★ 1

The gym itself is nice and has good equipment, but it’s almost always packed. For how expensive it is. There are tripods and people filming everywhere — phones set up in the middle of walkways, recording every set - mind you that’s like 3 guys workingout together taking 5 machines at a time. It makes it hard to just focus and work out without feeling like you’re in someone’s video, also its definitely a tripping hazard and makes it hard to move around.

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★ 5

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★ 3

I mean I hate parking here. And I prefer the Sugarloaf

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★ 5

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★ 5

Not sure why the reviews are so low on this lifetime facility - I’ve been to dozens of lifetimes and this might be my fav one (if you’re ok with a parking garage and elevator).

It’s spaced out so there’s tons of space - great gym floor - spaciousness and all great equipment (I do find men hit on women at this location more than normal, but that doesn’t effect me too much as a married man lol).

Menu is great - staff is on it - and i never see equipment or saunas down.

Good feel, community vibes, upscale aura, awesome staff. Fav lifetime in Georgia.

Source: Google

★ 5

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★ 2

The swimsuit dryer has been out of service for a long time, so i on the asked front desk and the answer was, I don’t know 🤷🏻‍♂️ I want to used to, I responded well can you ask someone?

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★ 1

The steam room is consistently so hot to the point that your fingers and toes feel like they are about to explode. No matter the number of complaints reported, this matter is never addressed

While the sauna doesn't get hot at all, a baby can sleep in the sauna for hours on sheer comfort due to the mild temperatures. Also, the whirlpool is often closed

Lastly, they are often out of towels and washcloths

I’m at a point whereas I am rethinking the membership because it’s certainly not worth the cost

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★ 5

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★ 5

Love this gym. It’s like a whole wellness facility.

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★ 5

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★ 5

Amazing gym. 10/10 would recommend. Staff is very professional and supportive

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★ 5

Thank you for being a place where good people can be safe from the bad ones

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★ 5

The rooftop pool at Lifetime Buckhead is such a peaceful escape, especially on weekdays—quiet, clean, and perfect for relaxing or getting in a focused swim. The women’s locker room is also a standout: always clean, spacious, and feels truly luxurious. Great amenities and a calm atmosphere make this location one of my favorites!

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★ 5

Security officer, everything was nice. Staff was excellent.

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★ 5

I literally go to Life Time just to train with Michelle Cobb. She’s an exceptional trainer—knowledgeable, motivating, and incredibly attentive. Michelle takes the time to explain each movement with clarity and purpose, making sure you understand proper form and feel confident throughout the workout. Every session with her is both challenging and empowering. Plus she’s really fun.

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★ 1

Don't buy pool pass it's free. Cancelling is a big process. They keep charging until you go through some hoops. But even with zero visits for the month they still want to keep the money and no refunds. If they get the money they keep it no exceptions is what they said. Never went cause it's super basic, drinks and food and amenities are not worth it imo.
Again the pool is free y'all lmao.. do not buy a pool pass. They don't check, they kinda can't anyway with how it's set up.

Source: Google

★ 5

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★ 5

One of my favorite gyms that exists. Every worker is always smiling and helpful, the equipment is top notch, and overall just has a great- extremely lively- vibe.

Great place to get a day pass to on a work trip- you will not be disappointed!

Source: Google

★ 5

I have been going to the Alpharetta Lifetime Fitness basically my entire life but the buckhead location blows every gym I have ever been to out of the water. Front desk and employees are very helpful and nice and equipment/amenities are over the top. If you’re looking to get your money worth for a gym this is the place to go.

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★ 5

I enjoyed the hot tub 😌

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★ 5

I had an exceptional experience at LifeTime Buckhead Spa. The entire team is top-tier, with outstanding service from Manager Joy, who ensures every detail is perfect. Therapists Pasht, Larae, and Donai each brought a unique touch—professional, attentive, and incredibly skilled. It’s rare to find such consistent excellence. Highly recommend!

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★ 5

I typically go in the evenings to the Buckhead location and it's always so clean. Evelyn is awesome! and always ready to assist. Always replenishing towels, cleaning the restrooms, the sinks, the mirrors, the SHOWERS! This is huge for me and probably the most important part for someone who is focused on cleanliness and order in my every day life. Thank you for all that you do!

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★ 5

My trainer Brian Smalls has been phenomenal. After our consultation, Brian took the time to educate me around nutritional tracking, supplements, and workouts. I’ve learned so much about proper form and recovery. I lost 6% body fat in 30 days! I HIGHLY recommend him! He’s professional, patient, funny and encouraging.

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★ 5

I started training here 2 months ago after with the help of my personal trainer marques and the amazing staff at the life cafe. Bella especially, always quick and super friendly. I’ve made exceptional progress. Joining this gym and enrolling in the 60xt challenge was an awesome decision .

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★ 3

Nice gym, overpriced, bougie

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★ 5

I can’t give a 5-star review to any business that does not exceed my expectations. This particular LifeTime does that by all accounts: Everything is ALWAYS squeaky clean and well maintained, the facility itself is beautiful, the staff is incredibly polite and helpful—and this afternoon one of the ladies at the front desk greeted myself and my partner by name before we had even signed in, which I thought was such a nice touch. I think details are key to elevating any experience, and this LifeTime seems to be meticulous in those little things that make it a superior fitness club in every way. Every inch of every space and piece of equipment is always spotless, they swiftly address any small concerns we voice, anything in need of repair (which is rare) is promptly fixed, towels and wet wipes and other provisions are always well stocked, the staff are professional and well trained and attentive, I never feel like it’s overcrowded even during peak hours—which is really important to me—and there just seems to be thoughtful attention paid to other details I’m probably forgetting right now. The pickleball program could use some improvements, but I’m honestly struggling to think of any other cons. As members since this location opened, my partner and I have been consistently impressed with our experience at LifeTime Druid Hills, and genuinely look forward to coming together every day. I honestly like it way better than my dad’s country club, which is several thousands more a year. Any time I bring a guest, they always want to become members, too. We love it!

Source: Google

★ 5

I was treated to a 15min chair massage from Donai Butler! She is incredible and has such great technique, and works at the Lifetime Spa! Joy, the manager of the Lifetime spa, has so much knowledge about the products they carry. I appreciate her kindness and care.

