★ 5

Great gym. Great people. Never a wait. Just left the Windermere Onelife Fitness. Love the gym being open on Sunday.

Source: Google

★ 1

Extremely disappointed with Onelife Fitness. We personally went in back in July to freeze and suspend our account and were told everything was taken care of. We trusted their word completely — only to find out later that nothing was actually done. It’s incredibly frustrating to be misled like this after doing everything the right way. This kind of unprofessionalism and lack of accountability is unacceptable. We truly expected better from a company like Onelife.
I would not recommend Onelife to anyone who cares about their money.

Source: Google

★ 5

One Life Windermere is a great place to workout. They have added multiple cable racks, a separate leg area, a huge green space, etc. All of these additions have actually made the gym more spacious and easier to workout in, even during crowded hours. Great place to workout for young and older people. Their staff is very friendly and helpful. The Kids area is also very nice. All the staff that watch the kiddos are very friendly and nice. The front desk staff is great and they keep the place very clean. There is someone constantly cleaning the floors, dusting the machines, etc.

Source: Google

★ 4

Upon mentioning that my kids club membership was added in error , the GM Alexa called back and has assured to take care of the situation. Appreciate the promptness . I have never had issues with the gym which is really great
.

Source: Google

★ 5

Great gym. Clean. New equipment coming in. Friendly people, both staff and other patrons. Just a great solid experience

Source: Google

★ 2

Would not recommend. They don't seem to have a code of conduct which makes it frustrating when people are playing their music loud, talking on their phones, staying on equipment for extended periods of time, etc. They are also very non-customer friendly as it relates to personal training and scheduling, but love to take your money and make cancelling delayed to get that last payment. There are other gyms in the area, I would not recommend this one.

Source: Google

★ 2

I've been able to go to majority of the OneLife Fitness locations throughout metro and greater Atlanta and this may be the worst location, but not for the reasons you may think.

I've been at this location for a little over a year now and I have to give props to the workers first and foremost. I've seen them do their job and more as they've had to re-rack weights left behind by gym members. The main issue I've had over the past year are the gym members themselves. Never have I ever been around as many inconsiderate members in the gym as this location.

Whether it be weights not being re-racked, excessive ego-lifting, lack of spatial awareness, lack of courtesy/politeness, grouping up and gossiping in less than ideal areas, and/or taking thirst traps (mainly the guys) in and outside the locker rooms. None of this is new to me to be clear, it's the amount of occurrences of everything at this gym that makes it very concerning.

I unfortunately would not recommend this location.

Source: Google

★ 2

I loved this gym for about the first year I was here but many constant inconveniences have soured my opinion. people here have never heard of common gym curtesy or general curtesy in their lives. the gym added a new expansion to its leg area and have not added an appropriate amount of weights to make up for the new racks/machines. weights were never where they were supposed to be in the first place. The sauna is unable to heat up anywhere near as hot as other locations(vickery and dawsonville). if something breaks you can bet you won’t be using it within 3-6 months.

Source: Google

★ 5

I’ve been training with Steven Hanson at Onelife Wendermere for 4 months, and I couldn’t be more satisfied. He is incredibly knowledgeable, supportive, and motivating. Every session is well-structured, challenging, and tailored to my goals. I’ve seen real progress in my strength.

Source: Google

★ 5

Shout out to my trainer, Yasmin. Your approach to training has made a huge difference in my life. I love the fact that you incorporate strength training, stability, flexibility and stretching. You are keeping me fit able to play A1 tennis with girls 15 years younger than me. Thank you!👏🏻👏🏻👏🏻

Source: Google

★ 2

This gym is alright. pretty nice for the price you pay per month, which explains why it’s insanely packed at all times. One thing i’ve noticed that frequently bothers me is that people RARELY wipe down equipment after use or re rack their weights here. it gets really old having to clean up after someone when you’re just trying to workout.

Source: Google

★ 5

I’ve been working out at Onelife Fitness for last few months with personal trainer Miles Pullen, and I couldn’t be more impressed. He’s been incredibly effective in tailoring workouts to my stamina and fitness level, pushing me just the right amount to help me improve.
His personalized approach and motivational style make a real difference. If you're looking for results and a trainer who truly understands how to get you there, I highly recommend working with Miles.

Source: Google

★ 5

Great atmosphere and very lively environment. Best place to workout. My free Personal Training session with Miles was phenomenal! He knows how to target the exact muscle groups in the best ways! Highly Highly Recommend Him!

Source: Google

★ 5

Doing peronal training Miles has been great. He asked all the right questions to tailor my training for my specific situation, and so far I'm seeing great results. Definitely recommend.

Source: Google

★ 5

Great facility and excellent personal trainers. Very reasonably priced!

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★ 5

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★ 2

The facility is clean and the class itself was great. I also appreciated that the manager told me massage chair use was unlimited, which was helpful because I had sore muscles from a workout the day before.

However, I had several troubling interactions with the front desk staff. When I asked about a one-day pass, I was abruptly asked if I lived nearby and was denied in a very dismissive tone. Later, when I used the massage chair, the staff member looked like she was about to smile but suddenly frowned at me and just said “Two” — repeatedly — in a cold and unfriendly tone.

I used the chair for a few short sessions, well within what the manager had said was allowed. Despite that, she continued to treat me as if I were doing something wrong. Even when I said “thank you,” I received no response.

What made me especially uncomfortable was when she directed an elderly woman toward the massage area while I was still using one chair (there were two available). When the woman got upset, the staff members stared at me as if I was at fault — even though I was only using one chair, respectfully.

As an Asian guest, I couldn’t help but feel I was being treated differently. I truly hope this wasn’t intentional, but the consistent coldness and unspoken blame made me feel unwelcome.

I’m sharing this experience not to attack anyone, but in the hope that future guests — of all backgrounds — will be treated with fairness, kindness, and dignity.

Source: Google

★ 5

I've had an amazing experience at Onelife Fitness! The gym is welcoming and well-equipped. A huge shoutout to my gym trainer, Miles. He's knowledgeable and truly cares about helping you reach your gym goals. If you're a beginner looking for guidance and need someone to walk you through the basics, I would definitely recommend training with Miles. You won't be disappointed.

Source: Google

★ 5

I’ve been in this gym for a couple years now and trained with multiple personal trainers. I am currently working with Miles Pullen and he’s been one of my favorite trainers.

Miles pushes his clients and by training until failure with exercises to guarantee muscle growth. He is also great at working with accommodations. My first session with Miles was tough on me due to having a fully fused spine, but once I informed Miles of my condition, we were able to make a workout plan based on exercises I do on my own. I highly recommend Miles to anyone looking to gain muscle and lose fat.

