★ 5

I love OTF!!! I love how you can track your fitness and progress with the different heart rate zones, it makes such a huge difference. The staff is always so friendly and the instructors are awesome!

Source: Google

★ 5

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★ 5

Community should be the first word that comes to mind with OTF West Boynton Beach. Emily, the staff and the trainers have all built an incredibly supportive, fun, energetic community and my wife and I are so enamored with it that we left our previous very long term exercise relationship and joined OTF full time. Thank you all for the wonderful experience each and everyday I walk thru those doors

Source: Google

★ 5

Jess and Sydney are excellent coaches! Both are upbeat, positive and motivating as they challenge you every day. Showing up with a smile and great music helps too, but they take it to another level with taking the time to correct an exercise or ask about injuries and goals before and after class. Love OTF Boynton!

Source: Google

★ 5

Jess and Sydney are great coaches. Both are very motivating and help ensure you are using the right form to make sure you don’t get injured. They place great music which helps the hour long workout go by very quickly. I highly recommend trying a class with both Jess and Sydney.

Source: Google

★ 5

5 stars all around. Good staff, great equipment, it's that exercise equivalent of a double shot of expresso that'll get you ready to take on the day. I've been going here since last September and have been here since! The coaches are encouraging and there every step of the way, and the exercises are that right balance of doable and challenging. If you need a gym that'll challenge you to do your best, this is the place.

Source: Google

★ 5

I first went to orange theory about a year ago, I find workout classes sometimes overwhelming but will say I was pleasantly surprised by the welcoming feel I got! I love that I can take classes even when I’m out of town as they have so many great locations! The workouts are great and I love that I can just show up and get to work! Coaches Jeff, Jess and Sidney are all amazing and I always enjoy their classes and Dillon is always so welcoming when I come in. I love the family feel at this location.

Source: Google

★ 5

10/10 workouts and staff!

Source: Google

★ 5

From the moment I walked in, the front desk team made me feel welcomed and energized. Super friendly, and made everything easy — from checking you in to answering questions with a smile.

A special shoutout to Amber, the manager, who truly goes above and beyond. She’s approachable, passionate about the member experience, and clearly committed to creating a positive, high-energy atmosphere/environment.

Highly recommend this studio to anyone looking to level up their fitness journey with a supportive and motivating team!

Source: Google

★ 2

Orangetheory Fitness – Disappointing Customer Experience

I was genuinely interested in trying out Orangetheory and learning more about their pricing and programs. Unfortunately, the customer support at this location made the experience frustrating from the start.

When I inquired about pricing, I was met with vague answers and pressure to provide card details just to get basic information. They advertised a free trial, but it felt more like a sales trap with staff pushing aggressively for package purchases even before I could understand the offerings.

As someone who just wanted to explore and make an informed decision, the lack of transparency and high-pressure tactics were a major turn-off. I expected a fitness studio focused on helping people, not forcing them into hidden commitments.

Rating: 2/5

Source: Google

★ 5

Love the otf workout, the coaches and the community are like no other🧡

Source: Google

★ 1

I wanted to try Orangetheory since I haven’t exercised in a while and wanted to get back in shape, but when I walked in I wanted to feel good and excited about joining. I did not get that by the front desk she was very unmotivated and didn’t even want to be there herself or excited about having a new member. I will not be joining.

Source: Google

★ 5

Update: I’m now 80 years young and am addicted to OTF in Boynton Beach👍 Everyday is a new challenge which I find to
be fun, hard work, and the endorphins increase make my day😍 But most of all Coach Jess is best coach/trainer i’ve ever had (and i have been working out for many many many years 😁)! Jess always checks on me & makes sure I am doing exercises correctly (which is very reassuring)! Besides all that, her positive personality & kindness are well appreciated 💝

I love love Orange theory! I feel so good & strong after every class and my coach Jess positively pushes me! Im 78 years young and will keep going with the greatest gym & coaches anywhere❣️

Source: Google

★ 5

Have been going to this location for a few months, awesome staff, coaches that I have worked with Mike, Lexy, Jess have all been great. I recently had a situation called and spoke to Tyler who was extremely helpful and patient. Gemina!

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★ 5

I called to inquire about my class status and Tyler was amazing to work with!