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★ 5

Lifetime has completely raised the bar for what I expect from a gym. The energy here is always positive—from the friendly staff to the members who truly seem to value health and wellness. The entire facility is spotless, which makes such a difference when you’re spending time in the locker rooms or using the equipment.

What really sets Lifetime apart are the group classes and events. There’s always something going on—whether it’s a high-energy cycle session, or a weekend fitness challenge, they keep it fresh and engaging. It’s not just a gym; it’s a whole lifestyle community that makes working out something to look forward to.

Highly recommend if you want more than just machines and weights—this place feeds your body and your vibe.

And let’s be real anyone leaving a negative review is probably just miserable and looking for something to complain about. Lifetime is that good.

Source: Google

★ 2

(Edited) Salon is missing Q. Haircuts stay late which will make a customer wait.
Making them wait the same time is deemed unacceptable and gives a 50% late charge.

I can tell they put a lot of work in this facility.
The best staff relocated from their previous Atlanta.

Q is always so friendly always gives
A friendly greeting along with the other staff at this new location.

Maybe being friendly isn’t what is in the new management code without Q being there.

Source: Google

★ 1

It no longer gives high end luxury club.
The times I’ve been there and seen people drunk is kinda weird to me.

Upgraded to have access to North Druid Hills location and its so classy, luxury, and quiet.

Buckhead location gives me hookah lounge/club vibes

I’ve been to many Lifetime locations, this one is a downgrade

Hopefully when Club Studio opens up in Brookhaven, gives better “gym” vibes

Source: Google

★ 5

I have to admit, I was initially hesitant to expand my membership to this location due to past reviews. However, I can confidently say that the management and team have done an incredible job transforming the space into one that’s both energizing and supportive of a holistic wellness journey. The class offerings are diverse and the staff is exceptional.

I recently took my first spin class with Instructor Markus, who was nothing short of phenomenal. His energy and motivation truly set the tone. Following that, I had a recovery session with Coach A, who took the time to thoroughly educate me on the recovery process and its benefits, especially for lower body care, using the gym’s specialized equipment.

Source: Google

★ 5

Hands down this is the Nicest lifetime! It is so clean and has all the space for workout classes! The locker rooms are so clean and the spa/sauna/ steam room rejuvenated center is Amazing! I never want to leave. I was able to catch Mila’s Yoga tonight and it was fantastic. Thank you so much and looking forward to taking more classes this week.

Source: Google

★ 5

Warrior sculpture in heat with Kimberly at 12 is one of the best classes I’ve taken. I’ve traveled the Us going to l lifetime gyms
The pool on roof top is. Top notch check the events schedule and plan your trip.

Source: Google

★ 5

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★ 5

My first time visiting here secured me as a member. Some of these people doing reviews are fault finders who are sent by the enemy to do just that, find fault. This gym is Heavenly and the staff is amazing. One bad experience shouldn't make you get up here and try to influence me to avoid coming. God is with you lifetime fitness. Stay strong folks have been messy since Adam and Eve!

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★ 1

For $300 you would think you would at least get a greeting instead of someone scanning you card without even turning their head while they continue a private conversation (not work related) lol

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★ 5

The best gym in GA. Very nice and professional employees, clean facilities, and ample equipment. The bar and restaurant are a nice touch as well as the rooftop pool. Highly recommend.

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★ 5

Vinyasa Flow on Mondays with Jamin is the perfect way to start your week. His energy is incredible and his classes are a perfect balance of challenge and encouragement. His cues are great and the music is always so fun. I hope he can expand the number of classes he teaches but don't miss yoga on Mondays in the meantime!!

Source: Google

★ 1

For 300$ this place isn’t worth it. “Rejuvenation” sauna area is always full of loud and entitled women who don’t care for you. They gather in clicks to yell, gossip, curse and just be extra loud. So you won’t relax.

The water stations ran out of filter the first 3 months of the building opening, so all you taste when filling up your water bottle is doodoo. And yes, on all 3 levels - straight doodoo water.

The staff at the font desk are not friendly, they don’t look you in the eye, don’t say hello or goodbye. And if you ask them for any help, they act like you’re asking them to loan them 10k

The only people that are nice are the ladies who clean up the women’s locked rooms.

Do yourself a favor and read the other reviewed and DONT JOIN

Source: Google

★ 1

The management is horrendous, after identifying a locker room thief, they still do not care about taking action or revoking someone’s membership after they stole (with proof). They do not care about their establishment or customer satisfaction. Shame on all of the management and owner 🤩.

Source: Google

★ 1

I have a love-hate relationship with this place. It’s walking distance from my office so it’s super convenient/the only reason why I go nowadays.

Over the past few months I’ve had minor inconveniences and issues which I’ve overlooked including trainers showing up late to appointments, instructors canceling appointments last minute/same day, class instructors arguing with LTPT trainers during sessions, and even drunk texts from a trainer (nothing inappropriate but just weird and awkward).

I’m writing a review today because someone went into my locked locker and stole credit cards out of my wallet yesterday. Lifetime has a horrible and lax locker lock-out policy and basically anyone can go to the front desk and ask for any locker to be opened claiming it is theirs. I reported it to the front desk in which I was greeted with an attitude of inconvenience.

I know there’s not much staff can do about stolen property but I at least wanted them to acknowledge their flawed locker lock-out policy and take ownership of committing to do better with security and safety.

With lifetime fitness, you’re paying for a “nice” facility and that’s it. Cleanliness is subpar (though this is more on the members, I see staff cleaning all the time but a lot of the members who go here have zero respect for the space and just throw their trash and towels on the floor), staff is unprofessional (not all staff but personal training, front desk and dynamic stretch teams could be greatly improved), security is a joke, and management doesn’t seem to care about or take any feedback/concerns seriously.

Source: Google

★ 1

Holy after one year, this gym has deteriorated tremendously. The men’s locker room is disgusting. The lockers are all chipped. Some doors are broken. The men’s locker room bathroom smells like urine. The top of the urinals are dirty and have not been wiped down for what seems like months. For the price this gym It’s not worth it. Please get better management or a general manager that can make changes. It shouldn’t be hard to maintain this place with the right person in charge. Especially when the membership is on a waitlist, money isn’t the issue.

