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The Crunch gym in Riverview, FL fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today and see how we keep it So Fresh & So Clean!
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Reviews
Andrew Lopez
★ 5
Great gym
Source: Google
KALI WYLD
★ 5
Olu and Faith are excellent representatives For Crunch fitness.
Signed myself and my family up for gym memberships Today.
Professional and courteous.
I cant wait to put these memberships to use And get my family in the top shape
THANKS!
Source: Google
jonathan joestar
★ 5
Source: Google
Deaven gom
★ 5
Source: Google
Joshua Delgado
★ 5
Great gym!
Source: Google
Lourdes Cantuarias
★ 5
It's the best place for me, and the service is amazing
Source: Google
Garrick Buckland
★ 5
Amazing facilities and equipment and top-tier staff and trainers!
Source: Google
madeline tomlinson
★ 5
Come see darryl!!
Source: Google
Angeles Aguilar
★ 5
I recently signed up for a month-to-month no commitment plan for me and my husband. I am completely impressed with the top level of customer service given by the team, particularly by Olu and Daudi. They make sure everyone feels welcome, and offer genuine warmth, by being respectful, friendly and very approachable :) I am super excited to see my body transformation and improved mental health!!! Thank you for helping me make a wise decision.
Source: Google
jj armstrong
★ 5
Source: Google
Sarah West
★ 5
Claudia is absolutely incredible! I could not recommend her enough. She gave me so much information on nutrition, recipes, and different ways to hit my goals. I am so happy with my results and everything she helped me learn! If you have the opportunity to use her services, you will not be disappointed!
Source: Google
Jeffrey McGarry
★ 5
Great gym, easy going staff. Has all necessary equipment to help reach fitness goals.
Source: Google
Izzy Junior
★ 5
Source: Google
Call Tenner
★ 2
This gym used to be great. In recent months it’s declined greatly. They fired all the cleaners and it is beyond noticeable. Nothing in the gym is clean. The staff cleans machines but the bathrooms and other common areas are disgusting. I used to love going here but have switched to another gym because it’s not clean. Please do better Crunch.
Source: Google
Nik Schraw
★ 5
Source: Google
A Dakota Longwood Production
★ 2
Brutal. 25 TVs and the audio app on them hasn’t worked in weeks. They have no idea when they’ll get it fixed either. Just idocracy at its best here folks
Source: Google
Vinicius Maciel
★ 1
Just a tip: Don’t sign up for personal trainer, canceling is a nightmare, and they make it to keep draining money from you, had to put a stop payment on them.
Source: Google
makayla wood
★ 5
Had the chance to speak with Olu & CJ the other day about Crunch. I was interested in joining. And they really help convince me to join. I heard about about the great offers. Definitely will be coming down!!
Source: Google
A. Webb
★ 3
I’ve had paid 2-hour training sessions here a week for about 1.5 years now, and my trainer Kristen is fantastic! She’s the only reason I’ve stayed this long. However, the group fitness classes have gotten so loud that I’m now looking for another gym.
The noise level has become unbearable — I’ve changed my session times multiple times to avoid the classes, but they still overlap. Today on a session I had to have earlier than normal to maintain my consistency, the class volume was so extreme I could have followed along from the back of the cardio deck with headphones on. It’s completely unnecessary for the mics to be that loud.
I tried to speak with the club manager (wearing a name tag that said “Da Boss” — super professional). He told me they’re getting a remodel that will eventually put the classes behind glass. But while we were talking, the instructor actually turned the volume up even louder! He said he isn’t in charge of group fitness, which makes no sense if he’s supposed to be managing the whole club. I left without finishing my paid session because I couldn’t hear my trainer or concentrate.
My trainer later reached out to the group fitness manager, who said they’ve had a lot of complaints and are planning to move classes around. But why move classes and annoy a new group of people when the obvious fix is to just turn the headset and speaker volume down? If I can hear the instructor across the gym, the people 10–15 feet away in class can definitely hear her.
It’s really disappointing that such a simple and reasonable issue hasn’t been addressed after repeated complaints. Kristen deserves better, and so do the members paying for personal training as well as everyone else simply trying to enjoy their workout.
Source: Google
Austin Bazemore
★ 5
GREAT GYM BIG PUMPS, My guy OLU is amazing and a great Coach!
Source: Google
Nellie Victor
★ 5
Go see Darryl at the Riverview Crunch !!!
Source: Google
Josiah Yarwood
★ 5
Crunch Fitness has been welcoming. Visited Tampa and have been working out there. Has a family feel with the staff such as Daudi and the crew. The gym is very clean.
