Planet Fitness

Pensacola, 312 E 9 Mile Rd, Pensacola, FL 32514 | ★ 4.3 (849 Review)

📞 +1 850-607-6096

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About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Diana

★ 4

Wonderful staff and very clean..the new facility is SOOOO much better than the other one!!

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Monica Wadsworth

★ 3

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Anderson Wunsche

★ 5

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Sabrina Crowe-Powell

★ 1

Canceling The whole part of planet fitness is to be able to go to the gym whenever you want planet fitness in Pensacola is garbage!

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Tere Nolan

★ 3

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Kevin Sanders

★ 1

Locked the doors early and wouldnt let me in, I guess Planet Fitness's policy is that the employees can make up any hours they want.

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daniel horne

★ 5

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John Samu

★ 2

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nikki Bookie Humphrey

★ 5

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Chase Hendry

★ 5

Everything clean and functioning properly!

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batTorah

★ 1

This PF is closed.
Says it will reopen on 9/5.
FYI

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Scott Brooks

★ 4

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Andrew Scruggs

★ 3

Decent gym. But why is it sooooo cold in there?!?! I can literally never break a sweat whatsoever, and im a big guy that runs hot all day.

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HTown Trucker

★ 4

Very busy parking lot

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Jody Kimbrough

★ 5

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Harpinder Grewal

★ 1

Called front desk to ask if i can park a semi , the guy hung uo my call without answering, and then didn’t pickup the call afterwards

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Valery Bonar Serpas

★ 5

I love the new 9 mile location. The new renovations are amazing. So many machines, squat/lifting racks, and plenty of mirrors now. Great work.

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MELISSA MADDEN

★ 1

Manager was very rude and called me a lier... a young black girl (worker) told us we could use any thing but tanning beds on a day pass. We asked about hydro beds she told us yes they'd be open in about 5 minutes. When I went back up she was not there so we still asked and the manager said no and no one would have told.me yes. I described the girl to her and she informed us there was no black girl staffed there at all and only her (the manager) and a guy working today. She walked away and not only did the original girl come apologize to me to other girls I had already seen working was there. This was crazy

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Nicole Wilson

★ 1

If I could give this 0 stars, I would!!!!!! I am NOT a fan of this location!!!! This is by far the SMALLEST Planet Fitness I've ever been to. Which sucks because the location itself, is amazing, but they desperately need a bigger facility or more room or something. The machines are all crammed in together and by each other. There's barely any room to move in between the machines. There's literally no fans where they really need to be. And the TV situation is different. Who can see those small little bitty things? Plus the machines are old and run down. 0/10, don't recommend!

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Claudia Castillo

★ 1

I don’t appreciate staff targeting my teenage daughter during a workout in the middle of everyone there and then they want to say “that could have been handled better” she wasn’t bothering anyone. And they were right it could have been handled by better by the so called professionals. She was doing what the gym is for working out like she has since January. If the staff knew she was missing a waiver form I could have been called to be informed or to do whatever change I needed to the account just like I was called to inform me of her “attitude” and to let me know my membership could just be canceled. Quinn and front staff girl. Thank you I will take my business elsewhere. Next time you expect courtesy and respect handle it out first.

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Shelby Lewis

★ 4

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Ben Barrionuevo

★ 4

The gym is clean and tidy. I saw a receptionist vacuuming the entire gym. The men's restrooms are fine. August was much better. Don't forget to reinstall the paper towel holder. Thank you.

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Christy Oyer

★ 5

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Nancy Jo Kilgore

★ 5

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J D

★ 1

Yeah lets let all the teenagers come in AND all the Davis hwy members to the smallest planet fitness location, sounds like a winning combo.

Im switching gyms and I dont care that they're building a new one.

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MJ Martinez

★ 4

Convenience their everywhere, place is getting antiquated but still has equipment.

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Odun Ajekigbe

★ 5

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Kat Durham

★ 1

8/3/25 Please re-read my review and your response. Had nothing to do with temp in, just lack of any fan above cardio equip. Staff was fine, just l hope you add them above cardio when you move in Sept.
8/2 Baffling...why would you have the ONLY fans by the free weights and NOT ANYTHING by the cardio equipment? Cut my workout short because it was humid, stale air. Please reconsider this with your pending move. Member since 2010 (I think).

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Dustin Gilmore

★ 2

Allowing high school students free membership during the summer to come in and camp out on the machines I pay to use is a great way to lose the customer that comes out of pocket..

