★ 5

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★ 4

I have notified staff and have not seen a fix to the following - I am a couple months into my gym journey and it confuses me when the machines weight increments stickers are missing. I would add a picture but specifically the matrix leg press is missing many and the matrix hip abduction thing has swapped stickers for 130 and 140 lbs. nice place otherwise

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★ 1

Charged my account sporadically for random amounts, tried to upsell me upon most visits, interrupted me mid workout to attempt to upsell me, upon attempt to cancel was informed cancellations can only happen in person - my account was then (within an hour) charged for another random amount - not the monthly membership fee. Not worth the hassle or the money

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★ 5

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★ 5

Such an good experience with John signing up! Very clean and welcoming

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★ 5

Best gym

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★ 5

Good gym, great staff.

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★ 5

Honestly. It’s my first time getting back into the gym since high school consistently. So let me tell you what it’s like as someone getting back into the gym. Feels almost like I never have been in one.

So far starting off I decided to get a trainer. It’s so far been a good experience to help guide me through the fresh start. I’ve also been coming during the busiest time usually with no problems. People are usually pretty kind and willing to let you get some sets in with them. This being said not everyone will be excited, but I have yet to be told no.

The trainer has been amazing and is really helping me work on some weak points and things I’ve overlooked. I know most of what I’m supposed to know to get a good workout in. There is also always much more to learn. It’s important to workout with good form and aim for long term body care. Don’t abuse it.

Overall the gym is really great. It’s a cheap price if you don’t want any of the extras. There is plenty of extras you can pay for and utilize to better your life and health. Gym has all the benches, squats/dead lift racks you could want. Come check it out :D

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★ 5

Good gym

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★ 5

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★ 5

Great gym

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★ 5

Was going to planet fitness in Holiday they shut down for a little bit and continue to charging me so I checked out crunch in Trinity planet fitness has since reopened and I'm staying with crunch of Trinity it's a much nicer gym, All of the employees are friendly and helpful and it has great machines I would recommend to anyone.

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★ 5

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★ 5

Great gym

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★ 5

great gym

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★ 5

The place is really clean and the staff is awesome. Great worry free experience.

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★ 5

Great gym, super clean and nice staff

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★ 5

Best gym in the area

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★ 5

Great gym

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★ 5

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★ 5

best gym in the area

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★ 5

John was very helpful and kind! My daughters are really excited to join!

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★ 5

Great gym with loads of equipment and space. It’s a fun atmosphere with knowledgeable and professional staff. & the gym is CLEAN!

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★ 5

Crunch Trinity is such a fun gym! Great variety of music and clean gym. The staff is so friendly and Coach Tiffany is so knowledgeable and helpful!

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★ 5

Love the equipment!

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★ 5

Easily the friendliest gym atmosphere around. The front desk girl signs you up at lightning speed—answers every question and has your membership rolling before your pre-workout even kicks in. The floors are so clean you could eat your post-workout meal on it. The general manager? Sweetest, most jacked GM you’ll ever meet—and his smile turns more heads than neon booty shorts on leg day. And the drink options? Whether you’re lifting weights, hitting the bags, recovering, or emotionally processing life on the StairMaster, there’s a beverage for you. This Crunch gets it.

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★ 5

Honestly, 10/10 experience. The weight selection was impeccable — free weights and machines for every mood, personality type, and emotional crisis.

Cleanliness? Immaculate. I’m convinced the GM is somewhere in the back with a Roomba strapped to his chest like a tactical vest, diving on every single dust bunny before it even hits the ground. Place was shining.

But the real star? The front desk guy. He was alone, on the phone, saw me waiting, and ripped the cord right off the wall like he was defusing a bomb. Nothing-absolutely nothing- mattered more than selling me a 40-gram protein shake for the low, low price of $5.49. He knew my metabolic window for proper protein intake was dwindling. I felt valued. I felt seen. I felt… loved.

Thank you Crunch family, I will be coming back.