Source: Google

★ 5

I’ve been training here for a few weeks now to enhance my performance beyond the basketball court and track, as I prepare for my upcoming collegiate basketball and track seasons. When we signed up for a membership, Miles was highly recommending I do personal training, and I decided to give it a try not fully knowing what to expect. Looking back, it was one of the best decisions I’ve made.

Since working with Miles, I’ve seen significant improvements in key areas like hip mobility, flexibility, explosiveness, change of direction, and pace, all of which have translated directly into better performance in both basketball and track. He’s also helped me lean out while gaining muscle, especially targeting stubborn areas like side fat, which is now completely gone.

If you’re considering personal training here, I highly recommend requesting Miles. He’s not only knowledgeable and results-driven, but also incredibly respectful, encouraging, and genuinely committed to helping you reach your goals.

Source: Google

★ 5

Miles is a great trainer. I highly recommend him.

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★ 5

Miles is a great trainer! I definitely recommend him to anyone!

Source: Google

★ 5

I love OneLife! The facility is great, the childcare is amazing and I’ve met with 2 different phenomenal personal trainers!
Kristie was amazing. She taught me a lot and pushed me way more than I would have pushed myself on my own.
Then I had the pleasure of training with Miles. He also taught me a lot and pushed me to my limits. He made sure my form was on point and is a very sweet, knowledgeable and professional trainer!

Source: Google

★ 5

Miles was a GREAT personal trainer, the gym equipment was good as well, the area was clean, and the service was quick and friendly.

Source: Google

★ 1

Worst experience of my life at the front desk. I have been a member for more than 5 years and recommend more than 10 friends who joined the gym at my recommendation. I have never ever been treated this way before. I came to enroll my son at the gym and requested for the same discount courtesy as what I and my family enjoy. I understand that gym couldn't extend the same courtesy which could have been communicated in a respectful manner however Tyler at the front desk was condescending. He snapped at me and told me why should you get any discount. I asked if I could talk to the manager. He withheld information and told me that he is the manager, which is incorrect and then told me that he is done talking to me and walked out on me. I requested other front desk guy to call him back because I wanted to get my son enrolled and once this guy came back. I tried again talking to him and he told me don't mom talk to me and again walked out on me. After that I again requested the other guy to call him and I was told he is busy and cannot step out.

Source: Google

★ 5

Miles is an excellent trainer pushing me to my limits!!

Source: Google

★ 5

Great gym with a welcoming atmosphere and and knowledgeable staff. The Kids Club is a huge bonus — safe, fun, and run by friendly staff who enjoy working with children. Highly recommended for parents!

Source: Google

★ 5

I absolutely love this gym—not only for the workouts, but especially for the amazing child care center. The staff at the Kids Club are incredible—so friendly, kind, and attentive. The kids I nanny for genuinely love coming here. The girls who work in the Kids Club are the sweetest and always make sure the kids feel safe, happy, and entertained. Highly recommend for any parents or caregivers looking for a gym with quality child care!

Source: Google

★ 5

My family and I love onelife so much! Especially the Windermere location! The gym equipment is great and easy to use and I also love the option to bring my kids in while I’m doing my workouts! I’ve done some personal training sessions with them and I feel like it definitely benefited me with my form and what’s necessary and what’s not. The staff throughout is very kind, from the front desk to the personal trainers but especially the kids club staff, they’re always so gentle with my kids, even my friends kids who have special needs. The only thing I would have to say is I wish the equipment was a tad bit cleaner from dust and stuff but I also understand it can’t be perfect! Love love this gym and everything it stands for!

Source: Google

★ 5

Miles the trainer was an excellent experience, he is very strong, nice and handsome. Will recommend. He will get you to ur goals and make you feel good!

Source: Google

★ 5

Coach Miles has been such a positive influence on my son. My husband and I have been doing our best to guide him toward a healthier lifestyle, but as any parent of a teenager knows, it can be a challenge. Coach Miles has a unique ability to connect with him and communicate in ways that we simply can’t. We are truly grateful for all the support and guidance he has provided in helping our son embrace a healthier way of living. Thank you, Coach, for making such a difference in our lives!

Source: Google

★ 5

Miles very good trainer, very energetic and kind! Must recommend

Source: Google

★ 5

Great place to workout! Highly recommend Miles as a personal trainer!!

Source: Google

★ 5

I’ve been coming to this location for 4 years now. My daughter has been attending this kids club for 4 years and my son since he was 6 weeks old. My children look forward to their time in kids club every single day. Over the years we’ve become so close to the staff, I’ve seen their love for my kids and we’ve found many of our favorite babysitters here. I can’t recommend this kids club enough, we’ve never had a bad experience and I can’t imagine trusting my kids in the care of anyone else!

Source: Google

★ 5

Appreciate the great trainers thanks Miles!

Source: Google

★ 5

Personal training with Steven Hanson. I learned a lot! Thank you Steve!

Source: Google

★ 2

I joined earlier this year and have really enjoyed the gym environment and facilities. I signed up with a personal trainer to support my fitness goals. At the time, I had a minor issue with knee pain when walking over 10k+ steps, and I wanted to improve strength with that in mind.
While my first trainer was supportive and enthusiastic, I unfortunately sustained a partial meniscus tear in my knee about two months into training, due to incorrect squat form. I had to take a two-week break to recover, and during that time, my trainer was replaced.
When I returned, I was surprised to find that the new trainer hadn’t been given any notes about my condition or previous sessions. In fact, I wasn’t even scheduled properly. This was really disappointing given the costs of these sessions. When I was working with my previous trainer, I appreciated her energy and commitment during our sessions. However, I did notice that there wasn’t always a clear continuity from one session to the next. It seemed like there wasn’t a consistent record of our progress or a plan tailored specifically to my goals and condition. As a result, some sessions felt more reactive than planned. It is important for trainers to maintain notes and a structured plan to ensure clients are progressing safely and effectively especially given the costs of these sessions.

Source: Google

★ 5

New to personal training at OneLife. Miles has made training rewarding. He is prompt, communicative, and flexible. He demonstrates and explains each exercise well and ensures correct form.

Source: Google

★ 5

Love this gym and i have been spending time there almost everyday.

Source: Google

★ 5

Natalia is truly an exceptional stretch coach! From the start, she took the time to understand my needs and areas of discomfort, creating a session that felt both personalized and highly effective.

