★ 5

Staff member, Jake helped me sign up for Silver Sneakers classes today. He was very personable, knowledgeable about club offerings n policies, assisted me in downloading the Onelife app and showed the class' studio location. Such a nice young man and made my entrance to Onelife Fitness center a positive experience! Thanks, Jake. Great job. Nita Roberts

Source: Google

★ 5

Could not have had a better customer service as I experienced with the general manager Luke. He really cares for his members and listens to concerns. He is an asset to this club and members. Great location, clean and excellent gym. Thank you Luke for making this a great place to workout.

Source: Google

★ 5

The staff is fantastic and hence the stars, but the business charges an annual maintenance fee and you can tell that very little goes to updating the machines. The place is large and offers many different rooms, but has limited plates, dumbbells and no duplicates of commonly used equipment (which creates a bottleneck). Overall the equipment is ancient. It’s as if this gym is where all the other locations drop off their broken and outdated equipment.

Update: January 2025
Ice machine broken, water fountain broken, toilets clogged, urinals broken, machines broken and over crowded. Staff is still fantastic! Yet the gym is crumbling to the ground.

Update: Nov. 2025
New weights! Nice job ownership! Now we are talking!

Source: Google

★ 5

I stopped by for a day pass drop-in, two days in a row. It is one of the nicest gyms of visited. The layout is really great. It definitely didn't feel crowded. I used the free weights, machines and sauna. They have two great functional fitness areas, a pool, a hot tub, spinning studio, cinema cardio.... I didn't use those but they looked great. The locker room is one of the nicest gym locker rooms, with sauna in the locker room, next to showers. It was perfect.

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★ 5

Excellent customer service

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★ 5

Best place I have been ever for my health and so much fun. Been telling all my friends. Jea. ELLIS

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★ 5

I have been a member for a few years now. Everyone is always so welcoming and helpful in my fitness journey. I always look forward to coming here to workout.

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★ 5

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★ 5

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★ 5

Great gym. Nice staff and clients are friendly too.

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★ 4

Love this gym, great staff, patrons are respectful and most importantly NO Filming. People come here to workout not make YouTube videos

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★ 5

Super nice and helpful!

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★ 5

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★ 5

I love this gym, group fitness is awesome! Shout out to Ana and Stephanie for a super fun Pump class today! 💜💪 Yoga with Tammy is a real treat too.

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★ 5

Saturday spin class was great! Thanks Stephanie!!

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★ 5

I tragically lost a large sum of cash in the gym parking lot and with the help of One Life's amazing employee Cadizsh Norford who went out of his way to locate an honest lady who reported the lost cash and was succeasfully able to aid in getting the lost money back to me. I am foreveor grateful to Cadizsh and the whole experience has restored my faith in humanity! Thank you so much!

Source: Google

★ 5

Ben A. Is the best personal trainer ever for me the last two years at OneLife!’

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★ 5

KARAN IS THE ABSOLUTE BEST TRAINER EVER!!!

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★ 5

I have been a member of Onelife (Crabapple) and love it!!!! Everyone is always so kind and supportive!! My trainer Rebecca Belles is EVERYTHING!!!!

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★ 5

Best gym! Best people! Amazing service… is like you are working out in your house

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★ 5

I was so intimidated to join a gym but the staff made me feel so comfortable and gave great options for a newbie. My trainer Vinny is incredible. I've gotten stronger and more confident in just the 2 months I've been coming. Great facility and great staff!

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★ 5

The whole team up front is fantastic and make the best shakes ..

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★ 5

I love this gym! The staff is so friendly and always makes me feel at home - plus the gym is clean and organized every time I go.

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★ 5

Been coming here for a couple years. Great gym. My kids love the staff. And thanks for the free smoothie :)

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★ 5

Been going since 2010 when it was Atlanta fitness and by far the most elite gym in the area

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★ 5

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★ 5

I originally joined this gym two weeks before the Covid shut down. And I was so impressed with the way they let me suspend and eventually end my membership that five years later when I started thinking about finding a gym, I was inclined to come back here and I’m glad I did. I spend most of my time in the yoga studio and the pool, but this gym has everything I could possibly imagine wanting or needing and the people are just great! The hours are really good. They work for people like me who wanna get a work out before 6 AM and people who prefer their evenings.

Source: Google

★ 5

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★ 3

They have classes but the free ones here are like zumba and yoga type stuff. The ones I'd actually want to take (HIIT and other strenuous stuff) cost extra and shut down a room that I like to use, right when I'm able to get to the gym. So that's frustrating and disappointing. Gyms I've been to previously had those kinds of classes at no extra cost. But I guess that keeps the base price lower than what it would otherwise be.

Other than that, though, it's a pretty good gym. It's spacious, has a good mix of equipment/machines/etc. It's not too crowded, has a range of ages and abilities, isn't intimidating, is pretty utilitarian, neither super fancy nor spartan and grungy. The staff at the front are very nice; haven't interacted with anyone else.

A family plan would be nice. I'm kind of on the fence about paying full adult membership price for my teenaged kids; for now, during the summer, I'm making them go regularly enough, but once school starts back up, I can't imagine it'll be worth it.

