★ 1

They hosted a mat pilates event, and they never showed up to the location at the time they advertised. It was a waste of my time, and they haven’t responded to my emails or instagram message regarding why this happened. This was the 11/09 mat pilates event at 2501 general reeves ave.

Source: Google

★ 5

I absolutely love JetSet Pilates in Winter Park! The reformer looks intimidating at first, but the instructors take the time to explain everything before class and make you feel so comfortable. There’s such great energy here it’s welcoming, motivating, and fun. I was nervous in the beginning, but now I love it and look forward to every class. I love it so much I even told my boyfriend and best friend to join me! Highly recommend!

Source: Google

★ 2

I have been going to JetSet for a few months consistently and have nothing but good things to say, except for the fact that every instructor plays the same playlist every month and for that I’m giving 2 stars. There is no choreography. I feel music is just as important of a component as is the sequencing/cues and it’s really disappointing to hear the exact same tracks class after class. I don’t know if it’s a company policy or what, but there is not one other fitness studio that operates this way. As a regular it’s super redundant and I’m hyper focused on this now. It’s so easy to find updated, fresh lagree playlists by other instructors/studios/tiktok if you can’t curate one yourself!

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★ 5

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★ 5

JetSet Pilates is the BEST!!!!

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★ 5

I highly recommend JETSET Pilates studio! My wife brought there for the first time and I had such a great workout. Mallory the instructor pushed us throughout the whole session and gave us such a great experience. We’ll definitely be back!

Source: Google

★ 1

Showed up to the training class to find out it was cancelled! My friends and I drove 40 mins for a class and had no idea it was cancelled.

The Jet Set Pilates app you use to book classes didn't give us a notification, nor did we get an email.

When we walked in the manager said an email should have gone out -- none of us got it.

She gave us her card to email her if we can tell her how we can make it right.

That's awkward. I'm not the type of customer who ever demands anything. As the manager for a boutique studio with very expensive classes, she should have some understanding of customer service. While the manager is nice and may not have a full grasp of her booking management system, she should take accountability.

Customer service 101: Provide the customer with a few options that are within your means and then ask if any of these seem appropriate for them or if they have any other ideas.

Personally I would have offered a free class.
We were interested in the Dr. Phillips location that is opening up next month but now we are totally not feeling it.

Source: Google

★ 5

I’m new to Pilates after coming from HIT workouts. Pilates has helped me tremendously strengthening my core, loosing back and core fat and my body feels engaged and connected throughout each workout. Pilates just makes you feel good. I look forward to each workout plus the studio has been very welcoming 💕💪🏼😊.

Source: Google

★ 5

I love this place!!! They are the best!! I really like all the instructors I wish I could pick a favorite but they are all amazing!!

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★ 5

Jetset Pilates Winter Park is simply the best. Everybody always make you feel welcomed and supported and it is the highlight of my week. Malori is one of the best/most knowledgable teachers and has helped me tremendously in my own fitness journey pushing past my own limits. She always brings the ENERGY and SPICE! She also provides many variations throughout class to allow you to meet your body where it is today. I am lucky to be part of such a great community. GO JETSET!!!

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★ 5

Tried the intro class at Jet Set with Malory and it was awesome! Thorough instructions, good music, and a great workout

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★ 5

I’d never done Pilates before joining this studio when it first opened and now I’m hooked! The instructors are all super competent and really pay attention to everyone. From the moment you walk in, you’re met with positivity. Great workout and great vibe from start to finish!

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★ 5

After trying out several different studios, I give Jet Set WP a 11/10 rating. Be sure to book a class with Rachel; while there are many incredible instructors, she is truly the best! Even if you’ve never done reformer Pilates before, she will make you feel comfortable and explains everything exceptionally well.

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★ 5

Jetset has been amazing I’ve been doing it for almost a year now and I’ve definitely seen a difference with my body and mind. Rachel is an amazing instructor!

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★ 5

By far the best Pilates studio I've ever been to! All the classes are obtainable for anybody to do and the instructors are very informative on how to do the exercises. I love the atmosphere in the studio with the moody lights and the upbeat music. Also, all the instructors are incredible and I love starting my day with them! If you haven't tried Pilates or you just haven't tried jet set, I highly recommend you go as soon as you can 💗💪✨

Source: Google

★ 5

I love Jetset!!! The staff is always so sweet and friendly, and the classes are always a solid workout- challenging but with modifications if needed. The instructors always make sure do detailed walk throughs of new moves and make sure I am doing everything with the proper form. I am so happy to have found Jetset!

