★ 5

Water Aerobics class has grown! Music makes time go by fast. Good cardio workout.

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★ 5

Very clean, staff is friendly, family environment, everything you need in a gym. The place is quite large compared to most ymca's I've been to. It's definitely my favorite so far.

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★ 4

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★ 5

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★ 5

A Five-Star Shoutout to the Ladies of Roper YMCA – Winter Garden!
I’m writing this review to spotlight the phenomenal women who make the Roper YMCA feel like home. From the moment you walk through the doors, you’re greeted by the radiant smiles of Tiana and Linda at the front desk. These two go far beyond their job descriptions—creating a warm, welcoming environment that feels personal and uplifting. They don’t just check you in; they ask about your day, offer genuine affirmations, and make you feel seen. Their energy is contagious, and their kindness sets the tone for the entire facility.
Inside the gym, trainers Noveline and Lilly continue that excellence. They’re not just fitness professionals—they’re motivators, cheerleaders, and compassionate guides who elevate your workout experience. Whether you’re new to fitness or a seasoned athlete, they make you feel supported and empowered.
If you’re looking for a place where community, care, and top-tier service come together, Roper YMCA is it. These ladies are the epitome of first-class hospitality and professionalism. To their supervisors: please recognize and celebrate them for embodying everything that makes an employee truly outstanding.

Rhonda

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★ 4

Good facility with family involvement. Just started going as a member for a month now.

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★ 4

My grandson is taking swimming lessons and very good instructors

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★ 5

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★ 1

Closing at 3pm on a Saturday is terrible. Weekend schedule is horrendous. If you’re going to have a very mid level gym at least have better hours. There are a lot more options on the market now not just for adults looking for gyms but also for kids and teen sports programs. Make some competition for them is my advice for you guys. I love your Christian run business it is the biggest reason I supported you guys but genuinely the facility it’s self is lackluster and there is almost no incentive to be a member here when there are so many better and more cost efficient options out there.

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★ 2

I am incredibly disappointed with the way the staff has handled my recent concern. Not only were the employees unenthusiastic and dismissive, but they also made it seem like I was the one confused or even lying — simply because they couldn’t see the issue “on their end.” Instead of owning the situation, they gave me the runaround and deflected all responsibility, blaming the bank for a payment that has clearly been pulled by the merchant — your organization — for several weeks now.

What’s most frustrating is that this had already been addressed previously, and I was told the issue was resolved and “canceled.” Yet the YMCA continues to attempt to pull funds from my account. This is not just a technical glitch — it’s a failure in communication, responsibility, and accountability.

At this point, I no longer feel comfortable or safe having my banking information tied to this organization. The lack of professionalism and understanding from your team has left me with serious doubts about continuing my membership at the YMCA.

This experience was not only frustrating — it was unacceptable.

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★ 5

Great place to work out. It would be nice if people would not tie up equipment while on their cell phones.

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★ 5

The Roper YMCA is fantastic!

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★ 5

The staff is always friendly. It's a great place for the whole family. There is something for everyone; Child-care, E-Sports, of course exercise machines, Team Sports year around, weights, Zumba, Yoga along with a variety of classes and a huge pool. Our membership has really been a benefit to our family. The new paint job looks great!

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★ 5

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★ 5

Is very clean and I love the classes in groups , specially with Loraine ( weigh strength instructor and Kick boxing with July , the best instructors ever
I’m be a member in USA for more than 12 years but I’m from Chile and I was a member since I was i high school , there , so I’m very happy here thank you 😊

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★ 5

Excellent group classes and equipment.

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★ 5

The gym is clean and the folks who work there are super nice and helpful. They treat everyone like family.

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★ 5

basket ball court is fabulous
soccer training is marvellous
my kids enjoyed alot this year 24 -25

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★ 5

Staff was great. Signing up as quick and easy and staff was very helpful.

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★ 5

Exceptional services i e, great classes and gym.

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★ 5

Clean and friendly staff

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★ 5

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★ 5

Always a great experience. Front desk is very friendly and the instructors are awesome!