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★ 5

This place is great! It's well-run with great enthusiastic, knowledgeable trainers and plenty of space. Great music and vibe also

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★ 1

Awful customer service. Nearly impossible to cancel, they do not follow up like they say they are going to, and after 23 days I still have not received the refund they said they processed. I've been chasing them around for weeks and now I finally have to file a dispute with my bank to get the $119 refund they told me to just "wait" for.

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★ 5

Great studio! Very clean and coaches are excellent!

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★ 1

Sadieh Lozada is assistant studio manager. She rude and doesn’t want to refund the monthly membership that was requested to cancel under Orange Theory rules. Unhelpful and does not understand customer service.

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★ 5

I love OTF! Coach Jeff, Jess, Mike and Lexi are amazing. The heart rate technology is incredible and I love tracking my progress. I feel myself improving every single day. I appreciate that the coaches are always watching form. I’m so glad I found my OTF family. Thank you, OTF!

Source: Google

★ 1

Although I love the training staff and actual classes here, the front desk is rude, unprofessional, and regularly gives misinformation to scam you into paying more money for your membership and in turn, whatever commission they likely make.

I put my account in a freeze while out of town this summer and was charged repeatedly for an elite membership while on the 60 day freeze. I had to fight to get a refund for the first month that I was charged for in error, and then when I was charged AGAIN the next month (after them ensuring that would not happen) they gave me the run around for 3 weeks and did not refund me. I spoke to multiple managers who told me they would refund me or were leaving a note for “so and so” and weeks later no one had contacted or refunded me. I also emailed the manager that responds to the negative comments here on Google, and still no word back.

I called again today and spoke with Sadie. She let me know that my freeze paper was shredded right after I signed it so it never went through… what?? I let her know that after dealing with this frustrating situation for weeks I just wanted to cancel my account with OTF. She was not apologetic at all and instead became super rude: sighing, sucking her teeth, and making it very clear she didn’t want to be on the phone with me. Sadie then told me I would have to pay $119 for another month out of the blue. When I calmly expressed confusion since this is not what I was told by the original manager I froze my account with, she put on a really nasty tone and asked what I want her to do. I told her I wanted my refund and to cancel, she said she would give me the regional manager’s email. She has yet to do that and I’m sure this is just more of the run around!

Beware of this OTF location! Most managers are clearly not familiar with the plans and policies in your contract. At best, they are disorganized and apathetic to any mistakes they make to your account (which sadly seems to happen often). Very unfortunate because in contrast, the class instructors really do care - what a shame. Save yourself the headache and go anywhere else!

Source: Google

★ 5

Los ejercicios son realmente eficazes .
Si no tienes***ahí lo encuentras.
Además su ropa deportiva es de buena calidad , cómoda y la moda.

Source: Google

★ 5

The staff is great, they keep the place clean and running smoothly. The coaches are friendly and helpful with any questions or concerns you may have about the workouts.

Source: Google

★ 1

If you’re looking for friendly, supportive, inviting staff, this is not the location to go. After checking in and completing their required paperwork, I notified Saddie I didn’t complete the credit card paper work (very antiquated system of writing cc on piece of paper and leaving with the staff) because I am a gympass member and all payments go through them. She advised everyone has to leave a cc on file. I didn’t bring one (and don’t agree with leaving my cc info for a company not billing me) and asked what she wanted me to do. Things went downhill with attitude and coldness. I asked her if she wanted me to leave. She asked why? I explained her attitude and aggression. She said she was just doing her job. Customer positive communication goes a long way. Needless to say, I left without the workout and won’t be going back to the Boynton Beach location.

Source: Google

★ 5

This place is my sanity! The coaches are awesome and the staff is always friendly and helpful. Best place in the Boynton Beach area to workout hands down.

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★ 5

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★ 5

Love the coaches and front staff! They are all so attentive to each individual and it truly makes going to get a great workout that much better!

