★ 1

DONT NOT SIGN UP!!!!!
This has been one of the most unprofessional and shocking customer service experiences I have ever had with any gym. I attempted to cancel due to relocation and brought valid documentation twice. Both times, I was denied clear options, given contradictory information, and watched another member receive a fee adjustment right next to me — while I was told no options existed for me. The inconsistency was unbelievable.

When I asked to escalate, the General Manager told me “there is no one above me.” That is false, and I later confirmed it. That alone raises serious concerns about transparency and accountability.

The refusal to escalate my case, the inconsistent treatment between members, the misinformation, and the lack of access to any higher-level support is deeply troubling. These are practices that absolutely warrant corporate review, and potentially raise consumer protection issues. I am already consulting an attorney regarding the way my situation was handled.

Thankfully, when I finally bypassed the club and contacted Crunch corporate directly, they immediately opened a formal ticket — which clearly shows they recognized the mishandling at this location.

I strongly advise anyone who runs into issues at this club to go directly to corporate or ABC billing, because the staff here will not escalate, will not provide accurate information, and will not treat every member with the same fairness.

This location needs serious retraining, oversight, and accountability.

Source: Google

★ 1

THIS GYM IS A SCAM!!!!!! AND THE STAFF SPECIFICALLY THE GENERAL MANAGER IS PREJUDICE!!!!
PLEASE READ BEFORE SIGNING UP WITH SPECIFICALLY THE ROBERT C DANIEL LOCATIONS

I had a very disappointing experience at this Crunch location. I came in with proof of relocation to cancel my membership and was denied any option except paying the full outstanding balance. At the same time, another member right beside me received a fee adjustment, so clearly options DO exist — they just weren’t offered to me.

When I asked to escalate the matter, I was told there was “no one above the GM,” which I later learned was false. I was given no way to resolve the issue or speak to anyone who could help.

Corporate opened a ticket immediately when I contacted them, which confirmed that I was not handled properly at the club level.

Members deserve consistent treatment and honest information. If your issue can’t be resolved here, go directly to Crunch corporate or ABC billingdo not rely on this location to handle it correctly.

Source: Google

★ 1

I normally don’t leave reviews, but I had a very frustrating experience at this location that I feel is important to share.

I came in twice with proper documentation to cancel my membership due to relocation (I moved over 100 miles away). Both times, I was told there were no options available to me, even though I watched another member receive a fee adjustment right beside me. When I asked to escalate the situation, the General Manager told me there was “no one above him,” which I later confirmed was not true. I was also given no contact information for anyone else who could help.

The inconsistency in how customers were treated and the refusal to escalate my concerns was very disappointing and unprofessional.

Thankfully, when I contacted Crunch corporate directly, they opened an official ticket immediately, which tells me that the way the situation was handled at the club level was not acceptable.

I’m sharing this review so other members know to go directly to corporate if they are not being helped at this location. The staff here did not offer clear information, refused escalation, and handled my situation poorly compared to other members standing right next to me.

Members deserve consistent treatment and honest information. If your issue can’t be resolved here, go directly to Crunch corporate or ABC billing — do not rely on this location to handle it correctly.

Source: Google

★ 5

Top tier. Just learn the times whenever the crowds aren't present and it's perfect. The recovery machines are awesome as well.

Source: Google

★ 1

I love all of my instructors, Bee Susan Nicola Tisha Starr!!!!! I get the best workout from them all!!! I truly enjoy so you think you can’t dance!!! Yoga is amazing!! My body has changed since August when I began taking all the classes . So, thank you ladies looking forward to my classes after the Holiday !!

Source: Google

★ 5

I have been a member of Crunch since it has opened and I wanted to give them (as with all places) time to work out the kinks so I can leave a proper review.

I left my last gym to move here because of value and travel distance and was provided with so much more than I expected. For one, the variety of classes really was a deal maker for me! I love my HIIT classes with Brandy and Stephen. They really get you out there working and breaking a sweat! They are amazing motivators and really push the group as a whole.

Pilates with Bee and Starr has really taken my mobility and balance to a new level. I never thought I would love this type of workout, but they have shown me what it means to 'move with intention'. They both have beautiful and calming energy. Just be prepared to break a sweat!

So You Think You "Can't" Dance with Bee has been so much fun. I hope to see this class more. She flows from hip-hop to contemporary style, then afro to reggae. She really curates the environment to move your body to new rhythms and try different movements, while also putting in that WERK! She combines the nostalgia of making dances in your living room with the experience of showing you anyone CAN dance.

Lastly, Zumba with Alfred has always had my heart! His class is full of energy and confidence that flows through each of his students! Once the music starts, be prepared to have fun and sweat while doing it! He clearly pours his soul into his routines, and it shows!

Overall, I have no regrets becoming a member of this gym. Everyone has been so nice and fun. It makes going more like a treat, and less a task. Yes a new facility is nice but the people are what really make it shine! Thank you Crunch- Augusta

Source: Google

★ 5

Star and Kayla are the best. I really appreciate their patience and insight.

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★ 5

It’s a great place to work out! I love the classes. Rebecca’s Wednesday spin class is so much fun! I usually hate spin, but I love this one. Susan’s Barbell class is another favorite. She’s very energetic and pushes us to work harder!

Source: Google

★ 5

The So You Think You Can Dance class at Crunch is truly my favorite workout. It is the one class that keeps me coming back every single week. I honestly wish they offered it more often because Monday is never enough.

Bee is the highlight of the entire experience. She is the best dance instructor I have ever had. Her energy fills the whole room, her directions are clear, and she makes every single person feel confident and included. The vibe she creates is unmatched.

The workout is fun, uplifting, and gives me the perfect level of challenge. I always leave feeling stronger, happier, and proud of myself. This class is the reason I became a member, and I absolutely love it.

Crunch, please give us more Bee and more So You Think You Can Dance classes. This class is everything.

Source: Google

★ 5

Dance class with Bee on Mondays is amazing!!! A great stress relief for me after work! She is upbeat and positive every Monday and she always makes me feel like I can do ANY dance! She is diverse in her music and styles and she has a diverse group of people each time! Her class is universal and needed!

Source: Google

★ 5

I love the Dance class on Monday

Source: Google

★ 5

Star is the best Yoga instructor ever!! I would love it if she was able to teach Pilates for an hour!!

Source: Google

★ 5

Crunch Augusta has amazing instructors - Tisha, Dawn, Starr and Susan C are among the ones whose classes I have attended and keep going back to. Their energy, style of instructing and motivating participants made me fall in love (again) with fitness. ♥️

Source: Google

★ 5

Omgoodness Starr classes are 10/10!!! She is fantastic and so caring about everyone and their bodies!!

