Activity
GymAbout the Club
The Crunch gym in Marietta, GA fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today and see how we keep it So Fresh & So Clean!
Photos
Leave a Review
Reviews
Omar Qatishat
★ 5
Khila was great. Cool gym. Good sauna
Source: Google
Ana Campos
★ 3
Source: Google
Grace Conrey
★ 5
I love crunch Marietta all of the trainers and staff are so friendly and helpful! Can’t recommend it enough!
Source: Google
Farshid Hossain
★ 5
Dope gym. Highly recommend. Find Khila. She’ll help you out!
Source: Google
Oscar Stewart III
★ 5
Great service and equipment, have been going here the last 2 years
Source: Google
Zaria Shannel
★ 5
I love this gym! Everyone is so friendly and the staff is full of love.
Source: Google
Jude Samuelson
★ 5
Clean equipment and great workers
Source: Google
Laura Valadez
★ 5
Best gym everrrr been coming here for 2 years and love it!!!
Source: Google
Brandon Spencer
★ 5
Source: Google
Yago
★ 5
Great gym friendly enjoyment great staff
Source: Google
Jimmy Smith
★ 5
Energy here is amazing, and the music is great to work out to if you left your headphones at home!
Crunch> LA Fitness
Source: Google
Zack Kersh
★ 5
Great place to work out!
Source: Google
Alphonso Carreker
★ 5
Hands down this location is amazing! They have an incredible staff!! Someone who stood out to me is Khila. She has a great attitude and all around is a vibe! Also a bonus is the machines are rarely out of order, which is also a big pus for me.
Source: Google
Nicholas Young
★ 5
Just wanted to shout out Khila and Zio For being so hospitable and friendly at the front desk it’s good to be greeted with a smile especially on the days you might not feel motivated to hit the gym thank you guys
Source: Google
Shaan Patel
★ 5
Zio and Khila are the best management team! parting from crunch makes me so sad to leave them
Source: Google
Sandra Daniels
★ 5
Great gym! Lots of classes, very clean.
Mr J is the best!
Source: Google
Alberto Cruz
★ 5
Source: Google
Ana Paty
★ 5
Source: Google
Axel Castro
★ 5
I’ve had an amazing experience at Crunch. The gym has everything I need, the environment is motivating, and the staff really goes above and beyond. Big shoutout to KHILA, who’s always incredibly helpful and welcoming, and to Jordan, whose personal training has been a game changer for me. He’s helped me lose body fat, build muscle, and stay consistent with my goals. Highly recommend this gym to anyone looking to improve their fitness!
Source: Google
Jennifer Cajina
★ 5
In the best location, always clean, and with the kindest peeps working!
Source: Google
Fina Daniels
★ 1
Update-11/11/25-Don’t believe the hype about the $9.99 per month deal --- it’s completely misleading. My membership started at $29, and now it’s suddenly $69 with no advance notice or explanation. Prices have more than doubled in just two years! This gym clearly lacks transparency and respect for its members. Run from this gym before you get caught in their price hikes.
Update- 01/6/25-ll. I wanted to share my feedback regarding the recent increase in membership fees. I noticed that my monthly membership fee has gone up to $18.24 and I was not notified about this change beforehand.
While I value the services and facilities your gym provides, receiving no advance notice about price changes has left me feeling a bit disappointed. Clear communication about such changes would help members plan accordingly and feel more valued.
I’d appreciate it if you could provide more context about the increase and whether any new benefits or improvements are included as part of the updated membership.
Thank you for taking the time to consider my feedback. I look forward to hearing from you.
I am writing to express my dissatisfaction with recent charges applied to my membership, which I believe were not adequately disclosed or justified.
When I joined Crunch, I was informed that the monthly membership fee would be $9.99. However, I have recently noticed a processing fee of $2.25 added on top of this monthly charge. This fee was not clearly advertised when I signed up, and other locations of your gym, such as Perimeter , do not seem to impose this additional fee. The advertisement and communication around the pricing did not make these extra costs clear, which I believe is misleading.
Furthermore, I noticed that the annual membership fee has increased by $20 without any prior notice. I expected transparency regarding such changes, as these adjustments impact my budgeting. A notification or explanation would have been appreciated to prepare for or even consider the updated costs before they were imposed.
I am requesting a review of these fees and a clear explanation of your fee structure. I believe that transparency and consistency across locations would improve customer satisfaction and trust. I would appreciate a response detailing how Crunch plans to address these concerns and how such fees are communicated to members moving forward.
Thank you for your attention to this matter. I look forward to your prompt response.
Source: Google
Hannah Page
★ 1
No clue how this gym has high ratings. Oh. Probably because the staff hounds you to give high reviews to falsely inflate their Google reviews. Lol. Horrible communication. Was told that my membership suddenly doesn't include all that it used to and I was blamed for not knowing. Then he said that it had been that way for a year....Horrible communication. Very loud. Rude sexist men working out there. Men leave their big duffel bags on the floor and nothing is said to them. Republican media on all the television screens. Makes it seem like a very unsafe environment. Not enough machines for exercises women like to do. It's clear that this gym is misogynistic. I have felt it directly from their new male staff members. Women deserve to feel safe and supported while going to the gym. Very un-inclusive environment. Also basic amenities like certain machines have been out of service for WEEKS. And the WATER DISPENSERS have been BROKEN???? This place has turned into a joke on a corporate and local level I'm sad to say. And I've worked customer service and how I was treated last time by a man was very disheartening.
