★ 5

Update October 2025
This location is no longer a Cyclebar.
It’s an independent fitness studio called HitSquad South. They have unlimited spin classes at an affordable price. HitSquad South also has other fitness classes.

Key Highlights
-good, genuine people (staff & members)
-clean, maintained studio
-consistently engaged front desk and coaching staff (everyday, even after new membership courtship)
-physical & mental health benefits
-fair pricing & fair contracts
-classes can be tailored to fit any level of fitness
-fun
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There is new ownership as of Dec 2024, which should be kept in mind when looking at past reviews. I only started membership during this new ownership period and new to this type of gym format.

Have always been hesitant when considering membership with a corporate backed gym. Corporate gyms are notorious for focusing only on sales with aggressive contracts, and then the effort and experience declines after you’re locked in. This place is the complete opposite of my outsider, initial expectations.

I was offered a great rate and a fair contract. The effort from all staff is consistent. Everyday feels like they are trying to earn my business even though I’m already on an autopay membership. The instructors put tremendous effort into cultivating a song playlist like a DJ, synchronizing lighting effects like a stage technician, and adding some inspirational story telling/messaging. They also coach the class, and actively participate in the exercises alongside us. I have never seen such consistent effort and dedication. (This is every single instructor too).

The front desk is very friendly, helpful, and welcoming. This place has a great, genuine culture focused on customer service which I don’t find often. I even created a billing snafu for myself and the woman at the front desk fixed it for me before the class was over. I have never put such little effort into getting a resolution from a business especially when I probably created the problem.

They curated a comfortable, friendly space. This is in the aesthetics and also in the people (members & staff). The effort they exude in the experience carries over into the maintenance and cleanliness of the studio.

My initial interest was for cardiovascular health improvement. Not only did they exceed expectations, but I found the energy and experience this team and studio members have created, enhancing my general mood everyday. I recommend taking a morning class and seeing the positive impact it has on the rest of your day. The class can be tailored to fit any fitness level and you are encouraged to make it unique to yourself while still participating with the group.

I highly recommend this particular studio and suggest you give it a try. I believe they still have some great rates that you won’t find anywhere else in the area, especially considering the value of the experience. I also want to be clear that this review is not encouraged by a discount or free T-shirt, nor do I have any affiliation with this company. It’s hard to navigate reviews these days with incentivized, ingenious reviews. I simply did not want to gate keep this special place. We tend to put more effort in lambasting a business when they’ve done wrong, but not commend the businesses that do right which is the motivation behind this novel of a review.

Source: Google

★ 5

This studio is a great workout and community. Incredible energy and supportive staff. Definitely reccomend!

Source: Google

★ 5

Edit: Under new owner and management ❤️ Love the changes that were made that seem so small - like not having to ask for a towel to take a shower, or really good smelling hand soap! Come for the free first ride and find your reason to stay! Everyone is super nice, helpful, and supportive. It isn't about keeping up with everyone else - it's about challenging and making progress with yourself!

Source: Google

★ 4

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★ 5

Cyclebar always makes getting your sweat on a fun experience. Highly recommend attending one of Amanda's classes. She keeps you motivated throughout the entire class.

Source: Google

★ 1

A 30-day cancellation policy can be misleading. If you cancel just 5 days late, they charge you for the entire month. Additionally, if you book a class but don’t attend, they charge you $20. Please be aware of these terms before committing to a subscription. I canceled 5 days past the deadline, attempting to cancel before, but was still charged for the whole month, despite not planning to attend. Don’t be deceived by discounts upfront, only to end up paying them back later.

Source: Google

★ 5

Best instructors and great community. So many class times to pick from.

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★ 5

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★ 5

Great vibes, great workout and a great community of riders. I really enjoyed the fact that many riders stayed (including myself) after the ride to talk to one another and build community. I will be ridding here again!

Source: Google

★ 3

I LOVE the people here and the rides are enjoyable as long as you like the music taste!
However, there policies are quite ridiculous. The classes do not rollover and you have to cancel in person. Had about 8 classes go to waste because they did not verbally inform me that the classes rollover in the beginning of my membership purchase. When I tried to cancel my membership, due to not being able to pay my rent, over the phone, they told me they’re sorry and they have to charge for the next month because I didn’t cancel in person. When I finally did cancel it in person, they still charged me for another month. I only wanted to pay for the first month, which was half off, and I thought I confirmed that with the lady who set me up for a membership.
Overall, I would not recommend CycleBar. I’m quite upset about how much money I lost from them.

