★ 1

Booked a class at this location and couldn’t make it in because I was sick. When I cancelled the app said a class would be forfeited- instead I now have text messages from the studio hounding me down to pay a fee. Rather than ask why the class was cancelled they are quick to charge a 12$ no show fee for a class that had no people waiting and plenty of open spots. Based off the other negative reviews where other clients were sick and still charged a no show fee it’s clear this location treats their customers as cash cows and not as actually customers.

Source: Google

★ 5

Amazing place

Source: Google

★ 1

Classes consistently creative and challenging. Erin the manager, loves revenue goals more than members, this is disappointing and the impetus for the poor review.

Source: Google

★ 5

I just finished my free class at the Orangetheory West Boca location. Awesome Coach super clean facility very friendly staff., The coach was very hands-on with the weightlifting portion of the class as well as very informative. Highly recommend checking them out A+++

Source: Google

★ 5

Iam 76 yrs old there were patience.with me.Patricia.coach..thanks for your work.

Source: Google

★ 5

Great workout, energy and friendly helpful staff. Love this place!

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

This review is for the West Boca Raton location. The studio is quite spacious and well maintained. Coach Peyton is great, keeps good pacing, and is spot on with her timing.

Source: Google

★ 5

Source: Google

★ 1

I was initially thrilled about joining Orange Theory after my recent move to Boca. Following my surgery and getting medical clearance to work out, I eagerly decided to try Orange Theory. I was enthusiastic about attending the 8 AM classes every morning.

However, after just two classes, I fell seriously ill with a high fever and couldn't leave my bed. I missed one of the classes I had signed up for and was promptly charged $12 for a no-show. I reached out to inquire about this charge and stressed the importance of contacting me before making any payments beyond the monthly rate if there were any issues with my account.

Regrettably, I missed another class due to my ongoing illness, and once again, I was charged without any prior notice or attempt to contact me. My concerns were met with defensiveness when I called to express my frustration. Even the staff member who originally sold me the pass contacted me, likely because it's considered a sale, and understandably, she wouldn't want to lose that.

It felt like my concerns were not being heard, only met with justifications about the facility's cleanliness and the absence of previous issues. Frankly, I've realized that anything taught at Orange Theory can be learned on YouTube and performed at a regular gym. Moreover, it's disheartening that machines aren't thoroughly wiped down after each use, especially during these times. We're expected to sanitize and clean between sessions, which is the best you can hope for.

If you do decide to continue, I'd recommend bringing your own Clorox bottle to ensure proper cleanliness. It's unfortunate that corporate interests sometimes overshadow what's best for the customer. Thank you for making me reconsider my Orange Theory experience in the most disappointing way.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Orange Theory Boca West is a very clean studio with a very friendly staff. The coaches are all very knowledgeable and encourages you throughout the class.The workouts are challenging but doable. You will definitely get reaults. It works if you work it

Source: Google

★ 5

If you want to improve your cardio, this is a great spot. The employees are friendly & the coaches are helpful.

Source: Google

★ 5

Love this studio. The staff is amazing and friendly and the coaches are next level with their energy and knowledge. Very clean and updated as well.

Source: Google

★ 5

Source: Google

★ 5

Great staff with amazing coaches and a super clean studio. Highly recommend this studio.

Source: Google

★ 2

Classes most of the time are full, coaches rarely pay attention to people's exercises, half of the class you spend on treadmill (low variability of exercises) and "old school cable-like" to cancel a membership.

Source: Google

★ 1

Was very excited to start my journey with them, just because being a new mom I’m hesitant. The lady at the front disk ask me for my credit card to hold the spot for me and she’ll call me before to confirm my appointment. I didn’t receive the phone call but I was charged $28 without explanation or permission. That made me hate this place now because I hate lies

Source: Google

★ 5

Best workout, love this place. It is my Home away from home. Best coaches, staff and community of athletes. Would not go any other place to exercise and get fit.

Source: Google

★ 5

Source: Google

★ 3

Been an OTF member since 2018 and have visited about 10 different studios. This one is lower on the list of enjoyable locations. The coaches I’ve had here have been pretty great with their coaching styles and music, but the way the studio is managed just isn’t to the standards I’d expect for a Boca Raton studio. First and most obvious… there are NO tablets on the rowers! These tablets have been around at least 3 years, and they still haven’t incorporated them into the studio. Additionally, the in-studio heart rate monitors either flicker or just don’t work and it will go on for days. Not just a class or two. Also, they are slow to post studio results on their social media for signature workout challenges. I just get the vibe that this owner is too financially committed to close it down or sell it, but doesn’t really want to have a studio either.

Source: Google

★ 5

Source: Google

★ 1

😢

Source: Google

★ 5

Love the West Boca OTF. My favorite.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Coach DJ was awesome! Great music, gave me modifications when needed for my injury but harder options when I could push further! Super friendly members and staff! Overall great experience!