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Johnny Mitchell

★ 3

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Denice Stout

★ 5

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Brian Guimond Jr

★ 2

The best thing about this gym is location. So for that I give it 2 stars. Gym is hot, never paper products, teens everywhere for free, nobody acknowledges anyone, even the managers. This location was my favorite of all the planet fitness centers until recently. Seems like nobody cares anymore. Crunch may put them out of business soon. Their new location is coming soon but they truly are letting the place go. Broken machines, machines that move often. Super bad for people in routines like myself. Dripping water and buckets everywhere. Even signing up was supposed to be $1 for the first month of my return back after years. That was also not true. I got charged full price and when I asked about it. The guy laughed and said ya, you signed up at the end of the month. I said, so if I waited till the 1st I would have gotten the month for $1. He laughed and said ya. I was like ok. Not gonna fight it but others should know the shady practices. Luckily, I work close but it may be worth driving somewhere else at this point. Nobody even greets or says goodbye. Not even the GM. Its kinda shocking the lack of customer service. Its their business though, so they can run it to the ground if they want to.

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Peter Meikheil

★ 5

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Andy Somesan

★ 1

When I signed up no indication that the planet fitness close to my house is going to close for renovations. When I found out about it lot of breuacrecy to cancel my membership. Difficult to contact the customer service. I had to travel 20 miles away to get the job done. Even though I didn't use their facility not the fault of mine could not get the refund of initial sign up fee.

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Regina Humphries

★ 5

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Mahatva Patel

★ 2

Great gym, but WiFi needs serious improvement.

I’ve been enjoying the facilities and overall atmosphere at this location the equipment is well-maintained, and the staff is friendly. However, the WiFi is consistently poor, which makes it hard to stream workouts, listen to music, or stay connected while using fitness apps. In today’s digital world, reliable internet is a basic expectation, especially for members who rely on it for training or staying productive.

I hope the management takes this feedback seriously and invests in upgrading the network. It would definitely enhance the overall experience.

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Jorge

★ 5

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joshua Martinez

★ 5

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K Small

★ 5

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R Graham

★ 5

Pretty busy. Spacious, clean gym.

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Ayanna Tillman

★ 5

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Theresa Case

★ 1

Please google gym temperature it should be at 65-68 especially for us that truly work out not 73-74 that is unsafe !

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Liam Queen

★ 1

I don't like how the employees pushed off getting a membership on to myself saying I should download the app, instead of walking me through the different options so on and so forth.
Also if someone says they don't have the app for your establishment don't immediately go"you don't have a phone"?

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Wendi Hay

★ 5

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Luke H

★ 1

May 3, Saturday, 7:25 am
Me and others out front the E 9 Mile Rd Planet Fitness waiting under the rain for this stuff to open the GYM that was supposed to be open at 7am. It's always the same with this location they open late just because. No fair with the clients, there is no even a sign on the door about schedule changing or something.
You go the day next a holiday and they open late too, it's raining with NO storm and they open late. They just don't care about costumer service at all. changing or something.
You go the day next a holiday and they open late too, it's raining with NO storm and they open late. They just don't care about costumer service at all.

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Aaron Walter

★ 4

Staff is very helpful. The only thing is the ambience sucks. It feels like jail. Everyday I have to ask him to turn the music up.

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Shawana Awais

★ 5

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Mike

★ 4

This review is for my fellow van life travelers and truck drivers etc.

This Planet Fitness has the best locker room/showers of any PF I have ever been to.

If you can get here when it’s not busy you can get a proper workout in.

It is a lot smaller than other locations, and you all could have more than one crunch machine, which is why I am docking one star.

Plenty of parking for truckers, however no overnight parking!

The crowd here is also older compared to the Pace location.

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Davide La Torella

★ 5

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marc parish

★ 5

Great place, friendly people.

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Hollyn Champlin

★ 1

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Pinky

★ 5

I joined just about 3 weeks ago and our PF is great. Clean, great staff and new equipment. I had hip replacement, tendon reduction and then bursitis surgery, all in the same hip. After just 3 weeks of working out, I can already tell a huge improvement!

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Jeffrey Hudson

★ 3

I wish this PF would just decide where they want their equipment placed and leave it there. It seems every time I go in (about 4 times a week) the equipment has been moved around and you spend your gym time trying to find the machines. Please leave it. And fix the broken equipment. But, it's cheap. You get what you pay for I guess.