Each session with Natalia leaves me feeling more mobile, relaxed, and in tune with my body. She has encouraging energy that makes the entire experience comfortable and productive. I’ve noticed real improvements in my flexibility and a significant reduction in tension and stiffness.

Whether you’re dealing with specific physical concerns or just want to move and feel better overall, Natalia is the go-to at Onelife. I’m so glad I found her – she’s made a big difference in my wellness routine.

Miles is amazing! He really knows his stuff when it comes to fitness and always brings great energy. His workouts are top-quality!

Source: Google

★ 1

**Rating: ★☆☆☆☆
As one of the few Black families attending Onelife Fitness Windermere, our experience has been deeply disappointing and disheartening. We encountered repeated issues, particularly in the Kids Club, where my children were treated differently in ways that felt subtle but persistent — the kind of covert discrimination that's hard to prove, but impossible to ignore.

When I raised these concerns, instead of meaningful dialogue or accountability, the response from General Manager Alexa was to hide behind vague policies. There was no effort to acknowledge the need for diversity training or address our concerns. In fact, our membership was canceled after I spoke out — a clear message that our voices weren’t welcome.

This gym may look inclusive on the surface, but our experience says otherwise. Until there is a leadership change and a real commitment to inclusion and equity, I cannot recommend this location. Families of color deserve better.

Source: Google

★ 5

Dear Krishnna and Seth,

Thanks Life time getting best PTs in town🙏

Thank you both for your incredible support and guidance. Your dedication, encouragement, and push to help me grow—physically has made a real impact.

Krishnna, your positive energy and focus on progress are always motivating.
Seth, your intensity and commitment to form and discipline keep me on track.

Grateful to have you both in my corner—thank you for helping me become stronger every day.

Source: Google

★ 5

I’ve been training with Coach Nason for the past 3 months, and the experience has been outstanding. His knowledge, dedication, and personalized approach have helped me make real progress toward my fitness goals. Whether it’s strength training, conditioning, or motivation, they know exactly how to push you without overdoing it. The workouts are always challenging but manageable, and I’ve noticed significant improvements in my form, endurance, and confidence. Highly recommend to anyone serious about improving their fitness.

Source: Google

★ 5

Great gym with excellent equipment and atmosphere. Huge thanks to my trainer Jayson-I’ve made amazing progress in strength and physique thanks to his guidance!

Source: Google

★ 5

Wow! Lots of equipment. Knowledgeable staff. Clean.

Source: Google

★ 5

Tyler our membership manager made everything easy! Onelife Windermere is the best!!

Source: Google

★ 5

Miles was the best ever PT with him immediately

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★ 5

Alexa and team are so amazing to all their guests. We came to the gym and were welcomed with excitement and helped direct us to the right place. Go see Miles (& the rest of the team) for personal training. You won’t be sorry!

Source: Google

★ 5

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★ 5

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★ 5

Want to take a moment to share my appreciation for the outstanding personal training at OneLife, Cumming location by Steven Hanson and he has been truly exceptional.

Steven consistently ensures proper form, takes the time to explain each exercise thoroughly, and demonstrates remarkable patience & flexibility. His dedication has made my training sessions both effective and enjoyable.

Thank you, Steven, for the excellent guidance and support!

Source: Google

★ 5

So I just started and I’m already in love. The center is clean and the staff is wonderful especially my personal trainer Miles. If you don’t have one, betta get you one!

Source: Google

★ 5

Miles is a fantastic trainer . Always on time, understanding my fitness goals and dedicated patience and dedication to on every session.

Source: Google

★ 5

I had an incredible chest and tri day for a birthday session with my trainer Miles. From the moment we started we was very professional and knowledgeable. He broke down every exercise that we did and made sure that i had the correct form and made sure that I was getting the most from every rep. What stood out to me the most was his energy and precision m

Source: Google

★ 5

Many thanks to the front desk staff - Kaden, Pete, Tyler, Stone, Erin, and Caroline - for providing a quality gym experience.

Source: Google

★ 5

I recently started with my personal trainer Miles . Had great experience so far .

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★ 5

The young man at the front desk, I believe his name is Kaden, is very helpful and friendly. You can tell he really enjoys being there and has established a great relationship with customers. Whenever I walk out of the gym he sees me and gets me a cup of ice, because he knows that’s my routine when leaving. Just wanted to express this thought and say I am very impressed

Source: Google

★ 5

Miles is a vey good coach as he pushes us beyond our limits and helps us get stronger

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very sweet and helpful staffs

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★ 5

Classes are great and the place is clean and brand new

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★ 5

BEST GYM EVER! PEOPLE Awesome GREAT SERVICE AND THE BEST MANAGER IN THE WORLD ALEXA!

Source: Google

★ 5

Love this place, so great, so friendly, so clean. Amazing gym, always love my workouts here!

Source: Google

★ 5

I just love Onelife Fitness! The staff here is GREAT!! So so sweet! Equipment is in great condition!

Source: Google

★ 5

If Picasso made gyms, this would be the Mona Lisa.

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★ 5

Love this gym! I've been a member for years and it is wonderful. The classes are my favorite - they have a great variety of classes at many different times and they are all so good! The class workout room is private and spacious with big windows. It's wonderful! All the class instructors are really nice and supportive and happy to help with modifications and advice.

The rest of the facility is great too! And the childcare is so convenient and affordable. My kids love the kids club and the kids room is very clean and organized. So happy to be a member!

Source: Google

★ 5

Love this gym!

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★ 5

I’ve been a member of this gym for about 4 years now. The facility is always clean, and the staff is consistently friendly and welcoming. My 5-year-old daughter loves the kids’ center. I’m so grateful to have a gym that offers reliable, quality childcare.

The only downside is the space is a bit on the smaller side for a gym, or at least in comparison to previous gyms I have been a member at. I wish they could expand to accommodate more equipment and members. Even so, the overall experience has been nothing short of great. Highly recommend.

Source: Google

★ 5

This is the best experience of my day. They have the best personnel and classes. Very friendly, patient and helpful!

Source: Google

★ 5

OneLife is the best! The staff and silver sneakers are fantastic! Tanya and Christina do a great job teaching.

Source: Google

★ 5

I come here 5 times a week and always have a great experience! Has great equipment and is super clean and has a great overall vibe.

Source: Google

★ 5

I love this gym! I have gone to this gym since 2019ish and the staff is always kind.

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★ 5

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★ 5

I love the Onelife Fitness Windermere gym. Enjoy the culture here. Glad I joined.

Source: Google

★ 5

Great gym fantastic yoga class by Tanya

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★ 5

Great silver sneakers class! We love Tanya!

