★ 3

My Daughter did learn how to flip. She stopped going in May and advised staff in person she would not be returning. Payments stopped 1 month and then immediately picked back up the next month. I have called multiple times left messages and emailed to which I have received no reply to get them to stop charging me. Its been 5 months. If you go use a prepaid account to pay do not authorize any auto pay. I literally have to close my bank account and go to small claims court. Good luck to you.

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★ 5

Great

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★ 4

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★ 5

My daughter attended trainings with Coach Frank when she was younger. She is now 27 this week. She referred my son to Coach Frank for my granddaughter. I absolutely love this place, and the level of attention and care provided over the years.

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★ 5

Children love the trainers. Very interactive with other students, each one teach one. Great job coaches.

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★ 5

VERY good place for kids and teens that are interested in learning how to tumble or interested in flipping or competitive gymnastics. The owner and workers are very Professional and Respectful and provides EXCELLENT Customer Service.

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★ 5

Great service and skills, That tumbling class REALLY helped my daughter. She corrected her technique a lot.

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★ 5

The best!!

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★ 5

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★ 2

Other than the one trial class, parents are not allowed to watch the class until the last 15 minutes. There is no way to watch to ensure the safety of your children during that time. If this isn't an issue for you, I think you'll like it here. For our family, this is a red flag, especially for a sport trying to address children's safety after years of abuse.

First week (free) went well. Air conditioning barely works but it was good! Coaches seemed to truly care. Parents were sitting on the far end of the gym watching.

Second week also went well. At least four other parents also watching. We paid $110 (including a $40 registration fee) for the month of classes.

The third week, though, we were informed parents couldn't be in the gym during class and that we had to leave the gym. I get not wanting parents coaching from the sidelines, but there is no area to watch or know what's going on. This was the first time anyone told us about this. There is an 8.5x11" piece of paper on the top left of the outside door stating parents can't be in the class until the last 15 minutes. I noticed it for the first time before this particular class.

So before our son has joined the class for the day, we ask to speak to one of the coaches. Another parent whose child is having her first, free class is telling one of the coaches she doesn't think leaving the children out of parents' sights is safe.

After she speaks to the coach, I ask about if we can be refunded because I don't feel safe leaving my five year old with people that I don't know. The main coach, Frank, tells my wife and me that they'll refund us. I tell him I don't even want a full refund because our son did attend a paid class. So he says they will prorate it. Perfect. Wife leaves her name and number, and we leave.

Fast forward to the phone call with the office manager. She informs my wife that we won't be refunded at all. She tells us that we were informed about parents not being in the gym (we weren't) and that we signed a contract which mentions the policy (it doesn't). The waiver and the registration do not mention the policy. The only thing we saw was the piece of paper taped to the window. This policy was clearly not upheld the first two classes we attended.

So she and my wife went back and forth, and things were heated. I did not hear the conversation, but the office manager made it seem as if my wife threatened her - which I absolutely know did not happen. Afterward, I called, and she explained again that we wouldn't be refunded. And that the problem is with us for not being okay leaving our children with people we don't know - that no gym would let us watch. I informed her of a gymnastics gym our son attended for months that did allow us to watch. And she said, "well, go back there." We came here because he wanted to learn tumbling.

Despite what Coach Frank said, she told us there would be no refund of any sort. She said we could attend the last two classes and sit in on them and then not come back. If she had led with this, I would have considered the option. However, she was extremely antagonistic. I would not feel comfortable going back.

I calmly explained why we would not have signed up in the first place if they had been up front with the situation, and she told me I'm unreasonable for leaving my child at school but not at their gym. I said I would do a chargeback, and she said, "well then we'll just go back and forth and we will win, and that's just going to cost you a whole lot more money in the long run."

Everyone else was so nice. I hate that the experience ended this way. I want this business to do well because it is local, family owned, and the coaches do seem to care. However, having an office manager speak the way she spoke to me and not even consider a partial refund is bad business.

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★ 5

The kids really enjoyed it

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★ 5

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★ 5

Love Coach Justin

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★ 5

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★ 5

Coach Frank and his staff are the best! Whether your goal is to be an Elite tumbler, learn a back handspring for cheerleader tryouts, or getting in shape, Flip City South is for you! Frank has such a positive approach to coaching!

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★ 5

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★ 5

I would recommend this facility to anyone wanting to improve their tumbling skills. My girls and I love Coach Frank! They have gained confidence and power in their tumbling. They are always friendly, patient, and make my girls feel at home. My older daughter has mental blocks sometimes where she stops throwing her skills. Flip City is my go to each and everytime to work through her fears with Coach Frank. We drive an hour to take privates here and it is worth the drive, way better than any place near us!!!

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★ 4

My oldest daughter came here and enjoyed it. I have called and left several messages to get my youngest started here but could never get a call back...very disappointing!

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★ 5

My grand daughter really loves it there.

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★ 5

My daughter enjoys it. Great family!

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★ 5

They are great!!! And affordable

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★ 5

This place train some of the best athletes in the World.