Source: Google

★ 5

Source: Google

★ 1

Founding member of this location but 20+ year member of LifeTime in the ATL area. This location upon first glance is really nice, however sadly the STAFF and the MEMBERS really dim the experience.

The staff are rude, unprofessional and have allowed this new facility to become the DIRTIEST of all LifeTime locations I have been to before (10+). They also allow class instructors to take over the general fitness floor and blast their rap music so loud you can't even hear the music in your headphones.

The members are also a problem. 'Influencers' and their tripods are EVERYWHERE on the gym floor, many gazing into their phone to look at themselves repeatedly. In the locker room, the men talk on their phone or FACETIME (what in the actual?). Relax in the sauna? Nope. Some dude is going to be scrolling IG with sound on. Many take calls in the sauna. Unbelievably crass. Rooftop pool? Be prepared for more very loud trashy music and thongs galore.

Given the VERY steep monthly dues, I'll be canceling.

Equinox, please save us here in ATL!

Source: Google

★ 1

Added: men's locker rooms regularly missing towels and toilet paper. Gross.

The gym is seriously under-equipped for weightlifting. There are constantly classes in the barbell area and you aren’t allowed to use them when they’re going on, even when class participants aren’t using the barbells. Given that barbell lifting is my priority (it is a gym, after all), I will likely have to cancel my membership if they don’t improve the barbell situation.

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★ 5

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★ 5

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★ 5

I love this gym the classes and trainers are great the staff is friendly especially Lharyn.

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★ 5

Nice facility

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★ 3

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★ 1

Staff is obsessed with wetting the floors mid way through the day or hours before closing. It’s a hazard as members are forced to be very careful not to slip.

They also keep raising rates randomly despite having joined at a lower rate that was sold to me.

Disappointing experience overall.

Source: Google

★ 1

Staff are very unfriendly and not willing to help. Good luck canceling your membership once you join. Facility is not kept clean. The studio floors are covered in a layer of hair and dirt, I won’t walk barefoot on any of the studio floors cause i kept getting athletes foot. Underwhelming experience to say the least. They are overcharging for the amenities they provide, especially considering the condition they are in. When I first joined I scheduled a tour, when I showed up I was informed that they didn’t have anyone there who could give a tour, then I saw someone else being led on a tour. Even though I scheduled the tour a few days in advance.

Source: Google

★ 5

Evelin is the best she is so sweet and always has the lockers and whole fitness clean. I love a clean gym !! Thank you Evelin

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★ 5

So grateful for Evelin who found my swimsuit! Love the gym, spa, location and how clean everything is!

Source: Google

★ 5

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★ 1

Just received the rudest treatment from the front desk staff while trying to sign up for a membership. I walked in and requested a tour. I was told that there were no tours available and then received a blank stare. Then I asked if I could sign up for a tour later. I was given the run around for awhile then *suddenly* she was able to find an available tour for the same day. I asked if we could just look the following day. So the next day I show up for the tour. I’m given the tour where she shows me around the entire facility and when we make it back to the front desk she simply shows me the door. Absolutely no information on membership or next steps to sign up. I ask her if she can provide the next steps and *suddenly* the systems down and she offered no further solutions besides “have a good day”. I got the point that I was not wanted as a member and left. Overall I felt completely unwelcome. Hopefully management reads these reviews and addresses their staff.

Source: Google

★ 2

This is an expensive gym with small facilities for the number of people which pack into it during peak hours and it’s PACKED so hard to find weight equipment and basically have to wait for machines, which is a waste of time when your workout should be efficient.—basically before work, after work and weekends. The sauna is SMALL and usually barely any space to sit or stretch out. For such a popular benefit, you’d think the gym designers would have placed a larger sauna for gym members. It probably fits max 5 people inside at one time and that’s with very close contact too…
Their jacuzzi and steam room are small too but those aren’t as popular.
Not enough lockers during peak hours! In the men’s locker room, good luck finding a locker at 5:30–and bags aren’t allowed on the gym floor..

This gym has taken on TOO MANY CLIENTS and it’s over capacity during peak hours—-SUCH a disappointment for paying such an expensive membership….why would they do this?????

Source: Google

★ 5

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★ 5

I’ve been coming to this location since opening and the bartender Jia is the best! She’s the reason I return to the cafe bar. There’s always a crowd when she’s working and a good time. I definitely recommend drinking with her for happy hour!

Source: Google

★ 1

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★ 5

Grateful for Exceptional Service

I’m a frequent traveler and recently trained at the Lifetime Gym in Atlanta. Unfortunately, I lost my bag in the locked room. Thankfully, Stephanie—whose name I believe is spelled that way—came to my rescue. Her positive attitude and assistance truly made a difference. I’m so grateful that there are people like her out there! Thank you, Stephanie!

Source: Google

★ 1

Firstly, this gym is decent considering the price. Somewhat overprice for sure, but that doesn't matter really.

What matters is some of the staff. Specifically, Eric Manthey. There was a promotion given out for $100. I fulfilled the promotion requirements. I followed up with him three different times to ask him when I'll get my money. Each time he pretends like i'm a new person and says email him. I emailed him each time. I finally caught him again, and he tried to delete the email just so he could be right. He then says, he is doing me a favor by giving me the $100 dollars. I don't see how he's doing me a favor when i fulfilled my obligation for the promotion..........I have receipts and documentation on all of this as well.

Overall, it's not about the $100. I could care less. I pay $300/month here, do you really think I'm stressing over $100. It's the PRINCIPLE behind it. The fact that I have to even explain that is hilarious. Eric Manthey seems like a terrible human being. Don't let power blind you man. God is watching.

Source: Google

★ 5

I went to another LT visited this as a guess. It’s an Upscale, modern and clean facility and I enjoyed my time here! Roof top swimming pool was fantastic!