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★ 2

The low rating has nothing to do with their customer service whatsoever. I worked out here while the Y that I usually go to was undergoing maintenance and was closed. I honestly would not go back here. This facility is in urgent need of a revamp and upgrade throughout the entire Y. The locker rooms have extremely outdated carpet; the entire gym has carpet which I honestly don't think is very sanitary or modern at all. The machines had so many scratches on them. I know none of this affects how a workout goes, but its a good feeling to be working out somewhere that feels like it's well taken care of, and that isn't how I felt here. The Y I usually go to has clorox wipes for the machines and this Y had a spray bottle and paper towels. I highly would recommend a major upgrade for this Y.

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★ 5

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★ 5

The Y will meet all your workouts needs💪🏿

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★ 5

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★ 5

Amazing staff and a comfortable place to my family. We love it.

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★ 5

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★ 5

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★ 5

My 5 year old son said his Spring Break experience was 11/10 ! He had such a wonderful time and I had peace of mind while I had to work

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★ 5

A friendly, encouraging place to go.

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★ 5

My daughter played youth volleyball here. Great teamwork camaraderie

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★ 5

Casey & Charlene ( a big baby monster fan from her days in South Korea) , are both wonderful & helpful with any issues. Like coming to this YMCA. 5 Stars.

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★ 4

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★ 5

Linda was wonderful giving me a tour and when I joined. Everything was clean and people were friendly!

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★ 5

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★ 5

We worked with Scott and he was great! He helped us join and gave us a great tour and all information we needed!

We have a foster child and he was able to provide sports information, summer camp and lots more!

This was a great experience for us!

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★ 5

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★ 5

We always have a good time working out and playing pickle ball

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★ 5

Very friendly and willing staff... couldn't be happier.

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★ 5

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★ 5

Personnel is very friendly and knowledgeable about all the facilities.

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★ 5

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★ 5

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★ 5

Love this gym! The best staff, trainers, members….its everything you would want in a gym! The Roper Y has everything from cycling classes, Step, Body Pump, HIIT, Zumba and core! If you’re in a time crunch….the 30 minute express classes never disappoint! Roper members love the childcare due to top-notch care and worry-free workouts. Oh I almost forgot about indoor pickleball, TRX equipment, and personal training.

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★ 5

Great customer service.

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★ 5

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★ 3

The price for toddlers basketball once a week for 4-5 weeks is ridiculous!! Almost $200! This is the YMCA.

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★ 5

Roper YMCA is amazing, with excellent staff and a welcoming, family-friendly atmosphere. We love the equipment, kids' sports, childcare, and Kids Night Out—it’s the perfect place for families!

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★ 5

My kids love attending school break camps at the Roper YMCA. Jessica and her team are all amazing!

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★ 5

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★ 2

There is this one female trainer whos is very disrespectful and not welcoming at all. Beside that everyone is kinda nice and welcoming.

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★ 5

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★ 5

Great YMCA. The equipment is new and the staff is very friendly. Highly recommend

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★ 5

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★ 4

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★ 5

Friendly front desk and personal trainers. Strong community for classes.

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★ 5

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★ 5

Glad to found this place for working out.

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★ 5

Casey at the front desk was super knowledgeable and friendly in helping me sign up! Go Casey!!!!

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★ 5

My wife and I toured the facility with Linda. Linda was very graceful and informative. She instructed us on the procedures, and ensured we had the membership APP installed to start our membership with ease. We are now members of the YMCA!

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★ 5

Casey is incredibly kind and always willing to help everyone. I am so grateful for her.

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★ 5

3.1 mile challenge..... Great NRG!

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★ 5

Always enjoy working out and socializing at the Y

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★ 5

Enjoyed group training and Zumba.

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★ 5

Really enjoy the Y. Lots of machines and weights to workout with. Tons of classes and clinics. Just took the pickleball clinic and really got a good lesson on how to play pickleball. Staff is very nice and friendly.

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★ 5

Great place, great people!

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★ 5

very good place

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★ 5

The facility is nice and clean. The staff was very helpful in answering questions. I am enjoying the experience of attending the Roper YMCA Family Center to keep fit.