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★ 5

My son been power tumbling here for the last 2 years ! And we both love it ! Coach frank is great the kids very patient and approachable. It’s a like a second family to the kids here ! My son went from being good at tumbling to being better . It’s always something new to learn here

Source: Google

★ 5

This gym is such a great environment. The coaches are well knowledgeable and the staff is so friendly. Please bring back the adult classes!!!

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★ 5

My son loves it here. The staff is very knowledgeable and he has learned a lot in a very short time period. I would definitely recommend.

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★ 5

Great gym with outstanding service! My children learned more in one hour than they ever have at any gym. Their prices are top tier and definitely affordable for multiple children! I am impressed with the patience they showed my 5 year old. They were able to give attention to each child in their class even when they all had different skill levels! I drive from east Atlanta to Stockbridge for my children to attend Flip City & it is well worth the drive! I cannot wait to see how far my children advance in their skills over time! I am grateful for stumbling upon this gym!!! Never judge a book by it's cover!

Source: Google

★ 5

GREAT PLACE
LOVED IT
IM DEFINITELY GOING BACK

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★ 5

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★ 5

Coach Justin was amazing. My son throughly enjoyed his one hour private lesson and we will be back soon.

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★ 5

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★ 5

Coach Justin did an excellent job with my 14 year old! Attending the 1 hour one-on-one lesson for the first time, I didn’t know what to expect. He built her confidence to learn how to do a back handspring and we will be returning.

Source: Google

★ 5

Coach Frank, his staff, and his family are far more than a gym. He is an amazing tumbling coach, but he is an even better role model and leader for your athlete!

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★ 5

I Highly recommend Flip City.They are the best, quality, professional, committed to helping youth become the best versions of themselves.

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★ 5

We love it here. Very family oriented organization 💜💜💜💜

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★ 5

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★ 5

I love the friendly family atmosphere. The coaches are great teachers. The make learning fun. My kids love this gym.

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★ 5

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★ 5

Great atmosphere my girls love tumbling at Flip City!!

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★ 5

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★ 5

I absolutely love the experience and training that takes place in this gym. I will continue to support.

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★ 5

Great first time experience! My daughter learned so much in just one lesson!

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★ 5

My daughter loves The gym and Coach Frank is very motivating

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★ 5

The Best!

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★ 5

This place is solely and 100% responsible for every tumble skill my daughter has had and will probably ever have in the future. Coach Frank and his staff care about the athletes, We will
Forever love this gym .

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★ 5

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★ 5

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★ 5

Coach Frank & staff are awesome! I highly recommend them!

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★ 2

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★ 5

Summer camp for my daughter was awesome.

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★ 5

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★ 5

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★ 5

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★ 5

We absolutely love this gym and the coaches. My daughter has been attending for about 3 years now and they are great with her. She has grown so much.

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★ 5

I had an amazing experience, the staff was so kind. My wife and I felt safe and welcomed. Definitely worth checking out.
Keep up the great work

Source: Google

★ 5

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★ 5

Great coaches, very professional, and a family like atmosphere.

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★ 5

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★ 5

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★ 1

Tonight was my son's first night, he was given a free trial pass. I was unhappy with the service Because they had no class for his age group nor did they have a class for beginners. My son is 7 years old and was expected to fall in with a group of kids who looked to be teenagers, he was expected to follow the same routine as the older kids. He became very emotional during stretching, because again, the coach did not take time out to find out if he was new, they treated him as if he'd been there before. Over all, i was not happy with this being our first time. We will not be back!! I would suggest you create a better approach to first time guest to determine their level of experience. I would also suggest creating a class according to age..

Source: Google

★ 5

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★ 5

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★ 5

Baby Morgan ...yay

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★ 5

The energy is incredible all the coaches there are amazing!!!

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★ 3

This gym doesn't have air conditioning and they don't provide fans for the girls in the record high heat, with all these kids dying from over heating. Its ridiculous. Only the parents have fans. My niece is getting pulled for this very reason.

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★ 5

It family oriented and the coaches are great!!!!👍👍👍👍👍👍👍👍👍

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★ 4

Great place for Tumblers. They really put my 7 year old through all the drills during her trial class. Wish they had more available hours for open gym and trickers for my 14 year old son.

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★ 5

Great

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★ 5

Coaches are great.. very pleasant and experienced..

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★ 5

My daughter loves it we will be back

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★ 5

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★ 5

This place is Awesome. I love the fact that your children learn how to tumble safely and quickly. My son learned in 2 months to back spring. He's a pro now. It's a very friendly atmosphere, and Coach Frank and his family make you feel at home.You can even sit in at your children's class. I would definitely recommend this place! Talent comes from m here. #FLIPCITYROCKS Ty😘

Source: Google

★ 5

Great people that teach your kids how to tumble. Nice family friendly environment.

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★ 4

Knowledgeable instructors. Consistent.

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★ 5

I like it

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 1

Gym heat is unbearable

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★ 5

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★ 5

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★ 5

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★ 5

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