Source: Google

★ 1

I had a scheduled walk through at lifetime buckhead with full intention of getting a membership that day. When I went to the concierge desk to state this they said they had cancelled all walk throughs for the day. There was a really rude tone to this statement which put a bad taste in my mouth. 1st impressions are everything and that was a poor 1st impression.. lost my potential business because of it. And after reading the rest of these google reviews I feel confident I’m making the right decision.

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★ 2

Day passes are 75$ per person..
And In the heart of New York at one of the best gyms I’ve ever been to, we spent 50$ each.

Source: Google

★ 5

There should only be one star option for this place….5! This gym has everything you need and more! Great management, excellent customer service Shanae at the front desk is very well knowledge about her career and does everything to help you get your membership going very nice atmosphere 😉

Source: Google

★ 5

Source: Google

★ 1

First, I would like to say that I love this fitness club. I used to be a member of Onelife and LA Fitness. However, someone told me about it, and I joined before this club opened (Founding member).

Mrs. Q and her staff provide GREAT customer service in the spa area. I can’t forget Jay (Dynamic Stretch) because she’s excellent. Shout out to the cleaning staff for making sure the place stays clean as much as possible. However, I decided to go out and purchase my towels and washcloths because after placing them on the shelves, I discovered long strands of hair stuck to the towel. This has happened more than five times. This doesn’t have anything to do with staff!

My biggest complaint is the rules are constantly changing. There are signs around the gym telling people not to bring gym bags and backpacks on the floor. It’s only about the money for this lifetime instead of ensuring customers are happy. I spend more than $500 monthly at the club, and I can't bring my backpack on the floor. I'm sure other members like myself carry additional workout gear in their bags.

Source: Google

★ 2

This gym could be the Michelin Star experience Buckhead thought it would be, but sadly it is not. One of the main issues is the staff sadly. You can tell there is no training or best practices in play. It is just like any other gym that will hire anyone and keep them if they show up. I have seen trainers be rude to members (never me), eat on the gym floor, train members or mini classes that block the majority of members, lack eye contact at the front desk, and honestly the list could goes on. The one area that works well is the Spa/Salon. Q, that I assume is the manager is amazing and communicates to the fullest. Joshua who has cut my hair a few times does exceptional work and if ever running behind addresses it. Patrick, is always smiling and makes you feel as if it is an honor to see you each day. If the Spa structure and model could bleed into the gym as a whole, Lifetime would be a gem, but at this time they are not close to meeting the standard.

Source: Google

★ 5

Dani is awesome. She’s super helpful

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★ 1

Way overrated/over priced. I was a ”founding member“ with locked in rates, or at least that is how it was sold to me. Waited months due to delayed openings, just to find out that after I joined that wanted to increase the already high monthly dues twice! You can’t work out during prime hours because the fitness classes take up literally all of the racks, and they won’t let you use one even if the class isn’t full. People don’t re-rack their weights, everyone sits around on equipment while using their phones for endless amounts of time, and too many “influencers” setting up a tripod to record their workouts.

Source: Google

★ 1

I didn't even make it to the location. I called and spoke with a lady by the name of Danny. She answered the phone stating who she was, I myself asked her "Hi, Danny how are you today?". Her response, "Busy how can I help you?". Mine, "Well I guess I will try not to take up too much of your time." I am disgusted, I wanted to sign up for a membership but i'll be damned if I am paying a car notes worth a membership and I can't even call and ask a question without being told how busy they are prior to listening to what I have to say. 0 stars!!!! I don't know how the rest of them are but watch out for Danny when she is busy!

Source: Google

★ 5

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★ 1

Horrible management and customer service.

Source: Google

★ 2

Every single screen on the equipment is disgusting! On a Monday! 3 of the 14 treadmills in the main area out of service.

At any given time you might be getting recorded without your consent by someone that’s recording themself. Too many tripods floating around!

This gym needs to double up on maintence and cleaning staff and ban the use of tripod recording.

**update** 2 hours after this review, I received an email that my membership had changed, removing a member on my account. I emailed stating I never requested a change. The response was that it was a "system error" and that they reversed the change. However charging a $10 change fee and increasing my monthly billing by $20 a month!

I called at 4:19pm asked for a manager and they stated they were gone for the day and to email them. I'm still waiting on management to get back to me on what is going on and to undo all their coincidental changes caused by "system errors".

Source: Google

★ 1

I’ve been a member of lifetime for almost a decade now and have never been compelled to write a negative review until my encounter today at the Buckhead (Phipps Plaza) Life Time Fitness location. For a gym that claims be a top-tier “country club” level gym and charges premium pricing (currently $299+ monthly) it does not offer the same level of equipment upkeep, service to members or managerial experience & professionalism. In a little over a year since opening, the equipment is deteriorating, accessory bands, jump ropes, etc are always missing and slow to replace, has a roof that will be leaking without any sign around to notify you, showers and steam rooms that have been closed for months at a time due to poor construction (had to be properly water proofed and re-tiled and instead of issuing apologies & some form of credits they instead increased rates - even for founding members!) and more often than not, towels are nowhere to be found and bath areas a mess due to the hardworking operations team always being grossly understaffed and all this in an already small locker room space due to management overselling memberships far beyond what was promised to founding members as “exclusively capped” so we would not suffer the daily overcrowding that is the current state of affairs and worst of all, management allows staff to stay on that will be outrageously disrespectful towards you! Just yesterday, their trainer Kelly that was teaching an alpha class scheduled during peak hours, where 8-10 members of the alpha class will occupy 80% of the main lifting platforms, while the rest of the members are forced to share the remaining 20% (4 platforms! at peak gym hours) decided to go out of her way to rudely yell at me and aggressively demand my name when I tried to use an open platform in the corner that was NOT being utilized, AFTER class had already started. When I tried to speak to management, they were no where to be found and staff did not know where they were either (often commenting that they leave early on the daily). I found this to be unacceptable and proceeded to call the head manager Mishkat to inform him of this outrageous incident and how I’ve never experienced such a disrespect in my life let alone at an establishment I pay top dollar at and understandably expect a top level environment & behavior from all - I’ve been a member for far too long and have such a supportive community of members and employees that can vouch for my respectful behavior and etiquette. Yet, not only did he not provide anything close to an apology, he was very dismissive of my complaint and advised me “to not even bother calling corporate as they would just in turn call him back to handle it”, I was blown away to say the least. So I asked Mishkat if he could at the very least ensure that the trainer who harassed me would never approach me or speak to me again, but instead was quickly told “he can’t promise that either”! I was extremely dissatisfied with the local management and their seemingly lack of care for such outrageous behavior within the very club they are supposedly “managing” but in reality rarely ever physically present when the bulk of their members are on-site.

