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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
Terry West
★ 5
Very nice place clean you can work out all day 😎
Source: Google
Ricardo Armendáriz Macías
★ 5
Mari provided excellent customer service at Planet Fitness in Plant City! She provided all the information I needed to know to start and made sure I felt comfortable at the gym. I'm so happy to be in Planet Fitness! Thanks Mari for your great energy!
Source: Google
The CGM Network
★ 5
Source: Google
Maricela Valdes
★ 5
Buena atencion por parte de los empleados,todo
tipo de equipos para hacer ejercicios y un area de relajacion exelente.
Source: Google
Emily Elliott
★ 5
I feel like planet fitness gets a bad rap but after being a member I have no idea why! My husband and I joined about a month ago and have had such a great experience. Staff is very friendly and helpful, it's not too crowed, it's clean and has a good variety of machines. We both feel really comfortable there and there's plenty of options for every fitness level. I have become addicted to the 30 minute express and love the hydro massage. My only "complaint" is that I wish they monitored the 30 min express room and enforced the rules when they see someone on the same machine for 30 minutes. So many don't use it as intended and it's disruptive for those that are. I can finish my entire workout still waiting on one machine that someone is just sitting on, 99% of the time they are just staring at their phone not even working out. Or people will come in and jump the line of everyone going in order to use one machine, making everyone else in the workout line have to skip around or miss a machine. Maybe adding more signs would help? Simple red light get off machine type signs, 60 second max per machine at the entrance, start here ⬇️ etc... The rules are posted but it's in a very long format, so trying to give the benefit of the doubt maybe people aren't aware of the rules in the room. Overall though I highly reccomend this location!
Source: Google
Beverly West
★ 5
Very clean and the was remodeling it staff very friendly
Source: Google
N/ A
★ 1
My Locker had been tampered with spoke with the manager about it and was gaslighted by her saying maybe I didn’t close it properly when I definitely did felt like the situation was ridiculous needless to say I will never use planet fitness again 😅 definitely a safety concern
Source: Google
Art Schauffert
★ 4
Cheyenne is spot on with her review. While the club is well equipped and clean, the phone staring is annoying. Clearly, proper gym etiquette hasn't been learned by many. If you go to the nearby YMCA, you never see this. When mentioned to management was told that "You're older, you have to understand, that's how they are".
Source: Google
Addy Ward
★ 5
My favorite place
Source: Google
Lincoln Pitcher
★ 4
Just cut myself on locker #82 in the men’s bathroom. Be careful with that locker guys.
Source: Google
FRANK IRELAND
★ 5
Staff is very friendly. Everything is kept in working order, and the place is very clean. No pressure or hidden charges when signing up either. Daniel and David on the overnight shift are awesome!
Now a year later, I am still very happy with this fitness center and would like recognize Jackie for her outstanding service as well!
Updating my review today (9-12-25) to recognize several other staff members for outstanding service. They are Theo, Bryson, and Reece. I just met Mari today and she was also very nice.
Keep up the great work!
Source: Google
Jason T
★ 5
Source: Google
Jack Ass
★ 5
Clean...well equipped
Source: Google
Brittany Duhon
★ 2
I’ve been a PF member for a while and have experienced quite a few facilities. Starting with the good, the early morning crew is extremely welcoming. They greet upon arrival and departure so shout out to those guys. They also have great music in the mornings!
However, the tvs only have a few channels which is insane. I do like to have a visual when doing cardio and I’ve been able to have that at every other gym, except this one. The WiFi doesn’t work and apparently it is a known issue. One of the team members suggested I used the Staples WiFi and that worked, until it didn’t. The ropes on the pull down machine are frayed. I’ve never seen a planet fitness let their equipment accessories get that damaged.
Also, when I’ve gone in the evenings, the young girl at the desk looked at me and turned her head as opposed to saying hello. While there are some redeeming qualities at this location, management/corporate could put in a little more effort to make this phenomenal.
Source: Google
Anne Leahy
★ 5
I’ve used this Planet Fitness a couple of times since my home gym in Lakeland has been under renovation. Kyra & Esteban were the front desk staff members that greeted me on my first visit. They were very friendly and welcoming, which made my experience very enjoyable. The facility was very clean and had a wide range of equipment to choose from. On my second visit I had the pleasure of meeting the assistant mgr, Bryson. He was very professional and knowledgeable, I appreciated that! I would definitely visit this Planet Fitness location again, and would highly recommend it to others.