[Updated: I think they recently shortened their hours to end at 6pm on weekends. Or if it was always that way, Google had it wrong up until a day or two before the day I wanted to do a weekend late workout with my daughter. Either way, I wish they didn't close early on weekends.]

Source: Google

★ 1

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★ 5

This is the best gym! It has great amenities: hydro massage beds, pool, hot tub, kids club and a smoothie bar, which has been a huge hit with the kids. Everyone is super friendly and helpful, but I need to give a special shout out to Matt who is an unbelievable stretch therapist and trainer! Thank you so much, I now look forward to going to the gym, the kids, too! I’d give more than 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ‘s if I could!

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★ 5

I highly recommend Chris Caso as a personal trainer… He is the BEST. You will see results in your fitness!!

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★ 5

Amazing club! Luke and team are great! Highly recommend.

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★ 5

Every time I’ve come in, the staff has been friendly and welcoming without ever making me feel pressured in purchases. The gym is always clean and well kept, and there’s plenty of space so it never feels crowded. The added bonus of childcare makes it even better for parents.

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★ 5

The staff is so friendly! I really look forward to my workouts here.

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★ 5

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★ 5

Front desk has phenomenal customer service! Gym has excellent equipment. People are very nice and accommodating! 100% recommend to anyone within 10 miles of this location!

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★ 5

I’ve been coming back!!! Every summer for 4 years while at college and have lived my experience! The staff and equipment is TOP NOTCH!!

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★ 5

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★ 3

Gym quality has dwindled within the last year or so. Broken/ damaged equipment - (theres a machine thats been out of order for almost a couple months) operational issues (outlets in the whirlpool and swim area dont work. Whirlpool is never hot, just lukewarm. Sauna is unpredictable.) I only come to this gym cause its close to my work and I can get a workout in after I am off. Staff are friendly and helpful. Fairly clean locker room.

Source: Google

★ 5

We love this gym!
My husband and I usually come during the week, but today we decided to bring our baby and try out the ClubKid service. It was a great experience! The staff was super friendly, the environment feels safe, and everything is clean and well organized.

📸 In the photo, our son testing the leg press machine… the perfect weight for a 14 month old is 10 oz per leg 😄. Definitely the gym’s youngest member!

Thank you, Onelife Fitness Crabapple, for thinking of the whole family 🧡

Source: Google

★ 3

I have been coming to One Life for 9+ yrs now. A few yrs ago their longterm management and team members left, trainers have remained the same for the most part, they are great! I personally do not utilize them but a lot of the other local community parents do.

My biggest qualms with this location is they don’t deep clean EVER! The rafters, fans, and in-between the stationary machines have years of collected dust and dead skin. And the sauna… they let it get so bad every few years that they eventually replace the boards… Even the padded workout matts have years of hair and dust in the cracks. It’s honestly extremely gross. Deep cleaning in any public facility should happen quarterly aligned with closed days/ holidays, minimum 2x a year (don’t be cheap One Life, pay a service or use the local high school kids).

Lastly, they over sold their memberships years ago.

The only reason I still come is because I can literally walk here. But the only time it’s not packed is 5:30am - 7am and any time after 9pm during the weekdays. On weekends don’t ever try to come before 1pm…

Source: Google

★ 5

Luke the General Manager is the best at what he does

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★ 5

I've gone to One Life for multiple multiple years and for that I like it a whole lot. Everybody so personable. I trained with Molly a couple years back and she is so friendly and knowledgeable. I go to Hot yoga pretty much every week. The instructor that I see is BJ and she is quite knowledgeable and personable. Highly recommend!

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★ 5

It’s the best gym ever
I joined 13 years ago love it

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★ 5

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★ 3

Was way better when Ben was there… way too many teenagers & creepy men

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★ 5

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★ 5

Personal training and stretch is fantastic. Love the small gym feel in a big gym environment, all the equipment I need! Staff and members are friendly and always helpful! I have a lower back problem that flares up occasionally, Matt has been able to fix it everytime!

Source: Google

★ 5

Personal Training staff is very friendly and super knowledgeable. The STRETCH & RECOVERY program at Crabapple is out of this world, simply amazing experience!

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★ 5

Great facility, great staff. Personal training team is awesome!

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★ 5

I've been a member at Onelife - Crabapple for several years now. The staff is friendly and helpful! The gym has everything I need for my workouts and is always clean. I've worked with several different trainers there over the years and they've all been amazing and knowledgeable. I recommend this gym! I couldn't be happier!

Source: Google

★ 5

Great place to workout. Depending on when you get here it could be busy.

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★ 5

I've been only going to this gym for a little while but it seems to be nice everybody is friendly and it is very clean.
So my experience so far I would recommend this place to my friends and family

Source: Google

★ 1

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★ 5

Great Gym & Excellent Staff!

Onelife Fitness in Crabapple is always clean, well-maintained, and equipped with everything you need for a great workout. The atmosphere is welcoming, whether you’re lifting weights, taking a class, or just getting in some cardio. The gym also features a tanning bed, a standing tanning unit, and hydro massage beds, adding extra perks to the experience.