Have now spoke to corporate and awaiting their response. Will update this review with the follow-up I receive.

Source: Google

★ 5

Source: Google

★ 5

It's a beautiful club with excellent machines throughout the fitness floor. I like that different floors separate the classrooms and the fitness floor. The concierge staff always has beautiful smiles and is courteous; Shayna and Monique are my favorites. The locker room staff are always hard at work and friendly.

Source: Google

★ 5

I like this place a lot. Plenty of equipment and workout options. Clean facilities, including hot tub, sauna, steam room. Even at its most crowded it does not feel overcrowded. I haven't observed any of the negative things commented upon by some recent reviewers. My understanding is that some of the staff members that may have had negative attitudes no longer work here.

Source: Google

★ 4

The bar staff, namely Jackie and Marqus are amazing and a true asset. The cafe staff is always friendly, and ready to help. It is a great place to hangout, have a chat, and get some work done.

Source: Google

★ 5

The bar is amazing and the atmosphere is always a good vibe. Love it overall!

Source: Google

★ 5

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★ 1

Find another gym - it isn't worth the money and the staff here couldn't be worse. This facility is grossly overpriced with some of the worst service that I've received. Additionally, it is absurd that you do not have access to the rooftop pool as part of what is already an incredibly expensive gym membership.

Lastly, Life Time needs to find a new manager because Mishkat Lightwala is one of the most unprofessional and rude customer service "professionals" that I've come across.

Source: Google

★ 4

I just joined Life Time Fitness in January. I switched from a different local chain here in Atlanta. The number of people working out at the Buckhead location is absolutely insane. But the gym itself and amenities are top-notch.

Source: Google

★ 2

I was really excited for this gym to open but it’s been an huge disappointment. There are not enough treadmills and you have to wait for machines often. It can also be difficult to find a locker during busy times. All around overpriced for what it is. They try to sell you on all these amenities that aren’t actually included unless you pay more. The pool in the summer and Pilates are not included. LifeSpa & Cafe are also overpriced - you might as well go elsewhere. It is such a hassle to get in and out of the location. They’re not enough parking spaces and the garage being so many floors doesn’t make me feel safe as a women coming late evening alone. There influencers galore here filming - on the floor but more worryingly in the women’s locker room.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

It’s very disappointing and displeasing that you pay a ton of money(378) for something that supposed to take pride in their service !!!!!! I do not come to the spa area to hear individuals chump on ice, play loud music or talk on their phone !!!!

Proper etiquette when it comes to the sauna is to have peace and calmness !!!!! That is just like me going to a yoga class and talking on My phone when I went to the front seat they just pass it off like it’s okay to do these things…. I understand everyone has rights to do what they want but at the same time their rules everywhere you attend and we should respect people space and the things we pay money for… it use to be a sign on the front door on what to expect in the sauna area. I will be looking for another gym !!! You’re just paying for the location there is no Quality there!!!! I agree sandy springs is a better location

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★ 5

The cafe team is the best out of all the LT.

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★ 5

Amazing gym 🔥🔥

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★ 1

Sounds like they don't read their own reviews or make improvements...maybe they are missing a manager or lack leadership or concern...was going to try this place but not now after reading all this - thanks for saving me time.

Source: Google

★ 1

Been a lifetime member for 20 years now... This facility by far is the worst. It's not worth the premium cost. It's dirty and the staff seems to think that they are the commodity. It's not worth the membership. SANDY SPRINGS, ALPHARETTA & John's Creek are better locations and cheaper. Out door roof top pool. Looks like a kiddy pool. No basket ball court. This location is more of a spa then a gym.

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★ 4

Life has has been hard my husband passed away October 8th he was 68 years old. He will be truly missed.

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★ 5

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★ 5

Best lifetime although it is without a cold plunge

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★ 1

The tour tells you one thing and the rules are apparently different. $450 later and I am not even allowed to swim in the pool after sunset. Complete nonsense. And manager doesn’t respond of course.

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★ 5

No place Or club, like Lifetime. The amenities are second to none

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★ 1

I won’t be joining this gym until Mishkat Lightwala is removed from his position.

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★ 5

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★ 1

Dear Lifetime Gym Management,

Since staff and management are not interested i'll share my extreme disappointment with my experiences at Lifetime Buckhead here. As a long-time member, I expected a higher level of service and commitment to member satisfaction, but my recent encounters have left me disheartened.

First and foremost, I have witnessed a rapid decline in the gym's overall cleanliness and maintenance. Equipment frequently shows signs of wear and tear, with some machines out of service for extended periods. This not only hinders my workout routine but also raises concerns about safety. This is not the standard I would expect from a gym with a premium monthly Membership fee.

One of the other big issues at this location is the fact that group class Alpha and GTX have the music playing at such high volumes that it becomes impossible to hear my own music or even engage in a conversation with your workout partner or even a trainer. very uncomfortable

The frontdesk staff is focused on their personal conversations, on their phones or meals, coffee that it feels bothersome to them for members to want to be checked in which results in getting checked in with no greeting or even a smile!!

The lack of management being on site or even caring shows throughout the club - Very disappointing!!