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★ 5

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★ 5

Great & convenient gym. Been going here for 16 years & love the instructors!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

No extra bs. Just a rock-solid gym with good people working it.

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★ 1

I have been a member of this Y for several years and it seems to be changing, and not in a good way. On several occasions upon entering over the past several months, I have had to walk through a skunky stench of weed. Weed and a fitness center don't seem to be the combination you would expect.

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★ 5

I’ve been thinking about joining for a long time and yesterday I decided to do it. Today was my first visit and I was surprisingly impressed! I really like all the gym equipments and the amenities. The classes seemed very interesting too! So I’ll definitely try them. The child care is a huge plus. I’m happy with my decision to join the YMCA.

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★ 5

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★ 5

Great facility. The team is very helpful

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★ 5

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★ 5

We were welcomed by helpful staff while registering. We received a tour of the facilities. The areas are bright and open. The equipment is in good repair. Spray bottles and paper towels are available throughout for cleaning the equipment. The variety of equipment is impressive, and we tried some new things. Very happy about joining this YMCA.

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★ 5

The staff is very friendly, and the place is very nice.

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★ 5

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★ 5

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★ 5

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★ 5

My kids learned so much in 8 lessons. Still continue at ymca until they are pro.

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★ 5

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★ 1

Isn’t there a rule about people not holding machines for long periods of time with their bags on floor? This constantly happens. My wife and I visit every day, and every day some of the same people just hold 3+ machines at a time while they go to the corner and talk. The most recent time today, we got tired of waiting so we went to a machine on our set list after politely waiting 10 minutes for someone to move their bag. Once we sat down all of a sudden. They wanted their machine and forced themselves into our set. This is highly inconsiderate and disrespectful to others. I’ve brought this to the floor members before but there has been no resolve. I pay for a family of 5 but at this point we are ready to cancel our membership and find another gym even if we have to drive farther.

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★ 5

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★ 5

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★ 5

Family friendly

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★ 4

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★ 5

Everyone was very kind and helpful.

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★ 5

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★ 5

Great customer service, people are friendly. Lots to work out on, beautiful place.

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★ 5

I love going here! I can workout, work on my computer, & even have a prayer and conversation with the church that shares the building! Awesome place !

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★ 5

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★ 5

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★ 2

The gym needs new equipment

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★ 1

Gym with old and unmaintained equipment

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★ 5

It is a magical place to feel good in mind, body and spirit.

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★ 4

Great gym. Wish the pool was open year round.

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★ 5

Amazing Family oriented place. Great place to work out and also participating use sports. Very clean highly recommend.

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★ 5

Great center! Family been going for a few years and I have no complaints. My youngest has participated in basketball, soccer and swimming and enjoyed it. Staff is warm and welcoming. Place is always clean!

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★ 5

I love the center. I love how Community oriented they are. Email blasters always keep me reminded and coming there watching my son play basketball is a family affair

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★ 3

I’m not sure why personal trainers sit around, don’t interact and don’t watch members performing exercises incorrectly and consequently getting hurt. Also, your hours are bad, especially on weekends and impossible for someone to drive from work and get a work out completed with shower before 8:30pm. Overall, great staff, place to enjoy community activities and the infrastructure.

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★ 5

I love the Y and have been a member for years. It used to be open until 5 on Saturdays. It closes at 3 now. I would love for it to stay open until 5 again.

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★ 5

I have been a part of the Roper YMCA for a couple of years now. We collaborate for events and I work out there every single week. The facility is always clean, the staff is always friendly, and the other members are great! If you're looking for not only a great gym, but a family and amazing environment, this should be your own option!

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★ 5

My family has been involved with the YMCA since we moved to Orlando in 1989. It has always been such a joy. Roper Y is our "home" now and we love it!

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★ 5

The church that partners with the Roper YMCA and the YMCA itself consistently have events and activities for the family. I really appreciate the community building aspects of both especially the atmosphere of love that they have established. I’m glad my kids and wife have found joy here.

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★ 5

My kids love playing sports at the YMCA.

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★ 5

Welcoming and overall great place for families to incorporate healthy living aspects! Everyone is so friendly!

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★ 5

Amazing staff, great place to workout in a family atmosphere.