Source: Google
Bryan Uraje
★ 1
Today, November 4, 2025. I was given the worst experience from the front desk girl. As I was leaving the locker room after shower at 11:05 pm I was told by the front desk girl that she was “going to lock me in” and that she was very angry because everyone should be out by 11 and no later. Now I completely understand this request since their business hours end at 11 pm. However she was still chatting it up with 6+ guest/friends around her. She only singled me out. Making me feel uncomfortable and unwelcome but after telling that she wasn’t happy with me still being in the building. She turned around and continued her calm conversation. I wasn’t getting on a machine. I wasn’t trying to use any additional equipment. I was just on my way out. Now She didn’t seem to be bothered by her friends still using the equipment and then not leaving the establishment until little after 11:15 PM.
Source: Google
Givenchi Tv
★ 5
Source: Google
Alicia Pajda
★ 1
Nice facility, but horrible business practices. I have been charged more than I agreed to for multiple months, even after and employee supposedly updated the membership. Then after getting fed up and canceling at the front desk, they charged me for ANOTHER (overpriced) month. I cannot get ahold of "management" after multiple attempts via email and the corporate support site. I am disputing the charges with my bank to stop this company from continuing to steal my money.
Source: Google
Shane
★ 5
Very nice equipment
Source: Google
Connor Lynch
★ 5
Big lifts big gains
Source: Google
Natalia Do vale
★ 5
Grea gym staff is friendly and wonderful equipment
Source: Google
Lana Landis
★ 5
Friendly staff. Youthful environment. Mostly clean but could use paper towels in bathrooms.
Source: Google
Dian Hassan
★ 5
Joshua Bass should be manager
Source: Google
Allison Englert
★ 5
Crunch Gym, East Cobb, is a place where all levels of physical ability and age are welcome! From teenagers to retirees, Crunch offers everything from machines, functional training, classes, and personal trainers who work with clients on their personal goals, as well as nutritional counseling. As a post-menopausal female, I feel welcome each time I walk in the doors. My reward for a good workout is the relaxing sauna at the end. I always leave Crunch with a smile on my face. Highly recommend!
Source: Google
Jerry Goss
★ 5
The energy is koo and the front desk workers are helpful and some chill individuals, make you feel welcome and ready for a great workout, everyone in the gym always seems to be enjoying themselves working out and getting in shape or reaching there fitness goals whatever it may be. 5stars for sure 💪🏽😁🫡
Source: Google
Chirs Tyson
★ 5
I love the environment and equipment options
Source: Google
Sandy Nugent
★ 5
Jaiden is amazing! I’ve gone to many different Crunch gyms and this location is by far my favorite! The cleanliness is always top tier, the staff is always so upbeat and helpful! I will continue to drive past two other Crunch gyms just to go to this location!!!
Source: Google
Ahmed Owian
★ 5
Source: Google
Byront Steven
★ 3
So far, everything seems to be clean, but the bathrooms really smell like sweat and no a/c in that area.
Also, please tell the employees to stop asking about my social media I DO NOT WANT TO SHARE ANY POST OR FOLLOW ANYTHING. Please respect the privacy of others.
Source: Google
Rachel Raab
★ 1
Dirty and way too loud and $114 cancellation fee. Also the showers - feel like a Jail cell.
Source: Google
Christina Williams
★ 5
Priscilla is an outstanding personal trainer! She’s professional, knowledgeable, and truly dedicated to helping her clients reach their goals. Every workout she designs is tailored, challenging, and effective. I’ve seen real results in my strength, confidence, and overall health since training with her. Highly recommend Priscilla to anyone looking for a trainer who genuinely cares and delivers results.
Source: Google
Jennifer Boner
★ 5
Clean and well maintained! Loved working with Jordan!
Source: Google
Jake Alexander
★ 5
Source: Google
Jessica Martin
★ 5
My home gym and I absolutely love this location and I ABSOLUTELY adore my trainer Ro! Always a good sesh/time with her. 💕
Source: Google
Candace Trail
★ 5
I absolutely LOVE Crunch Fitness Marietta! I'm not a "gym person" but the atmosphere at Crunch is wonderful and the quality of equipment is top tier. My personal trainer, Aurora (Ro), is fantastic! She's why I keep going back. She is INCREDIBLY knowledgeable about fitness and she motivates me to keep going even when I want to give up. She knows just how far she can push me and uplifts me when I'm getting in my head. I have specific limitations in my workouts due to some health stuff and she is wonderful about modifying my exercises to be mindful of those things while still reaching my goals. She isn't just a trainer- she truly cares about her clients and I view her as a real friend. She is an asset.
Source: Google
Jlyn Martin
★ 5
I’ve been a member for about a year and have had a great experience! Especially after joining the training program, Ro is a great trainer and i’ve seen better results since working with her
Source: Google
Cole Merriman
★ 5
Excellent facility. Great gym culture!
Shout out to Ele being the coolest/best trainer I've ever had!
Source: Google
Anthony Jackson
★ 5
Khle at the front desk is unbelievable and amazing and a great fit for the company great attitude!!
Source: Google
Amanda
★ 1
Update: it took the company 2 years to reply to my review. Really?