Source: Google

★ 1

This place was nice.....on day 1. Operations here suuuuuuuuucccccckkkkkkksss. It's supposed to be a luxury gym and LifeTime is trying to have all of their Life TV show some exclusiveness to the experience, but it's not here at Buckhead. Buckhead Atlanta location is one of the worst locations for Lifetime I've been too. They don't replenish their dispensers in the men's room, they turn off the steam room b/c they don't to have to maintain it, there are floating pieces of toilet paper in their "exclusive" roof top pool and it's not from the wind blowing stuff into the pool as mentioned by the staff, they don't take pride in offering a luxurious experience to their members and i'm DYING for Equinox to come in and offer a true luxurious gym b/c 90% of people that want a refuge and get away to relax, and work and shower in place that is not looking like a $5/ mo gym vs. the hundreds of dollars one pay for the location. Equinox, here me out, if you come to Buckhead, tailor not to those that have money, but that those who know how to behave with money. Respect, cleanliness, and people will open up wallets. I travel to dozens of their nationwide locations and can name my favorites w/o a problem (Nashville diamond location is one of the better ones IMHO) but this place is a total rip off and waiting for a legit, luxurious gym to open up in Atlanta where Ops quality of service matches the monthly fees being charged.

Source: Google

★ 2

Most gyms conduct loud, music-infused classes inside a room. Here, they conduct classes out in the open with the music blaring. The people who work out in the cardio section adjacent to this area have to contend with glaring music and incessant shouting.

When they opened, they promoted the place by offering a unique machine not found in other gyms - a novelty and selling point for membership -- the lateral elliptical. Days in, the machines were removed for… wait for it… even more treadmills. They never brought those machines back. They lied and said they would.

The gym is extremely loud. It’s unnerving. You can’t focus or concentrate and have to turn up the volume of your headphones/earbuds to dangerous levels.

Cheap treadmills. Planet Fitness’ are better – and Planet Fitness is $10 month – not $270. These treadmills don’t even let you track your heart rate and have no built-in fan.

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★ 5

Great facilities and lots of classes to choose from. I'm especially impressed with the front desk staff - Chase was incredibly kind and patient.

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★ 1

When you pay $300 per month, you expect all the classes to be free as well. It's dumb to pay extra for pilates and personal training and every other club associated things. Floor managers are bad. Manager is the worst. Really poor customer service.

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★ 5

Great facility, friendly and supportive staff and classes schedule is the best. Great instructors and great events

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★ 1

Join this gym only if you want to be insulted and ignored by the floor managers

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★ 5

Investment in my health. You have to see it to believe it.

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★ 5

Great Gym. Exspensive buy worth it!

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★ 5

Great gym, good classes. Pricey but worth it.

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★ 1

Very unprofessional! I work in Phipps plaza and went to the gym to find out more information about it. The lady asked me what do I want and after I told her she told me to go look online and that it’s 2 something a month as if I couldn’t afford it. And before I could ask for a tour or anything. She walked away. It was in 08/13/2023 around 4:30 just incase management wants to know who the individual was. And needs to look at the camera 👌

Source: Google

★ 1

Wanted to sign up for a membership and had a bad experience with the front desk lady. Rude customer service at front desk. The lady dose not know how to talk to people.

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★ 5

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★ 1

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★ 1

If you’re looking for a gym gym, this is not the place! They don’t like weights being dropped, loading machines heavy, not allowed to have backpacks, etc. it’s definitely not worth the monthly membership, I’ve been to several gyms that have a price 1/10 the cost and are much better. It’s more of a seen be seen gym, you want a gym where you go for pictures. Sure go for it but I’m telling you even the trainers there don’t workout there 90% of the time. NOT TOO MENTION THE GUEST PASS! You are only allowed 2 guest passes a month and you’re not allowed to bring the same guest more than once within a 3 month period!

Source: Google

★ 3

EDIT:
After being a member for several months, it has become increasingly frustrating when I come for a workout to find that an ALPHA class has taken over a large portion of the weight area. They blast awful remixes of hip hop songs like it's a college frat party, and the trainers (pridefully) kick you off of any racks or benches or anything in their "area" whether it's being used or not. You might be wondering, don't they have an entire floor of studios for group exercise classes? Why are they taking over the general workout space, blocking normal members from using it? I'm wondering the same thing.

Original review:
This place is pretty legit. Obviously everything is new, but they really have some top notch equipment, and a large variety of it too. Whether you want dumbbells with half-pound increments or 4 different type of elliptical machines, this place has it all. Not that I'm any kind of fitness club aficionado, but I like it. Lots of benches and barbells and stuff. I've never had to wait for a machine, even during peak times, even the week after New Year's. I expect it will get even better once the lazy losers realize their resolution to get in shape isn't happening and they quit lol. Locker rooms are big with DIY combo lockers. Never used the showers but they look nice too. The cafe is real convenient, though I wish they had a bigger selection of protein and sports drinks. I guess they want you to buy their freshly made smoothies. That's just fine but I'm a busy guy and don't always have time to wait for all that! I did overhear some guy in line telling the woman behind him that the chicken salad they make at the cafe is the only reason he joined this gym, so I guess there's that.

Source: Google

★ 5

Really nice gym. Blad in the spa is amazing also.

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★ 5

A great rooftop, especially for a gym

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★ 2

-I workout here at different times 6 days a week
-Equipment NOT AVAILABLE certain hours (massage guns, normatec boots, etc).
-Join now and you’ll pay for the pool extra while everyone else is included
-Trainers: GTX coach takes the rowers even though they have some and none left for normal people training. Doesn’t put them back.
-Alpha class turns the music so loud it conflicts with the other music coming out of the overhead speakers. It’s like edm vs rock at times and super annoying.
- Ab (blue) mats all broke and are still BROKEN.
- Squat racks are always taken since class uses theirs during peak hours
-The squat pads are always missing and they only have one smith and one sled press and are always taken.
-All the Stairmasters face glass while treadmills face outward and TVs.
-Jump ropers are everywhere even in the aisles and you can’t walk around.

Source: Google

★ 1

We decided to leave the club for the time being. However, since the time we asked to cancel I’ve been charged incorrect fees and have been messaging/asking them to clarify and adjust since mid June. Our company was on this and we’re working on moving their memberships as well. Customer service should be till the end and this makes us not want to come back at all. A bit disappointed honestly. Please learn from this and do better for your other members.

Source: Google

★ 5

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★ 3

Overall good club but unfortunately many areas to work on
- everyone is always trying to sell you add ons like the ridiculous price for the membership wasn’t enough.
- It’s not an all inclusive membership as it’s portrayed
- products in the bathrooms are pretty bad
- machines frequently break and they take very long to fix them
- Pilates should be included in the membership
- the mats and jumping ropes are nasty looking, all teared up
- stay away from all “complementary” services. They’ll try to sell you pills, $300+ facials, solo Pilates sessions, etc and be VERY pushy about it.