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★ 5

Jetset has created a modern and fun space to explore pilates. Malori is one of my favorite instructors and is very knowledgeable. She welcomes all skill levels and makes every class a great experience. Love these ladies!! Cannot recommend this spot enough.

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★ 5

Love Kristina! She is so warm and kind, made me feel super welcomed for my first class! Can’t wait to go back!

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★ 5

I looooooove JETSET pilates! classes are always fun, instructors are so sweet and helpful and their gorgeous front desk team is always smiling even if its 6am on a monday. Definitely my favorite pilates studio in Orlando. 10/10 no notes.

Source: Google

★ 5

Loving my experience at Jet Pilates in Winter Park!
I’m totally new to Pilates — and honestly, I’m terrible at following instructions (especially in English!) and even worse at holding poses 😅. But the instructors here have been so patient and kind with me since day one.
Everyone on the team is super welcoming, and the whole place has such a positive and encouraging vibe. The studio is also spotless, which I really appreciate!
If you’re a beginner and feel nervous or unsure, don’t worry — Jet Pilates makes you feel seen, supported, and motivated. I’m excited to keep going back and improving little by little. Thank you, Jet Pilates! 💪✨

Source: Google

★ 5

I absolutely love my JetSet community! The environment is always full of energy and positivity. The instructors are incredibly encouraging, from the moment you walk through the doors, you’re welcomed by a warm, friendly staff that truly feels like an extended family. It’s more than just a workout—it’s a place where you feel supported, inspired, and right at home

Source: Google

★ 5

I love going to JETSET Pilates in Winter Park! I have been doing classes with them for about 5 months and have gotten stronger and more toned. As an ex-college athlete, I find it to be a well-rounded and challenging workout. Modifications are available if needed for every part of the workout. The instructors are very knowledgeable, kind, and encouraging. I appreciate that they correct my form if I am doing something incorrectly. I look forward to my classes every week!

Source: Google

★ 5

I started my Pilates journey six weeks after having my first baby, and being on bed rest for 6 months of my pregnancy. Safe to say - I was terrified. My first class I was greeted with a warm welcome, instructions on exactly what to do for each move, and no judgement that I couldn’t even hold myself in a plank! I knew this would be the place to get myself back into shape. Everyone there is just as amazing too! 10/10 recommend.

Source: Google

★ 5

I’ve never looked forward to working out until I found JETSET. Now I’m completely addicted! The workouts are challenging but fun, and I always leave feeling stronger and more confident. Everyone—from the front desk team to the Pilates instructors—is professional, kind, and welcoming. The positive energy in this studio keeps me coming back. JETSET truly changed the way I feel about fitness!

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★ 5

The instructors are great. I recommend JETSET even if you are new to Pilates. I always felt welcomed everytime I was there.

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★ 5

Jetset is an amazing workout! And I love the entire team. Every instructor has been super and so welcoming of all fitness levels. It is fun, energizing and effective!

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★ 5

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★ 5

I love this pilates studio! The instructors are so knowledgeable and friendly, the equipment is top tier, highly recommend!

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★ 5

Obsessed with this Pilates studio! Took my first class with Malori! It’s super cute and Malori is seriously the best instructor! She's so sweet and I loved her music! Definitely recommend her classes.

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★ 5

Las clases son dinámicas y muy entretenidas
Tienen gran variedad de instructores y horarios para que puedas encontrar lo que mejor queda contigo
El ambiente es super increíble desde que cruzas la puerta
Lo recomiendo demasiado ❤️

Source: Google

★ 5

I absolutely love Jet Set Pilates! This place has completely transformed my workouts, and I look forward to every session. The studio is clean, the equipment is great, and the atmosphere is so motivating. But the real star is Camila ,she’s simply the best! Her energy, guidance, and attention to detail make every class challenging yet enjoyable. She pushes you to improve while ensuring proper form and technique. If you’re looking for an incredible Pilates experience, I highly recommend Jet Set Pilates, especially with Camila ❤️❤️

Source: Google

★ 5

I love Jet Set Pilates. The staff members are very nice and super friendly. I have gotten toned and more flexible . I can’t wait to go back.