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★ 5

I love this class with Starr she is amazing and watches your progress, after rotator cuff surgery her class has helped my recovery and I’m feeling stronger.

Source: Google

★ 5

I have been a member of crunch since they opened their doors. I love this gym, it offers everything that I have been looking for in a gym. My favorite classes are barre ( Leanne), barbell (Tisha or Susan),Palates ( Starr), and stronghitt.

Source: Google

★ 1

I have 2 cards on file for my membership and they magically wait until a late fee is tacked on to charge my other card…pretty weird. When I go to my account to look at my cards they aren’t there. I attempted to cancel because I’m moving to a state that the closest crunch is 56 miles, was told I couldn’t cancel and was told it “shouldn’t” renew automatically and if it does I must send in a certified letter, blah blah blah. No one has time for that.

Source: Google

★ 5

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★ 5

Rebecca's spin class is always fantastic!

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★ 5

Spin it Rebecca S is the best! Great workout every time!

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★ 5

Tisha does AMAZING every class ! She is an expert in fitness and fun. When I see she is the instructor I book immediately ! Love her classs

Source: Google

★ 1

So this all started when I was at the mall and I was approached by a crunch fitness associate trying to sign people up for crunch before it opened. I had informed him I already had a phone number through the website for crunch and he informed me he wanted to check my information and really get me in the system. He promised me nothing would be charged to my account which is complete BS. I am now getting texts and calls from a debt collector from crunch because they charged me without me knowing and lied, I have called several times to complain about the matter and have never went to the gym physically.

Source: Google

★ 2

Nice gym. The only issue is at night the staff is very lazy. The weights are never in the right places all over the floor in some areas, the men’s bathroom is always a mess, there’s never any soap paper towels, the trash is always overflowing and all over the floor, toilets are never clean or even flushed, there’s mirrors are dirty. This place has been open for 3 months but the bathrooms look a decade old because of how dirty it is

Source: Google

★ 1

Hey owner I see you are responding to people saying there are plenty of shirts and bags though no mention of a water bottle which I didn’t get either so I’m going to ask again since you claim there are plenty at the gym now because I also never received the bag or bottle and the shirts you speak of were oversized very big tshirts in size l or xl (I’m 110 lbs) that we were directed to once we were told there are no more bags and bottles since you tried to make that review out to be a liar when they were telling the truth

Update 9/8/25
I emailed and still never received a properly sized shirt, water bottle or bag the owner is a liar

Source: Google

★ 5

I’ve been a mbr of Crunch since July 2025.

I only take the classes there b/c of the different ones they offer. I really enjoy the classes that are taught by Bee, Tisha T (body goals), Brandy H, Susan S, CeCe, Starr and Nicola. Those ladies put in work at Crunch and they are all so energetic in class. They are also so encouraging to us. I’m thinking about upgrading my plan so that I can start taking the HIIT classes especially the one taught by Tisha T. 💖

I’ve never had any problems with the staff. They all speak when you enter & when leaving. And if you have a concern they are accommodating.

The building is kept clean. I’ve never seen where the women’s restroom was unkept.

⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 1

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★ 5

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★ 5

💪

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★ 5

Love crunch fitness management lovely !

Source: Google

★ 5

I’ve been going for about a month and a half to this crunch and This is a pretty big gym I love it they do have everything sauna and showers good equipment hydros ! the staff is very friendly too witch I’m grateful for I don’t do the trainers, but when I do look around And when they’re with other people, they’re always smiling and making others feel comfortable and accommodating it really shows !

Source: Google

★ 1

They scam people with annual fees. I paid $60 something, then a week and a half later, I’m paying $30 something for some bullshit lie they cooked up. I was never told I had to pay an annual fee after my two months free were up. If I got two months free, then why am I paying for missed months? I’m going back to Planet Fitness after this month & it’s messed up to tell me it’s an 8-min wait on the massage chairs, but as soon as certain employees come in, they don’t have to wait; they just do what they want. That’s not fair to the paying customers.

Source: Google

★ 2

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★ 5

I absolutely LOVE the So You Think You Can Dance class at Crunch! This class is the main reason I signed up for a membership. It makes me feel like I’m in a music video every single time.

Bee is an incredible instructor. She has an amazing way of breaking down the steps so everyone can follow along, no matter their level. Her energy is unmatched, she’s funny, lively, and always makes you feel like you’re the most beautiful person in the room. You can tell everyone in the class is having fun, and that vibe is contagious.

The workout is the perfect balance! I leave tired, but not exhausted, and always feeling good about myself. Plus, it’s such a fun way to get my cardio in without it feeling like “exercise.”

My only wish is that this class was on the schedule more than once a week! Mondays with Bee are the highlight of my fitness routine.

Source: Google

★ 5

Lane, Rae, Cam, Bobby, and Bob are 5 Star Absolutely Fantastic! Great gym well ventilated no one sweating on you and you got to do the recovery Human touch and. Aqua massage bed are the bomb! 💣

Source: Google

★ 5

Very big gym with tons of exercise equipment and plenty of room. They have everything from free weights, machines, functional training, CrossFit equipment, and more. Very clean place and the staff are awesome. Great place to workout. 💪😎👍

Source: Google

★ 5

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★ 5

Great staff. Huge setup and dumbells up to 120! Worth it. Great staff as well

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★ 1

DO NOT SIGN UP FOR THEIR MEMBERSHIP
I REPEAT DO NOT SIGN UP
You’re better off at planet fitness
I’ve been trying to cancel since June and they will not cancel they want me to pay $200 before I can cancel
I asked for the corporate number the manager bob said that everything goes through him and he can’t cancel it

Source: Google

★ 5

Brand new equipment, great classes, nice clean lockeroom, and a sauna to top it all off, my personal favorite gym in the area

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★ 5

That new gym smell!! 😆. Great place to get started our continue on your healthy lifestyle journey. I love it. The staff is very good so far.

Source: Google

★ 1

They charge you annual fees after the first month and do not let you know. When you try to dispute they try and make you pay it before you cancel membership. Misleading gym. I will stay at planet fitness!! I need to speak to a manager.

Source: Google

★ 1

I signed up with intentions of going in the mornings before I go to work. I’m a nurse and I take care of very immune compromised children. I’ve never seen the place less than packed so I’ve never been inside the facility, but the app says that I’ve gone once?? I attempted to cancel my membership online, but was notified that this specific location will not allow me to do that. They want me to pay almost $200 For services I’ve never received so I’m having to go through legal shield now to start the process of canceling the service and stopping communication. None of the classes advertised were available at the time that I signed up. Honestly, I spent years in the army defending this country and now I’m a civilian nurse caring for children. I shouldn’t have to physically go anywhere to cancel the service I haven’t received and I’m no longer interested in. (this specific location will not allow simple cancellation) They are not good people and will continue adding fees even after you’ve expressed you no longer want the service. Just don’t do it. Please.

