★ 5

Source: Google

★ 1

Took my granddaughter here to tryout for their pre-team on 8/14/25. Coach Dena evaluated her and I was told she wasn’t ready for that class, but would be great in their recreational classes twice a week. Instead of doing a trial class, I went ahead and signed her up for the recreation classes twice a week and paid $149, which was the prorated amount for the remainder of the month, plus a yearly registration fee. She attending her first class the following day. I understand that my granddaughter may have not been ready for their pre-team, but what I signed her up for was insulting to say the least. She was put in a class with girls who could barely turn a kart wheel. She was way passed this stage, and the only reason Dena gave me for not putting her on the pre-team was due to the fact that she couldn’t pull over on the bars. Understandable, but why on earth would she suggest putting her in a class with girls that were just starting out in gymnastics. Needless to say, I sent an email once I got home to withdraw her from the class. This was on 8/15/25. According to their policy, you have to withdraw from the class at least two weeks in advance in order to not be charged for the following month. I never got a response from the first email, so I sent a second email on 8/18/25. Never got a response from the second email, so I called multiple times and for some reason, even though there are people sitting in an office when you walk in, no one checks emails or answers the phone. I decided to go online and remove my card from my account since I never got a response or heard back from anyone. Got a call yesterday, 9/8/25, from them and was told that my payment information was removed and that I needed to update this so a payment could be made. I explained to the lady that I sent two emails and made multiple phone calls 3 weeks prior, to have my granddaughter removed from the class and no further payments would be made. I lost my initial payment since they have a no refund policy, but made sure no other payments would be made. If you decide to try out this facility, take the trial class first. Lack of communication is real at this place, or maybe it just depends on who you are and how much money you are spending. Either way, not a good look and like other reviews have mentioned, the ventilation and appearance of the place is not up to standards. Needless to say, I found a gym that my granddaughter got on the pre-team for and had actually forgot about Infinity until they called me yesterday looking for some money!

Source: Google

★ 1

I recently moved to the area and found Infinity Gymnastics just to be disappointed! First off, it’s run down and smells, but I enrolled my four year old in one of the classes and the instructor was RUDE. I would overhear her in class saying “you’re not listening!” Or I’d be waving to her and she be waving and mouthing me something and she’d say “who are you talking to? We’re not talking right now”. I emailed to cancel immediately and they said they would but they don’t offer refunds. They offered me to come in for another class but my child said the instructor is mean and she doesn’t want to go back. Not to mention, they’re running a camp so the seating area is DISGUSTING. Food all over the floor. You also for some classes have to watch your child on a camera versus in front of you…I wonder how long the disrepect really went on.

Source: Google

★ 5

Source: Google

★ 5

We just had my daughter’s birthday here and we were so happy with how it turned out! I had never been here or had classes here but I found it from the Alpharetta moms group and was pleasantly surprised! Elena is so friendly and communicated well through the planning. We had 3 coaches during the party for 16 kids and they were so kind and helpful! All the parents were so happy they were able to watch the party from the loft and didn’t have to chase after the kids. Would definitely recommend and wouldn’t hesitate to do another party here!

Source: Google

★ 5

This is the thing about Infinity. 😍 We have had four of our children enrolled over the past 10 years here in both the recreational and competitive program. I want to be in a competitive program where I know I'm getting my money's worth. Where our daughter will not only thrive emotionally and learn life skills, but that she'll also actually have a chance at winning of she wants to with all the money put into training. Infinity has all off that. And two Olympians on staff with many other high ranking former gymnasts and excellent coaches. Our daughter's competitive team has won 1st place in almost every meet they have competed in the past three years. That matters to us to know that they are being taught the correct skills to compete well, all while thriving emotionally. As far as the management and money concerns, the policy is clearly stated about unenrolling timelines. I will say that at times we do get annoyed as parents when practice is cancelled (mainly do to school closing and very rarely a sick coach, etc.) and rescheduled during the workday, but I appreciate the firm decision making of the rescheduled time. It would be difficult to please every family's different schedules. I imagine this would be more difficult for parents who don't have more flexible schedules. Overall, we are highly pleased with Infinity. They really have a WINNING program and will train your child up safely and properly in the sport of gymnastics.

Source: Google

★ 1

We had our daughter enrolled here till April. Because of our engagements we wanted to pause the enrollment. We sent an email for it to Krissy. She never responded, we went two days later spoke to Ashley and they said they don’t pause, but they can un enroll the student; which we agreed too. However the credit card never stopped getting billed. We noticed in November they were still billing us for a total of $825. Upon bringing this to Ashley and Krissy’s attention they have refused to refund any of this amount. $825 of fraud. Save yourself and do not use Infinity Gymnastics.

Source: Google

★ 5

This place slays ❤️❤️❤️
But what is Coach Rachel's last name????

Source: Google

★ 5

Infinity Gymnastics in Alpharetta, GA, offers a fantastic environment for both beginner and experienced gymnasts. The facility is well-equipped, and the coaches are knowledgeable, supportive, and passionate about helping athletes reach their full potential. Parents appreciate the friendly and professional staff, as well as the safe and clean environment. The gym also provides a variety of classes and training options, making it an excellent choice for kids looking to improve their skills while having fun. Highly recommended for anyone seeking quality gymnastics training in the Alpharetta area!