Overall a nice looking facility that for many is convenient in terms of location but is lacking many things for the price tag

Source: Google

★ 1

Not family friendly!!

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★ 5

The best and most luxurious fitness center in Georgia. Cafe, spa, salon, rooftop pool. All attached to Hotel Nobu and Phipps Plaza mall

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★ 1

This location is beautiful with wonderful amenities. Unfortunately, we are rating it one star because like other members have complained of, this location is NOT family friendly. Kids can only use the pools from 10am-1pm on Monday-Friday and not at all on Saturday AND Sunday. Most children are at school or Summer Camp during those hours. Instead, on the weekends they rent out the cabanas near the pool where non-members who are guests of members are able to enjoy the pool amenities as if we are in Miami at a day party. Smh. For the amount of money we pay in monthly membership for a family this is ridiculous. Instead of catering to the members it seems as though they are just trying to make extra money. We’re hoping their policy in this regard will quickly change. Also, the nursery staff are not CPR certified and hardly have any training in childcare which is concerning. Last, reformer Pilates (and some other classes) are not included in the monthly membership fee (which is North of $450 for our family). The extra cost to purchase a pass is almost double what one would pay to take Pilates in the Buckhead area. This should definitely be something that is included in the membership.

Source: Google

★ 5

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★ 5

Excellent staff and nice facility. I can spend an entire day here!

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★ 5

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★ 1

This membership is a scam. They will trick you into signing up without mentioning everything they sold you on is an added fee. How are you going to charge 250$ a person to use the pool, not allow guest pass use unless they pay 80$ extra per day. That’s insanity. I’m canceling my membership - would not recommend

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★ 5

Very nice spacious. Great staff

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★ 5

There’s only 1 thing I absolutely hate about this gym and that’s the parking. The gates block off parking during work hours for the offices forcing us to park way above or very far from the door. I pay a premium price for a premium experience and the gates should prioritize all lifetime members not just the lifetime work members. The gates should close off guests/visitors as they would be considered the inconveniences 🤷🏾‍♀️

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★ 3

SMH

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★ 5

I love it!! My home away from home! Temple shrine safe space. Thank you for being here!!🙏🏾🤗 appreciate you all!

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★ 5

Loving it so far...

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★ 4

Not very family friendly. Kids can only use the pools from 10am-1pm on Monday-Friday and not at all on Saturday AND Sunday. Most children are at school between 10am and 1pm. Also, they have had at least 1 class cancellations in the kids club each week. If you have kids, join another club. Otherwise it's a clean nice facility with well appointed amenities. The group fitness instructors are really good.

Source: Google

★ 1

This location is already worst than the others. I have been trying to upgrade my membership for over a week and no one has answered the phone or called me back.

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★ 5

I had a 5 star experience at Lifetime! I had never been to a Lifetime before and honestly I was excited, intimidated and nervous. Icey, Rohan, and Eric gave exceptional customer service by making me feel welcomed and at home. They were all so happy and authentic, I want to go back to just visit them! Thank you all for a great first experience. (:

Source: Google

★ 5

Although I had a negative interaction with one of the trainers prior, the facilities are well kept and Terrell is and awesome trainer.

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★ 3

Not family friendly. Kids under 12 are not allowed in the pool on weekends and have limited family pool hours on weekdays. Limited amenities.

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★ 3

I recently joined LifeTime Fitness at Buckhead and overall the club is quite nice. However, there are a few inconveniences that could be improved upon. Firstly, the spa area's whirlpool, sauna and steam rooms have no hooks to hang anything - this would be very useful! Secondly, they do not accept Gpay or Apple pay as payment which is a bit of an issue as many people do not wish to carry wallets to the gym. Since I could not pay I could not eat lunch today. If these two issues were addressed it would greatly improve my experience at LifeTime Buckhead.

Source: Google

★ 2

Why is reformer Pilates not included in a $450 monthly membership. I get it’s $280 for one person but even my previous unlimited Pilates membership was not that much. It should definitely be included. This gym is nice looks wise but it lacks so much for the price. No tennis, indoor pool, basketball, pickle ball, literally just classes and a weight room.

Source: Google

★ 3

It was my 1st time at this location and I encountered couple intrusive guys. I wrapped up my workout and headed out. Didn't enjoy it. The gym was nice though.

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★ 1

Without informing the members, they recently removed elegant ellipticals. Replaced them with more treadmills. When asked the reason, they said no one was using it and suggested to use the other kind of ellipticals present. The problem is the ones that are available now are smaller in size and doesn't feel 100% functional for someone who's 6'2

Source: Google

★ 5

Premium health club location in Atlanta!

This place is already so nice, from the people running the location to how clean the lounge area is, it is ranked as a premier lifetime location!

If you already a lifetime member that travels to various metro areas this one is a great destination.

Source: Google

★ 2

Frustrating experience to deal with management. Multiple calls and multiple emails result in no resolution to questions. The facility is nice as are the instructors, but poor customer service.

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★ 5

Definitely worth the LA Fitness upgrade

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★ 3

My initial experience was great until these alpha classes literally take 60% of the squat racks during peak times. Even if the class starts in half an hour the trainer is already harassing you to get out of the work space. It’s annoying and super inconvenient.

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★ 5

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★ 1

Got rid of all of the Arc Machines at this location, just to add more treadmills.

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★ 5

Impressive!
Love the bar area with a variety of beverages and coffee.
There's also a happy hour!

Source: Google

★ 5

Lifetime buckhead is a great gym with top notch facilities. The staff is very welcoming and helpful, especially Rohan!

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★ 5

Lifetime at Buckhead is definitely one of the best gyms I’ve been to. The facilities are absolutely amazing! The staff, especially Rohan is exceptional!

Source: Google

★ 5

Rohan represents among the highest levels of customer service I have experienced. From the moment I walked in he greeted me with a great smile and answered all of my new member questions. In addition, the sign up process was smooth and I was able to maximize my membership benefits through his knowledge. The facility is brand new and maintaining a high level of cleanliness. Happy to be a Lifetime member.

