★ 1

Used to be a decent and not too busy place to work out with fun classes. It’s still not busy, but management here clearly prioritizes a few particular groups—senior citizens and kids.

No one at the front desk can ever get the activity schedules right, including on the TV screens, then they openly blame each other in front of customers for mix ups. Very awkward. The pool has been closed for months, it’s literally green from non-use and lack of maintenance, and they don’t care. They’ll tell you they just closed for the season, but that’s not true. I hear the employees commenting to each other about “maybe we should do something about the pool.” Yeah.. maybe yall should…

I asked for assistance from corporate, and they also could not care less. VP of Operations Delonyx Cortez doesn’t answer emails until a month has gone by and he has to be reminded to do it, and then doesn’t even have the courtesy to look into the issue.

I’m happy the community has this place for the people who are able to use it. It’s not for everyone though, and they make it really clear

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Worst YMCA I’ve been to. Playground wasn’t accessible. Small location. Not enough parking. Never had staff for the sports teams. Pool was hardly open. The spotted man that the works the front desk was TERRIBLE! The YMCA should be embarrassed to have him as an employee. Will NEVER step foot in this location again.

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★ 4

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★ 5

Family oriented and lot's to be involved in.

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★ 5

Great place and staff is awesome

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★ 5

My 3 kids have been taking swim lessons with Jordan and she is absolutely amazing. My kids haven’t really had a lot of pool experiences so they were really starting from the beginning She has been so patient and kind with them!

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★ 5

I play basketball there and love the people and coaches 5 star for sure

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★ 4

Parking is a bit rough at times. The kids Summer program came in clutch for us parents, though.

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★ 4

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★ 5

Nice family gym, beautiful pool, great staff

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★ 5

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★ 3

I feel like their basketball skills drills should start later for 8 year olds. I have to work and can’t be there by 5:30pm also it should be 1hr 30mins not just an hour. I don’t think that’s enough time to learn skills. It seems rushed. Maybe have bigger kids day on another day

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★ 5

This establishment is not only composed of a wonderful building with great programs for families, but it is housed with a professional group of kind people that truly enjoy helping others. Today was my first time inside of this facility and not only was I greeted with multiple smiles of those seated at the counter, but they also verbally welcomed me in. The lady that assisted me was extremely patient with answering all of my questions and even helped me to make changes to my existing membership. My purpose for coming was for my son to attend their preschool swimming lessons, which was so much fun to see him be amongst others his age and not only treated fairly, but given personal attention when needed. This place was so clean and gave me all types of warm fuzzies, that I look forward to signing my son up to participate in more of their programs. Thank you management for being GREAT leaders and holding your staff accountable for being AMAZING employees that I am so pleased to have met a few of them today.

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★ 5

Grand Kids do Sports here

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★ 1

Referees are bias!! Sports Dept. is very disorganized!! This season was disaster and disappointment!!!!

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★ 5

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★ 5

This Y caters to kids activities!! My granddaughter is there 4 times a week. Beets being on her phone

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★ 5

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★ 5

Great all around place for family sports and fitness.

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★ 5

This is a good place to start little children & brothers into playing sports. It’s a good start opportunity

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★ 5

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★ 3

It’s not well maintained compared to other ymcas

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★ 5

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★ 1

My review is for before and after school! They hit me with a return fee on my card plus the payment, but when I checked my account my balance on there was 0.00. So Wednesday morning at 3am they ran my card and the money wasn’t on there. I checked Wednesday around 4pm on my account to pay it! There was no balance and because of spring break I didn’t know when they were going to pull it out so I tried to get on there and pay it. Can’t pay if your balance is 0.00 and then they hit me with a return fee when they ran my card Thursday at 3am. It’s 10 dollars but the point is they should be updating peoples accounts instead of trying to get whatever extra money they can get from us! We work hard for our money and I feel like I was blind sided by my account not reading what it should have! I’m tired of these big businesses running there places like this. Terri told me there is nothing she can do about making sure accounts are updated basically it’s always have that money there in that account or they will take extra! Having an account means nothing!

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★ 4

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★ 5

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★ 1

I went there and asked if the gym was closed, they told me no so I started working out. Not long after another worker showed up a yelled at me to leave!? I don't think the hostility was reasonable as I had no idea and asked another worker there if it was or wasn't closed and they told me it wasn't. I'm new to this gym but I don't think I want to be going to a gym where there workers will yell at me.

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★ 4

Reception is always a great experience!

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★ 5

We love taking gymnastics classes here. So much fun!

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★ 5

Very good service Thank you

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★ 5

Fantastic. Great place to get fit for the new year.