Source: Google
Marc Muniz
★ 5
Great Gym Staff, always cleaning and polite
Source: Google
Cheyenne Sommer
★ 2
The gym in itself and the staff are fine but man the people here have no gym etiquette at all and I wish the staff would do something about it. People sitting on their phones on the machines for extended amounts of time when other people pay to use those machines too, they could use their phone anywhere else but we have to wait on them to finish their sudoku game because if we say something we are being “judgmental” and “rude” as if using the gym equipment to play on your phone isn’t rude. People using small dumbbell racks to put their feet on for a workout then getting mad when people come near them to get dumbbells. A group of people taking up 4 machines but not actually using them all and just talking to each other at the machines. It seems like half the people there are just there to piss off the people actually trying to workout.
Source: Google
Semi Pro
★ 5
Great place to workout good parking
Source: Google
Mervin Perez
★ 5
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Otniel Hernández González
★ 5
Great place to workout...friendly people
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Danielle Nimeth
★ 5
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Bonnie Hopkins
★ 5
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Brandon Hartley
★ 5
Been here for 2 years. Visited numerous other locations in multiple states. Sarah and her crew are the best. From friendliness to troubleshooting minor issues there awesome
Source: Google
Lynda Craig
★ 5
Source: Google
Ernesto Martinez
★ 5
Source: Google
lainie smith
★ 5
I have been going to planet fitness now for a couple years and I have to say this will be my forever gym miss Jackie and her team are amazing. They always greet me when I’m walking in and tell me to have a good day when I am leaving. now, if I can just get them to bring back the bagels and donuts 🤓 thank you, Miss Jackie for always making my day better💪
Source: Google
Karo Villatoro
★ 5
Source: Google
Debbie Demerse
★ 5
Love the tanning beds
Source: Google
Adrian Valle
★ 5
Source: Google
Ryan P
★ 4
They closed early but very friendly atmosphere and employees was very friendly.
Source: Google
kim kryszczak
★ 2
I really like PF, been a member for a long time. Recently tvs only have like 4 channels . Another grip. People on phones talking loud, not really using a machine but tying it up. I like to go in and out in an hour. I find the loud phone conversations rude and tying up machines as well. Thank you. Great manager in Plant City.
Source: Google
Ash Acklin
★ 5
I checked into this company yet like who runs it or story behind them but I have a feeling that they are good-hearted people who understand the value of the services they provide good health and fitness and cleanliness are huge things for our well-being and longevity and they make it very accessible to the common person to be able to get these things. I declare many blessings for you in the future planet fitness because what you're doing is a great thing and if I have ever have the wealth to do it I will be blessing you to show my gratitude because I am appreciative of you.. whoever you are
Source: Google
Pamela Anderson
★ 5
Source: Google
Jessenia Lopez
★ 5
VERY GOOD CUSTOMER SERVICE
Source: Google
Elizabeth
★ 1
Source: Google
George Maxwell
★ 5
It's a great place for a beginner to get into better shape.
Source: Google
Danny
★ 4
Thank you for addressing and eradicating the problem. And I know you do your best to keep it clean.
Source: Google
John Zimmel
★ 5
Source: Google
Stephanie Walker
★ 5
Plant City location is busy on Wednesday nights, but it's a great location with all the equipment you could need and want.
Source: Google
Attila Sonkoly
★ 5
The place is overall nice and the employees are friendly. There are lots of cardio equipment and the weight machines are decent too. The place is clean.
Source: Google
Tara Rose
★ 1
The manager on duty there tonight wouldn't give me her name.She wanted to blame the customer that was being disrespected by one of her staff members.She won't tell me her name but the manager on tonight here at this location May consider getting a different job because the job She took requires patience when people are being made about staff and the gym.
She allowed one of her staff members to be rude to 1 of my family members and she was extremely rude to me.
These memberships.
Cost a lot of money every month.Everybody's human.
It's when you try to hide behind that excuse.
That's the issue,
think twice about going to this location.
Update:
She says she is the GM
I found out her name,it's Jackie.
Going to call her higher up because she likes to hang up on you.
Source: Google
Naveed Ahmad
★ 4
Good
Source: Google
Laura Sofia Borras Mora
★ 1
I went for some information but the girl in front desk treat me really bad, she was really rude with my family and me
Source: Google
Samantha Dutcher
★ 5
Source: Google
Mike Bridges
★ 5
Source: Google
Jenny Sarmiento
★ 5
Lo mejor 👌🏼
Source: Google
Tyler McGee
★ 1
Tried to take a shower both showers were blisteringly hot. Well at least they have hot water. Unable to govern the temperature
If you need to boil some pasta this is the place to go.
Source: Google
Bernard Shaw
★ 5
Source: Google
COCO JR.
★ 3
Need more toilets!!!! Only 2.
Decent showers
Source: Google
Carla Lopez
★ 1
The Plant City location has horrible customer service and the teens that work there have no care whatsoever. They are there to work out for free and collect a paycheck. Make sure if you choose to go here that you rwad ALL of the fine print.