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★ 5

Best Gym in Florida

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★ 5

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★ 1

I do not like writing bad reviews but I feel so unseen in this space. A place that is meant to help people with their health, yet sees them as just a dollar sign. I’ve paid lots of money towards the personal training program that wasn’t worth my money. They kept changing coaches on me and I couldn’t get consistent faces to lean on for help. I came in to pause my account because I was experiencing financial hardship. No one mentioned that I would still be charged because I wasn’t outside a “10 day window notice”. Once I seen the charge I came right in to just cancel my plan. The manager put in an immediate cancellation for my account and told me I wouldn’t get charged again. I requested a refund for the charge and he said he would put one in. I called today because yet again I had another charge on my account. Come to find out when you cancel, if there is anything due within 30 days, you have to pay it!! (Yet this is a no commitment gym) On top of that, the manager never requested my initial refund. So since this point I have been charged over $70 for two months I didn’t even use. The operational manager I spoke to today said he will submit a refund for this charge but it’s not Guaranteed of course. I own a business also, so I get how it is but instead of looking past policy and seeing a client struggling, we get charged for every little thing just so they can make their millions. What a shame. There is no corporate phone number or email I can reach out to. It’s just over all frustrating. Shop and visit small, people. Support small businesses and give the corporations the boot.

Source: Google

★ 5

Honestly great gym, the trainers here are nice, the equipment really felt like it help me. Being here has been a great motivation to keep on moving as much as I can. Nikko is a phenomenal trainer, he is really stand up and passionate about what he does. I'm happy to be training with him, and our conversations are never dull.

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★ 5

Great experience. Signing up was super simple, affordable, and quick. The staff is very friendly and easy to talk to!

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★ 5

The minute I walked in to this Crunch facility I was greeted by John and Nikko. John was very informative with the tour and took his time with all my questions. I highly recommend checking this gym out.

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★ 5

I stopped in with my sister and we're joined because at no one time was John pushy to sell a membership but provided all the information with personal interest and care.

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★ 5

Stopped in just to get basic information but decided to join because of the personal care and interest shown by John. A great experience all around.

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★ 5

Nikko is phenomenal. He modifies to assist me in feeling comfortable with form and pushes me when I need it. All around great guy! Def recommend.

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★ 5

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★ 5

Nikko is a great trainer that focuses helping you reach your goals and keeping you on track if you're in danger of falling off. He's always available, communicative and knowledgeable as well as supportive during training sessions. I recommend him to anyone seeking personal training. 5/5

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★ 5

Such a great gym to come to anytime of the day, staff is great especially John, very helpful.

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★ 5

great gym!

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★ 5

Good gym, jeorge the best

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★ 5

Gym was great lots of machines and super nice staff

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★ 5

great gym, lots of equipment

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★ 5

This place was awesome loved the service John & Josh we’re professional and helpful

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★ 5

Love this place!!

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★ 5

Best gym in FL. Austin’s the best front desk worker.

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★ 5

Este lugar es Grandioso ,tengo la mejor Entrenadora personal Jessica .

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★ 5

I went to trainer James Bullock for help recovering from a sports related injury. I then had several sessions with James. I quickly recognized his commitment to his clients. He actually cared about my recovery and physical health. I urge other's to connect with James to meet their physical fitness goals. Thanks James!

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★ 1

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★ 5

Been working out with PT James for the past months. He’s been very supportive and attentive since the very first day. I wouldnt see my fitness journey without him! He’s definitely your go to for personal training. He changed my life! Can’t thank you enough James!!

Source: Google

★ 5

I cannot recommend Crunch Trinity enough! It’s clean, spacious, tons of equipment and the staff are so welcoming and friendly every time I walk through the door. I also highly recommend personal training with Crunch, specifically Coach Josh. I have been working with him for 4 months now, and he is truly the best personal trainer I’ve ever had! I tell him my goals and we achieve them Every. Single. Time. I am stronger, healthier, and more confident at the gym and in myself now so if you’re considering training (with Coach Josh), DO IT!

Source: Google

★ 5

Great gym always very clean.
Staff is always friendly greeting you to start your workout, plus they have a excellent personal training crew .
Coach Josh is my trainer and has done a superb job of getting me stronger and losing weight with his plan i highly recommend him.