A special shoutout to Raul—he truly goes above and beyond! His energy, professionalism, and knowledge make a huge difference. Whether you need guidance, motivation, or just a friendly face at the gym, Raul is always there to help.

Highly recommend this gym to anyone looking for a great place to train!

Source: Google

★ 1

Customer service and policy’s need some serious work. I was charged for an entire year, when I was told my membership had already been cancelled, twice. It’s also extremely crowded.

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★ 5

Excellently trained class leaders, clean and well maintained workout area, fun way to exercise thoroughly in an hour.
I always fell refreshed, stronger and calm after having a 1 hour workout.

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★ 4

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★ 5

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★ 3

Was a great gym when it started but it has really gone downhill. Many of the TV's don't work or are all tuned to the same station. I saw two people trip on bags others left on the floor on two separate occasions. Even though, there are signs up that say "no equipment bags on floor", they don't enforce anything. There is going to be a significant accident there someday.
People often just sit for several minutes on equipment using their phones or chatting with people.
Machines are often needing repairs. It's frustrating to see a nice gym start to fall apart

Source: Google

★ 5

We've come here for a few years. It's been a positive experience. Other than the holidays, it's never overly crowded. Though it does fill up in prime time. Staff is friendly and the place is clean.
We also do Zone 4, which is great (I've never done fitness classes before this and find it to be a good motivational environment that allows me in my own headspace, while fostering the "peer pressure" to go harder).

I see a ton of bad reviews for this location regarding tough cancellation policies and shady business practices. While I can't comment on them, I can say that when I needed to postpone my membership for a month due to travel, the request was accommodated with no hassles.

Having other locations in the area add to the convenience factor.

We recommend Onelife.

Source: Google

★ 1

Look at ALL the one star reviews below!! 👇ZERO STARS if I could. This place has hidden charges out the wazzo?! My $35 per month ends up being over $ 60 per month, and require 3 month notice before you quit. THEY ARE SCAMMERS. Then they charge you $ 150 cancel fee when you want to quit. HORRIBLE, you have been warned

Source: Google

★ 1

Decent gym, but their business practices are appalling and shameful. I purchased a one-month temporary pass, as I was moving out of the country the following month—a fact I explicitly communicated to them. However, without my knowledge, the General Manager forged my signature, changed my email to prevent notifications, and fraudulently signed me up for a one-year contract. To make matters worse, she even added a fake, nonexistent person to the contract.

It took me three exhausting months of back-and-forth with their support team to void the clearly illegal contract, stop unauthorized charges and receive a refund. While they may greet you with a smile, beware—these one-star reviews paint an accurate picture of the kind of business experience you can expect here.

Source: Google

★ 5

Been lifting here 5 years. Great Equipment even better staff (especially ma boy Ben). Feels like Home

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★ 5

This gym is the most amazing, friendly gym! Plus most importantly it has every piece of equipment you could ever want or need, a lap pool, spinning and any and every class you could ever want. I also used the personal trainers 2x a week. David has been incredible and has helped me to lose over 17 pounds already. I’m devoted to this gym! It’s my home away from home!!

Source: Google

★ 5

This gym offers everything you need with the most helpful staff. The trainers and front desk staff are all very professional and work with a great attitude.

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★ 1

Egregious cancellation. I emailed initially on 8/1 and wasn’t responded to after I followed up on 8/23. Thus, they are trying to bill me for another cycle for September to October after I move away! 3 week replies for a cancellation is insane and should not be blamed on the customer! If a manager sees this, I’d be happy to settle the balance for September with no fees and no charge for September to October!

Source: Google

★ 1

Charged ~$3000 with no word from personal trainer and not received refund. Canceled and stopped going. Being told 197$ balance will be sent to collections. If you sign up don’t expect to be able to cancel anytime with no repercussions.

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★ 5

The staff and the manager are very attentive and helpful.
The group classes are amazing.

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★ 5

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★ 1

It smells like old feet in this place, If it’s packed or empty. Join elsewhere, they don’t put anything back into the facility at all.

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★ 5

Fantastic gym. Great trainers and staff. Very clean facility. Definitely recommend.

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★ 4

Busy, neat, energetic, lots to do, friendly, fun place.

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★ 5

Excellent gym that I’ve been going to for over a year now. Great vibe in here overall, with mostly functional machines. Great selection of cables, free weights, and other equipment. This place desperately needs a second pec-dec; every time I need to use the one here 4-5 people surround it like a bunch of vultures, which makes using it pretty awkward. Other than that, this place is great. By far the best of the OneLives I’ve been to.

Source: Google

★ 5

no complaints :) i wish they were open longer on sunday though

Source: Google

★ 2

Would give 2.5 stars if possible.

Pros: The staff are all fantastic, very nice, welcoming, and accommodating of any questions or needs the members have. The gym is pretty nice, and it seems like they try to keep it clean. The movie theater cardio room is a cool idea, I haven’t seen something similar at a lot of other gyms.