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★ 5

The employees at this YMCA have changed and are now much better than the horrible ones working here 2 years ago. I now give this YMCA 5 stars because it has a much friendlier administration. The gym is always kept clean and the gym has great equipment.

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★ 4

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★ 3

I loved the equipment of the workout since 2001 for Lakeside Junior High School, but I love the bicycle and stuff.

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★ 5

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★ 5

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★ 5

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★ 5

The lady up front, Victoria, was awesome and very helpful!

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★ 5

I came to the Dye-Clay YMCA via a rehabilitation program by Brook's Rahab. The staff from both the YMCA and Brook's are exceptional in every way. The Adaptive Sports Program is great with quality exercise equipment and knowledgeable staff. Being a stroke survivor, this has changed my life and given me a new purpose to continue on.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

Swim class is amazing for the littles and the place is so clean makes you feel very safe!!

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★ 5

Excelent

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★ 4

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★ 5

YMCyAy!!! We went to family night tonight and our son had a blast! This summer camp is an excellent family and community oriented establishment. The staff is very energetic, kind and professional to the parents and children enrolled. We would have our son go there all year round if they had a teaching program during the school year. He will definitely be attending the after school program this year for sure!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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★ 5

Great facility for all family.

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★ 5

Great place and customer service. The camp is awesome for our son!

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★ 5

Nice comfortable gym to workout all muscle groups on the Human body. Multiple choice workout machines is exciting so i have to focus on the workout since there are so, many options!

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★ 4

Very nice facility! The staff is very friendly.

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★ 5

Great place to exercise, clean, spacious, plenty of classes to choose from. Wonderful programs for kids. Everyone in our family enjoys this facility.

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★ 5

The young lady at the front desk was so helpful in getting my daughter signed up for swim lessons! She even tried to keep my daughter entertained while I filled out the paperwork, which was a huge help. Very friendly and welcoming like a YMCA should be!

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★ 4

The day time staff is great. Always helpful, always answers the phone. The afternoon staff, though, I can never get on the phone. And often when I walk by they don't even say hello because they are to busy on their phones or talking to friends about something not work related.....

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★ 5

Súper bueno atención personalizada muy limpio personal de primera lis instructores número uno súper prifecionales

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★ 5

Nicely staffed with workout equipment. Clean facility.

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★ 4

I went to a Jacksonville Icemen event for kids with my son at the YMCA Center. We spent time mainly in the back towards the soccer fields, but the whole area was massive. We had an opportunity to also go in the building to look around and it was filled with families getting ready for youth sports.
Only complaint I had was that there were a lack of employees to guide new comers to the area. Other than that, I was quite impressed with the facility.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Kinda crazy how you can’t use a military ID for a guest pass.

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★ 5

I used to volunteer at Daystar program here & I played soccer here before I moved to Clay soccer in Fleming Island. Great staff, Nerf birthday party was fun! I lost an eye, if found please send to Empty eye socket dr. Eye can't see a thang, FL

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★ 5

Wonderful activities available for families & seniors. Classes must be scheduled & Silver Sneakers is FREE for all activities except personal trainer. Diverse, friendly, helpful

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★ 5

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★ 5

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★ 5

Clean, friendly and multiple opportunities to “get and stay” healthy.

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★ 4

Very happy with staff and gym equipment. The limited open hours in the evening and on weekends will be the reason my husband and I switch gyms unfortunately.

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★ 5

Lots of programs for seniors and the different abled.

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★ 5

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★ 5

Everyone is so nice there and it is very clean. Helpful employees. Great instructors

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★ 5

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★ 5

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★ 5

Overall an amazing environment, my personal favorite gym for volleyball

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★ 5

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★ 5

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★ 3

They offer a good amount of sports for your kids, but they definitely need to improve the quality of their business.

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★ 5

Our local YMCA is what we need to keep our family healthy and active...yeah! Hope more families will join the Club.

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★ 5

Really good with my kid.

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★ 5

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★ 5

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★ 5

Great YMCA!

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★ 5

Great place very clean

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★ 5

Great Family Gym and Facility

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★ 5

Great facility. Really happy and caring staff

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★ 4

Only for the pool. It's nice, but pretty dirty and not ideal for lap and competitive swimming as it is very shallow and there are no blocks to dive off of. But overwise it was pretty good. Team benches were big and comfortable for a decent size team.

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★ 5

Great for youth sports

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★ 5

First YMCA experience ever (school-age introductory swim lessons), but definitely not my last. Thanks to a very positive first visit I am so excited/inspired to get myself and my family more involved in the loving communities and facilities offered all across the First Coast.

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★ 4

Nicest environment. People are very pleasant and helpful. Uplifting and positive.