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★ 5

Gym is great. Tanya is awesome!

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★ 5

Been going to Windermere for a long time and love it. Sarah and Laura are so nice!!

Source: Google

★ 5

Good clean gym! Usually not too busy. Always friendly and helpful staff.

Source: Google

★ 5

It’s best place for fitness gym . They have best personal trainers

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★ 5

I started coming to this gym in January. It has been a great experience. Friendly staff and a clean environment. This particular location isn’t huge but it has all the necessary machines, equipment, and free weights to craft a create fitness routine and experience. For the price of this gym monthly, I love that I’m not having to wait constantly on machines to be free but also am not breaking the bank. If you’re just getting started or are looking for a home gym, this place is what I recommend!

Source: Google

★ 5

Great gym!

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★ 5

Great service! Great atmosphere!

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★ 5

I have been going to the Windermere location for nearly two years. My personal trainer Yasmin is the reason I drive to this location even though I live closer to other gyms. She helped me gain strength and my health improved by leaps and bounds. She motivates and encourages me and I love her calm demeanor! Thank you Yasmin!

Source: Google

★ 5

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★ 1

They are fraud, for personal training, they literally rob you. Their trainers keep on canceling sessions and it becomes hard to get makeover. When you cancel sessions, you have to fill form, I went to gym, filled form in person and next month, again I see charge on my account. After I call them, they can't find form that I filled. They simply misplaced my form, need my money back. I already have due sessions on top of it they keep on charging. While joining sessions no paperwork required but for cancelation form becomes mandatory. If I don't get my payment back, I will name person here who I handed over form too. More than a month and they can't handle proper cancelations.

Source: Google

★ 5

I have been working out here for the better part of 10 years, always had awesome customer service, equipment and facility is nice, if you are into weightlifting it’s got everything you need. I also personally love the biking room!

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★ 5

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★ 5

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★ 5

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★ 5

The best childcare around! We love everyone on staff and they truly make me feel comfortable dropping my babies off and getting some time to myself. I love this gym and am very grateful to all the friendly staff and trainers

Source: Google

★ 5

I moved gyms because of the kid care here! The kids club is the best! My boys have so much fun and just love all the ladies that work in there!

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★ 5

One Life Windermere is a great community of staff and members! The gym is always clean and up to date with the latest equipment. Natalia Wilcox is an incredible personal trainer with her knowledge in nutrition and physical training!

Source: Google

★ 5

I can’t say enough great things about this gym - specifically the staff and ESPECIALLY the kids club ladies! I’ve been coming for almost four years to this location specifically because of the people who work here. My kids ( 4 yo, 2 yo, and 2 m) literally beg me to go to the gym because they love kids club so much. I come usually per early morning and I pretty much always walk in to someone - usually Sarah - cleaning and disinfecting EVERYTHING! They are all so sweet to my kids and to me, making sure I get my much needed time for myself as a mom. A lot of the ladies I see there have been there for YEARS - Erin B, Sarah, Caroline, Cari, Laura, Melissa, and Marina is newer but we love her just as much! You are all rockstars!

Source: Google

★ 5

Good equipments, awesome gym , everyday looking forward to workout here , nice staff

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★ 5

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★ 5

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★ 5

OneLife Windermere Kids Center is truly exceptional! I wasn’t even in the mood to come in today, but my daughter insisted because she absolutely loves the staff. Five stars every single day! ⭐️⭐️⭐️⭐️⭐️

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★ 5

Great Gym. Kristie is an amazing Trainer.

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★ 5

Kristie is an SME - Subject Matter Expert!!! No Excuses………..Earn It!!! Her Experience & Knowledge allows you to reach your Full Potential.

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★ 5

Great gym and the childcare is top notch

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★ 5

Great gym

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★ 5

Awesome gym. Staff is exceptional. Gym is very very clean. It is a nice family oriented gym. No muscle heads thinking they own the place and making feel uncomfortable. I would recommend this gym to my family and friends. I would be proud to bring my grandmother.

Source: Google

★ 5

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★ 5

I am loving my personal training- addicted in fact! Natalia is fun and an inspiration… and is not only helping me reach my goals but is making getting to the gym not a Herculean effort!

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★ 5

Great staff ask for trainers Darin and Natalia

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★ 2

I was tired of the typical planet fitness gyms that tried to sell their low cost rates but were not very clean and had broken equipment so I decided to check out Onelife Fitness in Crab Apple since it was $29 a month plus dues once a year, I think that’s an extra $15-30 and it seemed to be a step up from planet fitness, wow was I wrong. The first couple of years were great I was able to swim, get the occasional towel if I forgot my own and tan once a week. I moved and now go to the Windermere location and the last couple of years I’ve noticed more and more broken equipment, the showers and locker room are pretty dirty and as of today they tell me tanning, towel service and hydro beds are an extra $10 a month. When I asked for clarification on why it’s now costing the extra $10 a month (when they don’t even have a pool to justify a higher cost) I was told previous management didn’t enforce the policy. What a load of nonsense, just a way of having you pay more. These gyms take no accountability and just blame it on past management instead of notifying longtime customers of policy changes in advance.

Source: Google

★ 5

Kristie is an AWESOME Trainer. She took the time to find out what my goals are, then proactively checks in on how my body is doing prior to our session. She creates a custom training for us each week, but can quickly tweak an exercise if I’m having trouble with it. Kristie is happy to answer questions, and she has years of experience from which to draw.
As for the facilities, OneLife Fitness Windermere is top notch, plenty of equipment, friendly staff, and it’s kept super-clean!

Source: Google

★ 5

Kristie has been wonderful. She is both encouraging and challenging. An amazing combination. Each session I leave with new knowledge and empowered to put into practice.

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★ 5

After an "In Body" body composition evaluation, Kristie promised that I could lose 1% body fat if I trained with her for a month. I was quite skeptical. It's a month later and Kristie over-delivered. I am very pleased. Let's do another month!

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★ 5

Went to this gym for a while and talked to this manager, who was very handsome and tall. I think his name is Gage or something like that. Will be going back to this gym definitely

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★ 1

Never seen a gym this poorly maintained. Everything I used today was broken or damaged in such a way that it's a safety hazard

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★ 5

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★ 1

I saw a mishap in the sauna at Onelife Windermere Pkwy on 2/3/2025. As usual, there were two other ladies in the sauna when I entered the sauna post-workout. They left soon after I entered. A few minutes later, I realized the sauna was becoming excessively hot. When I looked up, I noticed that the thermostat had been covered with a napkin-like material. The sign on the door clearly states, "Do not cover the thermostat," which made me feel uneasy, so I decided to step out to inform the front desk. As I opened the door, the sauna’s sprinklers suddenly activated, startling me, and moments later, the fire alarm went off. I did not find anybody at the front desk. Only one rep was doing a sales pitch on the table next to the front desk. He didn't seem bothered by the fire alarm and continued as normal. I had to interrupt him to tell that the sauna had an issue.