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★ 5

staff was so attentive and helpful! Rayman was amazing!

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★ 5

The staff is always friendly and helpful. The gym has a lot of amenities and the environment is conducive to having a good workout. Steven is my trainer and has helped me to progress further in my fitness journey then I have ever before. This is my favorite gym by far.

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★ 5

Logan’s training is exceptional! He emphasizes form and we are getting results!
Highly recommend training with Logan, he will help you get to your goals.

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★ 5

I have been training with James for several weeks and I can confidently say that he is one of the best fitness professionals that I’ve ever worked with. He has extensive knowledge of exercise science and has developed a personalized approach to help me crush my goals and achieve unimaginable muscle gains and fat loss results.

James took the time to thoroughly understand my goals, limitations, and lifestyle. Every session is challenging; he has pushed me beyond what I thought was possible. He ensures that I am progressing without risking injury. His attention to detail, form, and technique is amazing!

Source: Google

★ 5

I can't thank James enough for helping me find my passion for the gym again. Their energy, encouragement, and knowledge have completely changed the way I approach fitness. Every session pushes me to give my best, and I always leave feeling stronger and more motivated. They know exactly how to challenge me while also keeping workouts enjoyable and effective. If you're looking for someone who truly cares about your progress and makes you believe in yourself, James is the one to go to!

Source: Google

★ 5

This place is amazing. Since day one, we have received great service. They have an amazing and friendly staff, great selection of workout machines. Our personal trainer Tom has provided effective and productive coaching sessions to reach our goals.

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★ 5

Crunch has changed my life. I have been a member for 2 years. I have made great progress. I’m down over 70 pounds and still in the progress of becoming the best version of myself. The training staff if amazing. The whole crew make you feel like family. I love my gym!! And a personal shout of to my coach Thomas Cannisi.

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★ 5

Just joined! Great gym and customer service!

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★ 5

Very friendly

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★ 5

The staff and trainers at this location are amazing. They create a positive supportive atmosphere. The general manager John leads a great team. My trainer Gavin is one of the many talented individuals working with clients. I would recommend this crunch location.

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★ 5

I was hesitant to join Crunch, always seeing how packed the parking lot was, and it looked small from the outside..

We toured the facility with Gavin and I was pleasantly surprised to see how big it was! They have a TON of machines, so even when it is "busy" you are never really waiting around for something.

The cleanliness & maintenance of the machines are also a huge factor in my deciding to join, not to mention the super friendly front desk staff!

I signed up for their "kick-off" session to learn how to use some of the equipment I was unfamiliar with, and get some form checks on things I knew how to do... Needless to say, Gavin got me to sign up for Personal training sessions, and the rest is history!

I've been training with Gavin for months now, and he is AWESOME!!!!!!!!! He challenges me and pushes me to be the best I can be, even when I whine about it.

He also just won "trainer of the month", so I'm being trained by the best.
I am stronger, healthier, my clothes fit better.. I actually look forward to our gym sessions -- when I've tried training at other gyms, it was always something to be dreaded.. but Gavin keeps me laughing and makes the workouts enjoyable.

if you're looking for a gym to join, come join this one! If you want to be trained by the best, ask for Gavin.

Source: Google

★ 5

Really good place great staff as well

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★ 5

Very informative and helpful

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★ 5

Great place, very clean, a lot of different activities!

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★ 5

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★ 5

LOOOOVE THIS PLACE!!!!! BEST COACH IN CRUNCH IS JESSICA🫶 such an amazing environment and the energy is insane. 10/10

Source: Google

★ 1

Don't sign up for Personal Training - it's almost impossible to get out of their contract without making additional payments. I was having some financial challenges and needed to cut back on expenses, so PT was one of the first things I had to cut. EVEN THOUGH I had a good relationship with my trainer and had no issues with CRUNCH when I made this decision. I was a good customer -- but they don't care. Lots of hoop jumping to cancel --they require you come to the gym to sign documents to cancel and try tactics to get you to continue -- I have a 30 year career in sales, and they are high pressure and not customer friendly. I tried to cancel my debit card to end the weeks of payments, but they found my bank account info from my initial membership, (PT was on debit) and without my permission, started taking direct drafts from my account. I tried calling their accounting office, but was directed back to "please go to the gym in person to speak to management". They soured me on their terrible customer service practices and I will never join again.