Source: Google

★ 5

Cyclebar is an experience! I love Spinning and have been doing it for years! This workout challenged me, it was fun, the music was great, Amanda the instructor was high energy, encouraging, challenging and positive. All the staff were sweet, knowledge and professional.
Try it you will love it!

Source: Google

★ 5

I’m loving the energy of the CycleBar. Each and every instructor as well as every rider are so motivating. I am just starting out being this active and it’s painfully good. 😊 If you’ve never rode, come ride.

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★ 5

Great friendly staff and very good instructor

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★ 5

I’m visiting from out of town and took a drop in class with Alexus. She had great energy even at 530am! The staff was really nice and helpful with setting up the bike. Will definitely be back when I’m in town.

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★ 5

My safe place, energy is always top tier and such a positive space to workout!

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★ 5

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★ 5

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★ 5

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★ 5

Great class and energy!

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★ 5

I absolutely love CycleBar!!! The staff and instructors are so welcoming and encouraging it’s definitely a tribe you want to be apart of!!!

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★ 5

Really friendly team of people working there. Made you feel welcome no matter your skill level.

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★ 5

the instructors are the best !

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★ 5

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★ 5

I love all the theme rides!

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★ 5

I love coming to Cyclebar Gateway! The instructors are amazing and the owner is extremely helpful!

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★ 5

I had an amazing experience. Everyone was positive and welcoming. If you want to get in shape just show up and participate. It is a no brainer.

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★ 5

Been doing CycleBar for about 3-4 months and I love it. It’s a club on a bike. All the instructors are amazing.

Source: Google

★ 5

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★ 5

Staff was so friendly and so welcoming - I am so happy that I chose CycleBar. From helping me get set up on the bike to the cold towel waiting for us at the end- I can’t wait to come back!

Source: Google

★ 5

It was by far the best experience ever. I was comfortable there was always someone encouraging me as well at helping me through each moment . 10/10 I would recommend.

Source: Google

★ 5

I'm an avid Peloton bike rider and I was looking for a good workout option while in town for work. What a GREAT workout this was and the staff was over the top welcoming. Even the other people in class were helpful with getting set up the first time. This is a high energy class with a lot of screaming and cheering - just be prepared for a great workout!

Source: Google

★ 5

very friendly staff and always enjoy working out with them

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★ 5

I honestly forget I'm even working out when I'm here ! The instructors are amazing and really keep you going , plus the front end is always helpful and welcoming !

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★ 5

Molly was amazing!!

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★ 5

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★ 5

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★ 5

Amazing studio. Great energy, the staff is amazing and very helpful and the instructors are awesome! Totally recommended

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★ 4

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★ 5

I’m newer to the area and have finally found my fitness home!! The early morning classes are good enough to get me out of bed :).

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★ 5

Love, love, love riding here!
The energy is infectious.
Favorite class is the 60 minute on Saturday morning!

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★ 5

Everyone who worked here was extremely kind and encouraging. My friend and I had an excellent first class. Other participants in the class were very friendly and helpful. Overall, the class was super fun even though it was our first time.

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★ 5

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★ 5

So much fun! The rides are always high energy and inspiring. Also plenty of ride times offered to fit most schedules.

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★ 5

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★ 5

Had a great first class! Liz is amazing! Will definitely come back!

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★ 5

Great ride this Saturday - great energy from the staff and members. Started my weekend off right!!

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★ 5

Awesome class

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★ 5

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★ 5

I was completely scared to death to try this group because it looked intimidating.I haven't done anything physical in many years but I decided to give this group a try thru a friend who is a member and it was so awesome. I signed up after my free test out class and man it kicks my butt. The trainer's are awesome and they really make it fun.. it's like a nightclub workout spin class in the dark. Love it 👌💪🔥

Source: Google

★ 5

Love this place. Everyone is so helpful and it is easy to schedule classes and to stick to a healthy routine.

Source: Google

★ 5

Amazing experience from when you walk in the door to when you leave! Everyone has been so helpful getting me setup and settled. They even had a welcome sign on my locker for my first time! Kendyl is an incredible instructor. Always brings the hype and drive needed!