Source: Google
ẞANE
★ 2
DEAR OWNER, PLEASE LOOK FOR YOURSELF OR SEND A SCOUT ON IN FOR THESE SPECIFIC ISSUES! LOOK UPON THE LIGHTING IN THE MEN'S RESTROOM AREAS. IT SORELY NEEDS TO BE UPDATED, UPGRADED AND INCREASED! IT IS MUCH TOO DIM IN THE BATHROOMS AND SHOWERS! MORE LIGHTING IS ABSOLUTELY NECESSARY!
ALSO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THE BATHROOM STALL WITH THE SINK IN THE STALL, DIRE ATTENTION NEEDS TO BE EXECUTED UPON THE BATHROOM STALL SINK! THE SENSOR FOR THE WATER FLOW IS COMPLETELY INEFFICIENT. IT MIGHT AS WELL NOT EVEN WORK BECAUSE IT SPEWS THE WATER OUT FOR A SPLIT SECOND AND YOU HAVE TO PRETTY MUCH HOLD ONE HAND OVER THE BACKING JUST TO GET A DEDICATED WATER FLOW. REALLY DISAPPOINTING. WOULD GLADLY INCREASE THE RATING SHOULD THESE ISSUES BE CORRECTED IMMEDIATELY.
Source: Google
Michele B
★ 5
I really like this gym it’s very clean. There’s always machines available.
Source: Google
Moises Leon
★ 5
Source: Google
Patricia Carr
★ 5
I just want to go on record my experience being at the plant city location. I've been coming for a few years. I have got to know Jackie. After spending time really getting to know Jackie, the manager. She has been soo good to me and my husband. I believe she truly loves people and tries diligently to work to solve problems. If anything comes up, go to her and listen to her and share your experience and She will do all she can to work it out. Thank you Jackie!!!
Source: Google
Cecylia Rivera
★ 5
I Love planet fitness 🏆5 stars . Especially this location ..super clean and feels amazing to get a workout in . Environment just feels right 👏🏼👏🏼🏆🤠Just love the staff, always friendly and professional . The manager is just awesome ,love her presence ❤️🇺🇸 thanks Guys for just being you
Source: Google
Lisa Gagnon
★ 4
No hot water in the showers but still look good gym
Source: Google
Daniel Brienza
★ 5
Source: Google
Mayleivis Dorta
★ 1
Te dicen que si pagas la membresia mas cara no tienes contrato y te puedes dar de baja sin cargo extra, y resulta que cuando te das de baja tienes que pagar el mes siguiente, porque la compañia factura los dias 10 de cada mes y si no te das de baja antes de esa fecha te cobran el mes siguiente. No boten su dinero.
Source: Google
Julio Rodriguez
★ 1
They have little variety of equipment. if you don't want to waste your money, you can go find better gyms elsewhere.
Source: Google
Frank Santamaria
★ 5
Source: Google
kakashi white
★ 5
First time in Planet fitness in Plant city after hurricane Milton, and Planet fitness is open for business, as I walked in the facility I was greeted by a friend, kind and understanding receptionist, and very professional Jackie, she explained my options and took her advised. The facility is very clean organized, stocked with cleaning supplies so members can clean their equipment after used. Very happy with Planet fitness and also I should add that they are helping the community providing free showers if people don't have water to shower too. Very impressed so they get 5 stars from me.
Source: Google
Codyjane Storms
★ 5
The young gentleman at the desk- thank you. We've been going through this hurricane no power or water or shower for days. He was polite and compassionate. We brought our twins with us and we appreciated everything so very much!
We have a membership but this isn't our home club- although I like this one better.
Source: Google
Mr. Rodney Dozier
★ 5
Warrior, Conquer,King!
Source: Google
El lolo
★ 2
Source: Google
Billy Trammell
★ 5
Source: Google
Yanaisy Armas
★ 5
Source: Google
Rick Stromboli
★ 5
I recently had a great experience at the Planet Fitness in Plant City, and I wanted to share my positive review. The gym was clean, well-maintained, and had a friendly and welcoming atmosphere. The staff, especially General Manager Jackie, were incredibly helpful and knowledgeable. They were always available to answer questions and offer advice on how to get the most out of my workout.
I was also impressed with the variety of equipment available at the gym. There were plenty of cardio machines, weightlifting stations, and free weights to choose from. I was able to find everything I needed to get a good workout in.
Overall, I had a great experience at the Planet Fitness in Plant City, and I would highly recommend it to anyone looking for a friendly and affordable gym.
Source: Google
Patrick Epkins
★ 1
This is actually my second time cancelling my membership. I GIVE UP! There is entirely too much of nothing going on in the facility. On any given day you can go in and see high school age and twenty somethings occupying the machines while on their phones texting and doing everything but working out. Gym etiquette is low to nonexistent. I WILL NEVER JOIN ANOTHER PLANET FITNESS EVER AGAIN!