Source: Google

★ 1

Buyer Beware: This company rushes you into signing a legally binding contract (that is very slimy and misleading) that traps individuals in an annual plan even if you choose to pay on a month to month basis. I would avoid Crunch at all costs and spend your hard earned money elsewhere.

Source: Google

★ 5

My trainer had an unforeseen issue and had to cancel my sessions. I was rescheduled by Rae with another trainer, who cancelled my early morning session with less than appropriate notice. I spoke to Rae that same day and she set me up with her personally until my trainer is back and working and we have had some solid sessions. Although I was frustrated at the situation the one morning she went above and beyond to make it right and keep my momentum going. I look forward to my regular trainer returning but am so glad I got the opportunity to work with Rae as well. Promises. Kept.

Source: Google

★ 1

I opened a membership and then I told them 2 days later I wanted to cancel it. Last month they took $104 out my account I talked to someone and that guy said if I come in and cancel I could get my money back. I been on bed resting I couldn't go back in there. So on 9/4 they took $44.98 out my account and I went up there. But before all this I had emailed the GM and got no response back. When I went up there on yesterday one guy said he couldn't find me in the system then all of a sudden he did and said I had to pay 15 dollars to cancel and I told him I wasn't paying a damn thing when it was suppose to have cancel over a month ago. Then some guy came up talking do I paperwork and proof of why I can't work out and just crazy stuff and they talking about I can't get my money back and I NEVER worked out in this place. So last month the money they took was for my meds that I couldn't get after they did that. God will come through there and clean house

Source: Google

★ 5

Great workout environment! Especially early early morning after work!

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★ 5

This is a great gym. A wide variety of equipment and a very nice price. My trainer Tom is always there and pushing me. No bad experiences whatsoever.

Source: Google

★ 5

Thomas is an amazing trainer! He’s very flexible with workouts and always makes adjustments to fit my needs, especially with my knee injury. He has a great sense of humor, which keeps the sessions fun, and he’s extremely understanding and supportive. I really appreciate how he pushes me while also making sure I stay safe. Highly recommend him!

Source: Google

★ 5

Went in to check it out. Super impressed with the facility. Super, super impressed by the PTD I met. Miss Ray! She was incredibly helpful and informative and very motivating!

Source: Google

★ 1

I need someone to explain this power outage situation to me. Im trying to be patient because I do enjoy the gym but Im paying $30 monthly for nothing… im only able to workout between 12am-4am during the week but it seems the doors are always locked when the hours are claiming it should be open. It has been this way for over two weeks now with no answers. Im willing to change this rating if I could get some transparency. *Edit* Never did get transparency but the problem seems to be resolved although I did pay for that month of membership and literally wasn’t able to workout.

Source: Google

★ 5

I’ve been working with Bryson at Crunch Fitness for a while now, and I can’t recommend him enough. He takes the time to understand your goals and builds workouts that are both challenging and achievable. He’s great at explaining proper form and making sure you’re training safely while still pushing yourself.

What stands out the most is how motivating he is—he knows exactly when to encourage you to dig deeper and when to adjust things so you don’t get discouraged. Every session feels purposeful, and I’ve already noticed real progress since training with him.

If you’re looking for a trainer who is professional, approachable, and will help you stay consistent, Bryson is an excellent choice.

Source: Google

★ 5

Tom the trainer there is absolutely freaking awesome I’ve seen his training while working out and I stand in awe, he’s extremely inspiring .I’ve now have an inside voice that sounds just like him motivating me everyday. I need his energy everytime I go to The gym!!! Hands down incredible!

Source: Google

★ 5

Nice gym and Tom is a great trainer to work with 👍

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★ 5

Mannnnnn.... THOMAS TIMOTHY DOUGLAS is that guy... 10/10 recommend him as a trainer. Great guy with a great attitude, very flexible on training style.

Source: Google

★ 5

I’ve been training with Sarah at Crunch Fitness for the past two months, and I couldn’t be happier with my experience. From day one, she has been supportive, motivating, and knowledgeable!

I’ve seen progress in my strength and confidence. Something I truly didn’t think was possible this quickly. Sarah pushes me in the best way, and always encourages me to go further!
I’m super grateful for her guidance and highly recommend her to anyone looking for a trainer.

Thank you Sarah 🫶🏽

Source: Google

★ 1

I had a terrible experience dealing with management. Branden at the location was amazing and very helpful, but when my issue was escalated to the GM, Mr. Morgan, it completely fell apart. I’ve sent three emails over the past two weeks with no response at all. Due to the lack of communication and accountability, I do not recommend Crunch. I’ve cancelled my membership immediately.

Source: Google

★ 5

I enjoy working out and taking workout classes at Crunch fitness. Kudos to my personal trainer Ariana at the Augusta, Georgia location. R.C. Daniel parkway. She is a great trainer and encourages me to keep pushing towards my journey of being and staying fit.

Source: Google

★ 5

Upon my previous coach’s swift, unannounced exit, I am thankful that Edward “Eddie” Klebahn literally stepped up to take me on as a trainee. From the beginning, he began to focus on the areas I wanted to build and strengthen. He’s personable, prompt, focused on form and coordinates challenging and impactful workouts. After my last session, he asked me if I hated him yet. I said no, but I think
“strong dislike” is swiftly approaching! 🤣 JK. He’s a great coach and I trust that he will assist me with getting the results I am wanting!

Source: Google

★ 5

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★ 5

I really love this gym, the gym community is top tier, Eric is one of my fav trainers to work with! The way he pushes me to my full potential is amazing! Anytime i try to doubt myself in workouts he just shows me that i can do it! He’s a great coach and motivator and overall great person!

Source: Google

★ 5

I've been a member of Crunch Fitness since opening day and I love it here! The equipment and trainers are top notch. The crew are always smiling and helpful. My personal trainer Ariana is the best and has improved my strength and mobility. I will be sad when I move out of state.

Source: Google

★ 5

We may fight about reaps and sets however, coach Jesse is the BEST!!!!

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★ 5

If you’re looking for a good personal trainer I highly recommend Tom. He’s great and super knowledgeable too. I’ve been working out with him for about 2 months now and I’m definitely seeing results.