Source: Google

★ 5

The staff at cyclebar gateway village are always welcoming and help me start my day on positive note.
I love the energy and enthusiasm Coach Syd brings everyday! She is the best !

Source: Google

★ 5

Such a great team of ladies! Not only do you get an amazing workout , but you are welcomed right as you walk in. It is even such a great atmosphere to meet new people and make new friends. Love all the ladies here 💪🏻♥️

Source: Google

★ 5

Great ride with Noah! Helpful to newbies, encouraging with everyone. Loved the playlist and his motivational vibe.

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★ 5

Amazing place to workout at! The front desk staff are always welcoming and helpful, along with the instructors! Uplifting and encouraging instructors who want to see you succeed! The place is kept clean and gives you access to lockers so your items stay safe while you workout. 10/10 would recommend!

Source: Google

★ 5

Visiting from California, joined Amanda and Kendyle for the Hot Girl Summer Ride, what a great ride! This studio is very welcoming, friendly, and fun. Looking forward to my next visit.

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★ 5

Great Experience! Love the friendliness and cleanliness of the location. All the staff was very helpful with making sure I felt welcome and motivated. Amanda’s class was just what I needed to get my fitness journey back on track. The 🎶 music, energy and professionalism at the Gateway Village is on point! ❤️👊🏽⭐️

Source: Google

★ 5

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★ 5

Had an awesome ride! Positive vibes and a great workout!

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★ 5

It was my first ride and Shea went above and beyond to make sure I had an enjoyable experience. She was SUPER encouraging and guided me through what to expect and how to adjust all the settings so I was comfortable. Shea made sure the class was accomplishing goals and empowered everyone the whole way through.

Source: Google

★ 5

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★ 5

Top notch team. I go every week, scheduling permitted.
Shout out to the quality of the work out you will get.
Special shout to all the Instructors!

Now get off the couch and go!

J. Gold

Source: Google

★ 5

Love CycleBar always a great workout!

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★ 5

Had a great cycling class with Noah while visiting family in Florida! Great team there. Sam helped make me feel right at home even though this wasn’t my home studio.

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★ 5

I LOVED the CycleBar!!! I really enjoyed the energy Noah had. Being my first time I enjoyed the warm greeting of everyone in the lobby, the locker was SO sweet, the music was super fun and I loved the energy everyone had when Noah said someone’s name- it made it very welcoming and fun. I loved the cool towel at the end too!!! The lady who helped me get set up was amazing too!! Thank you!! This was such a great first time experience.. Thank you!!❤️

Source: Google

★ 1

Absolutely detrimental management.
Sara will make a simple 30-day notice cancellation process a nightmare. She will purposely delay answering emails or requests to charge extra fees. She will not allow online cancellations even though registrations and packages are sold online!!
She will then send inaccurate information to Swiftfunds Financial Services collections agency to intimidate customers (which by the way, has multiple lawsuits filed against due to harassment and violations of consumer rights).
CycleBar at Gateway Park has already been reported to the BBB (Better Business Bureau) and will be soon sent to court for fraudulent behavior with inaccurate accounting.

Source: Google

★ 5

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★ 5

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★ 5

Best ever! Everyone is super friendly and helpful!! The most I ever felt comfortable in a fitness place🥰!

Source: Google

★ 5

Wonderful place to workout with friendly instructions, who push you to do your best. The best part is the other riders - supportive, encouraging, and consistent - what you need to build your fitness habit.

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★ 5

I absolutely love cyclebar the staff is super friendly and helpful. Most of the staff always help me make sure to get me up and cycling on my bike even if 2-5 minutes late. The classes are so much fun its like your at a cool nightclub.

Source: Google

★ 5

Was in town for work and joined a class. The instructor Katie was awesome and it was a great spin class.

Source: Google

★ 5

I love this CycleBar. I’ve been to a few others and Gateway is my favorite. I moved to Jax last year and I’m so glad I decided to join. Everyone is super friendly and welcoming. The instructors are nice and motivating. It doesn’t have an intimidating environment like some gyms have. Awesome place and highly recommend to anyone who loves to cycle or wants to get into it.

Source: Google

★ 5

Sarah is awesome, super friendly and very accommodating. The entire staff is helpful and encouraging, and the instructors really know what they’re doing. Excellent studio!