Good luck getting a membership at this place. They don't email you back or answer the phone. Off to planet fitness I go. I'm not going to beg to give someone business.
Source: Google
Isis Martin
★ 5
The staff at this gym are very helpful and they have great machines and classes. Khila and Larry were amazing.
Source: Google
Oso Boss
★ 5
Awesome staff especially khila an Larry
Source: Google
Jessica Scott
★ 5
Julio the best trainer! He’s so positive and knowledgeable. Really enjoy working with him and he’s helping me get so strong! 💪🏽
Source: Google
brayden alvarez
★ 5
Amazing gym , nice workers , clean gym , nice trainers ( esp Larry )
Source: Google
Guilherme Pereira
★ 5
Amazing gym and employees extremely nice
For sure recommend
Source: Google
Kristen Baier
★ 5
I love this gym!
Source: Google
Ajahe Berry
★ 5
Stays clean and the staff is friendly
Source: Google
Dvontv
★ 5
Man I love it here
Source: Google
Erin Pope
★ 5
I love coming here every day!
Source: Google
Chris Thodos
★ 5
This gym is definitely one of the better ones I’ve visited in the area. It offers everything you need for a complete, effective workout, and the staff are both knowledgeable and genuinely friendly. The atmosphere is upbeat and motivating, with the occasional fitness influencer and their camera in the mix, which adds a bit of energy to the place. The only suggestion I’d make is to visit outside of peak hours if you’re looking for a quicker session, as it can get pretty busy at times.
Source: Google
Mohagani Studios
★ 5
Source: Google
TwistedFoo
★ 1
WEAKEST GYM COMPANY EVER
TLDR: 10,000 members strong but too weak to let go of one membership
The WORST experience I have ever had joining any gym and cancelling a membership.
Signed up on Cinco de Mayo for an offer advertised everywhere where you can join the gym for just 0.15 cents for 30 days! Okay great! My wife and I decided to maybe join now and check it out. We went and got a full tour and got sat down for all the memberships, said after the 30 days you’ll be charged the full price but the first month is just 0.15 cents. Great! It was all just to try out the gym and if we don’t like it, it was just 0.15 cents.
1 – They hold your ID! Your guest each and every time had to hand over their drivers license over to the staff at the front. What if I forget to do that? Such an inconvenience. Never experienced this at any other gym I’ve ever been in. And then having to wait for the staff to help you so you can get your ID…..ridiculous.
2 – Forgetting the ID’s and that hassle itself was so inconvenient that we decided to cancel. Went in to cancel. Horrrrrrrible. First attempt, they sat me down on their tables and I wanted for 20 minutes, after that I had to go home. While I waited I watched about 5-7 members of staff all right in the front desk, all laughing and hollering with each other, but not one person could help me
3 – Attempt 2, went to cancel, sit me down again, and after 10 minutes I just go to the desk and this time I need assistance now. Finally after having to beg them to help me. Now they tell me I cannot cancel until 3 months later and have to pay an annual fee. Both of us were shocked because there is no way both of us missed that information on us having to commit for 3 months, we were only looking for a trial and wanting to pay the 0.15 cents. Then the guy tells me this gym is 10,000 members strong. Wow, so then is it so painful for you to have a smooth cancellation process. I bet over a thousand of their members are trapped like me. I have joined and rejoined many gyms in the past, never have I gone through the agony that Crunch Fitness has put me through. The guy gives me a date like 4 months later of when I can cancel, nothing I can do, I signed a contract he says. I’m stunned that what I thought was 0.15 cents turned out to be $179, because if I cancel now the entire amount will be charged at once. So he gives me a date of when I can cancel which is 4 months later.
4 – Come in after that date to finally cancel 4 months later, they let me oh by the way, there is a 30 day cancellation notice. So they will no matter what take the next payment. Wow. Crunch Fitness is penny pinching their customers like crazy. Crunch Fitness showed me how WEAK they are at making things easy for their members. This company wants to make everything as painful for you and inconvenient and is ready to take your money however they can. This is the business model of Crunch Fitness.
5 – Apart from all that disaster. The gym itself is a very loud environment. Bright lights that will hurt your eyes. Aggressive people and vibe. The vibe just didn’t work for us, it may be fine for others. But it was so difficult for them to let us go. I guess their fist logo is appropriate, feel like getting punched in the gut by a GREEDY cooperation. Lots of equipment and tools, certainly you can get in great shape and have all the tools needed.
Source: Google
Jaidan Pruitt
★ 5
Source: Google
Katy Mckenzy
★ 5
Buena experiecia , volveria.
Source: Google
Gerri Mouse
★ 1
If I can give no star, I would!! The Personal Training Program is a rip-off, they give a free trial and want you to sign some form for liability purpose and not tell you that the form also include something about you will be charged $165 every month if you do not cancel the program, they said they sent an email to me but I never receive the email. For those that are new to the gym, please be careful with the free personal trainer program!!!!!!
Source: Google
Lissette Piqueras
★ 5
Source: Google
James Sneed
★ 3
Source: Google
Joel Diamond
★ 5
Best gym so far
Source: Google
Hem4n FBB
★ 1
Worst gym experience ever unprofessional staff trainers have lack of knowledge bathrooms filthy wouldn’t recommend
Source: Google
Victor Garcia
★ 5
Source: Google
Breanna Ordonez
★ 5
AJ is very welcoming at this gym and the equipment is very clean! Love this location.