The next day, I called the gym manager to ask about their safety protocols and what measures they planned to implement to prevent this from happening again. To my surprise, the manager stated that there were no plans to address the issue, insisting that the existing sign on the door was sufficient. When I raised concerns about customer safety—such as what could happen if the sprinklers failed or were tampered with just like the thermostat—the manager dismissively responded that they had no intention of taking any further action. He curtly stated, "It doesn’t matter."

Source: Google

★ 5

I’ve been going to the Windermere One Life for about 8 years. On Saturday 1/18/25 we had a sub for Body Pump class, her name was Rebecca Moore, and she was fabulous! She was energetic, fun, and she really went out of her way to teach a very large class the correct form. She was very good at explaining what moves were coming up as well. I just wanted to give her a shout out, she shared her personal journey towards health and I’m just so impressed with her!

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★ 2

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★ 5

Matthew Bell had great service

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★ 1

I would give them 0 if I could. DO NOT JOIN HERE BECAUSE IT WILL BE A NIGHTMARE IF You cancel the membership.

Signing up was easy and I was told that I can cancel anytime. I knew I may have to cancel if I had to start traveling for work. I clearly asked cancellation terms and I was told I will just have to pay annual fees if that is the time of the year, or else you can cancel without a hassle anytime.

What was not conveyed to me was this.

1. It is a 12-Month contract regardless what they say
2. Membership cancellation will be through an email address, nobody will talk to you and fitness center says it’s corporate who cancels and they do not help sort out all the nonsense terms that were never communicated.
3.Membership cancellation email support just keeps copy pasting what is there as a standard template, doesn’t answer clearly what you ask
4. Membership cannot be cancelled unless you pay one month dues for next month plus $59 fees to buy out and the annual charges. If you have a relocation proof, then they may consider waiving it off but they need address proof, nothing else is accepted as relocation like flight tickets etc

I have been telling them to cancel the membership, they have charged more than $100 since I requested to cancel but yet, not cancelling the membership. It has been a nightmare because no one helps in person and email support is useless and senseless. The fight via email is still going on and they don’t seem to care at all.

I would have paid one time fees and got out, had I known that they don’t care about customers but just trying to make more money month on month. Everybody needs to have their own terms and conditions to protect their business and I agree they must. The problem I have is with the dishonesty. No terms were communicated to just make me join. Once joined, they didn’t bother to care because they are just getting their monthly fees.

Club manger was useless, he said he cannot help. Ridiculous and pathetic customer service here, pay extra and join somewhere else where all of their conditions are listed on their website clearly.

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★ 1

No maintenance is performed. Most stuff is broke

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★ 1

Everything is broken... Absolutely no care for the equipment. Do a little maintenance so people don't get injured

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★ 1

Pretty nice gym but prices doubled in 2 years. Pretty greedy and annoying but it is what it is I suppose

As of dec 2024, every piece of equipment I used today is broken. Please please do maintenance to the equipment. They put no effort towards keeping the equipment maintained. It's really quite dangerous using this stuff with screws missing

Source: Google

★ 2

I've been a member here for roughly 4 to almost 5 months. Today is the 1st day there's a Indian kid wearing glasses with a red Plat pajamas oant who is doing more texting on his phone than working out. I've done more than 5 different exercises while he was in his 2nd machine. It's a gym, let's text on our phones at a gym. I had to get his attention from his phone to ask him if he's done and I finished 2 different exercises. There should be more stricter rules that people can't be on their phones texting while someone is trying to use those machines. I know people say well use other machines, I have and they're still on the same machine for the next hour texting doing nothing. Plus there are other members whose just go to your station without asking and I had to that twice. Am I invisible or something?

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★ 1

Every time I go they up the prices. They haven't put any money into this place and haven't even maintained the current equipment but keep doubling the prices every few months. Plus if you sign up for a commitment package it's impossible to cancel. They continued charging me 3 months after I canceled and would not refund. Go read the other reviews. They do this to everyone

Source: Google

★ 5

I really enjoy coming here and working out. The equipment is usually very well taken care of, and the staff are all very friendly.
Also, the dumbbells are always put back in the right spaces on the rack! This says a lot about how much the members care about their gym and being courteous to others.

Source: Google

★ 1

They just want your money and nothin else. No help from anybody when you need it. You will not be told what you are signing and then they will charge you for thousand different things other than your regular membership fees. The worst experience i have ever had in my life. Run people run.

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★ 5

The best place to workout in ATL

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★ 1

WARNING - AVOID TRAINING CONTRACTS! Don’t believe what they say about “their deals” and read the fine print before signing any training contract! If you want training sessions, only sign up for “pay as you go”.

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★ 1

AVOID TRAINING CONTRACTS. Read the fine print on your training contract and don’t believe “the deals” they verbally share. Training schedules are limited to trainer’s availability, training contracts are expenses, and breaking a training contract will cost you dearly. Only consider “train as you go”!!!

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★ 5

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★ 1

I would give zero stars if I could. They will trick you into signing personal training sessions and make you sign the contract without showing or explaining properly. Be extremely cautious about signing for personal training sessions. They will not email a copy of contract which keeps you in dark. Do not believe a word they say. They will keep changing what they say. Shady practice and unprofessional behavior from managers.

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★ 1

Deceptive Practices and Hidden Contracts - Beware of Cancellation Hassles

I don’t usually write reviews, especially for minor issues, but I feel compelled to share this to help others avoid the same situation.
I signed up for 16 personal training sessions at $35 each, as did my wife. After completing those, I was unsure how many more sessions I would need. I had no plans to buy more until the training manager approached me at the gym and suggested a monthly option, stating that I could cancel anytime. It seemed reasonable at $152/month for four classes, so I agreed, assuming there was no long-term commitment. There was no mention of a contract or any cancellation fees. A couple of months later, my situation changed, and I needed to cancel. That’s when the nightmare began. I was told that I had to physically visit the gym, but only when the training manager was available – and he wasn’t always around. When I finally managed to meet with him and requested to cancel, I was shocked to be informed that I had somehow signed a six-month contract. I never signed anything in person, but apparently, they emailed me something that supposedly bound me to this agreement. I’ve now paid $400+ for unused personal trainer/cancellation fees because of this deceptive practice.
I am trying to cancel my Gym membership also as I don’t want to deal with this business anymore. You can’t call them and cancel. You need to email member services and they will respond back in a day or two. Going through this process now.