Source: Google

★ 5

Source: Google

★ 1

I can finally leave a review after my child attended in the recreational classes and team classes for over 2 years. Their teaching staff is fine, but the problem is their management/admin. They are so last minute in communication yet demand everything is mandatory. We were not given times for the banquet till 7 days before. 2 tickets ($75/each) are mandatory wether u decide to show up or not. I ended up buying 2 more for my husband and son (which was a hassle to get because they don't answer emails). However due to the management giving us the short notice, they weren't able to attend. Today I wake up to an attempted charge for $75 for another ticket. When I emailed them asking why? They replied back and said I brought an extra person with me. The audacity to assume I had brought an extra guest with me without any type of verification. I sat next to 5 other parents. Who all complained (with me) btw about the lack of communication from this gym. When I confirmed with them I had not brought an extra person, they said they were going by what I order. What order???

This experience overall has left me feeling like I've been taken advantage of. This is a business that seems to prioritize collecting fees over customer service.

Source: Google

★ 1

The place is really dirty, smells very bad without appropriate air conditioning system.
Not responsible management, charging customers every month for unreasonable amounts and….

Source: Google

★ 4

Очень хорший зал для тренировок. Классные тренера. Мои дети довольны!

Source: Google

★ 5

Source: Google

★ 1

Called and asked about a trial class. Person said they don't do trial classes. Person who picked the phone was also rude and asked me to check the website - well, the website is not comprehensive and does not talk about trial classes.

Sent an email but never got a response.

Source: Google

★ 1

Uhm.... Last I checked, gymnastics was not just for girls... They don't offer gymnastics to boys???? That's really excluding, sexist and disappointing. There's not one sign that says this is a girl's only gymnastics center. They offer tumble classes to boys until the age of 4.... Wow. Not impressed.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Great gymnastic center with professional environment and very dedicated coaches. I am very happy that my daughter is part of this amazing team.

Source: Google

★ 5

I love this gym so much. I went to other gyms since i moved here but this was my favorite gym bc they were very welcoming and everyone was very nice. I have learned so much in this gym. I enjoy every practice with my coaches and teammates.

Source: Google

★ 5

We are so happy and grateful to be part of Infinity Gymnastics. Our daughter has gained a lot of confidence and she has developed new skills and strenght . She is so happy every day at practice and we want to thank you Elena (the owner) and each coach and the persons in charge of the front desk. Every person makes us feel welcomed and they are very professional.

Source: Google

★ 5

The atmosphere at Infinity Gymnastics is welcoming and competitive. My daughter has gained strength, skills and a healthy outlook on who she is as a strong girl! I love that work ethic comes first. Coaches are top notch! So glad we made it to pre-team this year!!

Source: Google

★ 2

They are ok for gymnastics, But very sneaky about getting money things.
One of these instances is when we had to quit. My daughter went and told front desk And asked if they need anything from us. They said parents need to call, so I called and they said we Will be taken off. We r good
next month we got direct debut , we thought we were in notice period . Next month again the charges were deducted . Called them every time new person will check and let you know . Few phone calls later we were told they need written notice no refund will be given .
After 4 years with them, and in return this is the behavior.
Beware !

Source: Google

★ 5

We are very pleased with Infinity Gymnastics. Our four year old daughter loves it here. The staff is clearly passionate about what they do. They have also been extremely accommodating, flexible and kind. I am so so glad we found this gym!

Source: Google

★ 5

We have been with Infinity Gymnastics for six months, and have been very pleased with the coaches, staff, facility, cleanliness, and safety protocols. They are wonderful to communicate with parents and to answer any questions we have had as we entered the gymnastics world.

Source: Google

★ 1

Not honest, undisclosed fee charges, awful customer service, no actual teaching.

Source: Google

★ 1

Poorly ran establishment

Source: Google

★ 5

Source: Google

★ 5

Coaches and staff are amazing, my daughter loves this place!

Source: Google

★ 4

Está bien, pero deberían controlar un poco más cuando nos niños se van para que no se los lleve cualquier persona

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Looks like a great program

Source: Google

★ 5

Great coaching staff. Done a really good job keeping clean during covid.

Source: Google

★ 5

Infinity is great!!! Owners, coaches, and staff are really helpful, passionate, care about the kids, and very professional! We've really enjoyed our time with Infinity and look forward to our kids continuing there.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Our girls started in the Rec program almost 4 years ago, one continued to Silver and the other is on PreTeam and loving it! We love it here and hope to stay for many more years! 🤸🏿‍♂️🤸🏾‍♂️

Source: Google

★ 5

Our family loves Infinity Gymnastics! The coaching staff cannot be beat with a high level gymnastics experience. They have high expectations and teach my child how to work hard and never give up, as well as to have fun and friendships/camaraderie within the teams. 5 Stars from our Family!

Source: Google

★ 5

Source: Google

★ 5

Great gym. Professional and caring coaches. No mama drama. Love this place.

Source: Google

★ 5

Source: Google

★ 5

We could not be happier with Infinity gymnastics. Coach Elena and team have made this a wonderful adventure for our daughter to work her way from Level 4 as a young gymnast to a standout Level 10. She has enjoyed her time while being at the Infinity family of gymnast. Highly, Highly recommend these folks!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

We Love Northwind! The coaches are VERY professional and our daughter loves it! We couldn't be happier.

Source: Google

★ 5

Source: Google

★ 5

Source: Google