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★ 5

All instructors I have taken a class with have been phenomenal! Shout out to Shea for knowing how to create the best vibes and uplift the whole room when teaching

Source: Google

★ 5

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★ 5

Love Cyclebar Gate! They have the most welcoming staff in Jacksonville. The rides are challenging, fun, and make you want to keep coming back. Highly recommend for any level of fitness as you can pace yourself on the bike when needed.

Source: Google

★ 5

Classes at CycleBar Gateway Village are always amazing!
The staff & instructors are top knotch!
I never regret a ride ❤️

Source: Google

★ 5

A great workout! Fantastic instructors and encouraging community. Great location just south of Town Center.

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★ 5

Had such a great experience for my first time at Cyclebar! I was a little nervous of not knowing what I was doing, but everyone was super helpful in getting me set up and explaining everything. The instructor was awesome as well!

Source: Google

★ 5

Excellent environment to get your sweat on. The instructors and staff are very friendly, the bikes are top notch, and the studio is very effective in encouraging you to work out your best. I love the studio, and cannot recommend enough to anyone to give a class a try!

Source: Google

★ 5

CycleBar hires a bunch of professional sadists who will not be content unless you walk out of the studio in physical pain and on the verge of cardiovascular collapse. The playlists are fire though.

Source: Google

★ 5

An incredible place to work out and the best community to do it with! Instructors are very motivating and make everyone feel welcome. The manager, Sara, really cares about her staff and members and it shows. Have been coming here for years and will definitely continue to do so!

Source: Google

★ 1

Everyone Read!!
Getting Out of CycleBar Membership Can Be a Challenge
CycleBar does not have Better Business Bureau accreditation, but they do have a lot of complaints reported to the BBB. A complaint that gave the fitness outfit a one-star rating (the lowest BBB offers) from December 2021 warns that canceling CycleBar "is near impossible." And that once CycleBar has your credit card information, there is no option to delete it from your account.

An August complaint from the same year accused a CycleBar location in Virginia of doing a "bait-and-switch" twice. Yet another, from November 2021, said that customer service was non-responsive when they tried to freeze their CycleBar account.

If you choose to join CycleBar, please be aware that it is a greedy corporate company. Cycle Bar is fun and Sara is nice but it is a front. Cycle bar will charge your account for membership that you don’t have. When you talk with Sara she will not resolve it. She is nice but remember she works for the corporate greedy company and will not fix any membership issues. You will have to get a new debit card because they will continue to take money out of your account. It’s not worth it.

Source: Google

★ 1

When they bill you and you question when the billing doesn’t make sense, they give you the wrong information and when you tell them the wrong information that they gave you, they yell at you and hang up on you. Only because you’re trying to figure things out and tell them the wrong information they gave you that they refuse to admit that they made a mistake. My mistake was signing up to this location.

Source: Google

★ 5

I honestly do not think I could say enough good things about this place.
It has become my safe haven.. my escape… my something to look forward to every day. I am so incredibly grateful for CB , the community and the amazing instructors.

Source: Google

★ 5

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★ 5

I had a fantastic first ride at Cyclebar. It exceeded my expectations. I can't wait for my next ride.

Source: Google

★ 5

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★ 5

This studio is so awesome! Everyone is extremely friendly and welcoming. The classes are so much fun and the community here is amazing!

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★ 5

Awesome people and staff! Always a great experience riding at Cyclebar Gateway Village!

Source: Google

★ 4

My experience has been a great one I have been on and off with them since they opened. The only reason I’m not giving them five stars is because I don’t go enough to get five stars worth of cycling out of them. But other than that it’s always clean they’re always very personable and it’s a good time in a great place while exercising.

Source: Google

★ 5

Everyone is so friendly and helpful. Plus you get an amazing cardio workout!! Love it! Bonus, they hand you nice cold face towels afterwards.

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★ 2

Great instructors and crowd, however their late/no show policy is outrageous. Life happens sometime and if your class has 10 empty bikes and I paid for my monthly fee why would you charge me again? Canceling and not coming back.

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★ 5

I love this place! The service, the energy, and the people are the best you can get. Highly recommend!