Source: Google
Matthew Hernandez
★ 5
Daudi is the one of the best and professional workers at any crunch location in the US
Source: Google
Sue Gibby
★ 5
Awesome personal trainer, Karyna, motivates & empowers with each session.
Source: Google
kevin spenn
★ 5
Damien is the best trainer. A great motivator and will always work with your schedule.
Source: Google
Robert Shoff
★ 5
After a workout there is always the perfect ending and that is enjoying the hydromassage machine for ten wonderful minutes!
Source: Google
Brandon
★ 5
Love this gym… staff is incredibly professional and knowledgeable. Facility is always clean. Highly recommend this crunch fitness location.
Source: Google
Levi Quijano
★ 5
Source: Google
Christian Maldonado
★ 5
Source: Google
Daniel Abitia
★ 5
Source: Google
Benjamin Pepper
★ 4
Great location, happy staff, good overall energy.
Source: Google
Nicole Viverito
★ 5
Crunch is great! Eliana is super helpful!
Source: Google
Sccrubby
★ 5
Source: Google
Markese Jones
★ 5
Judgement free zone I love it here
Source: Google
Luke McDermott
★ 5
Come check out the best crunch have to offer !!
Source: Google
nicole zamore
★ 5
I started going with my sister as a guest when she was in town and I ended up signing up. It’s clean, upbeat, and never too crowded. The staff are friendly and personable and the energy keeps me motivated. I haven’t been to a class yet but they look fun and structured. Definitely worth it for me
Source: Google
Lisa Davis
★ 5
Bret, Trainer is awesome. Really Cares and pushes you to do your best.
Source: Google
Courtney Moss
★ 5
This gym is awesome. The staff is welcoming and friendly. The trainers are the best. All are professional and dedicated to helping everyone they meet and so knowledgeable.
Source: Google
Quick Grimsley
★ 5
Cee Jay and Bern the best. The entire staff fam. My Home gym!
Source: Google
Madaline Sizemore
★ 5
Crunch fitness is great and the coaches/staff are amazing. If you are looking for a great coach, go see coach kat. Amazing trainer!!
Source: Google
Clayton Horton
★ 5
Come see OLU! Very friendly staff!
Source: Google
Ronald Dominique
★ 1
This location is placing fliers all over windshields of vehicles of folks working out across the street at Anytime Fitness, as well as all other cars that park in the entire plaza. These fliers are all being thrown on the ground & is costing the management at Summmerfield Crossings, to incur expense of picking up these "cards" from all over the parking lot. Crunch shows NO CLASS trying to steal customers from their competitor with no regard to littering the community in which they live... EDITED: 11/5/18 The large index cards are continuing to be placed on vehicles throughout our entire parking lot. I spoke with the manager this morning on the phone who was apologetic. He claims "Crunch Fitness" has no intention littering the community & causing others to incur expenses picking up hundreds of these discarded cards. We have been paying a person everyday to pickup these cards at 5:30 am every morning before cars fill the lot. Once it rains, the cards stick to pavement almost impossible to remove. Crunch Fitness, PLEASE cease & desist with your outdated and ineffective marketing ploy. Utilize advertising online & saturate your area with digital advertising. It will yield better results, costs less and most importantly will eliminate the mass littering .
EDITED 10/21/25 : You responded 7 years after the last time that I edited this review. Better late than never !!!
Source: Google
Mikaela Carmin Gonzales
★ 5
My fiancé and I recently purchased a home nearby and I decided to sign up at this gym. When I first came in, Gigi at the front desk was so sweet and helpful! Which was the first good sign. I have been out of the fitness world for a few years and I have been so nervous to get back in- but with a wedding coming up in 6 months I just knew I had to get it done! Gigi recommended Karyna for Personal Training and as anxious as I was, I agreed to do a consult (and thank GOD I did)!! I expressed to Karyna that I felt lost in the gym and needed a plan (and needed to regain some confidence lol). She was amazing and took her time explaining a game plan to help me achieve my goals for the wedding. It also helps that she is hilarious and makes every encounter feel so comfortable. I am extremely grateful for her and excited to bring my vision to life with her help! Thank you Crunch Riverview team! 🫶🏼💪🏼
Source: Google
Amber
★ 1
if I could give this place zero stars, I would. this is without a doubt the worst gym on this side of the coast in Florida. the classes suck & are not beneficial at all. maybe for a 5 year old. not an adult though. lawerence, I believe he is management, is extremely rude & unprofessional. he even smells almost every time I pass him. how are you going to be mean, unprofessional, AND smelly? pick a struggle dude!!
Source: Google
Brodie McClain
★ 5
Lou’s the best man I’ve been coming here consistently for about a month love the environment and love seeing myself change!
Source: Google
Terell Colbert
★ 5
Signed up with monalissa! Best saleswoman I’ve spoken to!