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★ 5

Great trainers, i train with demetrius really great dude and great trainer pushes me pass my limits and brings good energy. Makes me want to be a better athlete! 10/10 overall

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★ 5

I have been a gym member with Crunch since early June, and I have had a great experience thus far. But, what really stands out for me, has been my Personal Trainer - Arianna! She has been an amazing Personal Trainer, and has made my journey getting back into the gym feel easy and fun! There are days when I don’t feel I have it in me to even move, and she is right there with me pushing me to that next level. She is patient and understanding of what my physical ailments are and knows how to adjust my workout to make me feel like there is hope and I can still get a good workout in, no matter what!!! Thank you Arianna for all you do!!! I just want her to know how much she is loved and appreciated by her trainee! Because, she is the bestest!!!

Source: Google

★ 5

I’ve been going to crunch for a few weeks now and it’s honestly one of the best gyms I’ve been too. The crunch kickoff program connected me with my trainer Arianna Campbell and I look forward to training with her every week, she’s the best!!

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★ 5

Signed up back in June and signed up with a personal trainer Edward. Losing fat and gaining muscle. Best investment in myself. Highly recommend getting a trainer and Edward will get you to your goals.

Source: Google

★ 5

I did personal training with Arianna and I loved her! She was able to give me effective workouts within my limits. If you need a trainer, I’d definitely recommend Arianna!

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★ 5

My wife and I joined crunch fitness first thing when they came into town and have been nothing but happy with them! They have a large variety of workout equipment and a great atmosphere with fantastic and helpful staff, and our personal trainer, Arianna, has been nothing but a godsend for my wife and I as we’ve started going on our health and fitness journey! Her ability to motivate us and get us to work out hard at the gym has shown nothing but positive results as we’ve listened to her advise and have been steadily getting back into shape! 10/10 would and have recommended them to others and can’t wait for more results!

Source: Google

★ 5

Crunch has an excellent array of equipment and machines and my trainer Arianna has been an absolute godsend for keeping me motivated and showing up. Definitely the most fun I've had working out in years!

Source: Google

★ 5

i thought i was going to be nervous at first, but i was mistaken. this has been the best decision i’ve made. signing up for personal training was a good one too. even though arianna kicks my tail some days, i am glad she pushes me. i feel super comfortable, even when it is so busy and i feel like eyes are on me. i would recommend her to my grandmother!

Source: Google

★ 5

I have been going to Crunch since July and have tried numerous other gyms in the past and never managed to enjoy them enough to stay this consistent. I go during a part of the day before it gets busy and never have an issue finding a machine or place to stretch. The ladies locked room has always been clean and orderly and the showers are nice as well.

I do the personal training 3x a week with Arianna C. and love it every time. I've learned how to properly do workouts I never understood wouldn't give me results and learned a lot of new things I never knew/thought of. My spouse and family have noticed in these few months a change in my body and I can tell I'm getting stronger and have way more endurance than I did two months ago when I started. I fully believe Arianna is a massive reason behind that. She works with my chaotic hospital schedule and is accommodating to my limitations while pushing me to do more and do better.

I highly recommend this gym, even though it can get packed around 5pm, but that's every gym I've been too. And the human touch machine is nice as well.

Source: Google

★ 5

This gym is filled with quality everything! The best equipment, recovery options, childcare, and staff! I have consistently enjoyed positive energy each time I visit!

Updating to add this place is full of amazing people. Currently, my Coach Ari has me continuing my fitness journey after my first Coach went to help build the Crunch Fitness brand out of state! 🥰 I feel comfortable with Ari and look forward to training with her. It's as if the stars have aligned & connected me to genuine people that care about helping me feel my best. In a world full of uncertainty, I am grateful to have Coach Ari as a partner in the fitness community!

Source: Google

★ 5

I joined crunch fitness a few weeks after it opened. The gym is huge, lots of equipment and everyone has been nice. I’m taking personal training for 3 months and my trainer Arianna Campbell is great, she encourages me to do more when I think I can’t. She’s very patient and always explains everything to me and if it’s something I can’t do she finds something similar that I can do.

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★ 5

Edward is my trainer and is awesome, very respectful and courteous. He is very knowledgeable of the equipment and which ones to use for certain muscle groups. Definitely recommend.

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★ 5

Arianna is the best trainer ever ! I’m glad that we were pretty much on the same page . I was originally suppose to train with someone else but she wasn’t there that day and Arianna took great care of me and listened to me and my weight goals . I’ll be so sad when my contract is up . I wish i could take her with me 🥹

Source: Google

★ 5

I have been a member of crunch fitness for about 3 months now. I must say my experience has been nothing but pleasant. I have been working with my trainer Arianna and I look forward to every training session, because she has a wide variety of workouts to keep me engaged. I always say to her , she was horrible at math because her math don’t be matching mine on each set, every day I see my results, gives me the motivation to keep going. To anyone wanting to start their fitness journey, book your session today and ask for Arianna.

Source: Google

★ 5

Joining Crunch has been a great experience for me. I really appreciate the amenities like the spa and massages available. The staff have been kind and able to answer any questions I have whenever I interact with them. I do use the childcare and the staff there have gone out of their way to tell me some highlights of how my daughter was in their care and were very kind. As for cleanliness, I want to make sure to note that I do notice small crews going around and cleaning the equipment regularly. There are also sustainable cleaning supplies available all around the gym. It does give me some peace of mind because I know gyms tend to not be the most hygienic and they are doing what they can to keep it clean.

One of my favorite things is being able to use a smart scale to determine muscle mass and other specifics of my body while I have a trainer which helps me stay motivated. Sometimes it's hard to know if you're progressing when your weight doesn't change much but the scale lets you know details of what's actually happening and why the weight might not be what you expected. If you have a trainer, they will know how to explain the data to you and can give you advice on how to improve at home.

Currently I'm training with Arianna and she has been super amazing and very accommodating! Sometimes my schedule is weird and she's always responsive and understanding. She has a lot of knowledge, just like all the other trainers I have met. You'll really get a good workout and strong support system! Changing over to this gym and also having an excellent trainer has been a positive change for me overall.

Source: Google

★ 5

I love the gym. The classes are great but some fill up fast. It can be busy in the evening but still worth it. I meet with a trainer Arianna Campbell 3 times a week and she is great. She is helping me make my weight lost goals.

Source: Google

★ 5

I been going to Crunch Fitness since Day 1 and signed up with a trainer immediately. I have nothing but good things to say about this place and my trainer and even all the staff- so friendly, welcoming , and professional .But mostly I really wanted to come on here and do a Huge Shout out to my gurrrr Arianna Campbell 🙌 (my trainer ) for pushing me like she does 💪. It’s Clear to me that she definitely knows what’s she’s talking about and really not only that - She is literally a beautiful Soul Too . Thank You Arianna for the way you show up it really does help me show up in the ways that I need to for myself as well .

