your membership.

Absolutely nothing wrong with the gym itself just the management. I moved away to California I communicated that to them and they would only allow me to cancel if I sent a letter. I did that, I received confirmation from FedEx that they signed off receiving it. I called to confirm and was then transferred to Chris the manager. He gave me the run around saying I would have to send it again. I started asking him questions and getting assertive with him. He stopped answering my questions, and said if he couldn’t help me that he was going to end the call, which he did. He hung up the call. I called back asked why he hung up and he said “he’s trying to help”, needless to say Chris was unhelpful and unwilling to assist.

If you ever move ask a crunch near you to transfer your account and pray that the new crunch will help you get your account cancelled because Chris and Regency Crunch will not be helping you with you that.

Update: The General Manager Danica reached out to me to apologize for what happened. If you guys need help I’d suggest finding a way to reach out
to her for help.

Source: Google

★ 4

I've been pretty happy with this gym. It does get a bit busy at certain times of the day, but if you plan your workout correctly, you should be fine. If you do happen to go during the busy hours, plan on waiting for a bench. They have a great selection of cardio equipment and all have availability even during peak hours. Crunch does a great job of maintaining the equipment and keeping the facility clean and not smelling like a high school gym locker room. I decided to give it 4 stars because of the staff. Most of the staff is very friendly and pleasant to speak with. There is one staff member that is just plain rude (morning opener). I have had previous interactions with this staff member when she worked at another gym in the area (it closed), and she was not pleasant there either. Hopefully someone from management will take notice and correct the situation. Other than that, the gym is pretty great.

Source: Google

★ 5

Literally the best gym in town and I’ve tried a lot. Chris the manager is super helpful politer and informed. 10/10 would recommend. Best amenities for the price in town!

Source: Google

★ 5

Source: Google

★ 2

Long story short: $9.99/month turns out to be $25.50 a month after fees and tax so be aware before signing up at this location. I was unable to get a refund for the enrollment 2 days after signing up.

Just moved to Jax and needed a new gym. Saw an Ad online for $0.25 enrollment and 25 days free. Went in for a free trial on Tuesday 01/07. The gym is big, lots of equipment, staff is kind, no complaints about the gym and facility whatsoever. After the trial, my wife and I decided to sign up. We have different work schedules so we figured we get two separate $9.99 a month memberships because it was really affordable. We live 10 minutes from planet fitness but they're $15 a month and they had a $50 enrollment fee, so we figured we drive the 25 minutes for the bigger gym and save a few bucks. The $0.25 enrollment turned out to be $91. We figured the ad was too good to be true but even with $91 enrollment and $9.99 a month, it was a great deal. There was a $2 processing fee which we figured was normal and not a big deal. I asked if I was able to pay it upfront and they said I'd be able to but then it would be $15 a month instead of $9.99 so it was a no brainer to just pay monthly. The next day I looked over the contract again and realized it was a recurring $2 fee every month. At first glance, there is $0 annual fee when paying the initial $91 dollar initiation, but 2 months later you end up paying another $75. After the $91.36 initiation, 11 months at $12.74, and the annual fee of $75 you're looking at about $307 a year ($25.50) for your $9.99 a month membership. 2 days after I joined the gym, I asked to cancel and get a refund. I was denied a refund of the initiation ($91.36) even though the contract says you have 3 days to cancel. $25.50 a month is much more than I was expecting for a gym 25 min from home and 35 min from work but at least it has lots of equipment.

Edit: The monthly average for the $9.99 monthly plan is roughly $25.50. The review was done to bring awareness to fees that may be overlooked so that you don't make the mistake as I did.

Source: Google

★ 5

Wonderful gym, I love the atmosphere, people and employees. Keep up the great work guys

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

3.5 stars for me. A little cramped in size but the atmosphere, customer service, and actual equipment they have makes up for size.

Source: Google

★ 5

Wonderful gym, I love it here.

Source: Google

★ 5

Source: Google

★ 1

Extremely rude on the phone. I kept getting text messages from them when I haven’t ever been to this gym or been in the state anymore. Lady was so rude & disrespectful.

Source: Google

★ 5

Source: Google

★ 5

Awesome Gym!! Great Atmosphere!!

Source: Google

★ 5

I was out shopping, I was far away from my other gym so I decided to go in and ask about a day pass, though I've seen this location for a while now but never came in until today. Immediately upon entering the gym I was greeted by friendly smiling faces at the front counter waiting to help me. I've been to a lot of gyms in my life but I've never been so warmly greeted and assisted with my day pass inquiry at any gym ever tbh. The manager personally handled my sign up and I felt at home even though I've never been here before. I highly recommend this amazing gym. Beautiful facility and every tool you could need for your fitness journey. 10 out of 5 stars! Great job #crunchfitness

Source: Google

★ 5

Source: Google

★ 4

ALOT of parking, the equipment is well kept for the most part. Towels and bottles are almost always available (besides the typical busiest times). And the other gym goers, atleast when I go, are mostly considerate and friendly.

Source: Google

★ 5

Super completo

Source: Google

★ 1

Signed up for a free day pass and they send me the pass but didn’t let me train because I don’t have a us passport. I don’t get why they would discriminate like that. The general manager Chris was also really rude about it. I called and was told I could bring a mail with my Florida address on there as prooof of residence but he wouldn’t accept that. I would’ve likely signed up for this gym since it’s close to my home if it wasn’t for Chris’ rude behavior

Source: Google