Source: Google
Marcus Stallworth
★ 5
Great customer service and machines
Source: Google
Holley Pacinello
★ 5
Daudi and cj are amazing !!!
Source: Google
Natalia Bray
★ 5
Love this location, CJ at the front desk is always so helpful.
Source: Google
Michael McKee
★ 1
They ask you a ton of personal questions before you are allowed to work out and pay for a membership. None of your business people
Source: Google
Alexa Castillo
★ 5
Olu helped my husband and I today during the process of signing up for our membership he was extremely friendly and nice! The gym has very nice amenities and seems to be very well maintained and equipped.
Source: Google
Nick Fischetti
★ 5
Crunch Riverview is a great gym. It’s clean, spacious, and well maintained. The staff is always friendly and helpful, making it a comfortable place to work out. Highly recommend for anyone looking for a solid fitness community.
Source: Google
Nickolas Salgado
★ 5
Source: Google
Daniel Gould
★ 5
The staff at this Gym is very friendly. The equipment is nice and new.
It’s not too crowded and everything is handled very professionally I would recommend this gym to anyone.
Source: Google
Romeo
★ 5
Monalissa showed me around and it looks pretty good 👍
Source: Google
Saniyah Davis
★ 5
Source: Google
Charlene Jacques
★ 5
Natasha is my favorite instructor. She’s great at what she does and pushes me. I have seen amazing results since taking her classes.
Source: Google
Michael Schultz
★ 5
Love the gym!!! Monalissa is great!!!
Source: Google
Logan Gabaree
★ 5
She dope
Source: Google
olivia
★ 5
Mona Lisa I love you
Source: Google
Elijah D. Livingston
★ 5
GREAT CLUB! Awesome staff, especially Monalissa!
Source: Google
Julian Yarwood
★ 5
Gym is amazing, monalissa is the best!!!
Source: Google
Cat S
★ 5
Darryl is the bees knees!
Source: Google
Marlene Scott
★ 5
This mornings Ride class with Coach Alex was amazing! I would recommend highly recommend him. He was very kind and helpful which was nice being I am new to classes.
Source: Google
Andrea Johnston
★ 5
Love the gym I was at planet fitness and didn’t like it but I came to crunch joined and fell in love can’t wait to go workout and train I’ll always recommend this gym can’t wait to bring friends
Source: Google
Janice Correa
★ 5
Love this place every time I come in. Always happy to see Darryl's smiling face!
Source: Google
Dannesha Grady
★ 5
It looks nice and awesome and everyone is friendly I will recommend my friends here.
Source: Google
Chandan Vavilala
★ 1
Source: Google
Parul Patel
★ 5
Amazing Zumba class with Zee
Source: Google
Levi Fox
★ 5
When I first moved to the U.S. from Canada, I gained 30 pounds and honestly felt lost when it came to my health and fitness.
Then I met Claudia — and she completely changed my life.
Over just three months, she helped me lose 21 pounds and, more importantly, gave me the tools, knowledge, and confidence to continue on my own.
Claudia’s incredible!! her understanding of movement and nutrition made every workout so enjoyable. She didn’t just tell me what to do — she taught me why we were doing it, and that has been invaluable.
What made our sessions even more special was the friendship we built along the way. Claudia has such a great sense of humor, and laughing with her became one of my favorite parts of the week. She made working out something I genuinely looked forward to!
Unfortunately, due to financial reasons, I can’t continue training with her right now, but thanks to everything she’s taught me, I feel prepared and empowered to keep working toward my goals on my own. I’m so thankful for Claudia’s dedication, support, and genuine care — she’s not just an amazing trainer, she’s an amazing person.
If you’re looking for someone who will help you transform your body, mind, and confidence while making the journey fun and rewarding, Claudia is truly one of a kind!! So grateful for you.
Source: Google
Duane Smith
★ 5
Great atmosphere. Truly a great experience for you to workout. Fully equipped.
Source: Google
Nareda Kim
★ 5
Come see Darryl !!! He the best !!
Source: Google
Giovanni Cortes
★ 5
Courtney Moss is the definition of a true leader, both inside and outside the gym. His background as a U.S. Army Armor Officer and his education in Exercise Science give him a foundation of discipline and knowledge that few can match but what makes him truly stand out is how he pours all of that into helping others succeed.
Whether he’s coaching a full class, training one-on-one, or leading by example with his own workouts, Courtney brings an energy that is electric. He has the rare ability to push people past what they thought they were capable of, while also making them feel supported every step of the way. His professionalism, passion, and genuine care for people shine through in everything he does.