Source: Google

★ 5

Love Arianna at Crunch!! she is so knowledgeable and encouraging while still pushing you to do better. She’s a great trainer!!

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★ 5

Arianna is the best trainer!!! She's definitely my favorite.

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★ 5

Eric Block is an amazing trainer highly recommend for anyone in need of assistance in their fitness journey

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★ 5

I have been going to Crunch since they opened and all the staff and trainers are very friendly especially my trainer Ariana Campbell !! She is awsome!! works you hard but makes it fun!!! I am accomplishing my goals that were set. If you want an awsome Trainer check out my girl Ari she is the best!!
The atmosphere in the gym is always up beat.

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★ 1

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★ 5

Edward Klebahn is a great personal trainer. I enjoy every session. I feel so much better since I started my training. I've learned so much.

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★ 5

Great gym that inspires you to reach your goals. Arianna is an awesome trainer. Join up, you will love it.

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★ 1

i joined this gym because the crunch where i used to live was pretty nice so i had high hopes. i also signed up for a personal trainer. the trainer was not that great, she never did what she told me she would do and only really trained me for 20 of the 30 minutes i was paying for. after speaking with the training director i was given a new trainer and six months membership for free which was nice.

however, i ultimately decided to cancel the membership. when i went it to cancel it the annual 59.99 fee had already been paid. the manager kept saying i had six months free so why cancel, i kept saying i wanted it cancelled so i am not sure why it was so hard to understand that. he set it up to cancel at the end of my free months even though i dont plan to use the gym again (🙄). now i keep getting calls and emails that i owe them money? and they won't cancel until i pay? the annual fee was already paid and my membership was free but now i am being harassed for payments when there should have been no other fees associated with the membership since personal training is separate. i have sent email proof that the annual fee was paid and i am still being harassed for payments.

i was originally told the personal training contract was three months so when i cancelled my membership, i only had another week or two to pay for that and i obviously couldn't cancel (since it was a contract) so i just paid it and didn't use it. no one said the contract was continuous, i even verified with someone weeks before when the last payment for that would be. fast forward and of course they continue to charge me for it. the training director emailed since i hadn't used any credits and then told me it was continuous and i had to request to cancel it. she put in the cancellation but i still had to pay for more than what my contract was for.

overall just very scammy and there is false advertising, the payments and contracts and things are not effectively communicated.

Source: Google

★ 1

Many people setting up Tripods with phones recording while other gym goers are in the background in the main gym area, recording in the ladies locker room as well! This place the customers are running amuck and it’s bad, after a few days of watching this my family and I have cancelled our membership! What a waste of a yearly fee in not even 2 months, our money won’t be spent at that place any longer!! SAD JOKE!

Source: Google

★ 5

Love this gym! I have a personal trainer named Malik and he is the best! I highly recommend if you're looking to get fit, get him as your trainer!

Source: Google

★ 5

Huge gym and awesome classes

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★ 4

It is fantastic to finally have a reasonably priced gym with group fitness classes in a convenient location. Despite what the parking lot may indicate, it rarely feels crowded. I especially enjoy Christina's yoga and Barre classes. She is really fantastic!
There are only 2 things on my wish list to earn that 5th star... The sound in the group fitness room is awful.. it's hard to understand anything the instructors are saying. Get some acoustic panels or something. It's extremely frustrating. Also, put more fans in the Ride room. It's a tiny room with a bunch of sweaty people fogging up the mirror. Get some air moving around.
Oh, and I almost forgot...I have not yet been credited for referring one friend to join and another friend to be an awesome instructor there. (Not sure if that actually gets me anything, but I feel like it should 😉).

Source: Google

★ 1

Cardio machines smell like mildewww

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★ 5

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★ 1

This review concerns nothing about the quality of the gym. I signed up for the 1$ for 1 month trickery you guys pulled. Words cannot explain how upset i am with this result. Something occurred in my personal life, and i haven’t used the gym once. I tried to cancel and they told me i need to pay all these fees just to cancel. They are a very misleading and scammy company, genuinely with things going on in my life I cannot pay what they tricked me into and i am so young at that. Never go into this gym by blindly buying a membership. I have the worst experience with this gym and will keep it. You guys are the worst. Not only that, the employees are no help and i am being not being told correct information as it changes every time i call. Some say there i am able to cancel without paying anything, others claim that i can cancel for only 30$, then others say i can cancel with this absurd cost. This sickens me and is affecting me deeply. Get better guys.

Source: Google

★ 1

There is a hidden fee they do not tell you about when you sign up. Your second month you are forced to pay $59.99 and they do not tell you about this signing up. They charge it as a rapid transaction so you get no heads up either. They have no options for canceling even though they are hiding fees and lying about the cost of membership.
The gym itself does not have enough equipment for the amount of people there, expect to wait to be able to lift weights, run on a treadmill or use any of the machines.

Source: Google

★ 3

The pros:

There is a great variety of equipment for every muscle group and the facility is well done. The staff is friendly and the prices are well below most other gyms in the area.

Now the cons:

There's not enough cleaning stations to keep up with the amount of equipment on the floor. While the weekends are much less crowded, the weekday evenings are pretty insane. You'll be waiting for most, if not all of the equipment. It definitely makes it difficult to get in a proper workout.

The locker rooms are usually a disaster-water everywhere, musky odor. Some of this is gym management issues and some is just members not caring. Not sure how to remedy much of it. This gym has great potential, I'm just not sure it'll be fully realized.

Source: Google

★ 5

Malik was incredibly helpful in showing me how to use various pieces of equipment in the gym. He is knowledgeable is definitely someone you should go and see if you’re looking to better your fitness!

Source: Google

★ 1

I have tried to end my membership for months now. I never once used this gym as I don’t even stay in the area anymore. I go in and they say online cancellation only, I go online and it’s not possible to cancel. I email, call, go into the gym no one can help. Extremely unprofessional

Source: Google

★ 5

Working with Lane has been grounding in the best way. As someone who’s worked with different trainers before, I was hesitant to sign up again—but meeting Lane immediately put my mind at ease. He’s genuine, knowledgeable, and incredibly supportive, especially when it comes to creating a plan that feels right for you.

What really stood out to me is his understanding of both the science behind training and the importance of individual comfort. He thoughtfully adjusts equipment to fit my smaller frame, using props when needed, and always checks in to make sure everything feels aligned. I’ve always responded better to calm, steady guidance rather than loud or intimidating energy, and Lane strikes that perfect balance of relaxed but motivating.