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MarcS

★ 5

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David Trimm

★ 5

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Samuel AM

★ 5

Judgment free zone! The staff is friendly and helpful

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Bill H

★ 4

5am crew is always there to greet you with a smile and a good morning.

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Jo Car

★ 5

I travel an additional 7 miles to come to this Planet Fitness location. The tanning needs are amazing and it's sooooo clean!

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Cortney Lewis

★ 5

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Mary Beck

★ 5

Great atmosphere great people in great customer service

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Machop

★ 4

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Octavia Rani “O” Carlton

★ 5

My favorite one or location is the mobile hwy one!

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David Petsuch

★ 5

The water faucet on the far right runs longer than the first two. Perfect to rinse eyeglasses.

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Sean Foreman

★ 5

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Ronnie Van Bibber

★ 5

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D Young

★ 5

😎

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Jennifer Sullivan

★ 5

I went in today and I was having an issue with billing. Which honestly was probably my own fault I've been a little frazzled since my move back home. I work in customer service so I try to always be nice to customer service agents of any kind. however today I was still nice and polite but I was freaking out a little bit. And the girl that worked behind the counter Anna never stop smiling the whole time I freaked out. I wasn't mean to her but I freaked out. She just smiled and got the manager for me who was so sweet and I'm so sorry that I don't remember your name. And she just fixed everything for me she fixed everything and they were amazing.

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Diana Smith

★ 5

The Staff are always working and friendly! They are either cleaning, helping to serve guests, welcoming you when you enter and encouraging you in your workout. I really enjoy working out here!

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Hazel Wilson

★ 5

I'm doing something for me and I am loving my time at this Planet Fitness location. Dennis is a very positive addition to the team. Evon is always friendly and helpful. All of the staff that I've interacted with have all been very friendly and encouraging. I love the 30 minute circuit training toom as well as the hydromassage.

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Abigail Williams

★ 3

Usually very clean except for the consistent roaches on the water fountains so bring your own water

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Lauren

★ 5

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Gloria Gonzalez

★ 4

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Doug Scott

★ 1

We sit waiting for the place to open again. Twice in two weeks. Start paying these people more money and get good employees. Planet Fitness needs to do better.

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Evon Schleicher

★ 5

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Eduardo Calixto Soares

★ 1

Disappointed with your cancellation process! Tried canceling in time but was charged an annual fee for both me and my wife. No refunds or proper support offered. #Unfair #CustomerService"

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Christian Loy

★ 1

Tons of out of service machines. Tanning beds that “work” are wobbly and one requires you hold the door shut the entire time you’re in there. The mirrors on the main floor are literal funhouse mirrors making it impossible to see your form. Don’t get me started on how dirty the tanning rooms are. (I have pics somewhere) but still I continued and only asked at the front desk over and over for improvements. Until I tried to cancel my membership due to a pretty extreme health issue and was treated horribly because I can’t drive up there (literally unable to drive on drs orders). Can’t wait to get a ride up there and finally be done.

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Ryan Shaw

★ 2

A lot of broken equipment that's been broken for months. Otherwise mostly clean and decently kept.

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Mike Guy

★ 5

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Tameka Kelly

★ 1

TRASH!! This was my first time there and a lot of the machines where temporarily put of service. So, I had to WAIT until someone else finished with the machine I needed. Most of all the bikes are out of service. Both of the leg extension machines are...ugh. Never going to this location. Again!

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Jerry Wilson

★ 5

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Kevin Parker

★ 4

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Angela B

★ 1

I don’t even know where to start. The biggest concern right now is that the parking lot is completely dark and no lights are one. You can barely see when you walk out and the entire lot is just planet fitness. You can easily get grabbed up or robbed. This is so dangerous.
The facility is falling apart. The equipment is broken, the area is dirty, it literally looks like they are closing down tomorrow. Never going back to this location. I don’t want to get mugged in the pitch black parking lot. Watch out if you go here.

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Brandon Jones

★ 1

They gave up a long time ago. Many machines are out of order, currently 2/3 bathroom sinks are out of order. Clock hasn’t been changed from daylights savings 2 weeks ago. Roof is leaking in several places they put out garbage cans to catch the water. I broke a machine and it took me 15 minutes to find a worker to tell them, it was one teenager hiding in a back room with the door closed on his phone while there are 100 people working out. The owner truly does not care about this place.