UPDATE: I received the response to my review from CRUNCH management 1 YEAR after my horrible experience at trying to cancel my personal training. FYI -- their response is generic and means nothing. They have my contact info -- they can call me if they want to make amends. But the review responses are just pacification for the public.

Source: Google

★ 5

This place is awesome. Great location. Wide variety of equipment. The personal trainers are top notch! Don’t take my word for it, try it out and see for yourself.

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★ 5

Great

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★ 5

Best gym I ever been too ‼️

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★ 5

Best gym ever

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★ 5

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★ 5

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★ 5

Awesome gym great equipment!!

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★ 5

Just joined! Awesome gym with great amenities and very clean. John was top notch!!

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★ 5

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★ 5

Very clean and professional

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★ 5

Well kept gym, customer service is awesome

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★ 5

Very nice place, people so friendly love it

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★ 5

John was amazing. Very helpful and made the start up process quick and easy!

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★ 5

Jorge at the front desk has amazing customer service! Thank you for your help!

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★ 5

Jorge helped me get the membership started very smoothly

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★ 5

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★ 5

Great experience. Jorge and Billy are the best!

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★ 5

The Trainers and front desk staff always welcome me with a smile and a friendly word of encouragement to get through my workout! Been with them since January of this year and I’m down 40lbs. Highly recommend working with Reza K! He’s been a huge support and contributing factor to creating and maintaining a healthy lifestyle for myself. If you’re looking for the same, do yourself a favor and go in and sign up for a membership and some training sessions. Also highly recommend taking any of Marlene’s Zumba or HITT classes her energy is contagious!

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★ 5

This is one of Chrunch Fitness's smaller gyms but I love it! Everything you need, and has great classes. If you get the chance to do a POUND class with Marlene, she is amazing!

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★ 5

Best gym in Pasco! Tons of amenities, always great vibes, highly recommend checking this place out. John was great!

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★ 5

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★ 5

Great place awesome staff

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★ 5

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★ 5

Love this gym, super clean and nice equipment

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★ 5

Been coming here since the beginning of the year. Clean gym, equipment, and restrooms. I also train twice a week with Arvin who is amazing and I can't thank him and his team enough for helping me get started.

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★ 5

The staff is great!

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★ 5

Excellent staff, John was great!!

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★ 5

The atmosphere is top notch and the staff are always so friendly! Best gym in this area!

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★ 5

This gym is awesome! There's such a wide variety of free weights I never have to wait to get on the equipment I want. Everyone at the front desk is always friendly and smiling. My favorite person is Rain she always has a smile!

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★ 5

The Best classes!!

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★ 5

Amazing gym and the atmosphere, the trainers amazing and Jessica are the best very professional

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★ 5

Reza is a great coach and definitely knows his stuff. He is very kind and encouraging and very comfortable to be around. I definitely recommend this gym.

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★ 5

Billy and Sammy are the bomb. The staff is MAGNIFICENT and they are the reason I keep coming back. Love love love this crunch

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★ 5

Rain is the best front desk girl! Always addresses me by first name! COME SIGN UP!

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★ 5

Staff is great clean place

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★ 5

BEST GYM AROUND!! The entire staff is super friendly and always helpful. Definitely gotta come check out the Punch HIIT class on Friday at 1015 AM, the Cardio Box/Forcefield classes on Tues and Thurs mornings at 9 AM and one of my favorites Demolished at 930 AM on Tuesday morning. Crunch has everything you need from group fitness classes to free weights to the tanning beds and massage chairs!

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★ 5

Got another referral!!!

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★ 5

🔥🔥🔥🔥🔥 see reza he’s goated 🔥🔥🔥🔥🔥

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★ 5

I love rains energy!!