If you’re looking for a trainer who truly listens, meets you where you are, and makes the process feel empowering instead of overwhelming—Lane is THE GOAT

Source: Google

★ 3

The pros:
1.The gym has a lot of equipment and squat racks.
2.The facility is nice.
3.The staff is nice.
4. The prices are good.

The Cons:
1.The crowd is extremely bad at night and this is not the fault on the gym. The crowd is so bad you can't use any of the machines at night, people are literally waiting a long the walls to use equipment.
2. The bathroom is kind of musty and warm, but there is a sauna in there and it could be all the sweaty people.

Source: Google

★ 5

Good Gym, only thing is they constantly run out of paper towels and the music is always on volume 2.

But the machines are new and fresh, locker rooms are nice and the sauna is great.

Source: Google

★ 1

Unfortunately, my experience here has not been good at all. Personal Training is very overpriced and low in quality. People at the desk can’t help with anything, including canceling the membership when you’re just over it since no one can help. Managers are never available, no matter what time of day you stop by to get help but I do see they have time to respond in “smart-ass” to bad reviews here. I thought this would be great after the big grand opening and the way things seemed but I was wrong.

Source: Google

★ 5

I’ve had the best time at Crunch! The parking lot is crowded, but there is always equipment available inside. The trainers are very helpful. I did a consultation with Kalyb and he’s AWESOME! He explained the results of my body scan, and gave me lots of good tips and encouragement. Coming to Crunch is a highlight of my day.

Source: Google

★ 2

Cleaning situation in sketch. They need way more cleaning bottles at each station, more stations, and less absorbent paper towels so that the cleaning solution isn’t soaked into the paper towels and therefore ineffective. Equipment is overall nice but it is crowded and I with they had more smith machines. I took an extra star off because they are saying they are still going to charge my annual fee AFTER I just cancelled my membership.

Source: Google

★ 4

I’ve been a member at Crunch Fitness for a little over a month, and up until now, I’ve genuinely enjoyed my time there. I go four days a week, usually in the mornings between 9 and 11 AM. The gym is well-equipped, and I absolutely love the group classes—especially HIIT, Body TRX, Yoga, and Pilates. The instructors, particularly Brandy, Jasmine, Steven, and Christina, are all amazing and bring great energy to each session.

One of the main reasons I joined Crunch was the child care center. As a mom to a four-month-old, being able to bring my baby with me and trust that he’s in good hands is incredibly important. The ladies who work the morning shifts have been nothing but kind, attentive, and professional. My son seems comfortable and well cared for every time I pick him up.

However, I recently saw troubling allegations on Facebook involving child molestation in the child care area of Crunch. As a mother, this is incredibly upsetting and deeply concerning. I haven’t received any communication from Crunch directly addressing these claims, and the silence is unsettling. If these allegations are false, I believe the company needs to make a clear statement to reassure parents like myself. And if there’s any truth to them, transparency and accountability are absolutely necessary.

I don’t want to cancel my membership—I truly enjoy the classes, instructors, and the ability to work out while my baby is cared for. But my child’s safety is non-negotiable

Source: Google

★ 5

Been to most of the gyms Augusta has to offer, this gym by far has the best space, amenities, staff, and snacks in the CSRA. Don’t believe me? Try them out

Source: Google

★ 5

This is by far the best gym in the Augusta area by far. The equipment is great and plentiful. Never have to wait for dumbbells. Staff is very friendly. Their GM is awesome and was very helpful. All these one star seem like petty reviews from entitled individuals.

Source: Google

★ 1

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★ 3

Customer service has been excellent, and the gym is usually mostly clean. The staff are great.

Half the paper towel dispensers or spray bottles are empty every visit.

During peak hours far too many patrons occupying machine equipment while on their phones and not actively working out.

If only there was any other place to take phone calls than the sauna.

Is gym etiquette still a thing, or am I aging myself? 😆

Source: Google

★ 2

It is an ok gym, but they are short on certain types of equipment. For example, they only have two pec fly machines. This is a very popular workout, so in a gym filled with 100+ people there is almost never a chance to get on. Same can be said about the dip stations (they only have two). I agree with the previous comment saying that cleaning supplies aren't being refilled enough. The staff is nice, though. Those are my suggestions for improvement :)

Source: Google

★ 1

I wouldn’t recommend this gym. The promotion they advertised sounded great, but it ended up being worse than the regular online price. On top of that, the staff was unprofessional and unhelpful. Definitely not a place I’d return to.

Source: Google

★ 1

Cancellation fee of 60 dollars

Source: Google

★ 1

It took Bob Morgan 4 days to cancel my membership after him telling me email him and he would handle it because the app would not allow me to cancel it. I had to call him several times before he actually cancelled it.

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★ 1

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★ 1

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★ 1

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★ 1

I would avoid this gym at all costs & definitely not take my children there . Also look at the way the owner is responding to people who are making google reviews . He is very sarcastic and disgusting . I wouldn’t trust them or spend my money with them .

Source: Google

★ 2

I like the equipment and facility. What I don’t like is there are hardly ever any paper towels in the dispensers to wipe the equipment down. After experiencing a pandemic, you’d think cleanliness would be of one of a gym’s top priorities, but not here at all. Even after telling the staff there are no paper towels, they still sometimes don’t replenish. When I was a member of Planet Fitness, there was a staff member almost constantly going around with a cart refilling supplies. Another con is the classes are so hard to get into. Customers have bags on the gym floor which is a hazard and no one says anything. Customers leave locks on lockers for days at a time as if they are reserving lockers. There has been a few of the same locks on lockers for the past 4 days I’ve gone to the gym all at different times. All in all, the gym offers a great variety of equipment but isn’t the most sanitary.

Source: Google

★ 4

Busy, but overall decent.

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★ 5

So far I like it. It’s got all of the weights and equipment I’ve needed and some so far. I wish it was open later on weekends but it hasn’t presented major issues so far.

Source: Google

★ 1

The biggest thing for me about a gym is the hours of operation because of my work/school schedule. I understand it's a 24/5 gym but even on the days that they are supposed to be open 24hrs they actually aren't and the lights go off at 12am. This has been happening for a while now without a thorough explanation on why the on scheduled "power outages" are happening or at least an eta of when the issue will be fixed. i really love this gym so i hope it gets fixed asap so i can change my rating.

Source: Google

★ 1

I was given the run around when I tried to cancel my membership. I tried before the new month fee would come out, because of income loss. But because if the run around on their part I not only was charged the month fee but late fees. And when I told them about trying to cancel before the fee they said it was nothing they could do.

Source: Google

★ 1

I had a terrible experience with Crunch Fitness. They charged my account without my permission and without giving me any details beforehand. There was no email, no notification—just money taken from my account out of nowhere.