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★ 5

Love it here! Highly recommend! I was so nervous when I started, but the girls here are so welcoming and great! Also the results are amazing!

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★ 5

I love Jetset Pilates love exercising in this place. Everyone is so nice there.

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★ 4

Love Jetset!! However, I wish this studio offered the 12 classes monthly membership like some other locations instead of just 4, 8 or unlimited.

I will say though, the instructors here are amazing and they are the sole reason I will keep coming back!

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★ 5

I absolutely love jetset winter park, Rachel is my favorite instructor!! She knows how to keep you pumped up and get through the class. They make you feel very comfortable and actually make an effort to acknowledge every single person who goes through that door. Highly recommend!!!

Source: Google

★ 5

My favorite studio I’ve taken a class at! The instructors create a really welcoming community. Classes can always be as challenging as you want them, modifications and amplifications are given for so many movements. Definitely check it out if you’re looking for a new workout or new studio.

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★ 5

JETSET is such a welcoming place with amazing staff and instructors!!

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★ 5

Wonderful experience!! I love Pilates class!!! They are amazing!!

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★ 5

Favorite Pilates studio I’ve ever gone to!!!! All of the instructors are amazing and super supportive. Playlists are always amazing and I always leave feeling super empowered and ready to take on the rest of my day.

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★ 5

Love coming here. The workouts and instructors are amazing. The workouts are challenging, but I never feel lost; pacing is well done. Staff members are always nice. Highly recommend!

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★ 5

This is my first membership at a Pilates studio and it’s been amazing! Everyone is super friendly and welcoming. I got the unlimited membership and it’s definitely been worth it because I’ve seen an increase in my strength, flexibility, and balance. Love Jetset💗

Source: Google

★ 1

Honestly bad experience ever. I’ve been driving for more than 45’ and they didn’t allow me in. (Because it was my first class). The manager didn’t understand the message and she was pushing to be on time

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★ 1

We’ve been driving for more than 25 miles to try out the class and after arriving 4’ earlier, they don’t let me get in. Really sorry to give just 1 star , but is really bad behavior

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★ 5

First time trying JETSET, after debating for months, and I gotta say, I love it! You feel muscles in your body you didn’t know existed, definitely helps you tone, sculpt and build endurance and balance!

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★ 5

I have taken 5 classes now and I will keep coming back. Every studio has policies and you cannot expect special treatment. Life happens, and if you can’t make it on time for your demo you should reschedule. It is unfortunate when things do not go as we planned, but policies are meant to be upheld. If you CAN make it on time, you’ll see this studio is amazing, the instructors are great. It’s very clean and ive always felt respected.

Source: Google

★ 1

I barely ever write reviews and never bad ones because I think that everyone is just trying their best and this is no shade to the front desk employee Who had to turn me away but it is not written anywhere that you will absolutely be turned away if you are not five minutes early to class as a new student. It is sent in an email that you MAY be rescheduled to a new class if you arent 10 to 15 minutes early for the demo. I went into this thinking and knowing I had been to just about every other Pilates studio that offers similar reformers in the area and I was going to have a pretty general idea of how to use the machine. I understand safety is important but if thats your policy it should be plastered clearly and definitively everywhere aka the email you send out. if I had known it was such a strict cut off about 5 minutes before I never would have scheduled the class to begin with as it was a 5:30 class and just like many others I work 40 hours a week and don’t always get out exactly at 5. Again, no shade to the employee at the front desk. She’s just doing her job. It’s not her policy, but it definitely wasn’t delivered in a nice or understanding way. I was really excited to try a new studio but I already go to a couple other great ones so I’ll just be sticking to them for now.

Source: Google

★ 1

I was really excited to try Jet Set Pilates in Winter Park, but unfortunately, my first experience was extremely disappointing. I drove an hour to get there and, due to three accidents on the way, I arrived just five minutes late. As a new client, I hoped they’d be understanding—but they refused to make any exception. It felt like they didn’t care at all about my time or effort, and I left without even being able to try the class. Based on the cold treatment I received, I won’t be coming back. Terrible customer service.

Source: Google

★ 5

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★ 5

All the Trainers are amazing !

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★ 5

I absolutely LOVE Jet Set! Hands down, the best self-care investment I’ve made in years. I have the 8-class-a-month pass, and I really appreciate the flexibility of their class schedule—it makes it so much easier to stay consistent.