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★ 5

Great gym! Good equipment! Great hitt workout classes.

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★ 5

Great people to deal with. Everyone was nice
Raymon got me to come back and John signed me up smoothly

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★ 4

ARVIN is a fantastic trainer!! Ive been in the gym for around 20 years and he has taught me lots of tips & tricks. Hes extremely knowledgeable, friendly, funny, & a great trainer for men & women! He pushes me in workouts & i always get a few extra reps. He will work with you at whatever fitness level you’re at. Highly recommend Arvin!🌟🌟🌟🌟🌟
( IG @arvin_nation )

The gym itself is decent. Only issue is the lack of gym etiquette (people not removing plates, hogging benches, etc). When its busy its busy. However, everyone is extremely nice and the overall vibe is great.

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★ 5

If I could give 10 stars I would 💪🏋️

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★ 5

Excellent service , machines and staff. Very clean environment.

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★ 5

Staff was very helpful with explaining the process of signing up specifically John M with the sign up and Rayman with the tour of the place.

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★ 5

very good gym, i’m a member of planet fitness, but this gym is top notch! it’s really good and has way more amenities. Thanks John for helping us get situated and getting my membership LOCKED IN!

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★ 5

John is very awesome and very helpful , thank you for your help and he also has great personality, very professional 👍

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★ 5

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★ 5

Great gym to work out great team work

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★ 5

Great gym! Highly recommend to everyone!! John was great!

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★ 5

Friend stuff

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★ 5

I prefer this gym because I love the teacher Marlene. She’s incredible with Zumba and I’ve taken a couple of Hot classes

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★ 5

Jorge was extremely helpful.

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★ 5

I enjoyed my experience a lot of machines and it was overall very good!

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★ 1

Most of the front desk staff here are friendly and do their job well. One night shift guy is the complete opposite. The front desk has one simple responsibility: greet people as they come in and acknowledge them as they leave. Instead, he glares, stays silent, and makes members feel unwelcome. For many people, just walking into a gym takes MONTH’S of courage, the very first interaction they get shouldn’t be hostility from the front desk. Hiring someone for this role who can’t even manage a basic hello defeats the entire purpose of having a front desk.

Source: Google

★ 5

Very helpful I would definitely recommend this location

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★ 5

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★ 5

Very solid gym. Great equipment. Never have to wait too long for a machine even at the busier times. Staff is helpful and the gym is clean. Lots of solid advice from other lifters and no major egos.

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★ 1

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★ 5

Love this gym!

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★ 5

This gym is so clean, the staff is friendly, and lots of machines

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★ 5

Great staff and equipment!

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★ 4

Pretty decent gym. Memberships are way oversold making for crowding during common workout hours. Thats everywhere though. Bring your water -water fountain has room temp water. Mens room toilet seats always ALWAYS have urine on them, so poop before you come, lol Equipment is good tho. People are pretty cool.

Source: Google

★ 5

John was very helpful with helping me get a membership to crunch. He gave me a nice tour and explained everything I needed to know professionally.

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★ 5

Nice staff also you get free T-Shirts when signing up, gym is clean, I recommend this gym!!

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★ 5

Valid staff very nice and welcoming. Gym is clean and no problems whatsoever I recommend this gym!!

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★ 5

John makes it happen excellent service he can help you with all needs!

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★ 5

John was awesome at the front!

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★ 5

John was awesome, he help me to reactivate my membership 👍

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★ 5

Solid gym, staff is great. Good variety of equipment.

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★ 5

Best gym in the area, clean equipment

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★ 5

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★ 5

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★ 5

10/10 gym

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★ 5

Amazing gym and staff

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★ 5

Easy access to everything they offer, clean, staff was super friendly, and Jenna made it easy to sign up!

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★ 5

Best gym ever

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★ 5

Tienen buen comportamiento y muy buena actitud con el cliente

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★ 5

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★ 5

Great place nice staff clean

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★ 5

Best gym I've been to in a while! Great equipment, awesome employees, and GREAT trainers and classes. LOOOOOVE my gym.