Source: Google

★ 5

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★ 5

I love CycleBar! Everyone is so nice, supportive and welcoming and always available to help :)

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★ 4

I love CycleBar and honestly am surprised at how many people did not come to ride. In Virginia the rides are full every time. We dance more to the music and we have an awesome time. I wanted more dance and rhythm. We did the same body movement. I also wish there was more theme to the classes. The last CycleBar I went to did music artist battles or themes of music that lured people in. That should be the title of the class along with “classic” or “performance” subtitle. There is a lot more this CycleBar could do to make it more fun. I’m going to keep coming as it’s my favorite way to workout

Source: Google

★ 5

Nicole was an awesome instructor!! She made it fun and very motivating even though I have not been to a spin class in awhile. Love that Friday express class!!!

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★ 5

My first visit was amazing! The staff was extremely helpful in teaching me how to set up my bike to my height. The instructor was motivating and the music was perfect. I also loved the cold lavender towels provided once the class was finished. They were much needed after the workout lol

Source: Google

★ 5

I feel really happy and thankful with everyone that works at CycleBar. 100% recommended.

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★ 5

Great instructors and great classes! Very warm felt sense of community and family definitely recommend for anyone that is interested in trying it out!

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★ 5

Great classes great instructors great environment

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★ 5

Love this place! From the instructors, to the music, to the workout and everyone involved, the ride & experience just makes working out fun!

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★ 5

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★ 5

Cardio I can count on in all kinds of crazy Florida weather! Instructors are the best in town and music quality and selection.. crazy good!

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★ 5

Awesome instructors and great energy!!

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★ 5

This location is fantastic. I’ve enjoyed every instructor so far and always feel super welcomed. Ty is my absolute favorite. Always motivating and has the best playlists. 100% recommend trying Cyclebar out.

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★ 5

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★ 5

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★ 5

Excellent! Staff was very welcoming. Extremely helpful to first time riders.

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★ 5

LOVE CycleBar!! Everyone was & still is so welcoming each ride! I have a hard time finding motivation to work out but the CycleBar team encourages me more each ride!

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★ 5

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★ 5

I love Cycle Bar and the instructors. Everyone there is so enthusiastic and upbeat and willing to assist members if needed. Sara the manager always greets me with a smile when I walk in and is so easy to talk to. If you are actively seeking a place to go and spin with other spin lovers, I highly recommend Cycle Bar!

Source: Google

★ 5

Amazing atmosphere and team here! They always bring the energy and the classes are so fun.

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★ 5

Amazing staff, instructors, and energy! Never a dull class and a great way to start and end a week - I can’t recommend this place enough.

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★ 5

Such a welcoming environment!! All instructors great. Such a positive atmosphere

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★ 5

I absolutely love this place! From the moment I first walked in I was made like a regular. The energy of both the staff and the riders is unmatched. I highly recommend Cyclebar Gateway Village! Take a chance on this place you won’t regret it!

Source: Google

★ 5

This place was incredibly influential in my life. Walking in there, you immediately feel cared for and welcomed regardless of where you are at in your fitness/health journey. For me Cycle Bar, was one of the only places I felt like was "me" time and not to mention amazing workout! It barely feels like you're working out because you're having so much fun in the process.

Source: Google

★ 5

I’ve been a member at CycleBar Gateway Village since it first opened in Jax and I’ve been in love ever since! The instructors and staff are so sweet and they welcome you every time you enter the studio and they make sure you are having a great time in or out of the bike. I couldn’t ask for a better experience while working out and not to mention the feeling you get after taking a class! 10/10 will forever recommend <3

Source: Google

★ 5

I Love CycleBar. I’m a big music person. It’s something about A great song and 15 plus RPM that makes me feel like I can conquer the world. And the staff is so supportive! Highly recommend!!!

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★ 5

Gateway CycleBar is always a good time and the customer service is amazing. I recently moved to Jax and the employees and instructors make me feel so welcomed. Even the other riders. Everyone is so nice there. I enjoy taking classes there and highly recommend this location.

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★ 5

Just absolutely loved it!!

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★ 1

Scam artists, don’t ever go here.

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★ 5

Just moved to Jax and went to my first class the other day with Nicole which was absolutely amazing. Everyone from the instructors to the General Manager were so nice and welcoming I immediately felt part of the cyclebar family! I signed up right then and there for my 3 month membership. Can’t wait to get back in town and go back!

Source: Google

★ 5

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★ 5

Cyclebar is a family! Noah is my favorite instructor but all of the instructors are amazing!