The workouts are definitely challenging, but the instructors are incredibly supportive, friendly, and knowledgeable. They always offer modifications when needed, ensuring everyone gets a great workout at their own level. I especially love taking classes with Rachel, Cami, Logan, and Kelly—they bring such great energy and motivation!

The front desk staff is also amazing—always welcoming, kind, and ready with a smile. It makes walking into the studio such a positive experience every time.

I’m so happy I found a safe, encouraging, and results-driven workout that keeps me motivated. I’ve noticed a real improvement in both my health and body, and I couldn’t be more grateful!

Source: Google

★ 5

Great instructors and easy to get a spot!

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★ 5

Yesterday I took my first class with Malorie. It was the hardest and best workout I’ve ever experienced (I typically weight train). I was very nervous going into it but Malorie was amazing and so patient, walking me through each movement. And so encouraging/motivating! I’ve never worked so hard during a workout. Will definitely be back cause I already feel my abs wanting to make an appearance!

Source: Google

★ 5

I had the best time here! I normally lift weights but this class definitely made me work, my abs were burning! My instructor was very nice and helpful and the vibes/ look of the place is so cute:)

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★ 5

Loved the class!

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★ 5

Love, love, love JETSET Pilates! Camila is phenomenal—she’s incredibly knowledgeable and encouraging, and her energy is so beautifully contagious! I always look forward to coming to Jetset because the atmosphere is glorious and all of the staff is top notch! I always leave wanting more!

Source: Google

★ 5

Super successful and thorough (upper, core and lower body) workout with instructor Logan! I was welcomed with a quick overview of the reformer as well as room reference points, prior to starting. This helped to make the class go smoothly, being that it was my first time ever taking Pilates. I also appreciated the text a few hours before the start time recommending grip socks for stabilization during the workout. Overall, I'm excited to come back and grow over time with Logan, as she made sure to provide modifications for beginners and more advanced levels.

Source: Google

★ 5

Best workout I’ve ever experienced. I’m not a gym person so Pilates is perfect for me. I can still feel the burn during and after my class without the extreme soreness. Logan is a great instructor and provides great workout plans!

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★ 5

Pilates class with Logan was exactly what I needed! Logan provided clear instructions and helped me grow confidence. The class had a nice flow from core workout to full body. Logan also did a great job offering different modifications for all levels. Will visit again soon!

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★ 5

Had my first Friday morning session at JETSET Pilates with Logan, and it was hands down the best workout experience I’ve ever had! Logan was an incredible instructor—so attentive and motivating. I left feeling amazing, better than after any workout I’ve done before. 10/10 recommend to anyone looking to elevate their fitness routine. Can’t wait to go back!

Source: Google

★ 5

Took Ronda’s class and it was great. One of the best classes I’ve taken. Highly recommend if you want to shake!

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★ 5

Rhonda was amazing!! One of the hardest Pilates classes I’ve ever done!!

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★ 5

I love JETSET! Everyone is so friendly and the ambiance is incredible! Going to Pilates is the highlight of my day

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★ 5

Well rounded class that is great for beginners and those who want a challenge! Logan was mindful to include both modifications and amplifications throughout the class so that everyone got a great workout in!

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★ 5

I had a phenomenal time with Rachel, I PP c section and really felt like this helped me

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★ 5

so good!

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★ 5

Great facility & workout - Malori is an amazing instructor! 🫶

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★ 5

Just took a class with Malori and it was amazing! It was my first time ever taking a Pilates class and she was so welcoming and comforting, if you want a good burn definitely take your class with Malori, she’s the best!!

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★ 5

Malori was amazing!!!🤍 Such a good workout and super helpful with her corrections!

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★ 5

Coach Malori was so great! She’ll get ur abs poppin!

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★ 5

malori was amazing!! such a good workout🧘‍♀️

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★ 5

Marlori was amazing def would come again

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★ 5

malori had the best class! loved her energy and hype between sets! and the playlist was fire!!

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★ 5

Coach Malori is the best ever

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★ 5

malori was such an amazing instructor and i had the absolute best time !! i have come back multiple times and always had the absolute utmost care and respect towards me. love it

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★ 5

amazing! i didn’t know expect to enjoy as much as i did !! they were super welcoming !!!