When I went to the gym in person to cancel my membership, I was shocked by how unprofessional the process was. No one asked for my name, phone number, or any form of ID. I was simply told, “You’ll get your refund back.” It’s been days, and I still haven’t received anything.

This lack of transparency and accountability is unacceptable. I trusted Crunch Fitness, but now I feel misled and ignored. I won’t be recommending them to anyone, and I’m warning others to be cautious with their billing practices.

Source: Google

★ 5

Awesome

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★ 1

Building closes at 12-4 not a 24 hour gym

Source: Google

★ 2

I'm having a hard time cancelling my membership. I was told I can do it on the app. However I tried to do it on the app and it would not process my cancelation. The manager told me to email him. This was a week ago. I have not heard back from the manager and I showed up to the store in the first place because the website told me to come to the store to complete my cancelation. Someone needs to give me my money back because I can never get in there they are always packed. I wouldn't be surprised if they shut down for being over capacity. I'm sending an email to corporate at this point because it's not fair that I'm paying for services I cannot utilize. I will inform the BBB about this as well because this is not professional at all. At this point Crunch is stealing from.

Source: Google

★ 3

My home gym is in Athens. I come here when visiting my family. I will say, I like this gym a lot more because in comparison to Athens crunch, it is massive. I went during busy hours and there was still a ton of space. Athens crunch during busy hours, is a nightmare as you’re literally rubbing people shoulder to shoulder and waiting in line for machines. The machines here are also really nice and they have more options here and more free weight space. The 24/5 hybrid schedule is odd but it’s not as bad as other people are making it seem (crunch Athens is actually 24/7 which is fan- freaking -tastic)
To explain my rating, I would’ve given it five stars, and if I can change my rating in the future I will. But I’m giving it 3 stars today because the power went out 30 minutes into my workout at midnight and we all got sent home. I was in the ZONE! The guy at the counter said the power wasn’t going to come back on until 4 am and that this has been happening for a couple weeks now?????????? That’s not okay. The business stays listed as open so if you were to drive out there, and it’s closed, you just wasted time or like me, I was locked in and my workout was cut short. Hearing that this has been going on for a minute is a problem that could lead to something bigger because(I’m just assuming, the way the guy said it) it’s not really being focused on. I hope I’m wrong. Great faculty, great facility, but that wasn’t great.

Source: Google

★ 2

Trying to figure out why every night and night only the power is out and workers leave but yet computers , fridges and back lights are on, I work night shift therefore paying for a membership I can’t use. Equipment amazing atmosphere amazing but every time at night I come I run into this

Source: Google

★ 1

I had a very disappointing experience at Crunch Fitness. The gym advertised being open 24/5, which was a major reason I chose to join. However, when I arrived early in the morning, I was surprised to find that they didn’t open until 4 a.m. during the week, which is not what was advertised. When I asked the staff about the delay, I was told it was due to a power outage.

The issue is, the entire strip mall had power, and I personally witnessed the power cut on at exactly 4 a.m. It feels dishonest and misleading that they quietly changed their hours without openly informing customers. This kind of bait-and-switch tactic is distasteful and shows a lack of respect for their members.

If they needed to alter their hours, they should have communicated honestly and transparently. Instead, they left us waiting under false pretenses. Very disappointed and will be reconsidering my membership (and encouraging others to do the same) based on this experience.

Source: Google

★ 5

I've been a member of Crunch Fitness for over a few weeks now, and I can confidently say it's the best gym I've ever joined. The atmosphere is fantastic – energetic and motivating, without being intimidating. The staff are always friendly and helpful, and the trainers are top-notch.

The facilities are clean and well-maintained, with a wide variety of equipment to suit all fitness levels. I especially love the group fitness classes; they're a fun and effective way to mix up my workouts.

What really sets Crunch apart is the value for money. The membership fees are very reasonable, especially considering the quality of the facilities and services on offer. If you're looking for a gym that's fun, affordable, and effective, look no further than Crunch Fitness!

Source: Google

★ 5

It’s a great gym

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★ 5

Great atmosphere, awesome classes, and friendly staff.

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★ 3

The staff is friendly and the equipment is nice but I am looking at other options because I joined for Group Fitness classes and there are not that many and the rooms are small so only 15- 20 people can go. I work 8-5 so I cant hover my phone waiting for the 22 hour mark to sign up for the next day class. I would rather pay $150 a month a go back to Burn Boot Camp or something. The locker rooms are also musky and hot. I do love their tanning area and large tanning rooms. I might keep my membership just to tan and use the massage beds. That is significantly cheaper than my old tanning memberships!

Source: Google

★ 3

The facility is beautiful and they offer several packages. However I find it very odd that they do not have scales at all in the gym. Also their water filling station is showing red for their filter status. No one greets you when you come in the door even with several employees at the front desk. They are extremely slow when it comes to picking up messes. I informed them of a puddle on the floor and 20 minutes later it's still there. The facility is great but someone needs to kick a little ass and make people do their job.

Source: Google

★ 2

The first two weeks were good. Despite being offered a free T-shirt, water bottle, and bag for signing up pre-opening that I never received, I enjoyed the gym. I was willing to overlook those things because that wasn’t necessarily something that sold me, although it isn’t a great look to not follow through with your promotional offers.
What did sell me was the size of the gym, and the sauna. However, it’s been open for literally 1 month, and the sauna has been out of order two separate occasions. Along with this, the paper towel holders are almost constantly out. Not just one or two in the area I am in, but all of the holder are out consistently causing people to just not wipe off their equipment. The sauna being such a big selling point for me, it’s something that would drive me to canceling my membership if it’s out of order as often as it has been just within the first month of opening. On the bright side, the staff there are extremely friendly and always warm and welcoming, even at 5am.

Source: Google

★ 1

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★ 1

Don't join! When I signed up, I was told if you get the 29.99 deal you can cancel anytime.If you have any problems you can talk to BOB. I call to cancel ( hurt my back) and was told that I couldn't cancel, that I had to have membership for two months and in top of that pay an annual membership fee of $59.99! The gym has only been open for 30 days. Why would I pay for an annual membership? Bob of course was in a meeting. Call his phone it goes directly to voicemail, he didn't return my call. Once your credit card is on file they charge you from the day they finally open. Don't believe the hype, next month your bill will be higher per the girl at the front desk who works everyday.

Source: Google

★ 2

This gym needs help already and it just opened. The women’s restroom is constantly dirty and the water fountain filter stays on ‘replace filter’. The people recording their workouts on social media out number the people trying to workout in peace. Not everyone wants to be on someone else’s livestreams and their tripods get in the way. The people filming take more time setting up their recording devices than using the equipment.