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★ 5

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★ 5

Great gym!

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★ 5

Great Gym!

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★ 5

great service at the trinity place.

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★ 5

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★ 5

Best gym to get the workout you want great customer service

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★ 5

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★ 5

Great gym, awesome service, highly recommend! John was awesome!!

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★ 5

Great gym. Killer dudes

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★ 5

Great service from John. Great place

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★ 5

Awesome and very huge gym and a very nice welcomed day 💪💪💪

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★ 5

Come see Jorge at crunch trinity and get set up with a membership to the best gym in pasco county they always have amazing deals on membership and personal training it’s time to get that body you want they will also help you stay committed and focused until you reach your goals

Source: Google

★ 5

Come see Jorge at crunch trinity and get set up with a membership to the best gym in pasco county they always have amazing deals they will also set you up with a personal trainer that will help you achieve your goals and stay focused

Source: Google

★ 5

Great service and very friendly. John was also very helpful

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★ 5

Great place to workout definitely recommend joining!!

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★ 5

free gym

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★ 5

John is an amazing person to sign up with, service is quick and prompt, and the gym is clean.

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★ 5

Got a membership while in town for the summer, could not reccomend more! The staff was extremely helpful and when it came time to cancel the operations manger could not of been more helpful!

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★ 5

This gym is getting strong 💪 10/10

Source: Google

★ 5

Great gym! 5/5

Source: Google

★ 1

Two years ago I joined Crunch Trinity to use the sauna. I was a fat guy looking for the easy way to lose lbs. I got roped into a Kickoff training session, but that's where the 5-star review WOULD have started.

I got paired up with Joey Macaluso (@macsmovements on ig) and I thought "Oh, great, What's this kid gonna try and tell me?" He changed my life. I lost 75 lbs, got off anti-depressants, and am effectively no longer diabetic. After a year of training with Joey, I was able to complete the 75 Hard Challenge, and this year I signed up for a Spartan Race. For the first time in my life, I can do pull ups (I'm 42, I hope this resonates with someone).

When I tell you that this guy knows what he's doing, I admittedly say that as someone who doesn't/didn't know what they're doing. He's not just lifting weights. He's helping you listen to your body and move the right way. He was constantly checking on me after workouts, sending me YouTube videos with recovery ideas, and doing workout consultations (what's working and what's not, etc.) over the phone so we didn't lose workout time. He'd always hang out if he didn't have a client after me to answer any questions I had, or just do another exercise. When I say he's engaged, he's married to this stuff.

I trusted Joey so much and got such great results, we got my 70-year-old mother in the gym with him for the first time, and she had similar results before needing a hip replacement (doc says she's way ahead of schedule because of the couple months she worked with him prior).

One day a couple weeks ago (I waited to write this to see if I'd calm down. I haven't), I went in for our regular session at 7am and sat at the table I normally sit at and waited. At 7:10 I went to the front desk and asked Rain (who's also great. Also, firing Angel was another dumb internal move with little regard for your clients) if she had heard from Joey. "He didn't call you? He doesn't work here anymore."

Joey got fired (behind the scenes conflict with a known problem client. I was there when it happened.) and was told he was not allowed to contact any of his clients due to his non-compete until the club had. Problem is, no one else contacted me, either. No one thought about what the people that depended on Joey were going to do? They threw my name in their group chat and a random trainer reached out to finish my sessions on my account. No, thanks.

Think it stops there? WRONG! The dreaded "CANCELLATION PROCESS". I went in to cancel. Was told I had to speak to Shaine, the new PT Manager. I waited a couple minutes, and he came over. I told him I needed to cancel my PT account. He directed me to the counter. We stood in silence for 5 minutes while he pulled up my information. He said, "you have some sessions left on your account, would you like to schedule those with a male or female trainer?" "I wouldn't", I said, wondering if we're going to mention the fact that they axed my trainer and didn't say anything. "Well, they'll be on your account until December. Sign there." I signed. "Now I'm going to sign saying I saw you sign. You're good to go." And I left.