Cons: The equipment doesn’t get updated very often, and some of the dumb bells look like they haven’t been replaced since the gym opened. They also lack duplicates of some very commonly used machines (pec deck, hack squat) which can mean waiting around especially during peak hours. They use a different company to handle billing and that company makes it as difficult as possible if you want to pause or cancel your membership.

Overall, not great, not terrible.

Source: Google

★ 1

My wife and I have two kids under two years of age and we drive the extra distance to the Holly Springs location because the daycare at Crabapple is awful, simply put. I don’t care to take the time to elaborate but there is a night & day difference in the daycare. My daughter is excited to go to Holly Springs, while I have to bribe her into the Crabapple gym. I try again every 6 months thinking it has to be better but it never is.. so disappointing because Crabapple is much more convenient for our family but Holly Springs is clearly much better operated and managed.

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★ 5

This is by far the best Onelife! Super clean and great staff. Alyssa is super helpful!

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★ 5

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★ 1

Terrible customer service. Was overcharged $130 and no one can tell me why or fix it. Tried to contact corporate because the local gym cannot fix it and have not received a call or email back.

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★ 3

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★ 1

Went for a tour yesterday and was completely disrespected. Intentional ignorance of a tour that was worthy of a gym that does not care. I’m certain the corporation would not want that representation. They Lost a family membership that day but we lost so much more - faith in humanity!

Source: Google

★ 1

DO NOT GET A MEMBERSHIP HERE, now don’t get me wrong it is a nice gym but I bought a membership here in December with the intention of going quite often, however with soccer season starting and the gym being 20 mins from my house I never have time to go. Because of this I have tried to cancel my membership 4 different times online through the app. Then I have sent an official cancellation letter which I have had no response to in any way. So just keep it in mind that if you are not going to be using this gym consistently and getting your moneys worth you will be stuck paying month after month without a way to cancel the membership because staff simply ignores the request too.

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★ 5

Love everything about this gym and THIS location. super friendly staff! Hands down best gym experience overall. Best equipment. Best floor plan layout. Can’t beat it! HIGHLY RECOMMENDED.

Mariam (:

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★ 5

Been coming here almost 6 years. Great gym. Great staff.

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★ 1

I used to love this gym, but can’t stand walking in there now. The gym is overcrowded even in the slow times and you can’t get on equipment. There is always equipment broken for weeks. Went in there yesterday and brought my son into the kids club and all the tvs were broken and kids were just sitting there with nothing to do. I am very disappointed with how badly this gym is now managed.

Source: Google

★ 5

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★ 5

Great facility with every piece of equipment you need. Sometimes crowded but that is the nature of the beast. All employees are friendly and helpful.

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★ 5

Very friendly place to exercise.

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★ 3

Good equipment options and interior styling. Pricing is good for what you get. The major downsides are that the facility and equipment are not clean and I never see anyone cleaning anything. Hot tub at this location doesn't heat well. It is in an embarrassing state compared to the Perimeter location. Also note this gym is location is crowded if you don't like that. You sign a one-year contract on day one.

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★ 5

I love this gym. I have been going to the one in Dawsonville because it is close to my job. I miss this one because you must immediately use a machine. I am returning to the habit of going in the morning but easier said than done.

Source: Google

★ 1

This gym is unethical at best borderline criminal is more like it. While living in Georgia we enjoyed the facilities and classes just fine but in May of 2022 we moved from the state across the country. Before we left we “canceled” in person was told great just follow it up with an email; no email address was provided but we used the crabapple email address thinking that was acceptable. Since then we have emailed repeatedly, sent a certified letter, blocked the merchant with our credit card (they change their merchant id number regularly so it only works temporarily) and still have managed to get charged every month. Only today after I threatened to call the police and file a fraud charge was I informed there was a “special” email address for cancellations. Their own records show that we haven’t stepped foot in the gym in over 600 days. Yet, we have been charged consistently even though we have tried again and again to cancel. Beware it’s great while it lasts but when you want to leave it will cost you loads of money, time and energy.

Source: Google

★ 1

Worst one life there is I love one life but this is the worst with all the teenagers who just hog the mechines and waste everyone’s time and money

Source: Google

★ 1

The gym is nice with good facilities and a good equipment. What really ticks me off is we have tried to cancel the member ship about 4 times and we keep getting charged. We have followed their instructions on emailing their membership group and they still charge us. This shady business practice that some gyms deal in drives me crazy. To me it doesn't mater how nice your facility is if you have no integrity.

Source: Google

★ 5

Love it here, the Perfect setting for Females to work out safely, with professionals who knows exactly how to help you get and keep a banging Body.✅

Source: Google

★ 5

It isn’t often that I take the opportunity to write a scrupulous review about a Fitness Instructor, but in this instance my words are an understatement to describe the zealousness and monumental delivery that Suki, the Zumba instructor, brings not only to our class, but to OneLife Fitness as a whole. The time she invests into her choreography to ensure that the delivery of her class is soulful is profound. The way she uses her gift of dancing to edify those around her is something you cannot put a price on. Ernest and I truly appreciate the dedication that Suki puts in. It is rare to find someone who so intentionally uses their energy as a channel of proclivity to spread the joy and gratitude within themselves to those of us in class. We cannot say enough about the quality of Suki’s class as a whole. All day we have been speaking of how today’s class was the best ZUMBA class either of have ever taken in our lives (which speaks volume, as we both have taken countless classes with instructors, ZES’s, etc). OneLife- you found an amazing gal! ☺️

Source: Google

★ 5

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★ 4

This review is because of the air conditioning and is not a reflection of the staff. I give the staff 5 stars.