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★ 5

CycleBar gateway village is full of amazing instructors and staff. This is definitely more than a workout place, it’s a place I’ve found community and lifelong friends. If you haven’t tried CycleBar yet you should because you won’t regret it!

Source: Google

★ 5

I have been a cyclebar member since they opened in Jax a few years ago. The staff are friendly and welcoming. You get a great workout and definitely sweat!! The instructors always bring their A game. The studio is always clean. If you want to get a great workout, have fun and meet some great people, you should check them out.

Source: Google

★ 5

Always a great workout! Staff is friendly and helpful. Don't be afraid! Try it!

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★ 5

I absolutely love attending the cycling classes. All the employees are always upbeat and full of positive energy! My favorite instructors are Alex and Noah!

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★ 5

Excellent instruction , top notch curation of music , high energy instructors - all make Cyclebar THE premier boutique cycling gym ! Love going here and it’s consistency is key -highly recommend !

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★ 5

Look... the reviews are Real. I am a newbie, started 7/16 and I LOVE THIS PLACE. The energy is emaculate. I can't wait for my next ride

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★ 5

I go once a week and every time I get a challenging workout! A great team of staff, always try to make a fun experience for their members. I can’t pick a favorite because all of them are great! Will definitely stay a member for a long while, 🚴 💪🏼

Source: Google

★ 5

Seriously the most fun you'll have while working out!
Amazing instructors, Outstanding customer service and Great energy!!

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★ 5

Love cycle bar ! All the instructors are awesome and so motivating!!

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★ 5

The staff is amazing and really make you feel welcomed. I am awkward AF in most social settings but, they have created an environment when I am pretty much in my underwear and I feel comfortable. Also, I am already starting to look better naked, which was my goal.

Source: Google

★ 5

I started in late 2021, and a couple months later I find myself becoming a member. There is no other place or way I would want to get my cardio in. I don't give reviews, but cyclebar and this location specifically deserves a solid 5/5. I will be cycling here until I can't cycle no more.

Source: Google

★ 5

Best workout community hands down. Genuine interactions and incredible people.

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★ 5

I cannot even begin to describe all of the amazing things Cyclebar Gateway Village has done for my life, my mental health, my physical health and my overall well-being. It has the most inclusive atmosphere, where no matter what level rider you are, ride 1 or ride 100, you always feel so welcome and encouraged. I would highly recommend Cyclebar GWV to anyone looking for a new, positive journey in their life. (Just ask all of my friends and family that are members now too!)
“The hardest part is showing up!” But I promise, once you do, you absolutely won’t regret it. :)

Source: Google

★ 5

I’m a 50 year old who has been riding twice a week, every week for over a year. Everyone at this studio goes above and beyond to provide the best possible experience. All I really need is one small excuse to convince myself to skip a workout, but with Jax CYCLEBAR I can never come up with one! It’s absolute perfection.

Source: Google

★ 5

I LOVE LOVE LOVE THIS PLACE! It is 100% because of the crew they have! Everyone has been amazing, answering silly questions, keeping me motivated, holding me accountable! I was so nervous to try something new and I’m so glad I did! Cycopath for life now! The staff, and the instructors are always so happy and positive, always right there to help! I tell everyone I know to come to CycleBar and I share y’all 6 days a week on social media just to help get the word out there cause everyone needs this killer crew on their fitness/ personal journey! Special shout-out to some of my regulars instructors like Noah, Katie, Kat, Syd, Cari & Amanda! Sara and Katelin and rockstars and I love how much fun they make sure we have!

Source: Google

★ 5

I love that I found a place were I can get a full body workout everyday. I saw an ad on Facebook and the instructors in that video were dancing on a bike! I figured it looked fun enough to try plus my first class was free so it was a no brainer. They contacted me the next morning and I was signed up for a class the following day! I had never clipped into a bike before. The staff helped me size onto my bike and explained how the monitors worked. Even the other CycleBar members welcomed me on my first day and put my nerves at ease. Each class is fun and empowering. We cheer each other on, we meet goals as a team and we grow. CycleBar is so much more than just a work out, it’s the community that surrounds it.