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★ 5

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★ 5

Went to watch a basketball game and it was my 1st visit to this place. Nice staff and from what I could see a very happening place for families to get their kids involved in activities and sports. Nice facility.

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★ 5

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★ 5

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★ 1

Never answer phone

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★ 5

We were visiting from out of town and they made it very easy for us to use our nationwide pass. The facilities were clean and very well kept. I took part in one of the spin classes during the weekend and was glad to know that it was very energetic, fast-paced and challenging. If you're looking for a gym around the area and around the fence on which one to be a member of this one's for you!

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★ 5

My daughter is 3 years old and had speech delay when first starting Ms.. Laura's tumbling class over a year ago. Since she has continued going to Ms. Laura has taught her verbal and listening skills. I can not thank her and YMCA enough for having these programs for my daughter. Ms. Laura has been a great blessing to us. Thank you from the bottom of me and my wife's heart! ❤️

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★ 5

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★ 4

Due Clay YMCA gym is not as big as Fleming Island or Jax locations, but they do have a pool, summer camps, sports for kids and senior classes and activities.
The only negatives are that a family membership costs a lot more than other gyms, including additional cost to be able to visit other locations, and the personnel at the front desk almost never have answers to simple questions, like what day the pool opens or how to sign up for lessons, etc. They need to be better informed.

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★ 4

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★ 3

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★ 4

Awesome

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★ 5

Terrific establishment!

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★ 5

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★ 3

Group instructors don't show up to the class sometimes. Pools were not available when told it was open. But Childcare there is the best! Our kids prefer going to this Y over all the others in Duval/Clay County.

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★ 4

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★ 4

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★ 4

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★ 2

It’s disappointing to always have the basketball courts occupied and not able to have a consistent time to attend the open court, specially if you are paying for a membership just for the courts. They do have another basketball court but it’s not available for open court (used for gymnastics)

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★ 5

Great gym. Clean, air conditioning.

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★ 5

Absolutely solid staff, facilities, and programs for kids. The classes especially the cycling ones were amazing as well.

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★ 5

Son goes to after school program and loves it. They also separated certain kids from being around my child after he told us they were bullying him and we told the staff so very happy with the program

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★ 5

Friendly Courteous staff, showers

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★ 4

Does not exist!!!

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★ 5

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★ 5

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★ 4

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★ 5

I'm a member of the Y Nationwide in this place is very friendly very family-oriented has a lot going on and the attendants are always very happy and helpful

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★ 5

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★ 5

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★ 4

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★ 3

Disappointed in the hours of operation. Was a member before and complained of several issues with cleaning, children unsupervised in the workout section. Hoping things had changed but regretfully it has not.

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★ 5

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★ 5

This place is rad.

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★ 1

This is absolutely the worst basketball league rip off and unorganized training program. The practices consist of at the minimum four teams at one time along with various people shooting and playing around within the the practices. No one from the YMCA is monitoring and can care less that those players who paid for training is being interrupted continuously throughout the one day a week practice. Very sad for such a large world wide community organization.

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★ 5

Great customer service! The facility is always clean and well organized. They have a childcare area when you work out! And sports for your children outside of school.

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★ 5

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★ 5

We have gone to this YMCA for years. It’s always clean and staff is incredibly nice. Our children play different sports and this is a great place for that. Highly recommend checking this place out.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

They will rip you off for swim lessons. I paid for four lessons. The first one was cancelled due to rain. They said we would get extra minutes on the next three. There were no extra minutes on the next two and then the last one was cancelled. I was promised a refund. It's been two months and no one will return my calls or provide a refund. You are better off getting swim lessons anywhere else.

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★ 5

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★ 5

They are always have been always will be number one with everyone that I know as far as great programs for not only children but young adults adults babies infants all ages even grandparents they have great customer service and I did gymnastics soccer when I was younger there and so did my entire family most of their lives hands down number one always

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★ 5

This gym is by far the best in my opinion, in Orange Park. They have a lot of family events and activities. The facility is always clean and the staff are always welcoming and courteous. It’s not just a place to workout and stay in great shape…they treat you like family! ❤️

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★ 5

Loved this place my son has gone here for the summer and he's also go to the after school program at his school.

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★ 1

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★ 5

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★ 4

Personal trainer Ashlie is great people are nice but pool steps entry are for the yiung

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★ 4

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★ 5

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★ 1

If you want to pay for a membership where you barely get access to the pool and swim lessons suck!! You’ve found the right place

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★ 1

Very disappointed with the swim lesson program, we were told we'd have a discount by one person and after we signed up get told by another person it wouldn't apply. You have to play email tag to get a hold of anyone and no one seems to know what's going on, making it impossible to get answers or hold anyone accountable. Totally disgusted.