The one star is because the air conditioning has been broken for a while now and there’s no excuse as to why it’s broken in the middle of summer with 90° days. The reason it’s a big deal is because it basically feels like you might as well be outside during your workouts, especially in the powerlifting room and (used to be basketball court) secondary weight lifting room. Also, there’s equipment in the powerlifting room that was coming apart as I was using it.

OneLife, what’s your plan to fix this?

P.S. - I don’t want a generic “HR/ I’m sorry to hear…” answer to this. This isn’t the social media manager’s responsibility, it’s the decision maker for OneLife Crabapple. I know there’s been other complaints but no response. Unacceptable.

July 19 Update - OneLife has fixed the air conditioning issue and responded to my review and listened to what I said. Updated to four stars!

Source: Google

★ 1

It's a great gym if you like to work out in a place where the temperature is 79 degrees. It has been like this for a very long time and the management/owner does not care to fix it !!!!

Source: Google

★ 1

The AC in the gym has not been working for 3 weeks now. With the hot weather we are experiencing, it really affects our performance and workout.
Despite multiple complaints, there seems to be no action taken or communication from the General Manager around steps being taken or a timeline for the fix.
Is Onelife Fitness - Crabapple cutting costs at the customers’ expense?
We have been members for many years and this is very disappointing!! They are taking existing members for granted.

New members- please think twice before joining.

Source: Google

★ 1

This gym needs a serious renovation. I won’t list all of the things that are either broken or poor quality and about to broken. Please update your gym and bring it up to the standards the other locations have been brought up to. Thanks.

Source: Google

★ 5

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★ 5

Love my PT and staff!! This Onelife Fitness is well maintained. Only area of improvement is that PT members need a dedicated space. Please get rid of movie room and dedicate this space for PT (racks, benches, weights).

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★ 5

Super clean facility. Well staffed and willing to answer all questions and make observations.
Vinny Barone is a fantastic trainer!

Source: Google

★ 2

Gym is really nice and staff is very friendly, just pray you don't have to ever cancel or you'll have to jump through hoops and pay more fees than make any sense at all. It's a shame, would loved to have recommended them. They say after every post like this that they can't find your account. They can, they just want it to look like these are fake reviews i assume which they aren't. The corporate office had no trouble finding my account and I already emailed them at the email address they said to email them at.

Source: Google

★ 1

SCAM ALERT!! Signed up for personal training for 12 weeks. Trainer was late, didn't show up, scheduled wrong days, and was sick. Lost count of the sessions. Went to cancel when I thought I had 4 sessions left but found out there was 3 left. So they wanted to charge me another month for not giving them a 1 month notice. No empathy on their part. Came home canceled my credit card. Will never go there again. I think this is dome by design to scam you out of money. NEVER sign up with recurring payment. They can fleece your account, even if you put a stop payment on you card. Luckily, I do monthly payments but still cancelled my card out of an abundance of caution.

Heads Up! The Auto Reply is just that, an auto reply. They are not responding to my email. Buyer beware. It is like the Hotel California. You can check in, but you can't check out!

Source: Google

★ 1

Closes super early on weekends for some reason

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★ 1

Typical gym high pressure sales. After 3 months never used and decided to get a pro-rated refund. Was given a number to call, they said to call the GM at the gym. Left multiple messages with no return call. Sad as I had intended to rejoin after I was better organized/motivated but not now...

Source: Google

★ 5

Convenient location in downtown crabapple. Kids center, movie room, personal training, and other various classes including spin and hot yoga.

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★ 5

Best staff experiences everytime. Sean is the man, hardest worker and always does what he can to make things work for his members. Gym has all new equipment, and its pretty much always in order. Best commercial gym in the area by far.

Source: Google

★ 1

I loved this gym , but now it getting worse and worse. Men shower doesn’t have hot water longer than month. Today hot tub was cold! We were waiting whole week when we can come and sit in hot tub. We are very upset and will think to cancel our membership

Source: Google

★ 1

Completely lied to me regarding cancellation in order to get me to sign up my family. Never informed me it is a 12 month agreement with an early cancellation fee and buy out option + last months dues + any dues that process in the next 30 days. Very unhonest when asked during sign up.

Source: Google

★ 1

READ YOUR CONTRACT FULLY. I cannot cancel my membership without proving I’ve moved 15 miles away and need to give advance due notice TO STOP PAYING. Horrible predatory contract

Source: Google

★ 4

I like the amenities here and the separate gyms within the gym in rooms that are almost hidden. The Sauna and whirlpool are great and consistently maintained. Plenty of stairmasters and treadmills and squat racks in the side room.