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★ 5

For my first Pilates class, this was amazing and and I really enjoyed it! I’m can’t wait to come back and start my Pilates journey

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★ 5

Such a nice atmosphere and the employees here are so nice and friendly and made my friends and I so welcomed. Definitely recommend!

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★ 5

Love it!! Everyone so nice, friendly, and makes you feel comfortable!!

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★ 5

Honestly the best pilates in Orlando,their trainers are well trained, check out Camila’s she is super sweet and attentive!

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★ 3

I believe the way you make someone feel at your studio on their first time is very telling. I went to my first class a couple weeks ago, and I feel like it wasn’t very welcoming. Nobody described anything or introduced themselves. There weren’t alternatives presented during the workout, even when it was evident some people were struggling. The pros are that the place is clean :) and that the playlist was good. But not sure about coming back here tbh.

Source: Google

★ 5

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★ 5

Took several classes with Malori these past couple weeks, including my first ever pilates class and I am officially obsessed! Service is great and the environment is super clean and relaxing!

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★ 5

I absolutely love this studio, everyone is so kind and welcoming. Rachel has such great energy and her classes are truly the highlight of my week!

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★ 5

BEST PILATES IN ORLANDO!!! I have been to so many Pilates places by far one of my favorite! The front desk always ask me how was the class if I liked it! She’s so sweet! Th best instructor work here!! They fix your form kindly and great explanation throughout the whole work out and encouraging the whole way through!

Source: Google

★ 4

Loved the vibes , the structure of the class and Rhonda was amazing! I came all the way from the Bahamas to get Jetsetted!

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★ 5

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★ 5

I absolutely loved my first time trying reformer Pilates at JetSet! The staff was welcoming and my instructor Malori made the class challenging and encouraging. I will definitely be back for her classes and to try others.

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★ 5

Malori was the best instructor! I took my first pilates class with her and she was so helpful! The facility is great and environment is so fun and supportive!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Not a great first time exoerience. Was asked to arrive 10-15 mins early for special instructions since it was my first time doing Pilates. I arrived early but no instructions were given granted there was another class in session so I just sat at the reception waiting. My instructor walked in (Malori) and basically went straight to chatting with the receptionist. Didn’t even bother introducing herself being that it was my first class. I actually walked up to her to say hello. All she said to me was once in class just copy whatever everyone else was doing. So… class starts, music was loud and could hardly make out what Malori the instructor was saying. I tried keeping up with whatever the other ladies were doing but in all honestly it seemed like everyone else was just as lost as I was and all over the place. The Instructor didn’t seem bothered with one on one guidance for eg helping with proper from. You just had to freestyle I guess…Like I get it’s a group session with one instructor but just watching people do nonsense and continue the class is a total waste of time. I ended up walking out of the class 18 minutes into it as it was so pointless and a waste of time since I wasn’t achieving anything. I decided to head on to my local gym for a more effective workout - time better spent. Anyways thank goodness the session was FREE so I didn't waste my money. One thing to note: I received a follow up text from Lauren about my experience and once I told her my honest opinion I never heard back from her. That says a lot! Definitely won’t be a returning customer! Also, you should care about your potential customer’s concerns/feedback, respond to them and strive to do better. Just that one bit would have made me give you 2 stars instead of 1 star.

Source: Google

★ 5

I had the best time at class! Music and instructor were great. Definitely going to be sore hahaha

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★ 5

i've been to multiple pilates studio and my fav is definitely Jetset. The studio is spacious and clean. The instructors were great and they took their time to demonstrate the moves and adjust the positions but still have enough time within 50 minutes to work on strengthening the full body instead of focusing on one particular area. I highly recommend Jetset and even though it's a drive for me to come I still go every week if I can.

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★ 5

This new jetset location is beautiful and clean! I had a fantastic class with Rachel. She was encouraging and provided several modifications/amplifications. The class was very well-balanced and the music was great!

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★ 5

10/10 will continue to drive 40 mins to do these classes. This place blows club Pilates out of the water. The instructors are actually interested in helping you achieve your goals and give helpful instruction. The classes are amazing and I always feel extremely welcomed at JetSet. Highly recommend to people of all levels. Truly enjoy this place ✨

Source: Google

★ 5

So excited that a new Pilates studio opened up! Had my first class with Camila and she was so welcoming. I love how she went around correcting your form and gave modifications. I feel like some instructors forget to do that. There are lockers for you to put your belongings in. This studio has 13 reformers. I like the way they placed the machines so you can actually see yourself in the mirror from the opposite side. Also depending on the instructor, they can change the color of the room. Definitely coming back!