Source: Google
GBPD DND
★ 4
Haven't been going here for long, but I will say Recce is always a pleasure to speak to. His customer service skills is some of the best I have ever seen specially at a medium wage job. Always says hi and is rather friendly. He just stands out the most from the others during the day that I know of. Besides that I like the gym just fine. Always good to get my aggression out if I need a place to do so with out being judged. But sometimes the place is a little dirty but hey it can get busy so I get that. Overall good gym.
Source: Google
Danielle Nimeth
★ 3
Closed on weekends. People want to work out on weekends too
Source: Google
TJ Gray
★ 5
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JenniferLynn Bender
★ 5
Source: Google
Lachy Hdez
★ 5
Source: Google
Amanda DuPont
★ 5
It is a typical basic gym. Very friendly employees and it's clean.
Source: Google
King Ben
★ 5
Source: Google
karl lh (Karl)
★ 5
Great environment! Alexis and Logan were very helpful, as it was my first time visiting a gym.
Source: Google
Jordan Peoples
★ 5
I've been coming since 2018 and I feel that Jackie has done a wonderful job as manager of this planet fitness location. The entire staff is very welcoming.
Source: Google
Betty White
★ 1
I agree with the comments below , Jackie claims that she owns the gym. It’s own by a franchise owner. I quit going because she is nasty to the customers and she flirts with all the little boys at the front desk. Who ever the owner is she is losing alot of money . 300 dollars a year plus personal training in my case.Jackie is the manager
Source: Google
kim Keating
★ 1
WATCH OUT Joined the club thinking I was paying $25 but swindled by their advertising I had to pay a $50 annual fee 2 mos later. When I called they could care less.
Source: Google
Will
★ 1
They’re no longer 24hrs 7 days a week
Source: Google
Lucy Gonzalez
★ 5
Great set up for a small gym. Despite there being no free weights, it gets the job done. All vip amenities are top notch. Recommended for people looking to get in shape on a budget
Source: Google
Nicholas Kuyal
★ 5
I've always appreciated Planet Fitness for its cleanliness and friendliness, but now I have another reason to highly recommend this gym: their exceptional customer service. Recently, I had an issue with my past account that I thought we couldn't settle. However, Jackie went above and beyond to resolve it. Her dedication and effort truly impressed me. She turned a potentially frustrating situation into a positive experience. Thank you again, Jackie, for your outstanding service! Planet Fitness continues to be my top choice for a gym, and Jackie's exceptional handling of my account is just another why
Source: Google
christian michener
★ 3
Completely over running with high school age people that don’t pick up after themselves, don’t re-rack their weight, don’t wipe down machines, it’s more of a social festivity than it is a gym. It’s not the gyms fault but man is it frustrating.
Source: Google
Bob Felton
★ 5
Nice place to work out clean and friendly staff
Source: Google
Amro Helwa
★ 5
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LindaA Haynes
★ 5
Love this place, no one judges, all staff helpful. Very affordable and convenient hours
Source: Google
Brandy Smith
★ 5
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Mark Mahoney
★ 5
4 stair masters and 2 have had a sign “temporarily out of order” for probably 6 months. Very annoying waiting 30 min for a stair master. Get your stuff fixed.
Jackie called me and was very helpful! I was just having a bad morning. I come everyday 5 stars!
Source: Google
andrew brown
★ 5
I just moved to the area and was having trouble switching my membership to this location. The manager Jackie called my former gym and helped to get everything transferred. The location itself is kept up nicely and has a good selection of equipment.
Source: Google
Janan Abdullah
★ 5
Manager Jackie Is Super Nice
Source: Google
Ray Ray
★ 5
Good atmosphere
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aaron sturzenegger
★ 5
Source: Google
Catt Crosby
★ 5
Live the relaxation machines and the super friendly staff
Source: Google
Josh Edwards
★ 5
Great place
Source: Google
Flo Holder
★ 5
Great machines and staff
Source: Google
Brittnie Stribbling
★ 5
Jackie and her staff are by far the best PF I have ever experienced when it comes to customer service. I had been dealing with the PF in Auburndale, Florida and it was the worst experience I have ever had. Jackie immediately stepped in a resolved my issue literally with a click of a button. I wish we lived closer because if so, I wouldn't have canceled the membership. The customer service I received from the other location is what lead to my cancellation. If you live close to this location I would definitely join. They are very helpful.
Source: Google
Eric Lallemand
★ 5
Good place to workout!!! Gavin is the best at customer satisfaction!!! 💪🏋️😎🕶️🌴
Source: Google
Lusilena Rodriguez
★ 5
Gavin at the front desk is super friendly and helpful! He showed me a new trick in the PF app. All around great smiles at this gym!