Only downside is the amount of kids here. It really should be 18 and up if not 21 and up. And I have a sneaking suspicion if you are an adult and come alone, they have some kids' parent follow you around here for whatever reason. Don't let your kids join and adult gym if you are paranoid about other adults and leave your conspiracy theories out of the gym!

Source: Google

★ 4

Great gym! Cost effective and super nice.

The missing star is thanks to maybe the dumbest men in the Milton/crabapple area that can’t seem to understand how to use a sauna without breaking it every few months. Dude you drank 90 IPA’s this week, the extra 15 degrees you gain with a wet paper towel on the thermostat ain’t the fix….

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★ 5

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★ 5

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★ 1

Do yourself a favor and DON'T sign your kids up for the family plan! Called to request cancellation for our child who is under 16yrs old and was told "they can't cancel unless they move..." Completely ridiculous! After further argument they agreed to cancel for a $100 fee! Unbelievable! Worst customer service experience and the policy towards kid memberships is awful!!!

Source: Google

★ 1

The drinking water was intentionally lukewarm to sell, and the pool water was supposed to be lukewarm, but it was too cold to purposely prevent swimming for a long time.

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★ 5

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★ 5

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★ 4

Beware of Cockroaches in the mens restroom.

But otherwise, Hanni Himmo was great!!! Answered all of my questions and fulfilled my ridiculous requests. He was personable, engaging, and very accommodating! And then the second day I went, Daniel Young was just as great, going above and beyond to make mine and my fiancé’s experience great!

Source: Google

★ 5

My fiancée and I are from out of town and needed a gym for the weekend. Not only did Onelife satisfy each of our gym-related needs, but they have many amenities and affordable commodities that make the Onelife experience more than worthwhile. Specifically, my fiancée and I have so far enjoyed their in-house tanning salon (free to members), their salt water pool, their versatile weight room, and their in-house movie theatre where you can run on the treadmill while watching a theatre-style movie!

Throughout our time here, we were helped by Onelife employee Hani Himmo. Not only did we find him to be very warm, kind, and personable, but he consistently went above and beyond in meeting our needs as guests to the gym. He made our experience all the more worth while, and he is a huge part behind why we will keep coming back to Onelife in the future!

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★ 5

Great place to work out super clean, good equipment and nice staff, worth the extra money!

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★ 5

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★ 1

Great gym but they will gladly screw you out of your money i destituted the charges with my credit card company and blocked them from charging me when I quit and they just started charging from a different gym location absolutely ridiculous

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★ 2

Don’t waste your money. If you ever try to get out of your membership they will screw you even if you are moving to another state such as Alaska where one life does not exist….they make you write letters. Send in pay stubs, utility bills. Proof of new residence just to cancel a 20 dollar membership for a 14 year old.

I finally got so fed up dealing with them I just paid the year off. They people are used car salesman and basically run a criminal enterprise when it came Mrs to memberships. They will screw u.

Good riddance

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★ 3

Hits ... Clean gym. For those that are complaining about cleanliness, you haven't been to other gyms. Plenty of good equipment for the gym size.

Misses ... Not enough plates for anyone to use the benches. If one person is using leg press, there are zero remaining. Tons of teenagers, being teenagers. Pretty much taking up space hanging out. This is definitely a family fitness center. Accept that and its all good.

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★ 4

It's a clean and nice GYM. Wish the ♿ handicap stalls would have shower chair that you could sit on while you get dressed. Be aware that you have to walk thru the gym to get to the pool and hot tub. There is a second women's locker room closer to the pool area but it only has one handicap stall. But you don't have to walk thru the gym.

The water is nice and hot in the hot tub. Lots of different workout equipment. Staff is friendly. There is a machine that helps get rid of excess water from your bathing suit. Only problem you have to bring in your own plastic bag.

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★ 5

OneLife has been great with a large selection of weights, machines, and other training areas. Lots of classes and something for everyone. Been a OneLife customer for probably 10 years at this point.

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★ 5

Friendly staff, good atmosphere and well maintained.

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★ 4

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★ 5

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★ 5

Great amenities for the price. Gym is always kept clean and staff very friendly 👌!

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★ 2

The “complimentary” training session is like signing up to get pitched by a used car salesman for an hour. Hidden yearly maintenance costs just show up on your bank account w/ no warning. Quality of the gym overall is good, nice equipment and facilities but the customer service is most important to me and so I won’t be re-newing or recommending to
A friend.

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★ 3

Great gym but why are you closing at 6 on Saturday and Sunday? Seems too early

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★ 1

Josh..some form of manager made excuses and actually blamed me, the customer, that his staff didn't place notes in properly about my desire to place my account on hold due to Covid. It isnt my fault that Covid has impacted their business. By not telling me correct information, I was charged additional fees in an attempt to follow the process and cancel my account. He then was flip and smart on the phone about the event. It only proves that my purchase if an elliptical and Peleton is better money spent that being part of One Life at Crabapple! Don't join...it isnt worth it

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★ 2

This gym is short on plates for bench press machines. Incline bench press often has no plates available so you have to borrow from other places. Today I wanted to use resistance bands for rotator cuff exercises; after much searching I found them in the group fitness area locked up. When I asked for help getting them unlocked they told me the instructors have the keys and they couldn’t help.