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★ 5

Been coming here for 10 years and love the team and staff. It’s great running into my neighbors from the community in the Y and I love seeing the impact the Y is making in the community.

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★ 5

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★ 5

My daughter has been playing volleyball here for almost 3 years, and she has absolutely loved it. Great league to put your kids into.

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★ 1

Broke and disgusting with nothing there.

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★ 1

If you love working out with unsupervised young children flying off tredmills, running all through the weight machines and a staff that is too timid to confront the parents, this is your place! This is not a one-time issue. I was a member for over a year and it is constant, especially on Saturdays. You will have to wait for non-member children under 10yo to get off a piece of equipment and a staff that is absent or terrified to do anything.

And just try and call someone - no answer. Leave a message and get no reply. So, when they say, "Call Justin, our Executive Dir.", it's just a way to placate. Got his email from the downtown Central office. It's a clean nice facility but you will be babysitting. Some child is going to be seriously hurt and they'll be a big lawsuuit.

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★ 5

Been going here for 20 years plus always a great place to go, to family friendly and lots of amenities to offer.

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★ 5

Everyone is pleasant and helpful!

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★ 5

Great facilities.. Hope Church every Sunday...

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★ 4

I am using a personal trainer at the Y, Edith Beardmore. She is wonderful! very through, knowledgeable, and personable. her methods for gaining a helathy body and life style are very doable.

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★ 5

Great place to have organized basketball for youths to learn the fundamentals of basketball, wait lifting
Beautiful place clean in every room.

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★ 5

love this place been going here since I was a kid.

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★ 5

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★ 3

The facility needs a lot of TLC. Gym equipment is as expected, but the bball gym needs some work, and the windows should probably be covered imo because the grounds don't seem well taken care of. I know this Y is older, but it's not like they've lowered their prices due to lack of maintenance.

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★ 3

Piscina, gym, cancha de basketball

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★ 5

Keep on doing the excellent job. We appreciate you all. Jay

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★ 5

Really good energy and everyone is super nice could maybe use another bench rack cause it tends to get full sometimes but great place if your thinking about getting a membership go for it

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★ 5

Fantastic staff. Love the pool

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★ 5

A great place to workout.

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★ 1

They have the worst refs in the world 🌍 you will get technicals for no reason and they are super unfair against kids from different YMCAs I would not play here or go here.

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★ 5

Excellent child care and youth sports, a great Y for family’s!

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★ 5

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★ 5

I really like the energy of Roper YMCA Family Center. The people are very nice and simply concentrated on their work out.

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★ 5

Scott is always very helpful. Thanks for being helpful.

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★ 5

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★ 5

I’m a new member. I’m enjoying the classes and weight room. Really nice, clean facilities and a friendly staff.

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★ 5

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★ 5

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★ 4

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★ 2

The restrictive hours on the weekends is motivating us to look for another gym. The Dr. Phillips Y is MUCH nicer and doesn't restrict the hours as badly but they are a farther drive. It's too bad this Y can't get it's act together/get the funding it needs. We pay more to be at the Y because of the family atmosphere but at this point...we have to start searching elsewhere...too bad.

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★ 5

Clean and friendly

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★ 5

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★ 5

To am totally enjoying Julia’s two aerobic classes. The water and low ones! She’s great!

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★ 4

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★ 2

Great location, but not so great hours of operation. The pool is closed at the times that would work best for Florida Summer weather. Closing the pool daily from 12:30pm to 3:30pm and then opening it up just in time for Florida's daily afternoon thunderstorms, just to have everyone pulled out of the pool for lightning safety makes our family membership useless to us. Also, closing early on Saturdays and being closed all day Sundays removes weekend use as well. I was told we can go to another location to swim, but that is quite inconvenient. Also, the pool area lacks adequate shade and seating.

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★ 1

Very disappointing swim class for my 2yr old. We understood this wasn’t a ISR course, but 6 of the 8 classes were the exact same with nothing knew taught. The final day being just a free play time in the pool. She learnt nothing that she didn’t already know from previous swimming in our pool. Spend your $150 elsewhere

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★ 5

Classes are so much fun and teachers are great.