If you’re considering signing up for the personal trainer, be extremely careful. They lure you in with flexible terms but trap you in contracts you never intended to commit to. I would recommend looking elsewhere to avoid these shady tactics.

P.S. This review is not a reflection of the individual trainer or the facility itself, my issue lies solely with the misleading way the training program is sold and managed.

Source: Google

★ 1

Scam Alert: I want to warn anyone considering signing up at Onelife Fitness - Windermere Gym to think twice. My experience has been frustrating and full of dishonest practices, especially regarding membership cancellations.

Misdirection & Lies: The front office staff is trained to provide misleading information. From the moment you sign up, expect to receive vague or incorrect details about key terms, such as contract lengths, cancellation policies, and hidden fees.

Cancellation Nightmare: If you ever want to cancel your membership, prepare for harassment. They make the process unnecessarily complicated and drawn out. I was given the runaround and forced to jump through hoops just to end my contract, which was far from the straightforward process they initially claimed.

Duplicity: Trust nothing that’s verbally communicated. In my experience, what’s said by the staff does not match the written terms of the contract. Make sure to get everything in writing and read the fine print carefully before signing anything.

In short, if you value transparency and customer service, avoid this gym. The stress and deception involved in dealing with them far outweigh any benefits of the facilities.

Source: Google

★ 1

Came with some friends to work out. Front desk didn't offer me a free guest pass and charged me $10 to enter. That kind of customer service told me everything I needed to know about this franchise. 👎

Source: Google

★ 1

I dont understand why I would have to pay a joining fee, my last gym demanded a cancelation fee. Seems the entire industry is predatory... no gym will take my money, they demand access to my bank account, seems to be what they really care about. They are playing the odds... get people to sign up, mich more than gym capacity, hope the majority give up and are too lazy to cancel... or if they do cancel, because they didn't use the service for 6 months while still paying, well at least they got another year out of the sucker with joining and can elation fees.

Don't feed the sharks please.

Source: Google

★ 1

1. Had trouble canceling training sessions
2. Sessions scheduling system isnt transparent and sometimes unused classes are not showing up in the system.

I took 3 month training sessions starting Feb. in April first week I called them first and then next day went to front desk and told them I didn’t want to continue after 3 month period ending in April. As suggested by them I emailed. NO acknowledgment or response to email. I got billed in May and again front desk and assistant director were clueless when I reached out. I reached out to Director Levinsky and he put all blame on me for reaching out to front desk and not him as if he is available in his office all the time. I signed a form to discontinue my sessions . BUT I get billed again in June.
Be thorough and talk to handful of people before committing to this gym or training membership to evade their traps.

PS: After this review is posted, Mr levinsky reached out and promised to solve the issue. After many follow ups I got one month money back. Thanks. However I had to use may month classes unwillingly and as for June month- my trainer gaby took only two classes but the cancelled sessions didn’t show up in system. I didn’t get those classes back even after follow up.

I appreciate the money refunded. Thank you.

Source: Google

★ 1

I came here on a one day pass today. There was a young gentleman who was at the front desk. He asked me to check in on the IPad and told me to go ahead and workout. There was no tour of the facility. He pointed towards the women’s locker room and told me to let him know if I had any questions regarding membership. I did not feel welcomed.

Source: Google

★ 5

if you’re looking for a personal trainer, LOOK NO FURTHER. Darin Randolph is a fantastic trainer. his instructions are helpful and he genuinely cares about all his clients success. i’ve never had a better fitness experience than with him!

Source: Google

★ 1

I had the misfortune of joining OneLife Fitness at their Windermere branch, and it was an absolute nightmare from start to finish. The manager, exhibited appalling behavior that was rude, abusive, and downright unprofessional.
When I initially signed up, I was coerced to join their Personal training class starting Jan, 24. I was offered a free trial class in Dec and thought the personal trainer was a GREAT guy, due to my busy travel schedules and he cancelling the class a couple of times, I immediately realized this is not going to work and immediately requested to cancel the training sessions.
Instead of handling the situation with basic courtesy, the Director was incredibly condescending and accusatory. He outright called me a liar and refused to take any responsibility for the misinformation I had been provided by their staff. His attitude was hostile, and he seemed to take pleasure in denying my rightful request.
What's even more appalling is that OneLife Fitness' policies are written in a way that is deliberately misleading and designed to trap members. The contract language is vague, allowing them to interpret it however they see fit, despite any verbal agreements made by their staff. It's a classic bait-and-switch tactic that reeks of deception.
To make matters worse, Lewinsky made it abundantly clear that he had no intention of working with me or trying to find a reasonable solution. He was dismissive, unapologetic, and seemed to relish in her ability to enforce the gym's draconian policies without any regard for customer satisfaction.
I cannot stress enough how terrible my experience was with OneLife Fitness, particularly with the Windermere branch's management. Their policies are hostile, their staff is poorly trained, and their managers are rude and abusive. They have no qualms about misleading potential members and then holding them hostage with unreasonable contracts.
I joined this gym with an ambition of lifetime membership but not after 1 month, paid penality to cancel my membership.

Do yourself a favor and avoid this gym at all costs. There are plenty of other fitness options out there with far better management, policies, and overall customer experience -- even planetfitness is much better than this. OneLife Fitness - Windermere is a predatory business that does not deserve our hard-earned money or loyalty.

Source: Google

★ 5

Please please please do 4:30 group fitness classes! Most kids have to be picked up from daycare by 6:30 and I think 4:30 would be agreat option for working parents! The 5:30 cuts to close to pickup time. Very clean and nice looking gym compared to LA Fitness Sugarhill. I can only do the classes on the weekends though due to my schedule and class availability. If they Expand that I’ll become a spokesperson! Lol Thank you!

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★ 5

All the equipment you need to get to work

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★ 5

Love the group fitness classes.

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★ 5

Great service

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★ 5

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★ 3

The cleaning guy stuffed the vacuum cleaner under the treadmill while I was walking and then wouldn't get away from me once I hoped off.

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★ 5

Great place to work out.

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★ 5

Good gym. It’s the childcare that sold us on joining here. It’s cheap but there are always multiple staff members with the kids and there is lots for them to do while I workout. The gym is always clean and the equipment is kept up well. It occasionally gets a little busy, but that isn’t the norm. Overall, two thumbs up.