The impact he makes on his community is undeniable. From his football days to his military service, and now to his fitness leadership, Courtney has always been about more than personal achievement he’s about elevating the people around him. He’s the type of coach and mentor who changes lives, not just workouts.
If you’re looking for someone who combines strength, knowledge, and heart, look no further than Courtney Moss. He doesn’t just train athletes he builds confidence, resilience, and a mindset for success. Truly one of a kind.
Gio
Southern Nutrition
Source: Google
Camille Macedo
★ 5
CJ was very helpful and informative to get my daughter comfortable with the gym and atmosphere! He was kind and polite! Thank you again!
Source: Google
Sasha Velazquez
★ 5
I love coming to Zumba with Jeji and Zee! Keeps me coming back 😁
Source: Google
SEAN
★ 5
If you’re looking for an amazing Instructor that challenges you and pushes you to the limit, While making sure You’re safe and engaging the correct muscles during his workout. So you can achieve the full potential of your workout. I would recommend you joining Shawn’ s hit class on Thursday. He also has other classes and all his classes are amazing. Shawn has to be my hands down favorite instructor at crunch Apollo Beach and Riverview.
Source: Google
Clary
★ 5
Great trainer so happy
Source: Google
Evelyn Hill
★ 5
HUGE shout out to Zee!!!! Always an inspiration and pushing you to the max.
Source: Google
Siyona Kalapurayil
★ 5
Source: Google
Roger Lugo
★ 5
Great gym timing is everything early morning is empty and plenty of opportunities to get a great workout.
Source: Google
Alexandra Rosario
★ 5
This gym has the best equipment and the staff are amazing!
Source: Google
Danielle Rosende
★ 5
Great place to workout
Source: Google
Mariana Martinez
★ 1
I just called I need the GM to call me ASAP I got signed up through the phone without consent by an associate and I just got a charge for $79 I NEVER SAID I WANTED TO SIGN UP I SPECIFICALLY SAID NO I WOULD LIKE TO SIGN UP IN PERSON THANK YOU. The manager on site when I called was no help.
Source: Google
Viviana Robles
★ 5
Come see Darryl !!
Source: Google
Christina Watson
★ 5
come see Darryl !!! i love this gym
Source: Google
Peter deVietien
★ 1
Forced me to drive back and forth to multiple locations to cancel my membership after I moved to a different city.
Refused to cancel my membership over the phone, told me I had to drive four hours back home to cancel it.
Should absolutely be illegal.
After wasting my time with half a dozen phone calls, they finally charged me another full month as a cancellation fee and told me how grateful I should be for letting me not have to drive back 5 hours to cancel it in person.
Should absolutely be illegal. Please report all gyms that do this.
Source: Google
Kimberly Aguirre
★ 5
Very convenient! Lots of machines!
Source: Google
Mellanie Cordeiro
★ 5
Source: Google
Kyle Clare
★ 1
If you don’t stop charging my gf’s account I swear to god I’m going to find a way to get her money back from you. Please reach out to me to get her money back or you will drown you in lawyer fees and paper work and publicly shame your company on every platform and not stop until it’s fixed. Yes I have the money to make this happen.
Source: Google
Rocket Vxrus
★ 5
Aiden is the strongest person ever in crunch
Source: Google
Jennifer McLeish
★ 5
This was my first spin class with Nichole B, and it was an amazing experience. Her energy and encouragement kept me motivated to push through, even when it got tough. The music and her coaching helped me focus, release stress, and reminded me that spin is just as much about mental health as it is about physical strength. I left class feeling accomplished, positive, and motivated to keep going.
Source: Google
Peach K
★ 1
2 of us got memberships here, they put the other's card on file after being asked not to, as payment for our memberships does not require it. They are basically car salesmen, they really made it feel like we could not leave until we bought a session with a trainer. Got to the 30 minute session, we did 3 machines and then just walked around the gym- definitely refund worthy. Asked the trainer what type of workouts you can do when not at the gym, she said "chatGPT can make a schedule for you or find someone on TikTok doing what you want." Sessions are way too much money for THAT. Professional where? Not here. After the ONE scheduled session where I said I'm not buying any others, I've since gotten 4 emails about random classes/sessions I'm scheduled for, THIS is why you shouldn't have a card on file. Also if you guys want to stop sending your minions into people's workplaces to try and sell memberships once a month, that'd be great too. Just an all around greedy establishment that does not live up to the price point- go to LA fitness and actually get your money's worth.
Source: Google
Dr. Rosemarie
★ 1
It's very hard to end your membership. I paid my membership off in full, and I did not renew it. I explained to the manager that I have to have hip surgery and I will not be returning. They said over the phone that the membership was closed. I am still being billed for a membership that was supposed to be canceled.