Source: Google
Aaron Badgett
★ 5
AJ is always dope to see, love this gym
Source: Google
Enzo Thompson
★ 5
Aj took really good care of my fitness goals and was really cool.
Source: Google
Jacob Maxwell
★ 5
Better than PF
Source: Google
Joao Batista
★ 1
I visited Crunch Fitness in Marietta (ZIP 30067) today and was really disappointed.
The gym was noticeably dirty
-equipment wasn't wiped down, the floors looked neglected, and there were no disinfectant wipes available at several stations. That's a basic hygiene standard, especially in a shared workout space.
What made things worse was the front desk staff. When I asked about the missing wipes, I was met with a rude and dismissive attitude. No apology, no effort to help— just indifference.
I joined Crunch expecting a clean, professional environment and respectful service. Today's experience didn't meet that standard. I hope management takes this seriously and makes things
Source: Google
Zayne Nair
★ 5
Source: Google
Natalia Rendon
★ 5
My favorite location ✨️✨️
Source: Google
Joaquim Martins
★ 5
Source: Google
Ajiana Dailey
★ 5
This is an amazing gym and Noah is the best trainer ever!
Source: Google
Becca Pearson
★ 3
Overall it seems like a nice gym with basic equipment for a low price. The reason for the 3 stars is because one of their policies feels discriminatory towards pregnant women or people with unexpected medical issues. They have a rule that you can’t freeze your pass until you’ve been on the pass for 90 days. I’m 34 weeks pregnant, very active up until my due date, but I know that I’ll need to take a break from gym exercise for at least a month post delivering my baby. Despite me explaining that we just moved to Atlanta and I’m due with a baby in 6 weeks (1 month short of the 90 day policy), the general manager said they won’t be able to make an exception for me if I sign up for the gym pass right now. I understand the reason for the policy generally, but it feels unnecessarily inflexible for anyone in a situation like me.
Source: Google
Jacob Alvarran
★ 5
Best gym around
Source: Google
Jancy Burge
★ 5
Huge gym, lots of classes. Lisa Dallas is an amazing instructor. I’ve taken a few of her classes and she is patient and really helps you reach your goals!
Source: Google
Jason Pitts
★ 5
Great environment!!
Source: Google
SAVON
★ 5
Marietta’s great ‼️ one of the best Crunches‼️
Source: Google
Imani P
★ 5
The staff at this crunch are amazing! Shoutout to Sebastian for his help with giving my guest a warm welcome!
Source: Google
Fun Boyzz Ent.
★ 5
Sebastian and Larry are super chill at the front always a pleasure to see
Source: Google
Nintendrunks
★ 5
Front desk is super friendly and have the best attitude! They are always happy to help & treat everyone respectfully. Come here if you want a great experience 👍🏻
Source: Google
Lulu Barbosa
★ 5
I love this gym
Source: Google
Jhennifer Tavares
★ 5
Great gym
Source: Google
Mark Renton
★ 5
Signed up on the first day back in oct 2023. Have been going consistently and haven’t had any issues. Staff are kind and the gym is always clean. Definitely need to put more competent workers on the night shift as they are pretty lazy. Other than that it’s a good gym.
Source: Google
Joao.Pinheir0
★ 5
love this gym
Source: Google
Edwin Valadez
★ 5
I love this gym
Source: Google
Jesus Maldonado
★ 5
Love this gym
Source: Google
Alex Rojo
★ 5
love this gym
Source: Google
Mickey GT 502
★ 5
I love this gym
Source: Google
John Doan
★ 5
love this gym
Source: Google
Darius Shirley
★ 5
Love this gym
Source: Google
Olbik Ellis
★ 5
Great front staff and trainers. I enjoy workout here so much!!!!
Source: Google
Nicholas Rodrigues
★ 5
Love the training staff!!!
Source: Google
Franklin Miranda
★ 5
Best gym in Marietta! The vibes, the staff, and the atmosphere is what makes it Awesome!
Source: Google
Shae Williams
★ 5
I love the environment here! Everyone here is so motivating & inspiring! My trainer, Paul, is amazing & I'm feeling stronger every week we train! Larry at the front desk is an amazing person! Love this gym! So happy I joined!
Source: Google
Matthew Winslow
★ 5
The gym is pretty positive
Source: Google
Aminata Mbaye
★ 5
Source: Google
Vanessa do Vale
★ 5
Great gym! They have the best coach.
I love Taysha for HIIT and Cycle classes.
Source: Google
sophia gonzalez
★ 5
love the atmosphere, everyone who work here are friendly and very accommodating ❤️
Source: Google
itsagirl
★ 5
Love the atmosphere, great staff and amenities ❤️
Source: Google
Demica Jamaal
★ 5
Great atmosphere.
Source: Google
Jay J
★ 1
I am no longer living in Atlanta, but I was informed that membership cancellation requires either appearing in person or submitting a notarized letter. I was also told this requirement is outlined in the contract. However, I have already sent three emails + cancellation request from the web, over the past 3–4 months (May 6, Aug 13 & Aug 14) with no response. Below is the exact language from the contract under the “CANCELLATION” section for your reference.