Source: Google
Mellissa Pena
★ 5
Great place to work out in a small town even on the busiest of days. Great environment with an incredible front desk service team — Gavin, Logan, Bryson, and Reece. These great musketeers are always at the ready with work out tips, encouragement on non motivational days, and the best of greeters.
Source: Google
Gladys Coleman
★ 5
Source: Google
Barbara Hendricks
★ 5
I’ve recently started Planet Fitness and I have a trainer named Tevin and he teaches me how and when!! He’s awesome!!
Source: Google
Krystal W
★ 5
We go train in their 30 minute room every Monday Wednesday and Friday and we just love it! Tevin, our trainer is fierce, energetic and gets the blood pumpin! Love him and our gym!
Source: Google
Renita sullivan
★ 5
Loving my 8 am workouts mon wed frid with Tevin, very positive caring and motivational.. Especially with a class of whining,, Golden Girls.
Keep up the good work Tevin.
..
Source: Google
DAWIT HAYTH
★ 5
Source: Google
Mike Pogi
★ 5
Hydro Massage is awesome! Janel at Front desk was terrific. Great management. Looks like this owner is one of the top in the whole United States! All the members rave about this gym. Be very careful creepy Men hang out in women's bathroom very unsafe for women here
Source: Google
Arthur Nienow
★ 5
Has everything you need in a gym plus always friendly, clean and affordable
Source: Google
Anthony Cogswell
★ 5
This place is awesome great staff
Source: Google
Lazaro Cifran larrinaga.
★ 5
Source: Google
carol violett
★ 5
Source: Google
Review from the Heart
★ 5
5 STARS BABY!!!
Source: Google
Kedric Hill
★ 5
Love working out at this location. Staff always available and the manager, Jackie, excellent running the ship there!
Source: Google
Melody Martin
★ 4
I like working out at Planet Fitness, but they need to do better at monitoring the 30 minute work out. Lots of people just use 1 or 2 machines instead of following the posted rules that states that you should only use the area if you are doing the 30 minute routine. It causes problems for people that are following the posted routine because it interrupts any rhythm that you get going and sometimes it even takes so long for them to finish with the machine that you start to cool down and that's not good.
Source: Google
Kash R
★ 2
Let's start with the negatives...
•Trash cans overflowing, almost always.
•Lunk definition is gender targeted. What's the difference between "Rickey the lunk" wearing a body building tank top and a woman in her sports bra with tight yoga pants?? (Female lunk). You'll see more female lunks here than male.
•They are ok with people having their bags on the floor instead of using the lockers.
•Some of the equipment is missing snap hooks, preacher curl machine arm rest is far passed worn out.
•80-85% of people are just using benches and equipment to sit and play on their phones (hanging out)!
Positives...
•$10
•Open almost 24/7
•Cleaner than other gyms in the area (keeping up with trash cans is still an opportunity).
•Equipment is newer than some gyms.
*Thanks for the response, but my contract doesn't show that it's my job to fix the behaviors there.
Source: Google
Humberto Perez
★ 5
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Aquileo Cerro
★ 5
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Kylen Williams (KJ)
★ 4
Plenty of work out options and clear instructions.
Source: Google
James Kloha
★ 5
Everything I need there to restore my health it’s working
Source: Google
Sean Garrison
★ 1
Ask them what their policy is on identifying as a man or woman going into whatever bathroom/locker room? I have been here since The Grand Opening Day 1 and as a Veteran a good gym is highly important. I loved this gym until new management since last year. Now the employees allow women to go in mens locker rooms and don't care."My co-worker said its ok." "I leave in a week anyways so I dont care." I complain and they make excuses. Its ok for women to go in men's locker rooms and men into women's locker rooms now. Watch your kids now at this gym. The equipment is always broke. Corporate and the owner will be notified immediately. If you want a poorly run gym and low morale employees then this is your place. When other valued members bring up a complaint or something that needs improvement it gets shut down and nothing gets done.
In reply to your response you do not have any outstanding employee's, you canceled my membership and you haven't responded to my letter to corporate. Why have you not responded to me? Another month and still no response.
Source: Google
Arminda Trejo
★ 5
Very impressed how sky kept the the gym clean and how she was very kind in greeting everyone in
Source: Google
Valerie Bolt
★ 5
Always clean here and the staff is helpful. Skye was very helpful in setting up the hydromassages for us!
Source: Google
Kaitlyn Sewell
★ 5
I came here because I’m looking for a new gym, the young man at the front desk (I think his name was Logan) was super helpful and gave me a tour of the facility. 10/10 recommend!
Source: Google
Manny DeLeon
★ 5
24/5...