Source: Google
Kayla Prive
★ 2
this gym is dirty i saw a roach crawling around🫠
Source: Google
the Sounouvou faimly
★ 1
Reverview Crunch Fitness is worst Gym I have ever been to.
One of the helpdesk staff called police on me and my daughter for trespassing at the Reverview Florida. My gym membership allows me to bring one person and I have been going to the same location for over a year. Today, my 15 years old daughter forgot her ID and this guy called cops on us. When the cops came, he didn’t tell them that my daughter forgot her ID but instead lied to them that we were trespassing. How is that a trespassing?
I called multiple locations and they said nobody should treat us as bad as they treat us.
I called the Reverview location back to complain to a manager but these are the same guys who picked up and were laughing at me and hung up on me.
Please, don’t go to this location. They have the worst customer service.
Source: Google
Summer Abukhdeir
★ 5
Darryl was amazing helped me with everything
Source: Google
Family time
★ 1
I signed up for a membership at Crunch Fitness and have already been hit with an unexpected $122 charge within the first 30 days of joining. When I signed up, I was told my sign up fee would be $1, but this unexpected charge appeared out of nowhere.Fake Advertising is not cool
Source: Google
Uriel Rodriguez
★ 5
Good service and good equipment
Source: Google
Olivia Martin
★ 5
Staff is amazing, such a great environment.
Source: Google
Angel Gonzalez
★ 5
Todo excelente
Source: Google
Jake Long
★ 2
Been going here for a little over a year and a half at this point. However, this gym plays extremely loud music that cuts through my headphones.
I went to the front desk and asked a gentleman. I think it’s fairly new For the most part by a few months, he’s a shorter, skinnier, darker skin African-American gentleman with dreads with a long slender face. I politely approached the front desk to seek assistance to possibly lower the music, he gave me the nastiest look and just stared at me for literally 4seconds as if I asked something strange, and then half rolled his eyes and looked down at the computer and mumbled something. I simply couldn’t hear him because he was mumbling and to my point, the music was loud, I kindly ask him to reverberate what he, he looked at me with a death stare, and didn’t say a word as if it was supposed to intimidate me to leave him alone or something. I felt uneasy about that guy as he gave me creep vibes. It was very unwelcoming, Unprofessional and unsettling to treat any guest like that with no customer service or people skills.
For that reason, I decided to cancel my membership just yesterday, Although I have three weeks left to utilize the gym facility, but that really put me off.
Overall, it’s a pretty decent job, convenient location with tons of elliptical for easy access for anyone that likes that. I thoroughly enjoyed my time working out there.
Source: Google
Lucy
★ 5
Great gym. Staff members ,especially Darryl, are constantly friendly and gym is clean.
Source: Google
Ria April
★ 5
Source: Google
Yammedfeast
★ 5
Work out here all the time, Monalissa was great!
Source: Google
Emily Hernandez
★ 5
Love this location, very clean and orderly! Great staff, thank you Darryl and Coach Mike S for all of your help always!
Source: Google
Kristi
★ 5
The Riverview location is big and has equipment I’ve not seen at other gyms. Very clean and all the staff are friendly and always willing to help if you don’t know how to use a specific piece of equipment. They also play really great workout music… helps make working out a little more fun. My personal trainer, Claudia, is top notch. She’s personable, listens to my wants and needs, pushes me with encouragement and humor, and always ends our session with a high five and a hug. She’s the best and I highly recommend her as a trainer!
Source: Google
Alannah Nelson
★ 5
Come see Darryl. Crunch is a great fitness gym
Source: Google
Emanuel Angel
★ 5
Mona lissa was great she was super thorough with helping me sign up, she also gave me a tour. I’d recommend to anybody 🤘🏽
Source: Google
Candace Phillips
★ 5
The this gym!! Classes and staff are awesome!!!
Source: Google
Kirsten Diallo
★ 5
Monalissa provided awesome customer service and has a bright personality!
Source: Google
Maria Huezo
★ 5
I love coming to Crunch! Monalissa is the best, she’s always so sweet and makes working out something I actually look forward to. Definitely recommend this location to anyone looking for a fun and supportive gym environment!
Source: Google
Jonathan Carvajal
★ 5
Very fun and enjoyable experience! Have been coming here for many months now and the people are amazing! 10/10 would recommend!
Source: Google
lex m
★ 5
This gym is always so helpful and it is such a safe environment. Monalissa helped me today she was very welcoming.
Source: Google
Justin Polanco
★ 5
Source: Google
devon smith
★ 5
Great gym monlissa great staff
Source: Google
Josh Neighbors
★ 5
Aidan is a persistent sales guy and seems to know what he wants in life
Source: Google
Christina Beavers
★ 5
Great location, super friendly staff! Come see Aidan at crunch fitness Riverview!