Source: Google

★ 5

This gym/club is everything, definitely going to get a membership here!! Customer service is top notch, Icey was knowledgeable, and friendly with a bubbly personality. She answered all of my questions and made me feel welcome. Check it out for yourself, ask for Icey!

Source: Google

★ 5

Lifetime at Phipps is an oasis like no other. I recently immigrated from India and was greeted by a fellow Indian man my first day. This man was nothing but charismatic and a pleasure to be around. He introduced me to a world of fitness and leisure I did not know was a possibility. Where else can one say they did hot yoga, ate a delicious burrito from the cafe and washed it down with a shot of tequila? Heaven that’s where. Lifetime is heaven. And to the fellow Indian man, Rohan, I appreciate your hospitality and will continue my membership for years to come.

Source: Google

★ 5

Amazing equipment, facility and classes. I love working out here. The staff, in particular Rohan, is so friendly and helpful!

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★ 5

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★ 2

As mentioned in previous reviews, I am the unfortunate soul that got punched by the short-tempered manager... Sadly the manger did win the fight and for that reason I will not be coming back to this location.

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★ 5

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★ 5

Great facility and the only named gym with steam room in Atlanta perimeter area.

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★ 5

Amazing. Simply amazing. Facilities, decor, equipment, space, design, people….all amazing. Expensive….but still a bargain.

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★ 5

Opened end of last year. Initially easily accessible to all equipments as not many members but now I would stay away on Saturday mornings as difficult to find any open equipments. Regardless a very clean and serene place. Price is quite steep so be mindful of that. Oh one more thing! It would be nice if people use stairs instead of elevators if they are only going down two stairs.

Source: Google

★ 5

Great place!

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★ 1

My 8-year-old son and I were taking a shower in the family room at Lifetime Fitness around 7pm and were traumatized by a male security who was a former police officer, loudly knocked on our glass shower door while we fully naked and aggressively told us that I was not supposed to be in there. I replied that my son was in the shower with me. He then waited for us to come out and entered the bathroom to explain why he banged on the door. I tried to accept his apology but later realized that if he was listening at the shower door, he would have heard me and my son talking.
The next day my husband called GM to explain happened and he asked me if the security touched us and because he did not touch us, there was no grounds forn termination. Then I asked if I should cancel my $ 400-a-month membership he replied "what's my member number". I told him that we were comming to speak to him in person. When we arrived he was introducing himself to another member in front of me but he realized I was the person, he told me to make an appointment to speak to him. I was outraged.
We no loger feel comfortable with this business because of the disregard for women and children.
I feel when he saw an Asian woman and a black Man that he disregard our membership to the gym. There was no de-escalation process knowing we were upset and needed an explaination or apology for what happened.

Source: Google

★ 5

I love the entire team at Buckhead 🫶🏾 - it’s literally a luxury country club in the middle of the city!!

Source: Google

★ 5

Phenomenal - the facility, amenities, equipment, staff, classes are all top notch. Nothing like it in Atlanta. You truly get what you pay for. Highly recommended.

Source: Google

★ 5

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★ 5

Changing my rating because after a rough first impression, Eric reached out promptly, invited us back, was friendly, professional, and made it a great experience. The spa staff were absolutely lovely. The place is clean, spacious, and very impressive. Thank you Eric for responding so quickly. Glad we gave it a second chance.

Source: Google

★ 3

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★ 5

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★ 5

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★ 5

When it comes to athletic clubs there is nothing that beats LifeTime Buckhead! From the amenities, staff, and overall feel of the club, I’ve been blown away. Highly recommend LifeTime for people interested in achieving their fitness goals and at the same time having a great time networking and meeting new people. This is not just a gym it’s an athletic resort!

Source: Google

★ 5

Great gym but it’s new and expensive so I would expect that. Classes and instructors and amazing and the spa has great services. Lots of parking and perfect location. Awesome outdoor pool which will be even better in the summer for cocktails!

Source: Google

★ 5

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★ 1

The general manager was horrible to us! I am so mad because the rest of the staff was great but we just can not be members. Will spend our money somewhere else.
Take a look at your General Manager, Mishkat Lightwala.
Also the parking deck does not have security as promised.
My Jeep could barley get through the entry way. He told me to complain to the landlord.
He Could care less. When I was leaving he said have a good day and I said thanks for ruining my day, and he said “It was my pleasure” blown away.
I contacted the corporate office two days ago. They promised to call me back in 24 hours. We’re on day three no response.

#LTBuckhead #LoveYourLife #FoundingMember

Good Luck

Source: Google

★ 4

I think the club is great and the equipment is top tier. However, the only issue that I have is the promotion with the Life Cafe. They’re advertising Buy 10, get the 11th free, BUT once you turn the card over it’s informing you that certain items will be discounted. Apparently, it’s nothing free so don’t expect it.

Source: Google

★ 5

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★ 5

I just love this place! I get excited every time I’m on my way to Lifetime Buckhead! The staff, the environment, and the other gym goers have the best energy! Shantel, Eric, Matt, Chris, Veronica, and the rest of the staff are very friendly, helpful, and professional! You get a chance to get a serious workout in, stretch, chat a little, take a good shower, sauna, take a second shower, and just overall destress and find your Zen! 10/10 experience.

Source: Google

★ 5

Great experience with so much equipment and really good customer service.

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★ 5

Paraíso, lindo lugar

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★ 5

The best high-end gym in Buckhead

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★ 5

Very clean with great staff

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★ 5

Such an awesome facility! Has everything you could need. The GM Mishkat is very helpful and responsive as well.

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★ 5

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★ 5

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★ 1

would honestly give 0 stars if i could, not a friendly location especially considering the price that you have to pay, the manager of this location is very rude and thinks they are above everyone, even heard him refer to someone with a disability as "slow", if you can find somewhere else i certainly would! other than mishkait, the rest of the staff is friendly, they should consider letting the manager go and promoting jonathan or eric!! place would be much more enjoyable

Source: Google

★ 5

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★ 5

Great people and wonderful place to work out.

Source: Google