"CANCELLATION. If you have a minimum tern of 12 months, your account will be billed monthly for 12 months, then will continue to bull on month to month basis to the extent permitted by law, or until cancelled in the manner specified below after the 12 month commitment. You may cancel your Membership at any time by giving a thirty (30) day written notice delivered via email, certified mail or delivery to the facility. Member must provide proof of written notice to confirm cancellation."
Based on the clause in the contract - EMAIL is sufficient to cancel.
1. The contract clearly says you may cancel by giving 30 day's written notice delivered via email, certified mail, or in person.
2. "Email" is explicitly listed as one of the valid options.
So, as long as you can show you sent the cancellation email, you've met the contract requirement.
I hope this is clear and proceed with the cancellation for me.
Source: Google
Cali T
★ 1
Worst gym ever! The woman at the desk named Mimi is extremely rude! This gym also smells very bad and musty. Staff can make or break an experience for sure with that attitude I wouldn’t want to come back. I will let my friends and family to know not to come back to this place!
Source: Google
Lily
★ 1
Mimi is very unprofessional and disrespectful, I don’t recommend going here the staff is just unprofessional
Source: Google
Charles Posey
★ 4
Really liked the layout. Zee was super helpful explaining it.
Source: Google
Charlotte Magee
★ 5
Imani is an amazing personal trainer. I've worked with several PTs in the past. She is my first female trainer. Her knowledge, skills and encouragement are so similar to my 1st trainer, who was ex military and law enforcement. I feel very confident that I will accomplish my goals under her direction.
Source: Google
Adenika Hinton
★ 5
Im two weeks in and i really like gym. It helps me to focus on my work out without all the distractions at home. My trainer is Imani and my first four work outs were challenging. I look forward to making progress working with her.
Source: Google
Victoria Alexander
★ 5
Imani is awesome and kicking my butt !!
Source: Google
Ray K
★ 5
Ive worked with three different trainers as of today and I am grateful to Steve who I worked with today!!!!! He was really respectful and very friendly and I loved loved loved working with him lol they should give him a raise. I also appreciate my regular trainer Julio as well who's been working with me since about April/May as he's helped me a lot with having good form and good foundations. I hope both of them always have good things coming to them
Source: Google
Rafael Rivera
★ 1
Source: Google
Bastian Keene
★ 5
Steven is an amazing trainer! The gym is so new, equipment is on point and love the team and location.
Source: Google
Donovan Smith
★ 5
I’ve been a member at Crunch Marietta for the past six months, and I love the energy here! The atmosphere is motivating, the staff is welcoming, and there are always machines available—no waiting around. The gym stays organized and full of life, which keeps me coming back. Highly recommend!
— Donovan Smith
LatePass.Com (Math Tutoring)
Source: Google
furkan brgl
★ 1
Source: Google
Mervin George
★ 5
Big gym! A lot of space and machines to work out on! See you soon Crunch!!!!
Source: Google
James Simpson
★ 5
Overall great gym.
Source: Google
ruchita yandapalli
★ 1
Me and my friend wanted to try crunch as one of my friend was already a member and we have registered for the guest pass and went to the location. Mimi - Manager took our ID cards and informed us that she could not issue the guest passses for us and apparently we have already visited.And she even was pretty sure that she has even spoke with me.
I was like wow I have never been to crunch in fact I was new to the location. She only offered me 2 options 15$ per day or 1cent 1st month and I cannot cancel for 90days and another 60$ after 60 days as yearly maintenance
And I don’t have any problem to committing to all of this but again I wanted to try it out first.
She made us leave and repeatedly told me she didn’t wanted to risk her job just by letting us in.
Overall I had a really bad experience and felt she was a bit racist. FYI All Indians don’t look the SAME
Source: Google
Priosh Taylor
★ 1
Dear Crunch Fitness Team,
I’m writing to formally dispute a charge and express my deep dissatisfaction with the handling of my recent membership cancellation.
I signed up for a membership on July 9th and visited the gym on July 14th. I immediately realized the location was too far for me to attend regularly, so I called that same day (7/14) to cancel. I was directed by a staff member to use an online link to complete the cancellation, which I did before the penalty-free cancellation window closed on July 16th.
Today (August 12th), I called to confirm the cancellation and was told that I’m still being charged because my cancellation “didn’t go through.” This is unacceptable. I followed the exact instructions provided by your staff, acted within the cancellation window, and have no control over whether your system registered the request correctly. If your system is inefficient or unreliable, that is not the customer’s fault.
I will not be paying for a membership I canceled within the allowed time frame.
Source: Google
brandon lewis
★ 5
Best gym I’ve ever been to!
Source: Google
Patrick Finnegan
★ 5
Great gym they really take care of it.
Source: Google
Micah Poisal
★ 5
Helpful staff, great facility, good culture. Will always recommend Crunch.
Source: Google
Josh Martin
★ 5
Source: Google
Winston Saddler
★ 1
Absolutely terrible customer service from front desk workers Mini and Diri. After explaining to Mini several times that I’d spoken to someone at the East Cobb location regarding my account and there was communication that needed to happen on their end, she refused to simply call the other gym and verify. Instead she repeated the information I already knew and insisted over and over to see my bank transactions. After refusing to show her my bank statements she then gave me the number to East Cobb for me to make the call myself on my phone while I stood at the desk. Mid conversation she said “you could just put them on speaker”. This matter could’ve been resolved much easier and to my satisfaction if the front desk worker could have dropped the ego and actually seek to assist customers instead of acting as if their word is law. Crunch Fitness was extremely close to losing a customer due to the attitude and stubbornness of this employee.