Source: Google
Jose Garcia
★ 5
Great staffs.
Source: Google
Paula Beri
★ 5
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Bill Thomas
★ 5
I have been going to Planet Fitness since they opened up years ago. They are incredibly clean, constantly working on cleanliness. The staff is always friendly and helpful. I just talked to Jackie the manager about needing a few more benches up front, she already knew of the issue and was in the process of getting more benches. She is very friendly, the open hours are really good, can't recommend a better place to work out.
Source: Google
ron chapman
★ 1
Simply unbelievable took down my Google review of last month because i thought maybe Jackie might have been having a bad day
I had tried to cancel my membership after being a 5 year member ,and it was just so hard chasing her down and unanswered calls , so i finally went to my bank and blocked the account , because they wont let you open your account with a credit card it must be your bank account " briliant Stratagie" so i came back after my injurie healed and they say i owe $50, honestly i tried to cancel many months before that but did not get called back , it was so hard, so i just kept paying, i came in and was speaking to a young man and was shocked at the way he was talking to me , being a 58 marine corps veteran i was offended at the agressiveness of this teenager, anyone that knows me knows I tell jokes everywhere I go an never take things to serious , the young man had a trained comment about everything I had to say , I told him i had not recived any calls back as i had been leaving messages for management for weeks on day i called all day they said the manger was cleaning then the manager was vacuuming i said twice it important can you tell the manager im on the phone , then i just held for a long time so i called back and they said the manager had just left so that is when i blocked my bank account , now By this time Jackie is jumping in the concersation interupting everything I say. I cant believe this is going on ( she has made the comment i was inappropriate i finally fiquered out why she was saying that , it was because i mentioned she didnt call me back ,. If you have ever tried to talk with someone that interupts everything you say Jackie has done this to me 3 different times now.
I am the customer ,but that dosent matter anymore, it was imbarrasing humiliating, i was windering what the other customers were thinking Hearing her,
This is over $50
She made it clear she dudnt care about my google revuew becase she has so many good reviews mine dosent matter.
She said i was agressive NOT TRUE ! i was joking around and anybody that knows me knows this is true!
Go to Nicks pizza i have 12 five star google reviews
Go to Hungry Howies Plant City i have 70 five star google reviews , Ron Chapman over the years
I have brought this club 10 different free pizza's from Hungry Howies , ( no good deed goes unpunished)
The truth is No Manager should interupt and treat a customer the way i was treated, even i would have been wrong.
This is because Jackie was offended because i said she didnt return my calls ( inapropriate ha thats a laugh) Jakie i dont work for you talk to your employees that way not me.
Cant wait to see the response, not really ( all over $50 for a 5 year customer)
Source: Google
Cynthia Pagan
★ 5
Source: Google
Randolph mcmillian
★ 4
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MegaMelon
★ 5
Gymstastic place. Beautiful people. Fantastic staff.
Source: Google
Jeanene Ingrao
★ 5
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Kim Scaglione
★ 5
I have been coming to this planet fitness multiple times a week for the past year and a half. This location is always clean and the staff are very friendly and helpful. Always greeting and quick to help get an equipment add on that I am needing. They encourage us when walking by and I have always had a wonderful experience here. The reason I am just now writing my review is because last week I accidentally left my wedding set in the tanning room while wiping lotion off my hands and didn’t realize it till a couple days later. And I was certain it was gone. When I went in on Monday and spoke to the assistant manager she was so happy to return it to me as they had placed it in a special place waiting for me to claim it. Beyond thankful for the staff!!
Source: Google
Dono Blanco
★ 5
Source: Google
Chelsey Gudgel
★ 5
Clean, nice staff, even on busy days it’s not to crowded.
Source: Google
Shelton Keely
★ 5
Great Staff, always clean and plenty of equipment any hour of the day!
Source: Google
Steve Combee
★ 5
Jackie, Holly, Gavin, Bryson, Reece, Liz, Hugo, Daniel, Emily, and Walter this staff is GREAT!!!
Virtuous and helpful
Source: Google
Reading Truth Tarot By Clara
★ 5
I love going there with my neighbor for our morning workouts.
Source: Google
Dolores
★ 5
Source: Google
Jason Crosby
★ 4
Source: Google
Janice Ferguson
★ 5
I had came from another fitness center to save money. At the other place I was paying over $70/month. I payed PF $213 (after taxes) for a whole year. Since I was fairly new in my fitness journey, I was intimated and self conscious at first. Upon my first visit, I noticed that their patrons are at various level of fitness. Some are fit and some are early in their journey like me and all seem to mind their own business. I have yet to see them crowded and equipment is almost always available. I am able to get in and get my workout done efficiently. I have yet to try one of their classes, so I cannot comment on that.