Source: Google

★ 5

My trainer Yasmin is great. She arranges program according to our needs. I enjoy to train with her.

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★ 1

Corporate does not care for members. The gym is super hot and unsafe. DO NOT GO THERE. Been going there since 2009 because I love who they used to be. I have sent multiple complaints about the situation going on right now and no response.

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★ 1

Typical terrible gym. My wife only wanted a gym she could get month to month and she’s been trying to cancel it since January. Not at all the flexibility or member service we expected.

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★ 5

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★ 1

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★ 1

I was told by an employee at the gym that I was eligible to purchase a 3-month student gym membership which cost $60. However, I recently found out that my membership ended after only a month. Why am I paying double the price of a regular membership as a student?? Calling the gym didn't help either, as they just told me that the student membership only lasted for a month. Very disappointed...

I think you didn't read my above comments properly. Your response is not relevant to my problem. I was charged $60 for just a month of membership when your associates told me it would be for three months. I purchased this membership in December/January.

Source: Google

★ 5

It's clean, the staff is friendly, lots of options during peak times (lunch time)

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★ 5

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★ 5

Been a member since it opened and I have been very happy with this facility. It is smaller than most of their others but it is older than most of them. With that said it's very well maintained. They also have made numerous changes over the years to make it better, replace equipment, expand the facility, and remodel it to make more room for common needs and shrink lesser used areas (theater spin for instance).

The facility is ALWAYS clean and very well maintained. The equipment is always functional and issues are addressed immediately. Very happy with this location and company.

Source: Google

★ 1

Fitness center is good. But check your billing statements and personal session count on regular basis. I was billed over 2k after I cancelled my membership for HIIT program. And after Melissa at Windermere said they will refund, it had been over 6 months and have received only partial refund. Also faced issue in the past where they gulp up personal sessions.

Source: Google

★ 1

I am giving 1 star because I could not see 0. I cancelled my daughters membership on August 2023. But they were taking money every month. They don't have customer care. Even if you send email, they will never get back. I went to their facility 4 times to get my money reimbursed.

One of a worst experience.

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★ 3

Good gym just needs another pec fly machine

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★ 4

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★ 5

Thank you Noah! Noah deserves a bonus!

Noah was super fast to act and was a problem solver!

After visiting the Onelife Fitness at Vickery I signed up on my mobile phone in my car as we where riding to the gym to help speed up the process so I could get a lift in! When I checked in I was informed there was a promotion. It was the $1 sign up for the holidays. I ended up paying the $40 or $20 sign up. I asked if there could fix this but informed be to email customer service after politely asking a few times.

Noah at Windermere helped me right away and helped me save $40. My hat’s off to you Noah!

Vickery take notes!

Noah also gave me a professional contact to the GM and his professional contact as well! I am very thankful I went to this gym.

It was also very open and there was plenty of open machines! Everyone was very nice! Great experience at Windermere!

Source: Google

★ 3

I have been a member of this gym for more than 5 years and i was contacted to renew my membership for the next year but i was sick and unable to go and renew it on that particular day. when i went back to renew they asked me to pay again the enrollment fee and the increased amount in membersip.I dont have any other complaints but the front desk people should have more knowledge on what they are doing. It was not like that before where we had good managers like Hugg,they know us personally and help the member's issue.I have no other way than to try out new gym for now.

I tried contacting the email id suggested. No response..

Source: Google

★ 3

The gym itself is decent, a little small. Two things disappoint me about this gym. 1: most of the members seem to be disrespectful kids. 2: the children who work at the front desk spend most of their time on their phones and I frequently stand there waiting to purchase items and they are too busy playing around to notice me.

Source: Google

★ 5

Great gym, love the Zumba, and kids club is awesome! The ladies are all great with kids and do a great job keeping a fun and controlled environment for all the kids. Clean and they are patient with them, and love on them like their own kids (most are moms and those that aren’t are excellent with kiddos). Sarah, the new director is outstanding! We love her

Source: Google

★ 5

Nice place to get self motivated, this is always looks active with many options for beginners and professionals

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★ 5

I wanted to leave a review specifically for Dwayne. He quickly helped me resolve my issue over the phone and was super helpful and nice!

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★ 5

Great gym and nice staff - seems clean to me every time I am there. I enjoy this place a lot

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★ 4

Great gym with great staff! My only reason for the 4 star is that this one doesn't have quite the same level of amenities as some other OneLife locations.

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★ 4

Still a solid facility, however updating the pull handles on the universals would be nice. Using the same handles since One Life bought the place is a bit on the disappointing side.

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★ 1

Worse Gym!
They will hunt you to get personal training classes, if you doit, they will keep charging you over and over the personal training clases even if you not authorized, to return the money every time they charge you will take months and you have to be on top of them, if you not check your bank statements good luck, because that is the only way you find out the extra charges.
To cancel this membership is very, very difficult.
When you are getting enroll they will tell you you can freeze you membership every time you travel or have any situations, but when you need to cancel your membership they don’t count that freeze time on your contract, basically they want whole full paid 12 months, to be able to cancel

Source: Google

★ 1

Absolutely agree with Reina’s comment.
It’s the most terrible experience if you choose to cancel the membership with this fitness center. They outsourced this service to a third party vendor. They never disclose these details while onboarding new clients. Please please know what you are getting into before blindly signing the contract. Their terms are Never heard of.
I can’t freaking cancel my member even under medical condition. Only a buyout option-Pay extra to cancel. Ridiculous!!

Source: Google

★ 1

Onelife fitness is the worst company I’ve ever dealt with. They literally wanted my blood, sweat, and tears to cancel my membership. I spoke with three different people and got three different answers and got the runaround for almost a week and my cancellation is still pending. I spoke to the front desk at this location, was emailing with corporate, and then also was speaking on the phone with corporate. All three gave me completely different answers. I lived 40 miles from this location and kept showing them proof of how far I lived and they just would not accept it.Finally they said they would consider letting me cancel if I paid them $140! Even after I have paid the money the cancellation is still under review and pending. Do not sign up at this gym. The gym itself is really great but the company is absolutely horrible and you will never be able to cancel ever. Even if you move to another country you have to show them multiple documents of proof of that. It’s just not worth it. Lesson learned.

Source: Google

★ 5

Love this gym! Excellent equipment and staff and wonderful working out with others on a fitness mission.

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★ 5

Jing K. At the front office took great care of us and made delicious smoothies. He was super nice. The facility is perfect especially for the price!

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★ 5

Such a Great environment, people are friendly and the staff is great. Jing took real good care of and makes the best smoothies. Love this place.