Source: Google
Onel Dossou
★ 1
Source: Google
Tracy Conner
★ 5
This particular crunch, oh my God, it is a vibe. The energy is unbelievable in here. This is the best crunch in georgia right here!!!
Source: Google
Gracie Nemec
★ 2
I've waited a while to write this review because I go back and forth between loving and hating this gym that I've been a member of since it opened. At this point the only reason I still have my membership is because it's the closest gym to where I live. But literally it's so busy here. All the time. Doesn't matter what time you go. And the staff will still accost you at the counter asking you to repost their facebook ads so MORE people can sign up and continue to overcrowd their facility. No thank you. Also, it isn't a new deal. It's a perpetual sign-up discount disguised as a limited time deal. Come on.
The gym itself is fine, lots of equipment, cool machines, open space to do a floor workout. All that, of course, is only if you can even manage to get a turn on the machine you want. You'd think 12-15 squat racks would be plenty. They're always full.
The classes can be fun, but they get old after a little while. They're highly instructor-dependent (I religiously went to a boxing class with one instructor who then left and I never went back).
Also they close WAY too early on the weekends. You have to get there by 5:30 pm on Saturday and Sunday to even have hope of getting in a decent workout.
Finally stay so far away from the personal training. It's so expensive, such a scam. I gave them the benefit of the doubt at the beginning when I joined. I got a trainer and she was incredible. Halfway through my prepaid 12 weeks, she disappeared. Completely ghosted me, and so did the gym. It wasn't for another 1.5 months that I heard anything, and it was from management saying they'd reassigned me to a new trainer who was terrible. She specialized in senior fitness (I am a very fit person in my mid-20s). Her sessions were completely useless, and I never got the chance to pick a new trainer. Absolute waste of hundreds of dollars.
And I thought it was a one-off thing but then it happened to my friend. They had an amazing trainer who left the gym halfway through the prepaid 3-month period. Got reassigned to someone completely different and had no option to cancel early so they were stuck with someone who no longer aligned with their unique fitness goals. The fact that you can sign up with one trainer and then be fully reassigned to someone you had no choice in and still be required to pay hundreds of dollars for, is completely ridiculous. Especially because at least 1-2 sessions are wasted just catching the new trainer up to speed.
If your PT turnover is so high, please have a better system in place for reassigning clients. Maybe reach out and give them the chance to pick a new trainer before you automatically assign them and the client's only option is to tell someone they're not good enough, and still probably see them around the gym after they've switched again.
Also, I just noticed that my monthly dues went up by $2 without any notice or warning. Obviously it's not a lot of money but it's always sketchy when you raise someone's monthly fee without any notification. Combined with everything else, this gym definitely cares way more about making money through fake promotions, poorly-managed personal training, and corporate sponsorships, and really doesn't seem to prioritize actually taking care of its members.
So if all you want is a gym, and you don't go after 4 pm, it's a great place for you. Anything more and you might want to do some research.
Source: Google
Kennedy Lankford
★ 5
Source: Google
Al'ysha Guice
★ 3
Nice gym but why they would invest in smith machines incapable of doing RDLs, Hip Thrusts and Back Rows is beyond me. Very much so an inconvenience. The
Source: Google
Jessica Bivens
★ 5
Great deal at a great gym tbh
Source: Google
Alexis Gutierrez
★ 5
This crunch is by far the best out of all pf them
Source: Google
diana Sandoval
★ 5
shoutout Z! always positive attitude and encouragement when we’re checking in for our workout of the day, we appreciate you
Source: Google
Solomon McGuire
★ 5
There's a reason switched from the YMCA to here. Cheaper, more equipment, and the people are nicer
Source: Google
Noah Andrews
★ 5
Great gym, Mimi helped me out!!
Source: Google
Nonita
★ 5
Friendly, clean, helpful. Trainers are great!
Source: Google
Melissa Lippman
★ 5
Love Crunch! Amazing place to workout ! No judgements and awesome staff always helpful!
Source: Google
Jemsy James
★ 5
love it here! staff is awesome!
Source: Google
Dayara Cardoso
★ 5
⭐⭐⭐⭐⭐
I love Crunch Fitness Marietta! The staff at the front desk is always friendly, polite, and welcoming, which makes a huge difference every time I walk in. The entire team creates such a positive atmosphere!
The gym itself is spacious, well-ventilated, and always clean. The equipment is in great condition and constantly maintained, which makes it feel like everything is brand new. The cardio area is huge and offers a great variety of machines, so there’s never a wait.
What I love the most is the Recovery Zone, I use it every day, and it’s truly relaxing! It’s become one of my favorite parts of my routine.
I’ll definitely keep coming here as long as I’m in the area. Highly recommend!
Source: Google
Makhi Abdul-Khaliq
★ 5
this is a great gym !! if you’re in this area, i recommend that you should give it a try !
Source: Google
Fox Correll
★ 5
Great place to workout in the Marietta! It's convient as it's right down the road from the big chicken. If you need help, Mimi is the one to ask for! She's great and gets things done. Music is always bumping for a great time!