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Chelsie Dedecker

★ 1

Disgusting bathrooms
Nasty floors
Broken equipment
Terrible service
Don’t waste your time

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Joy Nazary

★ 5

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Kerwin Enrique

★ 5

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Sai Ful

★ 1

worse customer service..called them for cancellation my membership shitty rude lady just hang the call on hold ..wanted to give them zero ratings but i had to give one!

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Pavel Volkov

★ 5

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Jennifer Jones

★ 5

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David Cruz

★ 5

Beautiful gym!!! Customer service is outstanding, and the gym is very clean!!!

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Clifford hamilton

★ 5

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Loc Nguyen

★ 5

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Gary Sinard

★ 5

Planet Fitness is fantastic! The gym is clean, the staff is friendly, and the equipment is well-maintained. I love the judgment-free zone, affordable membership, and 24/7 access. Perfect for all fitness levels!

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Noah Machesky

★ 3

The experience you expect from planet fitness. Large(ish) facility, low cost, clean, and somewhat busy location. A good portion of the gym is under construction with no hope of finishing any time soon. Costco bought the lot. We’ll see what happens from here

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Mel

★ 5

friendly staff, clean facility and great place to get a good workout

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Jason Wright

★ 4

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Cameron Logan

★ 1

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Sean McDonald

★ 5

The most well-equipped, organized and accommodating gym I've ever been. Glad I joined. Also, the hydrochairs are great after a workout.

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Shannon Dimon

★ 1

These people are licensed thieves. I cancelled my membership today, August 1st and asked for my annual charge of $55 to be refunded that just took affect as of today. But no, they can’t refund me that because they don’t feel like it and since they have access to my checking account why not help themselves to my money. Like I said, thieves. I have not gone to there gross gym in months and since you can’t cancel by phone I had to wait until I had time to go there to cancel. I cancelled on the first day of the annual fee and even though they have done nothing to earn that money they refuse to give it back.

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Isabel Segovia

★ 5

Awesome and clean place

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Xavy Loayza

★ 5

It's got the right equipment for the money.

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Tamika Evans

★ 5

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Faith Leonard

★ 5

Josh and Mike are really nice and helpful; the facility, including bathrooms are always clean!

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Elizabeth Morales

★ 5

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Jay M

★ 4

Good but two of the machines were out of use wish they'd fix them sooner.

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Ron Park

★ 1

My daughter wants to join. I am reluctant to allow this considering PFs refusal to protect biological women in the locker room. Hoping Pensacola would be safe I called to find out what would happen if they caught a transgender in the women's locker room. They hung up on me. My daughter insists on joining. Since PF won't comment publicly let me state for the record. I will be in my truck while my daughter works out. If she sends a distress call because a man in in the women's locker room. It is going to be ugly. It will be brutal and it will be cruel.

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Malcolm X

★ 2

CHANGE THE MIRRORS. Don’t want to contact other emails or wait to talk to someone else. You can see the mirror in the video. Bad enough someone asked me if those looked like prison mirrors🙄 I think they look like the fun house mirrors at the fair or a circus

Why would you put mirrors that destroy your perception in a place where people are using to load body weight on sensitive areas of the body? I don’t think that was a very good idea but hey it’s your gym. If you need a Ted talk about self image, I got you 🫶🏽

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Timothy Kroeker

★ 5

they been cleaning so I change my stars .went in this s morning those guys need a raise they was kicking but onthe cleaning .I go to 3 different gyms and this one was the cleanest bye far

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James Barnes

★ 4

The handicap shower in the women's locker room is loose it leaks too but otherwise it is definitely a place I'm going to...kudos 😃

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Rafael Santoni

★ 5

Perfecto

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Nathan Small

★ 3

Friendly staff, convenient location, super affordable pricing options, amount and selection of equipment, open 24 hours.

Update: only open 24 hours during weekdays. Frequent staff turnover means you really never know if you're gonna get a friendly, helpful staff member anymore.

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Kaylee Engstrom

★ 5

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Blake Smith

★ 1

5 months after I canceled in January, well before my 1$ first month was expired , they’re STILL charging my account $78+. They haven’t refunded any money though they say I’m canceled every time. I’m about to call the Better Business Bureau about these crooks.

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Shelly Busbee

★ 4

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LaceyBelle Carlile

★ 5

Perfect as always.