Source: Google

★ 5

I have been going here since they opened, and I am so happy!!! Let me start off with the employees! They’re all so kind, patient, informative and most of all, non judgmental. The gym has so much to offer from a variety of intriguing classes to equipment that I haven’t seen in my previous gym. There is something for everyone! The prices are affordable and also offer different perks. The staff and the gym is welcoming and I feel happy to be there. I look forward to coming in each time.

I started personal training there with Jason earlier this month and at the end of week 1 going into week 2, I already saw a difference in my energy. Here we are at end of week 3 and I am down in weight, happier, and making better food choices with the help of my trainer. He has truly helped me to reach my goals and aim for a healthier lifestyle.

I am so thankful for this amazing team here in Augusta, I would recommend this place to anyone as they’re friendly to people of all ages and goals. Not only did I notice the talent and dedication in my own personal trainer, but each of the other trainers as well. They all push their clients accordingly and encourage them along the way. They are all there for good reasons and doing great things.

Way to go Crunch Augusta! 💪

Source: Google

★ 5

Love this gym

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★ 5

Nice sauna, hydromassage and human touch chair. Clean locker room and facilities and nice staff. The parking lot stays packed but there's enough equipment for everyone. Haven't tried the classes yet but they stay full and look exciting

Source: Google

★ 1

your not a 24 hour gym, stop advertising as such

Source: Google

★ 2

Came back to Augusta from Florida to visit friends. I have a Crunch membership so I went to the NEW Crunch in Augusta. Y’all. They were out of paper towels and apparently have been for a while. So instead, everyone was using the same wet towel covered in butt sweat. This is sooooooo unsanitary. They would be better off spraying everything with Lysol vs wiping with a gross shared towel. Seriously, this is no different than cleaning a toilet and then using that same rag for your kitchen counter. This place has only been opened for a few weeks and I’m already highly disappointed.

Source: Google

★ 3

Pleasant welcome staff, great looking interior and quality equipment, but why are there only classes in the middle of the day? Also, please tell your trainers not to interrupt workouts to offer personal training services. It breaks our concentration!

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★ 5

It’s actually crunchtastic!

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★ 3

The kids zone needs attention – it was notably hot inside, which detracted from the experience. To elevate the experience, consider enhancing the kids' area with more activities or toys to keep them engaged especially older kids. Also providing a thorough gym tour for new members would be beneficial. These tweaks could make a significant difference in creating a more enjoyable and welcoming environment for families. (Also the picture added for the kid zone room isn’t even the way it looks”

Source: Google

★ 3

Was excited to join but was not what I expected. Very crowded and was not shown around on my first visit. The place is not as big as I expected it to be. The kid zone I was not thrilled about it was so hot and muggy in there for my child. I did not see toys or stuff for her age to do in there mostly just stuff for the babies to play with. The staff though was friendly.

Source: Google

★ 5

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★ 4

Crunch is a well-equipped, budget-friendly gym with a fun atmosphere and solid class variety, though it can get crowded during peak hours.

Source: Google

★ 3

The music is absolutely horrible. They need to mix it up some. I had to put in earbuds to drown out the near filthy lyrics. I definitely don’t recommend bringing your kids, especially little girls, as the music objectifies women in a very negative way.

Source: Google

★ 1

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★ 5

I'm glad they chose to open a location here. The gym is exceptional—fully equipped with a wide range of free weights, machines, and cardio equipment. Whether you're a dedicated athlete or just looking to shed a few pounds, this facility is committed to helping you reach your goals. Just wake up, sip some pre-workout, and come in ready to CRUSH IT!

Source: Google

★ 1

It says they’re 24 hours when u google the busines….they are not.

Source: Google

★ 3

I was excited to join! The hype was real and Crunch did an excellent job promoting the new club. The club is not as big as I expected it to be and is sort of cluttered and crowded at times. There is a lack of equipment so you have to wait for someone to finish on the machine that you want to work out on. There is more cardio equipment in comparison to the weight training machines. The locker rooms are small with a small sauna that fits maybe six people. I have a small child so I utilize the kid zone. My child likes it because of the other children playing there however it was hot and muggy in the kids zone this week and had a slight unpleasant smell in there when I signed my child in. The staff were pleasant and welcoming as always when we visit. I have never seen a cycling or any kind of group fitness class going on when I have been there. Besides the new equipment and fresh look of the gym, it’s not at all what I expected. You can still go and zone out and get a good workout in but be prepared to wait on equipment and bump shoulders with people due to the close proximity of everything.

Source: Google

★ 1

Haven’t even gone inside yet. The class schedule is inconvenient so every class I actually joined to be able to participate in is in the middle of the work day. SAHM’s & college kids seem to be their only target, and if they don’t make the classes more convenient for 9-5 employees, I’ll be dropping my membership next month. Put cycling classes between 5-6am. Please.

Source: Google

★ 5

Man go gym. See strong men. See strong women. All work hard. Man smile. Man go gym. Man leave happy.

Source: Google

★ 5

Good person

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★ 5

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★ 5

The ambiance is lively and has a great personality. It's a large space, with an amazing layout of the equipment. The locker rooms also have a great layout. Great gym, my first Crunch experience.

Source: Google

★ 1

Personally contacted by th GM via E mail as one of the founding 500 members, I stopped by today to pick up my shirt, bag, and bottle to be told only had a shirt. What was the point in advertising the gifts with joining before any one else. This facility is already tanked a one star. Message for Management and the Owners follow through with what you say you're going to do. Will be cancelling my membership and staying with planet fitness.

Source: Google

★ 1

A bad taste has been left in my mouth after leaving the pre-sale event for the grand opening. It doesn’t look good for a company to promote and not follow through. I was told along with my husband and several friends on multiple different occasions that the first “500” members would be given exclusive access to work out in the gym one week before it opened and we were also told that we would be given a tour today and were not even allowed past the front door. So we basically went to the gym today to be pressured into signing up for a one on one session with a trainer and we were told to just cancel it when they called, but we had to do it to be “put in the system.” It was a complete waste of our time. Also, the 45 advertised vendors was more like eight or nine. I’m hoping the advertisement of 75 group classes per week is not going to be another false advertisement.

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★ 5

Going to be the best gym in the whole CSRA!

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★ 5

Best gym in the area!

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★ 5

great! Clean and organized. Staff was welcoming!

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★ 5

Taylor is the BEST! I cannot Wait for Crunch Augusta to OPEN! 🤩

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★ 5

Best gym in the area and low cost

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★ 5

Source: Google