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★ 5

BUFF DADDY

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★ 1

Be careful. They will tell you they are signing you up month to month but put you in a year contract. I tried to cancel several times. They said I would have to pay a $59 cancellation fee and yet they are still drafting out of my account.

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★ 5

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★ 3

I like the gym, especially how the powerlifting area is separate from the main floor, but it seems like I’m always trying to find plates and barbell clamps. Not sure if it’s because they don’t have enough or if people constantly misplace them but dang is it frustrating.

One of the trainers here, Chase is super awesome and I do look forward to seeing him here, however the management here could use some work. I brought up a piece of broken equipment and was given no response combined with a look of “wtf do you want me to do about this.” Equipment is still broken 2 weeks later as I’m writing this.

Tons of teenagers here, but I’m finding that to be a theme of every Onelife these days so it is what it is.

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★ 1

Stayed as long as I could stand it. When this place was owned by Atlanta Fitness it was good. The management here(Amber) and their corporate office just give excuses of why the gum isn't CLEAN? Why the employees are so unfriendly and the equipment is always dirty and no staff out cleaning...or why have sanitizer dispensers that are ALWAYS empty. Then they send out surveys...but never change their course of practice. So me and my girls are leaving and we are sharing with other members better options for fitness in our area...if they so choose

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★ 5

Great place to workout! Nice staff and clean equipments!

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★ 5

Best gym in Georgia. Very clean and great equipment.

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★ 4

Just joined at the Crabapple location. The facility has a good selection of machines. The staff was very friendly.

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★ 5

Top quality place, for a great price would recommend to anyone looking for a gym. Employees are some of the best around.

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★ 5

Great staff but they are the only ones wearing masks except for me!

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★ 1

The gym was ok. Good trainers and somewhat sanitary conditions. When you try to cancel your membership you get caught in a scam involving a nefarious ABC financial (I'm not kidding that's their name) and you will get the endless runaround while they contineto syphon money from your account. Thinking about joining?, don't. Thinking about quitiing? Do it now before ABC (already been conned) claims another victim.

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★ 4

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★ 5

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★ 5

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★ 1

Very disappointed in this location I worked out several times and I would say 12 out of 15 people never wiped down there equipment despite signs everywhere saying to do so, also walking around in locker room no shirt and barefoot just nasty, hell it's just sickening i can clearly see we will have an outbreak in there area of not all ready they just dont care. The club has done a great job putting cleaning stations out and signs but doesn't do much good if people just dont care!! Despite all of that your all in my prayers..

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★ 5

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★ 5

Jessica & Amber at the front desk are the epitome of great role models. They make you feel welcome and genuinely care. The team they form creates a positive environment! Great range of equipment. Clean and professional. Busy at typical morning and Evening hours.

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★ 5

It has the feel of a luxury gym with a more affordable price. Most of the equipment is brand new. Plenty of weights and machines as well as open turf areas. It can get pretty crowded for an hour or too after work but pretty empty after that. Definitely one of my favorite places to workout.

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★ 4

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★ 5

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★ 1

I had my daughter registered to onelife fitness in February 2019 and at registration I specifically asked the manager whether we could cancel our membership any time we want. And he said we definitely can cancel any month we want. Due to our heavy schedule we could not take our daughter to fitness and asked them to stop our membership in March. They asked us to write them an email. We did but they continued to charge our Amex card. Then after a month I asked them again what to do. They said to send them not an email but a letter for cancelation. I did that too but nothing has changed. They continued charging my credit card. I asked Amex to inquire the case and Onelife told them that My daughter needs doctor report so that they can cancel the membership. Ten months passed already but they keep charging me. Please somebody help me to get rid of these people !!! These people our crooks and make sure that you don’t fall into same trap.

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★ 5

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★ 5

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★ 5

Great staff, equipment, and entertainment. Work out while watching a movie makes the run/bike fly by.

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★ 5

Love this gym.... Harold and Rebecca and everyone here is awesome and helpful.... highly recommend.... Money well spent every month

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★ 5

Just had my first class at this club! The energy was awesome. I will definitely be back. Jessica, Hyuk, Josh, and Suki were so welcoming!

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★ 4

I've been a member for a year now, and I like it. I usually go to the one on Hammond, but I'll be staying near Crabapple for a couple of weeks so I'll going to that one for the most part until I leave this part of town.

I just lift there, nothing else. There's a space called Functional Fitness (no idea why) that now contains some powerlifting and some (a couple) strong man implements. I've been begging the location at Hammond to get an SSB bar so I can squat when I aggravate a shoulder injury. They haven't yet (still holding out hope), but the one in Crabapple has one. I'm excited about trying it soon.

The clientele tends to be split between high school kids and their parents, and retired folks. Of course, that seems to be the demographics of that area.

It's not huge - although far from small - as far as gyms go, but they efficiently use their space. There's quite a bit and variety of equipment there.