The staff greets you when you walk in and they are available for questions. They have a new member orientation for those who are unfamiliar with the equipment. The weight machines have pictures to show you how to use them and there is a QR code to scan as well.
Had I reviewed them a week ago, I would have knocked off one star bc the WIFI wasn't working. However, it has been working lately.
Source: Google
Frances Acevedo-Cuevas
★ 3
Needs more equipment and a bigger space
Source: Google
Greg Riley
★ 4
Cleaner than the one in neighboring Seffner, more/better equipment also.
Source: Google
Samuel Torres
★ 5
Gym always clean , not to busy,
Source: Google
jonas Cavazos
★ 1
I've had continuous issues with my account, and despite multiple attempts to resolve them, the problems persist. When I started a new account, I hoped for a better experience, but unfortunately, that wasn't the case. Everything seemed fine until I purchased some protein. Suddenly, it became a problem. This happened during my second week, and now I feel like I have to constantly watch my back whenever I go there. It's been a frustrating experience
Planet Fitness continues to disappoint. It's frustrating that they won't honor my new membership, instead giving me a deadline for my last day, and then abruptly telling me today is my last day. I have no intention of giving my money to Planet Fitness again after this experience.
In addition to my previous experience, now Planet Fitness is asking me to initiate a stop payment with my bank to prevent further charges. However, doing so could result in them sending the matter to collections, just like when I previously attempted to resolve issues with my account. I couldn't fix my account today due to personal financial issues, but they didn't work with me on that. It's a frustrating situation with no easy solution in sight.
Source: Google
sjuantel portee
★ 4
Source: Google
bruno guerra
★ 5
Liz was really helpful, thank you to her & Bryson ! Really sweet people!
Source: Google
marco duran
★ 5
Source: Google
Miles Chrisman
★ 5
OTR perspective - awesome gym. Quieter, clean and has good showers. Room in lot at the end by road or behind building for us trucks. Please please keep this parking lot clean so they don’t ban us.
Source: Google
Chris Sutherland
★ 5
This is a great gym! Very easy to get in and out for a quick workout. They have lots of equipment so you don't have to wait for a machine very often. If someone is using a machine you need, it is easy to just use a different one that is available so you don't waste time waiting. Good prices and very clean gym with clean bathrooms and showers and generous open hours every day.
Source: Google
Brionne O'Malley
★ 5
Source: Google
Daniel Lincoln
★ 4
As good as it gets, i suppose. The cleaning person keeps it very well kept. 💯%
Source: Google
Yasmin C Jimenez
★ 5
I like going here because everyone is so friendly and minds their own business, others are also willing to help if you ask :)
Source: Google
Jennifer Hobson
★ 5
Source: Google
Eugene Powell
★ 5
My experience here is Unmatched service., you'll get here goes above and beyond. Thank you team fit for all you do keep it up yours truly
Source: Google
Harol Hansel
★ 5
Source: Google
Sean Di Natale
★ 2
With a lot of people in the area working nights and long hours, I’m amazed this PF isn’t open 24/7. This is the first location I have ever seen that’s not. Also, when inside it seems they don’t put the A/C on (or keep it fairly warm)… they use the big fans which are nice but for those doing cardio it’s not safe. I’m surprised somebody hasn’t suffered from heat exhaustion, especially with the older population utilizing this location.
Source: Google
Jonathan Holmes
★ 5
Source: Google
Melissa Vande Brink
★ 5
Great facility!
Source: Google
chris marcotrigiano
★ 3
Source: Google
Ginger Wilkerson
★ 3
AC has been out or at least not sufficient for space. Location needs some attention.
Source: Google
Adam Beasley
★ 2
Ever since this whole LGXYZ uprising of sin in this country, I've seen that PF supports the trans community and would allow that nonsense to happen in their establishments. I support what is right in this country and that mess is not right! I came close to purchasing a membership but since I saw the support that PF has with that community, I'll pass and go to another gym.
Source: Google
James Fuller
★ 5
Source: Google
Jayden Quewel
★ 3
Daniel is amazing and the gym is clean and I love it
Source: Google
Little Mamas
★ 4
The gym is very clean and I love it
Source: Google
Margaret Hagan (Madge)
★ 5
Source: Google
Savannah Lowe
★ 5
Never too busy, plenty of machines, and friendly staff.
Source: Google
Dawn Hughbanks
★ 5
Emily is a wonderful, tough trainer. She is very positive and very motivating.
Source: Google
Alexis Patrick
★ 2
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Quan Shea
★ 5
The workers are so nice and greeting Liz was very helpful and helps. she motivate me to do better
Source: Google
Bryana Hernandez
★ 5
They have really good workers thier they are really respectful liz Díaz is really respectful she has manners and she is really sweet she has give me motavation to keep up the workouts i do and not that but other wise a very good person to be around with if y’all ever need some help at the gym i recommend this girl a lot to yall she the best !!