Source: Google
Kevin Titus
★ 5
Great gym, great equipment, and Aiden the goat.
Source: Google
Tom Kelly
★ 5
Great gym! Aidan is awesome
Source: Google
Amy K. Huber
★ 5
Personal Trainer Claudia West is AMAZING!!! She made me fall in love with going to the gym again after a 20 year absence, and helped my middle schooler become comfortable in the gym environment and actually look forward to working out! Claudia provided the right mix of fun/work/challenge, celebrated our successes, and counseled us through our setbacks. She was welcoming, energetic, communicative, responsive to questions, and provided many supports outside of gym time to make the workout program successful and keep motivation high. I can highly recommend her services without hesitation!
Source: Google
Cesar Junior
★ 5
Come see Darryl
Source: Google
Brandon Smith
★ 5
Source: Google
Yahya Sammour
★ 1
Steer Clear of This Gym: Hidden Fees, Bad Customer Support, dirty, and smelly
Take caution when engaging with this gym. Billing is especially problematic; there’s a verbal affirmation of a flat monthly charge, but the actual amount debited is often much higher. To make matters worse, “annual fees” are deducted randomly without any notification. When explained, the reasoning provided is that everything was detailed in the fine print of the contract which assumes no one will read.
In my case, I was charged unexpected fees and when I sought help addressing them, I received a dismissive shrug from the staff. In particular, Aiden was not only unhelpful but was lacking in basic customer service skills. Rather than listen to my concerns, he added to them by applying a cancellation charge as a fee.
Their gym is also very dirty, employees rarely clean any equipment. The saunas are also very smelly.
While their advertised rates appear attractive, don't get tricked. The stress and confusion that comes with the mounting hidden charges just isn't worth it. You'll be better off finding a gym that is direct and prioritizes its customers.
Source: Google
Yasser Sammour
★ 1
They are very unclear with regards to how they charge their customers. Will verbally promise a monthly rate which varies significantly from what’s withdrawn from your bank account and will withdraw money for “annual fees” without discussing with their customers and justify that it was in the initial contract (which they know nobody critically reads).
When I went to discuss these unauthorized monthly rates and other hidden charges with them I was met with a condescending and unhelpful approach by their employees, specifically one named Aiden. He was unable to help with anything and has little understanding of customer service and actually charged me a cancellation fee, even as a dissatisfied customer.
Although rates are attractive on advertisement, be cautious and aware that there will be many hidden charges that will accumulate. Don’t waste your time here, will cause unnecessary stress and confusion, it’s best to find a different gym.
Source: Google
Robert garnica
★ 5
Love this gym got some friends to join love this place
Source: Google
Alyssa Gray
★ 5
Love this gym! I can’t say enough amazing things about Katrina! From the moment I stepped into the gym, her energy was absolutely contagious. She greeted me with a warm smile and genuine enthusiasm that instantly made me feel welcome and motivated. Thank you, Katrina, for being such a rockstar and an absolute light in the gym. You make a difference every single day! 💪
Source: Google
Ella Cummings
★ 5
I love the sauna!! But 100% would recommend to anyone
Source: Google
Christopher Schott
★ 5
Great gym!
Source: Google
Anthony Buglisi
★ 1
I decided to try this place out because it was closer to my home. It was a mistake. If you are considering Crunch, be aware of a few things before signing on the line! First, these gyms are dirty. You rarely see emloyees cleaning anything, they are primarily salespeople trying to sell memberships and upsell gymgoers. It's so dirty that my wife and kids refused to go back after going once ! Second, the machines are generally low-end. Their strategy is to have 3-4 brands of machines rather than sticking to 1-2 top end machine manufactures. As such, many are silly designs and falling apart. Lastly, note that any guest you bring we need to surrender their driver's license and retrieve it on the way out. It's a serious privacy issue and often time gymgoers forget thier DL and have to go back to get it. One final note - they will lure you in saying that it's a dollar the first month and $25/mo there after, with the ability to quit after 3 months. In actuality, they will hit you with $25x3 + $50 termination fee + $125. I would never recommend Crunch to anyone, there are simply too many better options.
Source: Google
Mary A
★ 5
Hectic at the front desk but very caring people and exceptional staff attitude (thanks Daryl for everything!) Also a clean and very well set up space for typical gym people.
Source: Google
MIranda Mauro
★ 5
I signed up for personal training with Crunch at the end of last year. I had two previous trainers who left Crunch and finally have found the one. I have been working with Claudia for a few months now and I can’t recommend her enough. She is patient, understanding, listens and knows when to push you. I have thoroughly enjoyed my experience with her. I have felt more confident, stronger and less lethargic thanks to her. I feel secure when working out and appreciate her for holding me accountable. I would also like to mention that I have been on my TTC journey and Claudia has helped me manage all of that with working out along the way. I just finished my block of sessions with her and will be signing up for more this week!