Source: Google
Joseph S
★ 5
Really clean and updated gym with great amenities
Source: Google
Gabriel Gutierrez
★ 5
I had a great experience at this location. Even though lots of the equipment was new to me the coach at the front desk showed me how to use them.
Source: Google
Tray Redwine
★ 5
I love the coaches here, and the staff! Very positive.
Source: Google
javier carrillo
★ 5
Franklin was the best he assist me with everything I need, super professional
Source: Google
Element Pros
★ 5
New equipment. Clean spot. Good service
Source: Google
Ben Valdes
★ 5
The Crunch team is beyond excited to help you grow. Jaiden, Mimi, and Larry are some of the best people I have ever met. The rest of the team is always willing to help and exceed expectations! If you ever need a great workout a friendly team this is the place.
Source: Google
Andrew Smith
★ 5
Source: Google
Joël K
★ 5
Source: Google
Chosen Sisters In Christ
★ 5
Source: Google
Dean Madesko
★ 2
Music is way too loud during the afternoons.
Source: Google
Tac mex Gt
★ 5
Exelente lugar
Source: Google
Shree Nagnur
★ 1
Deafening noise!!!!! Run away!!
I always give five star reviews to facilities, even if there is a shred of doubt as I want to encourage local businesses. Not this one. Staff is rude, especially Emani. Wess and Ella were helpful though. Equipment is good. However, the music is deafening and will give you high blood pressure and headaches. In spite of repeated verbal and written requests, they just don’t care. Parking and sauna are crowded. There are a few other facilities nearby who will actually listen to you and treat you humanely. Luckily we have other options.
Source: Google
Sam Czerwonka
★ 5
Never been more sore than after my one on one with Tanner
Source: Google
Bakari Green
★ 5
I love it the staff is always nice and friendly definitely a place where I'd have my muay thai buddies workout at 💪🏿
Source: Google
Chelsea Redd
★ 5
Source: Google
Diego Morales
★ 1
Updated review:
It started off well in the beginning, but now I wonder if it was a scam hook, line and sinker.
The trainer I initially started with was absent and then I got passed off to others. I had no regular trainer after a certain point. The communication between me and them was poor.
They had me sign a locked in deal that would last 90 days. Normally I would have been fine with this but then my work commute situation changed to where coming to this gym was impractical and I had to cancel after the 90 day period was up.
I was willing to take it and cancel when the time came. I thought I had cancelled everything when I came that day. Then I find out they are still charging me months later when I find a strange bill on my card. Turns out easy in doesn’t mean easy out.
This lack of communication from them created this situation. I feel that this is a form of fraud and I’m seriously considering reporting this to the BBB. As it is, I leave here with a very unpleasant experience.
Source: Google
Angie Meades
★ 5
Absolutely the best gym to invest your money in! The atmosphere and staff are great ! Jordan the (PT manager) has been so helpful and always has great energy. He paired me with an awesome trainer Paul! Who really has his clients best interest! Love love this place and thanks for being a part of my fitness goals!
Source: Google
Gregory Robinson
★ 5
Imani is a great trainer!! She has helped me get better in my workout journey and I can not wait to see my results with her in the next month! Ask for Imani if you are ready to change your life for the better!
Source: Google
Jamie Jones
★ 5
I train with Imani and she is amazing! I would totally recommend anyone go to her if they are just beginning their fitness journey. She will hold you accountable and make sure you are doing everything correctly to insure peak results. I have loved getting to know her as a person as well, she is super sweet.
Source: Google
lynn Brooks
★ 4
Ok
Source: Google
Kaitlyn Salandy
★ 5
Zio has to be the best ever and definitely convinced me to join
Source: Google
Ashley Cornutt
★ 5
Zs Raffle
Source: Google
Natalie spence
★ 5
Larry is the best!! amazing place
Source: Google
mya palmer
★ 5
great environment. great staff. larry my fav
Source: Google
Yvonne Longs
★ 4
The training program is effective. Imani has been good at providing a good program pushing when needed and listening to my concerns. She also celebrates the wins and is very motivating.
Source: Google
Marquis Hall
★ 5
I love this place!
Source: Google
Ximena Solis
★ 1
Source: Google
Tip Dillard
★ 5
Mimi came to my place of work and was passing out passes. I informed her that I have been a long time member of planet fitness and I asked what her gym’s annual fees are etc. She was patient and very knowledgeable.
Their annual fees are higher than I would like but I tried the gym out. Mimi was there and she signed me in. I worked out, no pressure from her and as I left still no pressure or questions of was I going to commit. I appreciate that because I like to research and think things through.
Overall I did like the gym. If I commit I definitely will take advantage of the classes when I can because why pay so much and only work out! That is my suggestion and that is what I am going to do. If I’m paying it I am going to use every single thing that comes with it because I do not like to waste my money. I can’t say it’s worth the money what I can say is if I am going to make it worth me paying that amount!
Mimi was great and I think I will switch gyms today when I get off of work.
The free pass to come check things out really helped and Mimi being so patient and wise was a deal maker.
Thanks Mimi keep up the good work
Source: Google
SQUARE CITY
★ 5
We love this gym. You should try our app an offer a new way to explore the city, make exercise and give something for your explorers🟨👊🏾
Source: Google
Keosha Adams
★ 5
My training sessions have been amazing with Imani. She has been motivating me to get to my dream body. The gym has everything I need to be successful. I truly recommend this location and Imani as a trainer!