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★ 5

I have to write a review about this place because I have a lot of distain towards gyms and especially chain gyms. But I must say I’m so happy I just tried it out.
Coach Jess B is highly underrated on Google reviews. She made me feel safe, not judged in the slightest, cared for, attended to, and not only that but she is somehow able to push me to do better in a way that I respond to. (Which is difficult for a defiant woman like me). Being a woman I get easily intimidated by “gym rat girls” but she has a humility that is radiant and I feel INSPIRED not INTIMIDATED. When I wake up and I groan at the fact that I “have to” go to the gym I think, “well Jess is the coach. You’ll have fun.”.
Thank you also to the (I unfortunately forget their names) but the front desk beauty (I think she’s the manger) and the super sweet, tall, curly haired guy associate for also making me feel special every time I’ve walked in. I’ve only done 4 classes total but I already have THIS MUCH to say about it.
Sorry for the essay but they deserve it.

Source: Google

★ 5

Great class times and Coach Jeff is terrific. I have numerous orthopedics issues and he is great at giving me modifications! Highly recommend OTF in Boynton Beach!

Source: Google

★ 4

Visiting from NY staff warm and welcoming. Coach Jess is friendly and motivating.

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★ 5

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★ 5

Orange Theory Boynton Beach deserves a solid 5 stars! They provided a safe and welcoming haven for a newcomer like me. The facility is impeccably clean, creating a welcoming atmosphere. Jess, the instructor, stands out with her helpful and attentive approach, making every session a rewarding experience. Special kudos to Lily at the front desk for her unwavering support and assistance. Together, they contribute to an outstanding fitness environment.

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★ 5

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★ 5

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★ 5

The staff is absolutely amazing. (All of them) Encouraging, knowledgeable and care! They are helping me through recovery. The classes are amazing and their willingness to want to help is truly amazing!

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★ 5

Working out at Boynton OT has been great! Everyone is helpful and the coaches are the best!

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★ 5

I’ve been a member for over 2 years now and I can honestly say it’s been the best decision I have ever made. Coach Jeff is the absolute best! He continues to motivate me every class and encourages me to push harder because he knows what I’m capable of. All of the staff is so friendly and helpful. Definitely would recommend OTF to anyone looking to improve their fitness and life. 100/10 for me!!!

Source: Google

★ 5

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★ 5

I visited from New Jersey and it was a great workout with Coach Jeff. He is engaging and not pushy but makes sure you maximize your workout. The front desk staff was great as well.

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★ 5

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★ 5

OT rocks my socks off! I’ve been coming for just about a year and my endurance/physique is better than it’s ever been. The coaches have become my friends and I look forward to coming each day. For one hour out of the day I’m blessed to be able to show up for myself and Orange Theory gives me the forum to do so! Take your first class. Let the environment speak for itself!

Source: Google

★ 5

Love this place!! The coaches and the front staff are so nice.

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★ 5

This gym is so awesome!! The workouts are fun, engaging, challenging, and always new and exciting. The trainers are great, especially Jeff, Jess, and Lexi, and they encourage you to push yourself to the next level. The studio, including bathrooms and showers, are always clean too. I've never consistently kept a gym membership until finding this gym. So fun and rewarding.

Source: Google

★ 5

I left my class today and it was fantastic. Orange theory from Boynton beach is super and the staff is very friendly. The coaches are wonderful and the classes are very fun.

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★ 5

Love it there! Keeps me on my toes for sure!

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★ 1

They put flyers on a bunch of cars and then it rained and it got stuck to my windshield. I've literally been scraping my windshield with a metal blade and still cannot get it all off.

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★ 5

After using all different types of commercial gyms, this one is the best one for me! I love that the workouts are planned and the coaches walk you through every workout. They even give you workout modifications when needed. They’re so encouraging. All you have to do is SHOW UP which is often the hardest part! Overall, 10/10 would recommend!

Source: Google

★ 1

they leave stuff on cars and it leaves a mark just like this, called and the guy says "its easy to get it off u just gotta scrape it off" so this business forces u to go get a carwash ? i dont get it

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★ 5

Love coming here! Its always a great workout, the staff is very friendly and the coaches rock! I have tried other places before and never had enough motivation to go consistently. Every time I leave this place I feel accomplished and happy. I am in the best shape of my life because of Orangetheory.

Source: Google

★ 5

Always look forward to class! Staff is welcoming and Coach Jeff really pushes you. If you haven’t tried yet, I definitely recommend Orangetheory Fitness Boynton Beach!

Source: Google

★ 5

Can not say enough good things about this studio! Makes working out so much fun!