Source: Google

★ 5

The best place everrrrr!!!!! I have never felt so motivated and loved all at the same time until I started coming to Cyclebar! 530 AM crew brings the heat!!! I have met my forever friends at this special place ✨

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★ 5

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★ 1

Very disappointed with the membership process, difficult to cancel. They require you to come in person even if you can’t make it in person to end your membership then say you have to give 30 days notice. I was traveling so by the time I made it over in person to cancel on May 31 they said it he billing on June 27 couldn’t be avoided. Competent obnoxious. Avoid this place, there are better options for in person fitness.

Source: Google

★ 5

Really
Challenging and great experience. Very different than a normal cycling class in good way. Hope to come back next time I’m through town.

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★ 5

Absolutely AMAZING experience!! I am visiting from Texas and heard such great things about the instructor Noah and wow did he impress. Noah was interactive, motivating and had an amazing playlist. I honestly at one point felt like I was at the club partying rather than cycling. Fantastic experience and will definitely be taking Noah’s class EVERY TIME I visit Jax.

Source: Google

★ 5

I took Kendyls class and she was GREAT! Super motivational and her playlist was fire. I would recommend everyone to take her class!

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★ 5

Cyclebar is amazing! I always feel so welcomed and seen everytime I come in. The music is amazing, the instructors are stellar, (Nicole + Katelin are some of my favs) and the management is of course incredible too!
Always clean, bright, and an AMAZING workout. 🥰
Would recommend to anyone at any fitness level, you’ll be welcomed with open arms!

Source: Google

★ 5

CycleBar has brought me back in the game with their positive attitudes, great energy and overall encouragement. I came in as an ultra beginner and am doing the best I can and they encourage me no matter where I am in MY fitness journey. For the time I’m there my mind is utterly only focused on the task at hand bettering myself. Thanks to all the great guys and gals at CycleBar for believing in me! I highly recommend this for any fitness level coming in. Don’t be discouraged come on in and join the party 🎉

Source: Google

★ 5

Source: Google

★ 5

After having a major foot surgery I have been looking for something to get me back into shape. I had my first class with Noah yesterday morning and let me tell you, cycling is no joke! Everyone was so kind and accommodating, but also not trying to shove a membership down my throat. You can tell that these instructors really care, excited for my new cycle journey!

Source: Google

★ 3

I was tempted to come back a few days ago. Due to job changes and lower income as well credit card being inactive, I was going to save up a bit more so I told Cyclebar admin to not charge my credit card on file yet. However, the next thing I get notification on is that Cyclebar has charged my credit card on file. I plan on writing more emails to communicate with them, there has got to be some misunderstandings somewhere along the line. I have not been to Cyclebar for a while so I don’t understand why there is even a past due balance! See attached photo.

Source: Google

★ 1

never answer the phones

Source: Google

★ 4

Source: Google

★ 5

Great energy and staff is amazing

Source: Google

★ 5

I've been a member for a year, and it has been the best experience and the best $$ I've spent. I love that I can bring friends and family at different levels of athleticism and we each get what we need from it, while doing it together! The instructors inspire us in and out of the studio. Pushing us out of our comfort zones and giving us confidence that we carry out into our personal lives. Every time I leave this place, I feel energized and happy. Elle Woods said it best "Exercise gives you endorphins. Endorphins make you happy." Working out is not only for healthy bodies but healthy minds. You will get all of this at Cyclebar, along with some new friends.

This is a boutique gym. Cyclebar is EXTRA like avocado on the side. You deserve it.

-Cyclebar Super Fan

Source: Google

★ 5

Love this studio & the CycleBar community. They make you feel like family. The staff is so welcoming & they have wonderful cycle instructors. I always get a great workout. Studio is nice & clean. They provide towels & shoes. Throughout the month there are theme rides, monthly HH and other celebrations. Give it a try, you won’t regret it.

Source: Google

★ 5

Went to try my free ride and ended up getting a membership. Absolutely love this place, it gets me so fired up and the people and instructors are great. My favorite is Nicole, she is a beast! Always look forward to my rides! I would refer anyone here who’s looking for a fun and challenging way to spice up their workouts

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Nicole, katie, and Kendyl are amazing instructors! This place is very welcoming & clean. Worth the investment and the time!

Source: Google

★ 5

I had a great time doing spin. Nicole has been so awesome and so have the rest of the instructors. The music is so good and location is perfect!