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Nicholas

★ 3

Great place to exercise...I've not visited the Women's Locker room...(YET)...have not heard about any issues so everything seems ok

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Macy Creel

★ 1

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JAY byfield

★ 5

Great Price for Black Card that includes tanning

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Peter Estepa

★ 5

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Kris B

★ 5

Can't beat the price. Nice mixed crowd of all ages.

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Starlene Johnson

★ 3

Great hours. Not enough personnel walking the floor and fixing things that go wrong. Last month one greeter spent most of her time while I was there on her phone. Haven't seen her lately. There are equipments necessary to a good workout that have gone months without being fixed. Finally the leg extension machines were fixed but there is still one equipment up front that has been out of service for about a month. The weight lifting area is too close quarters and the weight lifters get dangerously close and and actually in the safety zone of equipment being used. No employee walking thru enforcing safety. Someone could get hurt. I was almost bumped with a barbell close to my head and I was watching where I was going. There is a shoulder working equipment that is constantly in use and the general offenders sit there on there phones playing around bogarting that equipment while some of us circle the machine just waiting to snatch it up. I often have to do my workout of sequence in order to nab it. And that is when the crowd meter is at # 1. Low number of people, high number of bogarts. I love the gym and the variety of workout equipment offered. This facility seems to need a good manager who has enough employees to keep spray bottles working, paper dispensers filled and walkers on the floor to ensure safety is NUMBER ONE where there are free weight lifters. You sent me a survey via e-mail but it only asks what you want to know, not how you need to improve. Friendly greeting staff but when there was a big water spill, no one interested in cleaning it up.

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Ron Herbst

★ 5

I'd like a public comment on what will this location do I'm the event of a transgender man dressed like a woman found in the women's locker room

1. If a biological woman reports this will you kick her out and cancel her membership.

Or

2. Will you toss this biological male out on the street or at least allow fathers brothers and husband's to do it?

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Jay dub

★ 5

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Lee Orenstein

★ 5

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Twinkly 1974

★ 1

Planet Fitness allows men in the women's locker room, wont be back.

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Mike Craig

★ 3

I come here when I’m in town. The staff is always welcoming and friendly. My three stars comes from the unkept men’s lockeroom. Who ever closed up last night did not set the day staff for success. Let’s do better. Our patrons should not have to see a dirty restroom. Also, let’s evaluate the fact that we might need some new tanning both. That room 1 is not satisfactory. Let’s do better. Thanks.

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Patricia Loconsole

★ 5

Tanning beds broken for several months bathrooms always dirty

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Jeremy Levi

★ 5

The gym is always clean. And there is a good variety of machines to workout with whether it be free weights or cable machines. Usually plenty of dumbells to go around also. Only complaint about this gym VS the other planet fitness I go to is it's a little tight between the machines.

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Pam Brewer Lance

★ 5

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Hunter

★ 1

DO NOT GET A MEMBERSHIP HERE. THEY WILL NOT LET YOU CANCEL

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lucero hernandez

★ 5

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wanda bistline

★ 5

Awesome gym

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S.E. M.ironiesi

★ 3

Not bad but needs be 24/7

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Mandy Glenn

★ 5

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Sidney Flowers

★ 1

Unhappy that there's neither a row machine nor the total body enhancement. Also, never been to a gym without mirrors!! Seems very cheap to me. In addition, their grouping of machines is unlike any other location and its not for the better. I prefer the Mobile hwy location

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Monica Wadsworth

★ 5

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THE LIFE OF STICKZ

★ 5

Never a dull moment here. Gotta love it. #getfit

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Ty Harrison-Adcock

★ 5

Clean well lit and well maintained. Staff attentive and constantly making sure cleaning materials are well stocked.

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Peyton Colo

★ 3

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Jon Lewis

★ 3

It was ok, I didn't visit in person bc when I called they told me about the $10 membership which is what I wanted but then the annual fee came up and that was a killer for me. But other then that all is good

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Lauren

★ 2

Equipment is old. AC never works.

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Scott Dufresne

★ 5

Staff at the nine mile facilty is always pleasant and helpful.

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Roll Tide

★ 5

Tanning Beds are available at all times and bulbs always hot and working.

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Cheree House

★ 5

Not only is the staff amazing, the facility is always clean!! Great work you guys!

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Tim Boddorf

★ 4

Reasonably priced. Not too fast at fixing broken equipment.