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★ 5

I love OTF, it has been life changing for me! It’s the only workout that I have been able to commit and stick to. I found a sense of community here that makes it not feel like something I have to do but want to do 5x a week. Plus the coaches and staff are amazing!

Source: Google

★ 5

Has helped me feel more like myself after 3 babies in five years!

It’s super fun to reach and beat your goals at each bench mark!

The coaches are super encouraging and make a huge difference in your work outs!

Source: Google

★ 5

Wowww!!! Today was my first class and I loved it. Amazing coach, amazing staff, great location, incredible vibe. I just signed up!! Totally worth it. 100% recommended.

Source: Google

★ 5

OTF has been life changing for me. I’ve never been consistent with a work out program until now. The studio has great energy across the other members and the coaches. I greatly enjoy coming 5 times a week, however it’s been a little rough recently with the air conditioning being out on one side. If you’re looking for a gym that’s group fitness based, look no further!

Source: Google

★ 5

Love the staff at OTF Boynton Beach! Request to the owner- PLEASE FIX THE AIR CONDITIONER!! It’s been out for entirely too long! We work hard and air conditioning is critical!

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★ 4

Fantastic workout and staff! Jess is the best Coach and Morgan, Jessica, and Noah are fabulous at their jobs!

4 stars because the AC seems to be broken a lot. Supposed to be replaced. In FL, that stinks. Hope the owner replaces it soon because seeing humidity build up on the mirrors while working out… ick. It’s a swamp in there.

Source: Google

★ 5

Great class schedule. Large studio.

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★ 5

I've been coming to this studio since 2018, and I love it! The coaches and staff are amazing and each class is so much fun. I would highly recommend!!

Source: Google

★ 5

I have been at this OTF for the past year and no plans to stop. I started with no prior/recent exercise experience or knowledge. The staff has been more than encouraging and I have found this program so rewarding and motivating. Love it here.

Source: Google

★ 5

Love OTF. The coaches are the best and you feel accomplished after each workout.

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★ 5

I’ve been a member at OTF for years but recently moved to the Boynton area and this has been my favorite studio by far! The front desk are all personable and friendly. Coach Jeff, Jess, & Lexi are all amazing at what they do. I’ve seen major improvements and so glad this is my home studio!

Source: Google

★ 5

Coaches are awesome. Staff is super friendly and It’s by far the best workout you’ll ever do! Take one class and you’ll be hooked!

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★ 5

Omg love -the encouragement the coaches give to keep me going - my running has improved so much !

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★ 5

Orange Theory Boynton Beach is the best!! I’ve been here for over 6 years and the team is enthusiastic and fun!

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★ 5

I love Orangetheory. Great workout every time. Friendly and helpful staff. Best membership ever.

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★ 5

I love everything about OTF but most importantly, how I feel walking out - as if I accomplished the greatest challenge I did for myself that day. Bonus achievement feeling: when my splats reach two digits! I just celebrated my 100th class and have seen the results. It's all about trusting the process and enjoying the progress. I'm well on my way toward my goals, thanks to the OTF Boynton Beach coaches and crew!!!

Source: Google

★ 5

Man, do you sweat!! Between the treadmill, rower, and floor exercises you would find this is a well thought out work out program. Kinda pricey, but I guess it’s kinda like personal training without the price. Check it out!

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★ 5

Great place for a workout

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★ 5

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★ 5

Love that we track our heart rate zone thru the monitor so we can personalize the workout (lean in or back off accordingly). Coaches are great and motivating!

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★ 5

Fue una experiencia muy agradable, buena atención

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★ 5

Best work out and awesome coaches!

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★ 5

OTF is a great gym that pushes you to do the workouts that you wouldn’t do on your own. As a 2-month member, Rin has been extremely kind and helpful. She always picks up the phone and is quick to help. Jenna is a great instructor, makes the classes fun and challenging. I originally signed up at a different studio and the boynton beach Congress has more efficient and helpful staff. I’m making this studio my home studio in the future.

Source: Google

★ 5

Great studio, coaches and super helpful staff. This is my first choice when I workout in Florida. Orangetheory continues to catapult me to higher levels of fitness.