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★ 5

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★ 5

Plenty of space for focused workouts without bumping into anyone else.

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★ 5

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★ 1

This is by far the worst ymca in Orlando. Sauna is never hot and when you tell the employees they act clueless.

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★ 5

amazing pool and workout area! love this place!!!!

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★ 5

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★ 5

Every time I interact with the Roper YMCA they are courteous, and helpful. The Y is a great place to maintain your health!

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★ 5

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★ 5

Everyone is very helpful at this location especially Justin and Casey! The sauna is rejuvenating and the classes are great!’

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★ 1

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★ 5

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★ 5

Love Julia! She is a great instructor as she is respectful of us older folks.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I've been going to this Y for about 15 years. I guess that says a lot!! I absolutely love the environment. They have added a lot of new machines and that's definitely a plus. I have gone to other gyms, but I have never canceled my membership here because I really enjoy it and I can't never get use to another gym.

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★ 5

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★ 5

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★ 5

Great place for all family!

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★ 3

They need to upgrade the equipment. For what they charge they should have better equipment to workout with. I been thinking of going to another gym.

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★ 5

I love the Roper YMCA. friendly and helpful staff. So glad to see them all again.

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★ 5

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★ 5

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★ 5

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★ 1

Me and my kids go there to work out and for soccer every week. The staff never speak to myself or my kids. They seem very rude and in Y like. We also go to other YMCAs such as Down Town and Winter Park and the staff at the other YMCAs are very friendly. I see the staff at Roper greet every white person that comes in but never any African Americans. That’s a real problem

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★ 5

Really cool place

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★ 5

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★ 2

Terrible soccer field. 1 ref for the game which is ridiculous.

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★ 5

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★ 5

Clean and clean constantly

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★ 5

My friend name bobby works here he is very nice

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★ 5

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★ 5

Increible familiar

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Awesome Yoga class!

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★ 5

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★ 5

I would give 7 stars if I could! I have been using this gym to train for years. I myself am a personal trainer. They have multiple training systems. They are very clean. The trainers are top notch. I even coached a little volleyball there. Kudos to Roper!!!

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★ 5

Great staff great equipment would recommend to all

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★ 1

It was a very bas experience, they did not pay enough attention to the kids, their staff is not prepared to entertain the kids.

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★ 4

My main issue with this YMCA is they offer group sessions like yoga and exercise at limited times and limited days. Also the group exercise rooms for yoga, etc are not very good. Sometimes exercise equipment that is not fully operational isn’t repaired on a timely basis and the facility is slow to make cosmetic repairs (like torn vinyl on exercise machines).

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★ 3

Super clean facility and nice staff. My daughter took the entry level swim classes here she is 3. Her instructor was kind and helpful. She was very informative and the lifeguards were active. My biggest complaint is that I spent 170$ on what I thought would be 8 swim lessons. However, if they rain out the days arent made up until the 4th rained out day. So I paid 170$ for only 5 lessons. My daughter learned what she could but I feel kinda ripped off. I think if she had the 3 more lessons she would have been at a better place to move to the next level and not repeat the first level all over again. I like the staff and the facility....but I think I will be looking elsewhere for swim classes. Which makes me sad. But as a single mom, I cant get ripped off...just cant afford to not get every penny worth.

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★ 4

I really like the energy of this place! The people are very much down to Earth and simply concentrated on their work out! In contrast to the annoying and multiple show-offs at the Dr. PHILLIPS location, the Roper location is just awesome and you are surrounded with normal people not self centered training animals! Another plus compared to the Dr. PHILLIPS gym is the fact that the pushy and annoying personal trainers following you and trying to sign you up are not present! This gym has more machines than the Dr. PHILLIPS gym and less people visiting so you never have to wait for machines to do your exercise! The building is old and could use a little refreshing like replacing the carpet with something else and installing bigger lockers! The real reason why I give this place only 4 rather than 5 stars is the size of the towels in the showers! Come on guys, we pay $50 per month, you can give us normal sized towels, not hand sized ones! This situation is a real joke and all other YMCAs in town offer big towels! What's going on with you?

Source: Google