Source: Google

★ 5

Source: Google

★ 5

Fun and friendly staff that keeps you challenged and motivated

Source: Google

★ 5

Always a great workout

Source: Google

★ 5

West Boca is BACK! Best coaches. Best staff. Best workout. Just get there!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love the staff just a great environment all in all! I go workout with my daughter and massage and then tan.We make a day out of it.I never thought I would enjoy working out so much

Source: Google

★ 5

I joined OT 3 months ago and I absolutely love it. I used to due crossfit but my body felt very beat. This has been challenging and way better on the joints. The coaches are always willing to help me with any modifications I need and the work outs change daily. If you want a work out that is guaranteed to put you in a good mood while making you fit OT is for you!

Source: Google

★ 5

Source: Google

★ 5

No better way to kick off your morning! Great workout. You choose how hard you want to make it.

Source: Google

★ 5

The staff is taking all the necessary precautions to keep the studio clean and me safe. Love the awesome coaches!

Source: Google

★ 5

Very clean

Source: Google

★ 5

Of all the Orange Theory Fitness studios I've ever been to over my 8 year membership, this studio has the best floor plan layout of them, their Head Coach Victoria is a true fitness professional and all of their coaches are awesome.

Source: Google

★ 5

Source: Google

★ 5

My favorite place ❤️😍

Source: Google

★ 5

My son goes to this gym and the results he is getting at 15 years old are impressive. Also impressive his commitment to the program there.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

The most fantastic trainers are at this studio. The energy is always up and classes are all different.

Source: Google

★ 5

Source: Google

★ 5

great place! exercise is fun here

Source: Google

★ 5

Fun! Easy, smart and great workout!

Source: Google

★ 5

Source: Google

★ 5

Great experience, super coaches, fun atmosphere, fast paced

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Lots of parking and super friendly staff!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love the class format that has multiple components and is always different. Instructors are friendly, approachable, and encouraging. Full workout in one hour!

Source: Google

★ 5

Source: Google

★ 5

best 1 hour workout i've ever had and i've been working out for 25 years. You will get results!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I am a 42 years young mother of two. What I love about Orangetheory is that aside from all the positive health benefits, it gives me a space where I get to reconnect with myself and my mind. I am passionate about this physical adventure that has helped me in so many ways and given me balance and positive energy. I struggled with weight almost all my life until one day I woke up and decided not to be a victim anymore and take care of my body. Eating healthy and exercising was essential to get out of my poor habits. Throughout the years, I had multiple personal trainers and did CrossFit but they did not work for me and I was close to giving up before a friend told me about Orangetheory. I never really worked on endurance as much as I work on it now. With discipline and perseverance, I am accomplishing what I never believed was possible thanks to the great coaches that motivate me and encourage me. This support gives me energy when I can’t find it within myself. There are no other workouts that made me feel like I had accomplished something other than Orangetheory. I am a physician and I am the person that my patients tend to look up to as a someone that understands the importance of health and exercise. A lot of my patients need inspiration and motivation that places like Orangetheory provide daily.

Source: Google

★ 5

Its always new and fun! Instructors are experienced, motivating and engaging.

Source: Google

★ 5

Source: Google

★ 5

I really love how the coach motivates me in every work out and is really concern with my weight loss journey. Thanks Tyler!!! Because of you, I decided to drive from West Palm Beach to West Boca twice a week just to be in your class! You truly help me and push me to be motivated

Source: Google

★ 5

Not only do I love this type of workout, I love the instructors. Morgan, DJ, and Tyler are all incredible and I truly enjoy being a part of their class. They give you that extra boost when you need it and are very helpful when it come to performing certain exercises with good form. In addition the front desk staff is super friendly and helpful. Finally, they keep the facility extremely clean. I couldn’t be happier signing up here.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The group setting, instead of competition, turns into a motivational setting. You are encouraged to push yourself into the orange and red zones, but ultimately are told to listen to your own body- this is very helpful. Instead of pushing yourself to unrealistic limits, you push as hard as YOU think is right (and can slow down at any point without feeling guilty). Overall very welcoming and encouraging workout that you can definitely feel a day or two afterwards!

Source: Google

★ 5

Source: Google

★ 5

Gym is great! Staff is awesome except for Benji. She has been consistently rude, never remembers anyone’s name, doesn’t listen to customers and charges for things that you have already paid for. It would be a perfect experience if she didn’t work there, since the rest of the staff has been great and provides a positive environment to workout. Hope they get rid of her soon so I can leave a five star review and have a better OTF experience!
Update: no more Benji!! Five stars! Place is great!

Source: Google

★ 5

I love this gym! Everyone here is friendly, welcoming, and amazing. The workouts are challenging and doable. What more can you ask for?

Source: Google

★ 5

Victoria's attention to pushing me harder, and Joe's attention to my form and both of their awesome playlists.