Source: Google

★ 1

Unfortunately I have to leave a negative review which I don’t like to do but I think others should be aware that their customer service is abysmal and they are unorganized. I have not been to OTF since the summer especially as their class schedule just didn’t coincide with my availability. I canceled my account months ago and yet they continue to charge me. I have contacted them multiple times and they ignore my calls and I requested they email but they can’t seem to be bothered. I will be reporting them to the Better Business Bureau.

Source: Google

★ 2

Love the workout, love coach Gabs (only take her class). Otherwise the other female coaches have made me feel uncomfortable on several occasions. Arrogant, unrelatable and body shaming, never going to this location again.

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★ 5

Great workouts! In the best shape of my life in my sixties. Can run a mile with no problem and feel wonderful. I love efficiency. Orangetheory has no competition!

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★ 5

Love it always

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★ 4

Thank you for the free workout. Brian the trainer seemed like he cared and the workout was awesome. I did not feel well after but it's probably because I am out of shape. That's why I give 4 stars instead of 5.

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★ 5

I enjoyed everything about it. I didn't like the rower too much but because I didn't like it I wanted to make it my *****. It felt good to conquer that machine and go further in the exercise when using it. My favorite thing about this place was the weights and other random exercises on the mats. You never knew what exercises would be put on that T.V. so it kept you on your toes.

Source: Google

★ 5

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★ 5

Awesome fitness place.

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★ 5

I’ve been a member since 2014 and I absolutely love the group dynamic and the workouts . I would never stationary row on my own but at OTF I do it and push myself to the highest level. I’m constantly improving when I’m consist with my workouts. The trainers are great motivators that help you along the way . Would definitely recommend to anyone as all fitness levels can find their place at OTF

Source: Google

★ 5

It's a great time. My mom and I officially signed up this past Saturday. We've both always been big gym rats and we enjoy trying new exercises and experiences. We were in Crossfit for nearly 5 years and loved competing in their in-house competitions and The Open every year, but wanted to try something new. We got into HIIT, Yoga, weight training, then tried hot yoga, Peloton, and even Pilates. Nice to switch it up. Most recently, we opted into Orange Theory and immediately liked the vibe there. Their staff is very friendly and helpful, and Coach Jess's Saturday classes are a lot of fun. I do think their prices are a bit high. I'm paying for 4 classes per month and it's equivalent to what I paid to attend my open Crossfit gym 3x/week, but after I found myself eagerly looking forward to my Sat AM classes, I personally think it's worth it.

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★ 1

😞

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★ 5

OT is an amazing workout! The timing is perfect and there are a variety of class times offered . Our head coach (Brian) is excellent and a great role model for the other coaches and clients!

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★ 5

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★ 5

Love Orangetheory! Amazing team and coaches. Always feel great after classes knowing I got a full body workout!

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★ 5

Great work out loved working with Gabby and Abby !

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★ 5

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★ 4

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★ 5

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★ 5

The coach is really encouraging! I surprised myself and made it through my entire first class. A whole hour of focusing on just me in my busy lifestyle was really liberating. The equipment and machines are awesome, very clean set up all around.

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★ 5

Love this place great workout !

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★ 5

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★ 5

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★ 5

I just joined a week ago and I love it!!! Instantly I felt so comfortable there! They help me with my technique, are energetic, and motivate me during my workout. They honestly feel like a mini family and they’re just so nice! 1000/10

Just realized I posted on 2 account but they deserve 2
5 stars!

Source: Google

★ 5

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★ 5

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★ 1

They keep calling me asking me to join. Ive told them over and over again that i no longer live in the area. They said they would remove me fro mtheir call list and still have not done so. Im sure they are just doing their job but its really getting old. Please stop callinbg me or i will sue for harrassment. all calls and messages have been time stamped and recoreded. this will be a $10,000 lawsuit that you will absolutely lose if you push me that far. Thank you for doing the right thing moving forward

Source: Google

★ 5

Great enviroment, great staff, excellent coaches.

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★ 5

I have been attending OTF for years now. I have been to several studios in and outside of FL. The staff/coaches at OTF Boynton Beach are by far the best in the business! I throughly enjoy going to workout because of the family oriented atmosphere you feel when you walk in the door. The entire OTF team is motivational and has gotten me through more than one workout that I didn’t want to be in. It’s a pleasure working out early in the morning because I know I will always be welcomed with a smile. They take the time to get to know their members and really make you feel right at home. Starting a new workout routine isn’t easy but I can tell you the team at OTF Boynton will make it 1000 times easier. I cannot say enough good things! I’m proud to be a member and part of the OTF family!