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★ 5

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★ 5

Great gym with plenty of equipment. Staff is excellent. Always friendly and helpful. Huck is outstanding at customer service. I’ve been a member for 6 years and always have a positive experience. Gym is properly cleaned often and plenty of open equipment Hours are good Onelife also has many locations so I am able to use a gym near work and another near my sons soccer practices.

Source: Google

★ 5

This gym is wonderful:: convenient location lots of equipment, constantly improving the equipment, just invested in hydro massage beds, but most of all it is spotless clean thanks to George. He does a wonderful job at keeping the floor sparkling, changing rooms and showers are sanitized constantly and he fixes anything that’s broken immediately. Other facilities of the same franchise should take Windermere location as a perfect example of a clean and well run facility. This is now my home gym!!!!

Source: Google

★ 4

Nice gym. Usually not too crowded. Locker rooms are always very clean. What I'm disappointed is an employee this afternoon. The entire time I was in the locker room, there was a female employee on her phone the entire time, on speakerphone at that, berating some poor customer service tech about an applicance repair. I came into the locker room right before she did, and she made the call from the chair inside. I took a shower, got dressed, and she was still on this call. She remained on the phone the entire time I was present, along with others. When I left, she was still at it. Despite there being "no cell phone use" signs posted, I suppose the rules don't apply to her. Perhaps that isn't the conversation to have in a locker room of the gym that you work at. I will say the rest of the staff has never been anything but helpful and friendly - and she may be friendly too for all I know, but she wasn't being kind today. At least take your name tag off sis lol

Source: Google

★ 1

Closes really early on weekends and overcrowded most of the time

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★ 1

Worst customer service and some associates are rude and not well trained for front desk. They just signup people without mentioning anything about plans. When you change membership you’ll not be notified. Just trying to get free money from customers. Good luck with my money and have fun…!! And just looked at other reviews as well where overcharging customers..

Source: Google

★ 5

Huge fan of this Gym, the GM Hyuk is a great representation of this great company and makes everyone who walks through the Front door feel welcome! Always taking care of all customers!

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★ 5

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★ 5

Great environment! Sandra is the best trainer - She's very friendly, attentive, and easy to work with if you're interested in personal training at this gym.

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★ 2

This is a decent local gym with reasonably well maintain equipment, but the cancellation policy is a little dodgy. I wrote to cancel using the instructions provided on site by staff. I was not canceling because of a problem with the gym, we were simply moving. Unfortunately for me, the company had an issue with their online billing at the last billing cycle, which caused the last payment to not process… leading to the membership continuing for four months for no reason. I ultimately had to pay for five plus months after getting threatening emails. Guess it was worth the money to get away from the stalkers :)

Like I said, decent gym, but like many such places, they will make it super hard on you if you need to quit, even for rather mundane, day to day reasons. And God forbid they mess something up - that becomes your issue. Hard to rate a place with sketchy customer service higher.

Source: Google

★ 5

The gym is so clean and amazing! The staff are super nice as well! Especially Sal!

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★ 5

Sal is the best manager and he's bulking up!

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★ 5

I love this gym so much. The employees are so kind and welcoming and always attentive to their guests, especially Sal one of the best managers I’ve ever seen at a gym. I will never cancel my membership. As well as vanshika and andrew, the most phenomenal front desk workers.

Source: Google

★ 1

I want to talk about four different things here.
Front Desk : Everything went well with my experience until I had to deal with the front desk for overcharging my account. I am not sure if it is my race or my gender, but the way he treated me is not acceptable. As a customer, I am treated poorly and don't deserve to be treated and talked the way he spoke. I am at a point where I do not even want to deal with this manager. Customer service is the most crucial aspect of the complete experience, and if someone is not willing to be compassionate and understanding, they should not be sitting there and calling themselves a manager to resolve issues.
Check your bills - they over charge: I am charged extra 10 dollars per month as an addition to child care when I never brought my child or requested it. My contract says 29.99, but I am charged 39.99 for eight months. However, When talking about the refund, they are only refunding for 6 months and I need clarification on how they are doing the math. I will have to work with my credit card to have that 20 dollars refunded.
Front Desk Training: I wanted to cancel my training, and when I went to the front desk to talk about it, they said "sure", and then they charged me for another extra month; when I went to ask for it, they then gave me the form to complete and then they went ahead and canceled it. One life fitness charged me for one month extra when the front desk failed to provide the form. (I could have checked the contract and asked for the form. But, the front desk is equally responsible and should be trained to inform customers about it. Unless the intention is to charge them extra and ask them to go figure it out or train extra). I also want to mention how another front desk manager called me and made empty promises to help, but everything was backed out, and she blatantly lied that she never said that.
Personal training: My trainer Jason is fantastic, and I like how he understands my restrictions and works with me. He is the one saving grace in all of this fiasco.

Source: Google

★ 1

I signed up this place because it’s just near with my house.Their service’s not friendly especially their Asian Manager.I think they need to fix that in order to keep their business in long time.

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★ 5

I and my wife been training at this location under the guidance of MR. Dustin Love, for last 4 months.He’s been a great help in our efforts to improve our health/strength ( reduced over 30 pounds). The location is very convenient to us and has all the classes we need such as Yoga/Spinning etc. Would highly recommend this location to anyone who’s looking to improve their health cost effectively.

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★ 5

My favorite ❤️

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★ 5

Love the staff very helpful up to dates equipped & clean

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★ 5

Good

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★ 5

This gym is great. The staff is super friendly and helpful. They are also constantly cleaning which is refreshing. I also
Love that I can get a protein shake on my way out after a work out which helps with my busy schedule.

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★ 4

My 15 years old son registered here just to see how he likes it, and he only went to this location for one day and then he did not like it, I called them and also sent them an email to cancel my son's membership, just few days after his registraition and announced them that he would not come here any more and asked them for cancellation of member ship, But they are keep cherging me per month with 39.00 doller, even we are not using it at alll!!!

I went to the location and Melissa Ryan resolved my issue!

Source: Google

★ 1

Terrible! I am sure the gym is nice, just don't give them your bank account info. They will steal you blind and won't allow you to cancel.

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★ 5

As of this writing, I have been going to this gym for ten years, four months, and several days. I have continued my membership (without forgetting about it!) during that time because this is one of the best gyms I've ever used. The staff is friendly and highly competent, the equipment is good and constantly maintained, the facility is clean and kept up well, and so on. I've been to a dozen other gyms, and while others might outshine this one in one area or another, none have done as well across the board.

tl;dr: It's a gym, and it's so good at being a gym that you don't want any more out of it.

Source: Google