Source: Google
Derrick Stark
★ 5
Crunch has a great atmosphere. Best gym in the area. Go and see Kat
Source: Google
Kiese v2
★ 5
Monalissa gave me a great tour and was very persistent! She made sure I knew about all the benefits in join. Definitely will!
Source: Google
Miranda Cales
★ 1
They take advantage of people my membership was supposed to be canceled a long time ago turns out I've been being charged this entire time for a membership I'm unable to make it inside given I'm on bed rest and can no longer work they have taken every cent I had making it difficult to pay bills with what little money I can get and they still want to charge you an additional 36.99 to cancel your membership I've apparently had an account for over a year now and haven't even stepped foot inside a gym since February 2024.
THIS PLACE IS A MONEY HUNGRY CORPORATION THEY DO CARE ABOUT PEOPLE AT ALL I WOULD RECOMMEND A GYM THAT WILL ACTUALLY TAKE CARE OF YOU.
Source: Google
Marcus Herod
★ 5
Great gym Darryl was super helpful!
Source: Google
Jessica Williams
★ 1
One of you’re staff memeber was incredibly rude to me, his name is Pablo and he’s a janitor, ruined the whole experience and made me feel unsafe and uncomfortable
Source: Google
Kaiel Stewart
★ 5
very good
Source: Google
Dump Shakers LLC.
★ 5
Crunch is always a nice place to work out the hardest thing is finding one that's not packed
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Emmanuel Vereen
★ 5
Come see my boy Darryl !
Source: Google
Korey Parrott
★ 5
I like working out here
Source: Google
Bryan Knopp
★ 5
Darryl was an incredible and intelligent gentleman. He took me on a tour for my specific requests and hooked me up with a trainer for my goals.
Source: Google
Maurice Clark
★ 5
Mona Lisa is my favorite there, great location excellent staff.
Source: Google
Briana Courtney
★ 5
Aidan is the best so friendly loves to make the environment is always so eclectic
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Juilia Washington
★ 5
Aiden had great customer service with assisting me
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Isabella Meza
★ 5
Aidan was great help at the front desk !
Source: Google
Mr. Henri Pierre-Charles
★ 5
Come see Darryl
He’s the best out there
Source: Google
Sasha Velazquez
★ 5
Friendly staff, comfortable environment
Source: Google
OLisa James
★ 5
The location of this gym is amazing love the staff Aidan is so friendly and helpful love the energy of this place
Source: Google
redsavage2221
★ 5
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Roj Rodriguez
★ 5
Come see Darryl he great
Source: Google
Lauryn Nicole
★ 5
Come see Darryl
Source: Google
Casey Herrin
★ 5
Darryl was a great help with getting me the right membership. He gave me a tour of the facility and answered all my questions. He was very professional.
Source: Google
Joshua Crane
★ 5
Best staff and cleanest crunch in Florida
Source: Google
Ivan Dinelli
★ 5
Great gym!
Source: Google
Jamie Viera-Velastequi
★ 5
Source: Google
Rob Schreiber
★ 5
Come see darryl
Source: Google
Bright
★ 5
Source: Google
Nicole St John
★ 5
My trainer Claudia is wonderful! I always look forward to our sessions. She genuinely cares about your health and reaching your goals. She individualizes my workouts so they are interesting, challenging, and fun. She pushes me a bit more every time. She takes the time to show me the correct way to do the exercise to prevent injury. I highly recommend Claudia to anyone looking for a trainer. You wont be disappointed!
Source: Google
Shimo
★ 5
Come see Darryl!
Source: Google
Noah Lewis
★ 5
Come see Darryl !
Source: Google
Kyle
★ 5
Darryl come see him on the weekends
Source: Google
eboni anderson
★ 5
come see Darryl on the weekends
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Jarielys Torres
★ 5
Come see Darryl
Source: Google
Sammyy Sossaa
★ 5
Darryl is great
Source: Google
Brian Winkler
★ 1
Elcio Aulicinio Borges is The definition of poor customer service I have not been a member of crunch in over a year and I went in there with a three day trial pass because I moved to a new area in Florida and wanted to try out the crunch fitness. I was greeted by Elcio At the front desk, I showed him my three day trial membership email and he rudely explained to me that he would not let me in the gym unless I bought a membership or paid for a day pass. Which is totally fine, but there’s a right way and a wrong way to explain that to somebody. I feel that he is unprofessional and he is a bad addition to the crunch team. I would probably remove him from my employment roster if I was crunch fitness but if you don’t mind losing members on a daily basis, then keep him around
Source: Google
Lisa Sullivan
★ 5
Darryl was great! Very nice!!!