Source: Google

★ 5

I am completely hooked on Orange Theory. The West Boca Instructors are amazing and the attendees come to work hard. It’s very motivating. Starting to see the results I set out to achieve. I feel like anything is possible with this workout.

Source: Google

★ 5

Exceeds expectations!

Source: Google

★ 5

Love this studio! Great coaches and environment.

Source: Google

★ 5

Best all body workout. Both cardio and strength training combined

Source: Google

★ 5

Great music, I get heavier weight to lift, wise advice to be on time, I love the clapping and the cheer up when I am doing the cardio, You guys always correct my form even though there is 24 people but the best of all I get out like I took a shower 

Source: Google

★ 5

Great job by the coach and facility is very clean and organized

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My experience with Orangetheory West Boca has been excellent since I starting coming here four months ago. I'm usually at the studio 3-5 days per week now. The trainers are VERY supportive and knowledgeable. The staff is very helpful and always upbeat. The studio has a massive mix of people working out - men, women, younger, older, cardio-focused, weight-focused, etc., but the program really works for everyone. I've enjoyed all of the fun promotions like October's Hell Week and the 12 days of Christmas. I've also had a chance to socialize with fellow OT folks and trainers outside of the studio which was a blast. I still do other activities, but OT is really an amazingly well-rounded workout for an hour and this team at OTF West Boca is awesome.

Source: Google

★ 5

As a visitor from the Chicago studios I was pleased to see that everyone worked hard to make us comfortable and make sure to kick our butts! It was as if I never left home of course except the lack of 10 below zero weather!

Source: Google

★ 5

Best 1 Hour Workout in the Country!

Source: Google

★ 5

I like the completeness of the training by mixing cardio, rowing and muscling within a 60 minute timeframe.

Source: Google

★ 5

It’s a great workout, best workout I’ve ever done! I’ve been working out with Orange Theory for about two weeks now and I feel great! I’m so excited and I’m up to 5 days a week, this workout can be addicting! Once you get started, you want more and more!

Source: Google

★ 5

I love this workout! You get an intense full body workout and it never gets boring. It's like packing several workouts into an hour. It's perfect for someone like me who gets bored quickly.

Source: Google

★ 5

The perfect workout! Pushes you, yet fun!

Source: Google

★ 5

Orangetheory Fitness is the best workout in the country period. I have had the pleasure if visiting many studios around the country and always enjoy the East Boca location. Coach Erin is very experienced coach and an asset to the Orangetheory system.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I feel great, my body looks great. I'm passionate about all of it. This is great. Best workout ever.

Source: Google

★ 5

Source: Google

★ 5

I need and love the motivation the trainers at OT Boca west give! I also appreciate their personalized attention. Sometimes Joe or Tyler will show me how to do a certain exercise better or more efficiently and I love that. I also love how much floor space the gym has and how spacious it is in general. I've been to other Orange Theory gyms and they are usually much smaller and it feels cramped. Keep it up West Boca!!

Source: Google

★ 5

Love this place! Best workout I have ever had. And the staff is great as well

Source: Google

★ 5

AWESOME !!!!

Source: Google

★ 5

I love that Orange Theory workouts are constantly building on one another to help me get stronger. Not only are the workouts different every day, but they're always challenging. When I workout at Orange Theory I can see how I'm getting better and in what ways I should be working harder depending on the exercises we do on any given day and the muscle groups we work.

Source: Google

★ 5

Best workout I've had in a LONG time!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The studio was very neat, organized and inviting. The front desk girls were very helpful, informative and sweet. I enjoyed the workout and was able to push myself at my own pace. (I have knee issues). Overall everything was great, I am still sore two days later!

Source: Google

★ 5

Source: Google

★ 5

Wow where to begin! My husband and I are older participants, but this can be done at any level. When we started, we felt welcome and comfortable. We were absolutely awful at everything, but the instructors have so much energy, they make everyone in the room feel like they are their own personal trainer. They explained each exercise quickly and thoroughly, adding adjustments for each one if needed, which we needed. We have completed 10 sessions with 4 different trainers. Love them ALL. The program speaks for itself. Keeps moving and keeps us moving. If anyone would have ever said this will get me in a regular, tough, invigorating ONE HOUR workout, I would have told them they were crazy. But my husband and I have completed 10 of these in 14 days. Love it! Can't wait to see results! Thank you so much!

Source: Google

★ 5

Best ever GYM in the world...The best environment ever that make us come every day. The Coach Teams are the best with the highest vibs and inspirations to all. HariOm

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome facility! Great trainers! Best total body workout in one hour!!!!

Source: Google

★ 5

Super clean and friendly studio! From the front desk to the trainers. Loved it

Source: Google

★ 5

You just have to try it for your self.
It is the best work out that you can experience!
Love my people in West Boca

Source: Google

★ 5

Source: Google

★ 5

Source: Google