Source: Google

★ 1

Honestly came here very excited to try it out. I’m not comfortable going to new place alone so my coworker invited me to come with her to this location. I live pretty far from this location and I arrived 15 minutes before class. Even though I was suppose to get there 30 minutes before hand. They turned me down and I was not able to attend the class, Which I understand and thanked them anyway. BUT what I do not think is ok is for the employees who work there, automatically talked bad about me when I left. Little did they know my coworker was there already and over heard them talking rudely about me saying they did not feel bad for turning me away, and I was there only for a free class ( which honestly I was going to really join if I liked it today) . On so many levels this was extremely unprofessional! If you work at places like these you are their to be compassionate and understanding. People go to these places for weight loss/goals support, motivation and to not be judged under any circumstances. You have no reason to judge or bad mouth someone not knowing what a person is going through or what happened prior to making efforts to arrive or to even get there. Honestly, my coworker now feels extremely uncomfortable going to this location. I will certainly be taking this to corporate/owner of this franchise.

Source: Google

★ 5

The staff is absolutely amazing and hilarious too! Never a dull moment with them plus the studio is gorgeous!

The head coach Sarai and their fellow coaches Dawn, Alexis, and Adam are always full of energy, great music, & super helpful with any advice or tips I need or ask about! Top notch all around! Best studio in Florida!

Source: Google

★ 5

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★ 5

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★ 1

Had trouble with my heart rate monitor purchased at this location which was within the one-year purchase warranty. Staff refused to exchange for a new one and mentioned over and over about policy of corporate and getting in trouble by corporate if they simply replaced the device without shipping it out for testing. Staff/location obviously doesn't value its members and certainly has never heard of striving for 100% customer satisfaction nor the customer "always" being right. Very disappointed in this company/location where thousands of $ is spent in membership dues. Staff didn't seemed bothered by loosing a member over this issue and was more concerned with upholding "corporate policy".....so I promptly cancelled my membership. Public beware.

Source: Google

★ 5

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★ 5

Good cardio workout. Coach Dawn is very motivated and pushes you to excel.

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★ 5

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★ 5

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★ 5

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★ 5

I love the competitive nature. I love the results. I love the staff. I love never knowing what I am coming into. I love the accountability. I love seeing the results.

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★ 5

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★ 5

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★ 1

If you are gonna join an Orange Theory Studio I recommend you not do it at the Boynton Beach location. The managers are rude, lack tact and unwilling to help their members. The owner is a Yes sir/ma'am guy with absolutely no follow through. They say one thing and do the opposite. Money is their highest priority not the members! They actually don't' deserve a star

Source: Google

★ 5

My experience was absolutely the best you can ask for!!! I loved loved loved it!!

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★ 5

The workouts are very structured and the trainers running them always have time to help you with your form. They always have time to encourage you and tell you if you’re doing great. I have been going for two weeks now and love it so far

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★ 5

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★ 5

Love OrangeTheory. The coaches are great and everything felt safe and clean!

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★ 4

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★ 5

I've been going to this gym when I'm in FL for about a year and a half and, frankly, I didn't feel it was as good as my home gym in Flemington, NJ. But, I went this past week and a half and it was great! I had Rebecca and Dawn as coaches and they were both excellent. Very friendly and encouraging. I'm not sure what has changed at this location, but the changes were noticable and I now wish this was my home gym!

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★ 1

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★ 5

The best. i love it

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★ 2

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★ 5

The staff is always very friendly and the gym is very clean. There are lots of treadmills and everything is always working. Other members are also nice. My wife remains a member even though I decided to cancel because I prefer to exercise at home. I have absolutely no complaints about this gym. It is probably the best and most affordable gym in the area.

Source: Google

★ 4

Good place to go. People are nice. I feel motivated.

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★ 5

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★ 4

Love this place! The instructors are awesome: Christina (no longer there), Ashley and Nicole, they keep you motivated. Hope, at the front desk is the sweetest! Just need better explaining of the system to newbies. I would find myself confused sometimes regarding the routines, specifically the treadmill. Highly recommend!