Source: Google
Britni Longdon
★ 4
Small but always clean. Atmosphere is good. Wish they had more duplicates of some of the equipment. Sometimes it’s hard to get the machine you want if you go during peak times.
Source: Google
G V
★ 1
Was there about a month ago and won't be back. Darryl was the associate attending us and made a big fus about not having my ID. Asked to speak to a manager and he refused then as my partner continued to speak with him he said he hoped we never came back and lied about the cancellation reason. Darryl needs better customer service training since he lacks in that area severely. Never had any problems with other staff here in the past just his day to be rude and power tripping. Aside from that the music is TOO loud at this location and men's locker could be a bit cleaner.
Source: Google
Matt Paul
★ 5
Darryl was very knowledgeable and quick. Wasn't pushy. Nice guy.
Source: Google
Carla Moodie
★ 5
Darryl is awesome! He always makes me welcomed when I enter the gym. He offers helpful advice for workouts as well.
Source: Google
Logan Goldsmith
★ 4
Darryl is real great help, and excellent customer service
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Lionel Lee
★ 5
Best place to get in a great workout. Great people and great staff.
Source: Google
Christopher Izzi
★ 5
Amazing place.
Source: Google
Darian Williams
★ 5
Darrly and the gym is # 1!!
Highly recommend!
Source: Google
Jose Rodriguez
★ 5
Had a great experience today shout out to to Darryl at front desk very humble!!
Source: Google
Gapala Dixon
★ 5
My Personal Trainer, Claudia, has been instrumental in helping me to achieve my fitness and nutritional goals. I feel so much stronger and my body is much more toned and defined. Her direction, and encouragement has helped me to stay on track. I cannot recommend her enough and only wish that I had found her earlier in my fitness journey.
Source: Google
Nelson Dominguez
★ 5
Darryl is great
Source: Google
Brad Gutierrez
★ 5
Love this place!
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José Luis López Méndez
★ 5
Darryl great costumer service
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Jonathan Thomas
★ 5
Great gym!!
Source: Google
Nicolas Ramirez
★ 5
Source: Google
Aymara Evans
★ 5
Darryl was amazing! He was very helpful and was able to answer all my questions. Additionally, everyone that works here is super nice and is dedicated to helping you look and feel your best!
Source: Google
Ross Myles Wilkins
★ 1
Would not recommend this location to anyone. The worst customer service I've experience with any Crunch Fitness I have been a member of, normally would have nothing but great things to say so I am hoping this location is an outlier. The poor quality of service is without a doubt a result of the staff members' incompetence and not caring about gym member experience at all.
Source: Google
Shane O
★ 5
Really great place! Aiden was really friendly!
Source: Google
adeles
★ 5
Everything is nice
Source: Google
Brad OO
★ 5
I like the gym layout and its usually easy to get a 30 minute workout in. I do try to avoid peak times when possible. I started a personal training program with Claudia about 6 weeks ago, when I was struggling with bad sciatica pain. She helped me with exercises that strengthened my core and back. I feel much better physically, and I'm currently pain free. I am thankful for her and recommend her to anyone looking for a great trainer.
Source: Google
Garrett Middleton
★ 5
. This Crunch Fitness location stands out from others I've visited across the country, thanks to its friendly staff and well-maintained equipment; ask for Holley to sign up.
Source: Google
Anthony Castellani
★ 1
They would not let me cancel my step daughter's gym membership online or over the phone was in Air Force basic training! When my wife went there to cancel in person they told her they would charge us twice to cancel. Also, they lied/mislead that there would not be a annual membership fee for the first year. Bad business!!
Source: Google
Jesse Dawson
★ 5
Darryl was very personable
Source: Google
Hadassa Joseph
★ 5
Darryl is great
Source: Google
Cliford Cineas
★ 5
Darryl come see him at the Riverview Crunch…awesome dude
Source: Google
chris brehony
★ 5
Come see Darryl !!
Source: Google
Nicole Abbott
★ 5
Always such a great workout! I usually don't like gyms, but having trainers supporting everyone around is amazing!
Source: Google
Romelia Diaz perez
★ 5
So cool
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Oscar Olguin
★ 5
Darryl great service
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Jean Wilkinde Desir
★ 5
Darryl one of the best great customer service
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Rajin Jagnarain
★ 5
Darryl is awesome!!
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Tracy Lindsey
★ 5
Darryl McIntyre have great customer service
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Jasmine Rawls
★ 5
Source: Google
Naomi Dawson
★ 5
Darryl is very nice and welcoming
Source: Google