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★ 5

The swimming lessons were great

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★ 3

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★ 4

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★ 5

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★ 1

I can get past the fact that it's a small gym with no suana. The thing that really upset me was the kids zone time frame. They only only 1 hr and 15min for your kids to be there. That means if you're a stay at home mom and you wanted to get a workout and a shower you only have an hour and 15min. Most gyms do 2 hrs. The excuse I got from everyone was " it's because of covid". We just moved here from south Carolina , and we never heard that excuse until we moved here. Which is crazy because Florida is known for being all about freedom and not about covid restrictions.

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★ 3

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★ 4

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★ 5

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★ 5

Me and daughter love this place!

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★ 4

I like the gym, it's not too crowded in the evenings, however people's kids come in and play and workers say nothing also, I get close the desk on Sunday, but y the gym 🙄

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★ 4

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★ 5

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★ 1

I am paying for a membership just so my daughter can use the basketball court. Way too many times we don't have any access. Why pay for something we don't have access to. I absolutely hate the y and I wish there was somewhere else with a court that she could practice on. But of course the y is the only place.

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★ 3

Good place to workout and take kid's swimming. However, they are way over priced

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★ 4

Maybe getting new membership, we'll see. I like what they got, seems a little pricey compared to other gyms in the area.

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★ 1

Our family has always loved the YMCA. Generations have learned to play, swim, and be respectful members of society at the "Y". We just quit over day care though. I am a grandmother and have our grandson two to three days per week. The "Family" Y does not allow us to use the daycare center while working out there. We even offered to pay extra and the Y refused. Apparently you just can't get there from here. Fortunately, we just joined LA Fitness and they DO allow us to bring the baby for daycare while we workout for no additional fees. Go figure.

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★ 5

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★ 3

Been going for various reasons and activities over the years. Great staff, for the most part. It's definitely in need of a major addition to the seating for the volleyball/basketball courts. There is literally nowhere to sit at any given time and people have to flood the courts while they wait. The volunteer coaches are hit and miss.

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★ 2

Teems are always playing basketball. I can never get a court for my kids.

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★ 3

Its ok, nothing special.

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★ 5

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★ 5

Friendly staff who try to get on a personal level with you , new equipment , very clean .

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★ 4

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★ 5

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★ 5

Love it. My 6 year old daughter loves it also.

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★ 2

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★ 5

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★ 2

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★ 5

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★ 4

The staff is friendly and the building stays clean.

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★ 5

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★ 5

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★ 5

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★ 1

They need to reinstitute the Senior Meetings at various restaurants. COVID cannot be blamed for failing to do so. Restaurants are open and operating at this point and seniors need the socialization. Terrible decision not to.

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★ 5

Kids love the soccer program age 5 to 10

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★ 5

We LOVE the YMCA summer program at Dye Clay! Kyle the camp coordinator is AMAZING! He is a communicator, a listener and awesome role model for the kids. When I drop my daughter off in the morning the ladies that greet us are super sweet and greet the kids and the parents, my daughter comes home raving about all the fun she has and all of her new friends and she sleeps like a rock. This is 100% turn around from our last year summer camp experience at another place! Her enjoyment is truly a testament about the leadership of the program and the Dye Clay YMCA, the employees seem happy and kind to the kids and most importanly they play with them.

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★ 5

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★ 4

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★ 5

Always clean and friendly

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★ 1

My two children ages 8 and 11 went to summer camp at this location this June 2021. My son has cerebral palsy which causes him to take a little more time to get dressed. Instead of showing compassion the camp counselor yelled at him and his sister who tried to help him. Both my children who are in different classes both told me who rude Mrs Jill has been to them both. I also emailed the camp director Kyle who prides himself on open and transparent communication about my son being bullied. I heard absolutely nothing back from anyone. Worse experience ever. This facility is NOT kid friendly at all.

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★ 4

Family friendly of course. Staff is always helpful and the building stays clean. Just signed the family up after years of my kids playing just sports.

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★ 5

Great place..staff courteous

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★ 5

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★ 5

My son goes here for swim lessosns, 4 days a week. The staff are wonderful. He is learning how to do big ice cream scoops aka scooping to swim. They are a delight to work with. For my son to go 4 days a week for all of summer it was a little over 800 dolllars. Affordable for the amount of pool time he gets and the women that do the program are very nice and professional.

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★ 5

Love Dye Clay YMCA!

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★ 5

My daughter is taking swimming lessons here ams the ladies are amazing!❤

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★ 5

Great place for kid, playing stuff to do during summer camp, a lot of different activities throughout the week for about children and young adults and older adults

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★ 5

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