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Jason “J-Bird, Birdman” Sherman

★ 1

They advertise a $1 membership and a lot of other amenities, but it is completely *impossible to sign up without downloading apps and giving financial details. Worthless business for fitness hobbiests that want a key fob. It is an incredibly discriminatory business practice and I am surprised it is allowed in the US.

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Panda Surprise

★ 4

I feel safe here and always get in a good workout

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Faith Wethington

★ 5

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Jane Waldrop

★ 5

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Just B U FITness

★ 3

This is our home gym and I’m disappointed with the lack of upkeep. My husband and I have visited 5 PF’s this year and all are a lot better. The lady’s bathroom stays dirty, the equipment always need repair. Right now, there are 3 incumbent bikes that need maintenance. And why is there still a plastic wall on the right side of the room? Members pay an annual maintenance fee. What is the fee actually paying for? Please do better.

S/N: Jaelin and Keaven are great employees. Both are ALWAYS helpful, smiling and go above and beyond to help others. I hope you appreciate these young men. They demonstrate good customer service in spite of it being a lost quality for most companies these days.

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Kate Hoover

★ 5

Clean and nice staff

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Joshua Krauth

★ 5

Great Gym. Plenty of free weights, cables, and smith machines. If you want cardio, there are dozens of treadmills, a row of bikes, and other cardio equipment. Friendly and helpful staff.

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Ashley Duhaime

★ 3

There’s tarps for walls and not enough mirrors near the smith machines. How are you supposed to watch your form? It’s been this way since I’ve been going there, almost a year. When is it going to get fixed? It’s also hot in there. Other than that it’s a pretty clean facility with friendly staff.

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Olga Singh

★ 5

I love the 30 minute work out!

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Georgia Edwards

★ 5

Great place to work out

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Timothy Martinez

★ 5

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Cameron Mullins

★ 1

My wife and were signed up for a black card as a couple saying that i could come in as a guest but just won’t have access to the black card spa and discounts. I get dropped off by the wife and go inside, scan in and while trying to simply by a drink I’m told I need my own paid account to by anything to drink. I’m refused our paid service by this Samoan looking lady who claims it policy but it wasn’t until she saw my wife was black and even turned the screen to show me and verify (look it up on camera PF manager if I don’t believe me) her mood changed and was no longer willing to help or provide a resolution. I tried to go in to my personal app and even link our accounts and everything in my ability but she refused to help. I asked for the manager, she scrambled to say she thinks he is at lunch and wasn’t available…. How convenient. This planet fitness makes me raise an eyebrow you might need to check your staff guys. This experience I pray was an isolated one but let it happen again …. Don’t need to tell you where it’s going but it rhymes with sport.

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Micah Gill

★ 5

Go here for my fitness... friendly staff, never an issue.

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John Mosley

★ 5

Great place to work out!!!

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Mindy Graben

★ 5

Love this gym always nice and clean friendly workers

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Logan

★ 1

I’ve been paying for this membership for 3+/- years now and for like the past year this location has went to the ground. Moldy building causing a 3rd of the gym to be shut off and everything crammed into the existing space. Also there were no mirrors due to the tarp wall. As of today July 16th, 2023, the ac was running on 1 out of the 4 units, tarp wall is still up, water fountain had a dirty filter, and a handlful of machines were out of order… needless to say I think I’m switching gyms as I’m still paying full price for a halfway gym…

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kendall Dayton

★ 4

Apparently the roof has been fixed so hopefully they can continue with the renovation. It would be lovey to get renovation done with but other then that a good gym. The a.c. does not work as strong as the one on Davis so YOU WILL feel the burn.

Source: Google

Ferrum

★ 5

👌

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Emily Campbell

★ 3

Space is good, knowing which times are slower helps with availability of machines. My one complaint is that the male workers during my workout this morning were gawking at multiple women and objectifying them in a personal conversation between the two of them. It made me uncomfortable... I went to the gym to workout, not to be stared at. Hoping that the staff is more respectable/professional the next time I go.

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James Macrory

★ 2

Place is run down! We have had mold tarps around us for months. Place is dirty. A/C do not work.

Staff is awesome!

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Treznor

★ 5

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N B

★ 1

AC is out. 6/15

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Jennifer Chambers

★ 5

Always clean with tons of equipment and staff is always very nice and ready to help when needed! The the hydro massage beds are great! I highly recommend trying one out!! Also the deal on black card membership at basically only $26 bucks a month that gets you unlimited usage at any planet fitness location where you can come and go as many times a day you want with unlimited usage of the gyms workout equipment, showers, locker rooms, hydro massage beds, massage chairs, and be able to Tan in the tanning bed once a day too! Plus you can bring a friend for free to come work out with you is a absolutely great deal!👍I highly recommend this place!!