Source: Google

★ 5

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★ 5

Great place to work out for the fast pace person.

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★ 5

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★ 5

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★ 5

Great work out!

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★ 5

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★ 5

Been going for a year and love the workouts, trainers and staff.

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★ 5

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★ 3

The facilities, instructors and overall work out experience were great. However, I do not agree with their cancellation policy. I decided to give it a try and paid the monthly $109 fee which gave me 8 classes a month. But soon realized that I have to pay extra $10 for the monitor each time I attend a class or pay an extra monthly fee which is over $100. Also, if you cancel a class for any reason within a short time then that class is deducted from your alotted classes. It will be taken away from your monthly classes (depending on what program you sign up for). I have two jobs and as a single father I have a chaotic schdedule. Flexibility is a PLUS for me and OT does not fit that requirement unless you pay for the unlimited classes per month which can be quite pricey.
After two weeks, I decided to cancel my membership which they honored and it was relatively easy. However, they are still going to charge me for another month since you have to give them 30 days notice. So, basically I would have had to cancel my membership the moment I signed the contract.
Botom line, I signed the contract and I should have known better. I hope this helps anyone who may be considering joining OT.

Source: Google

★ 5

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★ 5

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★ 5

Great team. They were very welcoming and encouraging. David was an amazing coach. It is so cool that I could continue with my fitness routine even when I was on vacation.

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★ 5

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★ 5

Highly recommend OTF. Great people. Great workout. Great environment.

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★ 5

Good music, clean studio, motivating coaches, friendly front desk staff!

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★ 5

Great location with nice mix of class times. Kelly at the desk was cheerful and very helpful when I walked in. Once in studio Ashley did a great job demonstrating teaching and motivating the entire class. Awesome coach! Overall great gym, great vibe, highly recommend! Definitely will be back for sure!

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★ 5

Love my new studio

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★ 5

Energetic, creative and fun.

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★ 5

The facilities are well maintained and clean. Super helpful and friendly staff.Excellent facility.

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★ 5

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★ 5

OTF Boynton Beach is a great place! Very invigorating work out!! The coaches are really into it; they love helping you get the most out of the time you spend in the gym! and that energy spills over into the class making it fun to workout!! Having fun getting healthy.

Source: Google

★ 5

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★ 5

If you like a fun and energizing workout, go to OrangeTheory Fitness Boynton Beach! I was a little intimidated, but that quickly changed after meeting the staff. The moment I walk through the door, I feel welcome as I’m warmly greeted by the front desk employees. The coaches are very energetic!! They offer encouragement throughout the workout inspiring you to do your best!! You leave knowing YOU did something your future self will thank you for❣️ You will not be disappointed!

Source: Google

★ 5

Best workout I've ever had! I've taken other group fitness classes and they were no where near as fun and motivating. OTF Boynton Beach is awesome!

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★ 1

Really disappointed whit the manager can not keep her promise to make me join she ask for $98.00 month and she charge me $109.00. Everything is great until it's time to force you to pay for the monitor that I have, I do not need other one. I joined orange theory in 2018, and get the monitor for me and my husband. I was recommended this company to everyone and I was bringing my friend and the manager tel me I will get the $98.00 deal but charge different amount and she do not accept that she tell me $98.00 like I am make it up,she was rude at the phone and I was treated like a number.

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★ 5

Great workout!

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★ 5

Great workout!!!

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★ 5

I most enjoyed the weight part at my own challenge pace within coaches structure. I could plan to improve my future strength without strain and look forward coming back regularly. Thank you for the introduction.
And I really enjoyed the rowing machine too.

Source: Google

★ 5

Great workout and motivating coaches!

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★ 1

Everything is great until it's time to cancel the membership. I was told if I give 30 days I won't be charged again but that was not the case. Then when I told the manager that 2 different employees told me I won't get charged she said they're new and still in training, which is extremely unprofessional. Such a shame especially since I have been telling so many friends about OTF. Don't fall victim of this scam!!!!

Source: Google

★ 1

I joined orange theory in 2014. After 5 years, I was just treated like merely a number. I made the mistake of pre booking classes for Saturday April 27 and Sunday April 28 and I FORGOT to cancel. I am an Optometric physician and I was in continuing education all weekend.