Source: Google
Carissa Hardin
★ 3
Worked with Bryce and Reese to tour the gym and discuss plans. They answered all my questions and, in spite of how tiny the gym is, it doesn’t feel unbearably packed. Signed up for the black card membership, can’t wait to start!
Update:
The women’s SHOWERS. What even do you call those cheap plastic covers you have up? Absolutely no. They flap open when the water comes on in the shower from the air movement and everyone can see EVERYTHING. There is zero privacy. I was mortified. That is unacceptable. Reducing to 3 stars until that’s changed.
Source: Google
Collin Chapman
★ 5
Emily is such a great trainer highly recommend.
Source: Google
Lily wolfe
★ 5
Emily is such an amazing trainer!! So helpful!!
Source: Google
Awash 1929
★ 5
It’s fire the Emily is a fire trainer the staff there is chill, it’s clean and cool
Source: Google
Thomas Acqua
★ 5
Emily was great!
Source: Google
Wyatt Harris
★ 5
Emily was helpful, and she’s a good trainer
Source: Google
Wayne Colvin
★ 5
Thank you Planet Fitness for your personal trainer Emily. I have been working out with her for the last couple of weeks and I'm already starting to see results. She's amazing.
Source: Google
Carlyanna Streeter
★ 5
If you need a trainer i would highly recommend Emily !! she is the sweetest and will push you to ur max 😝💪
Source: Google
Karina Galarza
★ 5
I went yesterday on a “Design your own Plan” appointment and my trainer was Emily she was amazing! Made me feel very welcomed and helped me figure out how to reach my goals. She even went as far as to show me how to use each machine I will need to use to reach my goals and I really loved that. Thank you Emily!
Source: Google
Alejandra Melendez
★ 5
I liked everything its clean and its a cleaning station everywhere and jacky its so help full
Source: Google
Anni Griffin
★ 5
Bryce and holly were very efficient and helpful today
Source: Google
Gehrig Graham
★ 5
Bryce and Holly were very helpful and provided assistance in setting up an account.
Source: Google
Nelly Hernandez
★ 5
As a new member of PF Liz really helped me a lot with the gym equipment, she is super kind thank you again Liz & staff.
Source: Google
TrxpicalJ
★ 5
Liz was very helpful and patient with me
Source: Google
Lavey Woodward
★ 5
Source: Google
Rin
★ 5
Emily was an amazing trainer
Source: Google
Marie Townsel
★ 5
Emily was an amazing trainer and was really helpful in my training.
Source: Google
Heather Keefer
★ 5
I started working out with the personal trainer, Emily, and am having amazing workout sessions. Emily is very friendly and knowledgeable and I am enjoying learning the different workouts for the TRX equipment, the 30 minute room, and the 360 burn. I know I'm going to have awesome results working with her and taking her classes.
Source: Google
Billy Winkler
★ 5
Clean, a professional and friendly staff.
Source: Google
Sergio D
★ 5
Emily is very dedicated , I can’t tell that she loves what she is doing , she is very passionate about her job , and cares for all of her clients ! And definitely has the knowledge!
Source: Google
kayla zito
★ 5
Gavin was very professional and is also very knowledgeable about fitness. His shoe game isn’t bad either.
Source: Google
bla nk
★ 5
Holly, Lexie, Reece & Emily give great service!!
Source: Google
wr3nch
★ 5
Holly, Lexy, and Reese was really really helpful and cool
Source: Google
Danii Rodriguez
★ 5
The trainer emily is great! kind and knowledgeable- very helpful !
Source: Google
Emily Hughbanks
★ 5
dani at the front desk was very nice and helpful :)
Source: Google
Maddie Hannah
★ 5
planet fitness is a good gym. Emily is a very good trainer and she understands the customers needs
Source: Google
Yvette Fender-McEver
★ 5
Came in to see your facility while I was on vacation. There was a very sweet young lady by the name of Lexie at the counter when we came in. She had the sweetest smile and was so very nice and accommodating to help us. She answered any questions that we had and was very knowledgeable.
Source: Google
Vanden Bartholow
★ 5
Holly is very knowledgeable and friendly, always a warm reception upon entering and informative on machines and equipment
Source: Google
Mack Mcever
★ 5
Very pleased with my experience. Stopped by while on vacation. Felt welcomed from the moment I walked in by Lexies positive attitude and happy greeting
Source: Google
Kendrick Iles
★ 5
Emily is such a great trainer, she has a positive attitude and is a great motivator
Source: Google
Stephen Cage
★ 5
The new trainer Emily is great. Very new to this but she picks up fast. We have had some intense workouts
Source: Google