Source: Google

★ 5

GREAT facility. The staff is very knowledgeable, informative, and friendly. The GM is hands on and most helpful. Overall great experience.

Source: Google

★ 5

Source: Google

★ 5

My favorite place!!! My favs Nicole and Haley are on the beat. If I can do it, you can. Great atmosphere and great value. We ride!!!!

Source: Google

★ 5

I love the atmosphere of the studio and cleanliness the staff keeps up on. All instructors have been responsive through social media and I love the community aspect of the gateway village CB! Would recommend for sure.

Source: Google

★ 5

Very clean and friendly facility just rode with Nicole for the 1st time awesome ride will be back for more!

Source: Google

★ 5

This was a great spin experience!

Source: Google

★ 5

Source: Google

★ 5

I have continued the freeze on my account all year since I am considered high risk with asthma. I called today to officially cancel. Kristy was very kind and accommodating. These days, empathy is uncommon and I truly appreciate the effort and understanding. As soon as the coast is clear I will be re-joining!

Source: Google

★ 1

Source: Google

★ 5

Best experience ever!!!

Source: Google

★ 2

Inconsistent instructor experience each time. Kelly and Katie are fantastic instructors and I would recommend to anyone. I had a very hard time hearing Alex during my rides and had a very EASY time hearing all about instructor Kristys Vacation during an entire class which made it hard to focus on the ride. Studio is always clean and classes start right on time which is a big plus but for the cost overall I’d recommend trying something different.

Source: Google

★ 5

Source: Google

★ 5

Great class. Amanda was awesome! Crushed the cycle workout & my arms 😅

Source: Google

★ 3

Source: Google

★ 5

Hands down the best indoor cycling place here in Jacksonville. Super friendly staff and instructors. Guaranteed you won't be wasting your time. Some gyms offer similar classes but instructors are hit or miss. I have been indoor cycling actively for more than 7 years and honestly never been in any place that is comparable. From time to time, you get beer and wine after classes but there are always fresh fruits and healthy snacks available at no extra cost. Your shoes are provided for convenience (one less thing to bring) but if you have germ phobia like me, just wear socks, they are cleaned/sterilized after each use. You'll get dry towels on your bike and a cold wet one after class. You're bike is reserved for you weeks in advance via Website or App if you like so there is no wondering if you gonna end up in a corner you don't like. I can survive without all that but did I mention excellent group of instructors? If you don't get addicted to cycling and fitness after just a few classes then maybe it is not for you. I am just a few classes away from my 200 rides in less than 4 months... yes I know :) I train for triathlons and long distance cycling, this is a safe alternative to my outdoor activities and still burn calories. I'd like to say this is more fun than riding an actual bike on the road but my riding friends may kill me. The bottom line is, people may get sticker shock on the cost of membership, some may think $169 per month is too much (some people are used to paying around $40~50 from other gym - but you get what you pay for). I honestly believe it is too cheap when you put a value on everything you are getting. (watch out for specials! they do give discounts from time to time) but imagine if you can put a value on your time, you finally get the energy to go to the gym after a long day at work only to get a boring instructor??? That's easy 3 hours of your life gone that you can never get back! How much is that 3 hours worth to you? At CyclerBar, you can put a blindfold and pick a class, you know the instructors are World Class and properly trained. (I have been to Johnny G's classes in Miami - the developer of modern indoor cycling we now call - Spinning) so I kinda have high expectation but CycleBar's instructors all go to extensive boot camp training and passionate about what they do (I have my favorites :) I tell all my friends the same thing. Just so that I am clear, this is not a paid endorsement but I think it is worth mentioning to anyone who is interested in taking up their cycling classes. You don't have to be an athlete to be there, you just do your thing. Your health is wealth but time is also priceless. Try it before signing up, you can thank me later :) ====> Jerwin.

Source: Google

★ 5

Source: Google

★ 4

Cayla is the best instructor. The facility is brand new, very clean and classy. The location is convenient and several ways to get to the area in case of traffic jams. Very few places to sit to put your shoes on before or after the class. If you are claustrophobic the spaces between bikes might cause a panic attack. Pricey membership for a single activity gym but it meets my needs for now.

Source: Google

★ 5

Source: Google

★ 4

A great workout! Always leaves me feeling liked I worked hard but partied harder. Definitely enjoyed incorporating into my workout schedule. Always look out for promotions.

Source: Google