Source: Google
Ella
★ 5
Love everyone in crunch marietta, they really are family. If I could choose one gym to be at for the rest of my life, it would be this one. Easily the best team. Shoutout to Frankie, Mimi, JP, LJ, Zizi, Julito, ms Imani, and every single one else here!
Source: Google
Walt Loumakis
★ 5
I've been going here since late September/early October and training with Tanner for the past ~7 months. I've seen awesome results thanks to him planning my workouts and macros, along with his assistance in-person 3 times per week for 30 minutes. Even once our time is up, the workouts are pre-planned so that you know what to do when the session concludes but haven't finished the workout.
The gym itself has practically everything you need. In most cases there are multiple of the same machines, several power racks, and lots of dumbbells. It can get a little busy, but that's the only downside I can think of.
Source: Google
Kendra marshall
★ 5
I’ve heard great things about Crunch Fitness from my siblings so when one opened in Marietta I had to check it. My personal training sessions with Imani have helped jumpstart my fitness journey. She is so motivating and knowledgeable. From personal training to group classes, Crunch has what you need to help you get started on your fitness journey.
Source: Google
Taeja Williams
★ 5
Source: Google
Demetra Moore
★ 5
I love this place. Strike Strong with Jayson is one of my favorite classes.
Source: Google
Arthur
★ 5
Amazing gym. Great service , great people, & plenty of equipment!
Source: Google
Auro Patnaik
★ 5
Great experience and great gym
Source: Google
Elizabeth Watson
★ 1
Unbelievable!
I signed up for a first time pass to try the gym with a friend. When I get to the gym, I’m told that I cannot use the free first time pass on a holiday (Memorial Day). Apparently it’s company policy, but the company neglects to inform potential clients of this information. For the record, it was written absolutely no where in the fine print.
Then the manager Mimi started to sign me up for the $1 for 30 days pass —despite the fact that I was going to be out of town for half the month— and neglected to inform me that I can’t cancel until after 90 days. I would be assessed the $59 at the 60 day mark and could only cancel after 90 days. Thank goodness my friend came over and informed me.
Terrible customer service! I am a member of a gym closer to my house but would’ve considered joining this gym since it’s the same price. Definitely not now!
Upper management: if you’re going to have this holiday exclusion for the first time visitor, you need to share this info with them in the fine print.
Bottom line: when a company makes an error (such as not informing a customer of the policy), then the company needs to make it right and should have allowed me to work out with the pass. Just common sense if you want to run a good company!
I cannot recommend this gym to anyone and my friend is canceling her membership once her 90 days is up.
Source: Google
fabrizio s
★ 5
Source: Google
Bryson MuDrow
★ 5
Best gym hands down
Source: Google
Roderick Palmore
★ 5
i love this gym!
Source: Google
Zedane Williams
★ 5
Source: Google
Brandon Griffin
★ 5
Source: Google
Leah Stutz
★ 4
love the front desk girlies
Source: Google
Tavione Lofton
★ 5
Great gym. How you what
Source: Google
Tracey Hunter
★ 5
Imani, is awesome! she has great coaching sessions! I am already seeing results! It’s only been a couple weeks in. Crunch is the best by far place to get your maximum workout and strength training!!!
Source: Google
ps 91
★ 5
I didn’t end up signing up at this gym, but I still wanted to leave five stars because of the help I received to make my decision. Crunch has great energy but it just wasn’t quite the right fit for me personally. That said, it could be perfect for someone else! I mostly spoke with Ella, and she was super kind, understanding, and helpful. I also got to chat with Franklin for a bit and based on first impression, he’s got aura. If Crunch ever needed a mascot, he would definitely be it. I wouldn’t mind checking out another Crunch location in the future. Wanted to mention Ella again for making my visit a positive one, and the members I talked to were really friendly too!
Source: Google
kevo from da 503
★ 5
workout.
Source: Google
Shafir Hossain
★ 5
Community, staff and machinery top notch. Definitely not leaving this one
Source: Google
Ariel Ganoe
★ 5
It's great gym please come!!!
Source: Google
Oneal Sagesse
★ 5
love the gym! very friendly staff!
Source: Google
Murilo Machado
★ 5
Variety of machines good place to work out
Source: Google
Guilherme Santos Alves
★ 5
Muito bom 😊 gostei muito, um ótimo atendimento
Source: Google
A.H.Mhardwood Floors
★ 5
Lot’s of equipment and variety including boxing 🥊. Sauna is amazing here too
Source: Google
Cameron Greene
★ 5
Hands down Best gym in the ATL. Staff greets me by name everytime
Source: Google
Ian Hamlett
★ 5
First time at Crunch as a guest! Had a great workout, and Larry helped us out so much! He showed us around the gym and gave us some great advice! Would definitely come back!
Source: Google
Paula Valero
★ 5
love this gym and all the staff
Source: Google
Madison Davis
★ 5
Love the atmosphere here.
Source: Google
Robert Pearson
★ 5
Great place to hit your goals
Source: Google
Park Skelton
★ 5
Massive gym, great equipment and I can always find parking. Don’t forget the massage and hydro chairs!
Source: Google