It's you're in the market for a gym, give this place a shot.

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★ 1

Not even worth wasting money in a gym like this. They are not honest with what they are doing, and every since I cancelled my membership they still are taking money. BEWARE OF WHAT THEY ARE DOING.

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★ 5

I love this place! Everyone is so nice and the employees really care about the customers. Chase (Clayton) is a fantastic personal trainer. He really cares about how his clients are improving and goes above and beyond with his training. He’s super knowledgeable about fitness and health and knows just what to say so that you understand the movement.

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★ 5

Great gym with a wide variety of equipment.

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★ 5

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★ 1

Members and potential members BEWARE! The only thing that will be sufficient enough for the staff to "allow" you to cancel your membership is an alien abduction or death. Since when did simply paying a cancellation fee not suffice if you felt the gym was not a good fit for you. They rope you in, and make it nearly impossible to get out of their clutches. Could explain the reason their clubs are popping up every where...

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★ 5

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★ 2

Attended this gym for six months, nothing special rather small, but it's an ok starter gym.

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★ 1

Small gym, equipment is frequently down and staff is rude.

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★ 5

Friendly. Amazing childcare staff. Weights available even when busy. Great classes. Clean

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★ 5

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★ 1

While this gym has a lot of equipment and plenty of activities for adults to take advantage of, it's billing practices are downright shady and remind me of car salesman tactics. If you cancel your membership, you incur all these fees that they do not disclose to you up front. Their billing company ABC Financial is no help as they are just enforcing contract agreements and do not offer any sort of customer service to remedy billing disputes. Ultimately if you cancel you have to pay for another month's worth of gym time plus your fee goes up for going off auto pay. Then they don't even send you a final bill. They send text messages saying there is an issue with your account. One Life can do better than this. They just don't because they want your money...

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★ 5

Great facilities and nice staff. Price is very fair for amenities offered.

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★ 5

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★ 1

They will do or say anything to get you hooked onto those monthly payments. Remember gyms make their money off of the people who don't use their product but still pay for it. They charged me a "club enhancement fee" of 40 dollars ONE DAY before my membership ended because I was moving out of state. I have been a member of this club on and off for years and enjoyed my time there, but the people running this place are a bunch of con artists.

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★ 5

I have been coming to this gym for six years. I love the staff. I love the facility. I love the fact that they open so early for the Dawn Patrol. It really is the perfect local gym!

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★ 5

Very clean and everyone is friendly, BEST personal training program in town .

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★ 5

Great gym!

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★ 5

We love this gym! We purchased memberships before the gym was even built and lived through the growing pains of remodeling. The gym is clean, the staff is great and the enhancements are wonderful! We do several group classes as well as work with individual trainers and exercise independently. We have our favorites, but we have enjoyed all the group class instructors as well as trainers. This is a very "family friendly" gym which gives a relaxed feel overall. I saw where others were upset about issues cancelling memberships. Not sure why they have had issues. We adopted two teens, added them, all the kids grew and moved out, some come back for summers, add tanning, drop tanning - the list goes on! We are constantly adding and dropping memberships and features and have never had an issue. You do have to put it in WRITING, which I know some techies can't grasp, but it is seamless then :) Highly recommend this gym!!

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★ 5

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★ 5

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★ 5

Great gym. It's always clean, the staff is friendly, and it's never too crowded (even during lunch and after work lets out at 5). The expansion and new organization of the place opened it up a lot and added a lot of potential for exciting new exercises.

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★ 5

Awesome gym

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★ 5

Awesome environment, awesome community, awesome gym, awesome equipment, awesome staff , awesome trainers .What else do you need? Best gym out there right now!

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★ 5

Great gym. Couldn’t ask for more. Especially the cleanliness. All around great environment.

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★ 5

Love the crabapple location. Staff knows my name and kids names. Members are friendly and the gym is immaculate. Cleanliness is huge and they're 10/10

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★ 5

Amazing. Phenomenal, amazing staff and trainers! Going to current location will quit and join Onelife. 20 times better then in the other gym.

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★ 5

Great place!!! Very clean, staff is full of energy and I love the equipment!!

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★ 5

I love this gym. It's very clean, has nice equipment and great classes. The staff is friendly as well.

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★ 1

scammers .they"ll sell you anything ,yes its a nice and clean gym, lots of space ,great place to workout . price is decent , but wait until you have to cancel your membership. !! .

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★ 4

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★ 5

I was one of the first to join this gym before it was even built. Love it! So lucky it’s nearby. Great classes, caring and knowledgeable instructors, and super clean. The brand new Pool and jacuzzi are a big plus. Super nice members too. Definitely a top notch facility.

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★ 5

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★ 2

Nice programs and facility. Except no pool. Also not recommended if you are here for less than a year. Getting out of contract because you moved is a huge hassle. I had to move after 6 months and it took the remaining 6 months to get out of the year long contract because the proof of new address with billings and other legal documents "get lost in emails". Got ripped off even after their policy clearly stated that I can get out of the contract without penalty if I happen to move out of vicinity of their clubs.

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★ 5

Great gym. Good value.

Source: Google