Source: Google

★ 5

I’ve had an amazing experience with Instructor Rhonda at Jetset Pilates! She’s incredibly knowledgeable, motivating, and always brings great energy to each class. The studio is also a gem—super clean, modern, and well-equipped, making every workout comfortable and enjoyable. Highly recommend!

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★ 5

Camilla & Fatemah Z is hands down the best instructors at Jetset Pilates! Their classes are always challenging yet enjoyable, and they have such a positive and motivating energy. I always leave sessions feeling stronger and more energized. I really wish they would teach more evening classes because she’s a 10/10! Compared to other instructors Highly recommend them to anyone looking to get the most out of their Pilates practice.

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★ 5

Play list on point! Great vibe and class!

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★ 5

Camila was the sweetest instructor! It was my first ever pilates class, and she was so patient and made sure I understood each movement! Just for her alone, I will deff be coming back!

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★ 5

Maddie was great, she made it easy to follow along and made sure I was doing the right form. I also liked the music selection a lot.

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★ 5

Tried Pilates for the first time here. The instructors have been very welcoming and helpful. It’s a great full body work out. And the evening classes work well for a working mom.

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★ 5

I've taken two classes now with Camila and have had the best workout. She's a great instructor. Staff is super sweet and classes are well-structured!

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★ 5

Incredible experience with engaged and knowledgeable instructors. I couldn’t recommend this Pilates studio enough

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★ 5

I love this new location! It’s very clean and welcoming. Front desk and instructors have been very kind. Can’t wait to keep going back!

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★ 5

Such a good work out! Everyone was so nice!

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★ 5

My first time doing Pilates. Its a great workout and Logan was very nice and helped me modify / adjust as needed. Highly recommend and will be back! :) music is also a nice touch

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★ 5

Genuinely the most challenging and rewarding way to move your body! The instructors are phenomenal and all the staff across the board super welcoming and kind. Can’t say enough good things about JetSet!

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★ 5

I have had the pleasure of taking a class hosted by Camila & a second class by Malori & both classes exceeded my expectations! Both instructors were extremely welcoming, kind & ensured the class was a positive space where everyone felt comfortable and as though they could move at their own pace without judgement. Both Camila and Malori helped to make sure everyone’s form was precise, and provided words of encouragement throughout and at the end of the workouts. I left feeling sore, but in a GREAT way! I will definitely be returning to JETSET and if you’re thinking about signing up for a class.. do it already!

Source: Google

★ 5

Fathima is one of the best pilates instructors. She ensures that you have the best form and guides you through the exercise if you need help. I love her classless.

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★ 5

I love the vibes at jetset!! The instructors are also very nice, helpful, and friendly!

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★ 5

The best Pilates studio in Orlando, such a great atmosphere and the instructors are very helpful for all experience levels. Cant wait to come back!

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★ 5

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★ 5

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★ 1

Disappointing.
Music too loud , instructor competing with music.
Receptionist yawning.
Staff not interested in customer’s concerns.
Studio is pretty and clean.

Source: Google

★ 5

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★ 5

I can't say enough good things about JETSET Pilates Winter Park! From the moment I walked in, I was greeted with warmth and positivity. The studio is immaculate, and the energy is just what I needed to stay motivated. The instructors are top-notch—each session is challenging but incredibly rewarding. They provide clear instructions and personalized adjustments to make sure you’re getting the most out of every movement. I’ve noticed such a difference in my strength, flexibility, and overall fitness since I started coming here. Whether you're a beginner or a seasoned pro, JETSET Pilates Winter Park is the place to be. Highly recommend!

Source: Google

★ 5

Been to many Pilates studios in the past, jetset is by far the best. After being a member in boca, I was very happy to hear they were coming to Winter Park! Convenient location as well!

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★ 5

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★ 5

We have been patiently anticipating the opening of a JETSET Pilates in Orlando and specifically the Winter Park area! And it finally is coming!

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★ 5

SO SO FUN! Jolena is the best instructor!

Source: Google