I was expecting the hard sell. There a couple other guys I like in there and was thinking about working Rob or Tommy (who are also great trainers. I see them working all the time, and they're awesome vibes guys, too), but there was no discussion, just a very robotic interaction with the person who is supposed to be the face of your business. For this guy (and I'm sure he's reading this) to come in and fire a coach for something that happened behind closed doors without a warning or any regard for the clients that depend on him, is a gross misrepresentation of what I thought Crunch was about.

Source: Google

★ 5

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★ 5

Kamara and Jenna are the best! I am girls girl!

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★ 5

I love it here. Atmosphere is always wonderful, the staff is smiling and energetic, which is always nice! Cleanest gym I've ever been to! The staff is always on point. Have the best instructors! ❤️

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★ 5

I love crunch

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★ 5

the gym is soo clean and the workers are all so friendly. come see jenna

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★ 5

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★ 5

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★ 5

John did a great job with customer service!

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★ 1

Been coming here for a while & switched to the new eos as soon as I spoke to the PTM Shane … I have no idea how this guy is in customer service…. HR do your research on Shane.

Source: Google

★ 5

Great gym, fantastic front desk team (Jorge is my favorite) he is very handsome to

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★ 5

I’ve been here for a really long time and it’s the best gym with amazing resources and amazing service.

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★ 5

Great gym, clean, friendly staff. Raymond was a great help

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★ 5

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★ 5

The staff here are fantastic. Great customer service and very knowledgeable. The gym itself has many varieties of training equipment from strength, cardio, HIIT, etc. overall fantastic gym

Source: Google

★ 5

Great gym. Staff is always kind and helpful and the overall feeling of the place is so uplifting. Definitely recommend

Source: Google

★ 5

Source: Google

★ 5

John was great helping us get our memberships set up! And Rob is a super star trainer. The gym has state of the art equipment, staff is always attentive to guests and the up keep and cleanliness of the facility. And the sauna, I love the sauna.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Hands off the best crunch location I have ever been to!!!!!!!! Superstar is always upfront with the biggest smile on her face :) CRUNCH IS DA BESTTTT

Source: Google

★ 5

Super awesome gym with really friendly staff. Would recommend to others

Source: Google

★ 5

Great gym !

Source: Google

★ 1

We were members from July 2024 until around March 2025. During that time, we paid for training, which was going well. However, we eventually decided to cancel our membership. At the time of cancellation, I made it clear that we were canceling everything--including the training. Despite this, we were still charged for training sessions afterward.
Since March, I've been trying to get a refund. I was told the refund had been issued, but it never arrived. I've checked with my credit card company multiple times, and there has been no refund from Crunch. I was working with someone at the gym on this issue, and they insisted that, according to their records, the refund was processed. But the money was never returned--so it feels like it was simply taken.
The gym itself is clean, but it's overrun with "gym bros." If you like to work out in the morning, be prepared to wait while someone hogs a machine and sits on their phone for 30 minutes between sets. At this point, I'm getting more out of working out at home.
I'd still love to get my money back, but I've accepted that it's probably not going to happen. This experience has been a strong reminder of why I'll never join a gym or pay for training like this again. When I asked to cancel, that should have been enough. Apparently, they expect you to jump through additional hoops to cancel training, which was never clearly communicated.
And honestly--how does it make sense to be charged for training when you no longer have a gym membership? You can't even use the gym without a membership. It just doesn't add up.

UPDATED 7/16:
I see that you've replied to my review, but I’ve been trying to resolve this issue and get my money back for months. My full name is included in the review, and you should have no trouble locating my contact information in your records.
This response feels more like a public gesture than a genuine attempt to help. You already have everything you need to address and resolve this situation. Please take real action instead of just appearing responsive.

Source: Google

★ 5

Great service’ awesome communication skills !

Source: Google

★ 5

very helpful at the front desk, place is super clean and not super busy if you show at the right time, much recommend!

Source: Google

★ 5

I love this gym! Friendly staff and always helpful. They have the best trainers around!

Source: Google

★ 5

Signed up today great staff super clean and nice!

Source: Google

★ 5

Great gym

Source: Google