I just showed up for the noon class on Monday, April 29 and realized I had made this mistake when I saw my account charged 18 dollars. I realize I should have cancelled, and that this is my fault as cancellation is company policy. I was looking for my studio to have the courtesy to understand my mistake and work with me. But instead, I was treated like a number.

I heve bragged about orange theory and recommended this company to everyone who listens. I even had a member join because of my recommendation. This ends today.

I would understand if I did this all the time. But once in 5 years does not seem like a whole lot.

I am extremely dissatisfied and disappointed.

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★ 5

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★ 5

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★ 5

I love that it is fast paced and you still burn a ton of calories. It makes your heart race and your body sweat. Every coach motivates you to be better than when you walked in.

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★ 5

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★ 5

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★ 5

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★ 5

Great cardio and light weight workout. They will push you harder than you can push yourself!!

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★ 5

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★ 5

Great studio! Awesome workout, coaches, and front desk staff!!! Orangetheory is the most effective workout I’ve experienced.

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★ 5

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★ 5

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★ 1

Really disappointed that they do not allow kids in their lobby which is completely separate from the gym. The information wasn’t disclosed at the first trial workout either and is on no paperwork that I’ve signed but the front desk would not refund my $200 payment for 8 classes and a heart rate monitor I’ve never worn.
I’ve worked out at plenty of gyms in the area and I was skeptical to give OTF a try because it’s such a “chain” fitness fad but did because it’s close to my house and allows you to train on more endurance and less power/muscle growth. I will tell you you are much better off going to a locally owned gym. The owners at those gyms don’t treat you like a number and actually want working mothers to be able to get in shape, even if that means a kid sitting silvery in the lobby playing a game for 45 minutes.

Source: Google

★ 5

I love this place. Front staff is so helpful & pleasant. The trainers, Ashley & DJ, are respectful of my age but don’t let me slide. They find a way to help me get it done. I’m 67 years old and 40 pounds over weight and getting better with their help

Source: Google

★ 1

Worst customer services ! Do not go there , they will lie and charge you fake fees.

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★ 5

I've been coming to this studio for 4 years and I love it. The new owners have worked very hard to improve the studio and it shows. The staff is very friendly and go above and beyond to accommodate your needs.

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★ 5

It's always different but obviously using the same equipment. I don't need a 1:1 trainer but I have a difficult time pushing myself during a solo workout. OTF is the perfect balance for me.

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★ 5

Great, knowledgeable and friendly staff and trainers. No excuses to get an awesome hour long workout...no waiting for machines!!

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★ 1

Rude service, they are very unprofessional and will charge money even after they promise that they can pause the contract for medical reasons. Stay away from these crooks.

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★ 5

I love that i’m told what to do and correct form. I love that the coaches offer alternative workouts for any limitations that a person may have. It’s so upbeat and it’s darker in the room so I dont have to worry about anyone judging.

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★ 5

All of the instructors are great here!

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★ 5

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★ 5

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★ 4

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★ 5

Very enthusiastic staff. Respectful and encouraging! Highly recommend joining to me goals!

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★ 5

All the staff are so friendly and the coaches are very motivating. It's always clean and the equipment is top of the line. All around, great place for an intense workout!

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★ 5

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★ 5

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★ 5

I love my workouts at OTF! They make it easy and fun -- no deliberating about what or how to workout. Great atmosphere and upbeat coaches!

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★ 5

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★ 5

The Coaches Saturday and Sunday were awesome! This was my first time(s) at OTF in Boynton Beach. Overall it's a fabulous gym and everyone was super friendly and helpful. Anyone interested in a first rate gym....look no further!

Source: Google

★ 5

It is amazing how motivating it is to workout in a class setting with a coach directing you! I have reached goals with my fitness that I thought were not attainable. Every workout is different so it never gets boring. I always feel like I have had a thorough cardio and weight training session. I attend seven days every week and am truly addicted. Thanks Orange Theory Fitness for the service you provide!

Source: Google

★ 5

Coaches and staff are great! Love this place!

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★ 5

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★ 5

Best workouts I've ever had. Never boring, always rewarding.

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★ 5

It is always different and challenging. The instructors are awesome!

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★ 5

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★ 5

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★ 5

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★ 5

Source: Google