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Mary Alexander

★ 5

The whole experience was excellent! Troy, Exavior, Joseph, and Sol were very attentive. I am so glad I tried the hydro massage because it relieved my back pain and seemed to melt away the stresses of yesterday! I'm glad I joined!

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Ssamjang

★ 5

Great gym, I feel welcomed and comfortable to workout anytime 🥰

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Shannon Drake

★ 5

Here you feel like you can work put without being gawked at. Love the massage beds.

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Jessica Wingard

★ 5

Best gym around. Become a black membership and get all the amenities!!

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Lynn Cole

★ 5

I Love it here ! Everybody is extremely Friendly, and NO body shaming !
Plenty of equipment.

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Rochelle Mccall

★ 1

Not happy ask to used the restrooms. And was told not

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5163 Michigan

★ 5

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Kristi Geiger

★ 4

I go early in the morning and there's a decent amount of people but not too crowded. I wish they would be finished with whatever projects they're doing so there's more space for weights. The massage beds are always broken and they're down to 1 all the time but I typically don't have to wait a super long time. With any gym you just have to adjust your workouts a bit to what's available.

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Rodrigo Ambriz

★ 5

Clean gym is a positive for me

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Dawn V

★ 3

Had to revise my review. Much smaller now because of the work they are doing on the building. It has been a long time now with much less room to work out. Switched to another location.

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Rachael Kay

★ 1

Super frustrating, that you only have ONE pair of 12 pound dumbbells. I’ve left the gym 3 different times without being able to do my trainer planned workouts at your facility because someone is hoarding the only set of dumbbells in your whole entire gym. For example, they need to do exercises with a kettlebell and then free weights will be next, we all know the 12’s only have one set and always being used, so they grab them and hold them beside their area while doing the other exercises so no one else can use them. If you had more than one pair people wouldn’t feel the need to hoard the weights.

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Ray & Glenda Dominguez

★ 3

Please clean the walls and floor of room 2 tanning table.
I have seen the same spot on wall for a month. Not sure if it’s blood or tanning lotion. Same dirty spot on floor. I have mentioned it to several staff on several occasions to no avail. Do you all have new ownership? I took photos today and I will start taking photos every day. Concerned about the sanitation.

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Deb Reetz

★ 5

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Jessica stevenson

★ 5

Great deal I personally use my membership for unlimited tanning

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Michael Graham

★ 5

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John Wender

★ 5

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Bray

★ 5

They have great employees and its always nice and clean

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Nadine Sequeira

★ 5

Nice staff and always clean!

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sophia s

★ 1

horrible customer service and they will continuing billing you after “canceling” your membership. oh and they’ll deny ever canceling your membership.

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l l

★ 1

literally the worst place to get a membership. they won’t even let you cancel it.

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Micah Barr

★ 5

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Tonya Gevedon

★ 5

I love planet fitness. I love everything about planet fitness. I love the hydro Message after a good workout. And they have tanning beds.

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Jessica London

★ 4

Great gym! The Nine Mile Rd. location is clean, has a friendly staff, and a good variety of equipment. The only thing I would change is the tanning beds. They are older and have burn areas.

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Jennifer Wiley

★ 5

I wanna shout out to Hannah at check in. She ALWAYS makes a point to greet me both coming in and leaving the gym everyday. Many of the others speak as well, but it's obvious they are doing it out of duty. Hannah has been most helpful in answering all of my questions I had about the different tanning lotions...on more than one occasion. She is the sweetest and a delight to chat with!! I just hate she works alone at night, but the girl never stops! She is ALWAYS cleaning or mopping!!

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Sugar Ray Leonard

★ 5

Amazing first time experience working out at Planet fitness

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T

★ 5

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Zinzi Thomas

★ 5

What a great gym to be a part of. The staff is friendly and helpful. There is no judgment and any uncomfortable situations. IT’s overall a great place.

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Alex R

★ 5

Staff is very kind and place is neatly kept!

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Gregory Dominguez

★ 5

Nice to workout

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Tiffanie Holliman

★ 5

It is always clean and staff is always helpful

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Wayne Peacock

★ 5

Great place to workout that is always clean, helpful staff and good music to keep you moving.

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Willie Hunter

★ 5

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